y community report 2015 - 211 riverside county...community report 2015 y let us help. call 211 211...

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Let us help. Call 211

211 Riverside has been helping people fi nd critical resources

since 2005.

Each year, over 120,000 County of Riverside residents fi nd the

assistance they need for every day challenges such as Veterans

Services, Emergency Food & Shelter, CalFresh (Food Stamps),

Rental Housing Assistance, Utility Assistance, Free and Aff ordable

Healthcare and other concerns by using 211.

Although helping people in need is the greatest goal and strength

of 211 Riverside. 211 Riverside off ers much more to the community.

Through its collection of data, 211 Riverside is a resource for those

of us involved in meeting social service needs in our community. This report identifi es the

greatest areas of need in each location in our County, who is in need, and what existing

resources are available to meet those needs. It shows our areas of strength in addressing

the needs of our residents but also identifi es what additional services should be

planned and where they should be located.

This is the 2014-2015 report. In future years, we will be expanding the type

of data in the report and will include more statistics of the current state

of nonprofi t services in Riverside County.

Thank you to our 211 staff and to all of our 211 supporters who

make what we do possible!

Sincerely,

Rod BallanceCEO — Community Connect


Lett er from the CEO

RiversideCounty

Thank you to our Supporters

Riverside County Department of Public Social Services • 211 California • 211 San Diego • CalFresh • 211 San Bernardino • 211 Los Angeles • City of Moreno Valley • City of Riverside • Corona Norco United Way • United Way of the Inland Valleys • City of Corona • City of Indian Wells • City of La Quinta • City of Lake Elsinore • City of Rancho Mirage • Covered California • UCSD – Project BEST • iFoster Kinship Navigator • Community Action Partnership • Google AdWords • Riverside County Transportation Commission-VETLINK • Riverside County Transportation Commission-TAP • California Emerging Technology Fund • County of Riverside • Riverside County Department of Mental Health • Riverside County Department of Public Health • Riverside County EFSP • Majestic Realty Foundation • Riverside Community Health Foundation • The Community Foundation • Provident Bank • Wells Fargo Bank • Independence Bank • Bank of America • Edison International • First 5 Riverside • Kaiser Permanente • The Fair Housing Council of Riverside County • Riverside County Probation Department • Fair Housing Council of Riverside County • The California Wellness Foundation • Riverside Community Health Foundation • Sahaba Initiative In-Kind • American Career College • Riverside County Offi ce of Aging • Riverside Downtown Partnership • Riverside County Offi ce of Emergency Services • Moreno Valley Armed Forces Recruitment Station • Riverside Armed Forces Recruitment Station • Smart Riverside • Inland Empire Health Plan • Stater Brothers • Altura Credit Union • Law Offi ces of Brian C. Pearcy, APC • Riverside Community Hospital • Riverside Medical Clinic • Riverside Public Utilities • Riverside Uptown Kiwanis • Soboba Band of Luiseno Indians • The Norris Group • A to Z Printing • Inland Empire Brewing Company • Riverside International Wine Competition • Desert Hills Premium Outlets • Far-rell’s Ice Cream Parlor • Fiesta Village • Harrah’s Laughlin • In-N-Out Burgers • Inland Empire 66ers Baseball • Molinos Coff ee • Mulligan Family Fun Center • Old Spaghett i Factory • Ontario Reign • Palm Springs Air Museum • Rancho Cucamonga Quakes • San Diego Zoo • Scandia • The Cheesecake Factory • The Living Desert • Arts Bar & Grill • D-Dogs • Mario’s Place • Mission To-bacco Lounge • Pixels • ProAbition • The Menagerie • Raceway Ford of Riverside • Bud’s Tire and Wheel, Inc. • Harkins Theaters • Legends FC Riverside Girls Soccer Team • Worthington’s Tavern • Mezcal Cantina y Cocina • Hyatt Place • Loft .84

Thank you to Community Connect supporters who help us provide services through our 7 programs: Helpline Suicide Prevention Hotline, Housing Assistance Program, Transportation Assistance Program, 211 Riverside, Long Term Care Ombudsman Program , Alternative Sentencing Program, Nonprofi t Resource Center. And thank you to the many individuals who give of their time and money to support the work of Community Connect.

Aaron Norris – PresidentMelissa Bartholomew – Vice PresidentMichael Bacich – Vice President of MarketingRandall Hord – SecretaryBen Clymer Jr. – TreasurerMarsha Locke – Immediate Past President

David BacaDon CoonLachelle CrivelloCecilia CuevasDiane DietrichSteve HernandezRonald LoveridgeAnn-Marie MelendrezBrian C. PearcyKeri Then

Judy Bailey – EducatorLarry Burns, Director – California State University San BernardinoJaqueline Carey-Wilson, Esq.Councilman Paul Davis – City of RiversideLeticia De Lara, CEO – Regional Access Project FoundationMark Hake, Chief Probation Offi cer – Riverside CountySupervisor Kevin Jeff ries – District One Riverside CountyRose Mayes, Executive Director – Fair Housing Council of RiversideAssembly Member Melissa Melendez – California Legislature 67th DistrictDonna Doty Michalka – PR, Parkview HospitalDanuta Tuszynska, Esq.

Board of Directors

Board Members

Advisory Board

Community Connect Services

Non Profi t Resource Center

2-1-1 Services

Alternative Sentencing Program

2-1-1 is a toll free, confi dential service providing Riverside County residents access and referrals to community and health information 24 hours a day, 7-days a week. Are you or someone you know in need of...

Community Connect features several life-altering programs that help both youth and adults by providing opportunities to give back to the community and self-redirection.

NONPROFIT RESOURCE CENTER’s goal is to provide professional leadership and development opportunities to support nonprofi ts throughout the region.

is an early redirection education program for both the youth and their parents. Educating on the consequences in making negative choices that lead to decisions to violate the law and the eff ects on the family, community and themselves. Young off enders that benefi t from this program have, for example, exhibited issues involving theft , graffi ti and fi ghting.

is a drug and alcohol early Intervention program that exposes youth to the legal, fi nancial and emotional consequences of substance abuse. Young off enders that benefi t from this program have, for example, been involved in illegal drug possession, 1st time DUI and/or under the infl uence of narcotics.

allows for opportunities for adult applicants to pay back the community for off enses in lieu of incarceration. Allowing for employment stability and continued family interaction. Tax-payer dollars are saved by eliminating confi nement expenses.

is an intervention program gearing at-risk youth to more promising futures. It educates participants with job skills and includes mentors and development courses to gear participants for a more successful life.

NRC off ers convenient and aff ordable training opportunities on topics tailored to nonprofi t management, facilitated by professionals with distinct areas of expertise. Topics include starting a nonprofi t, developing a board, grant writing, and strategic planning to name a few.

Hosted mixers by NRC allows nonprofi t professionals to network, build relationships, learn more about each others’ important work, and to discover new synergies ways to collaborate.

NRC hosts the Foundation Center Directory where professionals can research potential funding opportunities related to the nonprofi t sector at no charge. This service is free and open to the public with appointment.

NRC matches highly skilled consultants with nonprofi t organizations to provide on-site, intensive, project-specifi c assistance with management issues and challenges.

Food and shelter informationSuicide Prevention hotlineHealth care and mental health servicesJob training and unemployment servicesEducation and the artsRent and mortgage assistanceFinancial assistanceChildren’s services including day careSenior services including social securityHelp with healthcare optionsWays to volunteer

Our trained specialists can direct you to the services you need fast. During disasters and disaster recovery, 2-1-1 serves as a critical connection for non emergency phone assistance for referrals to shelters, food, medical, and recovery information.

Numbersto Know

ServicesFast

A.W.A.R.E. T.E.M.P.O. Community Service

YouthConnect

ProfessionalDevelopment

NetworkingMixers

Funding Research

ProfessionalConsultants

Long-Term Care Ombudsman Program

HELPline Crisis Suicide InterventionThe HELPline of Community Connect off ers a confi dential 24/7 Suicide/Crisis Intervention hotline service. The hotline number serves as a lifeline to those who may be feeling overwhelmed, in need of emotional assistance and possibly considering suicide.

The Long Term Care Ombudsman Program of Community Connect features a volunteer based program that is staff supported to regularly visit long term care facilities in the county of Riverside.

Suicide is an escape, a cry for help. HELPline counselors are people who care. Who will listen and support you in when a crisis occurs. Explore alternatives together to help stabilize your situation. “You are not alone.”

HELPline provides community education workshops. Participants learn to recognize signs of suicide ideation, tips to talk to someone considering suicide and what to do if someone you know is thinking about suicide or has a suicide plan. HELPlline also off ers the following evidence based training:

suicideTALK (90+ min), “Should we talk about suicide?” Brings suicide awareness to our communities.

safeTALK (3 hour), prepares anyone over the age of 15 to learn suicide alertness skills.

ASIST (2-day), workshop is for caregivers who want to learn suicide intervention skills.

NRC matches highly skilled consultants with nonprofi t organizations to provide on-site, intensive, project-specifi c assistance with management issues and challenges.


by voicing residents' concerns to a facility's administration.

Advocacy

InformalMediation

Elder AbuseInvestigation

Ombudsmen are trained to investigate and report suspected cases of elder and dependent adult abuse in long-term care facilities.

of complaints made by or on behalf of other long-term residents.

Investigation

Education to make residents and caregiver more aware of residents’ rights under State and federal regulations.

Regular Visits that are unannounced, to skilled nursing facilities and assisted living or board and care facilities.

There is Hope CommunityEducation Volunteer


Housing Assistance Program

Transportation Access ProgramTAP assists agencies with the transportation needs of their clients by providing free bus tickets to agencies for distribution to clients for urgent or emergency use and information on available transportation. The agencies served include nonprofi t organizations, churches, schools and government agencies. Qualifying agencies utilize the bus tickets provided by TAP to help their clients in need of transportation assistance. Many individuals who receive tickets are:

COMMUNITY CONNECT’S HOUSING ASSISTANCE PROGRAM helps hundreds of individuals and families annually with housing needs throughout Riverside County.

Students who have no other way to get to school.

Parents who buy groceries and transport them home.

Disabled/Patients

who need to visit a doctor’s offi ce

Veteranswho need to get to Veteran facilities.

Struggling Peoplewho may be unemployed who need to get to a job interview.

The Rental Assistance Program assists with partial mortgage or rent payment during emergencies such as an unexpected car repair or temporary loss of income. Assistance is based on documentation and availability.

The Housing and Employment Assistance Program off ers assistance locating aff ordable housing, subsidized, and/or low-income housing to homeless individuals and families. The program also off ers confi dential, one- on-one counseling including employment search, resume preparation, and application assistance.

The Shared Housing Program facilitates the search of renters and homeowners looking to rent a room in their home to share living expenses or have a room available in their home and are looking for companionship and some light work around the home in exchange for rental payment. This program is available to all ages.

RentalAssistance

Housing &EmploymentAssistance

SharedHousing


Calls by City PopulationLet us help. Call 211

7.4% (81,750 pop.)

6.3% (316,619 pop.)

4.8% (27,902 pop.)

4.6% (72,326 pop.)

4.3% (201,175 pop.)

3.9% (57,525 pop.)

3.8% (30,506 pop.)

3.7% (45,851 pop.)

2.8% (46,281 pop.)

2.1% (83,447 pop.)

2.1% (159,503 pop.)

2.1% (8,173 pop.)

2.0% (106,780 pop.)

2.0% (107,479 pop.)

1.9% (40,481 pop.)

1.7% (55,191 pop.)

1.6% (83,539 pop.)

1.5% (33,620 pop.)

1.5% (50,508 pop.)

1.4% (52,977 pop.)

1.0% (26,966 pop.)

0.9% (43,092 pop.)

0.9% (17,799 pop.)

0.9% (19,832 pop.)

0.7% (39,331 pop.)

0.5% (5,165 pop.)

0.3% (98,030 pop.)

0.3% (10,911 pop.)

Hemet (6,049)

Riverside (19,835)

Desert Hot Springs (1,336)

Perris (3,317)

Moreno Valley (8,674)

Lake Elsinore (2,232)

Banning (1,152)

San Jacinto (1,694)

Palm Springs (1,293)

Menifee (1,784)

Corona (3,377)

Calimesa (168)

Temecula (2,137)

Murrieta (2,126)

Beaumont (752)

Eastvale (955)

Indio (1,343)

Wildomar (521)

Palm Desert (770)

Cathedral City (748)

Norco (275)

Coachella (397)

Rancho Mirage (160)

Blythe (170)

La Quinta (291)

Indian Wells (28)

Jurupa Valley (291)

Canyon Lake (30)

Source: Population from US Census Bureau 2010.


Was the referral information accurate?

90.6%

5.4%1.6% 1.5% 0.6% 0.3%

Total Call Volume

12,658 21%

13,904 24%

32,043 55%

First Time Caller

Return Caller

Decline to State

Riverside CountyTop 10 Most Referred Agencies

Yes

Dec

lined

to S

tate

Refe

rral

Inac

cura

te

Wai

ting

List

Refe

rral

Ser

vice

Cos

t Too

Hig

h

Tran

spor

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sues

Riverside County Department of Public Social Services ............................................... 11.88%

Catholic Charities .................................................... 9.61%Community Action Partnership of

Riverside County ........................................... 8.26%Salvation Army Sierra del Mar Division ........ 6.41%Path of Life Ministries ........................................... 3.93%National Community Renaissance ....................3.92%Riverside Housing Development

Corporation .................................................... 3.06%Family Service Association of Western

Riverside County ............................................3.01%Riverside County Department of

Mental Health ................................................ 2.98%Riverside County Housing Authority ................2.82%

Call Satisfaction

85.9%

11.5%

2.0% 0.6%

Excellent Good Fair Poor


2-1-1 Riverside County Annual Report

Overall County Needs

Request Volume by City

32.0

%

14.0

%

9.8%

5.5%

5.4%

3.6%

3.5%

3.4%

2.9%

2.7%

2.2%

2.2%

2.1%

1.9%

1.5%

1.2%

1.2%

1.2%

0.8

%

0.6

%

0.5

%

0.5

%

0.4

%

0.3

%

0.3

%

0.3

%

0.0

%

0.0

%

Rive

rsid

e

Mor

eno

Valle

y

Hem

et

Cor

ona

Perri

s

Lake

Els

inor

e

Tem

ecul

a

Mur

rieta

Men

ifee

San

Jaci

nto

Indi

o

Des

ert H

ot S

prin

gs

Palm

Spr

ings

Bann

ing

East

vale

Palm

Des

ert

Beau

mon

t

Cat

hedr

al C

ity

Wild

omar

Coa

chel

la

Juru

pa V

alle

y

La Q

uint

a

Nor

co

Blyt

he

Cal

imes

a

Ranc

ho M

irage

Can

yon

Lake

Indi

an W

ells

Overall County Need

28.9%

17.1%

10.6%9.0%

6.8% 6.4% 5.6%3.5% 3.0% 2.6% 2.5% 1.4% 1.0% 0.5% 0.5% 0.4% 0.1%

Hous

ing

Food

/Mea

ls

Util

ity A

ssis

tanc

e

Men

tal H

ealth

/Add

ictio

ns

Heal

th C

are

Lega

l, C

onsu

mer

and

Pub

licSa

fety

Ser

vice

s

Indi

vidu

al, F

amily

and

Com

mun

itySu

ppor

t

Info

rmat

ion

Serv

ices

Tran

spor

tatio

n

Clo

thin

g/Pe

rson

al/H

ouse

hold

Nee

ds

Inco

me

Supp

ort/A

ssis

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e

Empl

oym

ent

Educ

atio

n

Oth

er G

over

nmen

t/Eco

nom

icSe

rvic

es

Arts

, Cul

ture

and

Rec

reat

ion

Volu

ntee

rs/D

onat

ions

Dis

aste

r Ser

vice

s

Riverside County

Let us help. Call 211City of RiversideOverall Need Riverside

27

168

202

263

416

562

855

1,008

1,210

1,348

2,026

2,188

2,273

2,373

2,923

7,302

9,878

Disaster Services

Other Government/Economic Services

Volunteers/Donations

Arts, Culture and Recreation

Education

Employment

Income Support/Assistance

Information Services

Clothing/Personal/Household Needs

Transportation

Legal, Consumer and Public Safety Services

Health Care

Individual, Family and Community Support

Utility Assistance

Mental Health/Addictions

Food/Meals

Housing

Call Web

Calls by Race/Ethnicity

36.6%

29.7%

20.1%

7.2%

3.0% 1.9% 0.8% 0.4% 0.2%

Hisp

anic

Cau

casi

an(N

on-H

ispa

nic)

Afric

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mer

ican

/Mix

Dec

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to s

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Bi-ra

cial

/Mul

ti-Et

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Asia

n/M

ix

Nat

ive

Amer

ican

or N

ativ

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aska

n/M

ixN

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wai

ian

or O

ther

Pac

ific

Isla

nder

/Mix

Calls by Gender

70.2%

29.6%

0.2%Female

Male

Not Available



Riverside, CA

Overall Needs Sub-Categories

225

237

243

246

249

252

297

311

313

352

358

472

483

550

709

983

1,156

1,278

1,492

3,636

Specialized Information and Referral

Senior Housing Information and Referral

Holiday Gifts/Toys

Congregate Meals/Nutrition Sites

Residential Substance Abuse Treatment Facilities

Emergency Shelter

General Legal Aid

Bus Fare

Specialized Counseling Services

Discounted Utility Services

Individual Counseling

Clothing

Utility Service Payment Assistance

Food Stamps/SNAP

Utility Assistance

Transitional Housing/Shelter

Rent Payment Assistance

Homeless Shelter

Low Income/Subsidized Rental Housing

Food Pantries

Calls by Age

8.8%

8.4%

4.6%

19.0%

13.7%

11.2%

13.7%

14.8%

2.8%

1.5%

0.7%

0.7%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 20.6%

0.2%

0.3%

0.5%

1.2%

2.9%

5.4%

7.6%

9.3%

14.7%

37.2%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of Moreno ValleyOverall Need Moreno Valley

11

53

70

142

212

251

467

514

515

523

1,041

1,096

1,121

1,467

2,425

3,586

6,354

Disaster Services




Employment

Education



Transportation



Health Care



Utility Assistance

Food/Meals

Housing

Call Web


41.0%

30.0%

16.8%

7.4%

2.1% 1.6% 0.8% 0.2% 0.1%

Afric

an A

mer

ican

/Mix

Hisp

anic

Cau

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an(N

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Dec

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to s

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Asia

n/M

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Haw

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Alas

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Mix

Calls by Gender

77.9%

21.9%

0.2%Female

Male

Not Available



Moreno Valley, CA


102

109

117

133

149

169

171

171

196

203

207

209

283

543

611

655

860

920

985

1,826


Medicaid

Holiday Gifts/Toys


Paratransit Programs

Clothing

Emergency Shelter



Information and Referral

Home Rental Listings

General Legal Aid

Food Stamps/SNAP



Homeless Shelter

Utility Assistance



Food Pantries

Calls by Age

9.1%

7.0%

4.1%

15.7%

14.2%

12.4%

15.0%

16.0%

3.3%

1.7%

0.8%

0.7%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 16.9%

0.3%

0.5%

1.0%

1.7%

4.1%

8.0%

11.2%

12.6%

14.5%

29.3%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of HemetOverall Need Hemet

29

36

36

83

86

171

298

301

334

403

703

737

846

1,059

1,779

2,156

3,893

Disaster Services




Education

Employment




Transportation


Health Care



Food/Meals

Utility Assistance

Housing

Call Web

Calls by Race/Ethnicity 41.1%

24.2%21.0%

7.6%

3.0% 1.8% 0.6% 0.6% 0.1%

Cau

casi

an(N

on-H

ispa

nic)

Afric

an A

mer

ican

/Mix

Hisp

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Dec

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to s

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Bi-ra

cial

/Mul

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Asia

n/M

ix

Nat

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or N

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aska

n/M

ixN

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or O

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Pac

ific

Isla

nder

/Mix

Calls by Gender

74.8%

25.0%

0.2%Female

Male

Not Available



Hemet, CA


61

69

73

82

91

93

93

99

110

117

127

146

166

211

449

505

576

741

825

926

Energy/Water Conservation Improvements

Rental Deposit Assistance

Legal Counseling



Clothing






General Legal Aid

Food Stamps/SNAP


Homeless Shelter



Utility Assistance


Food Pantries

Calls by Age

8.1%

14.6%

6.8%

18.3%

13.6%

10.3%

10.9%

13.1%

2.4%

0.9%

0.6%

0.5%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 16.9%

0.2%

0.4%

0.6%

1.2%

2.3%

5.8%

8.1%

9.9%

16.5%

38.0%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of PerrisOverall Need Perris

15

29

36

44

82

116

177

184

190

212

391

438

564

647

925

1,371

2,135

Disaster Services




Education

Employment

Transportation





Health Care



Utility Assistance

Food/Meals

Housing

Call Web


39.9%

29.0%

20.5%

7.0%

2.0% 0.9% 0.6% 0.1% 0.1%

Hisp

anic

Afric

an A

mer

ican

/Mix

Cau

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an(N

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Dec

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to s

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Bi-ra

cial

/Mul

ti-Et

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Asia

n/M

ix

Nat

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or N

ativ

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aska

n/M

ixN

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wai

ian

or O

ther

Pac

ific

Isla

nder

/Mix

Calls by Gender

76.1%

23.7%

0.2%Female

Male

Not Available



Perris, CA


33

41

42

44

50

53

55

56

73

77

92

105

110

198

229

256

275

330

355

698

Thanksgiving Programs


Online Connection Services

Emergency Shelter


Legal Counseling





Clothing

General Legal Aid

Food Stamps/SNAP


Homeless Shelter

Utility Assistance




Food Pantries

Calls by Age

7.9%

9.8%

3.8%

17.8%

11.5%

12.9%

14.2%

15.4%

2.8%

1.9%

0.6%

1.4%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 17.6%

0.3%

0.5%

0.4%

1.7%

4.8%

9.1%

10.8%

11.6%

14.4%

28.9%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of CoronaOverall Need Corona

5

21

23

41

122

124

172

178

187

189

396

452

479

716

793

1,100

2,101

Disaster Services




Employment

Education

Transportation






Health Care

Utility Assistance


Food/Meals

Housing

Call Web


29.9%

13.2%

7.6%5.1%

2.3% 1.3% 0.3% 0.2%

Hisp

anic

Cau

casi

an(N

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ispa

nic)

Afric

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mer

ican

/Mix

Dec

lined

to s

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Oth

er

Asia

n/M

ix

Bi-ra

cial

/Mul

ti-Et

hnic

Nat

ive

Haw

aiia

n or

Oth

er P

acifi

cIs

land

er/M

ixN

ativ

e Am

eric

an o

r Nat

ive

Alas

kan/

Mix

Calls by Gender

71.0%

28.7%

0.3%Female

Male

Not Available



Corona, CA


45

46

58

59

60

60

65

69

72

79

80

110

126

161

166

179

280

298

453

496

Legal Counseling


Medicaid







General Legal Aid

Clothing



Food Stamps/SNAP


Homeless Shelter


Utility Assistance


Food Pantries

Calls by Age

7.8%

8.1%

4.9%

15.9%

16.7%

10.6%

11.7%

16.0%

3.3%

2.7%

0.9%

1.2%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 19.1%

0.0%

0.1%

0.9%

1.2%

3.0%

6.2%

10.6%

12.0%

14.8%

32.1%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of Lake ElsinoreOverall Need Lake Elsinore

12

14

15

18

38

104

124

128

138

139

225

376

393

467

595

839

1,522

Disaster Services




Education

Employment



Transportation




Health Care


Utility Assistance

Food/Meals

Housing

Call Web


46.8%

27.7%

13.7%

7.2%

1.9% 1.4% 0.8% 0.3% 0.2%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Afric

an A

mer

ican

/Mix

Dec

lined

to s

tate

Oth

er

Bi-ra

cial

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ti-Et

hnic

Asia

n/M

ix

Nat

ive

Amer

ican

or N

ativ

eAl

aska

n/M

ixN

ativ

e Ha

wai

ian

or O

ther

Paci

fic I

slan

der/M

ix

Calls by Gender

73.5%

26.3%

0.2%Female

Male

Not Available



Lake Elsinore, CA


30

30

30

35

37

37

38

48

53

54

55

72

80

93

97

201

216

268

273

411

Public Clinics

Community Clinics


Legal Counseling


Medicaid





Clothing


General Legal Aid

Food Stamps/SNAP



Homeless Shelter

Utility Assistance


Food Pantries

Calls by Age

7.4%

9.3%

3.6%

20.0%

15.3%

12.6%

13.6%

12.0%

3.1%

1.6%

0.7%

0.9%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 15.4%

0.4%

0.4%

0.3%

1.5%

2.9%

5.8%

9.6%

11.7%

17.5%

34.7%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of MurrietaOverall Need Murrieta

5

8

14

15

32

45

83

88

104

109

213

257

431

481

527

632

1,200


Disaster Services



Education

Employment


Transportation





Health Care

Utility Assistance


Food/Meals

Housing

Call Web


46.3%

21.9%

15.4%

7.2%4.6%

2.0% 2.0%0.3% 0.2%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Afric

an A

mer

ican

/Mix

Dec

lined

to s

tate

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er

Bi-ra

cial

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ti-Et

hnic

Asia

n/M

ix

Nat

ive

Haw

aiia

n or

Oth

er P

acifi

cIs

land

er/M

ixN

ativ

e Am

eric

an o

r Nat

ive

Alas

kan/

Mix

Calls by Gender

70.8%

29.1%

0.1%Female

Male

Not Available



Murrieta, CA


23

23

25

27

31

32

37

37

42

45

50

73

80

84

132

150

183

189

247

256

General Medical Care

Housing Search and Information


Disabilities and Health Conditions

General Legal Aid

Legal Counseling

Clothing

Medicaid





Community Clinics


Food Stamps/SNAP

Homeless Shelter



Utility Assistance

Food Pantries

Calls by Age

7.4%

13.3%

5.3%

16.2%

13.3%

9.8%

13.1%

14.0%

3.6%

2.1%

1.2%

0.5%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 19.5%

0.0%

0.0%

0.4%

0.8%

2.2%

6.4%

9.8%

10.3%

15.2%

35.4%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of San JacintoOverall Need San Jacinto

5

5

35

39

42

50

86

95

118

128

213

224

261

299

586

790

978


Disaster Services

Education



Employment



Transportation




Health Care


Food/Meals

Utility Assistance

Housing

Call Web


30.7%

23.7%

8.4%

3.2%0.8% 0.5% 0.3%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Afric

an A

mer

ican

/Mix

Dec

lined

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er

Bi-ra

cial

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ti-Et

hnic

Asia

n/M

ix

Nat

ive

Amer

ican

or N

ativ

eAl

aska

n/M

ix

Calls by Gender

77.5%

22.4%

0.1%Female

Male

Not Available



San Jacinto, CA


22

22

23

24

25

28

30

35

35

42

46

50

50

56

85

160

203

227

235

292

Holiday Gifts/Toys


Community Clinics

Medicaid



Clothing



General Legal Aid




Food Stamps/SNAP

Homeless Shelter




Utility Assistance

Food Pantries

Calls by Age

9.3%

13.0%

6.3%

17.3%

12.3%

11.2%

13.6%

13.4%

1.9%

0.6%

0.4%

0.6%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 17.1%

0.4%

0.4%

0.6%

2.1%

3.5%

7.1%

9.2%

10.4%

14.6%

34.4%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of Desert Hot SpringsOverall Need Desert Hot Springs

3

9

14

18

26

26

54

56

70

98

166

183

225

251

349

491

536

Disaster Services



Education

Employment





Transportation



Health Care


Utility Assistance

Food/Meals

Housing

Call Web


39.5%

29.5%

19.2%

7.7%

2.2% 1.3% 0.4% 0.3%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Afric

an A

mer

ican

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Dec

lined

to s

tate

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er

Bi-ra

cial

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ti-Et

hnic

Asia

n/M

ix

Nat

ive

Haw

aiia

n or

Oth

er P

acifi

cIs

land

er/M

ix

Calls by Gender

72.3%

27.6%

0.1%Female

Male

Not Available



Desert Hot Springs, CA


16

18

18

18

19

19

24

25

25

25

29

33

36

45

49

52

53

114

192

217



Community Clinics

Legal Counseling

Medicaid


Family Counseling

Home Delivered Meals

Clothing

Public Clinics

General Legal Aid



Homeless Shelter



Food Stamps/SNAP


Utility Assistance

Food Pantries

Calls by Age

7.9%

10.0%

9.2%

19.2%

15.8%

9.1%

9.9%

13.5%

1.8%

1.9%

1.0%

0.8%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 18.5%

0.2%

0.3%

0.5%

0.9%

1.9%

5.1%

7.7%

9.7%

17.0%

38.3%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of Palm SpringsOverall Need Palm Springs

3

5

6

8

18

48

50

54

56

70

97

145

189

213

221

304

666


Education

Disaster Services



Employment


Transportation





Health Care

Utility Assistance


Food/Meals

Housing

Call Web


17.7%14.1%

9.4%

3.6%0.6% 0.6% 0.4%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Afric

an A

mer

ican

/Mix

Dec

lined

to s

tate

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er

Bi-ra

cial

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ti-Et

hnic

Nat

ive

Amer

ican

or N

ativ

eAl

aska

n/M

ix Asia

n/M

ix

Calls by Gender

60.6%

38.8%

0.6%Female

Male

Not Available



Palm Springs, CA


13

13

14

15

15

15

17

18

18

20

21

21

30

56

73

76

82

99

117

119


Local Transit Passes




In Home Supportive Services Subsidies

Community Clinics


General Legal Aid

Clothing

Public Clinics



Food Stamps/SNAP




Homeless Shelter

Utility Assistance

Food Pantries

Calls by Age

11.9%

15.9%

6.4%

24.7%

12.2%

7.2%

7.8%

9.8%

2.0%

0.6%

1.2%

0.5%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 20.4%

0.0%

0.0%

0.4%

0.5%

1.4%

1.9%

4.9%

6.4%

12.6%

51.4%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of IndioOverall Need Indio

2

6

9

15

17

29

53

65

68

92

122

160

169

171

267

438

737


Disaster Services



Education

Employment


Transportation





Health Care

Utility Assistance


Food/Meals

Housing

Call Web


35.8%

8.8%7.4%

2.6% 1.9%0.5% 0.2%

Hisp

anic

Cau

casi

an(N

on-H

ispa

nic)

Afric

an A

mer

ican

/Mix

Dec

lined

to s

tate

Oth

er

Bi-ra

cial

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ti-Et

hnic

Nat

ive

Amer

ican

or N

ativ

eAl

aska

n/M

ix Asia

n/M

ix

Calls by Gender

69.1%

30.8%

0.1%Female

Male

Not Available



Indio, CA


14

14

15

15

18

18

19

19

20

22

25

30

37

52

73

85

91

102

115

198

Psychiatrist Referrals

Medicaid


Public Clinics



General Legal Aid


Clothing





Food Stamps/SNAP

Homeless Shelter


Utility Assistance



Food Pantries

Calls by Age

8.0%

11.0%

4.6%

20.8%

13.9%

10.6%

11.3%

13.3%

2.9%

2.3%

1.0%

0.1%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 23.0%

0.0%

0.0%

0.2%

1.1%

2.4%

3.8%

7.0%

11.4%

13.5%

37.6%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of BanningOverall Need Banning

3

5

6

11

35

57

60

92

92

98

128

156

248

254

326

716




Education

Employment



Transportation


Health Care




Food/Meals

Utility Assistance

Housing

Call Web


33.3%29.1%

24.5%

6.1%

2.9% 2.0% 0.9% 0.9% 0.2%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Afric

an A

mer

ican

/ M

ix

Dec

lined

to s

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Oth

er

Bi-ra

cial

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ti-Et

hnic

Nat

ive

Amer

ican

or N

ativ

eAl

aska

n/M

ix Asia

n/M

ix

Nat

ive

Haw

aiia

n or

Oth

er P

acifi

cIs

land

er/M

ix

Calls by Gender

74.1%

25.9%

0.0%Female

Male

Not Available



Banning, CA


12

13

13

15

17

22

23

23

24

25

25

33

37

53

82

92

97

102

117

144

Substance Abuse Counseling

Legal Counseling

Dental Care


Crisis Shelter



Food Stamps/SNAP


General Legal Aid



Clothing





Homeless Shelter

Food Pantries

Utility Assistance

Calls by Age

7.7%

13.0%

4.0%

16.5%

11.5%

9.7%

18.7%

15.2%

2.1%

1.0%

0.6%

0.0%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 18.6%

0.5%

0.2%

0.2%

1.1%

2.7%

5.8%

8.0%

11.3%

19.0%

32.7%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of EastvaleOverall Need Eastvale

8

9

9

35

38

48

60

85

100

116

195

245

281

283

485

691




Education

Employment




Transportation



Health Care


Utility Assistance

Food/Meals

Housing

Call Web


38.9%

31.8%

14.7%

5.1% 4.7%2.7% 1.7% 0.5%

Hisp

anic

Cau

casi

an(N

on-H

ispa

nic)

Afric

an A

mer

ican

/Mix

Dec

lined

to s

tate

Oth

er

Asia

n/M

ix

Bi-ra

cial

/Mul

ti-Et

hnic

Nat

ive

Haw

aiia

n or

Oth

er P

acifi

cIs

land

er

Calls by Gender

67.9%

32.1%

0.0%Female

Male

Not Available



Eastvale, CA


16

18

19

20

20

22

30

31

33

33

41

41

52

62

74

91

98

101

125

208

Bus Fare

Preschools

Community Clinics


Public Clinics



Medicaid



General Legal Aid


Homeless Shelter



Food Stamps/SNAP


Utility Assistance


Food Pantries

Calls by Age

7.0%

15.3%

4.1%

18.3%

13.1%

11.9%

11.2%

12.7%

2.8%

1.8%

0.3%

1.5%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 15.3%

0.2%

0.2%

0.7%

1.0%

5.3%

6.2%

9.9%

9.6%

15.1%

36.3%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of BeaumontOverall Need Beaumont

2

5

8

8

18

44

47

60

66

80

116

121

168

192

319

565



Education


Employment


Transportation




Health Care


Utility Assistance


Food/Meals

Housing

Call Web


39.6%

31.7%

16.1%

7.7%

1.8% 1.3% 1.1% 0.5% 0.3%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Afric

an A

mer

ican

/ M

ix

Dec

lined

to s

tate

Oth

er

Bi-ra

cial

/Mul

ti-Et

hnic

Asia

n/M

ix

Nat

ive

Amer

ican

or N

ativ

eAl

aska

n/ M

ixN

ativ

e Ha

wai

ian

or O

ther

Pac

ific

Isla

nder

/Mix

Calls by Gender

70.7%

29.3%

0.0%Female

Male

Not Available



Beaumont, CA


12

12

14

15

16

16

17

23

23

26

31

31

32

37

50

54

68

72

99

144


Specialty Food Providers







Crisis Shelter

General Legal Aid


Clothing


Food Stamps/SNAP


Homeless Shelter


Utility Assistance


Food Pantries

Calls by Age

9.1%

9.5%

4.7%

17.6%

16.3%

9.7%

13.1%

13.1%

2.3%

0.0%

1.5%

0.6%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 18.7%

0.0%

0.0%

0.3%

1.0%

2.2%

5.3%

13.7%

9.3%

14.3%

35.2%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of MenifeeOverall Need Menifee

8

12

20

21

41

53

91

91

109

147

207

299

429

452

456

674

Disaster Services




Education

Employment



Transportation




Health Care


Utility Assistance

Food/Meals

Call Web


44.2%

31.1%

8.4%6.4% 5.5%

2.0% 1.5% 0.6% 0.3%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Afric

an A

mer

ican

/Mix

Dec

lined

to s

tate

Oth

er

Asia

n/M

ix

Bi-ra

cial

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ti-Et

hnic

Nat

ive

Amer

ican

or N

ativ

eAl

aska

n/M

ixN

ativ

e Ha

wai

ian

or O

ther

Pac

ific

Isla

nder

/Mix

Calls by Gender

72.7%

27.1%

0.2%Female

Male

Not Available



Menifee, CA


19

19

19

24

25

27

37

44

44

52

53

54

54

69

127

152

166

205

211

251





Community Clinics

Clothing





General Legal Aid

Medicaid



Food Stamps/SNAP

Homeless Shelter



Utility Assistance

Food Pantries

Calls by Age

7.6%

19.9%

6.3%

17.5%

10.7%

10.8%

10.6%

10.8%

2.4%

1.8%

0.9%

0.7%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 18.8%

0.0%

0.2%

0.2%

1.3%

4.4%

6.3%

7.0%

11.0%

16.9%

34.0%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of Palm DesertOverall Need Palm Desert

2

3

3

8

9

11

17

42

50

53

76

97

103

131

156

252

334

Disaster Services




Employment

Education


Transportation






Utility Assistance

Health Care

Food/Meals

Housing

Call Web


20.8%

11.2%7.6%

3.6% 2.6%0.7%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Dec

lined

to s

tate

Afric

an A

mer

ican

/Mix

Oth

er

Nat

ive

Amer

ican

or N

ativ

eAl

aska

n/M

ix

Bi-ra

cial

/Mul

ti-Et

hnic

Calls by Gender

65.2%

34.8%

0.0%Female

Male

Not Available



Palm Desert, CA


8

9

9

10

10

10

12

12

13

17

21

22

24

24

35

42

48

62

75

100




Community Clinics




Public Clinics


Medicaid


General Legal Aid



Homeless Shelter


Food Stamps/SNAP


Utility Assistance

Food Pantries

Calls by Age

10.1%

16.3%

6.3%

20.9%

8.8%

9.8%

12.1%

10.3%

4.0%

0.5%

0.0%

1.0%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 19.0%

0.0%

0.0%

0.0%

0.6%

0.6%

2.0%

5.8%

7.0%

20.0%

45.1%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of Cathedral CityOverall Need Cathedral City

2

3

5

5

14

17

27

29

32

35

85

115

116

184

192

209

319

Disaster Services


Education




Transportation



Employment




Health Care

Utility Assistance

Food/Meals

Housing

Call Web


38.6% 38.0%

12.3%

5.8%

1.8% 1.5% 0.9% 0.3% 0.3%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Afric

an A

mer

ican

/Mix

Dec

lined

to s

tate

Oth

er

Asia

n/M

ix

Bi-ra

cial

/Mul

ti-Et

hnic

Nat

ive

Amer

ican

or N

ativ

eAl

aska

n/M

ixN

ativ

e Ha

wai

ian

or O

ther

Pac

ific

Isla

nder

/Mix

Calls by Gender

66.5%

33.3%

0.2%Female

Male

Not Available



Cathedral City, CA


8

8

9

9

9

10

10

10

13

14

15

18

19

20

25

28

54

68

92

107

Lawyer Referral Services

Holiday Gifts/Toys




Medicaid

Visual/Reading Aids



Homeless Shelter


Community Clinics


Public Clinics

General Legal Aid

Food Stamps/SNAP



Food Pantries

Utility Assistance

Calls by Age

6.2%

25.9%

7.2%

14.4%

10.6%

5.5%

11.3%

14.1%

2.4%

1.4%

1.0%

0.0%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 18.5%

0.2%

0.0%

0.0%

1.1%

2.5%

5.1%

5.9%

11.0%

14.9%

40.8%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of WildomarOverall Need Wildomar

3

5

5

6

11

20

33

44

45

48

60

82

130

133

150

296

349



Disaster Services


Education

Employment




Transportation



Utility Assistance

Health Care


Food/Meals

Housing

Call Web


18.3%

13.1%

8.0%3.8%

1.7% 0.7% 0.3%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Afric

an A

mer

ican

/Mix

Dec

lined

to s

tate

Oth

er

Bi-ra

cial

/Mul

ti-Et

hnic

Nat

ive

Amer

ican

or N

ativ

eAl

aska

n/M

ix Asia

n/M

ix

Calls by Gender

66.9%

32.6%

0.5%Female

Male

Not Available



Wildomar, CA


10

10

10

10

11

12

12

13

14

17

17

18

28

32

34

36

41

69

82

136

Public Clinics

Family Counseling

Community Clinics

Parenting Skills Classes




General Legal Aid

Public Assistance Issues


Clothing

Medicaid


Food Stamps/SNAP



Homeless Shelter

Utility Assistance


Food Pantries

Calls by Age

7.5%

12.4%

5.5%

22.7%

15.2%

9.5%

11.2%

11.8%

2.0%

0.9%

0.0%

1.4%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 16.6%

0.5%

0.0%

0.9%

0.9%

5.7%

6.0%

6.9%

12.9%

14.9%

34.7%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of Jurupa ValleyOverall Need Jurupa Valley

2

2

3

5

6

6

8

11

14

17

26

26

32

53

70

107


Disaster Services




Education



Transportation




Health Care

Utility Assistance

Housing

Food/Meals

Call Web


30.4%

12.7% 12.7%

1.3%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Afric

an A

mer

ican

/Mix

Dec

lined

to s

tate

Bi-ra

cial

/Mul

ti-Et

hnic

Calls by Gender

77.7%

21.3%

1.1%Female

Male

Not Available



Jurupa Valley, CA


3

3

3

3

3

3

3

3

4

4

4

4

4

4

5

9

10

14

16

55


Dental Care

Christmas Programs




Unemployment Insurance

Landlord/Tenant Dispute Resolution



Preschools


Medicaid

Holiday Gifts/Toys


Food Stamps/SNAP



Utility Assistance

Food Pantries

Calls by Age

1.1%

44.1%

2.2%

11.8%

19.4%

9.7%

4.3%

5.4%

2.2%

0.0%

0.0%

0.0%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 3.2%

0.0%

1.1%

0.0%

6.5%

2.2%

4.3%

5.4%

4.3%

16.1%

57.0%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of CoachellaOverall Need Coachella

2

5

8

18

18

24

26

45

51

60

98

115

134

150


Employment

Education

Transportation





Health Care


Utility Assistance


Food/Meals

Housing

Call Web


73.4%

14.1%

5.1% 3.4% 2.3% 0.6% 0.6% 0.6%

Hisp

anic

Cau

casi

an(N

on-H

ispa

nic)

Afric

an A

mer

ican

/Mix

Dec

lined

to s

tate

Oth

er

Bi-ra

cial

/Mul

ti-Et

hnic

Nat

ive

Amer

ican

or N

ativ

eAl

aska

n/M

ix

Nat

ive

Haw

aiia

n or

Oth

er P

acifi

cIs

land

er/M

ix

Calls by Gender

70.3%

29.3%

0.4%Female

Male

Not Available



Coachella, CA


5

6

6

7

7

7

7

8

9

10

10

11

11

12

16

20

25

27

51

61

Public Clinics



Medicaid





Homeless Shelter

Licensed Clinical Social Worker Referrals

General Legal Aid


Clothing

Family Counseling

Food Stamps/SNAP




Utility Assistance

Food Pantries

Calls by Age

7.0%

10.1%

4.0%

13.7%

7.0%

11.5%

16.7%

21.1%

3.5%

4.0%

0.9%

0.4%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 15.5%

0.0%

0.0%

0.4%

2.2%

4.1%

10.7%

14.8%

11.8%

16.6%

24.0%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of La QuintaOverall Need La Quinta

2

2

6

8

12

15

18

20

24

33

36

47

56

62

130

131


Disaster Services

Education




Employment

Transportation




Utility Assistance

Health Care


Housing

Food/Meals

Call Web


49.3%

31.1%

8.1%4.1% 2.7% 2.0% 1.4% 1.4%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Dec

lined

to s

tate

Afric

an A

mer

ican

/Mix

Asia

n/M

ix

Bi-ra

cial

/Mul

ti-Et

hnic

Nat

ive

Amer

ican

or N

ativ

eAl

aska

n/M

ix

Oth

er

Calls by Gender

68.6%

31.4%

0.0%Female

Male

Not Available



La Quinta, CA


4

4

4

4

5

6

6

7

7

7

7

8

9

10

13

23

25

29

39

53




Homeless Shelter

Adult Protective Services

Community Clinics

Visual/Reading Aids

General Legal Aid



Medicaid





Utility Assistance


Food Stamps/SNAP


Food Pantries

Calls by Age

8.2%

26.2%

3.8%

13.1%

9.3%

9.3%

8.7%

12.0%

6.0%

1.1%

1.6%

0.5%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 17.4%

0.0%

0.0%

0.0%

0.0%

6.5%

3.9%

8.7%

14.8%

16.5%

32.2%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of NorcoOverall Need Norco

3

5

14

14

15

17

20

21

23

33

54

62

76

131



Transportation

Education


Employment

Health Care




Utility Assistance

Food/Meals


Housing

Call Web


49.5%

32.0%

8.2%6.2%

3.1%1.0%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Afric

an A

mer

ican

/Mix

Dec

lined

to s

tate

Oth

er

Bi-ra

cial

/Mul

ti-Et

hnic

Calls by Gender

68.6%

31.4%

0.0%Female

Male

Not Available



Norco, CA


3

4

4

4

4

4

5

5

7

7

7

7

8

10

14

18

18

23

25

31

Parenting Education

Prejob Guidance

Holiday Gifts/Toys

General Legal Aid


Dental Care


Clothing

Food Stamps/SNAP

Preschools






Homeless Shelter


Utility Assistance


Food Pantries

Calls by Age

7.1%

9.9%

2.8%

18.4%

16.3%

11.3%

13.5%

10.6%

5.0%

0.7%

1.4%

2.8%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 20.9%

0.0%

1.1%

0.6%

0.6%

4.5%

1.1%

6.2%

9.6%

16.4%

39.0%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of BlytheOverall Need Blythe

2

2

5

8

8

11

14

21

23

23

39

44

57

62


Disaster Services





Transportation

Health Care


Food/Meals



Housing

Utility Assistance

Call Web


32.1%29.8%

20.2%

13.1%

2.4%1.2% 1.2%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Afric

an A

mer

ican

/Mix

Dec

lined

to s

tate

Bi-ra

cial

/Mul

ti-Et

hnic

Nat

ive

Haw

aiia

n or

Oth

erPa

cific

Isl

ande

r/Mix Oth

er

Calls by Gender

72.9%

27.1%

0.0%Female

Male

Not Available



Blythe, CA


2

2

3

3

3

3

3

3

4

4

4

4

5

5

8

9

13

16

16

23


Home Rehabilitation Programs

Mortgage Payment Assistance

Psychologist Referrals

Psychiatrist Referrals


Land Use Planning and Regulation Services

Food Stamps/SNAP


Directory Assistance

Homeless Shelter




General Legal Aid

Food Pantries



Utility Assistance


Calls by Age

14.2%

7.1%

6.2%

23.0%

10.6%

4.4%

8.0%

13.3%

8.0%

4.4%

0.9%

0.0%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 21.2%

0.0%

0.0%

0.0%

0.7%

6.0%

2.0%

11.9%

6.6%

19.9%

31.8%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of Rancho MirageOverall Need Rancho Mirage

2

2

3

5

5

9

15

26

26

29

29

36

38

51

85






Employment




Transportation


Utility Assistance

Health Care

Food/Meals

Housing

Call Web


59.4%

21.7%

7.2% 7.2%4.3%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Afric

an A

mer

ican

/Mix

Oth

er

Dec

lined

to s

tate

Calls by Gender

69.6%

29.6%

0.9%Female

Male

Not Available



Rancho Mirage, CA


3

3

3

3

3

4

4

5

5

6

6

6

7

10

13

14

15

15

18

19



Municipal Police



Public Clinics

Community Clinics

Medicaid

Blindness

Adult Protective Services

Family Counseling

Homeless Shelter





Food Stamps/SNAP

Food Pantries


Utility Assistance

Calls by Age

7.5%

36.6%

7.5%

20.4%

10.8%

5.4%

7.5%

2.2%

0.0%

2.2%

0.0%

0.0%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 21.8%

0.0%

0.0%

0.0%

0.0%

0.0%

0.8%

8.1%

4.0%

15.3%

50.0%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of CalimesaOverall Need Calimesa

2

2

2

3

5

6

9

11

12

24

24

24

41

57

89


Employment

Education




Transportation


Utility Assistance


Health Care



Food/Meals

Housing

Call Web


67.9%

17.9%

7.7%2.6% 2.6% 1.3%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Afric

an A

mer

ican

/Mix

Dec

lined

to s

tate

Oth

er

Asia

n/M

ix

Calls by Gender

70.2%

29.8%

0.0%Female

Male

Not Available



Calimesa, CA


3

3

3

3

3

3

3

3

4

5

5

5

5

6

6

8

8

9

22

27


Housekeeping Assistance


General Legal Aid


People Without Health Insurance


Detoxification






Homeless Shelter

In Home Assistance

Utility Assistance

Food Stamps/SNAP



Food Pantries

Calls by Age

5.1%

20.2%

11.1%

16.2%

10.1%

8.1%

15.2%

8.1%

2.0%

1.0%

3.0%

0.0%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 18.5%

0.0%

0.0%

0.0%

0.8%

3.4%

3.4%

4.2%

6.7%

22.7%

40.3%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of TemeculaOverall Need Temecula

6

9

36

45

50

60

85

89

92

113

165

227

363

384

387

532

1,244

Disaster Services



Education



Employment

Transportation





Utility Assistance


Health Care

Food/Meals

Housing

Call Web


42.3%

24.1%

13.4%

8.1%5.6%

3.4%1.7% 0.7% 0.7%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Afric

an A

mer

ican

/Mix

Dec

lined

to s

tate

Oth

er

Asia

n/M

ix

Bi-ra

cial

/Mul

ti-Et

hnic

Nat

ive

Amer

ican

or N

ativ

eAl

aska

n/M

ixN

ativ

e Ha

wai

ian

or O

ther

Pac

ific

Isla

nder

/Mix

Calls by Gender

68.6%

31.3%

0.1%Female

Male

Not Available



Temecula, CA


23

23

25

25

27

28

34

37

43

45

46

59

66

78

104

156

158

185

209

232








General Legal Aid

Medicaid



Community Clinics



Food Stamps/SNAP


Utility Assistance

Homeless Shelter

Food Pantries


Calls by Age

8.6%

10.4%

5.0%

16.0%

15.4%

9.6%

13.0%

14.0%

4.1%

1.9%

0.8%

1.2%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 19.0%

0.1%

0.1%

0.2%

0.5%

2.1%

5.3%

8.6%

11.6%

17.4%

35.0%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of Canyon LakeOverall Need Canyon Lake

2

2

2

2

5

8

15



Food/Meals


Utility Assistance

Housing

Health Care

Call Web


15.4% 15.4%

7.7% 7.7% 7.7%

Cau

casi

an(N

on-H

ispa

nic)

Hisp

anic

Dec

lined

to s

tate

Bi-ra

cial

/Mul

ti-Et

hnic

Afric

an A

mer

ican

/Mix

Oth

er

Calls by Gender

82.4%

17.6%

0.0%Female

Male

Not Available



Canyon Lake, CA


1

1

1

1

1

1

1

1

2

2

3

3

4

Homeless Shelter

Food Vouchers

Medicaid Contract Hospitals

Dental Care

Federal Officials Offices

Addictions/Dependencies Support Groups


Holiday Gifts/Toys



Public Clinics

Utility Assistance

Community Clinics

Calls by Age

21.4%

14.3%

14.3%

0.0%

35.7%

7.1%

0.0%

7.1%

0.0%

0.0%

0.0%

0.0%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 6.3%

0.0%

0.0%

0.0%

0.0%

0.0%

6.3%

6.3%

12.5%

6.3%

62.5%

10+

9

8

7

6

5

4

3

2

1

Let us help. Call 211City of Indian WellsOverall Need Indian Wells

2

2

2

3

3

5

6

8

15



Transportation

Housing


Health Care

Food/Meals


Utility Assistance

Call Web


18.2%

9.1% 9.1%

Cau

casi

an(N

on-H

ispa

nic)

Dec

lined

to s

tate

Asia

n/M

ix

Oth

er

Calls by Gender

57.1%

42.9%

0.0%Female

Male

Not Available



Indian Wells, CA


1

1

1

1

1

1

1

1

1

1

1

1

1

1

2

2

3

8

Food Stamps/SNAP

Older Adult/Disability Related Supportive Housing

Legal Counseling

General Legal Aid

Domestic Animal Services

Lawyer Referral Services

Emergency Road Service

Energy Conservation

Assistive Technology Expense Assistance




Human Rights Groups

Immigration/Naturalization Adjudication Offices

Dental Care


Food Pantries

Utility Assistance

Calls by Age

23.1%

30.8%

7.7%

23.1%

7.7%

7.7%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

Unknown

65+

61-64

50-60

41-49

35-40

29-34

21-28

18-20

13-17

6-12

0-5

Calls by Household

* Unavailable 47.1%

0.0%

0.0%

0.0%

0.0%

0.0%

5.9%

0.0%

0.0%

5.9%

41.2%

10+

9

8

7

6

5

4

3

2

1

y community report 2015 - 211 riverside county...community report 2015 y let us help. call 211 211...

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