xtreme imperium | airport retail solution

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Imperium Retail Intelligence for Airports

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Page 1: XtreMe Imperium | Airport Retail Solution

Imperium

Retail Intelligence

for Airports

Page 2: XtreMe Imperium | Airport Retail Solution

BUSINESS CHALLENGE

Perpetual decline in aviation revenues from airlines

Airports are increasingly dependent & focused on non-aviation business (Retail, F&B & FOREX) as a major source of revenue

Change in leasing trends – Revenue Sharing

Understanding demographic business trends

Continuous need of measuring and influencing retail performance

Imperium

Page 3: XtreMe Imperium | Airport Retail Solution

CURRENT SCENARIO

Concessionaires measure their own sales, sales per Sq. Ft., but do not have a vision of total sales at the airport or category performance

Limited collection of data Submission of Weekly / Monthly totals and not transaction

level Collected data used only for revenue share invoicing & not

for analysis Zero visibility on store level conversion Carrier contribution vs. Sales mostly available only for duty

free Reporting of sales data via email and not structured Lacks control and audit

Billing Process lacks automation & controls

Performance Analysis is limited & manual

Imperium

Page 4: XtreMe Imperium | Airport Retail Solution

SOLUTION BENEFITS

Accurate & Consistent measurement controls

Near real-time POS data capture & analysis to Increase agility

and responsiveness to trends

Increase level of detail & thus capability for analysis

Retail Intelligence to improve performance, strategize tactical

actions for proactive planning & decision-making

Combine sales data with flight, PAX & people counting data

Measure impact of promotions

Share analysis with concessionaires to provide performance

analysis

Boost performance of sales and income

Imperium

Page 5: XtreMe Imperium | Airport Retail Solution

SOLUTION OVERVIEW

ImperiumCOLLECT

SALES & PEOPLE COUNTING DATA

Automates receipt of sales data & footfall data to allow subsequent analysis.

ANALYZE PERFORMANCE

Provides insight on performance of airport retailers and F&B operators, flights, routes, retail categories, terminals etc.

CONTRACTS, REVENUE & BILLING

Enables recording of commercial agreements and determination of revenues on sales and billing of concessionaires.

XtreMe RETAIL POS

An optional Point-of-Sale solution aimed at airport retails and F&B operators that provides real-time airport sales.

Page 6: XtreMe Imperium | Airport Retail Solution

OBJECTIVES

Implement a low touch cost method for collection of concessionaire sales data Improve controls & auditing Reduce latency of information Obtain data at detailed level of granularity

Analyse retail and F&B sales, footfall to drive airport’s decision-making

Share analysis with concessionaires to boost their performance

Compute revenues as per concession & billing

Enable improved resource allocation

Imperium

Page 7: XtreMe Imperium | Airport Retail Solution

AIRPORTS ON XTREME

IMPERIUM

Imperium

T2M u mb a i

Page 8: XtreMe Imperium | Airport Retail Solution

MODULES

Imperium

Concession Management

Retailer Sales Reporting

Facility Management

Coalition LoyaltyHRMS

Food Court Management Finance

Foot Fall Tracking

Page 9: XtreMe Imperium | Airport Retail Solution

Optional component that allows provision of point of sale software to concessionaires with integrated airport specific functions

Retail

Point-of-Sale Tills

Concessionaire’s Back Office

Flight Information System

WEB PORTAL

Business Intelligence

Concession Agreements

Billing

SOLUTION ARCHITECTURE

People Counting

Data TransferServer

Page 10: XtreMe Imperium | Airport Retail Solution

Concession Management

General Leasing

Casual Leasing

ParkingLeasing

Flexible Terms & Tenures

6 Level Approval Matrix

Rental, CAM & Utility Invoicing

Interest Computation & Invoicing

RentCommencement

Conditions

Payment Reminders

Manage Buildings & Spaces

Tenant Contact Management

Tenant Renewal & Move out

Data Exchange

Fit out, Foot Fall & Sales Trackers

Standard & MIS Reporting

100% web-browser based & accessible via PC, MAC or iPADwith ‘NO’ software installation required

Hosted on extremely secure, professional hosting environment [SaaS model] which makes it very easy to get up & running quickly

Access to all lease information 24/7

Accurate details available to meet reporting requirements

Consistency of lease management irrespective of personnel changes within your company

An important move away from out-of-date systems, spreadsheets and other archaic options

Business Benefits

Page 11: XtreMe Imperium | Airport Retail Solution

Schedule a

LIVE Demo

Seeing is believing.

Get truly amazed by the

powerful functionality,

design, speed, versatility,

and usability

Concession Management

Page 12: XtreMe Imperium | Airport Retail Solution

Retailer Sales Reporting

3000 + Leases

45 Shopping Centres & Counting. 100 by 2014

100 Shopping Centres by 2014

3 International Airports

Accurate Sales Information

* Brand & Item Category

Performance

Dashboard & Analytics

Real-time , Daily or Intra-day reporting

Automatic Sales data collection

Integrated with 800+ brands

Average Ticket Size

Sales Per Sq. Feet

Data Exchange

Standard & MIS Reporting

Seamless Integration with any POS

100% web-browser based & accessible via PC, MAC or iPADwith ‘NO’ software installation required

Hosted on extremely secure, professional hosting environment [SaaS model] which makes it very easy to get up & running quickly

Automated Sales reporting of daily sales for immediate view of performance

Accurate sales information from retailers. No Misreporting

Identify trends and analyze promotions

Dashboard screen with drill-through access to detail

Flexibility for retailers to implement POS software of their choice

ADSR ready POS Software on subscription offered at subsidized rates on demand

Business Benefits

Page 13: XtreMe Imperium | Airport Retail Solution

Retailer Sales Reporting

Schedule a

LIVE Demo

Enjoy one of our compact

sessions of strictly 'No

Selling' insight into how

you can drive your

company goals

Page 14: XtreMe Imperium | Airport Retail Solution

In Times Square, from 33

storeys high, 18 counters

measure 7 people every

second through the bowtie

area.

Page 15: XtreMe Imperium | Airport Retail Solution

Whiteley Shopping Centre and

British Land use our metrics to

analyze pro-actively the full

performance of the location..

Page 16: XtreMe Imperium | Airport Retail Solution

Retailers, do you know if your

store is fulfilling the potential

of its location? Our unique

insights will help you measure

your entire portfolio

Page 17: XtreMe Imperium | Airport Retail Solution

Foot Fall Tracking

SPRINGBOARD delivers unrivalled retail

intelligence by understanding the

performance of key metrics. As the leading

provider of performance measurement, our

insights are based on the complete

customer journey from visitor counting to

sales analysis.

Unrivalled Retail Intelligence

Page 18: XtreMe Imperium | Airport Retail Solution

Foot Fall Tracking

Foot Fall Data

+ +Transactional Data Other Data

+Analytics

=

Unrivalled Retail Intelligence

Page 19: XtreMe Imperium | Airport Retail Solution

Foot Fall Tracking

HOW DOES IT WORK ?

SPRINGBOARD’s TST (Target Specific

Tracking) cameras and software monitor all

customers.

LIVE counting app

Automated reporting

Web hosted front end for bespoke analysis

Fully maintained and managed, no more

additional costs for the duration of the

contract

Unrivalled Retail Intelligence

Page 20: XtreMe Imperium | Airport Retail Solution

Foot Fall Tracking

LIVE COUNTING

This application allows you to view by hour or by zone at

any time of the day and get an instant picture

NOTE: This data is unverified and is designed to give

you a “snapshot” of performance rather than verified

data

Unrivalled Retail Intelligence

Page 21: XtreMe Imperium | Airport Retail Solution

Foot Fall Tracking

CASE STUDY – WHITELEY SHOPPING CENTREBritish Lands newest centre to take the complete Springboard service

Unrivalled Retail Intelligence

Page 22: XtreMe Imperium | Airport Retail Solution

WEEKLY VISITOR REPORT

Unrivalled Retail Intelligence

Page 23: XtreMe Imperium | Airport Retail Solution

Monthly VISITOR REPORT

Unrivalled Retail Intelligence

Page 24: XtreMe Imperium | Airport Retail Solution

Facility Management

Planned Maintenance

Job Location

Asset Management

Resource Management

Project Management

Utility Reading

Timesheet Recording

Task Calendar

Reactive Maintenance

P.A.T. Testing

Fixed Testing

Rate Scheduler

Single Interface For Administrative Access

Hosted Systems Can Be Accessed Using A Web Browser

Standard Reports

Access Permissions Can Be Configured At User Level

System Administrators Can Configure System Workflows

No Data Volume Restrictions - Unlimited Data

Built Using The Latest Technology

Continuous Updates

Easy-To-Use, Clear And Concise Interface

Business Benefits

Page 25: XtreMe Imperium | Airport Retail Solution

Facility Management

Quotation Management

Budget Management

Purchase Ordering

Contract Management

Client Management

Employee Expenses

Contractor Management

Supplier Management

General Survey

Invoice Management

Enquiry Management

Fleet Management

Stores Management

IT Support

Absence Management

Property Management

Single Interface For Administrative Access

Hosted Systems Can Be Accessed Using A Web Browser

Standard Reports

Access Permissions Can Be Configured At User Level

System Administrators Can Configure System Workflows

No Data Volume Restrictions - Unlimited Data

Built Using The Latest Technology

Continuous Updates

Easy-To-Use, Clear And Concise Interface

Business Benefits

Page 26: XtreMe Imperium | Airport Retail Solution

Facility Management

Single Interface For Administrative Access

Hosted Systems Can Be Accessed Using A Web Browser

Standard Reports

Access Permissions Can Be Configured At User Level

System Administrators Can Configure System Workflows

No Data Volume Restrictions - Unlimited Data

Built Using The Latest Technology

Continuous Updates

Easy-To-Use, Clear And Concise Interface

Business Benefits

Room Booking

Catering Booking

Equipment Booking

Visitor Booking

Courier Booking

Event Booking

Transport BookingTaxi Booking

Car Park Booking

Accommodation

Booking

Compliance Records

Dangerous Occurrence

Permit Management

DSE Assessment

Risk Assessment

Page 27: XtreMe Imperium | Airport Retail Solution

Facility Management

Schedule a

LIVE Demo

Seeing is believing.

Get truly amazed by the

powerful functionality,

design, speed, versatility,

and usability

Page 28: XtreMe Imperium | Airport Retail Solution

Coalition Loyalty

Coalition Loyalty

Campaign Management

Group Loyalty

HIGH CUSTOMER ENGAGEMENT

AMPLIFY WORD OF MOUTH MARKETING

CAMPAIGN MANAGEMENT - EMAIL & MOBILE TEXT

KNOW YOUR CUSTOMERS

TRACK MARKETING PERFORMANCE

Business Benefits

Social Rewards

Cardless, NFC & Card

Mobile , Tablet & Web Apps

Page 29: XtreMe Imperium | Airport Retail Solution

HRMS

Employee Information

Employee Feedback

Dynamic Graphical Dashboard

Leave Management System

Performance Appraisal

Ad-hoc Reporting

SMS Integration

Attendance Management System

Shift Roaster

Recruitment

Controlled Exit Management

Complain Center

Standard & MIS Reporting

Payroll Management System

Integration with external API’s

Better people management with PRISM

Get more control by centralizing all your employee information

Reduce unauthorized absence

Proactive alerts mean you never miss an important date

Produce powerful meaningful MIS reports

Get guidance & assistance at key stages

Work from anywhere

Allow employees and managers to self serve

Share data with external systems including payrolls

Distribute & track key company documents, including who has

read them

Identify skill gaps & training needs

Manage Performance / Appraisals

Business Benefits

Page 30: XtreMe Imperium | Airport Retail Solution

HRMS

Schedule a

LIVE Demo

Enjoy one of our compact

sessions of strictly 'No

Selling' insight into how

you can drive your

company goals

Page 31: XtreMe Imperium | Airport Retail Solution

Food Court Management Solution

Manage Customers on the fly

Touch Screen Interface

Card Issues, Top-up & Refunds

Multiple

Supplementary

Cards

Unique Card Identifiers

Generate Unique Card Numbers

Centralized Cash Collections

Multiple Tenders

Manage Card Stock

Standard & MIS Reporting

Page 32: XtreMe Imperium | Airport Retail Solution

Food Court Management Solution

Local Area Network

Application & Database Servers

Cash Counter 1

Cash Counter 2XtreMe Foodie POSXtreMe Foodie POS XtreMe Foodie POS

Solution Architecture

Page 33: XtreMe Imperium | Airport Retail Solution

Food Court Management Solution

Schedule a

LIVE Demo

Seeing is believing.

Get truly amazed by the

powerful functionality,

design, speed, versatility,

and usability

Page 34: XtreMe Imperium | Airport Retail Solution

Finance

So lut ions that move bus in es s

Monitor business activities to ensure best performance

Cost effective tool to help decision-making in real time

Improve responsiveness to activities that impact your

business

Combine multiple reports from different Modules

Get quick view of your business even on the move on

Executive Dashboard

Built in Business Intelligence Tools for Business Growth

Analysis

Reporting capabilities eliminate the need for a separate

reporting tool

Business Benefits

Inventory Management

Warehouse Management

Payroll & HR Management

Fixed Asset Management

Job / Project Costing

Supply Chain Management

Business Intelligence

Material Planning

Production & Planning

Financial Management

Standard & MIS ReportingSystem Tools

Page 35: XtreMe Imperium | Airport Retail Solution

Imperium

Thank You