xo managed backup customer presentation

© Copyright 2009 XO Concentric. All Rights Reserved

XO Managed BackupEnterprise-Class Data Protection

March 25, 2009

Simon Xu- Sales Consultant

[email protected]


Agenda

Why You Should Care

Market Background

Service Overview

Benefits

Operation & Architecture

Security

Pricing

For More Information

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Why You Should Care!

Solves critical data protection problemReduces costsLowers riskHelps meet compliance and regulatory requirements

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© Copyright 2009 XO Concentric. All Rights Reserved 3

Market Background


Impact of Inadequate Data Protection

Cost of data loss

Cost of downtime

Employee productivity

Customer service sacrificed (lost customers)

Reputation – damage to brand

Recovery deadlines missed

IT staff time consumed (quality of life/operating efficiency)

Liabilities and legal action

Missed projects

Loss of business

Policy sacrificed

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Service Overview

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Introducing XO Managed Backup:

A reliable, secure and cost-effective solution to data backup for Small and Medium Sized Businesses and enterprise branch offices

Protects business-critical data on servers, desktops and notebooks — in central and remote offices

Scales from a few gigabytes to multiple terabytes

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Service Overview

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Backup Data VaultsIn XO Facilities

Secure Data TransferVia internet Connectivity

Data on Customer Servers, Desktops, Notebooks and Enterprise Applications

Restore


Service Highlights

Online, disk-to-disk backupLeverages XO connectivity

Reduces backup costs and inconvenience

24 x 7 protection and accessibilityBackups run automatically

Fast, point-and-click restores

ScalabilityEfficiently accommodates data growth

Patented compression and incremental backups save time and reduce costs

Security and complianceStrong end-to-end encryption with no “back doors”

Satisfies regulatory requirements for security and privacy

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Service Highlights (cont’d)

Ease of administrationCentralized, web-based control with at-a-glance status

Automated configuration and roles-based management

Broad platform and applications supportWindows XP/Vista, Windows Server, Linux, IBM, HP, Novell, Sun, and VMware

Oracle, Microsoft SQL Server, Microsoft Exchange and Microsoft SharePoint

Tailored fitCustom backup and retention policies meet business requirements precisely

Supported by prosSkilled customer care and professional services teams are ready to help

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Value Proposition

State-of-the-art, reliable technologyEncryption — six choices including 256-bitCompression — averaging 2-to-1Delta technology (at the block level) — further reduces the amount of data to be uploaded and storedFar greater recovery reliability than tapeSupport for enterprise-grade platforms and applications

AdvantagesLeverage XO bandwidth – run backups during off-peak periodsDisaster recovery with quick return to normal operationsProtection: offsite (hardened) and secure (encrypted)More control and better access to data (disk-to-disk vs. tape)Save time and money (quicker backups, more reliable restores, less overhead)Consolidated billing

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XO Managed Backup vs. the “Bottom Feeders”

XO Managed Backup is a higher-end service with enterprise-class features

These lower-end services cannot begin to provide the levels of data protection, reliability, security and flexibility offered by XO Managed Backup!

It’s an apples-to-oranges comparison – including how gigabytes (GBs) are measured

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Benefits


Business Benefits

Reduced risks to business continuity and revenue loss

Stronger disaster recovery capability

Lowered administrative, infrastructure and operational costs

Regulatory and statutory requirements for data retention

Reduced downtime costs, increased employee productivity

IT resources freed to pursue business applications

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Operational Benefits

Automatic, scheduled backups

Automatic data backup confirmation

Immediate off-site data storage

Easy and flexible restores

Data protection aligned with corporate policies throughout organization

Reduced backup time

Virtually no need for full backups

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Operation & Architecture


How the Service Works

A web-based control center is used to define backup jobs and retention policies

Agent software is installed on servers, desktops and notebooks

Backup jobs are assigned to the agents

Backup protection is then automatically maintained

Agents upload protected data to our backup servers

Data is retained according to policies set by the customer

The control center or a desktop GUI is used to restore data

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Architecture

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INTERNET

Managed BackupWeb Central Control

Managed BackupVault

Managed BackupAgents

REDHAT LINUX

iSeries / AS 400

SUN SOLARIS

IBM AIX

HP-UX

WINDOWS2000/2003/2008/XP

NOVELL NETWARE

DESKTOP AGENT

CA

TX


Administrator has complete controlof backup and recovery process

Features an easy-to-use GUI which allows customization of policies and schedules

Automates the data protection process

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First backup: Initial seed

Subsequent backups: Extract block level changes on each protected server

Tracks block level changes on each protected server

Compresses and encrypts block changes; then pushes them to the XO Vault

Monitors backups

Processes, catalogs, indexes and stores the encrypted data blocks

Optimizes storage

De-duplicates data

Optimized for disk utilization & provides full restoration of data based on retention policy

XO Web CentralControl XO Backup Agent XO Vault

Components


Backup Process

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Managed BackupAgents

Managed BackupVault

Minimizes backup windows and storage footprintDelta processing only sends changed data within files (at block level)Compresses data for transmissionData De-duplication at the block and file level

INTERNET

Changed Files Changed BlocksAre identified from file\

CompressionEncryption

SIDFPacket

Backup / RestoreProtocol ( BRTP )


Example Data Storage Comparison

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Assumptions

Legacy Backup Software

Full backups run daily

Totals10GB x 24 = 240 GB

XO Managed BackupSeed

10GB 50% compressed = 5GBDeltas

2% of 10GB = 200MB50% compressed = 100MB

Totals23 x 100MB + 5GB = 7.3 GB

10GB original data50% compression2% daily change rate

Retention PolicyDaily: 7 copies for 7 daysWeekly: 5 copies for 31 daysMonthly: 12 copies for 365 daysTOTAL: 24 copies

240GB vs. 7.3GB


Application Security Measures

Centralized administration and assignment of rightsPrecise control of access privileges

End-to-end data encryption based on the customer’s choice56-bit Blowfish, 56-bit DES, 112-bit Triple-DES, 128-bit Blowfish,128-bit AES and 256-bit AES encryption

Secure keysThe customer is the sole owner of the encryption key – even XO cannot access the data

Additional EncryptionXO DeltaPro is a self-encrypting process that adds an additional level of security

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Pricing


When is a Gigabyte not a Gigabyte?

Lower-end services quote prices for “natural” GBsThe data footprint on the customer’s systems

Fixed, pre-defined data backup and retention policies

OK for consumers and smaller businesses with basic requirements

Our prices are based on “compressed” GBsThe data footprint on our backup servers after data is compressed, de-duplicated and processed by some very elegant “delta” technology

Tailored, customer-defined data backup and retention policies

Perfect for businesses with serious data protection requirements

A rule of thumb is that one compressed GB is equivalent to two natural GBs

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Pricing

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Windows and Linux platform agents are provided at no charge. Advanced platform agents and application plug-ins have one-time license fees.


For More Information

Questions or Comments?Feel free to discuss with me.

looking forward to talking to you.Contact: Simon Xu

[email protected]

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Thank You for Attending

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