xi31 sp3 lcm errormsgsexplained

Lifecycle Management for SAPBusinessObjects Error MessagesExplained Guide

SAP BusinessObjects XI 3.1 Service Pack 3

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Copyright

mentioned herein as well as their respective logos are trademarks or registeredtrademarks of SAP AG in Germany and other countries. Business Objects and theBusiness Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, WebIntelligence, Xcelsius, and other Business Objects products and services mentionedherein as well as their respective logos are trademarks or registered trademarksof Business Objects S.A. in the United States and in other countries. BusinessObjects is an SAP company.All other product and service names mentioned arethe trademarks of their respective companies. Data contained in this documentserves informational purposes only. National product specifications may vary.Thesematerials are subject to change without notice. These materials are provided bySAP AG and its affiliated companies ("SAP Group") for informational purposesonly, without representation or warranty of any kind, and SAP Group shall not beliable for errors or omissions with respect to the materials. The only warranties forSAP Group products and services are those that are set forth in the expresswarranty statements accompanying such products and services, if any. Nothingherein should be construed as constituting an additional warranty.

2010-05-24

ContentsAbout this guide 7Chapter 1

Error Messages Explained 9Chapter 2

The LCM CMS is either null or not logged in ............................................10The source CMS is either null or not logged in .........................................10The destination CMS is either null or not logged in...................................11CMS is either null or not logged in.............................................................11The job contains parent ID which is less than zero...................................11Cannot create a job...................................................................................12Cannot save the job...................................................................................12There are no resources to export..............................................................12The resources were not exported to the BIAR file.....................................13The biar file location for importing the resources in either missing orinvalid.........................................................................................................13Cannot import the resources from the BIAR file .......................................13Cannot delete the list of resources from the job........................................14The selected job is either null or invalid.....................................................14Cannot retrieve the job by name...............................................................14The scheduling of a job failed....................................................................15Unable to retrieve a job..............................................................................15The user name is either null or empty.......................................................15The password is either null or empty.........................................................15Cannot login to BusinessObjects LifeCycle Manager................................16Destination cannot be same as the Source...............................................16Cannot login to the CMS (source/destination)...........................................16Cannot log off from the CMS (source/destination)....................................17

Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide 3

A general exception occurred in LCM application.....................................17Cannot rollback the resources in the job...................................................17Cannot retrieve the infoobject with cuid = {0}............................................18The Query {0} failed...................................................................................18Unable to retrieve unique resources from the given set of dependencies..18The job has failed to run............................................................................19The job was not promoted successfully.....................................................19Cannot retrieve the job history...................................................................19Cannot create a job from an existing job...................................................20Error in setting enabled events..................................................................20Error in getting supported audit events......................................................20Error in getting enabled audit events.........................................................20Failed to Login to Source CMS..................................................................21Failed to Login to Destination CMS...........................................................21Failed to retrieve the Version Management System..................................21Failed to add resource to Version Management tool.................................22Failed to check in resource to Version Management system tool.............22Failed to checkout the resource................................................................22Failed to retrieve revision history...............................................................23Failed to retrieve revision from Version Management system...................23Failed to retrieve the latest revision...........................................................23Failed to retrieve the workspace revision..................................................23Failed to get the repository version...........................................................24Error in parsing the Date as per specified format......................................24Job cannot be promoted as resources have not been added to it yet.......24Failed to lock the resource.........................................................................25Failed to check whether the resource is locked.........................................25Failed to get the selected revision of the document since the revision is nomore in VMS..............................................................................................25Failed to lock some resources because they may have not been added toVMS yet (or) they may have been locked already.....................................26

4 Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide

Contents

Failed to unlock some resources because they may have not been addedto VMS yet (or) you may not have locked them.........................................26Failed to create copy for some resources as they may have been locked.26Failed to get the latest revision of some documents since they may not havebeen added to VMS yet (or) have been locked.........................................27Failed to check in some documents because they may not have been addedto VMS yet (or) have been locked.............................................................27Failed to add some documents because they have been already addedbefore.........................................................................................................27Failed to initialize source parameters for VMS..........................................28

More Information 29Appendix A


Contents


Contents

About this guide

1

This guide describes the various error messages that may be displayed whileinstalling, uninstalling, or using the BusinessObjects LifeCycle Manager XI3.1.


About this guide1

Error Messages Explained

2

The LCM CMS is either null or notlogged in

Cause:

The user has not entered the valid LCM CMS, or the user has not loggedinto the LCM tool.

Action:

Enter a valid CMS name, and ensure that the user has logged in with a validuser name and password.

Note:The LCM CMS corresponds to the CMS on which the LCM application isinstalled.

The source CMS is either null or notlogged in

Cause:

The user has not entered the valid Source CMS, or the user has not loggedinto the Source CMS.

Action:

Enter a valid source CMS name, and ensure that the user has logged in witha valid source CMS with a valid user name and password.


Error Messages Explained2 The LCM CMS is either null or not logged in

The destinationCMS is either null or notlogged in

Cause:

The user has not entered the destination CMS, or the user has not loggedinto the destination CMS.

Action:

Enter a valid destination CMS name, and ensure that the user has loggedin with a valid user name and password.

CMS is either null or not logged in

Cause:

The source CMS, the destination CMS, or both are either not specified ornot logged in.

Action:

Ensure that the specified source and destination details are valid. Also,ensure that the user has logged into the source and destination CMSs.

The job contains parent ID which is lessthan zero

Cause:

The job is invalid because it contains a parent ID that is less than zero.

Action:

Ensure that the correct job is selected.


2Error Messages ExplainedThe destination CMS is either null or not logged in

Cannot create a job

Cause:

The source CMS may not be running properly.

Action:

Check the log file and the stack trace. The application has thrown anabnormal exception.

Cannot save the job

Cause:

The LCM CMS may not be running properly.

Action:

Check whether the LCM CMS is running. Ensure that there is sufficient diskspace in the drive on which the LCM application is installed, and also ensurethat you have sufficient rights to save the job.

There are no resources to export

Cause:

The job selected for promotion does not contain any infoobjects in it.

Action:

Add infoobjects to the job before you decide to promote or export it.


Error Messages Explained2 Cannot create a job

The resources were not exported to theBIAR file

Cause:


Action:

Ensure that the LCMCMS is running properly, and also ensure that sufficientdisk space is available. The application has thrown an abnormal exception.

The biar file location for importing theresources in either missing or invalid

Cause:

The BIAR file does not exist in the specified location.

Action:

While importing resources from a BIAR file, ensure that the specified locationfor importing resources is valid and available.

Cannot import the resources from theBIAR file

Cause:

The BIAR file does not exist in the specified location.

Action:

Ensure that the BIAR file is valid.


2Error Messages ExplainedThe resources were not exported to the BIAR file

Cannot delete the list of resources fromthe job

Cause:

Either the job does not exist, or the LCM CMS is not running properly.

Action:

Check the stack trace. The application has thrown an abnormal exception.

The selected job is either null or invalid

Cause:

The selected job does not exist in the LCM CMS.

Action:

Ensure that the selected job exists in the LCM CMS.

Cannot retrieve the job by name

Cause:

The job name may be incorrect, or the job may have been deleted.

Action:

Verify that the specified job is valid. Also, ensure that the user has enteredthe correct job name.


Error Messages Explained2 Cannot delete the list of resources from the job

The scheduling of a job failed

Cause:

The LCM job server may not be running properly.

Action:

If the LCM job server is running, try rescheduling the job. If the scheduledjob fails again, check the stack trace and contact the system administrator.

Unable to retrieve a job

Cause:

The selected job does not exist in the LCM CMS.

Action:

Select a valid LCM job.

The user name is either null or empty

Cause:

The user name field is either null or empty.

Action:

Enter a valid user name.

The password is either null or empty

Cause:

The password field is either null or empty.


2Error Messages ExplainedThe scheduling of a job failed

Action:

Ensure that the password is valid.

Cannot login to BusinessObjectsLifeCycle Manager

Cause:

The LCM application was not initialized properly.

Action:

Check the LCM installation log file. Also, ensure that the login credentialsare correct and valid.

Destination cannot be same as the Source

Cause:

The same CMS has been selected for both the source and destinationsystems.

Action:

Select different CMSs for the source and destination systems.

Cannot login to the CMS(source/destination)

Cause:

Either the source or the destination CMS is not running.


Error Messages Explained2 Cannot login to BusinessObjects LifeCycle Manager

Action:

Check whether the source and destination CMSs are running. Also, verifythat the user has adequate permissions to log into the source and destinationsystems, and that the user has entered correct credentials.

Cannot log off from the CMS(source/destination)

Cause:

Either the source or the destination CMS is not running.

Action:

Ensure that the source or destination system is part of the network, or theCMS is running on both source or destination systems.

A general exception occurred in LCMapplication

Cause:

This is an unknown exception in the LCM application.

Action:

Refer to the stack trace for more information about the cause of this problem.

Cannot rollback the resources in the job

Cause:

The destination CMS may not be running properly.


2Error Messages ExplainedCannot log off from the CMS (source/destination)

Action:

Ensure that the destination CMS is running properly. Also, ensure thatresources are available in the destination CMS.

Cannot retrieve the infoobject with cuid= {0}

Cause:

The specified CUID is not valid.

Action:

Specify a valid CUID to retrieve the info-object.

The Query {0} failed

Cause:


Action:

Ensure that the CMS is running, and check the stack trace.

Unable to retrieve unique resources fromthe given set of dependencies

Cause:

The source CMS may not be running properly.

Action:

Ensure that the source CMS is running properly. Also, check the log file andcontact the system administrator.


Error Messages Explained2 Cannot retrieve the infoobject with cuid = {0}

The job has failed to run

Cause:


Action:

Check the stack to determine why the job failed to run.

The job was not promoted successfully

Cause:

The source CMS, the destination CMS, or both are not running properly.

Action:

Ensure that both source and destination CMSs are running properly.

Cannot retrieve the job history

Cause:

The LCM CMSmay not be running properly, or the LCM CMS password hasbeen modified.

Action:

Ensure that the LCM CMS is running properly. Also, verify the password ofthe CMS on which job was created.


2Error Messages ExplainedThe job has failed to run

Cannot create a job from an existing job

Cause:

The disk space available may not be sufficient to create a job from an existingjob.

Action:

Ensure that sufficient disk space is available on the LCM CMS.

Error in setting enabled events

Cause:


Action:

Refer to the LCM installation log file.

Error in getting supported audit events

Cause:


Action:


Error in getting enabled audit events

Cause:



Error Messages Explained2 Cannot create a job from an existing job

Action:


Failed to Login to Source CMS

Cause:

The user is denied access by the administrator.

Action:

Add the source CMS in the Administration options, or contact the systemadministrator.

Failed to Login to Destination CMS

Cause:

The user is denied access by the administrator.

Action:

Add the source CMS in the Administration options, or contact the systemadministrator.

Failed to retrieve the VersionManagement System

Cause:


Action:

Check the LCM installation log file. Refer to the stack trace for moreinformation about the cause of this problem.


2Error Messages ExplainedFailed to Login to Source CMS

Failed to add resource to VersionManagement tool

Cause:

The Subversion may not be working properly.

Action:

Restart the Subversion service, and log into the LCM tool again.

Failed to check in resource to VersionManagement system tool

Cause:


Action:


Failed to checkout the resource

Cause:


Action:



Error Messages Explained2 Failed to add resource to Version Management tool

Failed to retrieve revision history

Cause:


Action:


Failed to retrieve revision from VersionManagement system

Cause:


Action:


Failed to retrieve the latest revision

Cause:


Action:


Failed to retrieve the workspace revision

Cause:



2Error Messages ExplainedFailed to retrieve revision history

Action:


Failed to get the repository version

Cause:


Action:


Error in parsing the Date as per specifiedformat

Cause:

The system encountered an internal error.

Action:

Re-enter the date in the Date field.

Job cannot be promoted as resources havenot been added to it yet

Cause:

The user did not add resources before promoting the job.

Action:

Add resources before promoting the job.


Error Messages Explained2 Failed to get the repository version

Failed to lock the resource

Cause:

The Version Management System failed to function properly.

Action:

Select the resource and lock it again.

Failed to check whether the resource islocked

Cause:

The user is unable to select the resource.

Action:

Check whether the Version Management System is configured properly.

Failed to get the selected revision of thedocument since the revision is no morein VMS

Cause:

The user is unable to obtain the selected version of the document.

Action:

Check for the version in the VMS or create a new version.


2Error Messages ExplainedFailed to lock the resource

Failed to lock some resources becausethey may have not been added to VMSyet (or) they may have been lockedalready

Cause:

The user is unable to lock resources.

Action:

Check for resources in the VMS or check whether the resources are alreadylocked.

Failed to unlock some resources becausethey may have not been added to VMSyet (or) you may not have locked them

Cause:

The user is unable to unlock resources.

Action:

Check for resources in the VMS or check whether the resources are alreadyunlocked.

Failed to create copy for some resourcesas they may have been locked

Cause:

The user is unable to create a copies of some resources.


Error Messages Explained2 Failed to lock some resources because they may have not been added to VMS yet (or) they may havebeen locked already

Action:

Check whether the resources are locked.

Failed to get the latest revision of somedocuments since theymay not have beenadded to VMS yet (or) have been locked

Cause:

The user is unable to obtain the latest version of the documents.

Action:

Check for documents in the VMS or unlock the documents if they are locked.

Failed to check in some documentsbecause they may not have been addedto VMS yet (or) have been locked

Cause:

The user is unable to check in the documents.

Action:

Check for documents in the VMS or unlock the documents if they are locked.

Failed to add some documents becausethey have been already added before

Cause:

The user is unable to add documents.


2Error Messages ExplainedFailed to get the latest revision of some documents since they may not have been added to VMS yet (or)

have been locked

Action:

The user need not add the documents because these documents are alreadyavailable.

Failed to initialize source parameters forVMS

Cause:

The user is unable to log into the Version Management System.

Action:

Go to VMSSettings in Administration Options, and ensure that the parametersare entered accurately.


Error Messages Explained2 Failed to initialize source parameters for VMS

More Information

A

LocationInformation Resource

http://www.sap.comSAPBusinessObjects productinformation

Select http://help.sap.com > SAP BusinessObjects.

You can access the most up-to-date documentation cover-ing all SAP BusinessObjects products and their deploymentat the SAP Help Portal. You can download PDF versionsor installable HTML libraries.

Certain guides are stored on the SAP Service Marketplaceand are not available from the SAP Help Portal. Theseguides are listed on the Help Portal accompanied by a linkto the SAP Service Marketplace. Customers with a mainte-nance agreement have an authorized user ID to accessthis site. To obtain an ID, contact your customer supportrepresentative.

SAP Help Portal

http://service.sap.com/bosap-support > Documentation• Installation guides: https://service.sap.com/bosap-inst

guides• Release notes: http://service.sap.com/releasenotes

The SAP Service Marketplace stores certain installationguides, upgrade and migration guides, deployment guides,release notes and Supported Platforms documents. Cus-tomers with a maintenance agreement have an authorizeduser ID to access this site. Contact your customer supportrepresentative to obtain an ID. If you are redirected to theSAP Service Marketplace from the SAP Help Portal, usethe menu in the navigation pane on the left to locate thecategory containing the documentation you want to access.

SAP Service Marketplace

https://boc.sdn.sap.com/

https://www.sdn.sap.com/irj/sdn/businessobjects-sdklibraryDeveloper resources


More InformationA

http://www.sap.com

http://help.sap.com/

http://service.sap.com/bosap-support

https://service.sap.com/bosap-instguides

https://service.sap.com/bosap-instguides

http://service.sap.com/releasenotes

https://boc.sdn.sap.com/

https://www.sdn.sap.com/irj/sdn/businessobjects-sdklibrary

LocationInformation Resource

https://www.sdn.sap.com/irj/boc/businessobjects-articles

These articles were formerly known as technical papers.

SAP BusinessObjects articleson the SAP Community Net-work

https://service.sap.com/notes

These notes were formerly known as Knowledge Base ar-ticles.

Notes

https://www.sdn.sap.com/irj/scn/forumsForums on the SAPCommuni-ty Network

http://www.sap.com/services/education

From traditional classroom learning to targeted e-learningseminars, we can offer a training package to suit yourlearning needs and preferred learning style.

Training


The SAP Support Portal contains information about Cus-tomer Support programs and services. It also has links toa wide range of technical information and downloads.Customers with a maintenance agreement have an autho-rized user ID to access this site. To obtain an ID, contactyour customer support representative.

Online customer support

http://www.sap.com/services/bysubject/businessobjectsconsulting

Consultants can accompany you from the initial analysisstage to the delivery of your deployment project. Expertiseis available in topics such as relational andmultidimensionaldatabases, connectivity, database design tools, and customized embedding technology.

Consulting


AMore Information

https://www.sdn.sap.com/irj/boc/businessobjects-articles

https://service.sap.com/notes

https://www.sdn.sap.com/irj/scn/forums

http://www.sap.com/services/education





More InformationA

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