Enhance your patients’ experience and understanding with X-Plain™; the largest library of interactive multimedia media tutorials

What is X-Plain?X-Plain is a suite of interactive patient education

programs that use illustrations and animations to simplify concepts, narration to read the text, and questions to verify understanding

Our patient education software covers 30 medical specialties and 92 medical subspecialties.

The topics of our patient education software span the spectrum of the stages of healthcare. They cover prevention, diagnostic testing, disease management, pre-op and informed consent, surgical screening and preparation, infection control, post-op, home care, and rehabilitation and physical therapy.

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What is X-Plain?X-Plain is peer-reviewed and is available in the following

formats: Interactive Multi-media Tutorial:

highly interactive multimedia program that displays information, asks questions, and gives feedback at the patient’s pace.

Video Presentation:self-running presentation that uses text, illustrations, animations, video, and narration to provide health information.

Illustrated Handout:peer-reviewed text with illustrations to display and print health information and instructions.

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Interactive Multi-media Tutorial An X-Plain tutorial is a highly interactive multimedia presentation that simplifies

information based on theories of learning and behavior modification;

uses graphics, animations and audio to engage the patient; andasks questions and gives feedback to verify understanding.

There are more than 800 X-Plain tutorials

X-Plain tutorials are available through the Internet and through standalone computers that are not connected to the Internet.

All X-Plain tutorials are also designed to be operated from a touchscreen system, which makes it possible for patients with no computer experience to touch the screen and use the program. X-Plain tutorials can also be operated using a keyboard, mouse, or the remote control of an interactive TV.

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Interactive Multi-media Tutorial

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Video PresentationX-Plain software can be delivered as self-running

presentations without requiring end-user input.Our clients call this self-running multimedia format “X-

Plain Video Presentation”. We call it “webcast” when it is run from the Internet or “DVD” when it is run from a DVD player or a standalone computer.

X-Plain video presentations can be run from websites, DVDs, cell phones, or CCTVs.

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Video Presentation

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Illustrated HandoutsX-Plain illustrated handouts are PDF files that include

peer-reviewed text and colored illustrations. X-Plain illustrated PDF files can be displayed and printed

from websites, cell phones, or standalone computers not connected to the Internet.

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Illustrated HandoutsAbility to add logo’s and branding to handouts.

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X-Plain in HospitalsWe offer the following field-tested award winning products to

hospitals and healthcare systems:X-Plain for Informed Consent and Pre-Op

• Ensures patients are adequately informed about their scheduled procedures.

X-Plain for Hospital websites• Provides the most educational and engaging tutorials through

the hospitals website X-Plain for Hospital Bedside Computers

• Provides interactive multimedia tutorials on a computer made available to patients at their hospital bedside

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X-Plain in HospitalsWe offer the following field-tested award winning products to

hospitals and healthcare systems: X-Plain for Hospital CCTV

• Provides digitized video of X-Plain Video Presentations to deliver on the bedside TV through the hospital’s video server

X-Plain for Patient Portals• Provides health information for patients, who receive a username and

password from their healthcare provider, to review medical appointments, medical results, and personalized health information

X-Plain for Hospital Marketing• Provides highly engaging X-Plain tutorials on the hospital’s website

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X-Plain in HospitalsWe offer the following field-tested award winning products to

hospitals and healthcare systems: X-Plain for Community Health Resource Center Kiosk

provides X-Plain tutorials on touch screen systems located at the hospital’s community health resource center or patient library

X-Plain Emergency Care Kiosk• provides simplified multimedia information to patients and their parents/friends

as they wait at a hospital emergency center X-Plain for Hospitals – Enterprise Solutions

• provides department-specific health education solutions across the hospital based on a combination of our products, services, and those of our partners

For hospitals in integrated systems, we offer hospital products, particularly our pre-op, disease management, and infection control products.

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X-Plain for Physicians’ Offices & ClinicsWe offer the following products for physicians’ offices, clinics, and

ambulatory centers: X-Plain Patient Education and Documentation System

• X-Plain Patient Education and Documentation System informs patients using X-Plain tutorials, asks questions to verify comprehension, obtains patients’ signatures on informed consent documents, and documents it all .

X-Plain for Waiting Room Kiosks • X-Plain for Waiting Room Kiosks provides health information for patients and their families as they wait in the

reception area. X-Plain for Practice Websites

• X-Plain for Practice Websites offers our highly interactive multimedia tutorials and illustrated handouts through our clients’ websites.

X-Plain for Practice Marketing • X-Plain for Practice Marketing is an online health information system deployed on practices’ websites to help

increase patient satisfaction and generate referrals. For physician offices in integrated systems, we offer X-Plain Health Promotion

for Practice Websites, which offers engaging disease prevention programs, and screening tips.

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X-Plain for Insurance CompaniesX-Plain solutions for health plans help health insurers, integrated

health systems, and healthcare providers under IPA and other capitation systems to:

Manage chronic diseases Implement health promotion initiatives Facilitate shared-decision making Reduce medical errors Promote virus/infection prevention and control

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X-Plain for Insurance CompaniesWe offer the following products: X-Plain for Health Plan Websites

• provides the most educational and engaging tutorials through the health plan’s website. This solution increases member satisfaction and engages members and their caregivers in health care.

X-Plain for Health Plan Web Portals • is for health plans that want to offer their clients, employers, and members personalized

health promotion and disease management services using highly interactive multimedia patient education programs.

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X-Plain for Employee WellnessX-Plain solutions for employee wellness helps corporations

provide employees, retirees, and their families with the information necessary to make healthy choices and become active participants in their healthcare. This helps organizations reduce costs by:

Shifting strategy from treating illness to promoting health Decreasing absenteeism Preventing injuries and disability Increasing productivity

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X-Plain for Employee WellnessWe offer the following products: X-Plain for Employee Wellness and Disease Management

• X-Plain for Employee Wellness and Disease Management is for organizations that want to provide their employees and members with quality engaging health information through a link on their website. We provide the web service to your link that provides highly interactive multimedia health information and gives you the option of tracking and documenting usage .

X-Plain for Employee Health Web Portals • X-Plain for Employee Health Web Portals is for partners that offer their client employers health

promotion and case management services and want to integrate X-Plain's engaging software and documentation system to evaluate effectiveness and provide metrics to their clients.

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X-Plain in Other SettingsMany organizations have a stake in the health of their

communities. Institutions across the spectrum of health stakeholders choose X-Plain for its educational efficiency and accessibility.

For many of these institutions, a CD-ROM with an interactive X-Plain Tutorial or a DVD with an X-Plain Video Presentation is a sufficient solution for their workflow and budget. For others, the solution is one of our products with one or more of our 2400+ tutorials, videos, or handouts.

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X-Plain in Other SettingsSome of our clients that focus on helping patients and who are not in hospital

and physician office settings include:

Drug stores Health advocacy organizations Pharmaceutical Companies

In-store medical clinics Medical and health associations Medical device companies

Nursing homes Schools Equipment companies

Rehabilitation centers Employers Health software companies

Student health services Managed care organizations Train health care sales reps

Surgicenters Preferred provider organizations Train certified nursing assistants

Non-providers Traditional health insurance companies Community health centres

Long-term care facilities Veterans Administration

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X-Plain Customizable Interactive Multimedia TutorialsCustomizable Interactive Multimedia Tutorials We offer our expertise in instructional design, multimedia development

and behavior modification to help clients develop educational software for patient education, health promotion, and occupational safety.

We develop custom tutorials for medical devices, medications, clinical trials, and other topics. These are developed based on an hourly fee if the scope of the project is not clear, or based on a guaranteed cost-proposal if the requirements are provided by the client.

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X-Plain Customizable Interactive Multimedia Tutorials

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X-Plain Customizable Health handouts We develop custom brochures for special medical

devices, medications, clinical trials, and other topics. We excel in simplifying and organizing complex medical

content so it is accessible to patients and their families. We test the end-product with patients that are not

familiar with the subject matter before publishing it.

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X-Plain Customizable Health Pamphlets

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X-Plain Customizable Multi-Language

We publish standard patient education programs based on what is considered standard medical practices by physicians practicing in the US. If you need to modify the content of X-Plain to suit the needs of your communities or country, we translate and/or customize X-Plain to meet your needs.

Click to see sample localized X-Plain tutorials to Vietnamese & Cambodian.

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X-Plain Customizable Multi-Language

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X-Plain BenefitsFor Patients: Make informed decisions based on unbiased information Enhance understanding of medical conditions and treatment options Gain realistic expectations of recommended treatment procedures Become better prepared to manage conditions

For Hospitals: Standarized patient education information Improve medical outcomes through better comprehension & compliance Increase patient & caregiver satisfaction Save staff time by reducing the number of questions patients & families have Eliminate the cost of ordering and stocking patient education Materials

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X-Plain BenefitsFor Physicians’ offices and Clinics: Document patient comprehension of recommended treatments Increase patient satisfaction through quality of service and managed expectations Turn waiting room time into productive patient education time Provide credible health information

For Insurance Companies: Educate members to help them understand when to seek care Reduce unnecessary healthcare visits Improve healthcare outcomes through health promotion & disease management Differentiate your website & services with educational media Increase member satisfaction Offers members personalized health information based on their profiles & interests

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X-Plain BenefitsFor Employee Wellness: Reduce absenteeism & increase productivity Improve overall healthcare decisions Reduce cost of healthcare premiums Tutorials for:

Healthy living promotion Infectious disease prevention Self-care management Chronic disease management Occupational health & ergonomics Communicating with healthcare staff

System to analyze usage

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For more information about X-Plain….Please contact:

HEAT Inc.www.heatinc.ca15 Atlantic Ave

Toronto, OntarioM6K 3E7

Tel: 416-538-9898kdcruz@heatinc.ca

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