“wysiwyg” (what you see is what you get) presentation and application sharing environments

“WYSIWYG” (What You See Is What You Get)

Presentation and Application Sharing Environments

Team: WYSIWYG

Project Manager, Tiera Williams Facilitator / Wiki Lead, Mandy Brennan

Research Lead, Bob Peck

Operations Specialist / Lead, Yashinna Asper

Editor Lead, Eric Madou

Agenda

1. Team Introductions 1. Team Introductions

2. Presentation/Application Sharing Tools 2. Presentation/Application Sharing Tools

3. Use Cases 3. Use Cases

4. Q & A 4. Q & A

Category Description

Virtual Presentation Technology:• Defined : A Virtual meeting in which one or more people are leading a

discussion

Virtual Presentation Technology Use Case Examples:• Talking head (important/ unimportant)• Security (tight/ not tight)• Participants are (Same every time/ new every time)• Infrastructure (old/ new)• Leadership (is hands off/ feedback runs the meeting) & ETC.

Application Sharing Technology:• Defined : A data conferencing capability that lets two or more users interactively

work on the same application at the same time. The application is loaded and running in only one machine; however, keystrokes are transmitted from and screen changes are transmitted to the other participants. Application sharing provides the same capability as remote control software. (http://www.answers.com/topic/application-sharing-1?cat=technology)

Presentation & Application Sharing Environments

Thumbstacks.com!

Evaluation Process

Phase 1Phase 1 Phase 2Phase 2 Phase 3Phase 3

Evaluated /Considered 37 Technologies

Rated Technologies

Defined Use Case Scenarios

Finalized and Selected Top 5 Technologies

Finalized and Selected Top 5 Use Case Scenarios

Score Cards

Weighting is based on your use case affordances Choose criteria based on your requirements/affordances Weigh each criteria, per your affordances Copy this into your score card for each tool

Scoring Presentation Tools

Use Case Scenario # 2 Weighting ScoreWeighted average

scoreScreen Sharing 30%Reliability & Speed 20%Cross Platform Flexibility 0%Voice Transmission 20%Price/Contract 5%Chat Feature 5%Host/Participant Login 5%# of Participants supported 10%Security 5%

Total 100%

Score Card Samples

Select tool to evaluate Score the tool, based on the tool’s capabilities

1 is low/poor, 5 is high/excellent The weighted score is calculated The highest weighted average score is the most appropriate tool

SAMPLE SCORE CARD:

1. Presentation ToolSample

Weighting ScoreWeighted average

score

Screen Sharing 30% 4.00 1.20Reliability & Speed 15% 4.00 0.60Multiple Presenter Flexibility 5% 4.00 0.20Voice Transmission 20% 4.00 0.80Price/Contract 5% 3.00 0.15Chat Feature 5% 5.00 0.25Host/Participant Login 5% 4.00 0.20# of Participants supported 10% 2.00 0.20Security 5% 4.00 0.20

Total 100% 3.80

Use Case #1

Use Case ScenarioCompany profileThe Academy of Art University prepares aspiring artists and designers for professional careers by

delivering undergraduate and professional degree and certificate programs. The university's online programs are fully accredited by the Western Association of Schools and Colleges (WASC). With approximately 11,000 students from over 40 countries, about half of them taking one or more classes online, the university is the largest private school of art and design in the United States.

ChallengeThe school needs a solution to offer students and staff a way to create virtual environment that will enrich communication

between them. The solution needed to be cost-effective (to keep tuition and operating costs low), cross-platform compatible, easy for students and faculty to use, and scalable to meet the demands of students from around the globe.

Affordancesi.Cost efficientii.Need to support an average of 5000 users with ability to increase support as needed.iii.Cross- platform compatible without the need to download additional plug in iv.Ability to create group chat rooms for Team Projectsv.Video Conference with possible playback optionvi.Needs to support multiple operating systems, Windows, Mac, and Linuxvii.Needs to support multiple browsers Firefox, IE, and Safariviii.Easy to use screen sharingix.Whiteboard , chat , video and audio conferencex.Easy access and instant meeting access

Score CardsUse Case #1

1. Gotomeeting Corporate

Supplier criteriaWeighting Score

Weighted average

score

2. WebExSupplier criteria


score

Screen Sharing 15% 5.00 0.75 Screen Sharing 15% 5.00 0.75Reliability & Speed 5% 3.00 0.15 Reliability & Speed 5% 5.00 0.25Cross Platform Flexibility 15% 4.00 0.60 Cross Platform Flexibility 15% 3.00 0.45Video/ Playback 15% 2.00 0.30 Video/ Playback 15% 2.00 0.30Price/Contract 15% 5.00 0.75 Price/Contract 15% 3.00 0.45Chat Feature 5% 4.00 0.20 Chat Feature 5% 4.00 0.20Whiteboard 15% 4.00 0.60 Whiteboard 15% 2.00 0.30# of Participants supported 15% 2.00 0.30 # of Participants supported 15% 4.00 0.60Other 0% 0.00 Other 0% 0.00

Total 100% 3.65 Total 100% 3.30

4. AdobeSupplier criteria


score

Lotus Notes SametimeSupplier criteria


score

Screen Sharing 15% 5.00 0.75 Screen Sharing 15% 5.00 0.75Reliability & Speed 5% 4.00 0.20 Reliability & Speed 5% 5.00 0.25Cross Platform Flexibility 15% 5.00 0.75 Cross Platform Flexibility 15% 3.00 0.45Video/ Playback 15% 5.00 0.75 Video/ Playback 15% 1.00 0.15Price/Contract 15% 4.00 0.60 Price/Contract 15% 2.00 0.30Chat Feature 5% 5.00 0.25 Chat Feature 5% 4.00 0.20Whiteboard 15% 5.00 0.75 Whiteboard 15% 2.00 0.30# of Participants supported 15% 4.00 0.60 # of Participants supported 15% 5.00 0.75Other 0% 0.00 Other 0% 0.00

Total 100% 4.65 Total 100% 3.15

Solution for Use Case #1

Benefits

Benefits in CostSave on facilities cost related on classroomsAbility to offer classes world wide with no additional costYou can buy licenses as you need or pay a annual subscription

Technological BenefitsScreen Sharing is availableYou can synchronize the view of all participants and expand the viewing area for shared applications, documents, and whiteboards to fill the participants' screen. Record presentations for later viewingIntegrated with instant messaging systems

4. AdobeSupplier criteria

Weighting ScoreWeighted

average score

Screen Sharing 15% 5.00 0.75Reliability & Speed 5% 4.00 0.20Cross Platform Flexibility 15% 5.00 0.75Video/ Playback 15% 5.00 0.75Price/Contract 15% 4.00 0.60Chat Feature 5% 5.00 0.25Whiteboard 15% 5.00 0.75# of Participants supported 15% 4.00 0.60Other 0% 0.00

Total 100% 4.65

Benefits for End Users Screen Sharing is available100 % Mac compatibleUsers can send quick meeting invitation via instant messaging or emailDesign with Virtual Classroom in mind. Very easy to use and navigatesEasy to create virtual classroomsPlayback option for later viewing or for use as referenceReceived the PC Magazine Editor’s Choice Award in 2008

Use Case #2

Use Case ScenarioCompany profileAn International Printer with 3500 employees is implementing a new HR issue tracking software. They have 74

corporate offices and need to train 310 HR employees and managers how to use the software.

ChallengeThe cost of flights and accommodations for the HR staff to joined locations for training far exceeds the budget for the project, which

ended up costing 30% more to create than was originally planned. The training has been compiled into a PowerPoint presentation, as well as a web-based demo. How can they cut the cost incurred by travel to the "training sessions" in order to offset the extra cost of the software development?

In an effort to stay within budget, they are researching presentation tools where they can hold virtual training. They would like something that is easy-to-use, affordable, and flexible enough to handle slides, screen sharing, web-based demos of the new software, live audio from the presenter and possibly a chat feature for Q & A.

Affordances i.There needs to be a definite host with ability to control participant’s rightsii.Presenter is the focus at all times, maintains control of the presentation iii.Presenter must know who is attending the meetingiv.Presenter must be able to display various presentations, and applications (PPT & Internet Explorer)v.Presenter’s voice must transmit with high quality through the toolvi.Private and Public Chatting is preferred, for Q & A during the presentationvii.Must support up to 50 connections/participantsviii.Must allow for easy usage, preferably one click accessix.Must have secure, encrypted access x.Meeting id/login data (handed out by host/presenter) is preferred


1. GoToMeetingCriteria


score

2. WebEx Criteria


scoreScreen Sharing 30% 4.00 1.20 Screen Sharing 30% 5.00 1.50Reliability & Speed 15% 4.00 0.60 Reliability & Speed 15% 4.00 0.60Multiple Presenter Flexibility 5% 4.00 0.20 Multiple Presenter Flexibility 5% 5.00 0.25Voice Transmission 20% 4.00 0.80 Voice Transmission 20% 5.00 1.00Price/Contract 5% 3.00 0.15 Price/Contract 5% 3.00 0.15Chat Feature 5% 5.00 0.25 Chat Feature 5% 5.00 0.25Host/Participant Login 5% 4.00 0.20 Host/Participant Login 5% 4.00 0.20# of Participants supported 10% 2.00 0.20 # of Participants supported 10% 4.00 0.40Security 5% 4.00 0.20 Security 5% 4.00 0.20

Total 100% 3.80 Total 100% 4.55

3. Wimba Criteria Weighting ScoreWeighted average

score

4. DimDim Criteria


scoreScreen Sharing 30% 4.00 1.20 Screen Sharing 30% 5.00 1.50Reliability & Speed 15% 3.00 0.45 Reliability & Speed 15% 3.00 0.45Multiple Presenter Flexibility 5% 3.00 0.15 Multiple Presenter Flexibility 5% 3.00 0.15Voice Transmission 20% 1.00 0.20 Voice Transmission 20% 4.00 0.80Price/Contract 5% 4.00 0.20 Price/Contract 5% 5.00 0.25Chat Feature 5% 4.00 0.20 Chat Feature 5% 4.00 0.20Host/Participant Login 5% 4.00 0.20 Host/Participant Login 5% 2.00 0.10# of Participants supported 10% 2.00 0.20 # of Participants supported 10% 5.00 0.50Security 5% 4.00 0.20 Security 5% 2.00 0.10

Total 100% 3.00 Total 100% 4.05


Benefits

Benefits in CostCost is fair, levels based on usage

frequency of use number of attendees

Delivering training via web seminars saves time/cost of travel

Technological BenefitsSecure, encrypted accessControl of user/presenter rightsTremendous flexibility with applications, platforms and document typesInteractive/Real Time text chat, audio and document versioningControlled screen-sharing, limit application use by participants

Benefits for End Users Ease of Use, No software downloadEasily obtain access to the meetings and webinars, one click entry Easy access with meeting title and passwordAsk questions/chat liveReal time view and download of presentations and other documents

2. WebEx Criteria

Weighting ScoreWeighted average score

Screen Sharing 30% 5.00 1.50Reliability & Speed 15% 4.00 0.60Multiple Presenter Flexibility 5% 5.00 0.25Voice Transmission 20% 5.00 1.00Price/Contract 5% 3.00 0.15Chat Feature 5% 5.00 0.25Host/Participant Login 5% 4.00 0.20# of Participants supported 10% 4.00 0.40Security 5% 4.00 0.20

Total 100% 4.55

Use Case #3

Use Case ScenarioCompany profileA recruitment consulting firm is engaged in the recruitment and placement of new talents.

ChallengeThe firm needs videoconferencing to enhance their internal recruiting efforts. Videoconferencing is particularly

efficient for initial screening interviews. By converting these first-interviews into virtual interviews, the firm can limit travel investments to those candidates worthy of serious consideration. Additionally, they believe that if they do virtual meetings, they can attain more candidates.

Affordancesi.Audio Quality must be excellentii.Must allow for at least 2 – way video sharing; videoconferencingiii.Screen sharing capabilities are a must

i. the recruiter wants the candidate to have the option to do a power point presentation, or share a word document, or demonstrate their ability on the computer

iv.Tool must not require the recruiting firm to host anything internallyi. the tool should not affect their infrastructure

v.Needs to support multiple operating systems, Windows, Mac, and Linuxvi.Needs to support multiple browsers such as Firefox, IE, and Safarivii.Inviting participants should be easy, preferably one-click access

i. The recruiting firm wants to be able to easily meet with candidates quickly, and at short notice if necessary

viii.Logging in as host, and creating and starting a meeting should be easy


1. GoToMeeting Supplier Criteria

Weighting Score Weighted average

score 2. WebEx

Supplier Criteria Weighting Score

Weighted average

score

Screen Sharing 15% 4.00 0.60 Screen Sharing 15% 5.00 0.75 Reliability & Speed 5% 4.00 0.20 Reliability & Speed 5% 4.00 0.20 Cross Platform Flexibility 10% 5.00 0.50 Cross Platform Flexibility 10% 5.00 0.50 Voice/ Video Transmission 30% 2.00 0.60 Voice/ Video Transmission 30% 2.00 0.60 Price/Contract 5% 3.00 0.15 Price/Contract 5% 3.00 0.15 Chat Feature 10% 5.00 0.50 Chat Feature 10% 5.00 0.50 Host/Participant Login 15% 4.00 0.60 Host/Participant Login 15% 4.00 0.60 # of Participants supported 5% 4.00 0.20 # of Participants supported 5% 4.00 0.20 Thin Client 5% 5.00 0.25 Thin Client 5% 5.00 0.25

Total 100% 3.60 Total 100% 3.75

4. Adobe Connect Supplier Criteria


score

4. DimDim Supplier Criteria


score

Screen Sharing 15% 4.00 0.60 Screen Sharing 15% 4.00 0.60 Reliability & Speed 5% 3.00 0.15 Reliability & Speed 5% 3.00 0.15 Cross Platform Flexibility 10% 4.00 0.40 Cross Platform Flexibility 10% 3.00 0.30 Voice/ Video Transmission 30% 4.00 1.20 Voice/ Video Transmission 30% 2.00 0.60 Price/Contract 5% 4.00 0.20 Price/Contract 5% 5.00 0.25 Chat Feature 10% 5.00 0.50 Chat Feature 10% 5.00 0.50 Host/Participant Login 15% 4.00 0.60 Host/Participant Login 15% 4.00 0.60 # of Participants supported 5% 4.00 0.20 # of Participants supported 5% 4.00 0.20 Thin Client 5% 5.00 0.25 Thin Client 5% 5.00 0.25

Total 100% 4.10 Total 100% 3.45


Benefits

Benefits in CostSignificantly reduced travel costs

(to interview 1st round candidates)

Technological BenefitsAllows for multiple interviewersSpeedy, reliable access and connection

Benefits for End Users The recruiting firm to attain more candidates by holding virtual meetings Quick feedback/ speedier process in terms of interview outcome(s)

for the recruiting firm as well as for the candidateTime savings for both the recruiting firm and for the candidates

No long commutes or missed work for travel time to/from interview

1. GoToMeeting Supplier Criteria


score

Screen Sharing 15% 4.00 0.60 Reliability & Speed 5% 4.00 0.20 Cross Platform Flexibility 10% 5.00 0.50 Voice/ Video Transmission 30% 2.00 0.60 Price/Contract 5% 3.00 0.15 Chat Feature 10% 5.00 0.50 Host/Participant Login 15% 4.00 0.60 # of Participants supported 5% 4.00 0.20 Thin Client 5% 5.00 0.25

Total 100% 3.60

4. Adobe Connect Supplier Criteria


score

Screen Sharing 15% 4.00 0.60 Reliability & Speed 5% 3.00 0.15 Cross Platform Flexibility 10% 4.00 0.40 Voice/ Video Transmission 30% 4.00 1.20 Price/Contract 5% 4.00 0.20 Chat Feature 10% 5.00 0.50 Host/Participant Login 15% 4.00 0.60 # of Participants supported 5% 4.00 0.20 Thin Client 5% 5.00 0.25

Total 100% 4.10

Use Case #4

Use Case Scenario

Company profileA software developer internally demonstrates new customer solutions to management

for pre-approval.

ChallengeThe developer is seeking a web conferencing platform that is easy-to-use, affordable,

and flexible enough to handle application sharing, chat, and multiple browsers.

Affordances Affordable / Cost Efficient Logging in as host, and creating and starting a meeting should be easy Inviting participants should be easy, preferably one-click access Application and Desktop Sharing Cross- platform compatible Easy to use screen sharing Whiteboard and Chat conference


1.Gotomeeting Supplier criteria


score

2. WebExSupplier criteria


score

Application/Desktop Sharing 30% 5.00 1.50 Application/Desktop Sharing 30% 5.00 1.50Reliability & Speed 15% 4.00 0.60 Reliability & Speed 15% 4.00 0.60# of Participants supported 15% 4.00 0.60 # of Participants supported 15% 4.00 0.60Host/Paticipant Login 15% 5.00 0.75 Host/Paticipant Login 15% 2.00 0.30Price/Contract 10% 4.00 0.40 Price/Contract 10% 3.00 0.30Cross Platform Flexibility 5% 4.00 0.20 Cross Platform Flexibility 5% 3.00 0.15Chat Feature 5% 4.00 0.20 Chat Feature 5% 4.00 0.20Whiteboard 5% 4.00 0.20 Whiteboard 5% 2.00 0.10Other 0% 0.00 Other 0% 0.00

Total 100% 4.45 Total 100% 3.75

3. Adobe ConnectSupplier criteria


score

4. DimDim Supplier criteria


score

Application/Desktop Sharing 30% 5.00 1.50 Application/Desktop Sharing 30% 4.00 1.20Reliability & Speed 15% 4.00 0.60 Reliability & Speed 15% 3.00 0.45# of Participants supported 15% 4.00 0.60 # of Participants supported 15% 4.00 0.60Host/Paticipant Login 15% 2.00 0.30 Host/Paticipant Login 15% 4.00 0.60Price/Contract 10% 4.00 0.40 Price/Contract 10% 5.00 0.50Cross Platform Flexibility 5% 5.00 0.25 Cross Platform Flexibility 5% 3.00 0.15Chat Feature 5% 5.00 0.25 Chat Feature 5% 5.00 0.25Whiteboard 5% 4.00 0.20 Whiteboard 5% 4.00 0.20Other 0% 0.00 Other 0% 0.00

Total 100% 4.10 Total 100% 3.95


Benefits in CostCost efficient

Flat-fee subscription allows each user to host unlimited online meetings

Technological BenefitsEasily create on-the-fly or scheduled presentationsSecurity is built-in and no configuration is required by users or administratorsAllows performing live demos and collaborating on documents in real time (transfer presentation control)Interactive/Real Time text chatThe automatic setup takes seconds, and no configuration is required. GoToMeeting will download to your PC and enable you to host and join online meetings with a few clicks.

Benefits for End Users No pre-install of software prior to joining the meetingAsk questions/chat live

1.Gotomeeting Supplier criteria


score

Application/Desktop Sharing 30% 5.00 1.50Reliability & Speed 15% 4.00 0.60# of Participants supported 15% 4.00 0.60Host/Paticipant Login 15% 5.00 0.75Price/Contract 10% 4.00 0.40Cross Platform Flexibility 5% 4.00 0.20Chat Feature 5% 4.00 0.20Whiteboard 5% 4.00 0.20Other 0% 0.00

Total 100% 4.45

Use Case #5

Use Case ScenarioCompany profileGroup project of 6 students, with the addition of one professor.

ChallengeA class of students researching different virtual collaboration software need to make a preliminary

informal presentation to their professor. Multiple people will be speaking throughout the presentation. Control of voice needs to be shifted sporadically. These students have no budget. They live in all different parts of the United States so they need to present remotely. They have a power point that they're going to show. They need to connect at most 6 people, and they have to present for one hour.

Affordancesi. Technology needs to be freeii. Need to support 6 (or more) simultaneous connections iii. Voice and screen sharing are preferable (we will evaluate even if sound isn't available)iv. Should allow text chat for users without a telephone/ microphone v. Needs to support multiple operating systems, Windows, Mac, and Linuxvi. Needs to support multiple browsers Firefox, IE, and Safarivii. Inviting participants should be easyviii. Logging in as host, and creating and starting a meeting should be easy


1. Zoho MeetingSupplier Criteria


average score2. Brio Beta

Supplier CriteriaWeighting Score

Weighted average score

Screen Sharing 20% 5.00 1.00 Screen Sharing 20% 5.00 1.00Reliability & Speed 10% 3.00 0.30 Reliability & Speed 10% 3.00 0.30

Cross Platform Flexibility 5% 2.00 0.10 Cross Platform Flexibility 5% 2.00 0.10Voice Transmission 10% 1.00 0.10 Voice Transmission 10% 1.00 0.10Price/Contract 40% 5.00 2.00 Price/Contract 40% 5.00 2.00Chat Feature 5% 4.00 0.20 Chat Feature 5% 4.00 0.20Host/Participant Login 5% 5.00 0.25 Host/Participant Login 5% 2.00 0.10# of Participants supported 5% 5.00 0.25 # of Participants supported 5% 5.00 0.25Other 0% 0.00 Other 0% 0.00

Total 100% 4.20 Total 100% 4.05

3. Dim DimSupplier Criteria


average score4. Webhuddle Beta

Supplier CriteriaWeighting Score

Weighted average score

Screen Sharing 20% 3.00 0.60 Screen Sharing 20% 3.00 0.60Reliability & Speed 10% 3.00 0.30 Reliability & Speed 10% 3.00 0.30

Cross Platform Flexibility 5% 5.00 0.25 Cross Platform Flexibility 5% 2.00 0.10Voice Transmission 10% 5.00 0.50 Voice Transmission 10% 5.00 0.50Price/Contract 40% 5.00 2.00 Price/Contract 40% 5.00 2.00Chat Feature 5% 4.00 0.20 Chat Feature 5% 5.00 0.25Host/Participant Login 5% 5.00 0.25 Host/Participant Login 5% 3.00 0.15# of Participants supported 5% 5.00 0.25 # of Participants supported 5% 5.00 0.25Other 0% 0.00 Other 0% 0.00

Total 100% 4.35 Total 100% 4.15


Benefits

Benefits in CostFree

Technological BenefitsScreen Sharing is available (Participants can't take over)Works in all browsers & operating systems ( Mac Os X, Windows XP, Ubuntu Linux)Voice is supported (Multiple People can chat at once)Chat is available

Benefits for End Users Extremely easy to start a meeting Extremely easy to send invitations Up to 20 simultaneous users freeExtremely easy to join a meeting

3. Dim DimSupplier Criteria


average scoreScreen Sharing 20% 3.00 0.60Reliability & Speed 10% 3.00 0.30

Cross Platform Flexibility 5% 5.00 0.25Voice Transmission 10% 5.00 0.50Price/Contract 40% 5.00 2.00Chat Feature 5% 4.00 0.20Host/Participant Login 5% 5.00 0.25# of Participants supported 5% 5.00 0.25Other 0% 0.00

Total 100% 4.35

“wysiwyg” (what you see is what you get) presentation and application sharing environments

Documents

use case affordances

use case scenarios

application sharing

weighted score

use case scenario company

score card samples

eric madou slide

score cards weighting