www.oit.state.pa.us nga e-gov’t task force nga e-gov’t task force changing the face of...
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NGA e-Gov’t Task NGA e-Gov’t Task ForceForceChanging the Face of Government:Collective Vision
for More Effective Service
Charles F. GerhardsChief Information OfficerCommonwealth of Pennsylvania
June 6, 2001
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STATE AGENCIES
FRICTION
FREE
GOV’T
SINGLE
FACE OF
GOV’T
PA ELECTRONIC GOVERNMEN
T
Gov. Ridge’s VisionGov. Ridge’s Vision
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www.oit.state.pawww.oit.state.pa.us.us
• Single face of governmentUnifying state government servicesSeamless transition from state to local
services
Gov. Ridge’s VisionGov. Ridge’s Vision
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Gov. Ridge’s VisionGov. Ridge’s Vision• Friction-free government
Citizen-centric vs. government-centric service delivery
Streamlining business processes
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Implementing the Implementing the VisionVision• The importance
of leadership & empowerment
PA Gov. Tom Ridge
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Implementing the Implementing the VisionVision
• PA PowerPortOrganized by
function notagency
Unifying technology
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PA Public Website Activity
0
500
1,000
1,500
2,000
Jun-98 Dec-98 Jun-99 Dec-99 Jun-00 Dec-00
2.5billionhits
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Implementing the Implementing the VisionVision• PA-DSF technology
Standards basedWeb generatorComponent
sharingState/local pilots
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Seizing Seizing OpportunitiesOpportunities
• PA Open for Business(EconomicDevelopment)
• Multi-agency
• Expand to local governments
www.PAOpen4Business.state.pa.us
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Seizing Seizing OpportunitiesOpportunities
PA Open for Business – 20,000 Registered Users
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Seizing Seizing OpportunitiesOpportunities
• The Justice Network (JNET)(Crime Fighting)
• Multi-agency
• Local & federalgovernmentparticipation
www.pajnet.state.pa.us
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Seizing Seizing OpportunitiesOpportunities
• JNET Success StoriesUsed by PSP to apprehend
a rape suspectFBI uses JNET photos to identify robbers,
kidnappers, and murders JNET aids in re-incarceration of escapee JNET protects innocent man from arrestPA Board of Pardons notified of arrest of
pardon applicant via JNET
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Raising the BarRaising the Bar• More can be done among states
Sharing expertiseand experiences
Adopting standardsSharing
e-government applications
NASCIO is leading these efforts
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Raising the BarRaising the Bar• More can be done at federal level
Coordination with statesBuild once use 50 times
approachProvide flexibility in
federal funding
A federal CIO is needed
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FEDERALServices
LOCALServices
STATEServices
The Ultimate VisionThe Ultimate Vision