wpdi fall 2012 class schedule

CLC CLASSES

Workforce and Professional Development InstituteWPDIProfessional training, consulting and cutting-edge courses for businesses, professionals and the community

College of Lake County

Inside this Issue:

Healthcare Continuing Ed page 1

Green Practices page 10

Intro to the iPadpage 12

Small Businesspage 24

WORLD OF OPPORTUNITY

2012 Fallwpdi.clcillinois.edu

Save this schedule through December 2012

WPDI pages 1-4 5-8 copy edit:Layout 1 7/27/12 7:40 AM

WHAT’S NEW FOR FALL?

Healthcare Continuing Education CoursesCourses and workshops for nurses, massagetherapists and other healthcare professionals.

Green PracticesLEED courses in an easy to use and convenientonline format.

Online Courses and CertificatesGet skills for the 21st Century. Demonstrateyour knowledge, boost your productivity alongwith your organization’s bottom line.

Private Investigation TrainingStart a new career as a private investigator.

Travel and TourismThis professional certificate program is designed to prepare you for a variety of jobs in the travel and tourism industry.

Water Treatment CoursesWaterworks professionals can prepare for certification exams through these courses.

Small Business OwnersFree counseling services and low-cost workshops specifically designed for the small business owner.

The Workforce and Professional Development Institute provides training, consulting,and cutting-edge courses for professionals, businesses, and the community.

wpdi.clcillinois.edu(847) 543-2615


Dear Business Professional:

Are you still using the phrase, “in this economy”? The use of the words ”this economy” implies it is temporary, fleeting or somehow an aberration or an anomaly. This economy is THE economy.

Despite what you hear in the media, many elements of the economy have rebounded. Other components such as retailor housing are improving but will never see the levels of sales

and profits experienced before 2008. This is the new normal, this is the reality. Are youprepared to be successful?

The Department of Labor reports monthly on the job market. On a quarterly basis they provide key indicators as to the industries where job growth is anticipatedand documented. Do you know the growth industries? Are you prepared to meet their requirements?

At the Workforce and Professional Development Institute, it is our job to offer programming to equip the local workforce for the future. Consider our new programming for the fall:

• Healthcare Continuing Education• Green Building Technology• Social Media and E-marketing

Our programming provides skill development for the growth industries that includehealthcare, manufacturing, information technology and teaching.

We can prepare you to thrive and not just survive in the economy you must have a skill that can be measured, confirmed, augmented and documented. Consider makingthe investment in your future and register today for one of our many courses and certificate programs.Time is of the essence and you know how it can fly.

Act now,

Roneida MartinExecutive DirectorWorkforce and Professional Development Institute

Center for Personal Enrichment | Client SolutionsContinuing Professional DevelopmentIL Procurement Technical Assistance CenterIL Small Business Development Center | Judicial Services

FALL 2012

Would you like to receive either the WPDI or the CPE schedule by mail?

Call (847) 543-2022 to join our mailing list.

Professional Development Courses

Business & Leadership Development........14Computer Skills ......................................12eMarketing ............................................16Event Planning ........................................19Graphic Design & Multimedia Software ..13Green Practices........................................10Hospitality ..............................................18Industry & Safety ......................................9Law Enforcement & Public Safety ..............8Online Courses ......................................23Personal Success Program........................22Project Management Training..................17Real Estate ..............................................11Social Media ............................................15Teacher Education ..................................20Travel & Tourism......................................19Truck Driver Training..................................9Water Treatment......................................10

Healthcare & NursingCertified Nursing Assistant (CNA) ............6CPR, AED and Emergency

Training Programs ..................................6Massage Therapy CE..................................1Nursing Continuing Education ..................2Pharmacy Technician Program ................7Veterinary Assistant....................................1

Small Business Courses/WorkshopsAccounting & Finance ............................28Business Growth & Development ........26International Trade ..................................30Legal Aspects of Business Ownership ......28Marketing & Sales ..................................29Start-Up & Business Planning ..................25

ServicesClient Solutions ........................................CContinuing Professional Development ......BIllinois Procurement Technical

Assistance Center ..........Inside Back CoverIllinois Small Business

Development Center ............................24 Judicial Services ........................................D

Registration Information ..................32

The College of Lake County is an Equal Opportunity/Affirmative Action Institution in all aspects of education and employment. The information contained within is accurateas of August 2012, but is subject to change.

FALL 2012 INDEX

CLC Board of Trustees: Richard A. Anderson, ChairmanJeanne T. GoshgarianWilliam M. Griffin, Ed.D., Vice ChairmanAmanda D. Howland, SecretaryJohn W. LumberBarbara D. OilschlagerLynda C. PaulTheresa Westberg, Student Trustee

Like us on Facebook and follow us on Twitter!

CLC President: Girard W. Weber. Ph.D.

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4

CLC CLASSES

Workforce and Professional Development InstituteWPDI

Professional training, consulting and cutting-edge courses for businesses, professionals and the community

College of Lake County

Inside this Issue:

Healthcare Continuing Education Courses page 1

Green Practices page 10

Online Courses and Certificatespage 23

Workshops for Small Businessespage 24

2012 Fallwpdi.clcillinois.eduSave this schedule through December 2012

CLC CLASSESPersonal Enrichment Classes

Noncredit Classes for All Ages

Adultspage 1

YouthGrades 1 – 12

page 16

50+Discovery!

Courses, Trips and Tours

page 22

2012 Fall Save this schedule through December 2012

LIFE-LONG LEARNING Introduction to the iPad page 3Classic Asian Cooking page 4Astronomy Classes for Grades 5-12 page 18LEGO® for Grades 1-3 page 20Discovery! Chicago Architecture page 23Politics in Perspective page 30

College of Lake Countywww.clcillinois.edu/noncredit


Take charge of your own professional development by enrollingin courses designed to help develop your career skills. With our training programs provided by industry experts, you canenhance current workforce competencies or learn new ones.You can also take courses to prepare for licensure, license renewal, or certification requirements. Courses are available“live” in classrooms at various days and times at one of CLC’sthree campuses or online 24 hours a day, seven days a week.

With the continually changing work environment, preparingyourself with new abilities or an alternative career is a smartstrategy. Continuing Professional Development wants to beyour training partner as you prepare for the future.

Continuing Professional Development

GROWING YOUR FUTURE – ONE SKILL AT A TIME

MAXIMIZING PERFORMANCE: Developing a Committed Healthcare Organization

The healthcare workplace has become more behaviorally, educationally, and culturally diverse. It requires trained leaders who possess strong communication skills who can address the concerns, challenges, and issues found in this unique environment. This workshop, led by Ed Hendricks, renowned leadership expert, will provide an overview of what it takes to be an effective, versatile leader. You will have the tools to put your new skills into practice as soon as you return to work!

Join us for breakfast, gain leadership knowledge.This CNE activity is eligible for 1 contact hour for nurses and 1 CE for social workers.

Friday, October 5, 7:30-9:30 a.m.

University Center | Grayslake Campus

Cost: $29 (includes breakfast and 1 CNE (nurses) 1 CEU (social workers)

Visit www.clcevents.eventbrite.com to register. Call (847) 543-2615 for more information.

Space is limited. Registration deadline – September 28

Visit: wpdi.clcillinois.edu/professional

Call: (847) 543-2615

Email:[email protected]

BREAKFAST WORKSHOP


NEW! VETERINARY ASSISTANTWith pet ownership on the rise, the need for skilledVeterinary Assistants is in great demand. Workingwith Veterinarians and Veterinary Technicians,Veterinary Assistants help to provide medical care aswell as facilitate positive customer relationships.According to the Bureau of Labor Statistics, employ-ment is expected to increase up 35% between theyears of 2006 and 2016. Potential employers includeveterinarian clinics, animal hospitals, governmentalanimal control facilities, and pet adoption facilities.

VETERINARY ASSISTANT TRAINING Take your love of animals and turn it into a career.Learn to assist veterinarians and veterinary techni-cians as you provide medical care to sick and injuredanimals. This course includes 120 hours of study, 30 ofwhich are in a clinical externship setting. Learn how tohelp in the office as well as with examinations, hospi-tal procedures, surgical preparation, laboratory tests,and customer relations. The program is provided byMK Education and is taught by veterinary profession-als that bring real life experience to the classroom.

Please note that the clinical externship will most like-ly take place during normal business hours and suc-cessful completion of the externship is required tograduate. Externship dates will be given in the firstmonth of class to ensure ample time to informemployers of your training, if needed, as time off fromwork may be required depending on your schedule.

Course Prerequisites and Special NotesA high school diploma or GED is required. Studentsmust be able to write and speak in English and haveno prior criminal convictions.

Students will be required to meet all health require-ments including immunizations and drug testingprior to placement in the clinical portion of the course.Additionally, passing a criminal background check forwork in the clinical externship is required. The fees forthese services are NOT included in the course fee.Details will be provided at the information session.

In addition, because of the inherent requirements ofthe profession, students must have the following min-imum abilities sufficient for safe and successful prac-tice of veterinary duties: psychomotor skills (eye-hand coordination and finger dexterity) and visualacuity (normal or corrected).

4728 PVET 1-001 Grayslake CampusTuesdays and Thursdays 25 SessionsSeptember 11 to January 17No Class on Thursday, November 226:00-9:45 p.m.$2199 T332 MK Education

Massage TherapyContinuing Education

The College of Lake County is now approvedby the National Certification Board forTherapeutic Massage and Bodywork(NCBTMB) as an approved continuing education provider. Courses are intended forlicensed massage therapists, certified body-worker or esthetician. Provider #451802-11

Are you a CLC Massage Therapy Alumnior current student?Call us for pricing optionsat (847) 543-2615.

For instructor bios, visitwpdi.clcillinois.edu/professional/massage.asp

Note: Continuing Education Vocational Creditsdo not apply to any degree or certificate program offered at the college in the academicdivisions. Vocational credits will not be addedto a student’s academic credit hours or includ-ed in the GPA. Students receive a grade of P(Pass) or N (No Pass). Call the department at(847) 543-2615 for additional information.

NEW! BUSINESS SAVVYFOR MASSAGE THERAPISTSAre you ready to start your own massage business orenhance your current practice? This workshop isdesigned to meet the needs of massage therapists juststarting out and seasoned professionals looking tosharpen their business skills and increase their mar-ket share. You will explore various aspects of planningthe success of your practice from finding your niche,to setting short and long term goals, and exploringwhat it means to be an independent subcontractor.Learn the basic financial concepts necessary to suc-cessfully run your massage practice that includesbudgeting, setting your rates, marketing, and negoti-ating office rental space. Eligible for 6 CEs to licensedmassage therapists

4444 PALH 80-001 Southlake CampusFriday, September 28 1 Session9:00 a.m.-4:00 p.m.$169 R228 J. McCue

Veterinary AssistantMassage Therapy

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION. 1

Career & Workforce—Professional Development

Healthcare Are you a nurse, massage therapist, or social worker who is currently working and needs CEs forlicensure? Or are you a healthcare professional who has been out of the healthcare profession for atime and need to update your skill sets to obtain employment? Are you interested in entering thehealthcare field to become a veterinary assistant or pharmacy technician and obtain employment?Whether you need to maintain, obtain or enter the healthcare profession the courses listed underHealthcare will help you achieve your career goals. For more information, call (847) 543-2615.

Attend a FREE information session onAugust 16, 2012 at 6 p.m. at the Grayslakecampus in room T332. To register, visit

www.clcevents.eventbrite.com.

NEW! EXPLORING THE FIVE ELEMENTS (1.0-0) 1 HOURIn this workshop you will explore the Five Elementsindividually and learn Bodywork Techniques toaddress their possible imbalances. Elements will giveyou an understanding of the qualities of energy move-ment on a mental, emotional, and physiological levelof expression. This understanding and its eventualapplication lends a deep wisdom as to the cause andeffect of physiological dysfunction. Eligible for 14 CEsto licensed massage therapists

4663 VALH 85-001 Southlake CampusSaturdays, October 13 & 20 2 Sessions8:00 a.m.-3:30 p.m.$299 R228 D. Fazio

NEW! INTRODUCTION TO AROMATHERAPYBreathe deep, relax and enjoy aromatic scents as youare introduced the use of Aromatherapy in your mas-sage practice. You will learn the history and use of aro-matherapy, understand different grades of essentialoils: cosmetic, food, and therapeutic, as well as prac-tice the safe application of essential oils both topicaland environmental. Discover the ten most commonand effective essentials oils and oil blends used toenhance a massage therapy session. This 8-hour inter-active workshop includes hands-on table time to prac-tice new skills. Dress comfortably and bring a sheet fortable time. The course fee includes supplies. Eligiblefor 7 CEs to licensed massage therapists

Watch for Advanced Aromatherapy Techniques inthe spring 2013 semester that will cover Vita Flexand Raindrop techniques.

4843 PALH 83-001 Southlake CampusFriday, October 26 1 Session9:00 a.m. – 5:00 p.m.$249 R228 S. Canga-Arguelles

NEW! PERFORMANCE MASSAGE FOR THEENDURANCE ATHLETE (1.0-0) 1.0 HOURIf you work with clients who actively train for athleticimprovement or competition or would like to expandyour practice to serve that population, this two-dayworkshop is for you. You will learn how to supportyour clients from start line to finish! We will explore,in detail, how to best work with those who swim, bike,run, are Triathletes or Ironmen, or pursue otherendurance sports. Topics will include: what makes theendurance athlete unique, techniques for effectivemassage sessions and how to expand your practice toattract endurance athletes.

This class will be taught at the CLC massage therapyclinic at the Southlake Campus. Massage tables will beprovided by the college. Class will make use of hydro-collator. Students must bring their own sheets (fittedand flat), chest drape, face cradle cover and massage oilor lotion. Students should wear comfortable and pro-fessional clothing suitable for giving massage to clients.Eligible for 14 CEs to licensed massage therapists.

4661 VALH 85-003 Southlake CampusFridays, November 2 & 9 2 Sessions8:00 a.m.-4:00 p.m.$350 R228 E. Winick

NEW! MEDITATION AND YOGATECHNIQUES FOR MASSAGE THERAPISTSTake a journey into the deep healing dimensions ofmindful practice as you explore a variety of medita-tion and yoga techniques to enhance your massagepractice. Learn some basic yoga poses that willincrease your strength and flexibility as you movearound the table. Learn for yourself…teach andempower your clients. Meditation helps create calm-ness, even long after the meditation session is done.Massage therapists who meditate are finding the

effects of this self-care practice often follow them intotheir massage session rooms. This session will betaught in a mat room at the Grayslake Campus. Wearcomfortable clothing and bring a blanket and a towel.Eligible for 6 CEs for licensed massage therapists

4842 PALH 82-001 Grayslake CampusSaturday, November 3 1 Session9:00 a.m. -3:00 p.m.$149 T335 S. Fullington

NEW! INTRODUCTION TO CRANIALSACRAL MASSAGE (1.0-0) 1 HOURIn this Saturday workshop, Dr. Fazio instructs in thetechniques involved in this gentle, hands on manipu-lation of the soft tissue and bones of the cranium,spine and pelvis. This technique targets the mem-branes and cerebrospinal fluid that surrounds andcushions the brain and spinal cord. This system is thePrimary mechanism for nerve impulses (motor andsensory) from the Central Nervous System to the var-ious organ systems of the body and feedback return-ing to the brain. The result of this kind of work haspositive implications for the whole body and are nor-mally experienced as a very deep state of relaxationand improved function. You will learn to Palpaterhythms at the various listening stations in the body,identify the movements of the body induced by thecranial rhythm, identify tissue release, induce andtrack a ‘stillpoint’ in the cranial rhythm. Eligible for 14CEs for licensed massage therapists

4664 VALH 85-002 Southlake CampusSaturdays, November 10 & 17 2 Sessions8:00 a.m.-3:30 p.m.$299 R228 D. Fazio

Nursing ContinuingEducation

The College of Lake County is an approvedprovider of Continuing Nursing Education(CNE) by the Illinois Nurses Association, as anaccredited provider by the American NursesCredentialing Center’s Commission onAccreditation.

Note: Continuing Education Vocational Creditsdo not apply to any degree or certificate program offered at the college in the academicdivisions. Vocational credits will not be addedto a student’s academic credit hours or includ-ed in the GPA. Students receive a grade of P(Pass) or N (No Pass). Call the department at(847) 543-2615 for additional information.

Massage Therapy

2 QUESTIONS? CALL (847) 543-2615


REIKI I FOR HEALTHCARE PROFESSIONALSReiki is an energy-based complementary healingpractice. Reiki is helpful in promoting relaxation,managing stress and enhancing ones overall sense ofwell-being. This non-invasive modality holisticallymoves the body’s energies toward physical, emotional,mental, and spiritual balance. Healthcare profession-als can easily integrate Reiki into both their personaland professional lives. In this class, you will learn howto offer Reiki to yourself and to others. A teachingmanual may be purchased from instructor at the firstclass. This CNE activity is eligible for 6.5 contacthours. Note: This continuing nursing education activ-ity was approved by the American Holistic NursesAssociation, and accredited approver by the AmericanNurses Credentialing Center’s COA.

4443 PALH 72-001 Southlake CampusWednesdays, October 3-17 3 Sessions6:00-9:00 p.m.$115 V340 Reiki Share Project

12 LEAD ECG INTERPRETATIONYou will get an overview of the physiology of the gen-eration of the 12-Lead ECG pattern. Course contentcovers electrographic criteria for hypertrophy andconduction defects, ventricular ectopy, myocardialinfarction, pre-excitation syndromes, and drug andelectrolyte effects. You will use supervised small groupcase study analysis with actual tracings and care plandevelopment incorporated. This CNE activity is beingoffered for 7 contact hours

4622 PALH 20-001 Grayslake CampusTuesdays, November 6 & 13 2 Sessions6:00-10:00 p.m.$149 T334 L. Baker

IV THERAPY BASICS Designed for the nurse who needs a review or intro-duction to IV therapy, this course covers venipuncturetechniques along with the care, maintenance, compli-cations, and treatments of peripheral IV catheters,midline and PICC lines, short term percutaneouslyinserted lines, tunneled catheters, and implantedports. Students are required to demonstrate these pro-cedures. Class size is limited. This CNE activity isbeing offered for 12.5 contact hours.

4441 PALH 21-001 Grayslake CampusTuesdays, September 25 5 Sessionsto October 30

6:00-9:00 p.m.$199 Nursing Lab P. Williams

These offerings are new for Fall 2012 and aredesigned for RNs, Social Workers and otherhealthcare professionals desiring to enhancetheir skills.

NEW! SPANISH FOR MEDICALPROFESSIONALSAre you frustrated by the communication gap that canoccur between you and your Spanish-speakingpatients? If you answered yes, this Spanish class -designed specifically for healthcare professionals -will help you bridge that gap. You will practice thebasic, practical language skills needed to effectivelycommunicate with your Spanish-speaking patientsand their families. You will learn the basics of the lan-guage, gain an understanding of the culture and knowhow to ask the questions crucial to quality healthcare.Whether you speak some Spanish and need a refresh-er, or speak no Spanish, you will complete the coursewith the skills you will need to effectively communi-cate with your Spanish-speaking patients. Note: Thiscourse is online and instructor led and cannot beaccessed through Blackboard. Contact our office foraccess information at (847) 543-2615 or email [email protected].

4424 PALH 4-800 ONLINEMonday, October 1 to Friday, October 26$145 ONLINE UGot Class

NEW! WELLNESS COACHINGFOR HEALTHCARE PROFESSIONALSWhen principles of Health and Wellness coaching areincorporated into the medical model they have shownto improve the quality of life for patients. You will gainan understanding of the Wellness Model and how itdiffers from the Medical Model. If you are a healthprofessional, nurse or social worker you will gain newopportunities to improve the quality of care as well asstrengthen daily interaction with patients. This CNEactivity is eligible for 2.5 contact hours for nurses and3.0 CEUs for social workers.

4665 PWEL 1-001 Grayslake CampusThursday, November 1 1 Session6:30-9:30 p.m.$59 T334 M. Hirsch

NEW! DEMENTIA CAREAs the rates of patients with dementia increases, hospi-tals, assisted living and nursing home staff are morecommonly working with these patients and theirunique needs. You will gain the insight and skills toeffectively work with dementia patients during hospi-talization and rehabilitation. This course contains“must-have” information for floor nurses, dischargenurses and mental health professionals. This CNEactivity is eligible for 2.5 contact hours for nurses and3.0 CEUs for social workers.

4666 PWEL 2-001 Grayslake CampusWednesday, October 24 1 Session6:30-9:30 p.m.$59 T334 M. Hirsch

Nursing


Maximizing PerformanceDeveloping A Committed Healthcare Organization

The healthcare workplace has become more behaviorally, educationally and culturallydiverse, and it requires trained leaders who possess strong communication skills

who can address the concerns, challenges and issues found in this unique environment.This workshop, led by Ed Hendricks, renowned leadership expert, will provide an overviewof what it takes to be an effective, versatile leader. You will have the tools to put your new

skills into practice as soon as you return to work!

Join us for breakfast and gain leadership knowledge. Friday, October 5 / 7:30-9:30 a.m.

University Center of Lake County / Grayslake CampusCost: $29

Visit www.clcevents.eventbrite.com to register.

Call (847) 543-2615 for more information.


This CNE activity is being offered for 1 contact hour for nurses and 1 CEU for social workers.

Attention Nurses!

The Continuing Professional Development’sLeadership and Performance ManagementSeries is eligible for Nurse Contact hours.

The program consists of five programs that utilize a “building-block” techniqueapproach. When completed, you will beequipped with the most comprehensive andapplicable management skills available. The first course in the series, Managing yourInterpersonal Style for Greater Success,focuses on your interpersonal style and howyour behavior impacts others. The secondcourse in the series, Versatile Leadership,will help you learn how to effectively diag-nose and manage the abilities, motivationsand performance of employees, co-workers,and yourself. Subsequent courses in the program, offered in future semesters,include: Performance Management, Team Development, and three individualleadership coaching sessions. See page 17 for details.

CURRENT NURSE PRACTICEUPDATE (7.0-0) 7 HOURSThe Refresher course is a 14 week course to update thenurse on concepts relevant to nursing across the lifecycle to form the focus for theory, clinic, and the simu-lated nursing labs. The course is designed for Illinoisnurses who have not actively practiced nursing inrecent years, have an active nursing license and wish toreturn to clinical practice. This process assists thenurse in reestablishing confidence and competence.Weekly didactic sessions on Monday evenings includeAssessment, Pharmacology, End of Life Care Options,Respiratory, Cardiac, and Renal Systems, Diabetes,Ethics, Orthopedics, Wound Care, Neurological System,Psychiatric update and Gastrointestinal System. NoClass November 24. Space is limited, enroll early! ThisCNE activity is being offered for 56 contact hours.Prerequisites: Active Illinois RN Licenses, valid AHABLS Healthcare Provider Card or equivalent and meetall current clinical health requirements prior toattending the first day of clinical. Students who havenot completed all health requirements will not beallowed to begin clinical. A list of current healthrequirements will be provided upon request or by con-

tacting the Health Center at (847) 543-2064. A copy ofyour RN license and CPR card must be provided on the 1st day of class. For a more detailed list visitwpdi.clcillinois.edu/pdf/RNRefresher.pdf

4409 VALH 20-001 Grayslake CampusSaturdays, September 8-22 3 Sessions8:00 a.m.-3:30 p.m. Room D228

Mondays, September 10 14 Sessionsto December 3

5:30-9:00 p.m. Room T334

Saturdays, September 29 10 Sessionsto December 1

7:00 a.m.-3:30 p.m. Clinical Site

$1,999 R. Kramer/T. Rafael

Steps to take for current nursing practice update(RN refresher)Sign up to attend the RN RefresherInformation session on August 27 at 6:00 PM in Room T334.

To register for the info session, visitwww.clcevents.eventbrite.com

1. Hold a current, active nursing license in the State of Illinois

2. Meet the Health Requirements to attend class. RN Refresher Information Sheet: wpdi.clcillinois.edu/pdf/RNRefresher.pdf

3. New Students must complete a CLC Application for Admission (Apply Online at www.clcillinois.edu/noncredit/register/index.asp)

4. Call the department with questions at (847) 543-2615

UPDATES FOR NURSES

These workshops are designed to providenursing professionals with the opportunityto enhance their professional knowledge and skills in a specific area of interest.

ASSESSMENT REVIEWThis is a review of physical assessment skills andincludes taking the patient’s health history, techniquesof inspection, palpation, percussion, and auscultation,the components of the nursing process and diagnosis.This session is held in the CLC Nursing Skills Lab. ThisCNE Activity is being offered for 5.8 contact hours

4410 PALH 1-001 Grayslake CampusSaturday, September 8 1 Session8:00 a.m.-3:30 p.m.$75 Clinical / Lab R. Kramer

ASSESSMENT CLINICAL SKILLSYou will practice and perform the various nursingprocedures to demonstrate skill at a level consideredsafe, competent, ethical and legal to prepare for theclinical portion of the RN Refresher course. The ses-sion is held in the CLC Nursing Skills Lab. This CNEactivity is being offered for 11.6 contact hours

4411 PALH 1-002 Grayslake CampusSaturdays, September 15 & 22 2 Sessions8:00 a.m.-3:30 p.m.$149 D228 R. Kramer

PHARMACOLOGY REVIEWThis review will cover the definition of the four basicterms (drug, pharmacology, clinical pharmacology,and therapeutics) for the study of pharmacology aswell as identify the therapeutic objective of drug ther-apy and the factors that determine how an individualwill respond to a specific drug and dosage. You willrecognize medications, abbreviations and discuss sit-uations that contribute to medical errors and assesslegal responsibilities of the nurse. This CNE activity isbeing offered for 3 contact hours.

4412 PALH 1-003 Grayslake CampusMonday, September 17 1 Session5:30-9:00 p.m.$59 T334 R. Kramer

CARDIAC REVIEWReview cardiac physiology in relation to cardiacanatomy and the conduction system of the heart. Youwill discuss the clinical indications, patient prepara-tion, and other related nursing implications for com-mon tests and procedures used to assess cardiovascu-lar function and diagnose cardiovascular diseases.This CNE activity is being offered for 3 contact hours.

4413 PALH 1-004 Grayslake CampusMonday, September 24 1 Session5:30-9:00 p.m.$59 T334 R. Kramer

Nursing



Nursing


RESPIRATORY SYSTEMReview the structures and functions of the upper andlower respiratory tracts. Assess parameters appropri-ate for determining the characteristics and severity ofthe major symptoms of respiratory dysfunction andidentify the nursing implications of the various proce-dures and the medications used in various respiratorydisorders for management. This CNE activity is beingoffered for 3 contact hours.

4414 PALH 1-005 Grayslake CampusMonday, October 1 1 Session5:30-9:00 p.m.$59 T334 L. Baker

DIABETES REVIEWReview current methods of monitoring diabetes andthe associated Nursing Implications, and identifycurrent diabetic medication guidelines and precau-tions. You will discuss the role of the nurse in theassessment and care of the diabetic patient in theacute care setting. This CNE activity is being offeredfor 3 contact hours.

4415 PALH 1-006 Grayslake CampusMonday, October 8 1 Session5:30-9:00 p.m.$59 T334 R. Finegan

PSYCHIATRIC UPDATEReview current trends and psycho-social concepts inpsychiatric care and major psychiatric problems/diag-noses including treatment measures and nursing care.You will discuss “special populations” including sub-stance abuse, eating disorders and personality disor-ders including treatment measures and nursing care.This CNE activity is being offered for 3 contact hours.

4416 PALH 1-007 Grayslake CampusMonday, October 15 1 Session5:30-9:00 p.m.$59 T334 D. Mathews

RENAL SYSTEMReview the anatomy and physiology of the renal andurinary systems and role of kidneys in regulating fluidand electrolyte balance, acid–base balance, and bloodpressure. You will discuss the diagnostic studies usedto determine upper and lower urinary tract function,identify factors contributing to upper and lower uri-nary tract infections (UTIs) and differentiate betweenthe causes of chronic kidney disease and acute andchronic renal failure. This CNE activity is beingoffered for 3 contact hours.

4417 PALH 1-008 Grayslake CampusMonday, October 22 1 Session5:30-9:00 p.m.$59 T334 R. Kramer

WOUND CAREReview the causes of skin breakdown and identifyNursing interventions to minimize pressure ulcera-tion. You will discuss general assessment and man-agement strategies for the treatment of skin break-down. This session includes hands-on practice anddemonstration. This CNE activity is being offered for6 contact hours.

4418 PALH 1-009 Grayslake CampusMondays, October 29 2 Sessions& November 5

5:30-9:00 p.m.$75 T334 N. Slone

ORTHOPEDICS UPDATEReview the rehabilitation and health education needsof the patient with low back pain while using the nurs-ing process as a framework to provide care. This ses-sion provides an overview of common conditions andtreatments of the extremities and nursing care of theorthopedic patient. This CNE activity is being offeredfor 3 contact hours.

4419 PALH 1-010 Grayslake CampusMonday, November 12 1 Session5:30-9:00 p.m.$59 T334 R. Kramer

NEUROLOGICAL SYSTEMReview and differentiate among the infectious disor-ders of the nervous system according to causes, man-ifestations, medical care, and nursing management.This CNE activity is being offered for 3 contact hours.


GASTROINTESTINAL SYSTEMReview the nursing management of patients withconditions of the oral cavity, the relationship of den-tal hygiene and dental problems to nutrition. You willcompare the etiology, clinical manifestations, andmanagement of acute gastritis, chronic gastritis, andpeptic ulcer as well as other common gastrointestinaldisorders. This CNE activity is being offered for 3contact hours.


NURSING ETHICSReview the historical basis, philosophical concepts,and common ethical theories and theoretical frame-works and principles in health care ethics. You willlearn to recognize ethical situations in nursing prac-tice and common ethical decision-making models.This CNE activity is being offered for 3 contact hours.

4422 PALH 1-013 Grayslake CampusMonday, December 3 1 Session5:30-9:00 p.m.$59 T334 D. Mathews

END OF LIFE CARE OPTIONSThis review will cover the basic nursing principles ofend of life care. You will discuss the issues and optionsof death and dying, the principles of hospice and pal-liative care, grief and bereavement and identify keyethical and legal concerns at the end of life. This CNEactivity is being offered for 3 contact hours.

4423 PALH 1-014 Grayslake CampusMonday, December 10 1 Session5:30-9:00 p.m.$59 T334 R. Kramer

Certified NursingAssistant (CNA)

CNA RECERTIFICATION (1.0-0) 1 HOURDesigned for those who have already completed theCertified Nurse Assistant course and who have suc-cessfully completed the Illinois Nurse AideExamination, but who no longer are listed on theIllinois Nurse Aide Registry. You must first contact theIllinois Department of Public Health (IDPH) at (217)785-5133 to request a recertification packet. To partic-ipate, you must undergo a UCIA criminal backgroundcheck and evidence of a current one-step TB Test priorto attending the clinical site. The course will providere-certification of the 21 skills and offer a review forthe State Examination.

The CNA Recertification course is two five-hour classeson campus and provides practice time in the nursingskill lab, skills testing and a state test review. It includesa one-on-one appointment with an evaluator to com-plete the 21 skills at a clinical site. This is a total of 14hours. Bring any textbook you have on CNA to class.You can borrow one from the CLC Library or purchasefrom the CLC bookstore. It will help you study for thestate exam. For more information go to wpdi.clcilli-nois.edu/pdf/CNA_recertification_process.pdf

4404 VALH 10-001 Grayslake CampusWednesday, September 26 2 Sessions& Friday, September 28

9:00 a.m.-2:00 p.m.$349 Nursing Lab P. Zora

4405 VALH 10-002 Grayslake CampusWednesday, October 24 2 Sessions& Friday, October 26

5:00-10:00 p.m.$349 Nursing Lab S. Kadera

CPR Training HEARTSAVER CPR WITH ADULT, CHILD & INFANT TRAINING This course is designed for the general public and isnot intended for healthcare professionals or health-care students. This is an ideal course for day careproviders, teachers, and anyone interested in taking aCPR course. This is an American Heart Associationcourse. Certification is good for 2 years.

4425 PALH 6-001 Grayslake CampusThursday, September 20 1 Session6:00-9:00 p.m.$55 T333 S. Frankson

4426 PALH 6-002 Grayslake CampusFriday, October 19 1 Session8:00-11:00 a.m.$55 T334 S. Frankson

CPR REFRESHER: BLS HEALTHCAREPROVIDER The BLS Healthcare Provider course is designed toprovide a wide variety of healthcare professionals theability to recognize several life-threatening emergen-cies, provide CPR, use an AED, and relieve choking ina safe, timely and effective manner. The course isintended for certified or noncertified, licensed or non-licensed healthcare professionals. Current AHA BLSHealthcare Provider certification card is required toattend this course.

4427 PALH 7-001 Grayslake CampusFriday, August 31 1 Session1:00-4:00 p.m.$55 T333 S. Frankson

4428 PALH 7-002 Grayslake CampusSunday, September 16 1 Session1:00-4:00 p.m.$55 T334 S. Frankson

4429 PALH 7-004 Grayslake CampusSaturday, October 20 1 Session8:00-11:00 a.m.$55 T334 S. Frankson

4430 PALH 7-005 Southlake CampusSaturday, December 1 1 Session8:00-11:00 a.m.$55 V308 S. Frankson

CPR BASIC: BLS HEALTHCARE PROVIDERThe BLS Healthcare Provider course is designed toprovide a wide variety of healthcare professionals theability to recognize several life-threatening emergen-cies, provide CPR, use an AED, and relieve choking ina safe, timely and effective manner. The course isintended for certified or noncertified, licensed or non-licensed healthcare professionals.

4431 PALH 8-001 Grayslake CampusSaturday, August 18 1 Session8:00 a.m.-12:00 p.m.$65 T334 S. Frankson

4432 PALH 8-002 Grayslake CampusSunday, August 19 1 Session1:00-5:00 p.m.$65 T334 S. Frankson

4433 PALH 8-004 Grayslake CampusFriday, August 24 1 Session5:30-9:30 p.m.$65 T333 S. Frankson

4434 PALH 8-005 Grayslake CampusSaturday, August 25 1 Session8:00 a.m.-12:00 p.m.$65 T333 S. Frankson

4435 PALH 8-006 Grayslake CampusSunday, August 26 1 Session1:00-5:00 p.m.$65 T333 S. Frankson

4436 PALH 8-007 Grayslake CampusFriday, September 7 1 Session5:30-9:30 p.m.$65 T334 S. Frankson

4437 PALH 8-008 Grayslake CampusSaturday, September 8 1 Session8:00 a.m.-12:00 p.m.$65 T334 S. Frankson

Certified Nursing AssistantCPR Training



4438 PALH 8-009 Southlake CampusWednesday, October 10 1 Session5:30-9:30 p.m.$65 V336 S. Frankson

4439 PALH 8-010 Grayslake CampusFriday, November 16 1 Session1:00-5:00 p.m.$65 T334 S. Frankson

4440 PALH 8-011 Grayslake CampusTuesday, December 4 1 Session5:30-9:30 p.m.$65 T334 S. Frankson

ADVANCED CARDIAC LIFE SUPPORT The ACLS course is designed for medical providerssuch as physicians, nurses, mid-levels, emergencymedical technicians, paramedics, respiratory thera-pists, and other professionals whose daily occupationrequires them to either direct or participate in theresuscitation of a patient, whether in or out of hospi-tal. At the conclusion of the program, participants willbe able to recognize the adult in peri-arrest and/or atrisk of cardiopulmonary arrest; demonstrate the cog-nitive and psychomotor skills necessary for resuscitat-ing and stabilizing the adult in respiratory failure,shock, or cardiopulmonary arrest; demonstrate theuse of the various airway and oxygen adjuncts andmethods for optimum ventilation & airway control;identify normal vs. abnormal cardiac rhythms and theappropriate pharmacologic and electrical therapies;state the indications & dosages of medications used incardiopulmonary arrest and the effects on the cardio-vascular system; perform techniques to obtain vascu-lar access in adults via intraosseous cannulation usingEZIO; and perform advanced skills in the assessmentand treatment of cardiopulmonary arrest in the adultpatient. Materials are included in course fee. Prerequisite: Students must have a valid HealthcareProvider CPR card.

4442 PALH 65-001 Grayslake CampusFriday, October 12 2 Sessions& Saturday, October 13

5:00-9:00 p.m.$225 T334 S. Frankson

Pharmacy Technician

Pharmacy Techniciansare in demandThe U. S. Department of Labor estimates thatpharmacy technician jobs will increase 27%over the next six years. With the growing needfor pharmaceuticals and a rapidly expandinghealthcare field, the timing has never beenbetter to begin a career in the industry. About71% of pharmacy technician jobs are in retailpharmacies, grocery stores or mass retailers.

Attend a FREE Pharmacy TechnicianInformation Session on Monday,August 13, 2012 at 6 p.m. in Room V122 at the Southlake Campus in Vernon Hills. Visitwww.clcevents.eventbrite.com to register.

PHARMACY TECHNICIANTRAINING (7.0-0) 7 HOURSCLC’s professional Pharmacy Technician Program willput you on the path to a new career. The 105 hours ofclassroom instruction designed to teach you the fun-damentals and practical skills needed to prepare youfor entry level work in a pharmacy setting. The pro-gram is provided by MK Education and is taught bypharmacy professionals that bring real life experienceto the classroom. Program requirements: High school diploma orG.E.D, Adequate knowledge of 9th and 10th grademath (algebra), Proficient in English (verbal and writ-ten communication skills), No prior criminal record,18 years old (some exceptions), Hand to eye coordina-tion and finger agility.Note: All pharmacy technicians must be nationallycertified. This course will prepare you for both nation-al certification exams.

4406 VALH 95-001 Grayslake CampusWednesday*, September 5 24 Sessionsto Wednesday, December 12

6:00-9:45 p.m.$1,499 T332 MK Education*Note: This class meets on Monday and Wednesdayevenings, due to the Labor Day Holiday it begins on aWednesday.

4407 VALH 95-002 Southlake CampusSaturdays, September 8 14 Sessionsto December 15

8:00 a.m.-3:30 p.m.$1,499 R102 MK Education

Pharmacy Technician


Law Enforcement /Public Safety



Law Enforcement/Public Safety

COMMUNITY SERVICE OFFICER (3-0) 3 HOURSTrain for a position in a police department as aCommunity Service Officer (CSO). This non-swornposition augments police departments with uniformedcivilian personnel authorized to operate police vehicles,issue parking tickets, control traffic, handle motor vehi-cle accidents, and handle animal complaints.Note: To be employed as a CSO, individuals must meetdepartment standards which minimally include: 21years or older, High School Diploma, have a validIllinois Driver license with a clean driving record, haveno criminal history, pass a department written examand interview. Criteria for employment are set by indi-vidual law enforcement agencies.

4565 PCJI 1-001 Grayslake CampusSaturdays, October 13 5 Sessionsto November 10

8:00 a.m.-5:00 p.m.$349 T332 Staff

SECURITY OFFICER BASIC (1.5-0) 1.5 HOURSPrepare yourself for a career in the security field as anunarmed security guard. You will earn state certifica-tion and be eligible for employment with a certifiedagency under the Illinois Private Detective, PrivateSecurity and Private Alarm Act by successfully com-pleting this 20-hour Basic Training program. Learnthe security code of ethics, public and human rela-tions, Illinois Criminal code, fire and accident prevention, patrol procedures, liabilities, report writing, useof force, and search and seizure procedures.

4548 PPSI 5-001 Grayslake CampusMonday, September 17 5 Sessionsto Friday, September 21

6:00-10:00 p.m.$199 T323 R. Tapkowski

4549 PPSI 5-002 Grayslake CampusTuesday, November 6 4 Sessionsto Friday, November 9

10:00 a.m.-3:00 p.m.$199 T334 R. Tapkowski

SECURITY OFFICER FIREARMTRAINING (1.5-0) 1.5 HOURSIf you have completed the 20-hour basic security offi-cer course, the private investigator course, or possess acurrent PERC card, you may be ready to gain employ-ment as an armed security guard. As mandated by theIllinois Private Detective, Private Security, and PrivateAlarm Act, you will learn the legal use of firearms, lia-bility while armed, take a firearms safety test, andqualify at the firing range. A current Illinois FirearmIdentification Card (FOID) is mandatory to receivefirearms training.Prerequisites: Security Officer Basic Training courseor current PERC, and valid FOID card.Exception: Non-Illinois Residents: If your state doesnot require you to have a Firearm Identification Card(FOID) we will accept your valid PERC as proof of eli-gibility. Please call the department at (847) 543-2615for more information.

4550 PPSI 6-002 Grayslake CampusMonday, December 3 5 Sessionsto Friday, December 7

6:00-10:00 p.m.$249 T335 R. Tapkowski

NEW! PRIVATE INVESTIGATION Discover the art of investigation and learn what ittakes to begin your career as a “private eye.” Obtain theskills and knowledge needed to go to work for a pri-vate detective agency by exploring the topics of sur-veillance, interrogation, evidence analysis and reportwriting. Prepare for the investigations you will be like-ly to take on including missing persons, civil disputes,retail theft, arson, terrorist threats and more. Gain adeeper understanding of the legalities involved in thisfield by studying the terminology and application ofthe Illinois Criminal Code and the mandates of theIllinois Department of Financial and ProfessionalRegulation. The instructor’s own experiences througha 30-year career in law enforcement and as a P.I. pro-vide students with real-life case studies and trustedexpertise. This 20-hour course will certify you foremployment with a licensed agency in the State ofIllinois, but will NOT prepare you to take the IllinoisPrivate Detective License exam.

4730 PPSI 20-001 Grayslake CampusTuesdays and Thursdays 8 SessionsOctober 2-25

7:00-9:30 p.m.$249 T334 R. Tapkowski

Firearms Re-QualificationCurrent Armed Security Officers may com-plete their annual weapon re-qualification perIllinois State requirements by attending thelast two days of the Security Officer FirearmsTraining course (PPSI 6). The first day is areview with the second day of the course willbe held at a local firing range. Participants thatare Illinois residents must have a valid IllinoisFirearm Identification Card, and a valid PERCcard. Enrollment for this program is bydepartment consent; please call the depart-ment at (847) 543-2615 for more details.

TRUCK DRIVER TRAINING (CDL) (10-0) 10 HOURSThis 160-hour basic training course will prepare stu-dents for a career as a commercial truck driver. Thecourse will provide students with the knowledge andskills to prepare for the state-issued CommercialDrivers License (CDL) exams, including the permittest, pre-trip inspection test, skills tests, and roadtests. Students will learn CDL laws, use of controls,safe driving techniques, and defensive driving. Thecourse includes classroom instruction, and behind-the-wheel training. Students will take practices testsdesigned to prepare them for the CDL permit exam. Prerequisites: Students must have a valid IllinoisDrivers License Class “D” or above. They may not havecommitted a serious traffic violation in a commercialmotor vehicle within the past 12 months. Studentsmust provide a copy of their Motor Vehicle Report(MVR) from the Secretary of State’s Office prior toenrollment. Students must not have any physical limi-tation which affects their driving ability and have useof all their limbs, both eyes, corrected or not, and notbe legally deaf. Students currently on bond or paroleare not eligible for the program. Because all CDL test-ing is conducted in English, students must be able tospeak, read, write and understand English.

4541 PCDL 1-002 Grayslake CampusMonday, August 27 20 Sessionsto Friday, September 21

7:30 a.m.-4:00 p.m.$4,100 T334 J. Clark

4542 PCDL 1-003 Grayslake CampusMonday, September 24 20 Sessionsto Friday, October 19

7:30 a.m.-4:00 p.m.$4,100 T334

4543 PCDL 1-004 Grayslake CampusMonday, October 22 20 Sessionsto Friday, November 16

7:30 a.m.-4:00 p.m.$4,100 T334 J. Clark

Industry and SafetyFORKLIFT OPERATOR TRAINING Forklift Operator training provides participants withknowledge and skills to operate a powered industrialtruck (forklift) in a safe and professional manner.Training combines formal classroom instruction,practical hands-on training, and evaluation of work-place performance. Training is held at EquipmentDepot, 1014 Progress Drive in Grayslake.

4136 PSFT 30-001 Equipment DepotTuesday, August 21 1 Session8:00 a.m.-12:00 p.m.$125 Equipment Depot J. Colangelo

4450 PSFT 30-002 Equipment DepotTuesday, September 18 1 Session8:00 a.m.-12:00 p.m.$125 Equipment Depot J. Colangelo

4451 PSFT 30-003 Equipment DepotTuesday, October 16 1 Session8:00 a.m.-12:00 p.m.$125 Equipment Depot J. Colangelo

4452 PSFT 30-004 Equipment DepotTuesday, November 20 1 Session8:00 a.m.-12:00 p.m.$125 Equipment Depot J. Colangelo

4453 PSFT 30-005 Equipment DepotTuesday, December 18 1 Session8:00 a.m.-12:00 p.m.$125 Equipment Depot J. Colangelo

Truck Driving andForklift Operator Training


Get on the road to a better career!You can begin a new career as a professional truck driver. The U. S. Department of Labor statesthat the field continues to grow. The need for professional drivers is anticipated to grow to over100,000 by 2014. The economic implications will not only impact the local economy but thenation. Gain the knowledge and skills to prepare for and pass the state issued Commercial Drivers License (CDL) exams.

Training provided by Eagle Training Services.Job placement assistance provided! Eligible for Veteran’s Benefits.

For more information, visit wpdi.clcillinois.edu/truck or call (847) 543-2615.

Register to attend an Information Session on Wednesday evenings, August 15, September 12 and October 10 in Room T334 at 6 p.m.To register for an info session, visit clcevents.eventbrite.com.

Private Pilot Ground SchoolComing Spring 2013!

Enter a career field that’s really taking off!“The airline industry is on the brink of what’spredicted to be the biggest surge in pilot hir-ing in history…Boeing has forecast a need for466,650 more commercial pilots by 2029 - an average of 23,300 new pilots a year.” (USA Today)

Look for Private Pilot Ground School comingto CLC in Spring 2013. The ground schoolcourse is the first step to becoming a pilot and is designed to fulfill Federal AviationRegulations to meet the private pilot certifica-tion requirement CFR 61. Upon completion ofthis course, students will be prepared for theFAA Private Pilot knowledge test.

Water TreatmentGreen Practices

10 QUESTIONS? CALL (847) 543-2615


NEW! SOURCES OF DRINKING WATER Examine the various sources of water that are used indrinking water supplies including rivers, lakes, andwells. The benefits and challenges inherent in utilizingeach type of water source will be discussed. This courseis eligible for 2.5 hours of Renewal Training Credit.

4557 PWTR 10-001 Grayslake CampusThursday, August 30 1 Session7:00-9:45 p.m.$59 T131 B. Koepsel

NEW! WATER QUALITYLearn about the quality of drinking water that isobtained from various sources. Explore some of thetypes of treatment that are used to address water qual-ity issues, and gain knowledge of some of the regula-tory standards for proper handling and disposal of thecontaminants. This course is eligible for 2.5 hours ofRenewal Training Credit.

4558 PWTR 11-001 Grayslake CampusThursday, September 6 1 Session7:00-9:45 p.m.$59 T131 B. Koepsel

NEW! PUMPS AND HYDRAULICS This three session class provides an in-depth look attypes of pumps that are used in the drinking waterindustry. Learn more about their advantages and dis-advantages, as well as the basic hydraulic conceptsand calculations that are most frequently utilized bywater works professionals. This course is eligible for7.5 hours of Renewal Training Credit.

4559 PWTR 12-001 Grayslake CampusThursdays, September 20 3 Sessionsto October 4

7:00-9:45 p.m.$179 T131 B. Koepsel

NEW! CHEMICAL FEEDING A two session class that examines the chemicals usedin drinking water treatment, the equipment used tointroduce those chemicals into the water and theanalysis of the water for determining the proper andsafe chemical concentrations. This course is eligiblefor 5.0 hours of Renewal Training Credit.

4560 PWTR 13-001 Grayslake CampusThursdays, October 25 2 Sessionsto November 1

7:00-9:45 p.m.$119 T131 B. Koepsel

NEW! DISTRIBUTION AND SYSTEMSMAINTENANCE A two session class that will discuss the installation,operation, and maintenance of the piping, storagetanks, hydrants, as well as other appurtenances andfacilities related to a water distribution system. Thiscourse is eligible for 5 hours of Renewal Training Credit.

4561 PWTR 14-001 Grayslake CampusThursdays, November 8-15 2 Sessions7:00-9:45 p.m.$119 T131 B. Koepsel

NEW! REGULATIONS AND CERTIFICATION EXAM PREP This class reviews some of the current regulatorystandards and requirements along with record keep-ing requirements and safety challenges and tech-niques. In addition, students will review some of thetopics and details covered on the IEPA's water opera-tor certification Class C & D exams. This course is eli-gible for 2.5 hours of renewal Training Credit.

4562 PWTR 15-001 Grayslake CampusThursday, November 29 1 Session7:00-9:45 p.m.$59 T131 B. Koepsel

Green Practices These are instructor-led, online courses that cannot be accessed through Blackboard.Please contact our office for access information to the online course. Call (847) 543-2615 or [email protected].

NEW! LEED GREEN ASSOCIATEEXAM PREP Acquire the fundamental concepts of green building.Then prepare yourself to take the Green Associateexam and earn the LEED (Leadership in Energy andEnvironmental Design) Green Associate credentialfrom the Green Building Certification Institute. Thecourse is intended for design, construction and realestate professionals, building owners, or anyone whowants to develop their knowledge in this area. You willexamine case studies of LEED certified building proj-ects, concepts of integrated design, third-party verifi-cation and the LEED administration process. KellyGearhart, your instructor, holds the designationsLEED AP B+C and LEED AP O+M, and will answeryour questions in the online discussion.

4568 PTEC 50-800 ONLINETuesday, September 4 to Friday, October 26$695 ONLINE U Got Class

Waterworks professionals can qualify for Renewal Training Credits (RTCs) by enrolling inthese IEPA Drinking Water Certification Program approved courses. Potable water topics includeSources of Drinking Water, Water Quality, Pumps and Hydraulics, Chemical Feeding, Distributionand Systems Maintenance, Regulations and Certification exam prep. Complete course descriptionsare on the back. These offerings will also help you prepare for “D” and “C” certification examina-tions, which certify employees at waterworks facilities that are limited to storage, distribution and chemical addition to the water supply. If college credit is desired, enroll in WWW113.

Water Treatment

NEW! LEED ACCREDITED PROFESSIONAL+ BUILDING DESIGN & CONSTRUCTION (AP + BD&C)Discover the real-world application of Green BuildingDesign and Construction practices on LEED projects.Prepare yourself for the LEED AP+BD&C accredita-tion exam that (after passing) will allow you to oper-ate as a successful LEED practitioner on and off jobsites. The LEED Rating System is the industry leaderin Green Building Design and Construction, and hasdriven market transformation in both the public andprivate sectors over the past decade. This innovativesystem is continually evolving to providing guidelinesfor specifying, designing, building and tracking sus-tainable best practices for site, water, energy, materialand indoor air quality. As a result, numerous buildingcodes such as the International Green ConstructionCode follow many of the LEED principles, and FederalAgencies along with many corporate policies mandateLEED certification to provide the environmental, eco-nomic and social benefits that these buildings haveproven to possess. You will learn the tools, knowledgeand materials necessary to pursue new opportunitiesin the growing green field as a LEED AP+ BD&Caccredited professional ready to work on the next bil-lion square feet of LEED Certified commercial space!

4570 PTEC 51-800 ONLINETuesday, September 4 to Friday, October 26$795 ONLINE U Got Class

Real Estate BROKER PRE-LICENSING TOPICS (5-0) 5 HOURSThis course, with the Broker Pre-Licensing AppliedPrinciples course (PRLE 3), fulfills the new educationrequirements for obtaining an Illinois Real EstateBroker license. You are required to attend all sessionswhich include: introduction to the license law and realproperty; basics of agency, seller and buyer relation-ships and counseling; local, state and federal lawseffecting real estate; brokerage, marketing and adver-tising; market analysis and appraisal; financing, con-tracts, independent contractor and employee status,occupational disciplines and business planning. Atextbook is required and should be purchased at theCLC bookstore prior to class.

4446 PRLE 2-001 Southlake CampusTuesdays and Thursdays 15 SessionsSeptember 20 to October 235:30 – 10:00 p.m. &Saturdays, September 22 to October 208:00 a.m.-2:00 p.m.$699 TBA W. Paprocki

BROKER PRE-LICENSING TOPICS HOME STUDY (5-0) 5 HOURSHome study is an option for completing 75 hours ofthe broker pre-licensing curriculum (course codePRLE 02). Students who select this option must com-plete and submit assignments that fulfill the classtime requirement. The course is self-paced and stu-dents correspond with the instructor through emailand phone as needed. This allows students the free-dom to complete the approved classes without havingto attend regular class meetings. Home Study studentsare required to come to the Grayslake campus only totake the final exam.

4447 PRLE 2-981 Home StudyMonday, August 27 to Friday, October 19$699 Home Study W. Paprocki

4448 PRLE 2-982 Home StudyMonday, October 29 to Friday, December 14$699 Home Study W. Paprocki

BROKER PRE-LICENSING PRINCIPLES (1-0) 1 HOURThis course, with the Broker Pre-Licensing Topicscourse (PRLE 2), fulfills the new education require-ments for obtaining an Illinois Real Estate Brokerlicense. This interactive course includes role play, situa-tions, case studies and demonstration examples. You arerequired to attend all sessions, which include: listingpresentations, buyer representations, agency disclo-sures, purchase agreements, handling offers, negotiat-ing, market analysis, closing costs, escrow money, fairhousing, and anti-trust. A textbook is required andshould be purchased at the CLC bookstore prior to class.

4449 PRLE 3-001 Southlake CampusThursday, October 25 3 Sessionsand Tuesday, October 30

5:30-10:00 p.m.& Saturday, October 278:00 a.m. – 2:00 p.m.$199 TBA W. Paprocki

Real Estate


Prepare to be a real estate agent!The College of Lake County is approved by the Real Estate Bureau, part of the Illinois Departmentof Financial and Professional Regulation. A student must meet all the requirements to be able totake the Broker’s or Managing Broker’s Examination given by the State of Illinois.

Broker RequirementsPRLE 2 and PRLE 3 fulfill the required broker pre-licensing exam course requirements.Attendance for all class hours and a passing score of 75 percent or better on the final exams are required, as mandated by the Illinois Department of Financial and Professional Regulation. In addition to meeting the course requirements, an applicant for the State of Illinois licensing examination must be a high school graduate (or GED recipient) and 21 years of age, or 18 years of age and have two years of college course work. For more information on state requirements,please review www.idfpr.com/DPR/RE/realmain.asp

Attend a FREE information session on August 30, 2012 at 6 p.m. at the SouthlakeCampus in room R102. Register online at www.clcevents.eventbrite.com.

Note: Continuing Education Vocational Credits do not apply to any degree or certificate program offered at the college in the academic divisions. Vocationalcredits will not be added to a student’s academic credit hours or included in theGPA. Students receive a grade of P (Pass) or N (No Pass). Call the department at(847) 543-2615 for additional information.

Computer Skills

12 QUESTIONS? CALL (847) 543-2615


Computer SkillsINTRODUCTION TO THE iPAD In this interactive class learn how to get the most outof the latest Apple iPad technology. Designed for newusers, or those seriously considering purchasing aniPad, this course will cover the essentials such asoptions and settings, the differences between an iPadand a computer, and how to move information on andoff your iPad. You will also learn how to managemusic, photos, calendars, documents, and presenta-tions. Applications useful for work, education, and funwill also be shared. This class is approprate for all ver-sions of the iPad. Students should bring their deviceswith them to class.

4445 PCTR 8-001 Southlake CampusTuesday, September 20 1 Session6:00-8:30 p.m.$59 V222 E. Lopez

MICROSOFT APPLICATIONSThese software applications are offered in MSOffice 2007 and the newest version MS Office 2010.

INTRODUCTION TO WORD (0.5-0)0.5 HOURSEffectively create, edit, format, save, and print letters,business documents, and other professional docu-ments, using Microsoft Word. Other topics includeadding tables and graphics as well as the use of Wordtools to ensure the accuracy of documents.

WORD 20104482 PCTR 10-001 Southlake CampusWednesday, October 3 1 Session9:00 a.m.-5:00 p.m.$199 V306 B. Salita

4483 PCTR 10-002 Grayslake CampusTuesday, November 6 2 Sessions& Thursday, November 8

6:00-10:00 p.m.$199 T338 A. Sarrazine

INTERMEDIATE WORD (0.5-0) 0.5 HOURSExplore some of the more sophisticated features ofword processing with Microsoft Word. These includecreating and using various document styles, cus-tomizing graphics and tables, and automating tasksfor increased efficiency. A textbook is required and isavailable for purchase in the bookstore. Prerequisite:PCTR 10, Introduction to Microsoft Word or equiva-lent knowledge.

WORD 20104484 PCTR 11-001 Southlake CampusWednesday, October 17 1 Session9:00 a.m.-5:00 p.m.$199 V306 B. Salita

INTRODUCTION TO EXCEL (0.5-0) 0.5 HOURSLearn to create spreadsheet worksheets, modify thecontents and appearance of these worksheets, andprint them. Other topics include performing calcula-tions, and developing and printing a workbook.

EXCEL 20104485 PCTR 15-001 Southlake CampusThursday, September 13 1 Session9:00 a.m.-5:00 p.m.$199 V104 C. Horwitz

4488 PCTR 15-004 Grayslake CampusMonday, December 10 1 Session9:00 a.m.-5:00 p.m.$199 T338 B. Salita

EXCEL 20074486 PCTR 15-002 Grayslake CampusTuesday, September 25 1 Session9:00 a.m.-5:00 p.m.$199 T338 J. Besser

4487 PCTR 15-003 Southlake CampusTuesday, November 6 2 Sessions& Thursday, November 8

6:00-10:00 p.m.$199 V102 B. Salita

INTERMEDIATE EXCEL (0.5-0) 0.5 HOURSLearn how to work faster and more productively byusing many of Excel's powerful features. Create andapply templates and charts, work with graphicobjects, calculate with advanced formulas, sort andfilter data, and use Excel with the Web. A textbook isrequired and is available for purchase in the book-store. Prerequisite: Introduction to Microsoft Excel orequivalent knowledge.

EXCEL 20104489 PCTR 16-001 Southlake CampusThursday, September 27 1 Session9:00 a.m.-5:00 p.m.$199 V104 J. Besser

EXCEL 20074490 PCTR 16-002 Grayslake CampusTuesday, October 16 1 Session9:00 a.m.-5:00 p.m.$199 T338 J. Besser

ADVANCED EXCEL (0.5-0) 0.5 HOURSThis course explores tools for analyzing, importingand exporting data, and customizing workbooks. Youwill learn to collaborate with others using workbooksand structure those workbooks using XML. A text-book is required and is available for purchase in thebookstore. Prerequisite: Intermediate Microsoft Excelor equivalent knowledge.

EXCEL 20104491 PCTR 17-001 Southlake CampusThursday, October 11 1 Session9:00 a.m.-5:00 p.m.$199 V104 C. Horwitz

EXCEL 20074492 PCTR 17-003 Grayslake CampusTuesday, November 6 1 Session9:00 a.m.-5:00 p.m.$199 T338 J. Besser

Books are required for each of these classes.Books must be purchased on the campus

where your computer class is heldor order online at www.clcbkst.com.

Looking for basic skills classesfor new computer users?

Visit www.clcillinois.edu/noncredit or call (847) 543- 2022.

INTRODUCTION TO ACCESS (0.5-0) 0.5 HOURSUse this powerful database to store, locate, print, andautomate access to any type of important informa-tion. Explore how to design a database and how to cre-ate, view, and edit relational tables. Create and modifyqueries, forms, and reports. A textbook is requiredand is available for purchase in the bookstore.

ACCESS 20104493 PCTR 20-001 Southlake CampusMonday, September 24 1 Session9:00 a.m.-5:00 p.m.$199 V234 A. Sarrazine

4495 PCTR 20-003 Grayslake CampusMonday, December 3 1 Session9:00 a.m.-5:00 p.m.$199 T338 B. Pistella

ACCESS 20074494 PCTR 20-002 Grayslake CampusWednesday, October 10 1 Session9:00 a.m.-5:00 p.m.$199 T338 B. Pistella

INTERMEDIATE ACCESS (0.5-0) 0.5 HOURSIncrease efficiency by sharing Access-stored data withother applications. Modify the design of a table tostreamline data entry and maintain data integrity.Filter records and create custom and advanced formsand reports. A textbook is required and is available forpurchase in the bookstore. Prerequisite: Introductionto Microsoft Access or equivalent knowledge.

ACCESS 20104496 PCTR 21-001 Southlake CampusMonday, October 15 1 Session9:00 a.m.-5:00 p.m.$199 V234 C. Horwitz

ACCESS 20074497 PCTR 21-002 Grayslake CampusWednesday, October 24 1 Session9:00 a.m.-5:00 p.m.$199 T338 B. Pistella

ADVANCED ACCESS (0.5-0) 0.5 HOURSMaster the advanced tools of Access software to createsophisticated queries, forms, and reports. Learn toperform general database maintenance and writemacros to automate common tasks. A textbook isrequired and is available for purchase in the book-store. Prerequisite: Intermediate Microsoft Access orequivalent knowledge.

ACCESS 20074498 PCTR 22-001 Grayslake CampusWednesday, November 7 1 Session9:00 a.m.-5:00 p.m.$199 T338 B. Pistella

NEW! BEYOND POWERPOINT: NEW PRESENTATION TECHNOLOGIES Getting bored with the same old PowerPoint presenta-tions? Want to impress your boss and coworkers? Thisclass will teach you some basic ways to improve yourcurrent presentations and will show you some greatalternatives to PowerPoint, such as Prezi and SlideRocket. Come and learn the skills you need to createdynamic and vibrant presentations built to impress.

4499 PCTR 34-001 Grayslake CampusMonday, September 24 2 Sessions& Wednesday, September 26

6:00-9:00 p.m.$149 T338 J. Berek

Graphic Design &Multimedia Software

Some computers classes are offered on the webthrough ed2go. Visit www.ed2go.com/clc for acomplete course list.

Graphic Designers and Multimedia experts areneeded in many areas of business, marketingand the entertainment industry. Use theseskills to change careers or develop new ways toenhance your current career with more cre-ative newsletters, flyers and brochures.

Adobe classes are held in either on a PCComputer or in our Portable Mac Lab. Seecourse descriptions and scheduled sections forlab. All classes are taught on Version CS5.

GRAPHIC DESIGN BASICSCreated for the student with no formal design train-ing, this class provides a quick and simple way to learnhow to create appealing designs for print, web andother media. Learn the most important design princi-ples which determine how we react to visual cues on apage or on a computer screen. A straightforwardapproach will help you learn basic design principlessuch as composition, layout, proportions, and colors ina non-intimidating environment. Hands on practiceand application with design pieces will be included. Atextbook is required and is available for purchase inthe bookstore.

4503 PCTR 52-001 Grayslake CampusThursdays, September 27 2 Sessions& October 4

5:00-8:00 p.m.$149 T338 E. Lopez

ADOBE PHOTOSHOP: LEVEL I (0.5-0) 0.5 HOURSCreate and enhance graphics for marketing materials,newsletters, blogs, and websites. If you are a profes-sional who wants to prepare photos for print or web, orenhance your work for the web or print, you will ben-efit from the skills learned in Photoshop. You shouldbe familiar with the basic functions of their comput-er’s operating system such as creating folders, launch-ing programs, and have the basic skills such as copy-ing and pasting objects, formatting text, and savingfiles. A textbook is required and is available for pur-chase in the bookstore.

MAC4500 PCTR 40-001 Grayslake CampusTuesday, September 18 2 Sessions& Thursday, September 20

6:00-10:00 p.m.$199 T334 D. Threats

PC4501 PCTR 40-002 Grayslake CampusMonday, October 15 2 Sessions& Wednesday, October 17

6:00-10:00 p.m.$199 T338 J. Berek

Graphic Design &Multimedia Software


Books are required for each of these classes.Books must be purchased on the campus

where your computer class is heldor order online at www.clcbkst.com.

Please bring a 1 GB (or higher)USB Drive to all Adobe classes

to save your project.

ADOBE PHOTOSHOP: LEVEL II (0.5-0) 0.5 HOURSBuild on the techniques learned in Photoshop Level Iby adding colors to the Swatches palette, applying pat-terns and gradients by adding overlay layer styles. Usepainting tools, filters and blending modes to simulatedifferent media; create Smart Objects and edit images.You should be familiar with the basic functions ofyour computers operating system. A textbook isrequired and is available for purchase in the book-store. Prerequisite: Adobe Photoshop: Level I or equiv-alent knowledge.

MAC4502 PCTR 41-001 Grayslake CampusTuesday, October 9 2 Sessions& Thursday, October 11

6:00-10:00 p.m.$199 T323 D. Threats

ADOBE ILLUSTRATOR: LEVEL I (0.5-0) 0.5 HOURSDraw and manipulate simple shapes to create logosusing advanced tools. Combine text and graphics tocreate dynamic advertisements. A textbook isrequired and is available for purchase in the book-store.

MAC4505 PCTR 65-001 Grayslake CampusTuesday, October 16 2 Sessions& Thursday, October 18

6:00-10:00 p.m.$199 T323 D. Threats

ADOBE INDESIGN: LEVEL I (0.5-0) 0.5 HOURSLearn how to create in the InDesign environment byexploring the elements, setting preferences anddefaults, and using InDesign Help. Create a documentby placing text, graphics and using color swatches.Place Photoshop images in document frames and cre-ate layers and export documents to PDF. You will alsolearn how to prepare a document for commercialprinting. You will need a basic knowledge of workingin the computer environment such as saving files,using different fonts and inserting text. A textbook isrequired and is available for purchase in the bookstore.

PC4506 PCTR 75-001 Grayslake CampusThursday, October 25 2 Sessions& Thursday, November 1

5:30-9:30 p.m.$199 T338 E. Lopez

ADOBE INDESIGN: LEVEL II (0.5-0) 0.5 HOURSBuild on your knowledge of InDesign techniques by set-ting up multiple-page spreads; creating tint and gradientswatches, and evenly space and align items. Create andedit vector paths; create and edit clipping paths and wraptype on a path. Edit text with the Story Editor; insert spe-cial characters and create column, frame and pagebreaks. A textbook is required and is available for pur-chase in the bookstore. Prerequisite: Adobe InDesign,Level I or equivalent knowledge of the software.

PC4507 PCTR 76-001 Grayslake CampusThursday, November 29 2 Sessions& Thursday, December 6

5:30-9:30 p.m.$199 T338 E. Lopez

DREAMWEAVER: LEVEL I (0.5-0) 0.5 HOURSExplore concepts of the Web, identify the basic issuesconcerning proper site design, and navigation in theDreamweaver work environment. You will learn todefine a site, organize and maintain web pages, andcreate a basic web page. You will also add links, createanchors and use images. A textbook is required and isavailable for purchase in the bookstore.

PC4508 PCTR 85-001 Grayslake CampusMonday, November 5 2 Sessions& Wednesday, November 7

6:00-10:00 p.m.$199 T338 J. Berek

CYBER-SECURITY FOR MANAGERS - ONLINECyber security issues are all around us and reachnearly every part of our business and work, fromonline banking to education. Designed for non-technical managers, directors and others in thework place, you will find out about threats and vul-nerabilities, safeguards, common attacks, viruses,and malware and spyware. Additional topics includedisaster recovery planning, basic security architec-ture, and introductory forensics. Take this class tomake your cyber work environment more secure!

4504 PCTR 59-800 ONLINEMonday, October 1 – Friday, October 26$245 ONLINE UGotClass

Business Skills

BASICS OF SUPPLY CHAIN MANAGEMENTAre you looking to help your organization becomemore productive and competitive? By learning aboutthe evolving field of production and inventory man-agement, you can master logistics to benefit the bot-tom line. This course provides basic definitions andconcepts for planning and controlling the flow ofmaterials into, through, and out of an organization. Itexplains fundamental relationships among the activi-ties that occur in the supply chain from suppliers tocustomers. In addition, the course addresses types ofmanufacturing systems, forecasting, master planning,material requirements planning, capacity manage-ment, productive activity control, purchasing, invento-ry management, distribution, quality management,and just-in-time manufacturing. This course is thefirst in a series of APICS certified courses to become aCertified Production Inventory ManagementProfessional (CPIM), a globally recognized certifica-tion. A textbook is required and may be purchased atthe first class.

4522 PPRO 12-001 Grayslake CampusMondays, September 10 8 Sessionsto October 29

6:00-9:00 p.m.$699 T333 P. Stonebraker

Graphic DesignBusiness Skills

14 QUESTIONS? CALL (847) 543-2615


APICS, the Associationfor OperationsManagement is theglobal leader and pre-

mier source of the body of knowledge inoperations management, including produc-tion, inventory, supply chain, materials man-agement, purchasing, and logistics. TheCollege of Lake County, in partnership withthe Highlands Chapter of the APICS, ispleased to offer this series of classes to benefitorganizations of every size.

This as an instructor-led, online coursethat cannot be accessed through

Blackboard. Please contact our office foraccess information to the online course.

Call (847)543-2615 or [email protected].

Business Skills


Social Media Series at a Discount!

NEW! SOCIAL MEDIA SERIESGet in on this exciting and growing way to communi-cate, market and serve your customers and clients.From Facebook to Twitter, blogging, YouTube,LinkedIn, and more, discover the new principles ofcommunication that apply across all networks and howthese specific social networks work and the possibleuses for your organization. Learn how social networksare used to develop a two-way communication andmarketing strategy for your organization. Then find outwhat you can be doing, what you should be doing, andtake back a plan to integrate social networks into yourcommunication and marketing. Whether you are newto social networks or already involved, you will comeaway with both an understanding of social networksand practical, how-to techniques to integrate socialnetworks into your organization or business.Introduction to Social Media, Marketing Using SocialMedia, and Integrating Social Media are included in theseries. It is useful for businesses, nonprofits, govern-ment, and other organizations. Your instructors are out-standing practitioners who also speak, write, and trainothers on social networks.

4526 PPRO 40-800 ONLINETuesday, September 4 to Friday, November 30$495 ONLINE U Got Class

NEW! INTRODUCTION TO SOCIAL MEDIA Get involved in the move from in-person to onlinecommunication. Learn what social networks are andtheir role in your business. Find out the top sites andhow businesses are using the sites for communica-tion, customer retention, branding, marketing, mar-ket research, needs assessment and serving cus-tomers and clients. Explore the options for yourorganization. Look at case studies of what otherorganizations are doing. Your instructor is a national-ly known speaker, consultant and trainer on socialnetworks and social media.

4523 PPRO 37-800 ONLINETuesday, September 4-Friday, September 28$195 ONLINE U Got Class

NEW! MARKETING USING SOCIAL MEDIA Develop a two-way communication and marketingstrategy for your organization using social networks.Let your instructor guide you in exploring majorsocial networks, including Twitter, LinkedIn, andblogging. Learn quick, easy ways to use Twitter, blogsand LinkedIn to engage your customers or clients andkeep them interested in your organization or business.You’ll find out the advantages and disadvantages ofeach, and learn what’s right for your work and kind oforganization. Your instructor is a director of market-ing for a national association, and writes and speakson the topic.

4524 PPRO 38-800 ONLINEMonday, October 1-Friday, October 26$195 ONLINE U Got Class

NEW! INTEGRATING SOCIAL MEDIA Take away practical strategies and techniques forimplementing social networks for your organizationor business. Learn how to create your own privatesocial network using Ning, work socially usingGoogle Docs and calendars, and move your websiteto an interactive Web 2.0 site. Your instructor willhelp you choose which social network tools are rightfor your situation, and then integrate them into yourwebsite to develop a social networking strategy foryour organization. Find out what you can be doing,what you should be doing, and develop a plan tointegrate social networks into your communicationand marketing.

4525 PPRO 39-800 ONLINEMonday, November 5-Friday, November 30$195 ONLINE U Got Class

SUPERVISORY AND LEADERSHIP ONLINEEnsuring the efficiency of your team is the key to yoursuccess and is your most important responsibility.Learn about effective delegation, performance manage-ment, and writing performance reviews. Discuss thespecifics of the supervisor's role and responsibilities,and strategies for improving your overall effectivenessas a leader. After completing this class, you will be ableto self-assess your own competencies, know what youneed to do to maximize your effectiveness as a supervi-sor, and employ strategies to create productive andcooperative staff relationships. Get practical, easy tounderstand, and insightful methods for new and evenexperienced supervisors and managers.

4527 PPRO 47-800 ONLINETuesday, September 4-Friday, October 26$395 ONLINE U Got Class

MENTORING AND COACHING IN THE WORKPLACEMentoring and coaching are used frequently in organ-izations to improve leadership competencies and pro-vide employee support. It has benefits for the employ-er and employee. Develop skills in the development,implementation, and support of coaching and men-toring programs in your workplace. Take home themuch-awaited toolkit you have been searching for toimprove your employees’ performance and create theworking environment that your employees will findtruly rewarding.

4528 PPRO 48-800 ONLINETuesday, September 4-Friday, October 26$295 ONLINE U Got Class

BUSINESS RESEARCH ONLINE Discover the specific knowledge needed to succeed inresearching and utilizing the best and most appropri-ate data for decision making for your work organiza-tion. Get the skills needed to effectively communicateresearch results to a specific audience for maximumimpact and effective decision making. This course isfor business professionals, entrepreneurs, and anyonewho needs specific information about a business; orwho is in business and needs specific informationabout a particular topic such as market potential,competitive intelligence, standard industry practice,or productivity improvement. You will gain the specif-ic knowledge you need to succeed in your researchquest. This certificate is comprised of three topics:Introduction to Business Research, BusinessStatistics, and Qualitative Business Research.

4529 PPRO 62-800 ONLINETuesday, September 4-Friday, November 30$495 ONLINE U Got Class

These are instructor-led, online courses that cannot be accessed through Blackboard.Please contact our office for access information to the online course.Call (847)543-2615 or email [email protected].

Business Skills

16 QUESTIONS? CALL (847) 543-2615


eMarketing Seriesat a Discount!EMARKETING ESSENTIALS SERIESCompletion of these three online classes will provideyou with a well-rounded understanding ofeMarketing. This series provides a fundamental yetadvanced introduction to eMarketing, includingimproving email promotions, analyzing your web sitetraffic, gaining search engine optimization, and howto successfully employ online advertising. These tech-niques are relevant for any type of organization,including businesses, companies, non-profits, andgovernment agencies. No eMarketing experience orexpertise is necessary. If you are already at anadvanced level, your instructors are experts and canprovide the latest, most advanced information andwill answer your toughest questions.

4533 PPRO 79-801 ONLINETuesday, September 4-Friday, November 30$495 ONLINE U Got Class

IMPROVING EMAIL PROMOTIONS Discover new ways to improve your email promo-tions, including when to email, what to email, andtesting email copy. Then find out how to analyze youremail response rates, including getting the benchmarks for open rates and click through rates. Learnhow to improve your email promotion and responseswith tracking and testing. Get a basic introduction toemail promotions. If you are advanced, your instruc-tor is an email expert and can answer your toughestquestions as well.

4530 PPRO 76-801 ONLINETuesday, September 4-Friday, September 28$195 ONLINE U Got Class

BOOSTING WEBSITE TRAFFICAcquire the basic skills to boost your web site traffic,including how to analyze your visitor traffic, how touse search engine optimization to get greater visibili-ty and exposure in Google searches, and how toredesign your web site copy to increase your visitorsand results. No experience necessary, but if you are atan advanced level, your instructor is an SEO expertand can answer your toughest questions as well.

4531 PPRO 77-801 ONLINEMonday, October 1-Friday, October 26$195 ONLINE U Got Class

ONLINE ADVERTISING Get the keys to making online advertising work foryou and your organization. See how pay-per-clickadvertising with Google AdWords works. Find out howto test low budget Adword campaigns. Learn how youcan target local audiences. Then discover Facebookadvertising and how you can determine the demo-graphics and even numbers of people you want toreach. No experience necessary, but if you are at anadvanced level, your instructor is an online ad expertand can answer your toughest questions as well.

4532 PPRO 78-801 ONLINEMonday, November 5-Friday, November 30$195 ONLINE U Got Class

Leadership and Performance Management Series

Continuing Professional Development’sLeadership and Performance ManagementSeries consists of five programs that utilizea “building-block” technique approach.When completed, you will be equippedwith the most comprehensive and applica-ble management skills available. The firstcourse in the series, Managing yourInterpersonal Style for Greater Success,focuses on your interpersonal style andhow your behavior impacts others. Thesecond course in the series, VersatileLeadership, will help you learn how toeffectively diagnose and manage theabilities, motivations and performance of employees, co-workers and yourself.Subsequent courses in the program, offered in future semesters, include:Performance Management, TeamDevelopment and three individual leadership coaching sessions.

Classes do not have to be taken consecutively.

About the Instructor:Ed Hendricks, instructor and principal ofDynamic Developments Education andTraining – course developer, has over 20 years’ experience in leadership and performance management, presentationskills and sales training. Ed has deliveredtraining to a global audience consisting of employees, managers and leaders oforganizations. He has received nationalrecognition as a subject matter expert andleader in the training community.

See page 3 for information about a breakfast workshop with Ed Hendricks on October 5.


Students who withdraw from certificate or series programs offered by ContinuingProfessional Development prior to the first day of class will receive a 100% refund.

Refunds for withdrawals after the first day of class, but within the first 15%of the class, will be applied by CPD minus the cost of any materials

returned in less than new condition.

MANAGING YOUR INTERPERSONAL STYLE FOR GREATER SUCCESSDevelop skills in managing relations by learningto take appropriate actions when relating to thefour behavior styles. You will consider interper-sonal needs, treatment of time, decision makingstyle and performance under stress. This two-daysession consists of four modules designed to helpyou understand your interpersonal style andadapt it to work in better relationship to otherstyles. With this knowledge, you will gain valuableinsights into the unique interpersonal dynamicsthat affect the quality of one's daily interactionswith others. Specifically, you will discuss:• Understanding, accepting and interpretingFeedback

• Interpersonal Style Traits and Impact on Others

• Dealing with Relationship Tension andIdentifying Sources of Tension

• Forming Partnerships and Gaining Commitment

• Preferred Learning Environment

• Decision Making

• Behavior in a Leadership Role

• Strategies for More Effective WorkingRelationships

• Action Planning Ideas for Improved Performance

Attention Nurses and Social Workers: This CNEactivity is eligible for 12.6 contact hours fornurses and 15 CEUs for Social Workers.

4538 PPRO 89-001 Grayslake CampusWednesday and Thursday 2 SessionsOctober 24 and 258:30 a.m.-4:30 p.m.$499 T333 E. Hendricks

VERSATILE LEADERSHIP Do you know if your employees or co-workers areready, willing, and able to complete any given workassignment? Are you looking for ways to reversefaltering productivity personally or on your team?This workshop will teach you how to effectivelydiagnose and manage the abilities, motivations,and performance of team members. By focusingon the skills necessary to constructively influenceemployee effectiveness, the course complementsand strengthens any existing management sys-tem. Versatile leadership is an essential tool forassessing the dynamics of the workplaces andresponding in the most effective manner.

Attention Nurses and Social Workers: This CNEactivity is eligible for 6.3 contact hours for nurs-es and 7.5 CEUs for Social Workers.

4539 PPRO 92-001 Grayslake CampusThursday, November 8 1 Session8:30 a.m.-4:30 p.m.$249 T333 E. Hendricks

Project ManagementProfessional Seriesat a Discount!PMP SERIES (2.5-0) 2.5 HOURSInterested in getting your Project ManagementProfessional (PMP®) certification? Completion ofthese three classes will provide you with the 35 profes-sional development units (PDUs) required to obtainyour PMP Certification, and prepare you for the PMPexam. With these dynamic courses, taught by AndyKaufman, a certified PMP, trainer, and author you canmake this the year that you become a certified PMP.

4537 PPRO 88-002 Grayslake CampusSaturday, September 15 to 5 Sessions

Saturday, October 278:30 a.m.-4:30 p.m.$1,299 T333 A. Kaufman

ESSENTIALS OF PROJECT MANAGEMENT (1-0) 1 HOURDoes your organization struggle with delivering proj-ects on-time and on-budget? Would you like to helpyour teams work together to deliver projects more reli-ably? Perhaps you’re interested in pursuing certifica-tion as a Project Management Professional (PMP)?Join us for our Essentials of Project ManagementWorkshop. This two-day, hands-on session, led by acertified PMP, will give you practical insights on howto deliver your projects more reliably. In addition, youwill qualify for 14 PDUs toward your project manage-ment certification.

4534 PPRO 85-002 Grayslake CampusSaturdays, September 15 & 22 2 Sessions8:30 a.m.-4:30 p.m.$499 T333 A. Kaufman

ADVANCED PROJECT MANAGEMENT (1-0) 1 HOURSSeasoned project managers are asked to successfullydeliver despite increasing complexity. Our AdvancedProject Management workshop is designed to gobeyond the essentials of basic project planning. Basedon the Project Management Institute’s (PMI®)PMBOK® Guide, you will get in-depth instruction onmore advanced topics such as earned value, procure-ment management, stakeholder relationship manage-ment, quality management, and team leadership.Taught by a certified Project Management Professional(PMP®), you will get practical insights on advancedtopics that will help experienced project managersimprove project outcomes.

4535 PPRO 86-002 Grayslake CampusSaturdays, October 13 & 20 2 Sessions8:30 a.m.-4:30 p.m.$499 T333 A. Kaufman

PROJECT MANAGEMENT EXAM PREP (0.5-0) 0.5 HOURSJoin us for this intensive, one-day session designed toget you on the path to achieving your goal of becom-ing PMP certified. What should you focus on? Whatare some tips to keep in mind to help answer the toughquestions? You will leave this session with everythingyou need to prepare for passing the exam.Comprehensive study material is provided including ahard copy of the Project Management Body ofKnowledge (PMBOK® Guide), a top rated exampreparation book, and a CD that provides a simulatedexam testing experience. The session is facilitated by acertified PMP with experience helping people prepareand pass the certification exam worldwide.

4536 PPRO 87-002 Grayslake CampusSaturday, October 27 1 Session8:30 a.m.-5:00 p.m.$499 T333 A. Kaufman

Business Skills


Please note: Experience, education and exam requirements are neededto obtain PMP certification in addition to the project management

education fulfilled by the three courses offered here.For more information, visit wpdi.clcillinois.edu/professional/projmgmt.asp.

Note: Continuing Education Vocational Credits do not apply to any degree or certificate programoffered at the college in the academic divisions. Vocational credits will not be added to a student’sacademic credit hours or included in the GPA. Students receive a grade of P (Pass) or N (No Pass).

Call the department at (847) 543-2615 for additional information.

Lean Essential Seriesat a Discount!LEAN ESSENTIALS SERIES (1.5-0) 1.5 HOURSBoost your success with a solid foundation in LeanEssentials. Competitiveness today demands stream-lined operations and a workforce that has abilities toimprove processes and performance to deliver bot-tom-line results. This certificate program, based onToyota’s renowned production system (TPS), isdesigned to prepare you to serve as the Lean expert foryour organization or department. Manufacturing andservice organizations successfully use Lean and valueindividuals who have Lean knowledge and skills.

4734 PPRO 98-001 Grayslake CampusSaturdays, October 6, 20 & 3 Sessions

November 38:00 a.m.-5:00 p.m.$749 T323 D. Owens

ESSENTIALS OF LEAN (0.5-0) 0.5 HOURSAre you trying to learn what Lean is all about? Thiscourse will provide an overview of Lean principlesand help analyze your group’s activities. You will beable to get results right away by learning to improveand sustain efficiency.In the morning of this one day session, Lean overviewand key concepts will be covered. Topics include:• Goals of Lean• Lean History• Human Factors in Change• House of LeanThe afternoon will cover Lean Foundational Elements,such as:• 5S Definitions• Steps in a 5S Event• 5S Simulation

4731 PPRO 95-001 Grayslake CampusSaturday, October 6 1 Session8:00 a.m.-5:00 p.m.$289 T323 D. Owens

THE LEAN PROCESS (0.5-0) 0.5 HOURSAre you ready to implement Lean? This course pro-vides the needed essential skills to visualize andunderstand work as a process, process flow, and per-formance as a function of work. Gain the skills youneed for optimal process management.In the morning of this one day session, participants willlearn how to see the work process. Key concepts are:• Spaghetti and circle diagram• Workflow• Value added flowchartThe afternoon will cover work as a process, learning torecognize waste. Topics include:• Discovering the “hidden factory”• Value added vs. non-value added activities• 8 Mudas (wastes) in your organization

4732 PPRO 96-001 Grayslake CampusSaturday, October 20 1 Session8:00 a.m.-5:00 p.m.$289 T323 D. Owens

LEAN ORGANIZATION AND ANALYSIS (0.5-0) 0.5 HOURSAre you refining and improving your Lean approach-es? This course provides the techniques and workrequired to bring a product or service to a customer. In the morning of this one day session, participantswill cover Value Stream Mapping (VSM) by highlight-ing the following:• VSM purpose and steps for construction• VSM for the current state• VSM concepts for the future stateThe afternoon will maximize the benefits of other leanmodules, such as:• Kaizen and rapid improvement events• Problem solving using PDCA/DMAIC• Poka-Yoke

4733 PPRO 97-001 Grayslake CampusSaturday, November 3 1 Session8:00 a.m.-5:00 p.m.$289 T323 D. Owens

Hospitality BASSET Protect your liquor license and reduce your risk as analcohol server. Liquor license owners, alcohol sellersand servers learn how to determine the servability ofpatrons, the physical and psychological effects of alco-hol, local ordinances of alcohol consumption anddriving, Blood Alcohol Concentration, and determina-tion of proper IDs. BASSET is certified by the IllinoisLiquor Control Commission, and is required by theLake County Commission and various other munici-palities for facilities licensed to serve and sell alcohol.The course does NOT prepare individuals to be bar-tenders. Effective 12/1/10: Requests from past andcurrent students to replace a BASSET “Certificate ofCompletion” will be honored for up to three years fromthe class date.

4509 PHOS 1-001 Grayslake CampusSaturday, September 8 1 Session8:00 a.m.-12:00 p.m.$49 T333 C. Parr

4510 PHOS 1-002 Grayslake CampusMonday, October 1 1 Session6:00-10:00 p.m.$49 T326 C. Parr

4511 PHOS 1-003 Grayslake CampusSaturday, November 3 1 Session8:00 a.m.-12:00 p.m.$49 T333 A. DeMarco

4512 PHOS 1-004 Grayslake CampusMonday, December 3 1 Session6:00-10:00 p.m.$49 T333 A. DeMarco

BASSET IN SPANISH Proteja su licencia para licores y reduzca el riesgocomo servidor de alcohol. Los dueños de licenciaspara licores, los vendedores y los servidores de alcoholaprenderán a determinar cómo servir a los clientes,los efectos físicos y psicológicos del alcohol, ordenan-zas locales sobre el consumo de alcohol y el manejo deautos, la Concentración de Alcohol en la Sangre, y ladeterminación de identificación apropiada. El progra-ma BASSET está certificado por la Comisión deControl de Licor de Illinois, y es requerido por laComisión del Condado de Lake y varias otras munici-palidades para comercios con licencia para servir yvender licor. Este curso NO enseña a las personas acómo preparar bebidas alcohólicas.

4513 PHOS 2-001 Grayslake CampusMonday, November 5 1 Session6:00-10:00 p.m.$49 T326 J. Alvarez

Business SkillsHospitality

18 QUESTIONS? CALL (847) 543-2615


Event PlanningTravel and Tourism


FOOD SAFETY REFRESHER COURSE Attention certified food service sanitation managersseeking renewal of your five-year Illinois Departmentof Public Health (IDPH) Food Service SanitationManager Certification (FSSMC). This refresher is acondensed version of the 15-hour FSSMC certificationcourse and is for renewal only. You must bring yourIDPH license and a #2 pencil to this class. A textbookmust be purchased prior to class.

4514 PHOS 3-001 Southlake CampusThursday, October 11 1 Session9:00 a.m.-3:00 p.m.$60 V336 J. Alvarez

4515 PHOS 3-002 Grayslake CampusMonday, December 3 1 Session9:00 a.m.-3:00 p.m.$60 T333 J. Alvarez

RE-CERTIFICACION DE SANIDAD Este curso de 6 horas es requerido por elDepartamento de Salud del Estado de Illinois pararenovar el certificado de sanidad antes que se expida.El curso cubre los aspectos más importantes parapreparar y servir alimentos sanos y la prevención deenfermedades alimenticias. Este curso puede sertomado en cualquier tiempo dentro de los 5 años desu certificado. Este curso es solo para personas quedesean renovar el certificado que no se ha vencido. Serequiere presentar el certificado vigente el día de clase.

4516 PHOS 4-001 Grayslake CampusThursday, October 25 1 Session4:00-10:00 p.m.$60 T323 J. Alvarez

Event Planning MEETING AND EVENT MANAGEMENT (2-0) 2 HOURSLearn strategies to develop meetings and specialevents. You will be introduced to the many considera-tions involved in planning an event. You will learn howto conduct a needs analysis, balance multiple presen-tation formats, develop conference space schematics,create a program planning and event timeline, devel-op a budget, and understand the basics of marketingand promotion. A textbook is required and is availablefor purchase in the CLC bookstore.

4517 PHOS 10-001 Grayslake CampusMondays and Wednesdays 12 SessionsOctober 1 to November 76:00-9:15 p.m.$249 T323 S. Parnell

Travel and TourismThe Travel and Tourism courses are offered on the Internet and can be accessed viaBlackboard. For more information, go to CLC’s website at clconline.clcillinois.edu.Books are required and are available atwww.clcbkst.com.

BUSINESS OF TRAVEL AND TOURISMBegin your journey to a successful career in travel andtourism with a systematic, real-world focused, andcomprehensive review of this exciting profession. Youwill be introduced to basic travel concepts, key sectorsfor the travel industry, effective practices for selling thetravel product, an overview of destination knowledgeand use of technology in the travel and tourism indus-try. This is one of a series of classes to prepare you totake the Travel Agent Proficiency Certification Exam.

4518 PHOS 20-800 ONLINEMonday, August 27 to Sunday, December 16$349 ONLINE N. Roop

GEOGRAPHY TRAVEL AND TOURISM What’s your geography IQ? Geography literacy isessential for those planning a career in the travel,tourism or hospitality industries. You’ll learn aboutthe world’s most popular destinations and discoverunique, lesser known locations. You’ll explore thephysical environment, history, language, currency,transportation, accommodations and attractions ofkey tourist destinations around the world. You’ll alsolearn how to match clients to destinations, arrangetravel itineraries and respond to common requests.This is one of a series of classes to prepare you to takethe Travel Agent Proficiency Certification Exam.


NEW! GUIDE TO THE CRUISE INDUSTRYWelcome to this exciting introduction to the world ofcruising. You will begin your study with a brief historyof the amazing evolution of the cruise industry. Learnabout the many unique cruise regions around theworld, and the ports of call, shore excursions and attrac-tions at different destinations. Explore the many differ-ent cruise companies, learn how to read a cruisebrochure and a deck plan, how to market, promote,price and book a cruise vacation for individuals orgroups. On-board daily routines and activities will bediscussed, along with cruise etiquette, tipping, packingand pre- and post-cruise packages. You will also learnwhat to expect on a day in port and a day at sea. Thiscourse can be taken as part of the necessary require-ments to earn a CLIA industry professional designation.

4520 PHOS 22-800 ONLINEMonday, September 17 to Sunday, November 25$249 ONLINE N. Roop

TRAVEL AGENT PROFICIENCY EXAM This comprehensive online review will prepare you tobe successful on the Travel Agent Proficiency (TAP)Exam. The TAP Exam was developed by The TravelInstitute and The American Society of Travel Agents(ASTA) to provide a national standard of entry-levelproficiency for travel and tourism professionals. Itmeasures entry-level competency in all aspects of thisindustry including air, rail and motor coach tours,accommodations, cruises, group tours, destinations,industry technology, sales, customer service andmore. Hundreds of practice questions will challengeyour industry knowledge. Students must pass the TAPby a score of 75% or higher.Prerequisites: The Business of Travel & Tourism andGeography for Travel and Tourism. Information on thetesting options, fees, and score reporting, will be givenat the end of the class session.


Teacher Education

ICTS TAP TEST PREP

This course is offered on the Internet and can beaccessed via Blackboard. For more information,go to CLC’s website at clconline.clcillinois.edu.

Sharpen your skills for the ICTS Test of AcademicProficiency (TAP)! This course will help you becomeprepared to take the TAP (administered by the IllinoisCertification Testing System) by reviewing and ana-lyzing questions in reading comprehension, grammarand writing concepts. You will practice responses towriting prompts. The practice and review of mathconcepts will include interpreting graphs and chartsand solving algebra, geometry, and word problems.

4454 PTCH 35-800 ONLINEMonday, September 10 to Friday, October 19$229 ONLINE M. Donehoo

Teacher Education

20 QUESTIONS? CALL (847) 543-2615


Non-Blackboard Options

These are instructor-led, online courses that cannot be accessed through Blackboard. Please contact our office for access information to the online course. Call (847) 543-2615 or email [email protected].

All the classes listed below run from September 10 to November 16 and cost $199. They offer between 30 and 45 CPDUs each. For complete class details and descriptions, please visit wpdi.clcillinois.edu/professional/teacher.asp

READING FUNDAMENTALS� Reading 1: Introduction to Scientific Research PTCH 60-800 – Class number 4455� Reading 2: Foundation for Effective Reading Instruction PTCH 60-801 – Class number 4456� Reading 3: Effective Evaluation and Assessment PTCH 61-800 – Class number 4457

STRATEGIES FOR DIVERSE LEARNING NEEDS� Talented and Gifted Education: Working with High Achievers PTCH 62-800 – Class number 4458� Educational Assessment: Assessing Student Learning in the ClassroomPTCH 63-800 – Class number 4459

� Learning Disabilities PTCH 68-800 – Class number 4474� Teaching Elementary Math Conceptually PTCH 69-800 – Class number 4475�Why DI?: An Introduction to Differentiated Instruction PTCH 71-800 – Class number 4476

SOCIAL, EMOTIONAL AND BEHAVIORAL ISSUES IN EDUCATION� Behavior is Language: Strategies for Managing Disruptive BehaviorPTCH 64-800 – Class number 4460

� Attention Deficit Disorder PTCH 65-800 – Class number 4461� Autism and Aspergers Disorder PTCH 65-801 – Class number 4462� Child Abuse PTCH 65-802 – Class number 4463� Drugs and Alcohol in Schools PTCH 65-803 – Class number 4464� Harassment, Bullying,and Cyber-Intimidation PTCH 65-804 – Class number 4465� Inclusion PTCH 65-805 – Class number 4466� Teaching Diversity PTCH 65-806 – Class number 4467� Traumatized Child PTCH 65-807 – Class number 4468� Violence in Schools PTCH 65-808 – Class number 4471� Advanced Classroom Management PTCH 65-809 – Class number 4472� Understanding Aggression PTCH 67-800 – Class number 4473� Ethics and Safety in Education PTCH 70-800 – Class number 4841

Teacher Education


NEW! Online Teaching Seriesat a Discount!

NEW! ONLINE TEACHING SERIESFrom building an online course to improving an exist-ing online course, from fostering online discussion toencouraging student interaction, from traditionalassessment to online tests, this certificate will give youboth the fundamentals of teaching online.Additionally, it will cover the most advanced tips andtechniques in the business. This series is comprised ofthree one-week courses: Advanced Teaching Online,Designing Online Instruction, and Building OnlineCommunities in Cyberspace.

4481 PTCH 94-800 ONLINEMonday, October 22 to Friday, December 7$495 ONLINE U Got Class

NEW! ADVANCED TEACHING ONLINE In the 21st century, half of all learning will be online.The opportunities are tremendous for teachingonline. Discover how to plan, develop and teach anonline course. Take home a ten step model for devel-oping your online course. Experience one of the mostadvanced online classrooms for teachers. Learn howto create online audio lectures with slide shows. Findout how self quizzes enhance learning. Engage inonline discussion with other teachers. An instructor’sbook, “Advanced Teaching Online,” is included.

4478 PTCH 91-800 ONLINEMonday, October 22-Friday, October 26$195 ONLINE U Got Class

NEW! DESIGNING ONLINE INSTRUCTION Learn about the online instructional environment,envisioning your online course, developing a webcourse, phases of design and development, designguidelines and more. Discover the principles behindthe adoption of technology innovation and the natureof the online learning environment. Then get tips forplanning your online course, identifying resourcesand design guidelines. Discuss the phases of designand development and models, motivating student-student interaction and managing interaction. Getthe latest information on copyright issues, assess-ment and evaluation. Your instructor is co-author ofthe book “Faculty Guide to Moving Teaching andLearning to the Web.”

4479 PTCH 92-800 ONLINEMonday, November 5 to Friday, November 9$195 ONLINE U Got Class

NEW! BUILDING ONLINE COMMUNITIESIn the online classroom, knowledge is often generatedthrough the relationships and interactions amongparticipants. Come learn how to create an online com-munity with the foremost authorities and authors ofthe popular book with the same title as this course.Acquire a new understanding of redefining communi-ty in cyberspace. Find out the importance of a learn-ing community. Learn about dialogue as inquiry,negotiating discussion guidelines and intergroup andother forms of collaboration.

4480 PTCH 93-800 ONLINEMonday, December 3 to Friday, December 7$195 ONLINE U Got Class

NEW! METHODS FOR TEACHING ADULTS This series is your invitation to teach others in-per-son. Join in one of the more important functions in life- passing on knowledge and skills to others. It is bothan opportunity and a responsibility. Whether youwant to teach others or currently teach others, in anysetting, either formally or informally, this course is foryou. We will give you both the fundamental andadvanced information to improve your teaching. Yourlead instructor is author of “How to Teach Adults,” thebest-selling book on the subject. The ebook version isincluded in the course.

4477 PTCH 90-800 ONLINETuesday, September 4 to Friday, October 26$295 ONLINE U Got Class


Personal SuccessProgram

The Personal Success Program (PSP) offers a variety of vocational courses to meet theneeds of students with mild to moderatecognitive impairment. Students 18 years andolder who are not able to meet the entrancerequirements for traditional college levelcourses are eligible. The focus is on gainingvocational skills to acquire entry-level employ-ment. Many classes have a content expert and a special education teacher. Please visitwpdi.clcillinois.edu/professional/personalsuccess.asp for additional requirements or call (847) 543-2615 for more information.

CAREER EXPLORATIONExplore the world of work with such topics as gettingand keeping a job, employment readiness, time man-agement skills, getting along with co-workers andsupervisors, team building, job search techniques,completing an application, resumes and interviewingskills. This program is the core of the Personal SuccessProgram and is required for first time participants.

4551 PPSP 1-001 Grayslake CampusTuesday, September 11 to 26 SessionsThursday, December 13

11:00 a.m.-12:00 p.m.$425 T323 G. Johnson

New Site!4552 PPSP 1-002 Southlake CampusWednesdays, September 12 to 13 SessionsDecember 12

8:15-10:15 a.m.$425 V232 G. Johnson

FOOD SERVICE SKILLS I Learn the basic skills required for entry-level foodservice occupations. Participate in a hands-on learn-ing environment in the following areas: basic sanita-tion, safe food handling and storage, safety issues, andbasic food preparation. At the completion of thecourse you will know basic food sanitation principles,identify kitchen equipment and what it used for andunderstand measurements as it relates to cooking.


10:30 a.m.-12:20 p.m.$425 V232 G. Johnson

KEYBOARDING SKILLS I Explore the basics of keyboarding plus the parts of acomputer. Discover the keyboard and begin to touchtype the alphabet and special characters. Using theMicrotype keyboarding program, you will progress atyour own pace.


12:50-2:50 p.m.$425 V234 A. Beard

COMPUTER SKILLS I Build confidence using personal computers. In thishands-on class, you will learn basic workplace com-puter skills including how to create and save foldersand files, sending and receiving emails, creating basicdocuments-letters, memos, and spreadsheets.

4553 PPSP 10-001 Grayslake CampusThursdays, September 13 to 13 SessionsDecember 13

9:00-10:55 a.m.$425 T338 A. Beard

CHILDCARE SKILLS: DEVELOPMENT & PERSONALITY TRAITS Would you like to prepare for a job in a childcare cen-ter? Learn the types of personality and character traitsthat are important in caring for children from infancyto pre-school age. Having a better understanding ofthe children in your care will prepare you to under-stand each development stage from infancy throughpre-school. Some activities include how to preparenutritional meals and snacks, safety and sanitationguidelines, and how to apply developmental and ageappropriate behavior reinforcements.

4555 PPSP 12-001 Grayslake CampusTuesday, September 11 to 26 SessionsThursday, December 13

12:30-1:30 p.m.$425 T323 G. Johnson

Personal Success

22 QUESTIONS? CALL (847) 543-2615


New Site for Fall 2012Classes now offered at both the Grayslakeand Southlake (Vernon Hills) campuses.

Online Classes

VISIT WPDI.CLCILLINOIS.EDU/SBDC FOR MORE INFORMATION. 23

Online Courses� Professional� Convenient�Affordable

Learn a new skill or improve existing oneswith interactive online courses for the mostin-demand topics. Pick the learning style thatbest suits your needs!

Take online courses anywhere and when it’s most convenient for you.

A small sample of the course topics offered through Continuing Professional Development:

Computer skills• Workplace skills such as keyboarding• Microsoft Word, Excel, PowerPoint and Access• Adobe Photoshop, Dreamweaver, Illustrator and InDesign• Certification Prep• Database design and management

Green Technology• Going Green at Work• Purchasing Green

Business skills• Communication • Management• Workplace Writing• Working with Difficult People

Sales and Marketing• Effective Selling• Designing Websites• Internet Marketing• Writing Persuasive Text

See page 15 for additional UGotClass Online classesfor those seeking specific business skills.

Visit www.ed2go.com/clc for more information or to find a specific course.

For registration details or to learn more call (847) 543-2615 or visitwpdi.clcillinois.edu/professional/online.

Learning Style Preference:

Instructor-led:Patient, experienced professionalslead instruction.

Learn from the comfort of your computer.

Complete flexibility:Course work is completed independentlybased on your schedule.

Work when you want, where you want.

Course Provider:

Instructor-led Courses

• Hundreds of engaging courses• Most courses meet for 6 weeks (12 lessons)• Classes start every month• Start as low as $99

Self-paced Tutorials

• Hundreds of self-paced courses• Start when you want• Self-directed courses – you set the pace• Range from $99 – 399

Online Courses for Educators

Online courses provided by

Additional online courses for educators(offered through VESi) are convenient, affordable, and effective.

Earn CPDUs for as little as $199 per course.

Complete Educator Online course listing on page 20.

24

Illinois Small BusinessDevelopment Center

START STRONG. STAY STRONG. GROW STRONG.

Starting or growing a small business is exciting; you don’t have to go it alone! Let the experts at the IL Small Business Development Center (IL SBDC) guide you to success.

The IL SBDC assists Lake County small business owners start and grow businesses through workshops and FREE one-on-one advising sessions. The IL SBDC is your trusted business advisor, resource and partner in the success of your business.

The IL SBDC has assisted small businesses grow and succeed for over a quarter of a century.

IL SBDC’s services include:• FREE one-on-one business advising and coaching with noted experts• Assistance in developing business plans and financial statements• International Trade consulting services• Aid in forming strategic marketing plans• Support in securing loans with local lenders and service providers• Spanish-speaking advisors and workshops available• Interactive, low-cost workshops. Complete course descriptions andinformation are on the following pages.

Visit: wpdi.clcillinois.edu/sbdc

Call: (847) 543-2033

Email:[email protected]

The Illinois Small Business Development Center (IL SBDC) is funded in partthrough a cooperative agreement with the Illinois Department of Commerce & Economic Opportunity, the U.S. Small Business Administration, and theCollege of Lake County. All SBA programs are extended to the public on anondiscrimination basis. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Please contact the center at (847) 543-2033 or TDD: (847) 223-0134.

Start-Up & BusinessPlanning

START STRONG SERIESAttention aspiring entrepreneurs and start-ups. Thisseries of workshops will identify the steps to take tobuild your business on a firm foundation. Topicsinclude: Are You Ready for Entrepreneurship; Startinga Business in Illinois; Building Your ProfessionalTeam; and Business Plans Made Easy. You will receivethe best advice from seasoned professionals with win-ning firms and wide spread recognition for their per-sonal and professional success. Join them on the roadto success. Series of four (4) workshops valued at$225 for $175

4812 TBSM 2-800 ONLINE$175 August 7 to October 2

4813 TBSM 2-801 ONLINE$175 August 21 to October 16

4814 TBSM 2-802 ONLINE$175 September 11 to November 6

4815 TBSM 2-803 ONLINE$175 September 18 to November 13

4816 TBSM 2-804 ONLINE$175 October 2 to November 27

4817 TBSM 2-805 ONLINE$175 October 16 to December 11


ARE YOU READY FOR ENTREPRENEURSHIP?Are you ready to start your own business? Before youtake the leap, review the advantages and disadvan-tages of business ownership. What are the critical suc-cess factors that you need to focus on as you start yourjourney of self-employment? At the conclusion, youwill know if you are ready to start a business now or ifyou need to prepare so you can in the future.

4301 TBSM 11-800 ONLINE$50 August 7-14


4303 TBSM 11-802 ONLINE$50 September 11-18

4304 TBSM 11-803 ONLINE$50 September 25 to October 2

4305 TBSM 11-804 ONLINE$50 October 9-16


4307 TBSM 11-806 ONLINE$50 November 6-13


4309 TBSM 11-808 ONLINE$50 December 4-11

LIVE WEBINARS4830 TBSM 11-809 WEBINARTuesday, August 146:00 p.m.-7:30 p.m.$50

4737 TBSM 11-810 WEBINARTuesday, September 186:00 p.m.-7:30 p.m.$50

STARTING A BUSINESS IN ILLINOISStarting a business in Illinois isn’t as simple as press-ing a button. There are laws, regulations and reports acompany must abide by and produce. We will discussimportant aspects of business ownership and receivehandouts that include information on agencies to con-tact. Don’t be sorry, be safe. Learn what is required tostart a business in Illinois.

4310 TBSM 10-800 ONLINE$25 July 31 to August 7


4312 TBSM 10-802 ONLINE$25 August 28 to September 4






4741 TBSM 10-812 ONLINE$25 November 27 to December 4


LIVE WEBINARS4831 TBSM 10-814 WEBINARTuesday, August 79:30 a.m.-11:00 a.m.$25

4832 TBSM 10-815 WEBINARThursday, August 96:00 p.m.-7:30 p.m.$25

4313 TBSM 10-803 WEBINARTuesday, September 119:30 a.m.-11:00 a.m.$25

4314 TBSM 10-804 WEBINARThursday, September 136:00 p.m.-7:30 p.m.$25

4315 TBSM 10-805 WEBINARTuesday, October 99:30 a.m.-11:00 a.m.$25

4316 TBSM 10-806 WEBINARThursday, October 116:00 p.m.-7:30 p.m.$25

BUILD YOUR PROFESSIONAL TEAMAn entrepreneur’s success is often dependent on theprofessional team that supports the small business;the lawyer, accountant, banker, insurance agent, andSBDC advisor. In this series, small business profes-sionals present information that a small businessowner needs to know about legal, accounting, riskmanagement, banking, and the Illinois Small BusinessDevelopment Center at the College of Lake County. Bytaking this course, you will strengthen the relation-ships and talk their language.


4320 TBSM 3-801 ONLINE$75 August 21-September 4








Small Business Workshops


Small Business Workshops Career & Workforce—Small Business

26 QUESTIONS? CALL (847) 543-2033

BUSINESS PLANS MADE EASYDo you need a business plan and do not know whereto start? Every business needs a way to stay focused,on track for growth and ready for the ever-changingbusiness climate. Business Plans Made Easy isdesigned to remove the intimidation and build aworkable plan in a systematic, step-by-step way. By theend of this course, you will have your own personalbusiness plan that can be your roadmap for success.Includes 1.5 hour live webinar orientation

4749 TBSM 1-800 ONLINE$75 August 21 to September 18Tuesday, August 212:00 p.m.-3:30 p.m. WEBINAR

4750 TBSM 1-801 ONLINE$75 September 11 to October 9Tuesday, September 112:00 p.m.-3:30 p.m. WEBINAR

4751 TBSM 1-802 ONLINE$75 September 25 to October 23Tuesday, September 252:00 p.m.-3:30 p.m. WEBINAR

4752 TBSM 1-803 ONLINE$75 October 9 to November 6Tuesday, October 92:00 p.m.-3:30 p.m. WEBINAR

4753 TBSM 1-804 ONLINE$75 October 23 to November 20Tuesday, October 232:00 p.m.-3:30 p.m. WEBINAR

4754 TBSM 1-805 ONLINE$75 November 6 to December 4Tuesday, November 62:00 p.m.-3:30 p.m. WEBINAR

4755 TBSM 1-806 ONLINE$75 November 20 to December 18Tuesday, November 202:00 p.m.-3:30 p.m. WEBINAR

SMART START TO YOUR SMALL BUSINESSStarting your own business is exciting and liberating,but it can also be scary, confusing and risky.Attending this workshop is your first step on the roadto success. The seminar provides valuable advice andinformation concerning the basics of the businessworld and how they affect your business. Learn howto determine the type of legal structure that is bestfor your business, how to prepare and present yourbusiness plan, determine and apply business feasibil-ity, what financial assistance is available to you, howto analyze your profit and loss statement and explorebreak-even analysis.

4829 TBSM 7-001 Southlake CampusThursday, October 25 1 Session6:30 p.m.-9:30 p.m.$35 Room V222 Bard

VETERANS EXPLORING FRANCHISE OWNERSHIPDid you know that there are strong parallels betweenmilitary experience and franchising? Both run on sys-tems and processes, and offer extensive training andsupport. This educational workshop is for veteransonly-- transitioning, retiring or unemployed, who arelooking for honest, accurate information about fran-chise ownership in order to make an informed deci-sion about their future. Franchises are small business-es that create JOBS and over 400 franchisors offer dis-counts for veterans because they want YOU. Learnwhat questions to ask; how to evaluate franchiseopportunities, and what funding options are available.

4845 TBSM 47-001 Southlake CampusWednesday, November 7 1 Session7:00 p.m.-9:00 p.m.$30 Room V222 Pollock

BOOT CAMP FOR ENTREPRENEURSAre you a business owner? Local experts will lead thisintense full-day workshop on what you need to knowto operate a successful new business. Topics include:Pricing strategies for profitability; Marketing for suc-cess; Identifying key legal essentials for a soundorganization; Defining your authentic leadershipvision for greater success; Building awareness of yourcompany products or services through effective busi-ness communications; Recognizing insurancerequirements; and Understanding key issues to bankfinancing. It's everything a new business owner needsto make smart informed decisions.

4860 TBSM 12-001 Southlake CampusWednesday, September 19 1 Session8:00 a.m.-4:30 p.m.$125 Room V336 Khorshid

EXECUTIVES EXPLORING FRANCHISE OWNERSHIPThis workshop will open your eyes to the opportuni-ty of franchise ownership, the myriad of businessmodels, concepts and licenses to choose from, andthe skillsets and capital needed to get started. Weighthe pros & cons: employee, independent businessowner, or franchise owner. There are 3,500 franchis-es to choose from. Start with a vision, determine yourgoals and identify the components of a successfulfranchise system. We will take a look at if the FederalTrade Commission & Franchise DisclosureDocuments protect you, recession resistant conceptsand funding options.

4846 TBSM 48-001 Southlake CampusWednesday, September 26 1 Session7:00 p.m.-9:00 p.m.$30 Room V222 Pollock

Business Growth & Development

GROW STRONG SERIESAttention business owners, CEO’s and President’s. Thisseries of workshops work together to provide a planthat will take your business to the next level of success.Topics include: Strategic Planning for Small Business;Cash Flow – Lifeblood of Your Business; Marketing forSuccess and Building Your Business by BuildingRelationships. Each e-training will provide additionalinformation and perspective on priorities to set as youexpand your business. Series of four (4) workshopsvalued at $240 for $200.








STRATEGIC PLANNING FOR SMALL BUSINESSStrategic Planning introduces processes that focus onthe four strategic areas common to all small business-es: Operations, Marketing, Finance, and People. TheSTAR process will develop a one-page strategic planand a one-page action plan that can propel a businessto higher levels of success. Join other small businessowners to learn new processes and techniques thatfocus "on" your business.










CASH FLOW - LIFEBLOOD OF YOUR BUSINESSCash is often referred to as the lifeblood that enables abusiness to survive and prosper, and this is not with-out reason. While a business can survive for a shorttime without sales or profits, without cash it will die,so ready cash is the primary indicator of businesshealth. For this reason the inflow and outflow of cashneeds careful monitoring and management if thebusiness is to stay healthy. Cash is King!











MARKETING FOR SUCCESSMarketing your product or service can seem over-whelming with the many choices available to you.What will work for you varies over time and is basedon an every changing landscape which involves tech-nology, economics, demographics, and other diverseinternal and external factors. Build your plan basedon sound advice and a clearer understanding of mar-keting terminology.

4793 TBSM 5-800 ONLINE$50 July 31 to August 7










LIVE WEBINAR4799 TBSM 5-806 WEBINARTuesday, October 96:00 p.m.-8:00 p.m.$50



ONLINE COURSE INFORMATIONThese are self-paced online courses thatcannot be accessed through Blackboard.Please contact the SBDC for accessinformation for the online course.Call (847) 543-2680 or [email protected].

Visit wpdi.clcillinois.edu/sbdc/onlinefor more online courses.

Online classes sponsored by

BUILD YOUR BUSINESS BY BUILDING RELATIONSHIPSIt does not always require money to increase produc-tion levels and promote higher sales. Building success-ful relationships with employees, venders, and cus-tomers is vital to the success of an organization.Understanding the basics of relationship managementis an inexpensive way to increase profits by workingmore efficiently and effectively.











Accounting & FinanceBASIC RECORDKEEPING FOR SMALLBUSINESSAccurate and complete records are a must for all busi-ness owners to succeed and meet government taxrequirements. Learn how to read a balance sheet,income statement, and projected cash flow statement.Additionally, understand the use of financial ratiosand comparative analysis to measure your business'progress and identify when to make adjustments.

4300 TBSM 6-001 Grayslake CampusWednesday, November 14 1 Session6:30 p.m.-9:30 p.m.$40 Room T326 Oldenburg

QUICKBOOKS MODULE 1 – A PRACTICAL INTRODUCTIONThis class is designed for users who have less than sixmonths’ experience working with QuickBooks. Topicsinclude setup of new files, processing banking,accounts receivable and accounts payable transac-tions, reconciliation of bank and credit card accountsand running basic financial reports.Prerequisite:Able to use Microsoft Windows products.

4161 TBSM 20-001 Grayslake Campus Tuesday, September 11 2 Sessions

& Thursday, September 136:00 p.m.-10:00 p.m.$150 Room T338 Wall

4162 TBSM 20-002 Grayslake CampusWednesday, October 3 1 Session8:00 a.m.-5:00 p.m.$150 Room T338 Wall

QUICKBOOKS - MODULE 2 - INTERMEDIATEIn this QuickBooks Module you will learn to analyzefinancial data to better understand your business;how to create and customize reports; how to track andpay sale tax; and payroll functions including settingup payroll, overview of payroll tracking and paymentprocess for payroll taxes.

4163 TBSM 21-001 Grayslake CampusTuesday, October 16 1 Session6:00 p.m.-10:00 p.m.$100 Room T338 Wall

Legal Aspects of Business Ownership

PROTECTING YOUR BUSINESS, YOURSELFAND YOUR ASSETSBusiness owners and those going into a business ven-ture will be provided with important information con-cerning significant issues that must be considered byevery business venture. Consideration and resolutionof those issues in an appropriate manner for eachbusiness venture builds a solid foundation for growthand success. The series will afford participants withinsight into each issue and an opportunity to discusseach of them with experienced business advisors.

FORMATION OF BUSINESS 4848 TBSM 46-001 Southlake CampusTuesday, August 28 1 Session8:00 a.m.-9:30 a.m.$10 Room V302 Ginsburg

BUY-SELL AGREEMENTS 4849 TBSM 46-002 Southlake CampusTuesday, September 11 1 Session8:00 a.m.-9:30 a.m.$10 Room V302 Ginsburg

INTELLECTUAL PROPERTY / PROTECTION4850 TBSM 46-003 Southlake CampusTuesday, September 25 1 Session8:00 a.m.-9:30 a.m.$10 Room V302 Ginsburg

EMPLOYEES VS. INDEPENDENT CONTRACTOR4851 TBSM 46-004 Southlake CampusTuesday, October 9 1 Session8:00 a.m.-9:30 a.m.$10 Room V302 Ginsburg

THIRD PARTY RELATIONSHIPS 4852 TBSM 46-005 Southlake CampusTuesday, October 23 1 Session8:00 a.m.-9:30 a.m.$10 Room V302 Ginsburg


28 QUESTIONS? CALL (847) 543-2033

Career & Workforce—Small Business




IMPORT AND EXPORT 4853 TBSM 46-006 Southlake CampusTuesday, November 6 1 Session8:00 a.m.-9:30 a.m.$10 Room V302 Ginsburg

MERGERS & ACQUISITIONS & OTHERGROWTH STRATEGIES4854 TBSM 46-007 Southlake CampusTuesday, November 20 1 Session8:00 a.m.-9:30 a.m.$10 Room V302 Ginsburg

CONTINUITY PLANNING / STRATEGY4855 TBSM 46-008 Southlake CampusTuesday, December 4 1 Session8:00 a.m.-9:30 a.m.$10 Room V302 Ginsburg

PROTECTING YOUR ASSETS4856 TBSM 46-009 Southlake CampusTuesday, December 18 1 Session8:00 a.m.-9:30 a.m.$10 Room V302 Ginsburg

Marketing & SalesENGAGEMENT MARKETINGLearn how the marketing landscape for small busi-ness has changed and how to make that change workfor you by focusing on key ideas: word of mouth in asocial world, the engagement marketing cycle andhow your audience can use that engagement to drivesocial visibility that will bring customers backthrough their door and introduce new prospects totheir business.. Discover “why” engagement mattersand how engagement drives social visibility. Learn“how” engagement happens through one of the pri-mary tools of on-line and social engagement –Facebook. The power of Facebook can be beneficial inbringing customers back through the door or to reachyour next great customer.

4839 TBSM 13-001 Southlake CampusWednesday, October 10 1 Session8:30 a.m.-10:00 a.m.$20 Room R228 Robinson

SEARCH ENGINE OPTIMIZATION FOR SMALL BUSINESSSearch Engine Optimization (SEO) is anInternet marketing process that increasestraffic to your web site by improving yourposition in the results of searches. Becomemore visible and make your presence knownin the digital marketplace.

INTRODUCTION TO SEARCH ENGINE OPTIMIZATIONLearn how to make your presence known in a digi-tal marketplace. Introduction to Search EngineOptimization (SEO) through proper use of your website structure, keywords, header tags, Meta tag titlesand Meta descriptions, directory submission,organic versus paid search, impact of quality con-tent, web analytics, and proper link building. Thisclass will concentrate on basic terminology andonline examples.

4771 TBSM 28-001 Grayslake CampusThursday, November 1 1 Session6:30 p.m.-9:30pm$35 Room T326 Soto

INTERMEDIATE SEARCH ENGINE OPTIMIZATION So you have learned the basics, now take it a step fur-ther with more advanced techniques through use ofarticles, directories, backlinks, forums, newsgroups,video, and more. This class will venture deeper intoonline tools and creative working examples.Prerequisite: Intro class or working knowledge.

4772 TBSM 28-002 Grayslake CampusThursday, November 8 1 Session6:30 p.m.-9:30pm$35 Room T326 Soto

ADVANCED SEARCH ENGINEOPTIMIZATION Prerequisite: Intermediate class or strong workingknowledge. Hands-on computer class.

4773 TBSM 28-003 Grayslake CampusThursday, November 15 1 Session6:30 p.m.-9:30pm $35 Room T338 Soto



SOCIAL MEDIA FOR SMALL BUSINESSHow to use Facebook, Twitter and LinkedInto increase your brand visibility 140 characters at a time.

INTRODUCTION TO SOCIAL MEDIALearn how Facebook, Twitter and LinkedIn canincrease your brand visibility, building your smallbusiness by engaging your customers, being positive,popular, current and active. This class will concentrateon basic terminology and online format structure.

4768 TBSM 29-001 Grayslake CampusThursday, October 4 1 Session6:30 p.m.-9:30 p.m.$35 Room T326 Soto

INTERMEDIATE SOCIAL MEDIAYou are using Facebook, Twitter, and LinkedIn - nowwhat? We will discuss advanced strategies and targetspecific networks. This class will venture deeper intoonline tools and creative working examples to drawpeople to your Website. Prerequisite: Introduction or working knowledge.


ADVANCED SOCIAL MEDIA This hands-on class will tie together all social mediaprofiles and teach you how to make them worktogether to build your business.Prerequisite: Intermediate class or strong workingknowledge. Hands-on computer class.


SUPERCHARGING YOUR FACEBOOKMARKETINGIt’s no secret that Facebook has become a huge part ofhow people interact with each other, share ideas, andinteract with the brands they like. Too many business-es aren’t seeing results from their Facebook marketingefforts because they are posting content rather thanusing Facebook as a marketing tool. Develop a plan toturn “fans” into customers and drive more “likes andshares” into more business. Learn how to leverageFacebook to grow your business.

4840 TBSM 23-001 Southlake CampusWednesday, November 14 1 Session8:30 a.m.-10:00 a.m.$20 Room R228 Robinson

INCREASE YOUR SALES STRATEGY IQCreate sales strategies that sell. This workshop willintroduce you to the sales audit process and help youidentify what might be keeping your business fromachieving its highest potential. Start by reviewingstrategic issues, goals and values, and finish with tac-tical examples. Evaluate the steps of the sale and sys-tems. This class will help you recognize ways to inte-grate and leverage your sales process to drive revenuesand efficiencies.

4844 TBSM 41-001 Southlake CampusThursday, November 8 1 Session6:30 p.m.-8:30 p.m.$30 Room V222 Slupe

POWER BRANDINGIn this dynamic and interactive workshop, you willlearn how to develop a powerful brand that will act asboth a potent competitive weapon and a strong inter-nal unifying force. The session includes many exam-ples and applications to your business and teaches theguiding principles that will enable you to hone yourbrand, use it as a business building tool and leverageyour marketing dollars to go further and work harder.

4298 TBSM 54-001 Grayslake Campus Thursday, September 6 1 Session8:00 a.m.-10:00 a.m.$35 Room T326 Bailen

4299 TBSM 54-002 Southlake Campus Thursday, September 27 1 Session3:30 p.m.-5:30 p.m.$35 Room V120 Bailen

International TradeWEBSITE & SOCIAL MEDIA GLOBALIZATIONThis workshop will help you utilize the tools already atyour fingertips to strengthen opportunities in theglobal marketplace. Incorporate ideas for your websitemaking it more globally friendly to attract foreignbuyers. Discover similarities and differences of socialmedia usage around the world, developing strategiesthat you can utilize for your company. Discussions toinclude: SEO strategies, website designs, elevatingyour company’s global image, and marketing to vari-ous cultures.

4847 TBSM 91-001 Southlake Campus Wednesday, September 26 1 Session9:00 a.m.-12:00 p.m.$50 Room R228 Mayorga

EXPORT BASICSWhere will your next customer come from? Explorehow exporting can grow your business. This workshopwill discuss determining a product’s export potential,assessing a company’s export readiness and develop-ing an export plan & strategy. Be proactive and takesteps to grow your business. Fee includes aContinental Breakfast and cost of book valued at $22.

4758 TBSM 92-001 Grayslake CampusWednesday, October 10 1 Session9:00 a.m.-12:00 p.m.$50 Room T326 Nystrom


30 QUESTIONS? CALL (847) 543-2033

Career & Workforce—Small Business

GLOBAL LOGISTICS AND COMPLIANCEThis program will provide an overview of export con-trols and regulations mandated by agencies of theFederal Government and will discuss Export ShippingDocumentation, Harmonized Tariff, and GlobalShipping and Distribution Strategies.

4760 TBSM 95-001 Southlake CampusWednesday, October 24 1 Session9:00 a.m.-12:00 p.m.$50 Room R228 Frantz

GLOBAL HUMAN RESOURCESThis roundtable program will focus on giving anexporter an overview of the different employmentlaws and norms in other countries, methods ofrecruiting talent in local markets, employee compen-sation and development.

4762 TBSM 96-001 Grayslake CampusWednesday, November 14 1 Session9:00 a.m.-12:00 p.m.$50 Room T326 Pliego

EXPORT COMPLIANCE - BEYOND THE BASICS!This is a fast paced export compliance class designedfor exporters, shippers and manufacturers who areinterested in training their staff on rules and regula-tions for export. You will learn about Governmententities and their oversight, major export compliancecontrol issues, Bureau of Industry and Security (BIS),Office of Foreign Asset Control, Customs and BorderPatrol (CBP-Export), Census Bureau Electronic ExportInvoice (EEI), and export documentation (compliancefocused), corporate policies and concerns.

4375 TBSM 97-001 Southlake CampusTuesday, September 18 1 Session8:00 a.m.-12:00 p.m.$89 Room V336 Waller

IMPORT COMPLIANCE AND OTHER GOVERNMENT AGENCY (OGA) AWARENESSThis seminar provides both novice and experiencedimport compliance professionals with an in-deptheducation on import control regulations.You will learnabout general import/export compliance, classifyingyour commodity, the import process of purchasingagreements and orders, Incoterms - definitions, classi-fications, terms and conditions, new import regula-tions on consumer product safety, why you shouldbecome a C-TPAT, and FDA new import regulations.

4372 TBSM 98-001 Southlake CampusThursday, October 4 1 Session8:00 a.m.-12:00 p.m.$89 Room V328 Waller

STRATEGIC PLANNING FOR GLOBALMARKETS“In the five years before the crisis, real [US] exports of goods and services increased by over 30 percent cumulatively.”

Source: Carnegie Endowment.

Join the 17,800 Illinois businesses selling productsoverseas. 88% are classified as small and mediumsized businesses. This interactive workshop will illus-trate the importance of careful planning to enter theglobal market. It will feature a case study highlightingthe steps necessary to achieve greater results in inter-national business.

4373 TBSM 99-001 Grayslake CampusThursday, September 20 1 Session8:00 a.m.-11:30 a.m.$60 Room T326 Bonvoisin



Attention Small Business Owners!Join the Small Business CEO Advisory Board

Gain valuable business advice by sharing your experiences in a “CEO Think Tank.”This Board meets over breakfast (7:30-9 a.m.) the first Wednesday

of each month September through June.

Cost: $350 – includes mealsUniversity Center of Lake County / Grayslake

Act quickly!Applications must be received by August 28, 2012.

Call (847) 543-2033 or visit wpdi.clcillinois.edu/sbdc for details and an application.




Access to webinars will be emailedto you prior to event.

32

1. Submit a Student Admission FormNew students and students who have not attendedclasses in two years must submit a Student AdmissionForm in one of two ways:INTERNET: www.clcillinois.edu/applyconted.aspIN PERSON: At the Admissions and Records Office

Room B101on the Grayslake Campus

2. Obtain CLC ID Number and Create myLoginAllow two working days to process your admission formapplication. You will receive your CLC student ID num-ber in the mail. Visit www.clcillinois.edu/registerto create your login.

3. Register for ClassesBy Internet at www.clcillinois.edu/registerWhen you are ready to select your classes, use the CLC Classes By Term. You must specify the semester and then a subject, such as English, to view the classesavailable. To select a subject area click on the magnify-ing glass and then press the ‘Look Up’ button. Whenyou find a specific class section you want, make note of the four-digit class number.

You may register on the Web or in person in theAdmissions office, B101 at the Grayslake Campus, the Student Services office at the Lakeshore Campus or the main office at the Southlake Educational Center.

Online Self-Service requires that you have createdmyLogin. Once you have logged in, use the menu ofoptions to add or drop classes, view your schedule, viewgrades or an unofficial transcript and use many otheroptions. When you add or drop a class, check for a 'success' or 'error' message. Most errors are due to prerequisites not met or enrollment holds.

4. Pay Tuition and FeesTo avoid being dropped from classes for non-payment,you must pay in full or enroll in the college’s FACTSinstallment tuition payment plan by your due date.Check the amount of your bill online by logging intomyStudentCenter and selecting the “View, Pay or Setup FACTS Plan” link. Financial aid is not available for Continuing Education classes.

Where to Register• By Web from anywhere www.clcillinois.edu/register• Grayslake Campus

19351 West Washington Street, Grayslake• Lakeshore Campus

111 North Genesee Street, Waukegan• Southlake Campus

1120 South Milwaukee Avenue, Vernon Hills

Visit wpdi.clcillinois.eduor call (847) 543-2615 for information

Refund information:Students who withdraw from certificate programs or series offered by Continuing Professional Develop-ment prior to the first day of class will receive a 100%refund. Refunds for withdrawals after the first day ofclass, but within the first 15% of the class, will beapplied by CPD minus the cost of any materialsreturned in less than new condition.

Note: Continuing Education Vocational Credits do notapply to any degree or certificate program offered at the college in the academic divisions. Vocational credits will not be added to a student’s academiccredit hours or included in the GPA. Students receivea grade of P (Pass) or N (No Pass). Call the depart-ment at (847) 543-2615 for additional information.

Payment InformationVisit wpdi.clcillinois.edu/registeror call (847) 543-2615 for information.SBDC students should call (847) 543-2033

Campus Maps and GeneralInformationVisit www.clcillinois.edu/about or call (847) 543-2615.

The Workforce and Professional DevelopmentInstitute (WPDI) is dedicated to meeting your professional training needs.

• Client Solutions – customized training(847) 543-2615wpdi.clcillinois.edu/solutions

• Continuing Professional Development –open enrollment courses(847) 543-2615wpdi.clcillinois.edu/professional

• Judicial Services – community services(847) 543-2185 (courses)(847) 543-2100 (volunteering)wpdi.clcillinois.edu/judicial

• Illinois Procurement Technical AssistanceCenter – Government Contracting(847) 543-2025wpdi.clcillinois.edu/ptac

• Illinois Small Business DevelopmentCenter – Small Business(847) 543-2033wpdi.clcillinois.edu/sbdc

Follow WPDI

How to Register

Pre-registration is requiredfor all classes. Classes fillquickly so register early!

Teen Driving + Texting = Disaster

The number one cause of death for drivers ages 15 to 24 is motor vehiclecrashes. “A new generation of drivers sees cars as an extension of theirplugged-in lives, with iPods, DVD players and other gadgets.”- USA Today (2/17/09)

Judicial ServicesGrowing a Safer Community

For more information:

• Visit: wpdi.clcillinois.edu/judicial

• E-mail: [email protected]

• Call: (847) 543-2185 (courses)

• Call: (847) 543-2100 (volunteering)

Cell Phone Users*• Are four times more likely to be involved in a crash that involves injury• Are four times more likely to be involved in a crash that involves

property damage• Are 75 percent more likely to commit a traffic violation

*Statistics from the National Safety Council.

College of Lake County19351 West Washington StreetGrayslake, Illinois 60030-1198

WPDI Workforce and Professional Development Institute

Partnering with the 19th Judicial Circuit

Court for over 20 years offering National

Safety Council award-winning Defensive

Driving Courses

• Over 450,000 students trained

• Proven to save lives and prevent injuries

• 10 Instructor of the Year recipients

Making Lake County a saferplace to live, work or playWould you allow your child to engage in behaviors that were four times

more likely to result in injury?

Give your teen driver life-saving defensive driving tools from the NationalSafety Council’s Alive at 25 training offered through Judicial Services atthe College of Lake County.

Don’t become a statistic. Enroll in a defensive driving class to protectyour life and your family’s.

Visit: http://wpdi.clcillinois.edu/judicial/AliveAt25.aspCall: (847) 543-2185

WPDI pages 1-4 5-8 copy edit:Layout 1 7/27/12 7:40 AM Page 5

C

Client SolutionsGrowing Organizationsby Growing People

Customized Training Your company’s specific goals will be met by our experienced staff asthey design programs specific to your training needs, issues, and scheduling concerns. We deliver training that is dynamic, impactful, and relevant provided by industry experts.

Training topics include:

• Customer service • Management development• Computer skills • Communication skills• Wellness • More

Client Solutions Offers National Training Solutionsthrough Global Corporate CollegeClient Solutions Offers National Training Solutions through Global Corporate College As one of the founding members of the Global Corporate College (GCC), Client Solutions offers corporations the delivery of consistent training across multiple locations – nationwide and even worldwide.


WPDI Workforce and Professional Development Institute For more information:

• Visit: wpdi.clcillinois.edu/solutions

• Call: (847) 543-2615

• E-mail: [email protected]

Get the Results You Need

Bring the powerful, results-driventraining and consulting programs to your organization and show your employees that you’re seriousabout their professional growth and achieving organizational goals and objectives.

• Increased productivity• Improved profitability• Reduced employee turnover• Improved employee satisfaction• Enhanced company image

and more

Call (847) 543-2615 to speak to

an Account Executive.



WPDI Workforce and Professional Development Institute

The Illinois Procurement and Technical Assistance Center (PTAC) program isfunded by the Illinois Department of Commerce and Economic Opportunity and the College of Lake County through a cooperative agreement as a serviceto those members of the business community interested in selling a product orservice to the government (federal, state and local).

For more information:

• Visit: wpdi.clcillinois.edu/ptac• Call: (847) 543-2025• E-mail: [email protected]

D

This is your call to action.Call (847) 543-2025 and schedule a meeting. Take advantage of this resource and explore the government marketplace.

Ask questions, get an understanding of the process, and see what is beingpurchased. Your interest just might help you to locate new markets and business opportunities. So we think that one phone call, one email or dropping by to discuss your interests are well worth the times and just may make a sizable difference.

Our number one goal is your success! We are a grant-funded resource with the sole mission of assisting businesses to enter, learn about and compete in the government marketplace. We assist with all aspects of doing business with the government. So-whether you’re interested in the federal market, state, county or municipal contracts or even opportunities with the College, a Housing Authority or other organization-We help!

Call today.

Is the government buyingwhat you are selling?

• Capture the Power of Information –

See what the government is buying

• Explore the resources available throughthe Center –

Learn how to sell to the government

We can help you chart a competitive course to your goals.

Call today – (847) 543-2025

Illinois Procurement Technical Assistance CenterGrowth Through Government Contracting


Looking for Personal Enrichment and Leisure Courses? Visit www.clcillinois.edu/noncredit

NEW! Veterinary Assistant Training (See page 1 for details)

Take your love of animals and turnit into a career. Learn to assist veterinarians and veterinary technicians as you provide medicalcare to sick and injured animals.

The course includes experienceworking in a veterinary care facility.

Learn more at a FREE Info session on August 16.


CLC Classes (USPS 014-085) is published by the College of Lake County,

with issues in April, July, September, November and February. Periodicals

postage paid at Grayslake, IL, with additional entries.

POSTMASTER: Send change of address to CLC Classes, College of Lake

County, 19351 West Washington Street, Grayslake, IL 60030-1198

August 2012 – Volume 18, No. 3

ECRWSS

RESIDENTIAL CUSTOMER


The healthcare workplace has become more behaviorally, educationally, and culturally diverse, and it requires trained leaders who possess strongcommunication skills who can address the concerns, challenges, and issuesfound in this unique environment. This workshop, led by Ed Hendricks,renowned leadership expert, will provide an overview of what it takes tobe an effective, versatile leader. You will have the tools to put your new skillsinto practice as soon as you return to work! This CNE activity is eligible for 1 contact hour for nurses and 1 CE for social workers.

Friday, October 5, 7:30-9:30 a.m.

University Center | Grayslake Campus

Cost: $29 (includes breakfast and 1 CNE (nurses) 1 CEU (social workers)


Call (847) 543-2615 for more information.


MAXIMIZING PERFORMANCE: Developing a Committed Healthcare Organization

Join us for breakfast, gain leadership knowledge.


wpdi fall 2012 class schedule

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skill development

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green practicesleed

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