world services brochure | energy management | logistics ... · pdf filea leader in supplying...
TRANSCRIPT
2
VisionBecome the world’s leading provider of credit, finance, services,
and logistics to the energy and transportation markets. Build a
world-class organization that drives sustained growth through a
high-performance culture and entrepreneurial agility.
CultureEmbrace challenges that support sustainable, responsible
growth while expanding in capabilities and footprint.
Maintain our entrepreneurial vision. Be committed to
delivering value with integrity and ethics to our customers,
suppliers, and shareholders.
MissionCreate value for our business partners in energy and
transportation by delivering innovative solutions and logistics
through a global team of local professionals.
3
From Our CEOWorld Fuel Services operates at the intersection of energy supply, logistics, finance,
and payments. With constantly-evolving players, regulations, and technologies, it
can be a complex environment for customers and suppliers. We’re here to help,
standing strong as your reliable energy supplier and solutions partner.
Building on our history as a global fuel supplier, we deliver value for our business partners
in today’s transformative energy space. We offer diverse supply, logistics, financial,
energy management, and technology-based services to help you succeed. With integrity,
responsibility, and a solid financial foundation, we help you move forward.
We’re here to help, standing strong as your reliable energy supplier and solutions partner.
“
“
Michael J. KasbarChairman, CEO + President
4
GALLONS
ENERGY SOLUTIONS FOR A BETTER WORLD.
COUNTRIES & TERRITORIES
200
FORTUNE 100
RANKING
92
21B
FOUNDED IN
1984A leader in supplying fuel products and related services to our customers across the globe
FUEL SUPPLIED/YR
OUR BUSINESS
Payments
*Figures as of December 31, 2016
Logistics
EnergyManagement
VOLUME31+ MMT
TRANSACTIONS2+ M
CUSTOMERS270,000+
MARINE
AVIATION
LAND
EMPLOYEES5,000+
Our Business
5
GALLONS
ENERGY SOLUTIONS FOR A BETTER WORLD.
COUNTRIES & TERRITORIES
200
FORTUNE 100
RANKING
92
21B
FOUNDED IN
1984A leader in supplying fuel products and related services to our customers across the globe
FUEL SUPPLIED/YR
OUR BUSINESS
Payments
*Figures as of December 31, 2016
Logistics
EnergyManagement
VOLUME31+ MMT
TRANSACTIONS2+ M
CUSTOMERS270,000+
MARINE
AVIATION
LAND
EMPLOYEES5,000+
Solve energy challenges. Connect to 50+ energy products. Ensure product supply. Maintain smooth operations. Reduce operating costs. Focus on your core competencies. Lower risk from volatile oil prices. Gain operational efficiency. Leverage scale for optimal pricing. Optimize fuel spend. Streamline sales processes. Improve budget accuracy. Hedge against higher fuel costs. Supply fuel to remote locations. Minimize administrative overhead. Guarantee secure transactions. Provide predictable rate structure. Rely on higher safety standards. Be compliant with regulations. Access 24/7 service and support. Integrate business processes. Customize your solution. Ensure quality energy products. Gain transaction transparency. Uncover hidden energy savings. Access a global team of experts. Enhance brand image. Be more sustainable. Improve predictability. Solve energy challenges. Connect to 50+ energy products. Ensure product supply. Maintain smooth operations. Reduce operating costs. Focus on your core competencies. Lower risk from volatile oil prices. Gain operational efficiency. Leverage scale for optimal pricing. Optimize fuel spend. Streamline sales processes. Improve budget accuracy. Hedge against higher fuel costs. Supply fuel to remote locations. Minimize administrative overhead. Guarantee secure transactions. Provide predictable rate structure. Rely on higher safety standards. Be compliant with regulations. Access 24/7 service and support. Integrate business processes. Customize your solution. Ensure quality energy products. Gain transaction transparency. Uncover hidden energy savings. Access a global team of experts. Enhance brand image. Be more sustainable. Improve predictability. Solve energy challenges. Connect to 50+ energy products. Ensure product supply. Maintain smooth operations. Reduce operating costs. Focus on your core competencies. Lower risk from volatile oil prices. Gain operational efficiency. Leverage scale for optimal pricing. Optimize fuel spend. Streamline sales processes. Improve budget accuracy. Hedge against higher fuel costs. Supply fuel to remote locations. Minimize administrative overhead. Guarantee secure transactions. Provide predictable rate structure. Rely on higher safety standards. Be compliant with regulations. Access 24/7 service and support. Integrate business processes. Customize your solution. Ensure quality energy products. Gain transaction transparency. Uncover hidden energy savings. Access a global team of experts. Enhance brand image. Be more sustainable. Improve predictability. Solve energy challenges. Connect to 50+ energy products. Ensure product supply. Maintain smooth operations. Reduce operating costs. Focus on your core competencies. Lower risk from volatile oil prices. Gain operational efficiency. Leverage scale for optimal pricing. Optimize fuel spend. Streamline sales processes. Improve budget accuracy. Hedge against higher fuel costs. Supply fuel to remote locations. Minimize administrative overhead. quality energy products. Gain transaction transparency. Uncover hidden energy savings. Access a global team of experts. Enhance brand image. Be more sustainable. Improve predictability.
6
Our Solutions
Solve energy challenges. Connect to 50+ energy products. Ensure product supply. Maintain smooth operations. Reduce operating costs. Focus on your core competencies. Lower risk from volatile oil prices. Gain operational efficiency. Leverage scale for optimal pricing. Optimize fuel spend. Streamline sales processes. Improve budget accuracy. Hedge against higher fuel costs. Supply fuel to remote locations. Minimize administrative overhead. Guarantee secure transactions. Provide predictable rate structure. Rely on higher safety standards. Be compliant with regulations. Access 24/7 service and support. Integrate business processes. Customize your solution. Ensure quality energy products. Gain transaction transparency. Uncover hidden energy savings. Access a global team of experts. Enhance brand image. Be more sustainable. Improve predictability. Solve energy challenges. Connect to 50+ energy products. Ensure product supply. Maintain smooth operations. Reduce operating costs. Focus on your core competencies. Lower risk from volatile oil prices. Gain operational efficiency. Leverage scale for optimal pricing. Optimize fuel spend. Streamline sales processes. Improve budget accuracy. Hedge against higher fuel costs. Supply fuel to remote locations. Minimize administrative overhead. Guarantee secure transactions. Provide predictable rate structure. Rely on higher safety standards. Be compliant with regulations. Access 24/7 service and support. Integrate business processes. Customize your solution. Ensure quality energy products. Gain transaction transparency. Uncover hidden energy savings. Access a global team of experts. Enhance brand image. Be more sustainable. Improve predictability. Solve energy challenges. Connect to 50+ energy products. Ensure product supply. Maintain smooth operations. Reduce operating costs. Focus on your core competencies. Lower risk from volatile oil prices. Gain operational efficiency. Leverage scale for optimal pricing. Optimize fuel spend. Streamline sales processes. Improve budget accuracy. Hedge against higher fuel costs. Supply fuel to remote locations. Minimize administrative overhead. Guarantee secure transactions. Provide predictable rate structure. Rely on higher safety standards. Be compliant with regulations. Access 24/7 service and support. Integrate business processes. Customize your solution. Ensure quality energy products. Gain transaction transparency. Uncover hidden energy savings. Access a global team of experts. Enhance brand image. Be more sustainable. Improve predictability. Solve energy challenges. Connect to 50+ energy products. Ensure product supply. Maintain smooth operations. Reduce operating costs. Focus on your core competencies. Lower risk from volatile oil prices. Gain operational efficiency. Leverage scale for optimal pricing. Optimize fuel spend. Streamline sales processes. Improve budget accuracy. Hedge against higher fuel costs. Supply fuel to remote locations. Minimize administrative overhead. quality energy products. Gain transaction transparency. Uncover hidden energy savings. Access a global team of experts. Enhance brand image. Be more sustainable. Improve predictability.
7
8
EnergyManagement
PROCUREMENT. RISK. CONSULTING.
We supply 180 different energy products to commercial and
industrial customers around the world. Our team of certified energy
managers, brokers, traders, engineers, and risk professionals
ensures product quality and competitive prices so you can focus on
what you do best.
9
PROCUREMENT. RISK. CONSULTING.
We supply 180 different energy products to commercial and
industrial customers around the world. Our team of certified energy
managers, brokers, traders, engineers, and risk professionals
ensures product quality and competitive prices so you can focus on
what you do best.
Fuel Management
Conventional Fuels
Renewable Fuels
Gas Fuels
Lubes & Specialty
Fuel Performance Support
Purchasing Options
Price Risk & Capital Management
Energy & Sustainability
Quality & Safety
10
“With World Fuel Services managing the market’s complexities, we have better control of our fuel spend and operational budget.”– VP, Global Operations, Marine Liner company customer
Fuel Management
Our broad spectrum of energy
purchasing services helps our
customers reduce costs, solve
operational and technical challenges,
simplify administrative functions, and
manage budgets.
11
Fuel Management
Mitigate risk and stabilize budgets with simple yet sophisticated financial
instruments. With decades of experience in fuel procurement and physical
delivery, we provide customized solutions to reduce fuel price volatility in our
customers’ operations.
“World Fuel Services put together a solution tailored for our specific operations – HFO spot and forward budgeting needs on flexible contract.”– Procurement Category Manager, Distillery customer
Price Risk Management
12
Logistics
TRANSPORT. SECURITY. DISTRIBUTION.
We deliver reliability with strategic supply inventories, time-tested
supplier relationships, and air, sea, and surface movements on six
continents. All logistical movements are in line with our stringent
operating procedures and offer visibility to the entire supply chain.
13
Logistics & Distribution
Branded Distribution
Fleet Equipment
Retail Site Development
Trip Support
Liability Protection
Infrastructure Consulting
Markets Advisory
TRANSPORT. SECURITY. DISTRIBUTION.
We deliver reliability with strategic supply inventories, time-tested
supplier relationships, and air, sea, and surface movements on six
continents. All logistical movements are in line with our stringent
operating procedures and offer visibility to the entire supply chain.
14
Handling routes, weather, destination
services, diplomatic clearances,
customs, and immigration requirements
can be costly and difficult. We help
you safely and efficiently navigate with
24/7 resources and local office support
whenever you need us.
“Safety and regulatory compliance are our top priority.”– Flight Operator, Business Aviation customer
Trip Planning & Support
15
Trip Planning & Support
Operating in remote and difficult areas of the world presents unique
challenges. Whether it’s military “in theatre” operations, mining, power
generation, construction, or infrastructure sites, we build and supply fuel
services, wherever you are.
“People who operate in challenging environments count on our fuel.”– Director of Operations, World Fuel Services
Turnkey Fuel Logistics
16
Payments
CARDS. NETWORKS. PROCESSING.
We alleviate billing and payment complexity for customers in
the aviation, marine, and land transportation industries. For
almost four decades, we have offered transaction and merchant
processing services, custom-built closed-loop networks, and
innovative credit card programs. Control costs and maximize
your bottom line.
Transaction & Compliance
Card Programs
Payment Card Networks
Payment Card Processing
Tracking Support
17
For complete oversight of aviation business processes, FBOs rely on our
cloud-based, merchant management software. Our secure, compliant, and
customizable solution streamlines FBO operations to increase sales, lower
costs, and optimize the customer experience.
Total Aviation Software
“With a customized system, we reduce costs by only purchasing the software modules that we need.” – Owner, FBO customer
18
Our TimelineWorld Fuel Services has grown from several distinct
origins into a unified energy solutions provider with
worldwide reach – a journey that continues to evolve.
1985: Trans-Tec formed
1986: International Recovery becomes a publicly-traded company
2000: PAFCO joint venture expands Aviation services
2001: Marine Energy, Norse Bunkers, Oil Shipping Group acquisitions expand Marine business
2004: Tramp Oil to expand Marine business
1990: Significant organic growth prompts expansion with offices in key global markets
1995: International Recovery acquires Trans-Tec and changes company name to World Fuel Services Corporation
1999: Bunkerfuels acquisition expands market share in Marine
19
2007: BaseOps adds flight-based services
2007: AVCARD expands Business & General Aviation transaction processing capabilities
2008: Texor expands branded distribution
2009: TGS Petroleum expands branded distribution
2010: Henty Oil expands Marine and Land presence in United Kingdom
2010: Lakeside Oil expands branded gas/diesel distribution in Midwestern US
2010: Western Petroleum expands Land and Aviation distribution
2011: Hiller and Ascent expand Business & General Aviation and add deicing
2011: NCS expands government Aviation business
2012: Carter Energy expands branded gas/diesel distribution in Midwestern United States
2012: Multi Service expands payment-processing capabilities
2013: U.S. Energy Services adds natural gas, electric and energy management services
2014: Watson Petroleum expands fuel and lubricants distribution in United Kingdom
2014: Colt International expands presence in Business & General Aviation
2015: Bergen Energi expands energy management and sustainability offer across Europe
2015: KTM expands energy management and regulatory offer in US
2015: Acquisition of Statoil Fuel & Retail Aviation business expands global presence at four Business & General Aviation airports in Scandinavia
2015: Pester Marketing Company and Alta Fuels expand distribution of biofuels and lubricants for Land customers in the US
2016: PAPCO, Inc. acquisition expands fuel, price risk management, and fleet card offer for Land customers in the US Mid-Atlantic
2016: Associated Petroleum Products, Inc. expands Land fuel and services offer in the Pacific Northwest US
2016: Utilities Exchange Ltd. acquisition expands consultancy and energy management offer in Europe
2017: Acquisition of ExxonMobil Fueling Operations at 83 International Airport Locations.
MIAMI
LONDON
SINGAPORE
We think globalWith operations in 200 countries and territories, partnerships with major and regional suppliers,
and strategic product inventories around the world, we thrive in the global economy.
20
MIAMI
LONDON
SINGAPORE
We act localWe deliver hyper-local solutions based on trusted knowledge of regional
market players, regulations, and requirements from 150 offices worldwide.
21
22
Environment We are passionate about protecting and preserving the environment. We operate in accordance with established environmental protection practices and comply with all local and international regulations to minimize potential impact on our planet.
CommunityWe support corporate social responsibility through donations, sponsorships, employee-match programs, and fundraising activities. Employees in offices around the world participate in a wide variety of initiatives with local, national, and international charitable organizations.
PeopleOur people are the key to our success. Without the talents of our 5,000-strong team, we would not be the industry leader that we are today. Whether at the office or on the road, we protect the health and safety of employees, contractors, suppliers, and customers wherever we operate. Our global wellness program encourages employees’ healthy behaviors.
Our World
23
Contact UsGlobal HQ9800 NW 41 Street
Miami, FL 33178
+1 305 428 8000
+1 800 345 3818
London8th Floor
62 Buckingham Gate
London SW1E 6AJ
United Kingdom
+44 207 808 5000
Singapore238A Thomson Road
#08-01, Novena Square, Tower A
Singapore 307684
+65 62156900
Emails
General [email protected]
Investor [email protected]