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1
WORKING CAPITAL MANAGEMENT PRACTICES REQUIRED
BY SMALL AND MEDIUM SCALE ENTERPRISES FOR
EFFECTIVE OPERATIONS IN
DELTA STATE, NIGERIA
BY
OROKA, OTHUKE VALENTINE
PG/Ph.D./O9/52120
A THESIS SUBMITTED TO THE
DEPARTMENT OF VOCATIONAL TEACHER EDUCATION
IN PARTIAL FULFILMENT OF THE REQUIREMENTS
FOR THE AWARD OF THE DEGREE OF
DOCTOR OF PHILOSOPHY (Ph.D.)
IN BUSINESS EDUCATION
DECEMBER, 2013.
2
APPROVAL PAGE
This thesis has been approved for the Department of Vocational Teacher
Education, University of Nigeria, Nsukka.
By
…………………………. …………………….
Prof. E. E. Agomuo Internal Examiner
(Thesis Supervisor)
………………………… ………………………
External Examiner Prof. (Mrs.) C. A. Igbo
(Head of Department)
……………………………….
Prof. Ike Ifelunni
(Dean, Faculty of Education)
3
CERTIFICATION
Oroka, Othuke Valentine a post graduate student with Registration
Number PG/Ph.D/09/52120 in the Department of Vocational Teacher
Education (VTE), has satisfactorily completed the requirements of the research
work for the award of the degree of Doctor of Philosophy (Ph.D) in Business
Education.
The work in this thesis is original and has not been submitted in part or
in full for any other diploma or degree of this or any other University.
…………………………. ………………………
Oroka, Othuke Valentine Prof. E. E. Agomuo
(Candidate) (Supervisor)
4
DEDICATION
This thesis is dedicated to my father; Prof. (Chief) Orona Oroka, for the
unquantifiable role he played in the completion of this work.
5
ACKNOWLEDGEMENTS
In writing this project, the researcher is grateful to all those who contributed in
various ways to the successful completion of this thesis. The acknowledgements will
be incomplete without firstly recognizing the supremacy of God, the giver of wisdom
and knowledge.
My sincere thanks are due to many people. First, I am greatly indebted to my
supervisor, Prof. E. E. Agomuo, who ignited the zeal and motivation that inspired me
to embark on this intellectual exercise. He is thanked immensely for his
encouragement, useful suggestions and constructive criticisms of this work. Despite
his busy schedule when he was Head of Vocational Teacher Education (VTE) and
while he was on sabbatical leave, he has made out time to ensure that his students
make progress.
I am equally indebted to all the lecturers in the Department of Vocational
Teacher Education, especially Prof. (Mrs.) C.A. Igbo (present Head of VTE), Prof. N.
J. Ogbazi (Design Reader at proposal), Prof. (Mrs.) C.A. Obi (immediate past Head of
VTE), Dr. E.A.C. Etonyeaku (Content Reader both at proposal and Faculty seminar)
and Dr. (Mrs.) L. N. Onuigbo (Design Reader at Faculty seminar) of the Department
of Educational Foundations for their vital suggestions that helped to put this study in
proper focus.
I will do my conscience a great harm if I fail to acknowledge my lovely wife;
Emily Othuke Oroka (Mrs.) and my children; Eric Ajiri Othuke and Valentine Othuke
Oroka (Jnr.) for their love, patience, cooperation and understanding during the period
of writing this thesis. To all others too numerous to mention, the researcher says thank
you.
Oroka, Othuke Valentine
(PG/Ph.D./09/52120)
6
TABLE OF CONTENTS
Page
Title page - - - - - - - - - i
Approval Page - - - - - - - - ii
Certification - - - - - - - - - iii
Dedication - - - - - - - - - iv
Acknowledgements - - - - - - - - v
Table of Contents - - - - - - - - vi
List of Tables - - - - - - - - xi
List of Figure - - - - - - - - - xiii
Abstract - - - - - - - - - xiv
CHAPTER 1: INTRODUCTION - - - - - 1
Background of the Study - - - - - - - 1
Statement of the Problem - - - - - - - 15
Purpose of the Study - - - - - - - 17
Significance of the Study - - - - - - - 17
Research Questions - - - - - - - - 20
Hypotheses - - - - - - - - - 21
Delimitation of the Study - - - - - - - 22
CHAPTER 11: REVIEW OF RELATED LITERATURE - - 23
Conceptual Framework - - - - - - - 24
• Sources of financing working capital required by Small and
Medium Scale Enterprises for effective operations - - 36
• Cash management practices required by Small and Medium
Scale Enterprises for effective operations - - - 47
• Account receivable management practices required by Small
and Medium Scale Enterprises for effective operations - 57
7
• Inventory management practices required by Small and
Medium Scale Enterprises for effective operations - - 63
• Accounts payable management practices required by Small
and Medium Scale Enterprises for effective operations - 68
• Investment management practices required by Small and
Medium Scale Enterprises for effective operations - - 72
• Factors influencing working capital management - - 77
• Challenges and Importance of working capital management- 82
• Characteristics, Problems and Roles of Small and Medium
Scale Enterprises - - - - - - - 86
Theoretical Framework - - - - - - - 93
• Conservative Approach to Working Capital Management - 94
• Aggressive Approach to Working Capital Management - 97
• Moderate Approach to Working Capital Management - 98
• Aggregate Approach to Working Capital Management - 100
Related Empirical Studies - - - - - - - 102
Summary of Reviewed Literature - - - - - - 109
CHAPTER 111: METHODOLOGY - - - - - 112
Research Design - - - - - - - - 112
Area of the Study - - - - - - - - 113
Population for the Study - - - - - - - 114
Sample and Sampling Technique - - - - - - 114
Instrument for Data Collection - - - - - - 116
Validation of the Instrument - - - - - - 117
Reliability of the Instrument - - - - - - 118
8
Procedure for Training the Research Assistants - - - - 119
Method of Data Collection - - - - - - - 120
Method of Data Analysis - - - - - - - 120
CHAPTER 4: PRESENTATION AND ANALYSIS OF DATA - 122
Research Question 1 - - - - - - - - 122
Research Question 2 - - - - - - - - 124
Research Question 3 - - - - - - - - 126
Research Question 4 - - - - - - - - 128
Research Question 5- - - - - - - - 130
Research Question 6 - - - - - - - - 132
Hypothesis 1 - - - - - - - - - 134
Hypothesis 2 - - - - - - - - - 136
Hypothesis 3 - - - - - - - - - 137
Hypothesis 4 - - - - - - - - - 139
Hypothesis 5 - - - - - - - - - 140
Hypothesis 6 - - - - - - - - - 141
Findings - - - - - - - - - 143
Discussion of Findings - - - - - - - 148
CHAPTER 5: SUMMARY, CONCLUSION AND
RECOMMENDATIONS - - - - - 165
Re-statement of the problem - - - - - - 165
Summary of the Procedures Used - - - - - - 167
Summary of Findings - - - - - - - 168
Implications for Business Education/ SME Operators - - - 173
Conclusion - - - - - - - - 174
Recommendations - - - - - - - - 176
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Suggestions for Further Studies - - - - - - 178
References - - - - - - - - - 180
Appendices
Appendix A- Letter to Respondents - - - - - 189
Appendix B- Questionnaire - - - - - - 190
Appendix C- Population Distribution of Managers and Accountants of Small
and Medium Scale Enterprises in the three Senatorial
Districts
of Delta State - - - - - - - 197
Appendix D- Sample Distribution of Managers and Accountants of Small
and Medium Scale Enterprises in the three Senatorial Districts
of Delta State - - - - - - - 198
Appendix E- Letter to Validates - - - - - - 199
Appendix F- Summary of Suggestions Made by Validates and the
Corrections Effected on the Questionnaire - - 200
Appendix G- SPSS Output Reliability Coefficients of the Instrument - 201
Appendix H- List of Sampled Small and Medium Scale Enterprises in the
three Senatorial Districts of Delta State - - - 203
Appendix 1- Descriptive Statistics for Research Questions - - 235
Appendix J- Clusters for Research Questions - - - - 240
Appendix K- Group Statistics and Independent T-test for Hypothesis 1 241
Appendix L- Group Statistics and Independent T-test for Hypothesis 2 244
Appendix M- Group Statistics and Independent T-test for Hypothesis 3 247
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Appendix N- Group Statistics and Independent T-test for Hypothesis 4 250
Appendix O- Group Statistics and Independent T-test for Hypothesis 5 253
Appendix P- Group Statistics and Independent T-test for Hypothesis 6 256
Appendix Q- Summary of Group Statistics and Independent Samples Test
for Hypothesis 1-6 - - - - - - 259
11
LIST OF TABLES
1 Mean Responses of Respondents on Sources of Financing Working
Capital Required by Small and Medium Scale Enterprises for
Effective Operations - - - - - - - 123
2 Mean Responses of Respondents on Cash Management Practices
Required by Small and Medium Scale Enterprises for
Effective Operations - - - - - - - 125
3 Mean Responses of Respondents on Account Receivable
Management Practices Required by Small and Medium Scale
Enterprises for Effective Operations- - - - - 127
4 Mean Responses of Respondents on Inventory Management
Practices Required by Small and Medium Scale Enterprises for
Effective operations - - - - - - - 129
5 Mean Responses of Respondents on Accounts Payable Management
Practices Required by Small and Medium Scale Enterprises for
Effective Operations - - - - - - - 131
6 Mean Responses of Respondents on Investment Management
Practices Required by Small and Medium Scale Enterprises for
Effective Operations - - - - - - - 133
7 Two-tailed t-test Result of The Mean Responses of Managers
and Accountants on the Sources of Financing Working Capital
Required by Small and Medium Scale Enterprises for
Effective Operations - - - - - - - 135
8 Two-tailed t-test Result of The Mean Responses of Managers
And Accountants on The Cash management Practices Required
by Small and Medium Scale Enterprises for
Effective Operations - - - - - - - 136
9 Two-tailed t-test Result of The Mean Responses of Managers
and Accountants on The Inventory management Practices Required
by Small and Medium Scale Enterprises for
Effective Operations - - - - - - - 138
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10 Two-tailed t-test Result of The Mean Responses of Managers
and Accountants on The Accounts Receivable Management
Practices Required by Small and Medium Scale Enterprises for
Effective Operations - - - - - - - 139
11 Two-tailed t-test Result of The Mean Responses of Managers
and Accountants on The Accounts Payable Management Practices
Required by Small and Medium Scale Enterprises for
Effective Operations - - - - - - - 140
12 Two-tailed t-test Result of The Mean Responses of Managers
and Accountants on The Investment Management Practices
Required by Small and Medium Scale Enterprises for
Effective Operations - - - - - - - 142
13
LIST OF FIGURE
Fig 1- Model of WCM Components Required by SMEs for Effective
Operations - - - - - - - - 24
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ABSTRACT
The main purpose of this study was to determine the working capital management
practices required by Small and Medium Scale Enterprises (SMEs) for effective
operations in Delta State, Nigeria. Six research questions were raised for the study
which include; what are the sources of financing working capital required by SMEs
for effective operations and six null hypotheses were formulated for the study which
include; there is no significant difference between the mean responses of managers
and accountants on the cash management practices required by Small and Medium
Scale Enterprises for effective operations in Delta State. A descriptive survey design
was adopted for this study. The population for the study consisted of 3,627
respondents, made up of 2,012 managers and 1,615 accountants from the 2,012 Small
and Medium Scale Enterprises operating in Delta State, as registered with the Ministry
of Commerce and Industry. The proportionate stratified and systematic random
sampling techniques were employed to select a sample size of 1,110 respondents made
up of 616 managers and 494 accountants, which is 30.6% of the population. A
Working Capital Management Practices Questionnaire (WCMPQ) was used as the
instrument for the study, which was face validated by five experts; two from the
Department of Vocational Teacher Education, University of Nigeria Nsukka, two from
the faculty of education, Delta State University, and one professional in the industry.
The Cronbach Alpha Reliability Coefficient of 0.81 was obtained for the study. The
instrument was administered on personal contact by the help of 18 trained research
assistants. Out of the 1110 copies of questionnaire administered, 990 were retrieved
and used for the study. The data collected were analyzed using the mean and standard
deviation in answering the six research questions while t-test analysis was employed
in testing the six null hypotheses at 0.05 level of significance. The findings obtained
includes: (1) SMEs in Delta State highly require both long-term and short-term
sources in financing their working capital; (2) SMEs in Delta State highly require most
cash management practices. Amongst others, it was recommended that Business
educators, especially accounting educators should be innovative in their instruction by
equipping their students with the relevant skills on cash management, accounts
receivables management, inventory management, accounts payable management, and
investment management; which will enable these students to stand the better chance of
succeeding when they establish SMEs.
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CHAPTER 1
INTRODUCTION
Background of the Study
Working capital management amongst Small and Medium Scale
Enterprises (SMEs) appears to have been relatively neglected despite the fact
that a high proportion of failures in businesses, is due to poor decisions
concerning the working capital of enterprises (Tewolde, 2002).
Management of working capital is an important component of corporate
financial management because it directly affects the profitability of the firms.
But what could working capital and working capital management mean?
According to Bhattacharya (2009), the concept of working capital was first
evolved by Karl Marx in 1914, though in a somewhat different form, and the
term he used was “variable capital”. Working capital is the capital required to
finance a firm’s day-to-day operational activities. It can be defined as current
(short-term) assets minus current (short-term) liabilities. Adequate working
capital is vital in maintaining a firm’s liquidity. On the other hand, working
capital management is concerned with the management of a firms short-term
assets (stocks, debtors and cash), short-term liabilities (creditors and
borrowing), and short-term cash flows (Park and Gladson, 2003). McMenamin
(2005) noted that the goal of working capital management is to secure the
16
optimum investment in working capital consistent with the overall financial
goal of shareholder wealth maximization.
Working capital management is often denoted by its components. Hence,
the Average Collection Period (ACP); the Inventory Conversion Period (ICP)
and the Average Payment Period (APP) are various components of working
capital management explained by Mathuwa (2009). According to him, the
Average Collection Period (ACP) is the time taken to collect cash from
customers. The Inventory Conversion Period (ICP) refers to the time taken to
convert inventory held in the firm into sales, the Average Payment Period
(APP), is the time taken to pay the firms suppliers. More explicitly, Planware
(2011) outlined the components of working capital management to consist of:
cash management; accounts payable management; accounts receivable
management; investment management; inventory management, marketable
security management; and cash equivalent management.
In explaining the components Planware (2011) stated that, Cash
management deals on cash planning to ensure there is optimum cash balance to
run the business profitably; accounts payable management deals on an
enterprise purchases of goods and services from their customers in the form of
creditors to meet the operations of the business; accounts receivable
management is the extension of credit facilities to customers at the benefit of
the enterprise; investment management denotes proper planning of the
17
enterprise investment to ensure the required rate of return is exceeded;
inventory management deals on planning of the enterprise stocks to avoid
stockout and proper utilization of the firms stock; marketable security
management are short term interest bearing money market investments to
enable a return to be earned on the temporarily idle money of the enterprise;
and cash equivalent management is the organization of near monies like stock,
promissory note and cheques for easy conversion into cash to run the enterprise.
Small and Medium Scale Enterprises may have an optimal level of
working capital that maximizes their value. Raheman & Nasr (2007) posited
that large inventory and a generous trade credit policy may lead to high sales.
Large inventory reduces the risk of stock out. The credit may stimulate sales
because it allows customers to assess product quality before paying. Another
component of working capital is account payables. Delaying payments to
suppliers allows a firm to assess the quality of bought products, and can be an
inexpensive and flexible source of financing for the firm. On the other hand,
late payment of invoices can be very costly if the firm is offered discount for
early payment. A popular measure of working capital management is the cash
conversion cycle i.e. the time lag between the expenditure for the purchases of
raw materials and the collection of sales of finished goods. The longer this time
lag, the larger the investment in working capital (Deloof, 2003). A longer cash
conversion cycle might increase profitability because it leads to higher sales.
18
However, corporate profitability might also decrease with the cash conversion
cycle, if the costs of higher investment in working capital rise faster than the
benefits of holding more inventories and/or granting more trade credit to
customers.
Therefore, the management of these components of working capital
management discussed above will in no doubt help the success of Small and
Medium Scale Enterprises in generating value. Infact, efficiency in managing
the working capital of SMEs determine their end results, since one of the major
goal of a business is to maximize profits.
However, important the components of working capital management is
to Small and Medium Scale Enterprises, the existence of working capital
management practices, begins with the sources of financing working capital
which forms the bedrock for its existence and continuous survival. There would
be no working capital in enterprises without its financing. Due to the role
sources of financing working capital plays in Small and Medium Scale
Enterprises gave rise for its consideration amongst the variables of working
capital management for this study. Some of the sources of financing working
capital are retained earnings, ploughed back profit, bank loan, supplier’s credit,
accruals, promoters fund, equity finance, long-term debt, asset-based financing,
thrift savings, unsecured financing, and borrowing from friends and family.
19
In an ideal situation, working capital management would not be
necessary because there would be no uncertainty, no transaction costs, and no
scheduling costs of production or constraints of technology. The unit costs of
producing goods will not change with the amount produced. Businesses will
borrow and lend at the same interest rate. Capital, labour and product markets
would reflect all available information and would be perfectly competitive.
In such an ideal situation there would be little need to hold any form of
inventory other than a limited amount of goods in process during production.
But such an ideal business assumes that demand is exactly known in advance,
that suppliers keep to their due dates, production can be smoothed and orders
executed directly without costs and delays. There would be no need of holding
cash for working capital other than for the initial costs, because it could be
possible to make the payment from every receipt of sales. There would also be
no need for receivables and payables if customers pay cash immediately and the
firm would also make its payment promptly. However, problems of working
capital exists because these ideal assumptions are never realistic and therefore
working capital levels make a significant part of a firms investment in assets
and these assets have to be financed implying that investments may have
benefits as well as costs.
In line with the premise above, Kaur (2010) stated that the management
of working capital is one of the most important and challenging aspect of the
20
overall financial management. Merely more effective and efficient management
of working capital can ensure the survival of a Small and Medium Scale
Enterprise. In the same vein, Fess (2011) noted that the measure of working
capital has long been accepted as a useful tool for financial analysis. Yet a
critical review of the structure of this concept, as it is currently applied, raises
some very serious questions concerning its validity as a measure of current
positions among Small and Medium Enterprises.
The Small and Medium Industries and Equity Investment Schemes
(SMIEIS) defined Small and Medium Enterprises (SMEs) as any enterprises
with a maximum asset base of N200 million excluding land and working capital
and with the number of staff employed not less than 10 or more than 300. Small
and medium enterprises have been defined along a broad continuum of size and
type. In terms of size measures used to classify SMEs include employment,
assets and revenue. According to Akabueze (2002), business activities that meet
these criteria will be considered as eligible Small and Medium Scale
Enterprises (SME) and these can partake in Small and Medium Industries and
Equity Investment Scheme (SMIEIS).
The ultimate objective of any firm including SMEs is to maximize profit.
But, preserving liquidity of the firm is an important objective too. The problem
is that increasing profits at the cost of liquidity can bring serious problems to
the firm. Therefore, there must be a trade off between these two objectives of
21
the firms. One objective should not be at the cost of the other because both have
their importance. If profit is not cared about, the firm cannot survive for a
longer period. On the other hand, if liquidity is not cared about, the firm may
face the problem of insolvency or bankruptcy. For these reasons working
capital management should be given proper consideration, as these will
ultimately affect the profitability of the firm (Ghosh and Maji, 2003).
Tewolde (2002) noted that working capital investment and related short-
term finances originate from three main business operations- purchasing,
producing and selling. These can be considered as consequences of business
operations. However, as much as the operations affect the balances of working
capital investment and finances, the later also determines the cost and flexibility
with which the operations are performed. Efficient management of working
capital investments and related short-term debts can be used to make the
purchasing, producing and selling operations cheaper and more flexible. In the
latter sense, purchasing, producing and selling are used as instruments for the
management of business operations, which in the mean time create benefits and
costs. Therefore, the relevance of working capital investment and short-term
debts originate from these benefits and costs. Beyond doubt efficient
management of both items can help the success of firms in generating value.
Therefore, managing working capital investments, finances and operations
22
internally within firms and the efficiency with which firms co-operate among
themselves determine their end result.
The importance of managing working capital is magnified when it refers
to firms in developing economies like Nigeria. These firms have many
problems (McComick, 1999), such as being small in size (in terms of volume of
investment and sales) and lack of resources. The list of problems is long and
includes low levels of product and process technology. Financially, firms in
developing countries lack the opportunity of getting the benefit of financial
markets. Even if financial markets exist the small firms have less opportunity to
go public and benefit from the financial markets as sources of finance. So,
because of these reasons proper working capital management is even more
important in developing countries than developed countries (Fisha Zion, Von
Eije & Lutz, 2001).
Efficient working capital management involves planning and controlling
current assets and current liabilities in a manner that eliminates the risk of
inability to meet due short term obligations on the one hand and avoid
excessive investment in these assets on the other hand. Many surveys have
indicated that managers and accountants spend considerable time on day-to-day
problems that involves working capital decisions (Deloof, 2003; Eljelly, 2004;
Raheman & Nasr, 2007). One reason for this is that current assets are short-
lived investments that are continually being converted into other asset types.
23
With regard to current liabilities, the firm is responsible for paying these
obligations on a timely basis. Working capital management is an essential part
of short-term finance of a Small and Medium Scale Enterprise. With an
efficient working capital management, a business can release capital for more
strategic objectives, reduce financial cost and improve profitability. During the
recent financial crisis of 2009, characterized by economic meltdown in the
United States of America, many companies suffered from the consequences of
their poor working capital management and were unable to keep their business
moving because of the lack of knowledge by managers and accountants on
working capital management (Lind, 2011).
A manager is the person responsible for planning and directing the work
of a group of individuals, monitoring their work, and taking corrective action
when necessary in an organization. Managers may direct workers directly or
they may direct several supervisors who direct the workers. The manager must
be familiar with the work of all the groups he/she supervises, but does not need
to be the best in any or all of the areas. It is more important for the manager to
know how to manage the workers than to know how to do their work well. A
manager also has the power to hire, fire, promote and motivate employees (Rey,
2012). In the context of this study, managers are those responsible for
overseeing the daily routine of Small and Medium Scale Enterprises. Therefore,
the manager could be the owner of the SME or somebody employed by the
24
owner to run the activities of the enterprise. The managers function in line with
working capital management practices, deals on taking appropriate decisions on
the amount to be invested in the working capital of SMEs and how the
investment in working capital is properly deployed to avoid deficiency or
neither excess in any of the composition of working capital management
practices.
On the other hand, an accountant is a person who observes records,
classifies, identifies, summarizes, measures, interprets and communicates
financial reports (accounting data) so as to enable the users to make informed
decisions and judgment about a business enterprise. According to Muabor
(2008), an accountant is a person who has passed the accountancy examinations
of one of the recognized accountancy bodies and completed the required work
experience. In the context of this study, an accountant is a person employed by
the owner of a Small and Medium Scale Enterprise, to keep records of all
financial transactions and to prepare financial report for decision making. The
accountant prepares financial report on the working capital of SMEs to
ascertain the profitability or loss of the enterprise. It behooves on managers and
accountants of SMEs to be knowledgeable in the management of working
capital for efficiency to be attained in their enterprises.
Kaur (2010) opined that, the inefficient management of working capital
not only reduces profitability but ultimately may also lead a concern to financial
25
crises. On the other hand, proper management of working capital leads to
material savings and ensures financial returns of the optimum level even on the
minimum level of capital employed. Both excessive and inadequate working
capital is harmful for a firm. Excessive working capital leads to unremunerative
use of scarce funds. On the other hand, inadequate working capital usually
interrupts the normal operations of Small and Medium Scale Enterprises.
Without efficient management of working capital the growth of Small and
Medium Scale Enterprises would be hampered, resulting in underdevelopment
of the industrial sector of the nation.
The future of the industrial development of this nation depends, to a
large extent, on the growth and development of the potentials of Small and
Medium Scale Enterprises. The basis for this expectations lies in the proven
capabilities and time-tested distinct functions and characteristics of SMEs to
stimulate growth and general development. Unfortunately, Arebgeyen (1999)
noted that the efforts of the Small and Medium Scale Enterprises to grow,
modernize and expand rapidly are still being constrained by their inability to
mobilize funds for expansion and inaddition for them to appropriately manage
their working capital. In order for SMEs in Nigeria particularly Delta State to
survive, grow, expand and modernize in the increasingly competitive business
sector therefore, it is imperative for them (SMEs) to have a good knowledge of
working capital management for effective operations.
26
According to Delta State Directory in Anyia (2006), the structure of the
Delta State Industrial sector is dualistic. It is characterized by a large numbers
of small and medium scale enterprises and a few numbers of large scale firms.
The structure of the industrial sector size, the small and medium scale
businesses accounted for 65.5% and 32% respectively, while the large scale
businesses accounted for only 2.5%. However, in terms of output the small
scale businesses and the medium scale businesses accounted for 10% and 5%
respectively, while the large scale businesses accounted for 85% of industrial
output. The small scale businesses tend to be rural based, while the medium
scale businesses produce in urban areas in competition with numerous micro-
businesses. The geographical distribution of Small and Medium Scale
Enterprises in Delta State show a heavy concentration of activities in South and
North Senatorial districts of the state, probably due to availability of basic
infrastructure that is relatively well developed.
In the Delta State Industry Directory (2010), there is a record in the
sharp rise of yearly establishments of Small and Medium Scale Enterprises in
Delta State by entrepreneurs, which has led to a wide spread and large number
of Small and Medium Scale Enterprises operating in the state. Despite the
continuous increase of Small and Medium Scale Enterprises in the state, there is
also a rise in collapse of SMEs due to so many challenges they face like:
environmental constraints, the competitive market for customers, and financial
27
constraints; which inappropriate working capital management practice is
inclusive. The aforementioned reasons made the researcher to consider Delta
state most appropriate to carry out the study on working capital management
practices required by Small and Medium Scale Enterprises for effective
operations.
Given to the above reasons, Small and Medium Scale Enterprises in
Delta require a cursory look on the knowledge of working capital which is
concerned with the problems that arise in attempting to manage the current
assets, the current liabilities and the interrelationship that exist between them in
business organization. The term current assets refers to those assets which in
the ordinary course of business can be, or will be, converted into cash within
one year without undergoing a diminution in value and without disrupting the
operations of the SME. The major current assets are cash, marketable securities,
accounts receivables and inventory. Current liabilities are those liabilities which
are intended, at their inception, to be paid in the ordinary course of business,
within a year, out of the current assets or earnings of the concern. The basic
current liabilities are accounts payable, bills payable, bank overdraft, and
outstanding expenses. The goal of working capital management is to manage
the firm’s current assets and liabilities in such a way that a satisfactory level of
working capital is maintained. This is because if the firm cannot maintain a
satisfactory level of working capital, it is likely to become insolvent and may
28
even be forced into bankruptcy. The current assets should be large enough to
cover its current liabilities in order to ensure a reasonable margin of safety.
Each of the current assets must be managed efficiently in order to maintain the
liquidity of Small and Medium Scale Enterprises while not keeping too high a
level of anyone of them (Mathuwar, 2009).
Amongst the components of working capital management (cash
management; accounts payable management; accounts receivable management;
investment management; inventory management, marketable security
management; and cash equivalent management) discussed in the background of
this work, the study only focused on; cash management, accounts receivable
management, inventory management, accounts payable management and
investment management. The reason being that, these variables focused on are
mostly commonly used among any size of enterprises; whether small, medium
or large scale. On the other hand, marketable security management and cash
equivalent management were excluded from this study because they are mostly
used among large scale enterprises, since SMEs are not easily involved in
money market trading’s (Chen, Wang & Lin, 2009).
On the variables mentioned in the preceding paragraph, researchers have
approached working capital management in numerous ways while some studied
the impact of proper or optimal inventory management; others studied the
management of accounts receivables trying to postulate an optimal way policy
29
that leads to profit maximization (Deloof, 2003; Mayasami, 2009; Gill, Biger &
Mathur, 2010). Hence, this study carved out another niche by determining
working capital management practices required by Small and Medium Scale
Enterprises for effective operations in Delta State, with the view of establishing
the focused components of working capital management’s (sources of financing
working capital, cash management, account receivables management, inventory
management, accounts payable management, and investment management)
level of requirement as a practice by Small and Medium Scale Enterprises for
effective operations (profitability, optimal resource utilization, retained
earnings, and liquidity) in Delta State, Nigeria.
Statement of the Problem
Despite the fact that Small and Medium Scale Enterprises are the engine
room behind a nation’s development, yet this sector is bedeviled by several
constraints amid poor working capital management practices which continues
to mar its laudable objectives. It has been widely accepted that the profitability
of a business concern vis-à-vis Small and Medium Scale Enterprises (SMEs) in
Delta State largely depends upon the manner in which its working capital is
managed(Planware, 2011). Both excessive and inadequate working capital is
harmful for a firm. Excessive working capital leads to unremunerative use of
30
scarce funds. On the other hand, inadequate working capital usually interrupts
the normal operations of SMEs.
Small and Medium Scale Enterprises often encounter several problems
in their working capital management like: not knowing the required sources of
financing working capital; inappropriate management of cash flows; no laid
down collection policies of accounts receivables; frequent inventory stock-out;
poor controlling of accounts payables; and non-evaluation of risk on investment
(Lyytinen, 2009). More so, Tewolde (2002) identified that most firm’s vis-à-vis
Small and Medium Scale Enterprises are characterized with both internal and
external problems: Internally, firms hold inappropriate levels of working
capital- resulting to uncontrolled cost of holding the working capital items and
externally, the firms lack proper policies and practices of co-operation with
their suppliers and customers on financial matters.
Against the background of the foregoing, it therefore became imperative
to determine working capital management practices required by Small and
Medium Scale Enterprises for effective operations in Delta State, in order to
establish the extent SMEs require working capital management practices for
effective operations.
31
Purpose of the Study
The main purpose of this study was to determine the working capital
management practices required by Small and Medium Scale Enterprises for
effective operations in Delta State, Nigeria. Specifically, the study determined
the:
1. sources of financing working capital required by Small and Medium
Scale Enterprises for effective operations in Delta State
2. cash management practices required by Small and Medium Scale
Enterprises for effective operations in Delta State
3. accounts receivable management practices required by Small and
Medium Scale Enterprises for effective operations in Delta State
4. inventory management practices required by Small and Medium
Scale Enterprises for effective operations in Delta State
5. accounts payable management practices required by Small and
Medium Scale Enterprises for effective operations in Delta State
6. investment management practices required by Small and Medium
Scale Enterprises for effective operations in Delta State
Significance of the Study
The findings of this study would be of tremendous benefit to the
management of Small and Medium Scale Enterprises (SMEs), on the required
32
practices of the components of working capital like: cash management
practices, accounts receivables management practices, inventory management
practices, accounts payable management practices, and investment management
practices. The understanding and application of these working capital
management components, will in turn lead to the profitability, liquidity,
reduction of financial cost, and ease of releasing more capital for the strategic
objectives of SMEs.
The findings of this study, would also be useful to agencies and
associations of Small and Medium Scale Enterprises like; Small and Medium
Scale Enterprise Development Agency of Nigeria (SMEDAN), and Nigerian
Association of Small and Medium Scale Enterprises (NASME). It provides
updated and relevant information to these agencies and associations on the
various sources of financing working capital available to SMEs. Haven been
updated on the sources of financing working capital; these agencies and
associations would better channel their workshops, seminars, conferences and
trainings on various strategies Small and Medium Scale Enterprises in Nigeria
vis-à-vis Delta State can engage in, to appropriate these funds and how the
funds could be proper utilized to gain efficiency amongst SMEs.
Another benefit of this study would be to the Government. Since 1974,
the Small-Scale Industry (SSI) division in the Federal Ministry of industries
was established to be the policy making and implementation unit responsible
33
for the administration of Small and Medium Scale Enterprises development
programmes. The findings of this study will aid the Government through this
agency to be informed of the various working capital management practices
(i.e. cash management practices, accounts receivables management practices,
inventory management practices, accounts payable management practices, and
investment management practices) and thus, these practices will engender the
formulation and implementation of favourable policies that would enhance the
working capital management practices of Small and Medium Scale Enterprises
in Delta State, Nigeria.
Also, the result of this study will be beneficial to business educators,
especially accounting educators on key areas they would focus on in equipping
students with the relevant skills on cash management, accounts receivables
management, inventory management, accounts payable management, and
investment management; which will enable business education students to stand
the better chance of succeeding when they establish Small and Medium Scale
Enterprises.
Furthermore, researchers in Business Education and other related
disciplines in this area of study, would find this study very useful as a reference
material. Thus, this will help to increase the data bank of these future
researchers on the specific objectives of: cash management practices, accounts
receivables management practices, inventory management practices, accounts
34
payable management practices, and investment management practices, leading
these researchers to adopt or adapt the working capital management practices
most suitable in their studies or researches.
Research Questions
The following research questions were answered, in line with the
purpose of the study:
1. What are the sources of financing working capital required by Small
and Medium Scale Enterprises for effective operations in Delta State?
2. What are the cash management practices required by Small and
Medium Scale Enterprises for effective operations in Delta State?
3. What are the accounts receivable management practices required by
Small and Medium Scale Enterprises for effective operations in Delta
State?
4. What are the inventory management practices required by Small and
Medium Scale Enterprises for effective operations in Delta State?
5. What are the accounts payable management practices required by
Small and Medium Scale Enterprises for effective operations in Delta
State?
6. What are the investment management practices required by Small
and Medium Scale Enterprises for effective operations in Delta State?
35
Hypotheses
The following null hypotheses formulated for the study, were tested at
0.05 level of significance:
Ho1: There is no significant difference between the mean responses of
managers and accountants on the sources of financing working capital
required by Small and Medium Scale Enterprises for effective
operations in Delta State
Ho2: There is no significant difference between the mean responses of
managers and accountants on the cash management practices required by
Small and Medium Scale Enterprises for effective operations in
Delta State
Ho3: There is no significant difference between the mean responses of
managers and accountants on the accounts receivable management
practices required by Small and Medium Scale Enterprises for
effective operations in Delta State
Ho4: There is no significant difference between the mean responses of
managers and accountants on the inventory management practices
required by Small and Medium Scale Enterprises for effective
operations in Delta State
Ho5: There is no significant difference between the mean responses of
managers and accountants on the accounts payable management
36
practices required by Small and Medium Scale Enterprises for
effective operations in Delta State
Ho6: There is no significant difference between the mean responses of
managers and accountants on the investment management practices
required by Small and Medium Scale Enterprises for effective
operations in Delta State
Delimitation of the Study
There are many factors that affect the effective operations of business
organizations from achieving their set objectives. Generally, the study focused
on working capital management practices required by Small and Medium Scale
Enterprises for effective operations in Delta State, Nigeria. Specifically, the
study also focused on the following areas of working capital management:
sources of financing working capital, cash management, accounts receivable
management, accounts payable management, investment management and
inventory management. The study is delimited to only managers and
accountants of Small and Medium Scale Enterprises in the three senatorial
zones of Delta State, because they are in the managerial level of these
enterprises. The questionnaire served as the instrument for gathering data.
Though, the results of this study could be generalized to other areas with similar
characteristics as those within this study.
37
CHAPTER 11
REVIEW OF RELATED LITERATURE
This chapter focused on the review of related literature on working
capital management practices required by Small and Medium Scale Enterprises
(SMEs) for effective operations in Delta State, Nigeria. The related literature
was reviewed under the following sub-headings:
1. Conceptual Framework
• Sources of financing working capital required by Small and Medium
Scale Enterprises for effective operations
• Cash management practices required by Small and Medium Scale
Enterprises for effective operations
• Accounts receivable management practices required by Small and
Medium Scale Enterprises for effective operations
• Inventory management practices required by Small and Medium Scale
Enterprises for effective operations
• Accounts payable management practices required by Small and
Medium Scale Enterprises for effective operations
• Investment management practices required by Small and Medium
Scale Enterprises for effective operations
• Factors influencing working capital management
• Challenges and Importance of working capital management
• Characteristics, Problems and Roles of Small and Medium Scale
Enterprises
2. Theoretical Framework
• Conservative Approach to Working Capital management
• Aggressive Approach to Working Capital management
• Moderate Approach to Working Capital management
• Aggregate Approach to Working Capital management
3. Related Empirical Studies
4. Summary of Reviewed Literature
38
Conceptual Framework
The interrelationships between the variables of this study are
schematized in figure 1 below for clarity and proper understanding.
.Bank Loan
.Suppliers Credit
.Accruals
.Promoters Fund
.Equity Finance
.Long-term debt
.Asset based Financing
.Thrift Savings
.Unsecured Financing
.Borrowing from Friends
& Family etc.
.Optimal resource utilization
.Liquidity
.Profitability
.Solvency
.Retained Earnings
Fig 1: Model of WCM Components Required by SMEs for Effective
Operations
WORKING CAPITAL
MANAGEMENT (WCM)
SOURCES
OF
FINANCING
WCM
COMPONENTS
ACCOUNTS
RECEIVABLE
MANAGEMENT
ACCOUNTS
PAYABLE
MANAGEMENT
CASH
MANAGEMENT
INVENTORY
MANAGEMENT
SMALL & MEDIUM SCALE
ENTERPRISES (SMEs)
EFFECTIVE
OPERATIONS
OF SMEs
INVESTMENT
MANAGEMENT
39
Working capital management is the grease that keeps the effective
operations of Small and Medium Scale Enterprises running. From figure 1
which is designed by the researcher for this study, it is apparent that the sources
of financing Working capital are: Bank loan, supplier’s credit, accruals,
promoters fund, equity finance, long-term debt, asset-based financing, thrift
savings, unsecured financing, and borrowing from friends and family. These
sources of financing working capital form a major bedrock and existence of
working capital management. When the components of working capital
(accounts receivable management, accounts payable management, cash
management, inventory management, and investment management) are well
managed in running Small and Medium Scale Enterprises; the resultant effect
would be the effective operations (optimal resource utilization, liquidity,
profitability, solvency, retained earnings, and ability to meet short-term
obligations) of SMEs.
Small and Medium Scale Enterprises constitute a vital engine in
economic growth and development of any nation (Oroka, 2011). Ottih (2000)
deposed that very many people wrongly employ the terms “small and medium
scale enterprises” and “entrepreneurship” interchangeably. Entrepreneurships
are not only small-scale or medium-scale enterprises although most
entrepreneurship starts off in the small business mode. Therefore,
entrepreneurship can be small, medium or large-scale organization.
40
The question has always been “how small is a small-scale business”?
There appears to be no consensus on the definition of small and medium scale
enterprises. Only operational definitions are available; the definition varies a
great deal across countries, individuals, institutions and organizations and this
arises as a result of different levels of economic advancement.
Okojie (2005) defined small and medium scale enterprises as businesses
that can be established by individuals as a sole-proprietor, partnership-
consisting of few persons or company, which cannot take more than fifty
persons. According to him, The European Commission (EC) initiated a set of
definition of the small and medium enterprises excluding agriculture, forestry
and fishing as:
• Micro enterprises: from 1-9 employees.
• Small enterprises: from 10-99 employees
• Medium enterprises: from 100-249 employees.
The Central Bank of Nigeria Monetary Policy circular No. 22 of 1996
has defined a small or medium scale business enterprises as any manufacturing
or service enterprise whose business turnover does not exceeds N500,
000(including land and working capital) and or the annual turn-over did not
exceed N5 million.
In the 1990 budget, Federal government of Nigeria (CBN) also defined
small/medium scale enterprises, for the purpose of commercial bank loans as
41
those enterprises with annual turnover not exceeding N500, 000 and for
Merchant Bank loans, those enterprises with capital investments not exceeding
N2m excluding cost of land or maximum and of N5M.
The Small and Medium Industries and Equity Investment Schemes
(SMIEIS) defined Small and Medium Enterprises (SMEs) as any enterprises
with a maximum asset base of N200 million excluding land and working capital
and with the number of staff employed not less than 10 or more than 300. Small
and medium enterprises have been defined along a broad continuum of size and
type. In terms of size measures used to classify SMEs include employment,
assets and revenue. According to Akabueze (2002), business activities that meet
these criteria will be considered as eligible Small and Medium Scale
Enterprises and this can partake in small and medium industries and equity
investment scheme (SMIEIS).
It is important to take cognizance of the qualitative factors that
distinguish a small business from a large firm. In the United States of America,
the committee for economic development has identified four characteristics to
describe the domain of a small business (Hodgetts and Kuranthko, 1998) in
(Oghenerukevwe & Oroka, 2006). The factors are:
• Management of a small business is independent, since the manager
usually owns the firm
42
• An individual usually supplies capital or a few individuals hold
ownership
• The areas of operation is primarily local, although the market is not
necessarily local
• The firm is small in comparison with the largest competitors in the
industry.
The United Nations Industrial Development Organization (UNIDO) in
SMIEIS (2001) however, defined small-scale business as any business having
employee of less than or equals one hundred and fifty (150). The Federal
Republic of Nigeria National Development Plan (1975) specified that a small-
scale business is a manufacturing establishment which employs less than ten
people or whose investment in manufacturing and equipment is not greater than
600.000 naira. Based on this definition, it means that other economic sectors
such as service and commercial organizations are not considered.
The industrial research unit of Obafemi Awolowo University, Ile-Ife
according to Obitayo (1991) defined small-scale business as one whose total
assets in capital equipment and working capital are less than 250,000 naira and
employing fewer than 50 full time workers. The new industrial policy (1986)
defined small-scale business/industry as those with total investment of between
one hundred thousand Naira and two million Naira excluding land but including
43
working capital. This definition is silent on the number of workers and other
criteria.
Obi (2011) quoting the Nigerian Association of Small and Medium
Enterprises (NASME) (2003) stated that a micro enterprise, is any enterprise
whose capital investment excluding cost of land is not more than 10 million
naira and/or with a workforce of not more than 30 full-time workers and/or with
a turnover of not more than 2 million naira. While, NASME defined a small
enterprise as any enterprise whose capital investment excluding cost of land is
between 10 million naira and 100 million naira and/or with workforce of
between 31 and 70 full time workers and/or with a turnover of not more than 10
million naira.
The Company and Allied Matter Act (1990) subsection 351 (1) in
Agbobu (2003) formally and legally defined a small-scale business as follows:
a) It is a private company having a share capital
b) The amount of its turnover for that year is not more than #2
million or such amount as may be fixed by the Cooperate
Affairs Commission.
c) None of its member is an alien
d) Its net asset value is not more than 1 million naira or as such
amount as may be fixed by the commission.
e) None of its members is a government corporation or agent or
its nominee
f) The directors between them hold not less than 51 percent of its
equity.
44
Small and Medium Scale Enterprises and/or Small and Medium
Industries, are some of the terms that are used interchangeably to describe small
business organizations. They are heterogeneous groups because they embrace a
wide variety and diverse forms ranging from village handcraft centers and
weavers, small machine shops, restaurants and computer software firms using
sophistication and skills. They could operate in very different markets and
social environments. While some owners are poor, others are not. Some are
dynamic, innovative, and growth oriented, others are traditional and prefer to
remain small (Osuala, 2004).
According to Zimmerer, Scarborough and Wilson (2009), in the United
States, a common delineation of a small business is one that employs fewer than
100 people. Small businesses thrive in virtually every industry, although the
majority of small companies are concentrated in the service and retail industry.
In the US economy, small companies employ 51 percent of the nation private
sector work force, even though they possess less than one fourth of total
business assets. Almost 90 percent of small business actually employs fewer
than 20 workers. Because they are primarily labour intensive, small business
naturally creates more jobs than big businesses. Small companies create 70
percent of the net new jobs in the economy.
Small and Medium Scale Enterprises constitute a vital engine in
economic growth and development of any nation. The important role played by
45
SMEs in developing economies has been increasingly realized over the past
years. While the performance levels of small businesses have traditionally been
attributed to general managerial factors such as manufacturing, marketing and
operations, working capital management have a consequent impact on small
business survival and growth (Kargar and Blumenthal, 1994). The management
of working capital is important to the financial health of businesses of all sizes.
The amounts invested in working capital are often high in proportion to the
total assets employed and so it is vital that these amounts are used in an
efficient and effective way. However, there is evidence that small businesses
are not very good at managing their working capital. Given that many small
businesses suffer from under capitalization, the importance of exerting tight
control over working capital investment is difficult to overstate.
A firm can be very profitable, but if this is not translated into cash from
operations within the same operating cycle, the firm would need to borrow to
support its continued working capital needs. Thus, the twin objectives of
profitability and liquidity must be synchronized and one should not impinge on
the other for long. Investments in current assets are inevitable to ensure delivery
of goods or services to the ultimate customers and a proper management of
same should give the desired impact on either profitability or liquidity. If
resources are blocked at the different stage of the supply chain, this will prolong
the cash operating cycle. Although this might increase profitability (due to
46
increase sales), it may also adversely affect the profitability if the costs tied up
in working capital exceed the benefits of holding more
According to Bhattacharya (2009), the concept of working capital was
perhaps first evolved by Karl Marx, though in a somewhat different form, and
the term he used was “variable capital”. Working capital as current assets minus
current liabilities and their view was elaborated by Park and Gladson (2003).
This definition is also known as “net working capital”. Current assets are
sometimes called as “gross working capital”. The current assets can be divided
to four primary components: (1) cash and cash equivalents; (2) marketable
securities; (3) accounts receivable; and (4) inventory and the three major items
of current liabilities are: (1) accounts payable; (2) expenses payable, including
accrued wages and taxes; and (3) notes payable (Chen, Wang, & Lin, 2009).
Narrower definition for working capital is inventory + accounts receivable –
accounts payable. This definition emphasizes operating efficiency of a firm.
Articles with all kind of definitions to working capital are accepted in this study
to the group of articles from which analyses are made. Making decisions that
affect to working capital is called working capital management (Planware,
2011).
Working Capital is defined as a company’s total investment in current
assets or assets that a company expects to be converted into cash within a year
or less (Keown; Martin; Petty; & Scott, 2005). It is employed to structure and
47
grow a business, and to finance daily operations. Working Capital Management
is then concerned with the difference in the firm’s current assets and current
liabilities, and the decisions related to net working capital allocation (ibid).
Lyytinen (2009) noted that Working Capital may be defined according to
the following concepts:
1. Gross Working Capital: It refers to the firm’s investment in total
current or circulating assets.
2. Net Working Capital: The term “Net Working Capital” has been
defined in two different ways:
i. It is the excess of current assets over current liabilities. This is, as a
matter of fact, the most commonly accepted definition. Some people
define it as only the difference between current assets and current
liabilities. The former seems to be a better definition as compared to
the latter.
ii. It is that portion of a firm’s current assets which is financed by long-
term funds.
3. Permanent Working Capital: This refers to that minimum amount of
investment in all current assets which is required at all times to carry out
minimum level of business activities. In other words, it represents the
current assets required on a continuing basis over the entire year. The
following are the characteristics of this type of working capital:
48
a. Amount of permanent working capital remains in the business in one
form or another. This is particularly important from the point of view of
financing. The suppliers of such working capital should not expect its
return during the life-time of the firm.
b. It also grows with the size of the business. In other words, greater the
size of the business, greater is the amount of such working capital and
vice versa
Permanent working capital is permanently needed for the business and
therefore it should be financed out of long-term funds.
4. Temporary Working Capital: The amount of such working capital
keeps on fluctuating from time to time on the basis of business activities.
In other words, it represents additional current assets required at different
times during the operating year. For example, extra inventory has to be
maintained to support sales during peak sales period. Similarly,
receivable also increase and must be financed during period of high
sales. On the other hand investment in inventories, receivables, etc., will
decrease in periods of depression. Suppliers of temporary working
capital can expect its return during off season when it is not required by
the firm. Hence, temporary working capital is generally financed from
short-term sources of finance such as bank credit.
49
5. Negative Working Capital: This situation occurs when the current
liabilities exceed the current assets. It is an indication of crisis to the
firm.
Gordon, (2010) is of the view that Working capital management is
concerned with the problems that arise in attempting to manage the current
assets, the current liabilities and the interrelationship that exists between them.
The term current assets refer to those assets which in the ordinary course of
business can be, or will be, converted into cash within one year without
undergoing a diminution in value and without disrupting the operations of the
firm. The major current assets are cash, marketable securities, accounts
receivable and inventory. Current liabilities are those liabilities which are
intended, at their inception, to be paid in the ordinary course of business, with
in a year, out of the current assets or earnings of the concern. The basics current
liabilities are accounts payable, bills payable, bank overdraft, and outstanding
expenses.
According to him, the goal of working capital management is to manage
the firm’s current assets and liabilities in such a way that a satisfactory level of
working capital is maintained. This is so because if the firm cannot maintain a
satisfactory level of working capital, it is likely to become insolvent and may
even be forced into bankruptcy. The current assets should be large enough to
cover its current liabilities in order to ensure a reasonable margin of safety.
50
Each of the current assets must be managed efficiently in order to maintain the
liquidity of the firm while not keeping too high a level of any one of them. Each
of the short-term sources of financing must be continuously managed to ensure
that they are obtained and used in the best possible way. The interaction
between current assets and current liabilities is therefore, the main theme of the
theory of working management. The basic ingredients of the theory of working
capital management may be said to include its definition, need, optimum level
of current assets, the trade-off between profitability and risk which is associated
with the level of current assets and liabilities.
However important Small and Medium Scale Enterprises are to the
development of a nation, they must make critical financial decisions about their
working capital management, in order for them to be efficient in their
operations. With an efficient working capital management, SMEs can release
capital for more strategic objectives, reduce financial cost and improve
profitability.
Sources of Financing Working Capital Required by Small and Medium
Scale Enterprises for Effective Operations
Now, it is worthwhile to understand the means to financing working
capital. Working capital or current assets are those assets, which unlike fixed
assets change their forms rapidly. Due to this nature, they need to be financed
51
through short-term funds. Short-term funds are also called current liabilities.
Pfohl, Elbert & Hofmann (2003) stated that the following are the major sources
of raising short-term funds:
Supplier’s Credit
At times, business gets raw material on credit from the suppliers. The
cost of raw material is paid after some time, i.e. upon completion of the credit
period. Thus, without having an outflow of cash the business is in a position to
use raw material and continue the activities. The credit given by the suppliers of
raw materials is for a short period and is considered current liabilities. These
funds should be used for creating current assets like stock of raw material, work
in process, finished goods, etc.
Bank Loan for Working Capital
This is a major source for raising short-term funds. Banks extend loans
to businesses to help them create necessary current assets so as to achieve the
required business level. The loans are available for creating the following
current assets:
• Stock of Raw Materials
• Stock of Work in Process
• Stock of Finished Goods
• Debtors
52
Banks give short-term loans against these assets, keeping some security
margin. The advances given by banks against current assets are short-term in
nature and banks have the right to ask for immediate repayment if they consider
doing so. Thus bank loans for creation of current assets are also current
liabilities.
Promoter’s Fund
It is advisable to finance a portion of current assets from the promoter’s
funds. They are long-term funds and, therefore do not require immediate
repayment. These funds increase the liquidity of the business.
Any working capital investment needs to be paid at the time of
acquisition (cash purchase) or at a later time (credit purchase). This ability to
make cash payments or the assumption of credit is a source of financing. Due to
many factors (the firm being a high liquidity risk, culture, linkages), the
availability of credit as a source of financing may or may not be an alternative
to management.
Working capital investments can be financed with internally generated or
externally acquired financing alternatives. Some firms solve their financing
problems by borrowing or securing their current assets (external financing) and
others by selling their current assets (internal financing). When firms borrow on
the strength of their current assets, the major sources of short-term finances
53
include trade credits, accruals, short-term bank loans, collateral papers,
commercial papers, and factoring accounts receivable (Van Horne, 1998).
Firms would rather sell for cash than on credit, but competitive pressure
forces most companies to offer trade credits. Unlike credit from financial
institutions, trade credit does not rely on formal collateral but on trust and
reputation (Fisman, 2001). Trade credits create the accounts payable. Accounts
payable is a form of short-term financing common to all businesses with a
credit purchase policy. It originates when buyers are not required to pay for
goods upon delivery but are allowed a short deferred period before payment is
due, which may or may not include discount for earlier payment. During this
period the seller of the goods extends credit to the buyer. There are three types
of credit: open account, promissory note payable and trade acceptance (Van
Horne, 1998).
The short and long-term financing sources have differing effects on the
trade-off between profitability and liquidity risk (Block and Hirt, 1992). For the
purpose of working capital financing, the profitability of short and long-term
debt is considered from the point of interest cost. The higher the interest cost
the lesser the profitability and vice-versa. From a lender’s point of view a long-
term loan has in general higher interest charge compared to a short-term loan
due to the risk involved in lending for a longer period of time. Short-term loans
are more risky from borrowers’ point of view, because of the problem to get
54
cash in the short-term, and the higher variability of interest rates compared to
that of the long-term loans (Moyer, Mcguigan & Kretlow, 2004). To the
borrower, long-term loans are more expensive but less risky, while short-term
loans are more risky but less expensive. Therefore, management must get an
optimum point between the two.
The question arising here is how to mix both short term and long term
funds while financing required working capital. The guiding approach is known
as ‘matching approach’. It suggests that if the need is short term purpose, raise
short – term loan or credit and if the need is for a long term, one should raise
long term loan or credit. Thus, maturity period of the loan is to be matched with
the purpose and for how long. This is called matching approach. This matches
the maturity period of the loan with the period for how long working capital
requires.
Empirically, Fisman (2001) showed short-term credit; particularly
supplier credit is positively correlated with capacity utilization because firms
lacking credit face inventory shortages leading to lower capacity utilization.
Petersen and Rajan (1997) argue that even in the United States, with extremely
well developed financial markets, trade credit is the largest single source of
short-term financing. Fisman, particularly claims in developing countries where
formal lenders are limited, trade credit plays an even more significant role in
funding firm’s activities.
55
The financing logic is that, temporary current assets are financed with
short-term loans and the permanent current assets with long term debt or equity
capital. However, the actual investment and financing mix match-up depends
on management’s approach towards risk and profitability (Van Horne and
Wachowicz 2000; Moyer, Mcguigan and Kretlow, 2004).
As a result of the unsynchronized nature of business activities and cash
flows, already discussed, and the effluxion of time in converting assets into
cash, a financing requirement is created (Ross, Westerfield & Jaffe, 1996). The
financing of working capital contributes to the composition and structure of
long-term and short-term financing of a business. The forms of finance, which
can be used to fund working capital, namely long-term finance and short-term
finance are presented and discussed below:
Long-term Sources
There are four main sources of long-term funds, which may be used to
fund working capital, namely equity, long term debt, off-balance sheet
financing and asset-based financing.
Equity Finance can be used as a source of finance for working capital,
however, the cost of equity finance tends to be higher than debt. If the cash
conversion cycle is protracted and risky, an argument can be made for relying
on this form of finance (Gallinger, 1997).
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The decision to use long-term debt depends on the explicit and implicit
costs of this form of finance. This in turn necessitates a careful consideration of
the interest rate, maturity or payment dates, loan size, borrower risk, collateral,
restrictive covenants, purpose of the loan, and standard terms and conditions
(Ross, Westerfield & Jaffe 1996). For example restrictive covenants place
certain operating and financial constraints on the borrower, such as the
borrower may be required to maintain a minimum level of working capital.
While long-term debt may not provide much financial flexibility, it ensures that
a pre-determined level of finance will be available for a pre- determined period
of time. This attribute minimizes the risk of an abrupt shortage of finance which
in turn could have serious implications for liquidity (Gitman, 1997).
Some businesses use off-balance sheet financing to keep financial
statements clean and not distort financial ratios (Hill, Kelly & Highfield, 2010).
Types of off-balance sheet financing include unfunded pension liabilities,
leases, and unconsolidated subsidiary debt, in-substance defeasance of debt and
project financing with unconditional commitment arrangements, and the sales
of accounts receivable and inventory. The sale of accounts receivable and
inventory, as collateral is commonly known as factoring. Once the account
receivable or inventory is purchased by the factor it is the property and
responsibility of the owner or factor. Factors need to be aware that if businesses
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sell accounts receivable to generate cash, then this could lead to a long-run cash
shortage as they use the proceeds to meet current obligations.
Asset-based financing is a secured long-term loan that uses such assets
as marketable securities, accounts receivable, inventories, fixed assets (plant,
equipment and real estate) as collateral for loans. Asset-based financing may
involve a number of options such as pledging assets, selling assets, and leases,
mortgaging, loan-option-agreements, pensions and factoring assets (Hill, Kelly
& Highfield, 2010).
When it comes to the primary source of repayment for an asset-based
loan then the value of the asset that represents the security for the loan becomes
an important consideration.
Some researchers (Kallberg and Parkinson, 1984; Van Auken &
Holman, 1995; Gallinger, 1997) argue that businesses that use this form of
financing have a higher probability of failure than those that do not. Funding of
working capital from asset-based finance is used by businesses that do not have
access to lower cost debt, or during inflationary times, or when the risk of
insolvency is high. A primary consideration for this loan is whether assets
secured by the loan have the liquidation value necessary to support the loan.
Asset-based lenders are mainly interested in the asset valuation and the present
financial performance of the business. Historical results will certainly be
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reviewed, but current trends and business projection tend to receive greater
attention.
Short-term Sources
The short-term decisions are the operational decisions because once
implemented they are easier to change than is the case with long term decisions
as was made evident above (Hill, Kelly & Highfield, 2010). The literature
identifies two main sources of short-term funds, spontaneously generated
sources such as accounts payable, provisions and accruals, and non-
spontaneously generated sources such as unsecured and secured short-term
borrowings and financing instruments.
Accounts payable, which arises directly from the business's operations,
represents a valuable source of internal spontaneous unsecured short term
financing and cash flows. Accounts payable is the largest single conduit for
cash outflow in most businesses.
As a source of funding, accounts payable is constrained by the amount of
purchases on credit and the credit period negotiated. The size of accounts
payable depends on trade credit terms offered by suppliers to their customers
and the volume of goods and services acquired under these terms (Richards and
Laughlin, 1980). Payment of suppliers depends on the bargaining strength of
the business, which is often determined by its credit rating. There are normally
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no costs such as interest and financing charges associated with this form of
financing, provided payment is made within the stipulated period.
Accruals are another discretionary source of spontaneous funding. These
comprise expenses that are incurred before payment is made. The most
common forms of accruals are expenses for interest payments, taxes or
dividends, wages and salaries. Accruals arise as a result of the periodic payment
for goods and services, such as on a weekly, monthly or annual basis (Van
Horne & Wachowicz, 2000). Accruals generally are unsecured as no assets are
pledged as collateral and attract no explicit costs providing payment is made on
due date.
Unsecured financing is short-term financing obtained from the money
market without pledging any specific assets as collateral (Gitman, 1997). It is
often referred to as financial statement lending as the loan is generally based on
the strength of the income statement and balance sheets of the business.
Unsecured loans can be based on the financial strength of a business, the cash
flow generating potential, the potential of operations to assist in repaying the
loan. Unsecured loans can be made if the creditworthiness of the customer is
adequate and the creditor is capable of repaying.
Finance sources of working capital management acts as a guiding
principle to the manner that working capital should be managed. According to
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Keown, Martin, Petty & Scott 2005, there are three types of financing under
this principle:
• Temporary Financing (current liabilities)
• Permanent Financing (intermediate to long term liabilities)
• Spontaneous Financing (trade credit and other account payables)
A temporary financial decision for asset investment is composed of
current assets that will be liquidated and not replaced within the working year
(ibid). This is the financing acquired through current liabilities in the form of
short-term notes payables (e.g. bank loans, commercial paper, and loans
secured by account receivables and inventories).
A permanent financial decision for asset investment, however, is an
investment that the firm expects to hold for more than a year (ibid). Permanent
(to cover fixed costs) will not be investigated under this study due to the
dissertation scope, nevertheless temporary (to cover variable costs) and
spontaneous (to cover operational costs) asset investment is directly related to
working capital requirements, and will therefore be part of the investigation.
In order to determine what sources of finance are available to a Small
and Medium Scale Enterprises, we need to investigate its standard capital
structure. Therefore, haven explored the finance sources of working capital
management available for Small and Medium Scale Enterprises, it is imperative
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for SMEs to take advantage of these sources in order for them to be effective in
their operations.
Cash Management Practices Required by Small and Medium Scale
Enterprises for Effective Operations
Cash management is one of the key areas of working capital
management. Cash is the most liquid current assets. Cash is the common
denominator to which all current assets can be reduced because the other major
liquid assets, i.e. receivable and inventory get eventually converted into cash.
This underlines the importance of cash management. The term “Cash” with
reference to management of cash is used in two ways. In a narrow sense cash
refers to coins, currency, cheques, drafts and deposits in banks. The broader
view of cash includes near cash assets such as marketable securities and time
deposits in banks. The reason why these near cash assets are included in cash is
that they can readily be converted into cash. Usually, excess cash is invested in
marketable securities as it contributes to profitability(Deloof, 2003).
Cash is one of the most important components of current assets. Every
Small and Medium Scale Enterprise should have adequate cash, neither more
nor less. Inadequate cash will lead to production interruptions, while excessive
cash remains idle and will impair profitability. Hence, the need for cash
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management. According to The Institute of Cost Works Accountant of India
(2011), cash management assumes significance for the following reasons:
Significance
• Cash planning - Cash is the most important as well as the least
unproductive of all current assets. Though, it is necessary to meet the
firm’s obligations, yet idle cash earns nothing. Therefore, it is essential
to have a sound cash planning neither excess nor inadequate.
• Management of cash flows - This is another important aspect of cash
management. Synchronizations between cash inflows and cash outflows
rarely happens. Sometimes, the cash inflows will be more than outflows
because of receipts from debtors, and cash sales in huge amounts. At
other times, cash outflows exceed inflows due to payment of taxes,
interest and dividends etc. Hence, the cash flows should be managed for
better cash management.
• Maintaining optimum cash balance - Every firm should maintain
optimum cash balance. The management should also consider the factors
determining and influencing the cash balances at various point of time.
The cost of excess cash and danger of inadequate cash should be
matched to determine the optimum level of cash balances.
• Investment of excess cash - The firm has to invest the excess or idle
funds in short term securities or investments to earn profits as idle funds
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earn nothing. This is one of the important aspects of management of
cash.
Thus, the aim of cash management is to maintain adequate cash balances
at one hand and to use excess cash in some profitable way on the other hand.
Motives or desires for holding cash refer to various purposes. The
purpose may be different from person to person and situation to situation. There
are four important motives to holding cash (Institute of Cost Works Accountant
of India, 2011)):
• Transactions motive - This motive refers to the holding of cash, to meet
routine cash requirements in the ordinary course of business. A firm
enters into a number of transactions which requires cash payment. For
example, purchase of materials, payment of wages, salaries, taxes,
interest etc. Similarly, a firm receives cash from cash sales, collections
from debtors, return on investments etc. But the cash inflows and cash
outflows do not perfectly synchronize. Sometimes, cash receipts are
more than payments while at other times payments exceed receipts. The
firm must have to maintain sufficient (funds) cash balance if the
payments are more than receipts. Thus, the transactions motive refers to
the holding of cash to meet expected obligations whose timing is not
perfectly matched with cash receipts. Though, a large portion of cash
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held for transactions motive is in the form of cash, apart of it may be
invested in marketable securities whose maturity conform to the timing
of expected payments such as dividends, taxes etc.
• Precautionary motive - Apart from the non-synchronization of expected
cash receipts and payments in the ordinary course of business, a firm
may be failed to pay cash for unexpected contingencies. For example,
strikes, sudden increase in cost of raw materials etc. Cash held to meet
these unforeseen situations is known as precautionary cash balance and it
provides a caution against them. The amount of cash balance under
precautionary motive is influenced by two factors i.e. predictability of
cash flows and the availability of short term credit. The more
unpredictable the cash flows, the greater the need for such cash balances
and vice versa. If the firm can borrow at short-notice, it will need a
relatively small balance to meet contingencies and vice versa. Usually
precautionary cash balances are invested in marketable securities so that
they contribute something to profitability.
• Speculative motive - Sometimes firms would like to hold cash in order to
exploit, the profitable opportunities as and when they arise. This motive
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is called as speculative motive. For example, if the firm expects that the
material prices will fall, it can delay the purchases and make purchases
in future when price actually declines. Similarly, with the hope of buying
securities when the interest rate is expected to decline, the firm will hold
cash. By and large, firms rarely hold cash for speculative purposes.
• Compensation motive - This motive to hold cash balances is to
compensate banks and other financial institutes for providing certain
services and loans. Banks provide a variety of services to business firms
like clearance of cheques, drafts, transfer of funds etc. Banks charge a
commission or fee for their services to the customers as indirect
compensation. Customers are required to maintain a minimum cash
balance at the bank. This balance cannot be used for transaction
purposes. Banks can utilize the balances to earn a return to compensate
their cost of services to the customers. Such balances are compensating
balances. These balances are also required by some loan agreements
between a bank and its customers. Banks require a chest to maintain a
minimum cash balance in his account to compensate the bank when the
supply of credit is restricted and interest rates are rising.
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Thus cash is required to fulfill the above motives. Out of the four
motives of holding cash balances, transaction motive and compensation motives
are very important. Business firms usually do not speculate and need not have
speculative balances. The requirement of precautionary balances can be met out
of short-term borrowings.
The basic objectives of cash management are (Institute of Cost Works
Accountant of India, 2011)):
(1) to make the payments when they become due and
(2) to minimize the cash balances. The task before the cash management is to
reconcile the two conflicting nature of objectives:
1. Meeting the payments schedule - The basic objective of cash management
is to meet the payment schedule. In the normal course of business, firms have to
make payments of cash to suppliers of raw materials, employees and so on
regularly. At the same time firm will be receiving cash on a regular basis from
cash sales and debtors. Thus, every firm should have adequate cash to meet the
payments schedule. In other words, the firm should be able to meet the
obligations when they become due.
The firm can enjoy certain advantages associated with maintaining adequate
cash. They are:
a. Insolvency - The question of insolvency does not arise as the firm will be
able to meet its obligations.
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b. Good relations - Adequate cash balance in the business firm helps in
developing good relations with creditors and suppliers of raw materials.
c. Credit worthiness - The maintenance of adequate cash balances increase the
credit worthiness of the firm. Consequently it will be able to purchase raw
materials and procure credit with favorable terms and conditions.
d. Availing discount facilities - The firm can avail the discounts offered by the
creditors for payments before the due date.
e. To meet unexpected facilities - The firm can easily meet the unexpected cash
expenditure in situations like strikes, competition from customers etc. with little
strain.
So, every Small and Medium Scale Enterprises should have adequate
cash balances for effective cash management.
2. Minimizing funds committed to cash balances - The second important
objective of cash management is to minimize cash balance. In minimizing the
cash balances two conflicting aspects have to be reconciled. A high level of
cash balances will ensure prompt payment together with all advantages, but at
the same time, cash is a non-earning asset and the larger balances of cash
impair profitability. On the other hand, a low level of cash balance may lead to
the inability of the firm to meet the payment schedule. Thus the objective of
cash management would be to have an optimum cash balance.
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There need for cash management therefore, due to the non-
synchronization of cash receipts and disbursements. For this purpose, the cash
inflows and outflows have to be forecasted over a period of time say 12 months
with the help of cash budget. The cash budget will pin point the months when
the firm will have an excess or shortage of cash.
Cash management is concerned with how a firm manages its cash levels
and operations (cash collections and payments), cash investments and
disinvestments, and cash borrowing and lending. According to Scherr (2004)
cash management deals with determining the optimal level of cash, the
appropriate types and amounts of short-term investments in cash as well as the
efficient methods and controls of cash collections and disbursements. Because
many transactions of a company involve the receipt or disbursement of cash, its
efficient management has a great significance for the management’s success in
the process of achieving organizational objectives.
Efficient cash management can be instrumental in preventing losses from
fraud or theft, to maintain a sufficient amount of cash, to make necessary
payments and to have a reasonable balance for emergencies. It also prevents
unnecessarily large amounts of cash from being held idle in bank accounts that
produce little or no revenues. Cash and short-term interest bearing investments
are the firm’s least productive assets. Unlike the firm’s other liquid assets
(inventories and accounts receivable), cash is not required for producing goods
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or services. When firms hold cash in currency and in non-interest bearing
accounts they obtain no direct return. So, why hold cash and marketable
securities at all? Couldn’t the firm’s resources be better used elsewhere?
Despite the seemingly low returns, there are several good reasons why firms
hold cash and marketable securities and we consider each of these motives with
some detail.
Cash normally would not be needed if it were not for the market
imperfections and resulting transaction costs of urgently needing cash at short
notice if the need arises and there is no enough cash (von Eije and Westerman,
2001). The reasons for holding cash are divided into four main categories,
transactions, precautionary, speculative, and compensating (Van Horne and
Wachowicz, 2000).
The purpose of cash management is to determine and achieve the
appropriate level and structure of cash, and marketable securities, consistent
with the nature of the business's operations and objectives (Gitman, 1997;
Scherr, 2004). Cash and marketable securities should be managed so as to
achieve a balance between the risk of insufficient liquid or near liquid
resources, and the cost of holding excessively high levels of these resources. In
order to achieve and maintain this balance, which is subject to continual
dynamic processes, both the motive and the appropriate level of cash needs to
be established and monitored (Richards & Laughlin, 1980). In order to do this a
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variety of activities need to be undertaken, because of the integrative nature of
cash to the operation of the business. For example, since all the business's assets
are paid for with cash and are converted through time back into cash activities
by means of improving cash forecasts, synchronizing cash flows, using float,
investing excess cash, speeding up cash receipts, and delaying cash payments.
This will have a considerable impact on the minimum level of cash necessary to
maintain a particular level of liquidity.
If a business improves its forecasts and arranges its affairs so that cash
inflows are synchronized with cash outflows, and transaction balances can be
reduced, the level of working capital can also be reduced. If working capital is
financed from debt, the reduction in the magnitude of working capital will
result in lower interest payments which in turn will give rise to improved profit,
greater efficiency and productivity, and enhanced return on assets and return on
equity (Miller, 1991).
Proper cash management depicts effective operations of Small and
Medium Scale Enterprises. This is because losses will be minimized,
profitability of the business will increase, and consistency with the nature of the
Small and Medium Scale Enterprise objectives can be easily attained.
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Accounts Receivable Management Practices Required by Small and
Medium Scale Enterprises for Effective Operations
Given a choice, every Small and Medium Scale Enterprise would prefer
selling its produce on cash basis. However, due to factors like trade policies,
prevailing marketing conditions, etc., businesses are compelled to sell their
goods on credit. In certain circumstances, a business may deliberately extend
credit as a strategy of increasing sales. According to Pfohl, Elbert & Hofmann
(2003), extending credit means creating a current asset in the form of ‘Debtors’
or ‘Accounts Receivable’. Investment in this type of current assets needs proper
and effective management as it gives rise to costs such as:
i. Cost of carrying receivable (payment of interest etc.)
ii. Cost of bad debt losses
Thus the objective of any management policy pertaining to accounts
receivables would be to ensure that the benefits arising due to the receivables
are more than the cost incurred for receivables and the gap between benefit and
cost increases resulting in increased profits. An effective control of receivables
helps a great deal in properly managing it. Each business should, therefore, try
to find out average credit extended to its client.
Each Small and Medium Scale Enterprise should project expected sales
and expected investment in receivables based on various factors, which
influence the working capital requirement. From this it would be possible to
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find out the average credit days using the above given formula. A business
should continuously try to monitor the credit days and see that the average
credit offered to clients is not crossing the budgeted period. Otherwise, the
requirement of investment in the working capital would increase and, as a
result, activities may get squeezed. This may lead to cash crisis (Kaur, 2010).
Credit sales create accounts receivable because firms give more time
before their customers are required to pay. Allowing credit increases sales but it
has also costs of managing accounts receivable and the possibility of bad debts.
Therefore, management needs to install control mechanisms over credit sale
policies and credit customers. The controlling process is intended to detect
deviations from policy and to provide signals of deviations from expectations.
Some of the deviations may be due to uncontrollable random external factors
but others may be controllable. So, the main objective of credit and accounts
receivable control is to give signals when (non-random) deviations in sales,
collection expenses, receivables turnover and bad debts occur (Scherr, 2004).
Small and Medium Scale Enterprises need to compare the outcomes of
credit sales policy and the trend in the balance of accounts receivable with what
was estimated. In establishing policies regarding terms of sale and credit
granting standards, management makes expectations on accounts receivable
turnover and resulting bad debts. In order to control the collection of account
receivable, the deviation from expected payment patterns has also to be
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observed. If expectations are not realized or there are deviations, it may signal
problems like changing customer characteristics, inaccurate policy forecasts or
improper policy implementations. According to Scherr (2004), common signals
include receivables ageing, days sales outstanding and average collection
period.
When a signal is detected, it is up to the managers to investigate and to
assess the reason for the deviation. Managers must then take the necessary
corrective action, which will vary with the cause of the deviation and which
may include applying collection efforts and changing sales policies.
Once the firm decides to sell its goods on credit it should establish
control policies to check if any debtor is falling behind schedule, in which case
the firm will have to make collection efforts. Collection policy refers to
obtaining payments of past-due accounts. Receivable collection management
begins by developing an information system for monitoring outstanding
receivables in order to check if customers are taking more time. In case any
credit customer is found to be overdue for more than the receivables monitoring
criteria established, different types of collection efforts can be applied (Drury,
2008). A Small and Medium Scale Enterprise can use the following procedures
for customers that are overdue and may refuse to grant credit in the meantime:
First: send a letter informing the customer of the past due status of the account.
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Second: make a telephone call to the customer. Third: employ a collection
agency. Fourth: take legal action against the customer.
Accounts receivable management results from credit sales. The purpose
of credit sales is to stimulate sales in order to expand market share and if
possible enhance production capacity efficiency. If the benefits exceed the costs
of credit sales, the business's performance should be enhanced, and should be
reflected in key performance criteria such as efficiency, productivity, and return
on equity (Gitman, 1997; Scherr, 2004).
The management of accounts receivable is largely determined by the
business's credit policy. The investment in accounts receivable, debtors, as with
all investment decisions, must earn a rate of return in excess of the required rate
of return. Major risks that arise from granting credit include bad debts and
debtor delinquency, because they reduce the returns from the investment in
accounts receivable, and if inadequately monitored can impact severely on the
business's financial performance (Bhattacharya, 2009).
Credit policy and collection policy have to be actively managed because
they affect the timing of cash inflows, sales, profits and accounts receivable
risks (Schmidt, 1996). Any changes in credit and collection policy have a direct
impact on the average outstanding accounts receivable balance maintained
relative to a business's annual sales. Thus a business should take special efforts
to monitor both credit granting and credit collection processes.
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According to Chiou & Cheng (2006) Credit policy involves three
factors: the credit selection, credit standards, and credit terms. Credit selection
concerns the decision of whether or not to grant credit and if so, how much
credit to extend. This is done by means of categorizing customers by both risk
factors, common attributes, establishing standards, evaluating risks and
selecting appropriate responsibilities. As credit decisions have an impact on
cash flows the first stage is to establish credit control to assess creditworthiness
of customers, prior to making a credit sale. To determine who should receive
credit, granting credit requires consideration of the debtor's creditworthiness.
Credit standards are the minimum level of creditworthiness which a
potential debtor would need to score in order to qualify for the granting of
credit (Gitman, 1997). In the normal course of business credit standards are
periodically modified. Key variables that need to be considered when tightening
or relaxing credit standards include the impact on sales volume, the investment
in account receivable, the cost of recovering monies due, and bad debts. A
relaxation of credit standards would be expected to stimulate sales volumes, and
vice versa if credit standards are tightened. The granting of more liberal terms
has the potential to create a larger and less liquid investment in receivables.
Unless sales increase at least proportionally to the increase in receivables,
deterioration in liquidity will be reflected in lower receivables turnover and a
more extended collection period.
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Credit terms specify the debtor's repayment schedule and comprise
issues such as the cash discount, the cash discount period, and the credit period.
Any changes in these three variables may affect sales, the investment in account
receivable, bad debts and profits. For example a decision to increase the cash
discount should be evaluated by comparing the profit increases attributable to
the added sales, the reduction in accounts receivable investment and the
reduction in bad debts to the cost of the discount. On the other hand a decision
to decrease the cash discount should be evaluated by comparing the profit
decreases attributable to the added sales, the increase in accounts receivable
investment and the increase in bad debts to the cost of the discount (Sherr,
2004).
Once credit has been granted, and credit sales have been made, accounts
receivable has to be collected. The goal of collection management's goal is to
ensure that payments are received according to schedule, otherwise a greater
investment in accounts receivable will be needed. If receipts from accounts
receivable can be speeded up, without prejudicing sales or customer goodwill,
less capital will be needed to fund accounts receivable, and less money will be
spent on recovery, because of administration, investigation, collection and bad
debt costs (Chang, Dandapani & Prakash, 1995). In order to achieve
satisfactory performance by debtors, several tactics have been suggested. These
include adding finance charges for late payment, providing incentives for early
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payment, shortening the credit period contractual, or trading only for cash,
discounting or factoring accounts receivable to speed up the cash inflows, and
outsourcing accounts receivable.
Inventory Management Practices Required by Small and Medium Scale
Enterprises for Effective Operations
Inventory constitutes an important item in the working capital of many
business concerns vis-à-vis Small and Medium Scale Enterprises. Net working
capital is the difference between current assets and current liabilities. Inventory
is a major item of current assets. A good inventory management is important to
the successful operations of most organizations, unfortunately the importance of
inventory is not always appreciated by top management. This may be due to a
failure to recognize the link between inventories and achievement of
organizational goals or due to ignorance of the impact that inventories can have
on costs and profits. Working capital requirements are influenced by inventory
holding. Hence, the need for effective and efficient management of inventories.
According to Breuer (2009), Inventory includes all types of stocks. For
effective working capital management, inventory needs to be managed
effectively. The level of inventory should be such that the total cost of ordering
and holding inventory is the least. Simultaneously, stock out costs should also
be minimized. Small and Medium Scale Enterprises, therefore, should fix the
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minimum safety stock level, re-order level and ordering quantity so that the
inventory cost is reduced and its management becomes efficient.
According to Scherr (2004), inventory planning helps to match inventory
requirements to sales and production needs. It also helps to know inventory
acquisition and usage during lead-time, quantity on hand and on order as well
as the levels of safety stock. There are different methods of planning inventory
needs including managerial opinion (or judgmental) and time series data.
Scherr, contends that forecasts based on opinion relies on the analysis of
subjective inputs obtained from various sources, such as, opinions of sales staff,
managers and executives as well as consumer surveys. Forecasts on time series
data are based on observations taken at regular intervals over a period of time
(daily, weekly, monthly etc.) and are made on the assumption that future
inventory demand can be estimated from past. The accuracy of inventory
planning depends on whether the forecast is made in conditions of relative
certainty or uncertainty.
A firm's profitability depends on the successful sale of its product or
service. For non-service oriented businesses, sufficient inventories must be
available to meet demand. In determining an optimal level of goods in
inventory, sales must be forecasted and developed. Since sales depend on many
factors outside of a business' control, inventory management can be very
challenging. Holding inventory levels at less than what is needed to support
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sales will cost the firm business. On the other hand, since holding inventory
involves costs such as storage and insurance expenses, excess inventory must
also be avoided if minimal cost and maximum profits are desired (Maysami,
2009).
He noted that typical questions in determining optimal inventory levels
include:
• How many units of particular products must the firm hold in stock?
• How many units must be ordered or produced at a given time?
• When should the order be placed?
In a manufacturing firm, it is assumed that inventories represent half of
current assets. Inventory is also the component of working capital that can be
best affected by a firm itself. There are three possible types of inventories in a
typical manufacturing firm: inventories of raw materials, work-in-progress and
finished goods. Raw materials are goods that have not yet been taken to
production in a firm. Work-in-progress includes materials that are already in the
production process, but have not been completed yet and are therefore not ready
to be sold. The inventory of finished goods is for completed products that can
be sold to customers (Arnold, 1998). Typically, the more finished the product
is, the more working capital is tied up in the inventory.
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The size of inventory is affected by several factors: it depends on the
predictability of sales and production, the length of time required by
production, and the nature of the product. If the product is perishable by nature,
stock levels are held low, whereas other types of products are held in stock in
order to offer better choice for customers (Arnold, 1998).
It is challenging for a firm to find the right balance between the costs of
holding inventories and costs arising from low inventory levels. Holding
inventories at high levels ties up working capital and increases additional
storage and insurance costs. Also the risk of obsolescence and deterioration is
higher. On the other hand, by holding larger stocks, a company can ensure that
its production is not disturbed because of lack of materials, which keep their
customers satisfied. In addition, gaining remarkable discounts through
purchasing in large quantities is attractive to some companies and leads to
higher level of inventories. Through this procedure, a firm is able to increase its
profits as long as the costs of holding larger inventories are less than the amount
of discount.
When inventory level is held low, orders need to be done more often,
which leads to higher administration costs and more physical handling of the
goods. Administration costs come from extra work, such as typing and
checking ordering forms, accepting and checking arrived goods, and checking
the invoices. There is also a risk of stock-outs, which may cause losses of sales
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and profits in short period, and loss of goodwill in the long-run. (Arnold, 1998;
Mott, 2005).
To balance the conflicting factors related to the management of
inventories, many models for managing inventories have been developed. The
purpose of these models is to assist in finding the optimal level for inventory.
For example, economic order quantity (EOQ) is used to calculate the inventory
level where the total inventory holding costs and ordering costs are in
minimum, and Just-in-time (JIT) is based on long-term contracts with suppliers
and deliveries exactly in needed amounts and times (Mott, 2005).
Inventory, to many small business owners is one of the more visible and
tangible aspects of doing business. Raw materials, goods in process and
finished goods all represent various forms of inventory. Each type represents
money tied up until the inventory leaves the company as purchased products.
Likewise, merchandise stocks in a retail store contribute to profits only when
their sale puts money into the cash register. In a literal sense, inventory refers to
stocks of anything necessary to do business. These stocks represent a large
portion of the business investment and must be well managed in order to
maximize profits (Hedrick, Barnes, Davis, Whybark & Krieger, 2011). In fact,
many small businesses cannot absorb the types of losses arising from poor
inventory management. Unless inventories are controlled, they are unreliable,
inefficient and costly.
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Accounts Payable Management Practices Required by Small and Medium
Scale Enterprises for Effective Operations
The management of accounts payable is the other side of the
management of accounts receivable. Accounts payable of one Small and
Medium Scale Enterprise are accounts receivable of another Small and Medium
Scale Enterprise. Management of accounts payable in working capital cycle
deals with debts owed to customers from goods and services, and the logic of
payment terms. From the perspective of an individual company, the best way to
deal with their accounts payable is to take the full credit period if no financial
incentives are offered. If a firm makes payments earlier than required, it loses
profits, because the need for financed working capital increases. In case
discounts are offered, the situation should be analyzed by calculating the
effective annual rate of interest earned by the discount. If it is more than the
cost of capital used up by the early payment, the discount should be taken
(Mott, 2005).
From another point of view, delaying payments to the supplier, the
quality of product bought can be assessed before paying. A firm can also use it
as an inexpensive and flexible source of financing. But then again, paying late
may become costly if the supplier offers discounts for early payment. The
traditional view on accounts payable has been that more profitable firms pay
their bills faster. On the other hand, speeding up the payments to the suppliers
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may lead to increase of profitability because of the substantial discounts offered
for prompt payment (Deloof, 2003).
Accounts payable, a current liability, refers to the credit, which has been
extended to a business by its suppliers. The decision to make use of supplier
credit needs should be carefully assessed in terms of alternative sources of
finance, discounts, credit limits, public image with respect to its credit rating,
transaction costs, administrative costs, information costs, control costs, the
value of the relationship with creditors, buying power of the purchasers, the
credit terms, stability and general practices of suppliers, and risk factors.
If the availability and cost of supplier credit are better than other forms
and sources of finance, then supplier credit should be used. Once this decision
has been taken accounts payable management will probably investigate the
extent to which it can stretch accounts payable without jeopardizing its credit
status with suppliers. The motive for stretching accounts payable is to finance
the investment in current assets from trade creditors and hence reduce the need
for a level of working capital. Creditors may tolerate this practice as long as the
business abides by the rules the creditor has established. The decision to stretch
accounts payable is a function of ethical, legal and economic considerations. If
management decides to stretch accounts payable, it must make an attempt to
quantify the costs so as to determine the maximum stretching period consistent
with value maximization. If delaying the payments is impossible, because there
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is the possibility of damaging the firm's future, reputation and credit standing,
(Gitman, 1997) then the cash outflows need to be carefully managed.
There are numerous approaches discussed in the literature that
management can consider when managing accounts payable. Some of these
include outsourcing accounts payable, using purchasing cards, setting up
disbursement systems, scheduling accounts payable, aging accounts payable,
forecasting accounts payable, budgeting, monitoring accounts payable-to-
purchases ratio, evaluating the number of days purchases outstanding in
payables, monitoring the aging schedule, analyzing payment patterns and
variances, and sequential approach and the integer-programming approach of
structuring current liabilities(Scherr, 2004).
According to Mullins (2009) accounts Payable is part of the expenditure
cycle. The expenditure cycle is a subsystem of the both the cash management
system and the accounting system. The other parts of the expenditure cycle are
purchasing, receiving, and warehousing. Each of these subsystems should have
controls to ensure that its overall objective will be met.
Accounts Payable" is used in accrual-based accounting to record debts
that have been incurred but not yet paid. Accounts payable are obligations
(debt, liabilities) that will be settled at a future time. They are considered
"current liabilities," which means that the debt will be settled with current assets
during the current operating cycle.
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The basic phases of an accounts payable process are (ibid):
• Ensure that the process provides for an analysis of accounts payable.
• Establish policies and procedures for the authority to commit funds and
segregate duties while maintaining maximum efficiency.
• Optimize the use of cash by coordinating with receivables, investments,
purchasing, and other departments to maximize profitable cash flow and
disbursement float.
• Ensure that the system properly records and reports payables.
• Monitor and reevaluate the system.
Accounts payable has four objectives (ibid):
1. Provide reliable data to management
2. Ensure efficient and effective management of disbursements to
maximize disbursement float
3. Minimize unnecessary or premature expenditures
4. Ensure the accurate recording and reporting of payables
Generally, a good disbursement system will minimize the amount of cash on
hand and make sure that all assets are working for the entity.
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Investment Management Practices Required by Small and Medium Scale
Enterprises for Effective Operations
Unlike investments in fixed assets which generate cash inflows over long
periods of time, current assets have a cash-to-cash conversion cycle of less than
twelve months (Scheer, 2004). Nonetheless, an investment has to be made in
current assets, and as with all investments the returns should exceed the
required rate of return, otherwise the business's success will be jeopardized.
Moreover, in the interests of efficiency and productivity, this investment needs
to be carefully managed. The investment in current assets should comprise the
best possible combinations of cash, debtors, inventory, and prepayments, which
enable the effective and efficient utilization of the investment in fixed assets.
Thus the composition and structure of current assets is an important issue and is
worthy of consideration (Gitman, 1997).
Cash and marketable securities is the most liquid of all the current assets.
Unless cash is invested, it does not earn an explicit rate of return. Marketable
securities which are highly liquid, short term interest bearing government and
non-government money market investments enable a return to be earned on
temporarily idle money (Gitman, 1997). Even if most of the business's cash is
invested in marketable securities, the rate of return will be less than the
business's required rate of return because of risk and term structure
considerations. The characteristics of the cash and marketable securities of a
business are described by (Ross, Westerfield & Jaffe, 1996):
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a) the nature of the demand for cash,
b) working capital requirements, and
c) the investment in fixed assets.
Nonetheless, Small and Medium Scale Enterprises are obliged to hold
cash and marketable securities because of the need to satisfy financial
agreements (the contractual motive), make planned expenditure (the
transactions motive), protect the business against unexpected short term cash
demands (the safety motive), and, invest in unexpected short-term opportunities
that may arise (the speculative motive). The consequences of having inadequate
liquid resources can be severe, primarily by impacting on liquidity, but also by
dislocating business decisions towards short payback low profit operations in
order to survive.
According to Padachi (2006), the classic traditional approach to cash
management stresses that idle cash is necessary to prevent liquidity problems.
However, idle cash carries with it an opportunity cost in either lost income
revenue or excess interest payments on the lines of credit. In contrast, the
contemporary approach contends that the investment in cash should be subject
to the same criteria as investments in other types of assets, namely, the required
rate of return.
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Having discussed much on working capital management, and the
financial capabilities of a small company, a discussion of capital investment
decision making is necessary to align a product portfolio investment decision to
company objectives, given the nature of a small business. Decisions like
investing in a product portfolio for future operations require only those
variables, like costs and revenues that are associated with the specific
alternative courses of action to be reported (Drury, 2005). The relevant costs
and benefits required for decision-making are only those that will be affected by
the decision in consideration (ibid).
A capital investment decision normally represent the most vital decision
that an organization makes, since it commits a substantial proportion of
resources to actions that are likely to be irreversible (Drury, 2005). It is then
necessary to identify a series of steps needed to investigate before executing a
decision.
A decision model in management accounting literature should include
the following steps:
1) Define the Objective
2) Search alternative courses of actions to realize the objective
3) Identify events or states of nature that limit achieving the objective
4) Define the set of outcomes for the various possible combinations of actions
and events
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5) Measure the effectiveness of outcomes to the objective
6) Select a course of action
According to literature, a decision model has an objective that is a
function of elements related to that decision objective (Drury, 2005).
If the change in the term structure of interest rates is aimed at providing
a stimulus to the economy, then there is the impact on business cycles that
needs to be considered when investing in current assets. The phases of the
business cycle, recession, slump, recovery and boom, all have implications for
working capital. In a recession period, the level of consumption contracts. The
result is lower sales and decreasing profits, and with rising stocks of unsold or
unprocessed inventory unless production levels are reduced, the level of
working capital is likely to rise temporarily and with it will be an increase in the
need for cash. With the onset of a recession a business may apply more
restrictive credit policies thereby reducing credit sales, and hence debtors.
Inflation will be falling while unemployment and interest rates usually rises.
Unprofitable businesses may also go into liquidation during this phase. This
phase is followed by a slump when unemployment is high and economic
growth is declining. There is a low level of capital utilization. The need for
working capital should decrease as economic growth contracts. But as the
economy bottoms out the recovery of the economy is characterized by
expanding production, as interest rates once they have peaked will start
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declining. The replacement of old machinery, rising consumption expenditure,
increasing profits and buoyant business expectations, means there is economic
growth, lower inflation and lower interest rates.
Thus as a result of the economic growth the need for working capital
increases and thus debtors and inventory may increase notably. During an
expansionary period, the increase in sales and hence production needs to be
paid for, which generally leads to an increased demand for cash. However as
the acceleration in the economy occurs towards the upper turning point of this
phase an overheated economy may result in increased prices, high expectations,
increased investments, increased profits, labour shortages and production
bottlenecks. Then the boom turns into a recession and the above cycle starts
again.
Thus expansions and contractions in the business cycle influence the
investment in working capital in aggregate, and the composition of the
constituent components of the investment in working capital, and the sources
and costs of financing working capital. Some businesses tend to build up
working capital when the economy is strong, but then sell off inventories and
have net reductions of receivables when the economy slacks off. Since the
direction and the duration of the business cycle cannot be forecasted with any
degree of certainty the management of the financing and investment in working
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capital is an ongoing challenge, and needs to be carefully managed (Peel,
Wilson, & Howorth, 2000).
Factors Influencing Working Capital Management
The factors influencing the working capital decisions of a firm may be
classified as two groups, such as internal factors and external factors. The
internal factors includes, nature of business size of business, firm’s product
policy, credit policy, dividend policy, and access to money and capital markets,
growth and expansion of business etc. The external factors include business
fluctuations, changes in the technology, infrastructural facilities, import policy
and the taxation policy etc. These factors are discussed in brief in the following
lines (Institute of Cost & Works Accountant, 2011).
I. Internal Factors
A. Nature and size of the business
The working capital requirements of a firm are basically influenced by
the nature and size of the business. Size may be measured in terms of the scale
of operations. A firm with larger scale of operations will need more working
capital than a small firm. Similarly, the nature of the business - influence the
working capital decisions. Trading and financial firms have less investment in
fixed assets. But require a large sum of money to be invested in working
capital.
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Retail stores, business units require larger amount of working capital,
whereas, public utilities need less working capital and more funds to invest in
fixed assets.
B. Firm’s production policy
The firm’s production policy (manufacturing cycle) is an important
factor to decide the working capital requirement of a firm. The production cycle
starts with the purchase and use of raw material and completes with the
production of finished goods. On the other hand production policy is uniform
production policy or seasonal production policy etc., also influences the
working capital decisions. Larger the manufacturing cycle and uniform
production policy – larger will be the requirement of working capital. The
working capital requirement will be higher with varying production schedules
in accordance with the changing demand.
C. Firm’s credit policy
The credit policy of a firm influences credit policy of working capital. A
firm following liberal credit policy to all customers requires funds. On the other
hand, the firm adopting strict credit policy and grant credit facilities to few
potential customers will require less amount of working capital.
D. Availability of credit
The working capital requirements of a firm are also affected by credit
terms granted by its suppliers – i.e. creditors. A firm will need less working
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capital if liberal credit terms are available to it. Similarly, the availability of
credit from banks also influences the working capital needs of the firm. A firm,
which can get bank credit easily on favorable conditions will be operated with
less working capital than a firm without such a facility.
E. Growth and expansion of business
Working capital requirement of a business firm tend to increase in
correspondence with growth in sales volume and fixed assets. A growing firm
may need funds to invest in fixed assets in order to sustain its growing
production and sales. This will, in turn, increase investment in current assets to
support increased scale of operations. Thus, a growing firm needs additional
funds continuously.
F. Profit margin and dividend policy
The magnitude of working capital in a firm is dependent upon its profit
margin and dividend policy. A high net profit margin contributes towards the
working capital pool. To the extent the net profit has been earned in cash, it
becomes a source of working capital. This depends upon the dividend policy of
the firm. Distribution of high proportion of profits in the form of cash dividends
results in a drain on cash resources and thus reduces company’s working capital
to that extent. The working capital position of the firm is strengthened if the
management follows conservative dividend policy and vice versa.
G. Operating efficiency of the firm
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Operating efficiency means the optimum utilization of a firm’s resources
at minimum cost. If a firm successfully controls operating cost, it will be able to
improve net profit margin which, will, in turn, release greater funds for working
capital purposes.
H. Co-ordinating activities in the firm
The working capital requirement of a firm is dependent upon the co-
ordination between production and distribution activities. The greater and
effective the co-ordinations, the pressure on the working capital will be
minimized. In the absence of co-ordination, demand for working capital is
reduced.
II. External Factors
A. Business fluctuations
Most firms experience fluctuations in demand for their products and
services. These business variations affect the working capital requirements.
When there is an upward swing in the economy, sales will increase,
correspondingly, the firm’s investment in inventories and book debts will also
increase. Under boom, additional investment in fixed assets may be made by
some firms to increase their productive capacity. This act of the firm will
require additional funds. On the other hand when, there is a decline in economy,
sales will come down and consequently the conditions, the firm try to reduce
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their short-term borrowings. Similarly the seasonal fluctuations may also affect
the requirement of working capital of a firm.
B. Changes in the technology
The technological changes and developments in the area of production
can have immediate effects on the need for working capital. If the firm wish to
install a new machine in the place of old system, the new system can utilise less
expensive raw materials, the inventory needs may be reduced there by working
capital needs.
C. Import policy
Import policy of the Government may also effect the levels of working
capital of a firm since they have to arrange funds for importing goods at
specified times.
D. Infrastructural facilities
The firms may require additional funds to maintain the levels of
inventory and other current assets, when there is good infrastructural facilities
in the company like, transportation and communications.
E. Taxation policy
The tax policies of the Government will influence the working capital
decisions. If the Government follows regressive taxation policy, i.e. imposing
heavy tax burdens on business firms, they are left with very little profits for
distribution and retention purpose. Consequently the firm has to borrow
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additional funds to meet their increased working capital needs. When there is a
liberalized tax policy, the pressure on working capital requirement is
minimized.
Thus the working capital requirements of a firm are influenced by the
internal and external factors.
Challenges and Importance of Working Capital Management
As described earlier, there are several trade-offs related to the
management of each working capital component. Therefore the management of
working capital as a whole is also a complicated task, since there are many
factors that need to be considered and balanced. For example, companies have
to make decisions whether to make small orders and keep low inventory levels
to avoid tying up working capital, or to take advantage of discounts and
purchase in bigger quantities. Higher inventory levels reduce the risk of stock-
outs and enable uninterrupted production, which increase the customer
satisfaction, but large inventories also tie up working capital and increases
costs. Granting credit to customers can be part of marketing and may lead to
higher sales, but at the same time working capital is tied up in the accounts
receivable. When dealing with accounts payable, it has to be considered if the
discounts of early payments should be taken advantage of, or should the
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companies use the long credit periods and decrease the need for financed
working capital (Lind, 2011).
The challenge of working capital management as a whole is finding the
right balance between the management of each working capital component. Is
there enough communication between the operations that affect firm’s working
capital management? Working capital should be managed in cooperation within
a company even if the management of its different components can be
considered as individual tasks. In order to achieve the most efficient ways to
manage working capital, the managers responsible for purchasing, inventories,
sales, and production should together find the optimal level for firm’s working
capital.
Working capital is the life blood and nerve Centre of a business. Just as
circulation of blood is essential in the human body for maintaining life, working
capital is very essential to maintain the smooth running of a business. No
business can run successfully without an adequate amount of working capital.
The purpose of working capital is to ensure the effective and efficient
utilization of the business's investment in assets. The main advantages of
maintaining adequate amount of working capital according to Buchmann
(2009) are as follows:
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1. Solvency of the business: Adequate working capital helps in
maintaining solvency of the business by providing uninterrupted flow of
production.
2. Goodwill: Sufficient working capital enables a business concern to make
prompt payments and hence helps in creating and maintaining goodwill.
3. Easy loans: A concern having adequate working capital, high solvency
and good credit standing can arrange loans from banks and other on easy
and favourable terms.
4. Cash Discounts: Adequate working capital also enables a concern to
avail cash discounts on the purchases and hence it reduces costs.
5. Regular supply of raw materials: Sufficient working capital ensures
regular supply of raw materials and continuous production.
6. Regular payment of salaries, wages and other day-to-day
commitments: A company which has ample working capital can make
regular payment of salaries, wages and other day-to-day commitments
which raises the morale of its employees, increases their efficiency,
reduces wastages and costs and enhances production and profits.
7. Exploitation of favourable market conditions: Only concerns with
adequate working capital can exploit favourable market conditions such
as purchasing its requirements in bulk when the prices are lower and by
holding its inventories for higher prices.
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8. Ability to face Crisis: Adequate working capital enables a concern to
face business crisis in emergencies such as depression because during
such periods, generally, there is much pressure on working capital.
9. Quick and Regular return on Investments: Every Investor wants a
quick and regular return on his investments. Sufficiency of working
capital enables a concern to pay quick and regular dividends to its
investors as there may not be much pressure to plough back profits. This
gains the confidence of its investors and creates a favourable market to
raise additional funds i.e., the future.
10. High morale: Adequacy of working capital creates an environment of
security, confidence, high morale and creates overall efficiency in a
business.
Working capital meets the short-term financial requirements of a
business enterprise. It is a trading capital, not retained in the business in a
particular form for longer than a year. The money invested in it changes form
and substance during the normal course of business operations. The need for
maintaining an adequate working capital can hardly be questioned. Just as
circulation of blood is very necessary in the human body to maintain life, the
flow of funds is very necessary to maintain business. If it becomes weak, the
business can hardly prosper and survive. Working capital starvation is generally
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credited as a major cause if not the major cause of small business failure in
many developed and developing countries.
Characteristics, Problems and Roles of Small and Medium Scale
Enterprises
Small and Medium Scale Enterprises are better delineated by their
characteristics. Small and Medium Scale Enterprises have the following
characteristics:
• They require relative small capital to start.
• They offer a relatively high labour to capital ratio
• They improve toward and backward linkage between economically,
socially and geographical diverse sectors.
• They are breeding grounds for entrepreneurial talent.
• In some cases, they act as ancillaries to large industries.
• They serve as training ground for local skills and entrepreneurs.
• They serve as channel for mobilizing local savings.
• They act as catalyst to reduce the migration of manpower from the rural
to the urban area
• They are highly flexible in operations.
• They are positioned to absorb business shocks and adjust to business
cycle (Ogbu, 2006).
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The aforementioned characteristics make it easier to differentiate
Small and Medium Scale Enterprises from large scale firms. More so,
according to the Bolton Committee (1971), a firm is small if it has the
following characteristics:
(a) It has a relative small share of their market: Because of this, it lacks
any real power to affect its environment –it cannot influence market
prices to any significant extent service by change the qualities of
goods and service it sells
(b) It is managed by the owners or part -owners in a specialized way:
This means that the owners of the small firm are actively involved in
the management of the enterprise. They take the major decisions,
just as they carry out all major management functions. This implies
that there is no formalized management structure. Even though there
may be supervisors or foremen in the enterprise, their management
roles are strictly limited.
(c) It is independent in the sense that it does not part form part of a
large enterprise. Ultimate authority for the control of business
resides within the firm and not outside it as would happen if it were a
subsidiary.
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Small-scale enterprises are normally faced with problems or challenges,
which at times are too much, for many of them to succeed, in contributing to the
development of the sector. Despite the numerous encouragements from the
government and efforts put in by the entrepreneurs Small-scale entrepreneurs
are affected by problems which are summarized under the following:
Lack of access to credit: Most small firms are refused loans when applied
from the formal financial intermediates, due to inability to fulfill conditions
such as collateral security. It is therefore now common to see most of the
Small Scale Enterprises resorting to traditional sources of finance. Often,
owners have to rely on personal savings which is very small.
Political problems: Government affects virtually every enterprise (big or
small) and every aspect of life. They act in two ways – promoting and
constraining their business activities. Constant change of government also
affects the operations of Small and Medium Scale Enterprises.
Technological problems: Due to the technological backwardness Nigeria
is facing, developed countries directly or indirectly exercise control over
what we produce and how we produce them, hence our rate of development
is at the whims and caprices of our present technological level. As a result,
people are discouraged to set up their own enterprise and this also affects
the operations of Small and Medium Scale Enterprises.
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Infrastructural problems: As a follow up to the above point raised, the
problem of electricity, water supply, transportation, communications,
hospitals, inadequate office accommodation and lack of storage facilities
also discourages the operations of Small and Medium Scale Enterprises.
The non-existence of these facilities has retarded the rate of
industrialization and economic development.
Poor accounting system: Most small-scale enterprises do not keep
accurate and appropriate records of their transactions. This hinders their
ability to trace their growth profile, assess and evaluate the accounting
system and also hinders them access to financial institutions.
Economic problems: These are factors that can change economic turns of
small-scale enterprises. They include competition, price fluctuations,
votality of interest rates, and fluctuations of the Naira against foreign
currencies.
Natural hazards: Natural hazards like flood, drought, and erosions,
windstorms and pests etc. are menace to small-scale enterprises particularly
in the agricultural sector. Too much rainfall can course floods and erosions,
which endangers the growth of crops and at large affects small-scale
business owners in the agricultural sector.
Some other challenges faced by Small Scale Enterprises are:
(a) Insufficient information on markets
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(b) Management capability lag
(c) High cost of machinery / equipment’s
(d) Lack of reliable data.
(e) Competitive products.
(f) Lack of industrial site and enabling environment
(g) Societal attitudes, which has preference for imported goods.
(h) Little knowledge of E-business
Jones, George and Hill (2000) highlighted some global challenges small-
scale businesses face, which includes:
Building a competitive advantage: This deals with the ability of one
organization to outperform other organizations because it produces
desired goods or services more efficiently and effectively than its
competitors.
Maintaining ethical standards: while mobilizing organizational
resources, managers at all level are under considerable pressure to
increase the level at which their organizations perform. Pressure to
increase performance can be healthy for an organization because it
causes managers to question the organizations operation and it
encourages them to find new and better ways to plan, organize, lead and
control. However, too much pressure can be harmful.
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It may induce managers to behave unethically in dealing with
individuals and groups both inside and outside the organization. For
example, a purchasing manager for a large retail chain might bring
inferior clothing as cost-cutting measure, as to secure a large foreign
contract by offering bribes to foreign officials. In 1995, two former
Honda officials were convicted of accepting bribes from several large
U.S auto dealers to increase the supply of cars to dealers and thus
increase the dealers’ profits.
Managing a diverse workforce: Another challenge for mangers is to
recognize the need to treat human resources in a fair and equitable
manner. In our era when the age, gender, race, ethnicity, relation an
socio-economic background of the workforce are changing, managers
must establish employment procedure and practices that are fair and do
not discriminate against any organizational members. Also, managers
should recognize the performance enhancing possibilities of a diverse
workforce, such as the ability to take advantage of the skills and
experience of different kinds of people.
Utilizing new information systems and technologies: Another
challenge for managers facing pressure to increase performance is the
utilization of new information systems and technologies. This co-
ordination helps to improve quality and increase the face of innovation.
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Microsoft, Hitachi, Xerox, and other companies make extensive use of
information system such as e-mail, the Internet, and video
teleconferencing, accessible by means of personal computers, to build a
competitive advantage.
Small and Medium Scale Enterprises is believed to be the engine room
for the development of any economy, like that of Nigeria. This is manifested
according Akabueze (2002) in the following ways:
Employment Generation
� Employing generation capacity of about 58% of global working
population
� Small and Medium Scale Enterprises also play the critical role of
principal safety net for the bulk of the population in developing
economies, and
� Their labour intensity structure accounts for their recognition as a job
Creation avenue
� 30% contribution to global GDP.
Rural Development
� Small and Medium Scale Enterprises constitute major avenues for
income generation and participation in economic activities in the lower
income and rural brackets of developing societies especially in
agriculture, trading and services, and
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� The employing opportunities offered apparently reduce rural-urban
migration and allowed for even development.
Economic growth and industrialization
� National economic development prospects hinge on entrepreneurial
energy of vibrant Small and Medium Scale Enterprises as most by
business concern grew from small scale to become big icons, and
� As they grow, they protect nations from the geographical cost- benefit
permutations of a few multinationals who are ever prepared to close up
their businesses and relocate at the slightest provocation or appearance
of economic downturn.
Theoretical Framework
According to Rappaport (2006), in empirical studies, the use of
background theory is important. Theory is used as a background to decide on
what research approaches to follow and what data to collect in order to analyze
the research and to arrive at a conclusion about the study. Given that a business
has to continually adapt to the changing external environment, and determine
the appropriate level and mix of the investment in current assets and the
financing of the current assets, the conservative, aggressive, moderate and
aggregate approaches are common, which serve as theories or policies useful in
the management of working capital of firms vis-à-vis Small and Medium scale
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Enterprises (Beaumont-Smith, 1997; Gitman, 1997; Schnee, 2001;
McMenamin, 2005). The type of theory, approach or policy relates to the firms
general network to the investing and financing of its working capital needs.
According to Bhattacharya (2009), the conservative, aggressive and moderate
approaches to working capital management were propounded by Karl Marx in
1914 while the aggregate approach to working capital management was
propounded by David Ricardo in 1931.
Conservative Approach to Working Capital Management
According to Karl Marx 1914, the conservative approach to managing
working capital is characterized by the management of large amounts of cash,
marketable securities, accounts receivable, inventories, and uses permanent
capital to finance all permanent asset requirements to meet some or all of the
seasonal demands. As far as investment is concerned a conservative working
capital approach is the “play-it-safe” philosophy. As it is most conservative, the
policy will attempt to provide sufficient long-term financing to cover all
anticipated eventualities.
A conservative approach implies relatively high investment in current
assets in relation to sales: the current assets to sales ratio will be comparatively
high and asset turnover ratios correspondingly low. In the conservative
approach stock and cash levels will generally be kept high to avoid stockout
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and cashout (illiquidity) costs. There is also likely to be a sizeable investment in
short-term bank deposits and other short-term liquid investments. The firm
(inclusive of Small and Medium scale Enterprises), finances all its current asset
requirement with long-term requirements with long-tern funds, including its
peak temporary requirements. In operating a conservative policy, short-term
funding may only be called upon as a fall-back or emergency source of funding:
any short-term surpluses would be invested in easily liquidated short-term
investments.
At its most extreme, the conservative working capital approach assumes
somewhat unrealistically, the absence of any spontaneous funding from current
liabilities such as trade creditors. Spontaneous funding is the type of funding
which occurs virtually automatically when a company or enterprise acquires
goods and services from its suppliers on credit (McMenamin, 2005). For
example, when purchasing raw materials for production these will usually be
provided on a period of credit, such as 30days, by the supplier. The supplier is
in effect providing spontaneous, short-term (30-day) finance for the enterprise.
As the conservative approach relies on long-term financing, it makes it a
more expensive policy to follow than one which allows for an element of short-
term financing. However, it is also a low risk working capital policy as the firm
is not dependent upon access to short-term funds and is not therefore exposed to
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the volatility of short-term interest rates or to unexpected changes in general
economic conditions. The more a firm relies on borrowing funds short term, the
greater its risk exposure to sudden changes in macroeconomic circumstances
such as government changes in monetary policy. Changes in government policy
could introduce more stringent credit and lending restrictions on financial
institutions together with an increase in interest rates. In contrast, long-term
financing, although generally more expensive, is more certain and stable with
regard to the term of the finance, its costs and its conditions. The firm pays a
price for certainty and stability in its sources of finance.
The conservative approach to working capital management is related to
this study on working capital management practices required by Small and
Medium Scale Enterprises for effective operations in Delta State, because this
approach (conservative approach), dealt with the first specific objective of this
study; sources of financing working capital required by Small and Medium
Scale Enterprises for effective operations in Delta State. Some of the long term
sources of financing working capital considered in this study are: promoter’s
fund, equity financing, long term debt, off balance sheet financing, and asset
based financing.
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Aggressive Approach to Working Capital Management
Karl Marx the proponent of aggressive approach to managing working
capital emphasizes the management of smaller holdings of cash, marketable
securities, accounts receivable, inventories and financing all seasonal needs and
part of permanent current assets with short-term credit. The balance, including
fixed assets, is financed with long term funds. A firm that adopts an aggressive
working capital approach-also known as the “lean and mean” approach-
operates at the opposite end of the working capital policy spectrum. In this case,
all aspects of policy management are the reverse of the conservative policy. An
aggressive policy relies on minimum investment in current assets and is highly
dependent on access to short-term financing (Gitman, 1997; McMenamin,
2005).
With an aggressive policy, total investment in current assets will be kept
to a minimum. The current assets to sales ratio will be much lower and the
current asset turnover rates much higher in comparison to a conservative policy.
In terms of financing, a firm following an aggressive working capital policy
will use long-term finance to fund its investment in permanent fixed assets and
also a substantial part of its permanent current assets. Short-term financing will
be used to fund temporary current asset needs and also part of the current asset
needs and also part of the permanent current asset requirement. Compared with
the conservative and moderate policies, an aggressive policy will achieve
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higher returns but will also carry higher risk due to its higher dependency on
short-term finance. Short-term credit and borrowing arrangements require
regular renewal with lenders and a firm may encounter difficulties renewing
short-term credit facilities in times of economic stringency.
The aggressive approach to working capital management is related to
this study on working capital management practices required by Small and
Medium Scale Enterprises for effective operations in Delta State, because the
aggressive approach, also dealt with the first specific objective of this study;
sources of financing working capital required by Small and Medium Scale
Enterprises for effective operations in Delta State. The aggressive approach
emphasizes the use of short term funds or spontaneous funds in financing the
working capital of enterprises. Some of the short term sources of financing
working capital discussed in this study are: accounts payable financing,
unsecured financing, and borrowing from friends and family.
Moderate Approach to Working Capital Management
The moderate approach also postulated by Karl Marx in 1914 according
to Bhattacharya (2009), lies between the aggressive and conservative
approaches where temporary short-term assets are financed with short-term
loans, while fixed assets and the permanent level of current assets are financed
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with long-term loans (Gitman, 1997). With a moderate policy, long-term funds
are used to finance the investment in fixed assets and the permanent component
of current asset investment. Temporary, or seasonal, current assets are financed
by short-term sources of finance.
The moderate policy is less risky than the aggressive, but more risky
than the conservative policy. The firm only resorts to short-term financing when
seasonal and other temporary demands require it. For example, arranging bank
overdrafts, to finance the peak seasonal working capital needs at Christmas time
for bookshops and toy stores. Returns under a moderate policy are
correspondingly higher than under a conservative policy but lower than under
an aggressive policy. The moderate approach follows the maturity matching
principle which states that; the financial manager should match the maturity
term of the asset with the same maturity term of finance used to acquire the
asset. In other words long-term assets are financed with long-term sources of
finance and long short-term assets are financed with short-term sources of
finance (McMenamin, 2005).
Furthermore, the moderate approach to working capital management is
related to this study on working capital management practices required by
Small and Medium Scale Enterprises for effective operations in Delta State,
because this approach (moderate approach), also dealt with the first specific
objective of this study; sources of financing working capital required by Small
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and Medium Scale Enterprises for effective operations in Delta State. The
moderate approach finds a mid-point of financing a firm’s working capital
between long-term sources and short-term sources. I.e., long-term funds are
used to finance the investment in fixed assets and the permanent component of
current asset investment. Temporary, or seasonal, current assets are financed by
short-term sources of finance. Various Small and Medium Scale Enterprises
employ a combination of both long term funds and short term funds in
financing their working capital.
Aggregate Approach to Working Capital Management
From the reviewed literatures, it is evident that the focus of working
capital management is on the individual components of working capital.
Schilling (1996) contends that these individual components of working capital
are managed atomistically because they have different purposes and functions.
This is reflected in the job titles, descriptions and qualifications required of
finance, production, purchasing, treasury, marketing, credit and inventory
supply managers. Despite the accepted practice and convenience of
atomistically managing these components, it has been argued by Kallberg and
Parkinson (1984) that they need to be managed in aggregate not withstanding
the complex linkages among them. Furthermore the nature of the business and
the type of market or industry sector in which a business operates will affect its
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working capital requirements (Beaumont-Smith, 1997) and thus the
management of working capital.
The aggregate approach with David Ricardo in 1931 as the proponent
according to Bhattacharya (2009), is of the view that working capital decisions
made in one area impact on each of the other areas. The investment in inventory
can be affected by accounts payable financing. The investment and
management of accounts receivable and inventory is also closely related
(Gitman, 1997, Madura and Veit, 1988). Some investment and financing
decisions only affect the timing of the cash flows for one part of the operating
cycle, while other decisions affect the amount and timing of the cash flows of
several elements on the time line. Therefore all the components must be
included to reduce the possibility of working capital decisions that do not meet
expectations (Hill and Sartoris, 1992). According to David Ricardo, the
working capital components should not only be managed individually, but as a
whole to improve the investment and financing decision (Schilling, 1996).
Managers and accountants need to manage cash, inventory, accounts
receivable, prepayments, accruals and accounts payable which have different
life expectancies for different businesses which function in different market
sectors or industries, in addition to having differing cash flow amounts,
turnovers and timing.
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More so, the aggregate approach is related to this study; working capital
management practices required by Small and Medium Scale Enterprises for
effective operations in Delta State, because it dealt with specific objectives
two(2) to Six (6). These specific objectives dealt with the components of
working capital management (cash management, accounts receivables
management, inventory management, accounts payable management, and
investment management) and how their level of required practices by Small and
Medium Scale Enterprises will result to effective operations (profitability,
optimal resource utilization, retained earnings, liquidity etc.).
Related Empirical Studies
Although working capital is the concern of all firms, it is the small firms
that should address this issue more seriously. Given their vulnerability to a
fluctuation in the level of working capital, they cannot afford to starve of cash.
Anyia (2006) conducted a study on “financial impediments to the growth of
small and medium-scale businesses operating in Delta State”. The major
purpose was to identify the financial impediments to the growth of small and
medium-scale businesses operating in Delta State. A descriptive survey
research design was adopted for the study. The five point likert questionnaire
was the instrument used for the study. The findings of the study revealed that
the major hindrance to the growth of small and medium-scale businesses in
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Delta State is the difficulty of raising funds. Also, poor financial management
practices posed hindrances to the growth of small and medium-scale businesses.
Based on the findings of this study, Anyia recommended that small and
medium-scale businesses operators should first and foremost, carryout a
feasibility study to estimate the amount of money needed for a business before
venturing into it and that, financial agencies and government should avoid
laying down stringent lending conditions for small and medium-scale
businesses operators in sourcing for funds externally.
This present study is related Anyia’s study because both of them dealt
with finance in relation to Small and Medium-scale enterprises. Though,
Anyia’s study created a vacuum by studying the financial impediments of small
and medium-scale businesses with major focus on sourcing for fund. This
present study filled the gap by including how these funds can be properly
invested following laid down management practices and thus managing the
working capital of small and medium-scale enterprises for effective operations
in their business concerns.
Okoro (2006) carried out a study on strategies for improving the
financial management practices of small and Medium Scale Entrepreneurs in
Niger Delta of Nigeria. The major purpose of the study was identify to the
strategies for improving the financial management practices of small and
medium scale entrepreneurs in the Niger Delta region. The study adopted a
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survey research design. The population which was entirely surveyed for the
study consisted of 78 entrepreneurs in the Niger Delta who registered with the
National Association for Small and Medium Scale Enterprises (NASME) in
May 2003.
The findings are that the respondents agreed that 10 out of the 15 fund
sourcing strategies are ways of enhancing fund sourcing avenues. They agreed
that eight out of 14 control strategies are ways for improving financial
management. The respondents saw the nine strategies identified for evaluation
of funds as necessary for improvement of financial resources management. It
was concluded that financial management practices can be effectively improved
through the application or adoption of the identified strategies. It was
recommended that the Federal Ministry of Industry should encourage practicing
entrepreneurs to gain relevant knowledge in financial management by
organizing workshops and training programmes on financial resources
management.
This study on working capital management practices required by Small
and Medium Scale Enterprises for effective operations in Delta State, is related
to Okoro’s study because both studies dealt on financial management in relation
to Small and Medium Scale Enterprises. However, Okoro’s study has created a
vacuum for this present study in that while Okoro’s study majorly focused on
strategies identified for evaluation of funds as necessary for improvement of
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financial resources management; this present study focused on only working
capital management practices of SMEs which is an aspect of financial
management, and how efficiency could be achieved in these SMEs.
Lazaridis and Tryfonidis (2006) investigated the relationship between
working capital management and corporate profitability of listed companies in
the Athens Stock Exchange. The study adopted a correlational design. A sample
of 131 listed companies for period of 2001-2004 was used to examine this
relationship. The financial statement of the firms and structured interview were
used as the instrument for the study. Mean, standard deviation and multiple
regression analysis were used to answer the research questions and to test the
null hypothesis respective. The result from regression analysis indicated that
there was a statistical significance between profitability, measured through
gross operating profit, and the cash conversion cycle. From those results, they
claimed that the managers could create value for shareholders by handling
correctly the cash conversion cycle and keeping each different component to an
optimum level.
The study conducted by Lazaridis and Tryfonidis (2006); on the
relationship between working capital management and the profitability of firms
in the Athens Stock Exchange. Lazaridis and Tryfonidis’s study is related to
this present study that also dealt on working capital management. While
Lazaridis and Tryfonidis’s study adopted a correlational design, this present
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study adopted a descriptive survey design. However, their study created a
vacuum for this present study, in that this study determined the components of
working capital management (sources of financing working capital, cash
management, account receivables management, accounts payable management,
inventory management, and investment management) required by Small and
Medium Scale Enterprises for effective operations (profitability, optimal
resource utilization, retained earnings, liquidity etc.). However, why the study
of Lazaridis and Tryfondis concentrated on only profitability, in this present
study profitability is only one amongst other components in measuring effective
operations of SMEs, which makes this study broader.
Huynh and Jyh-tay (2010) studied the relationship between working
capital management and profitability in Vietnam. The main purpose was to
investigate the relationship existing between profitability, the cash conversion
cycle and its components for listed firms in Vietnam stock for the period of
2006-2008. The correlational design was adopted for the study, and secondary
data of financial statement from 130 listed companies in Vietnam stock market
were sampled for the study. The descriptive statistical tool of mean and
standard deviation was used to answer the research questions while the
correlation matrix was used to test the null hypotheses at 0.05 level of
significance. Results from analysis of relationship between working capital
management and profitability on Vietnam stock market indicated that there is a
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negative between number of day’s accounts receivable, number of day’s
inventories and profitability. So, the researchers concluded that managers can
increase profitability by reducing the number of days for accounts receivable
and inventories.
The study of Huynh and Jyh-tay is related to this present study because
both studies dealt on working capital management. While this present study
adopted a descriptive survey design, the study of Huynh and Jyh-tay (2010)
adopted a correlational design. However, the study of Huynh and Jyh-tay
created a vacuum for this present study. The study of Huynh and Jaytay (2010)
only used accounts receivables and inventories as components of working
capital management; on the other hand, this present study used cash, accounts
receivable, inventory, accounts payable and investment as components of
working capital. Hence, this present study is wider in content scope.
In the study carried out by Mclnnes (2000), on working capital
management: Theory and evidence from New Zealand Listed Limited Liability
Companies, the study aimed on how working capital is managed by New
Zealand listed limited liability companies. This is achieved by applying New
Zealand data collected by means of a postal questionnaire to an empirical
working capital management model. To obtain a comprehensive quantitative
picture regarding working capital management practices, a sample of 125
limited liability companies listed on the New Zealand Stock Exchange with
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registered addresses in New Zealand, was obtained from the New Zealand
Investment Yearbook (1999). The survey was undertaken by means of a
structured questionnaire that was mailed to the potential respondents. The
Statistical Package for Social Sciences (SPSS) was used in analyzing the data.
The main findings indicated that businesses in New Zealand consider working
capital management an important issue, yet a large group of respondents
ignored the survey. It is evident that the respondents placed greater emphasis or
importance on the financing decision, with the investment decision largely
taken for granted.
Mclnnes’s study is related to this present study because, both studies
focused on working capital management. Both studies adopted the survey
design and the questionnaire was the instrument used by both studies. While the
questionnaires in this present study were administered on personal contact
distribution, the mailing system was used to administer the questionnaires in
Mclnnes study. However the gap identified in Mclnnes study is that no specific
statistical tool was mentioned for data analysis except the SPSS. This present
study filled the gap by using mean and standard deviation for answering the
research questions and t-test in testing the null hypotheses by the use of SPSS.
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Summary of Reviewed Literature
This chapter reviewed pertinent related literature in the area of working
capital management practices required by Small and Medium Scale Enterprises
for effective operations. The literature reviewed disclosed that Small and
Medium Scale Enterprises constitute a vital engine in economic growth and
development of any nation. Also, the reviewed literature revealed that there is
no universally accepted definition of Small and Medium Scale Enterprises.
However, the Small and Medium Industries and Equity schemes (SMIEIS)
defines Small and Medium Enterprises (SME) as any enterprises with a
maximum asset base of N200 million excluding land and working capital and
with the number of staff employed not less than 10 or more than 300.
The authors whose works were reviewed agreed that efficient working
capital management involves planning and controlling current assets and
current liabilities in a manner that eliminates the risk of inability to meet due
short term obligations on the one hand and avoid excessive investment in these
assets on the other hand. The finance Sources of Working Capital were looked
into, and the evidence from literature revealed that the two major sources of
financing working capital management are: short term sources (suppliers credit,
bank loans, promoters fund, account payables and accruals) and long term
sources (equity finance, long term debt, off-balance sheet financing and asset-
based financing).
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Also, the various components of working capital management which
includes; cash management, accounts receivable management, inventory
management, accounts payable management, and investment management were
thoroughly reviewed. The reviewed literatures showed that; Cash is one of the
most important components of current assets. Every Small and Medium Scale
Enterprise should have adequate cash, neither more nor less; that the
management of accounts receivable is largely determined by the business's
credit policy; that investment in accounts receivable, debtors, as with all
investment decisions, must earn a rate of return in excess of the required rate of
return; that a good inventory management is important to the successful
operations of most organizations; that management of accounts payable in
working capital cycle deals with debts owed to customers from goods and
services, and the logic of payment terms; and that investment has to be made in
current assets, and as with all investments the returns should exceed the
required rate of return, otherwise the business's success will be jeopardized.
The four theories or approaches reviewed in the literature, showed that
the conservative approach. Aggressive approach and the moderate approach to
working capital management were directly related to the first specific objective
while the aggregate approach to working capital management had a direct
relation number 2 to number 6 specific objectives. The aggregate approach
emphasizes that working capital components should not only be managed
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individually, but as a whole to improve the investment and financing decisions.
Managers and accountants need to manage cash, inventory, accounts receivable,
prepayments, accruals and accounts payable which have different life
expectancies for different businesses which function in different market sectors
or industries, in addition to having differing cash flow amounts, turnovers and
timing.
The empirical studies reviewed in this study, concentrated on the
relationship between working capital management and the profitability of firms;
these studies found out that working capital management had an impact on the
profitability of firms. These studies have created a vacuum for this present
study, in that this study determined the working capital management practices
required by Small and Medium Scale Enterprises for effective operations.
However, why the other studies concentrated on only profitability, in this
present study, profitability is only one amongst other components in measuring
effective operations of Small and Medium Scale Enterprises, which made this
study broader in content scope. More so, the study of Mclnnes (2000), it was
discovered that no specific statistical tool was mentioned for data analysis
except the SPSS. The aforementioned gaps are what this study filled.
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CHAPTER 111
METHODOLOGY
This chapter dealt with the methods and procedures for carrying out this
study. It is organized under the following sub-headings: the research design,
area of the study, population of the study, sample and sampling technique,
instrument for data collection, validation of the instrument, reliability of the
instrument, procedure for training the research assistants, method of data
collection and method of data analysis.
Research Design
A survey design was adopted for this study. Ebenuwa-Okoh (2011)
citing Kerlinger (1993) stated that survey is a descriptive research method
aimed at discovering relative incidences, distribution and of inter-relationships
of educational, sociological, psychological, political and economic variables.
This implies that survey gathers information about variables not individuals; the
researcher therefore examines the opinions, attitudes or feelings of individuals
about a particular problem. This design is considered most appropriate for the
study because survey studies, utilizes questionnaires, observations, tests, and
interviews as tools in obtaining information. The data collected are exposed to
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analysis before relevant conclusions are made. In this study, the opinions of
respondents were sought to achieve the purpose of the study.
Area of the Study
The study was carried out in the three senatorial Districts of Delta State;
North, Central and South comprising of twenty-five (25) Local Government
Areas. North District consisted of Ukwani, Udokwa West, Udokwa East, Ika
South, Ika North-east, Aniocha South, Aniocha North, Oshimili South, and
Oshimili North Local Government Areas (LGA’s) with 284 SMEs. Central
Districts consisted of Ethiope West, Ethiope East, Okpe, Sapele, Uwvie,
Ughelli South, Ughelli North, and Odu Local Government Areas (LGA’s) with
1,243 SMEs. South Districts consisted of Isoko South, Isoko North, Bomadi,
Burutu, Patani, Warri South, Warri North, and Warri South-west Local
Government Areas (LGA’s) with 485 SMEs (See Appendix C).
In the Delta State Industry Directory (2010), there is a record in the
sharp rise of yearly establishments of Small and Medium Scale Enterprises in
Delta State by entrepreneurs, which has led to a wide spread and large number
of Small and Medium Scale Enterprises operating in the state. Despite the
continuous increase of Small and Medium Scale Enterprises in the state, there is
also a rise in the collapse of SMEs due to so many challenges they face like:
environmental constraints, the competitive market for customers, and financial
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impediments (Anyia, 2006); which inappropriate working capital management
practice is inclusive. The aforementioned reasons made the researcher to
consider Delta state most appropriate to carry out the study on working capital
management practices required by Small and Medium Scale Enterprises for
effective operations. The three senatorial Districts of Delta State were used for
the study, to have a well representation from the entire State.
Population for the Study
The population for the study consisted of 3,627 respondents, made up of
2,012 managers and 1,615 accountants in the 2,012 Small and Medium Scale
Enterprises operating in Delta State, and registered with the Ministry of
Commerce and Industry (Delta State Industry Directory, 2010). Appendix C
presents the population distribution according to Senatorial Districts. The
reason for using only managers and accountants of SMEs was because they are
in a better position to respond to issues on working capital management, since
they are in the managerial level of SMEs.
Sample and Sampling Technique
The sample for the study consisted of 1,110 respondents, made up of 616
managers and 494 accountants, which is 30.6% of the population for the study
drawn from the 616 SMEs sampled for the study. Both proportionate stratified
and systematic random sampling techniques were employed to arrive at the
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sample size for the study. The proportionate stratified random sampling
technique was employed to choose three (3) LGA’s each in the three (3)
senatorial districts of Delta state and 616 SMEs which is also 30.6% of the
entire registered SMEs in the state. The justification for using 30.6% is that
when a population is more than 2000; ¼ (25%) is representative enough as a
sample size (Silverman, 2007). In this study, the researcher used 30.6% which
is more than ¼ (25%) for effective representation of the sample size. The
essence of using the proportionate stratified sampling technique was to ensure
that the sample is representative of the strata/ senatorial districts. Hence, 3
LGA’s each were chosen from each senatorial districts and 30.6% was applied
for each senatorial districts to arrive at the sampled SMEs (Ebenuwa-Okoh,
2011). The actual subjects in the sample were selected through systematic
random sampling technique. This involved applying the sample interval (K) to
the subset of each category (i.e. Managers and accountants). For example since
managers of Small and Medium Scale Enterprises were 2,012, the sample
interval was determined by K=N/n. Where; K =sampling interval,
N=population size and n=sample size. The K for managers category
=2.012/616=3. This meant that every 3rd
manager on the list was selected. The
first subjects were randomly selected from the population between the numbers
1-3, and from that point onwards every subsequent 3rd
name on the list was
automatically included in the sample until the sample size of 616 for the
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category of managers was obtained. The same procedure was repeated for the
accountant’s category to arrive at a sample of 494 accountants from the
population. Where a SME do not have an accountant, only the manager was
used. The Sample distribution of managers and accountants of Small and
Medium Scale Enterprises in the three Senatorial Districts of Delta State is
vividly presented in Appendix D.
Instrument for Data Collection
A Working Capital Management Practices Questionnaire (WCMPQ) was
used as the instrument for this study. It was developed by the researcher and it
is a 62-item questionnaire containing seven (7) sections (A-G). It was structured
on a five-point rating scale as follows: “Very Highly Required” (5); “Highly
Required” (4); “Required” (3); “Somewhat Required” (2); and “Not Required”
(1).
Section A contained 2 items, which elicited responses on the general
information of respondents; while Section B dealt with research question 1. It
contained 10 items, which elicited responses on sources of financing working
capital management practices needed for the effective operations of Small and
Medium Scale Enterprises.
Section C dealt with research question 2. It contained 10 items, which
elicited responses on cash management practices needed for the effective
operations of Small and Medium Scale Enterprises.
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Section D dealt with research question 3. It contained 10 items, which
elicited responses on account receivable management practices needed for the
effective operations of Small and Medium Scale Enterprises.
Section E dealt with research question 4. It contained 10 items, which
elicited responses on inventory management practices needed for the effective
operations of Small and Medium Scale Enterprises.
Section F deals with research question 5. It contained 10 items, which
elicited responses on accounts payable management practices needed for the
effective operations of Small and Medium Scale Enterprises.
Section G deals with research question 6. It contained 10 items, which
elicited responses on investment management practices needed for the effective
operations of Small and Medium Scale Enterprises (See Appendix B).
Validation of the Instrument
The face validity of the research instrument was determined by five
experts; two from the Department of Vocational Teacher Education (Business
Education Unit) University of Nigeria, Nsukka, two experts from the faculty of
education (one from the department of Technical and Business Education; and
the other from the Department of Educational Psychology) of Delta State
university, and one professional in the industry; Egbo & Sons Associate. Their
constructive criticisms were used to improve and prepare the final copy of the
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instrument. The researcher made a summary of their comments and the
corrections effected (See Appendix F). The researcher also ensured the
instrument measured what it is supposed to measure by ensuring that every
aspect of the research questions was properly covered in the questionnaire.
Reliability of the Instrument
In order to determine the reliability of the instrument, a trial test of the
instrument using 30 managers and 30 accountants in Edo State, which was not
part of the area under study, was conducted. The 60 respondents were randomly
selected. Their responses on the instrument were used to determine its
reliability using Cronbach Alpha (α) Reliability test for internal consistency of
the instrument.
The following coefficients were obtained for the six sections: (B) .81,
(C) .82, (D) .82, (E) .82, (F) .80, and (G) .81. A grand co-efficient of .81 was
obtained which is a strong indicator of the stability of the instrument overtime,
and which showed that the instrument is highly reliable. According to Ogbazi
and Okpalla (1994), if the reliability coefficient is .6 and above, then the
instrument is deemed reliable.
The choice of Cronbach Alpha’s reliability was based on the fact that:
the questionnaire items are of multiple response type; it provides for a more
stable measure of homogeneity; and when using Likert-type scales it is
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imperative to calculate and report Cronbach’s alpha coefficient for internal
consistency reliability for the scales one is using (George & Mallery, 2003).
The Statistical Package for Social Sciences (SPSS) was used to compute
the reliability coefficient of the instrument (See Appendix G).
Procedure for Training the Research Assistants
Eighteen (18) research assistants were trained by the researcher on
personal contact administration and retrieval of the research instrument, to and
from the respondents. These research assistants were year three students from
Delta State College of Education, Mosogar. The research assistants were chosen
because part of their course is on entrepreneurship in business education 11.
After successive training on the mastery of the items in the questionnaire which
lasted for one week on a daily basis, the researcher tested the research assistants
to ensure they have a good understanding on the completion process of the
instrument. Evidence from the test showed they have a good knowledge on the
completion process of the questionnaire. The choice of the eighteen research
assistants is to enable two each to cover the nine (9) Local Government Areas
in the three (3) senatorial districts sampled for this study. This helped to avoid
the delays inherent in the mailing system, as well as boosted the rate of return
of the research instrument.
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Method of Data Collection
The instrument for data collection was administered on 616 managers
and 494 accountants. The research assistants used the list of Small and Medium
Scale Enterprises operating in Delta State, as registered with the Ministry of
Commerce and Industry. Copies of the questionnaire were distributed and
collected within a period of six weeks. Out of the 1110 copies of questionnaire
administered, 990 were retrieved and used for the study which is made up of
556 managers and 434 accountants. This rate of return represents eighty-nine
percent (89%).
Method of Data Analysis
The mean and standard deviation were employed in answering the six
research questions, while t-test was employed in analyzing the six null
hypotheses formulated at 0.05 level of significance.
In calculating the mean for the various items, the response category in
the questionnaire were rated in scales as follows:
Response Category Point Boundary Limit
Very Highly Required (VHR) 5 4.50-5.00
Highly Required (HR) 4 3.50-4.49
Required (R) 3 2.50-3.49
Somewhat Required (SR) 2 1.50-2.49
Not Required (NR) 1 1.00-1.49
The questionnaire items were reported and described as: “Very Highly
Required”; “Highly Required”; “Required”; “Somewhat Required”; and “Not
135
Required” based on the boundary limits above. The choice of employing t-test
statistic in testing the six null hypotheses is because, the t-test is used when
testing the hypothesis about the difference between two populations means. In
this study, the two mean populations were managers and accountants of Small
and Medium Scale Enterprises in Delta State.
The decision rule for analyzing the null hypotheses was that when the
calculated t-value is greater than the Table value at 0.05 level of significance,
the null hypothesis will be rejected while if the calculated t-value is less than
the table value at 0.05 level of significance the null hypothesis will be accepted.
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CHAPTER 1V
PRESENTATION AND ANALYSIS OF DATA
In this chapter the data collected from the respondents in answering the
research questions and testing the hypotheses for the study are presented and
analyzed using the appropriate tools.
Research Question 1
What are the sources of financing working capital required by Small and
Medium Scale Enterprises for effective operations in Delta State?
To answer this research question, the data generated in Section B of the
questionnaire were analyzed and presented as shown in Table 1
137
Table 1
Mean Responses of Respondents on Sources of Financing Working Capital Required by
Small and Medium Scale Enterprises for Effective Operations S/N Items −
X SD Decision
1
2
3
4
5
6
7
8
9
10
Equity finance as a source of financing working capital
by Small and Medium Scale Enterprises for effective
operations
Long-term debt as a source of financing working capital
for the retained earnings of Small and Medium Scale
Enterprises
Asset-based financing as a source of funding working
capital for effective operations of Small and Medium
Scale Enterprises
Accounts payable as a valuable source of financing in
working capital to meet short-term obligations of Small
and Medium Scale Enterprises
Accruals as a discretionary source of financing in
working capital for optimal resource utilization of Small
and Medium Scale Enterprises
Bank loans stands as a source of financing working
capital for the liquidity of Small and Medium Scale
Enterprises
Promoters fund as a source of financing working capital
by Small and Medium Scale Enterprises for effective
operations
Borrowing from friends and family constitute as a vital
source of financing in working capital for the
profitability of Small and Medium Scale Enterprises
Thrift as a source of financing working capital for
effective operations of Small and Medium Scale
Enterprises
Unsecured financing as a source of financing working
capital for the solvency of Small and Medium Scale
Enterprises
3.91
4.02
2.83
4.01
3.95
4.20
3.57
4.18
4.36
2.91
1.16
.98
1.40
1.08
1.05
.84
1.25
.90
.73
1.41
Highly Required
Highly Required
Required
Highly Required
Highly Required
Highly Required
Highly Required
Highly Required
Highly Required
Required
Cluster Mean 3.79 1.08 Highly Required
N=990
The data in Table 1 revealed that items 1, 2, 4, 5, 6, 7, 8 and 9 had mean
scores ranging from 3.57 to 4.36 which were the boundary limit for highly
138
required. This implies that managers and accountants responded to the fact that:
equity finance; long term debt; accounts payable; accruals; bank loans;
promoters fund; borrowing from friends and family; and thrift are highly
required sources of financing working capital by Small and Medium Scale
Enterprises for effective operations in Delta State. However, items 3 and 10
showed that the mean scores of the respondents (managers and accountants)
ranged from 2.83 to 2.91 which were the boundary limit for required. This
revealed that managers and accountants responded to the fact that: asset based
financing and unsecured financing are required sources of financing working
capital by Small and Medium Scale Enterprises for effective operations in Delta
State. The standard deviation values which ranged from .73 to 1.41 showed that
the opinions of the respondents were not too far from the mean. Since the
cluster mean was 3.79, therefore, managers and accountants agreed to majority
of the items as highly required sources of financing working capital by Small
and Medium Scale Enterprises for effective operations in Delta State.
Research Question 2
What are the cash management practices required by Small and Medium Scale
Enterprises for effective operations in Delta State?
To answer research question 2, the data generated in Section C of the
questionnaire were analyzed and presented as shown in Table 2
139
Table 2
Mean Responses of Respondents on Cash Management Practices Required by Small and
Medium Scale Enterprises for Effective Operations S/N Items −
X SD Decision
1
2
3
4
5
6
7
8
9
10
Maintaining optimum cash balance as a practice by Small
and Medium Scale Enterprises for effective operations
Management of cash inflows as a facilitator for effective
operations of Small and Medium Scale Enterprises
Sound cash planning policies as a practice by Small and
Medium Scale Enterprises for effective operations
Investment of excessive cash as a practice for effective
operations of Small and Medium Scale Enterprises
Monitoring cash outflows as a practice by Small and
Medium Scale Enterprises for effective operations
Small and Medium Scale Enterprises in Delta State should
synchronize their cash inflows with their cash outflows as
a practice for effective business operations
Cash receipts should be forecasted as a practice for
effective operations by Small and Medium Scale
Enterprises
Cash expenditures should be forecasted as a practice for
effective operations by Small and Medium Scale
Enterprises
Staff dealing with cash should be trained periodically as a
practice for effective operations by Small and Medium
Scale Enterprises
Staff handling cash should be rotated at intervals as a
practice for effective internal controls by Small and
Medium Scale Enterprises
4.07
4.27
4.31
3.94
4.00
3.59
3.06
3.85
3.54
3.49
1.10
.83
.76
1.03
.99
1.31
1.25
1.13
1.09
1.20
Highly Required
Highly Required
Highly Required
Highly Required
Highly Required
Highly Required
Required
Highly Required
Highly Required
Required
Cluster Mean 3.81 1.07 Highly Required
N=990
Data in Table 2 showed that items 1, 2, 3, 4, 5, 6, 8 and 9 had mean
scores ranging from 3.54 to 4.31 which were within the boundary limit for
highly required. This implies that managers and accountants responded to the
aforementioned items on cash management practices required by Small and
140
Medium Scale Enterprises for effective operations in Delta State as highly
required. However, items 7 and 10 revealed that the mean scores ranged from
3.06 to 3.49 which were within the boundary limit for required. This implies
that managers and accountants responded to the fact that: Cash receipts should
be forecasted as a practice for effective operations by Small and Medium Scale
Enterprises; and Staff handling cash should be rotated at intervals as a practice
for effective internal controls by Small and Medium Scale Enterprises, as
required. The standard deviation values which ranged from .76 to 1.31 showed
that the opinions of the respondents were not too far from the mean. However,
since the cluster mean was 3.81, it therefore implies that managers and
accountants agreed to majority of the items on cash management practices as
highly required by Small and Medium Scale Enterprises for effective operations
in Delta State.
Research Question 3
What are the accounts receivable management practices required by Small and
Medium Scale Enterprises for effective operations in Delta State?
To answer research question 3, the data generated in Section D of the
questionnaire were analyzed and presented as shown in Table 3
141
Table 3
Mean Responses of Respondents on Accounts Receivable Management Practices
Required by Small and Medium Scale Enterprises for Effective Operations S/N Items −
X SD Decision
1
2
3
4
5
6
7
8
9
10
Account receivables controlled as a practice for effective
operations by Small and Medium Scale Enterprises
Small and Medium Scale Enterprises should evaluate the
average credit extended to customers as a practice for their
effective business operations
Small and Medium Scale Enterprises should project
expected sales and expected investment in receivables as a
practice for effective business operations
Account receivables to customers should go with a time lag
for repayment as a practice for effective operations of
Small and Medium Scale Enterprises
Management of Small and Medium Scale Enterprises
should formulate policies guiding accounts receivables as a
practice for effective business operations
Terms of agreement should be made for every credit sales
as a practice for effective operations of Small and Medium
Scale Enterprises
Management should make expectations on account
receivable turnover and resulting bad debts as a practice for
effective operations of Small and Medium Scale
Enterprises
Management should review accounts receivable policies
from time to time as a practice for effective operations of
Small and Medium Scale Enterprises
Collection policy should be made for obtaining payments
of past due accounts as a practice for effective operations
of Small and Medium Scale Enterprises
Staff should be trained in credit and collection policies as a
practice for the effective operations of Small and Medium
Scale Enterprises
3.93
3.67
3.62
4.15
2.95
3.79
3.19
3.04
2.75
2.79
1.04
1.14
1.15
.94
1.48
1.23
1.44
1.47
1.50
1.41
Highly Required
Highly Required
Highly Required
Highly Required
Required
Highly Required
Required
Required
Required
Required
Cluster 3.39 1.28 Required
N=990
Data in Table 3 showed that items 1, 2, 3, 4 and 6 had mean scores
ranging from 3.62 to 4.15 which were the boundary limit for highly required.
142
This implies that managers and accountants responded to the aforementioned
items on accounts receivable management practices as highly required by Small
and Medium Scale Enterprises for effective operations in Delta State. However,
items 5, 7, 8, 9 and 10 showed that the mean scores from 2.75 to 3.19 which
were within the boundary limit for required. This implies that managers and
accountants responded to these items on accounts receivable management
practices as required by Small and Medium Scale Enterprises for effective
operations in Delta State. The standard deviation values which ranged from .94
to 1.50 showed that the opinions of the respondents were not too far from the
mean. The Table further revealed a cluster mean of 3.39 which was within the
boundary limit for required, implying that managers and accountants on a
general note responded to accounts receivable management practices as
required by Small and Medium Scale Enterprises for effective operations in
Delta State.
Research Question 4
What are the inventory management practices required by Small and Medium
Scale Enterprises for effective operations in Delta State?
To answer research question 4, the data generated in Section E of the
questionnaire were analyzed and presented as shown in Table 4
143
Table 4
Mean Responses of Respondents on Inventory Management Practices Required by Small
and Medium Scale Enterprises for effective operations S/N Items −
X SD Decision
1
2
3
4
5
6
7
8
9
10
Minimum stock level should be fixed as a practice for the
effective operations of Small and Medium Scale
Enterprises
Inventory management policies should be made as a
practice for optimal resource utilization of Small and
Medium Scale Enterprises
Sales forecast should be developed in inventory
management as a practice for the effective operations of
Small and Medium Scale Enterprises
Excess inventories should be avoided as a practice for
effective internal controls of Small and Medium Scale
Enterprises
Inventory stock-out should be avoided as a practice for the
effective operations of Small and Medium Scale
Enterprises
On-the-job training should be organized for staff on
inventory management needed as a practice for the
effective operations of Small and Medium Scale
Enterprises
Inventories should be ordered following laid down
guidelines as a practice for effective operations of Small
and Medium Scale Enterprises
Inventory planning should be made at regular intervals as a
practice for effective operations of Small and Medium
Scale Enterprises
Inventories should be properly checked on arrival as a
practice for effective operations of Small and Medium
Scale Enterprises
Economic Order Quantity (EOQ) and Just-in-Time (JIT)
should be used to ascertain inventory level as a practice for
effective operations of Small and Medium Scale
Enterprises
3.98
2.91
2.81
4.11
4.22
2.80
2.84
2.71
4.09
2.43
1.01
1.37
1.41
.89
.84
1.42
1.41
1.30
.92
.90
Highly Required
Required
Required
Highly Required
Highly Required
Required
Required
Required
Highly Required
Somewhat Required
Cluster 3.29 1.15 Required
N=990
The data in Table 4 revealed that items 2, 3, 6, 7 and 8 had mean scores
144
ranging from 2.71 to 2.91 which were within the boundary limit for required.
This implies that managers and accountants responded to the aforementioned
items on inventory management practices as required by Small and Medium
Scale Enterprises for effective operations in Delta State. While, items 1, 4, 5
and 9 showed that the mean scores ranged from 3.98 to 4.22 which were within
the boundary limit for highly required. This implies that managers and
accountants agreed to these items on inventory management practices as highly
required by Small and Medium Scale Enterprises for effective operations in
Delta State. However, item 10 had a mean score of 2.43 which is in-between
the boundary limit of somewhat required. This means, managers and
accountants are in-different on if Economic Order Quantity (EOQ) and Just-in-
Time (JIT) should be used to ascertain inventory level as a practice for effective
operations of Small and Medium Scale Enterprises. The standard deviation
values which ranged from .84 to 1.42 showed that the opinions of the
respondents were not too far from the mean. In synopsis, the Table further
revealed the cluster mean of 3.29 which is within the boundary limit for
required, implying that managers and accountants on a general note responded
to the items on inventory management practices as required by Small and
Medium Scale Enterprises for effective operations in Delta State.
Research Question 5
What are the accounts payable management practices required by Small and
Medium Scale Enterprises for effective operations in Delta State?
145
To answer this research question, the data generated in Section F of the
questionnaire were analyzed and presented as shown in Table 5
Table 5
Mean Responses of Respondents on Accounts Payable Management Practices Required
by Small and Medium Scale Enterprises for Effective Operations S/N Items −
X SD Decision
1
2
3
4
5
6
7
8
9
10
Management should set up disbursement system in
managing accounts payable as a practice for effective
operations of Small and Medium Scale Enterprises
Accounts payable policies and procedures should be
formulated as a practice for effective operations of
Small and Medium Scale Enterprises
The duties of staff handling accounts payable should
be segregated as a practice for effective operations of
Small and Medium Scale Enterprises
Accounts payable systems should be monitored and
reevaluated at intervals as a practice for effective
operations of Small and Medium Scale Enterprises
Accounts payables should be controlled as a practice
for effective operations of Small and Medium Scale
Enterprises
Accounts payables received from customers should go
with a time frame for payment as a practice for
effective operations of Small and Medium Scale
Enterprises
Terms of agreement should be made for every credit
receipt as a practice for effective business operations
of Small and Medium Scale Enterprises
Staff should be trained on credit payment policies as a
practice for effective operations of Small and Medium
Scale Enterprises
Management should review accounts payable policies
from time to time as a practice for effective operations
of Small and Medium Scale Enterprises
Management should project limits on accounts
payable as a practice for effective operations of Small
and Medium Scale Enterprises
2.24
2.78
2.69
2.91
2.83
3.94
3.32
2.70
2.86
2.76
1.08
1.30
1.29
1.39
1.44
1.13
1.38
1.33
1.30
1.32
Somewhat Required
Required
Required
Required
Required
Highly Required
Required
Required
Required
Required
Cluster 2.90 1.18 Required
N=990
146
The data in Table 5 revealed that items 2, 3, 4, 5, 7, 8, 9 and 10 had
mean scores ranging from 2.69 to 3.32 which were within the boundary limit
for required. This implies that managers and accountants responded to these
items on accounts payable management practices as required by Small and
Medium Scale Enterprises for effective operations in Delta State. Exception to
all other items, were items 1 and 6 which showed that the mean scores of
managers and accountants were 2.24 and 3.94 respectively. This revealed that
in item 1, managers and accountants were in-different to the fact that
Management should set up disbursement system in managing accounts payable
as a practice for effective operations of Small and Medium Scale Enterprises.
While in item 46, managers and accountants responded that accounts payables
received from customers should go with a time frame for payment as a practice,
as highly required for effective operations of Small and Medium Scale
Enterprises. The standard deviation values which ranged from 1.08 to 1.44
showed that the opinions of the respondents were not too far from the
individual means. Since the cluster mean of 2.90 is within the boundary limit
for required, therefore, managers and accountants responded to majority of the
items on accounts payable management practices as required by Small and
Medium Scale Enterprises for effective operations in Delta State.
Research Question 6
What are the investment management practices required by Small and Medium
Scale Enterprises for effective operations in Delta State?
To answer research question 6, the data generated in Section G of the
questionnaire were analyzed and presented as shown in Table 6
147
Table 6 Mean Responses of Respondents on Investment Management Practices Required by
Small and Medium Scale Enterprises for Effective Operations S/N Items −
X
SD Decision
1
2
3
4
5
6
7
8
9
10
The rate of return on investments should be considered
before actually investing in working capital as a practice
for effective operations of Small and Medium Scale
Enterprises
Investment policies should be formulated as a practice
for effective operations of Small and Medium Scale
Enterprises
Risk on investments should be evaluated as a practice for
effective operations of Small and Medium Scale
Enterprises
Management should engage in training on best
investment practices as a practice for effective operations
of Small and Medium Scale Enterprises
All idle cash should be invested into the business as a
practice for effective operations of Small and Medium
Scale Enterprises
Investment decisions are left only in the hands of
management as a practice for effective operations of
Small and Medium Scale Enterprises
Contractual agreements should be reached for every
investment made as a practice to facilitate effective
operations of Small and Medium Scale Enterprises
Investment policies and procedures should be reviewed
periodically as a practice for effective operations of
Small and Medium Scale Enterprises
Liquidity and profitability should be major determinants
of investment in working capital as a practice for
effective operations of Small and Medium Scale
Enterprises
Investment conversion period (i.e. cash-to-cash
conversion cycle) should be considered before investing
into business transactions as a practice for effective
operations of Small and Medium Scale Enterprises
4.04
2.81
3.62
2.80
3.87
4.12
3.64
2.73
3.91
3.25
1.01
1.47
1.33
1.33
1.15
1.03
1.26
1.34
1.08
1.35
Highly Required
Required
Highly Required
Required
Highly Required
Highly Required
Highly Required
Required
Highly Required
Required
Cluster 3.48 1.10 Required
N=990
The data in Table 6 revealed that items 1, 3, 5, 8 and 10 had mean scores
148
ranging from 3.62 to 4.12 which were within the boundary limit for highly
required. This implies that managers and accountants responded to the
aforementioned items on investment management practices as highly required
by Small and Medium Scale Enterprises for effective operations in Delta State.
While, items 2, 4, 6, 7 and 9 showed that the mean scores ranged from 2.73 to
3.25 which were the boundary limit for required. This implies that managers
and accountants responded to these items on investment management practices
as required by Small and Medium Scale Enterprises for effective operations in
Delta State. The standard deviation values which ranged from 1.01 to 1.47
showed that the opinions of the respondents were not too far from the mean. In
synopsis, the Table further revealed the cluster mean of 3.48 which was within
the boundary limit for required, implying that managers and accountants on a
general note responded to the investment management practices as required by
Small and Medium Scale Enterprises for effective operations in Delta State.
Hypotheses Testing
Null Hypothesis 1 (Ho1)
There is no significant difference between the mean responses of managers and
accountants on the sources of financing working capital required by Small and
Medium Scale Enterprises for effective operations in Delta State
To test this hypothesis, data extracted from Appendix K and Q were used
and the results presented in Table 7
149
Table 7
Two-tailed t-test Result of The Mean Responses of Managers and
Accountants on the Sources of Financing Working Capital Required by
Small and Medium Scale Enterprises for Effective Operations
s/n Managers
n=556
Accountants
n=434
df t-cal
t-crit Decision
−
X SD −
X SD
1 3.79 1.24 4.06 1.04 988
3.60 <1.96 NS
2 3.39 1.02 4.10 0.90 -2.89 <1.96 NS
3 2.72 1.42 2.97 1.35 -2.82 <1.96 NS
4 3.93 1.15 4.12 0.97 -2.82 <1.96 NS
5 3.87 1.13 4.04 0.95 -2.42 <1.96 NS
6 4.12 0.92 4.31 072 -3.64 <1.96 NS
7 3.51 1.28 3.66 1.20 -1.88 <1.96 NS
8 4.21 0.91 4.15 0.89 0.99 <1.96 NS
9 4.35 0.75 4.37 0.71 0.33 <1.96 NS
10 2.90 1.40 2.93 1.43 -0.28 <1.96 NS
GM 3.74 1.12 3.87 1.11 -0.57 <1.96 NS
NB: GM (Grand Mean)
The data in Table 7 show the analysis of t-test used to test the significant
difference of the mean responses of managers and accountants on the sources of
financing working capital required by Small and Medium Scale Enterprises for
effective operations in Delta State. The statistical result shows that all the items
tested are not significant. Also, the grand mean of the calculated t-value of -
0.57 at 988 degree of freedom is less than the t-table value of 1.96 at 0.05 level
of significance. The null hypothesis of no significant difference between the
mean responses of managers and accountants on the sources of financing
working capital required by Small and Medium Scale Enterprises for effective
operations in Delta State is therefore accepted. This means that managers and
150
accountants responses on the sources of financing working capital required by
Small and Medium Scale Enterprises for effective operations in Delta State, are
the same or similar.
Null Hypothesis 2 (Ho2)
There is no significant difference between the mean responses of managers and
accountants on the cash management practices required by Small and Medium
Scale Enterprises for effective operations in Delta State
To test this hypothesis, data extracted from Appendix L and Q were used
and the results presented in Table 8
Table 8
Two-tailed t-test Result of The Mean Responses of Managers and
Accountants on The Cash management Practices Required by Small and
Medium Scale Enterprises for Effective Operations
s/n Managers
n=556
Accountants
n=434
df t-cal
t-crit Decision
−
X SD −
X SD
1 4.15 1.07 3.97 1.11 988
2.65 >1.96 S
2 4.22 0.90 4.33 0.74 -2.22 <1.96 NS
3 4.31 0.81 4.32 0.84 -0.30 <1.96 NS
4 3.93 1.04 3.96 1.01 -0.46 <1.96 NS
5 4.04 0.95 3.95 1.04 1.42 <1.96 NS
6 3.57 1.33 3.63 1.28 -0.73 <1.96 NS
7 3.00 1.27 3.14 1.23 -1.80 <1.96 NS
8 3.79 1.15 3.92 1.09 -1.81 <1.96 NS
9 3.55 1.07 3.51 1.11 0.61 <1.96 NS
10 3.49 1.25 3.49 1.13 1.43 <1.96 NS
GM 3.81 1.08 3.82 1.11 -0.03 <1.96 NS
151
The data in Table 8 show the analysis of the t-test used in testing the
significant difference between the mean responses of managers and accountants
on the cash management practices required by Small and Medium Scale
Enterprises for effective operations in Delta State. Evidence from the statistical
result shows that only item 1 was significant. The grand mean of the calculated
t-value of -0.03 at 988 degree of freedom is less than the t-table value of 1.96 at
0.05 level of significance. Based on the result, the null hypothesis of no
significant difference between the mean responses of managers and accountants
on the cash management practices required by Small and Medium Scale
Enterprises for effective operations in Delta State is therefore accepted. This
means that managers and accountants did not respond to cash management
practices required by SMEs for effective operations in Delta State, differently.
Null Hypothesis 3 (Ho3)
There is no significant difference between the mean responses of managers and
accountants on the accounts receivable management practices required by
Small and Medium Scale Enterprises for effective operations in Delta
To test hypothesis 3, data extracted from Appendix M and Q were used
and the results presented in Table 9
152
Table 9
Two-tailed t-test Result of The Mean Responses of Managers and
Accountants on The Accounts Receivable Management Practices Required
by Small and Medium Scale Enterprises for Effective Operations
s/n Managers
n=556
Accountants
n=434
df t-cal
t-crit Decision
−
X SD −
X SD
1 3.94 1.03 3.93 1.05 988
0.13 <1.96 NS
2 3.58 1.19 3.78 1.05 -2.81 <1.96 NS
3 3.60 1.18 3.65 1.10 -0.70 <1.96 NS
4 4.27 0.84 3.98 1.03 4.89 >1.96 S
5 2.88 1.44 3.04 1.52 -1.67 <1.96 NS
6 3.87 1.14 3.68 1.34 2.50 >1.96 S
7 3.22 1.40 3.15 1.50 0.71 <1.96 NS
8 2.99 1.49 3.11 1.45 -1.23 <1.96 NS
9 2.75 1.49 2.75 1.52 0.46 <1.96 NS
10 2.82 1.37 2.75 1.46 0.03 <1.96 NS
GM 3.39 1.26 3.38 1.30 0.04 <1.96 NS
The data in Table 9 show that there is a significant difference in the
mean responses of managers and accountants in respect to only items 4 and 6.
The grand mean of the calculated t-value of 0.04 at 988 degree of freedom
which is less than the t-table value of 1.96 at 0.05 level of significance, shows
that the null hypothesis of no significant difference between the mean responses
of managers and accountants on the accounts receivable management practices
required by Small and Medium Scale Enterprises for effective operations in
Delta State is therefore accepted. This means that managers and accountants
responses on the accounts receivable management practices required by SMEs
for effective operations in Delta State, are similar.
153
Null Hypothesis 4 (Ho4)
There is no significant difference between the mean responses of managers and
accountants on the inventory management practices required by Small and
Medium Scale Enterprises for effective operations in Delta State
To test this hypothesis, data extracted from Appendix N and Q were used
and the results presented in Table 10
Table 10
Two-tailed t-test Result of The Mean Responses of Managers and
Accountants on The Inventory management Practices Required by Small
and Medium Scale Enterprises for Effective Operations
S/N Managers
n=556
Accountants
n=434
df t-cal
t-crit Decision
−
X SD −
X SD
1 4.03 0.94 3.91 1.09 988 1.99 >1.96 S
2 2.84 1.38 2.99 1.36 -1.70 <1.96 NS
3 2.87 1.39 2.73 1.43 1.53 <1.96 NS
4 4.06 0.91 4.17 0.86 -1.90 <1.96 NS
5 4.22 0.83 4.21 0.85 0.20 <1.96 NS
6 2.83 1.43 2.77 1.41 0.65 <1.96 NS
7 2.84 1.41 2.84 1.42 0.00 <1.96 NS
8 2.66 1.32 2.77 1.27 -1.39 <1.96 NS
9 4.03 0.96 4.17 0.85 -2.31 <1.96 NS
10 2.35 0.93 2.53 0.85 -3.16 <1.96 NS
GM 3.27 1.15 3.31 1.14 -0.11 <1.96 NS
The data in Table 10 show the analysis of the t-test used in testing the
significant difference between the mean responses of managers and accountants
on the inventory management practices required by Small and Medium Scale
Enterprises for effective operations in Delta State. The statistical result shows
that, only item 1 was significant. The grand mean of the calculated t-value of -
0.11 at 988 degree of freedom is less than the t-table value of 1.96 at 0.05 level
of significance. The null hypothesis of no significant difference between the
154
mean responses of managers and accountants on the inventory management
practices required by Small and Medium Scale Enterprises for effective
operations in Delta State is therefore accepted. This means that managers and
accountants did not responded to the inventory management practices required
by SMEs for effective operations in Delta State, differently.
Null Hypothesis 5 (Ho5)
There is no significant difference between the mean responses of managers and
accountants on the accounts payable management practices required by Small
and Medium Scale Enterprises for effective operations in Delta State
To test this hypothesis, data extracted from Appendix O and Q were used
and the results presented in Table 11
Table 11
Two-tailed t-test Result of The Mean Responses of Managers and
Accountants on The Accounts Payable Management Practices Required by
Small and Medium Scale Enterprises for Effective Operations
S/N Managers
n=556
Accountants
n=434
df t-cal
t-crit Decision
−
X SD −
X SD
1 2.45 1.02 1.98 1.09 988
7.05 >1.96 S
2 2.73 1.32 2.84 1.28 -1.25 <1.96 NS
3 2.66 1.28 2.74 1.35 -0.99 <1.96 NS
4 3.06 1.38 2.71 1.37 3.92 >1.96 S
5 2.88 1.43 2.76 1.44 1.27 <1.96 NS
6 3.92 1.09 3.97 1.18 -0.67 <1.96 NS
7 3.36 1.39 3.28 1.36 0.88 <1.96 NS
8 2.69 1.34 2.71 1.31 -0.18 <1.96 NS
9 2.82 1.32 2.92 1.26 -1.19 <1.96 NS
10 2.72 1.36 2.81 1.27 -1.04 <1.96 NS
GM 2.93 1.29 2.87 1.29 0.27 <1.96 NS
155
The data in Table 11 show the analysis of t-test used in testing the
significant difference between the mean responses of managers and accountants
on the accounts payable management practices required by Small and Medium
Scale Enterprises for effective operations in Delta State. The result shows that
exception to others, only item 1 and 4 were significant. The grand mean of the
calculated t-value of 0.27 at 988 degree of freedom which is less than the t-table
value of 1.96 at 0.05 level of significance, revealed that the null hypothesis of
no significant difference between the mean responses of managers and
accountants on the accounts payable management practices required by Small
and Medium Scale Enterprises for effective operations in Delta State is
therefore accepted. This means that managers and accountants responses on the
accounts payable management practices required by SMEs for effective
operations in Delta State, are the same or similar.
Null Hypothesis 6 (Ho6)
There is no significant difference between the mean responses of managers and
accountants on the investment management practices required by Small and
Medium Scale Enterprises for effective operations in Delta State
To test this hypothesis, data extracted from Appendix P and Q were used
and the results presented in Table 12
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Table 12
Two-tailed t-test Result of The Mean Responses of Managers and
Accountants on The Investment Management Practices Required by Small
and Medium Scale Enterprises for Effective Operations
S/N Managers
n=556
Accountants
n=434
df t-cal
t-crit Decision
−
X SD −
X SD
1 4.00 0.98 4.09 1.04 988
-1.27 <1.96 NS
2 2.81 1.43 2.80 1.51 0.11 <1.96 NS
3 3.60 1.10 3.57 1.52 7.51 >1.96 S
4 2.80 1.32 2.80 1.35 0.05 <1.96 NS
5 4.01 1.03 3.69 1.26 4.42 >1.96 S
6 4.28 0.81 3.91 1.22 5.77 >1.96 S
7 3.61 1.06 3.59 1.39 7.99 >1.96 S
8 2.78 1.30 2.65 1.38 1.54 <1.96 NS
9 3.91 1.12 3.92 1.04 -0.13 <1.96 NS
10 3.47 1.24 2.95 1.37 8.66 >1.96 S
GM 3.53 1.14 3.40 1.31 1.08 <1.96 NS
Table 12 show the analysis of the t-test used in testing the significant
difference between the mean responses of managers and accountants on the
investment management practices required by Small and Medium Scale
Enterprises for effective operations in Delta State. The statistical result shows
that items 1, 2, 4, 8 and 9 were not significant while items 3, 5, 6, 7, and 10
were significant. However, the grand mean of the calculated t-value of 1.08 at
988 degree of freedom which is less than the t-table value of 1.96 at 0.05 level
of significance, shows that the null hypothesis of no significant difference
between the mean responses of managers and accountants on the investment
management practices required by Small and Medium Scale Enterprises for
157
effective operations in Delta State is therefore accepted. This means that
managers and accountants did not respond to the investment management
practices required by Small and Medium Scale Enterprises for effective
operations in Delta State, differently.
Findings
1. It was found that Small and Medium Scale Enterprises in Delta State
highly require financing their working capital through: equity finance,
long-term debt, accounts payable, accruals, bank loans, promoters’ fund,
borrowing from friends and family, and thrift. While majority of them
(SMEs) require financing their working capital through: asset based
financing, and unsecured financing.
2. It was found that Small and Medium Scale Enterprises in Delta State
highly require the following cash management practices: maintaining
optimum cash balance, managing cash inflows, have sound cash
planning policies, invest excessive cash, monitor cash out flows,
synchronizes their cash outflows with their cash inflows, forecast cash
expenditures, and train staff dealing with cash periodically. While SMEs
in Delta State require the following cash management practices: cash
receipts should be forecasted, and staff handling cash should be rotated
at intervals.
158
3. It was found that Small and Medium Scale Enterprises in Delta State
highly require the following accounts receivable management practices:
accounts receivables are controlle, average credit extended to customers
are evaluated, accounts receivables to customers goes with a time lag for
repayment, expected sales and investment in receivables are projected,
and terms of agreement are made for every credit sales. While managers
and accountants also agreed that SMEs require the following accounts
receivable management practices: SMEs should formulate policies
guiding accounts receivable, reviewing accounts receivable policies from
time to time, managing accounts receivable turnover and resulting bad
debt, collection policy being made for obtaining payments of past due
accounts, and staff should be trained in credit and collection policies.
4. It was found that Small and Medium Scale Enterprises in Delta State
highly require the following inventory management practices: minimum
stock level is fixed, excess inventories are avoided, inventory stock out
are avoided, and inventories are properly checked on arrival. While
Small and Medium Scale Enterprises in Delta State require the following
inventory management practices: inventory management policies being
made for optimal resource utilization, sales forecast are developed in
inventory management for effective operations, on-the-job training are
should be organized for staff on inventory management, inventories
159
should be ordered following laid down guidelines, and inventory
planning being made at regular intervals. More so, SMEs somewhat
require Economic Order Quantity (EOQ) and Just-in-Time (JIT) as a
practice to ascertain inventory level.
5. It was found that Small and Medium Scale Enterprises in Delta State
highly require one accounts payable management practice amongst
others which is; accounts payables received from customers goes with a
time frame for payment. While Small and Medium Scale Enterprises in
Delta State somewhat require one accounts payable management
practice: management should set up disbursement systems in managing
accounts payable. furthermore, SMEs require the following accounts
payable management practices: accounts payable policies and
procedures should be formulated, duties of staff handling accounts
payable should be segregated, accounts payable systems should be
monitored and reevaluated at intervals, accounts payables should be
controlled, terms of agreement should be made for every credit receipt,
staff should be trained on credit payment polices, management should
review accounts payable policies from time to time and management
should project limit on accounts payable.
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6. It was found that Small and Medium Scale Enterprises in Delta State
highly require the following investment management practices: the rate
of return on investment should be considered before actually investing in
working capital, risk on investment are evaluated, all idle cash should be
invested into the business, investment decisions should be left only in the
hands of management, contractual agreements should be reached for
every investment made, and liquidity and profitability should be major
determinants of investment in working capital. While managers and
accountants of Small and Medium Scale Enterprises in Delta State
agreed that SMEs require the following investment management
practices: investment policies should be formulated, management should
engage in training on best investment practices, investment policies and
procedure should be reviewed periodically, and investment conversion
period should be considered before investing into business transactions.
7. It was found that there was no significant difference between the mean
responses of managers and accountants on the sources of financing
working capital required by Small and Medium Scale Enterprises for
effective operations in Delta State.
8. It was found that there was no significant difference between the mean
responses of managers and accountants on the cash management practice
161
required by Small and Medium Scale Enterprises for effective operations
in Delta State.
9. It was found that there was no significant difference between the mean
responses of managers and accountants on the accounts receivable
management practices required by Small and Medium Scale Enterprises
for effective operations in Delta State.
10. It was found that there was no significant difference between the mean
responses of managers and accountants on the inventory management
practices required by Small and Medium Scale Enterprises for effective
operations in Delta State.
11. It was found that there was no significant difference between the mean
responses of managers and accountants on the accounts payable
management practices required by Small and Medium Scale Enterprises
for effective operations in Delta State.
12. It was found that there was no significant difference between the mean
responses of managers and accountants on the investment management
practices required by Small and Medium Scale Enterprises for effective
operations in Delta State.
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Discussion of Findings
In this section the findings are discussed under subheadings as follows:
Sources of Financing Working Capital Required by SMEs for Effective
Operations
The findings of the study revealed sources of financing working capital
as highly required by Small and Medium Scale Enterprises for effective
operations in Delta State. The results revealed that the major sources of
financing the working capital of SMEs
in Delta State for their effective
operations are: equity finance; long term debt; accounts payable; accruals; bank
loans ; promoters fund; borrowing from friends and family; and thrift, which
are in consonance with the views of Pfohl, Elbert & Hofmann (2003). They
deposed that the major sources of financing the working capital of businesses
vis-à-vis Small and Medium Scale Enterprises are: supplier’s credit, bank loans,
promoter’s fund, equity finance, long-term debt, off-balance sheet financing,
asset-based financing, accounts payable, accruals and unsecured financing.
Empirically, Fisman (2001) showed short-term credit; particularly
supplier credit is positively correlated with capacity utilization because firms
lacking credit face inventory shortages leading to lower capacity utilization.
Petersen and Rajan (1997) argue that even in the United States, with extremely
well developed financial markets, trade credit is the largest single source of
short-term financing. Fisman, particularly claims in developing countries where
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formal lenders are limited, trade credit plays an even more significant role in
funding firm’s activities.
According to researchers, such as: Van Horne and Wachowicz (2000);
Moyer, Mcguigan and Kretlow, (2004), the working capital financing logic is
that, temporary current assets are financed with short-term loans and the
permanent current assets with long term debt or equity capital. However, the
actual investment and financing mix match-up depends on management’s
approach towards risk and profitability. In the words of Keown, Martin, Petty &
Scott (2005) finance sources of working capital management acts as a guiding
principle to the manner that working capital should be managed in order for
SMEs to attain efficiency in their operations.
The result of this study from Table 1 has also lead to the implication that
Small and Medium Scale Enterprises in Delta State require asset-based
financing and unsecured financing as major sources of financing their working
capital for their effective operations. In corroborating this finding, researchers
(Kallberg and Parkinson, 1984; Van Auken & Holman, 1995; Gallinger, 1997)
argue that businesses that use these forms of financing have a higher probability
of failure than those that do not. Funding of working capital from asset-based
finance is used by businesses that do not have access to lower cost debt, or
during inflationary times, or when the risk of insolvency is high. A primary
consideration for this loan is whether assets secured by the loan have the
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liquidation value necessary to support the loan. Asset-based lenders are mainly
interested in the asset valuation and the present financial performance of the
business. Historical results will certainly be reviewed, but current trends and
business projection tend to receive greater attention.
The result of the analysis in Table 7 revealed that there was no
significant difference between the mean responses of managers and accountants
on the sources of financing working capital required by Small and Medium
Scale Enterprises for effective operations in Delta State. This means that
managers and accountants responses on the sources of financing working
capital required by SMEs for effective operations in Delta State, are the same or
similar. Hence, the importance of finance in promoting the growth of small
business has been acknowledged in prior studies on small business growth and
development (Marfo-Yiadom & Agyei, 2012; Abor and Biekpe, 2006). They
have identified finance as the most important constraint to growth in the small
business sector. In their studies, shortage of working capital is the main reason
for small business closures.
The data answering the research questions showed that all other sources
of financing working capital are highly required except for asset-based
financing and unsecured financing which were required, From the perspective
of the researcher, the reason why asset-based financing and unsecured financing
are not as highly required like the others is because these sources of financing
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working capital are not usually common with SMEs since their asset base is
usually small. Rather, asset-based financing and unsecured financing are
commonly used by large firms in financing their working capital.
Cash Management Practices Required by SMEs for Effective Operations
The result of the findings in Table 2 revealed that Managers and
Accountants responded to most of the cash management practices as highly
required by Small and Medium Scale Enterprises for effective operations in
Delta State. Some of the cash management practices which they highly require
include: maintaining optimum cash balance; managing cash inflows, having
sound cash planning policies; investing excessive cash; monitoring cash out
flows; synchronizing cash outflows with their cash inflows; forecasting cash
expenditures; and training staff dealing with cash periodically. The result
above, confirms the views of Gitman (1997) and Scherr, (2004) that the purpose
of cash management is to determine and achieve the appropriate level and
structure of cash, and marketable securities, consistent with the nature of the
business's (SMEs inclusive) operations and objectives. Similarly the result
agrees with the findings of Marfo-Yiadom & Agyei (2012) who noted that
every business uses cash balances. Cash is used to pay creditors, pay for
purchases, and pay wage and salaries to employees. It is also used to acquire
non-current assets. Furthermore, it is required to pay interest on loans and
taxation. Cash is the most liquid and the most coveted asset of a business. It is
166
the life blood of every enterprise. The success of a business depends to a large
extent on how the firm’s cash is managed. According to Lasher (2000), bad
cash management practices can make a strong company weak to the point of
failure. He stressed that especially among small firms; it is uncommon for
companies to be simultaneously profitable and bankrupt.
However, the study also revealed that Small and Medium Scale
Enterprises in Delta State require the following cash management practices for
the effective operations of SMEs: cash receipts should be forecasted and staff’s
handling cash should be rotated at intervals. Hence, Deakins, Logan and Steele
(2001) noted that managing cash flow and cash conversion cycle is a critical
component of overall financial management for all firms, especially those who
are capital constrained and more reliant on short-term sources of finance. The
findings of this study is at variance with the study of Tewolde (2002) who
found that firms controls cash collections by separating duties for sequential
cash operations, handling and recording. Therefore, proper cash management
depicts effective operations of Small and Medium Scale Enterprises. This is
because losses will be minimized, profitability of the business will increase, and
consistency with the nature of the Small and Medium Scale Enterprise
objectives can be easily attained.
In the result of the analysis in Table 8, it was found that there was no
significant difference between the mean responses of managers and accountants
167
on the cash management practices required by Small and Medium Scale
Enterprises for effective operations in Delta State. This means that managers
and accountants did not respond differently on the cash management practices
required by SMEs for effective operations in Delta State. This result is in
agreement with Tewolde (2002) who observed that all managers of the
transition firms believe that the management of cash levels has a pivotal role in
creating firms value. However, the firms’ value creation potential in this area is
hampered by the lack of managerial empowerment and uncertainty due to the
privatization process. They are restricted to the control function, which is
evidenced by the strict control mechanisms imposed over the levels of cash,
receivables and inventory as well as operations of cash collections, cash
payments, purchases and sales.
From the view of the researcher, cash receipts being forecasted as a
practice and staff handling cash being rotated as a practice by Small and
Medium Scale Enterprises were responded to as required exception to the other
items on cash management practices which were highly required because cash
receipts are not usually planned for by SMEs and due to inadequate staff among
SMEs, rotation of staff handling cash will almost be impossible.
168
Accounts Receivable Management Practices Required by SMEs for
Effective Operations
It was found that Small and Medium Scale Enterprises in Delta State
require accounts receivable management practices as occasioned by the cluster
mean of 3.39 in Table 3. This supports the view of Kaur (2010) who opined
that, the inefficient management of accounts receivable not only reduces
profitability but ultimately may also lead a business concern to financial crises.
The result further reveals that Small and Medium Scale Enterprises in Delta
State highly require the following accounts receivable management practices
for effective operations: accounts receivables should be controlled, average
credit extended to customers should be evaluated, accounts receivables to
customers should go with a time lag for repayment, expected sales and
investment in receivables should be projected, and terms of agreement should
be made for every credit sales. This result supports the views Pfohl, Elbert &
Hofmann (2003), advising that the objective of any management policy
pertaining to accounts receivables would be to ensure that the benefits arising
due to the receivables are more than the cost incurred for receivables and the
gap between benefit and cost increases resulting in increased profits. An
effective control of receivables helps a great deal in properly managing it. Each
business should, therefore, try to find out average credit extended to its client.
169
However, the study also revealed that the following accounts receivable
management practices are required by Small and Medium Scale Enterprises in
Delta State, as indicated by the boundary limit of 2.75 to 3.19 in Table 3: SMEs
should formulate policies guiding accounts receivable, management should
review accounts receivable policies from time to time, management should
make expectations on accounts receivable turnover and resulting bad debt,
collection policy is should be made for obtaining payments of past due
accounts, and staff should be trained in credit and collection policies. This
findings is supported by Bhattacharya( 2009) who opined that major risks that
arise from granting credit include bad debts and debtor delinquency, because
they reduce the returns from the investment in accounts receivable, and if
inadequately monitored can impact severely on the business's financial
performance.
Still on the issue of accounts receivable management practices Marfo-
Yiadom & Agyei (2012) stated that because of the prominence of credit
transactions it was necessary to find out the relative percentage of turnover that
represented credit sales. Out of the respondents who conducted business on
credit basis about 60 percent had between 10-30 percent on credit. The rest
could not determine the percentage of their credit sales because of poor or no
records kept.
170
In the result of the analysis in Table 9, it was found that there was no
significant difference between the mean responses of managers and accountants
on the accounts receivable management practices required by Small and
Medium Scale Enterprises for effective operations in Delta State. This means
that managers and accountants responses on the accounts receivable
management practices required by SMEs for effective operations in Delta State,
are the same or similar. On accounts receivables Lind (2011) noted that the
management of accounts receivables needs to be in balance: if the collection
policy of a firm is stringent, it may reduce bad debts and the resources tied up
in receivables, but at the same time, it probably affects sales negatively as well.
On the other hand, profits from credit sales do not benefit a firm unless the
account is collected.
Inventory Management Practices Required by SMEs for Effective
Operations
The result in Table 4 revealed that out of ten items, only four inventory
management practices are highly required by Small and Medium Scale
Enterprises in Delta State for effective operations, which include: minimum
stock level should be fixed, excess inventories should be avoided, inventory
stock out should be avoided, and inventories should be properly checked on
arrival. These findings are in consonance with Breuer (2009) who deposed that
a good inventory management practice is important to the successful operations
171
of most organizations, unfortunately the importance of inventory is not always
appreciated by top management. Similarly this finding agrees with the view of
Scherr (2004), who noted that inventory planning helps to match inventory
requirements to sales and production needs. It also helps to know inventory
acquisition and usage during lead-time, quantity on hand and on order as well
as the levels of safety stock.
However, the study also revealed that six out of the ten items in Table 4
had mean ratings ranging between 2.71 to 2.91indicating that Small and
Medium Scale Enterprises in Delta State merely require the following inventory
management practices: inventory management policies should be made for
optimal resource utilization, sales forecast should be developed in inventory
management, on-the-job training should be organized for staff on inventory
management, inventories should be ordered following laid down guidelines,
and inventory planning should be made at regular intervals. Furthermore,
Economic Order Quantity (EOQ) and Just-in-Time (JIT) as being used to
ascertain inventory level was responded to as somewhat require. Supporting
these findings, Breuer (2009) stated that the major challenge with inventory
management is due to the failure of firm’s vis-à-vis Small and Medium Scale
Enterprises in recognizing the link between inventories and achievement of
organizational goals or due to ignorance of the impact that inventories can have
on costs and profits. In supporting the view of Breuer on the challenges of
172
inventory management practices, Maysami (2009) advised that since holding
inventory involves costs such as storage and insurance expenses, excess
inventory must also be avoided if minimal cost and maximum profits are
desired.
From the result of the analysis in Table 10, it was found that there is no
significant difference between the mean responses of managers and accountants
on the inventory management practices required by Small and Medium Scale
Enterprises for effective operations in Delta State. This means that managers
and accountants responses on the inventory management practices required by
SMEs for effective operations in Delta State, are the same or similar. This
finding is supported by Baig (2012) who in his study reported that managers of
most firms’ stated that the main purpose for managing inventory is to safe
guard against shortages and to keep production running. However, only the
financial managers of private firms consider the costs of materials inventory as
significant for the management to give it special attention. The approach that all
firms apply in order to achieve the objectives of materials inventory
management is by strictly controlling and buying just in time for production.
Moreover, all the private firms minimize the inventory level for managing cost
of holding of material inventory. However no one is applying economic order
quantity for this purpose. All the firms are using FIFO method for costing and
average cost method for valuation of material inventory.
173
Observing these findings, the researcher noted Economic Order Quantity
(EOQ) and Just-in-Time (JIT) as being used to ascertain inventory level was
responded to as somewhat require by Small and Medium Scale Enterprises.
This means SMEs are in-different about the use of EOQ and JIT in ascertaining
their stock level. The possible reason from the view of the researcher is that
staff running SMEs are not adequately trained in the use of EOQ and JIT in
determining their stock level.
Accounts Payable Management Practices Required by SMEs for Effective
Operations
In Table 5, it was found out that Small and Medium Scale Enterprises
merely require most of the accounts payable management practices as indicted
by mean ratings between 2.69 to 3.32. Out of ten items, only one accounts
payable management practice is highly required by Small and Medium Scale
Enterprises in Delta State for effective operations which is; accounts payables
received from customers should go with a time frame for payment. The findings
of this research corroborate the views of Mullins (2009) and Scherr (2004) who
opined that accounts payable are obligations (debt, liabilities) that will be
settled at a future time. They are considered "current liabilities," which means
that the debt will be settled with current assets during the current operating
cycle.
174
However, the study revealed that eight out of the ten items in Table 5
had mean ratings between 2.69 to 3.32 indicating that Small and Medium Scale
Enterprises in Delta State require the following accounts payable management
practices: accounts payable policies and procedures should be formulated,
duties of staff handling accounts payable should be segregated, accounts
payable systems should be monitored and reevaluated at intervals, accounts
payables should be controlled, terms of agreement should be made for every
credit receipt, staff should be trained on credit payment polices, management
should review accounts payable policies from time to time, and management
should project limit on accounts payable. Also, responses to item one revealed
that SMEs somewhat require, that management should set up disbursement
systems in managing accounts payable.
Inspite of the challenges of managing accounts payable, various studies
by Chandra (2008); Cunningham et al (2000); and Fafchamps (1998) stated that
businesses make sales on credit for two basic reasons: (1) selling on credit may
be more convenient than selling for cash and (2) offering credit will encourage
customers to buy items they might not otherwise purchase. Chandra (2008) and
Fafchamps (1998) noted that while business firms would like to sell on cash,
the pressure of competition and the force of custom persuade them to sell on
credit. It is valuable to customers as it augments their resources-it is particularly
appealing to those customers who cannot borrow from other sources or find it
175
very expensive or inconvenience to do so. Chandra’s study revealed that 50
percent of the respondents conducted their business on both cash and credit
basis. Another 42 percent did business on cash only basis, whiles the remainder
did business on credit only basis. Because of the prominence of credit
transactions it was necessary to find out the relative percentage of turnover that
represented credit sales. Out of the respondents who conducted business on
credit basis about 60 percent had between 10-30 percent on credit. The rest
could not determine the percentage of their credit sales because of poor or no
records kept.
The result of the analysis in Table 11 revealed that there was no
significant difference between the mean responses of managers and accountants
on the accounts payable management practices required by Small and Medium
Scale Enterprises for effective operations in Delta State. This means that
managers and accountants responses on the accounts payable management
practices required by SMEs for effective operations in Delta State, are the same
or similar. In agreeing to this finding, Deloof (2003) found out that delaying the
number of days of accounts payable has a negative relation to the profitability
of firms’ vis-à-vis SMEs in Delta State. According to him, the best explanation
for this is that less profitable firms wait longer to pay their bills.
The data in table 5 revealed that accounts payable received from
customers should go with a time frame for payment as a practice was responded
176
to as highly required because every Small and Medium Scale Enterprise would
want to know when their debtors are likely to pay their debt. More so, majority
of the items were responded to as required because they are more of policies
that would enhance the effective operations of SMEs.
Investment Management Practices Required by SMEs for Effective
Operations
The result in Table 6 revealed that out of ten items, four investment
management practices are highly required by Small and Medium Scale
Enterprises in Delta State for effective operations, which include: the rate of
return on investment should be considered before actually investing in working
capital, risk on investment should be evaluated, all idle cash should be invested
into the business, investment decisions should be left only in the hands of
management, contractual agreements should be reached for every investment
made, and liquidity and profitability should be major determinants of
investment in working capital. These findings is supported by the study of
Scheer (2004) who noted that investment has to be made in current assets, and
as with all investments the returns should exceed the required rate of return,
otherwise the business's success will be jeopardized. Moreover, in the interests
of efficiency and productivity, this investment needs to be carefully managed.
The investment in current assets should comprise the best possible
combinations of cash, debtors, inventory, and prepayments, which enable the
177
effective and efficient utilization of the investment in current and fixed assets.
To corroborate Scheer’s findings, Drury (2005) deposed that capital investment
decision normally represent the most vital decision that an organization makes,
since it commits a substantial proportion of resources to actions that are likely
to be irreversible. It is then necessary to identify a series of steps and
appropriate practices needed before executing investment decisions in firm’s
vis-à-vis Small and Medium Scale Enterprises.
The study further to revealed that Small and Medium Scale Enterprises
in Delta State merely require the following investment management practices:
investment policies should be not formulated, management should engage in
training on best investment practices, investment policies and procedures
should be reviewed periodically, and investment conversion period should be
considered before investing into business transactions. Studying investment
management practices by firms, Baig (2012) found out that the composition of
working capital in total assets is slightly excessive in private firms i.e. 58%
(when compared to the global ratio of 50%) given the manufacturing nature of
the activities that the firms are in. Particularly, the private firms with an average
of 58.4% of total investment tied up in working capital assets show excessive
investment in current assets. The comparative trend over the ten years of
current assets to total assets composition supports the argument that private
firms have recorded increasing trend of investment in current assets, while
178
Public firms have recorded decreasing trend. He discovered that both the
private and public firms have invested most of their working capital assets in
inventory followed by receivables and lastly in cash.
The result of the analysis in Table 12 revealed that there was no
significant difference between the mean responses of managers and accountants
on the investment management practices required by Small and Medium Scale
Enterprises for effective operations in Delta State. This means that managers
and accountants did not respond differently on the investment management
practices required by SMEs for effective operations in Delta State. In agreeing
to this finding, Baig (2012) stated that the objectives of investment management
practices is constrained by lack of working capital investment, skilled labour
and managerial empowerment by top management (managers and accountants
inclusive) of firms.
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CHAPTER V
SUMMARY, CONCLUSION AND RECOMMENDATIONS
Re-statement of the Problem
Small and Medium Scale Enterprises constitute a vital engine in
economic growth and development of any nation. Inspite of the fact that Small
and Medium Scale Enterprises are the engine room behind a nation’s
development, yet this sector is bedeviled by several constraints amid poor
working capital management which continues to mar its laudable objectives.
From literatures, it is evident that many writers highlight the importance of
working capital management, yet, there is evidence that small businesses are
not very good at managing their working capital. Given that many small
businesses suffer from under capitalization (Peel & Wilson, 1996; Mclnnes,
2000).
Small and Medium Scale Enterprises often encounter several problems
in their working capital management like: not knowing the required sources of
financing working capital; inappropriate management of cash flows; no laid
down collection policies of accounts receivables; frequent inventory stock-out;
poor controlling of accounts payables; and non-evaluation of risk on investment
(Lyytinen, 2009). More so, Tewolde (2002) identified that most firm’s vis-à-vis
Small and Medium Scale Enterprises are characterized with both internal and
external problems: Internally, firms hold inappropriate levels of working
180
capital- resulting to uncontrolled cost of holding the working capital items and
externally, the firms lack proper policies and practices of co-operation with
their suppliers and customers on financial matters.
Against the background of the foregoing, it therefore became imperative
to determine working capital management practices required by Small and
Medium Scale Enterprises for effective operations in Delta State. Specifically,
the study sought six objectives. Six research questions were answered in the
study while six hypotheses were tested at 0.05 level of significance.
To address this problem, therefore, the following specific objectives
were pursued:
1. sources of financing working capital required by Small and Medium
Scale Enterprises for effective operations in Delta State
2. cash management practices required by Small and Medium Scale
Enterprises for effective operations in Delta State
3. accounts receivable management practices required by Small and
Medium Scale Enterprises for effective operations in Delta State
4. inventory management practices required by Small and Medium
Scale Enterprises for effective operations in Delta State
5. accounts payable management practices required by Small and
Medium Scale Enterprises for effective operations in Delta State
6. investment management practices required by Small and Medium
Scale Enterprises for effective operations in Delta State
181
Summary of the Procedures Used
The descriptive survey design was adopted for this study. The population
for the study consisted of 3,627 respondents, made up of 2,012 managers and
1,615 accountants from the 2,012 Small and Medium Scale Enterprises
operating in Delta State, as registered with the Ministry of Commerce and
Industry. The sample consisted of 1,110 respondents made up of 616 managers
and 494 accountants, representing 30.6% of the population. A Working Capital
Management Practices Questionnaire (WCMPQ) was used as the instrument for
this study. It is a 62-item questionnaire containing seven (7) subscales (A-G),
structured on a five-point likert rating scale. The face validity of the research
instrument was determined by five experts while the reliability of the
instrument was obtained from the response of 30 managers and 30 accountants
in Edo State, which were not part of the area under study. A grand co-efficient
of .81 was obtained for the study using Cronbach Alpha Reliability Coefficient.
Eighteen trained research assistants were used by the researcher on personal
contact administration and retrieval of the research instrument, to and from the
respondents. Nine hundred and ninety copies of the instrument were duly
completed and returned, representing eighty-nine percent rate of return. The
data were personally collated and scored by the researcher. The scored data
were analyzed using mean and standard deviation for the six research questions
182
while the t-test statistic was used to test the six null hypotheses at 0.05 level of
significance.
Summary of Findings
Based on the data analyzed, the findings of the study are summarized as
follows:
1. Small and Medium Scale Enterprises (SMEs) in Delta State highly
require the financing of their working capital through: equity finance,
long-term debt, accounts payable, accruals, bank loans, promoters fund,
borrowing from friends and family, and thrift. While majority of them
(SMEs) merely require the financing of their working capital through:
asset based financing, and unsecured financing.
2. Small and Medium Scale Enterprises in Delta State highly require the
following cash management practices: maintaining optimum cash
balance, manage cash inflows, having sound cash planning policies,
investing excessive cash, monitoring cash out flows, synchronizing their
cash outflows with their cash inflows, forecasting cash expenditures, and
training staff dealing with cash periodically. While SMEs merely require
the following cash management practices: cash receipts should be
forecasted, and staff handling cash should be rotated at intervals.
183
3. Small and Medium Scale Enterprises in Delta State highly require the
following accounts receivable management practices: accounts
receivables should be controlled, average credit extended to customers
should be evaluated, accounts receivables to customers should go with a
time lag for repayment, expected sales and investment in receivables
should be projected, and terms of agreement should be made for every
credit sales. While majority of SMEs merely require or are in-different
on the following accounts receivable management practices: SMEs
should formulate policies guiding accounts receivable, management
should review accounts receivable policies from time to time,
management should make expectations on accounts receivable turnover
and resulting bad debt, collection policy should be made for obtaining
payments of past due accounts, and staff should be trained in credit and
collection policies.
4. Small and Medium Scale Enterprises in Delta State highly require the
following inventory management practices: minimum stock level should
be fixed, excess inventories should be avoided, inventory stock out
should be avoided, and inventories are properly checked on arrival.
While Small and Medium Scale Enterprises in Delta State merely require
the following inventory management practices: inventory management
policies should be made for optimal resource utilization, sales forecast
184
should be developed in inventory management, on-the-job training
should be organized for staff on inventory management, inventories
should be ordered following laid down guidelines, inventory planning
should be made at regular intervals, and Economic Order Quantity
(EOQ) and Just-in-Time (JIT) should be used to ascertain inventory
level.
5. Small and Medium Scale Enterprises in Delta State highly require only
one accounts payable management practice amongst others which is;
accounts payables received from customers should go with a time frame
for payment. While managers and accountants representing Small and
Medium Scale Enterprises in Delta State agreed that they merely require
the following accounts payable management practices: management
should set up disbursement systems in managing accounts payable,
accounts payable policies and procedures should be formulated, duties of
staff handling accounts payable should be segregated, Accounts payable
systems should be monitored and reevaluated at intervals, accounts
payables should be controlled, terms of agreement should be made for
every credit receipt, staff should be trained on credit payment polices,
management should review accounts payable policies from time to time
and management should project limit on accounts payable.
185
6. Small and Medium Scale Enterprises in Delta State highly require the
following investment management practices: the rate of return on
investment should be considered before actually investing in working
capital, risk on investment should be evaluated, all idle cash should be
invested into the business, investment decisions should left only in the
hands of management, contractual agreements should be reached for
every investment made, and liquidity and profitability should be major
determinants of investment in working capital. While majority of Small
and Medium Scale Enterprises in Delta State require the following
investment management practices: investment policies should be
formulated, management should engage in training on best investment
practices, investment policies and procedures should be reviewed
periodically, and investment conversion period should be considered
before investing into business transactions.
7. There was no significant difference between the mean responses of
managers and accountants on the sources of financing working capital
required by Small and Medium Scale Enterprises for effective operations
in Delta State.
8. There was no significant difference between the mean responses of
managers and accountants on the cash management practice required by
186
Small and Medium Scale Enterprises for effective operations in Delta
State.
9. There was no significant difference between the mean responses of
managers and accountants on the accounts receivable management
practices required by Small and Medium Scale Enterprises for effective
operations in Delta State.
10. There was no significant difference between the mean responses of
managers and accountants on the inventory management practices
required by Small and Medium Scale Enterprises for effective operations
in Delta State.
11. There was no significant difference between the mean responses of
managers and accountants on the accounts payable management
practices required by Small and Medium Scale Enterprises for effective
operations in Delta State.
12. There was no significant difference between the mean responses of
managers and accountants on the investment management practices
required by Small and Medium Scale Enterprises for effective operations
in Delta State.
187
Implications for Business Education/ SME Operators
The findings of this study have positive implications for business
education, which includes:
The knowledge gained from this findings on working capital
management practices required by Small and Medium Scale Enterprises for
effective operations in Delta State will aid business educators to improve the
curriculum on key areas they would focus on in equipping students with the
relevant skills and knowledge on appropriate working capital management
practices that would enable business education students to set-up viable and
successful Small and Medium Scale Enterprises.
The findings of the study will immensely assist researchers in Business
Education and other related disciplines in this area of study, as a reference
material. Thus, this will help to increase the data bank of these researchers on
updated working capital management practices required by Small and Medium
Scale Enterprises for effective operations.
The findings of this study would tremendously benefit the management
of Small and Medium Scale Enterprises, as to the management of their working
capital for efficiency to be attained in the enterprises operations. The
understanding and application of working capital management, will in turn lead
188
to the profitability, liquidity, reduction of financial cost, and easy access to
release more capital for the strategic objectives of SMEs.
The findings of this study, would be useful to agencies and associations
of Small and Medium Scale Enterprises like; Small and Medium Scale
Enterprise Development Agency of Nigeria (SMEDAN), and Nigerian
Association of Small and Medium Scale Enterprises (NASME). It provided
updated and relevant information to these agencies and associations that would
enable them to channel their workshops, seminars, conferences and trainings
leading to an increased efficiency in the operations of Small and Medium Scale
Enterprises.
Conclusion
Based on the findings of the study, the following conclusions were drawn:
Small and Medium Scale Enterprises in Delta State responded that both
long-term and short-term sources are highly required in financing their working
capital; while managers and accountants did not differ significantly in their
mean responses on the sources of financing working capital required by Small
and Medium Scale Enterprises for effective operations in Delta State.
Small and Medium Scale Enterprises in Delta State highly require most
cash management practices; while managers and accountants did not differ
189
significantly in their mean responses on the cash management practice required
by Small and Medium Scale Enterprises for effective operations in Delta State.
Small and Medium Scale Enterprises in Delta State merely require most
accounts receivable management practices; while managers and accountants did
not differ significantly in their mean responses on the account receivable
management practices required by Small and Medium Scale Enterprises for
effective operations in Delta State.
Small and Medium Scale Enterprises in Delta State require most
inventory management practices; while managers and accountants did not differ
significantly in their mean responses on the inventory management practices
required by Small and Medium Scale Enterprises for effective operations in
Delta State.
Small and Medium Scale Enterprises in Delta State require most
accounts payable management practices; while managers and accountants did
not differ significantly on the accounts payable management practices required
by Small and Medium Scale Enterprises for effective operations in Delta State.
Small and Medium Scale Enterprises in Delta State require most
investment management practices; managers and accountants did not differ
significantly in their mean responses on the investment management practices
190
required by Small and Medium Scale Enterprises for effective operations in
Delta State.
Recommendations
Based on the findings and conclusions drawn from the study, the
following recommendations were made:
1. Business educators, especially accounting educators should be
innovative in their instruction by equipping business education students
with the relevant skills on cash management, accounts receivables
management, inventory management, accounts payable management,
and investment management; which will enable business education
students to stand the better chance of succeeding when they establish
Small and Medium Scale Enterprises.
2. The management (Managers and Accountants) of Small and Medium
Scale Enterprises should update themselves through various trainings
and workshops on relevant working capital management practices like:
cash management practices, accounts receivables management practices,
inventory management practices, accounts payable management
practices, and investment management practices. The understanding and
application of these working capital management practices, will in turn
191
lead to the profitability, liquidity, reduction of financial cost, and ease of
releasing more capital for the strategic objectives of SMEs.
3. The agencies and associations of Small and Medium Scale Enterprises
like; Small and Medium Scale Enterprise Development Agency of
Nigeria (SMEDAN), and Nigerian Association of Small and Medium
Scale Enterprises (NASME) should channel their workshops, seminars,
conferences and trainings on various strategies Small and Medium Scale
Enterprises in Nigeria vis-à-vis Delta State can employ in sourcing funds
to finance their working capital. These workshops and training will
better inform SMEs on appropriate sources of funds and how these funds
could be proper utilized to gain efficiency amongst SMEs.
4. Since 1974, the Small-Scale Industry (SSI) division in the Federal
Ministry of industries was established to be the policy making and
implementation unit responsible for the administration of Small and
Medium Scale Enterprises development programmes. Therefore, SSI
should be fully abreast of Small and Medium Scale Enterprises
challenges of inappropriate working capital management practices, for
proper favourable policies to be made.
5. Since the government through the Small-Scale Industry (SSI) division in
the Federal Ministry of industries was established to be the policy
making and implementation unit responsible for the administration of
192
Small and Medium Scale Enterprises development programmes; SSI
should be informed of the various working capital management practices
(i.e. cash management practices, accounts receivables management
practices, inventory management practices, accounts payable
management practices, and investment management practices), to enable
them formulate and implement favourable policies that would enhance
the working capital management practices of Small and Medium Scale
Enterprises.
Suggestions for Further Studies
The following suggestions were made for further research:
1. A study should be conducted to examine the financial management
practices needed for the effective operations of Small and Medium Scale
Enterprises in Delta State
2. A study should be conducted to investigate external sources of financing
working capital as a major impediment to the of Small and Medium
Scale Enterprises in Delta State
3. A study should be carried to determine accounts receivable management
practices required for the effective operations of Small and Medium
Scale Enterprises in Niger-Delta
193
4. A study should be carried to determine investment management practices
required for the effective operations of Small and Medium Scale
Enterprises in Niger-Delta
5. The current study should be carried out in other areas of the Federal
Republic of Nigeria (FRN).
194
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203
APPENDIX A
WORKING CAPITAL MANAGEMENT PRACTICES
QUESTIONNAIRE (WCMPQ)
Department of Vocational Teacher
Education
(Business Education Unit)
University of Nigeria,
Nsukka.
September, 2011.
Dear Respondent,
REQUEST FOR COMPLETION OF QUESTIONNAIRE
I am a Postgraduate student of the above named department and
institution. The attached descriptive instrument is meant to elicit your candid
opinion on an academic research specifically tagged “Working Capital
Management Practices Required by Small and Medium Scale Enterprises for
Effective Operations in Delta State”.
You are therefore, obliged to kindly respond to the items on the
questionnaire as your views will be of immense assistance in achieving the
objectives of this study. Please be honest in your responses as they will be
treated with utmost confidentiality and anonymity. The information will not be
used for any other purpose than that stated.
Thank you for your anticipated favourable response.
Yours faithfully,
Sgd.
Oroka, Othuke Valentine
(Researcher)
204
APPENDIX B
QUESTIONNAIRE ITEMS
Section A: General Information Please complete the following questionnaire items in each section by
ticking (√) in the brackets or fill the most appropriate category that best
represents your opinion
(1) Name of Industry …………………………………………………….
(2) Position Held: Manager ( ) Accountant ( )
NB: Use the following guidelines to indicate your level of agreement or
disagreement to the questionnaire items in sections B-G. They are:
VHR - Very Highly Required =5
HR - Highly Required =4
R - Required =3
SR - Somewhat Required =2
NR - Not Required =1
S/N Section B: Sources of Financing Working
Capital Required by Small and Medium
Scale Enterprises for Effective
Operations
VHR HR R SR NR
1 Equity finance as a source of financing
working capital by Small and Medium Scale
Enterprises for effective operations
2 Long-term debt as a source financing
working capital for the retained earnings of
Small and Medium Scale Enterprises
3 Asset-based financing as a source of
funding working capital for effective
operations of Small and Medium Scale
Enterprises
4 Accounts payable as a valuable source of
financing in working capital to meet short-
term obligations of Small and Medium
Scale Enterprises
5 Accruals as a discretionary source of
financing in working capital for optimal
resource utilization of Small and Medium
Scale Enterprises
6 Bank loans as a source of financing working
205
capital for the liquidity of Small and
Medium Scale Enterprises
7 Promoters fund as a source of financing
working capital required by Small and
Medium Scale Enterprises for effective
operations
8 Borrowing from friends and family as a
source of financing in working capital for
the profitability of Small and Medium Scale
Enterprises
9 Thrift as a source of financing working
capital for effective operations of Small and
Medium Scale Enterprises
10 Unsecured financing as a source of
financing working capital for the solvency
of Small and Medium Scale Enterprises
Section C: Cash Management Practices
Required by Small and Medium Scale
Enterprises for Effective Operations
1 Maintaining optimum cash balance as a
practice by Small and Medium Scale
Enterprises for effective operations
2 Management of cash inflows as a facilitator
for effective operations of Small and
Medium Scale Enterprises
3 Sound cash planning policies is as a practice
by Small and Medium Scale Enterprises for
effective operations
4 Investment of excessive cash as a practice
for effective operations of Small and
Medium Scale Enterprises
5 Monitoring cash outflows as a practice by
Small and Medium Scale Enterprises for
effective operations
6 Small and Medium Scale Enterprises in
Delta State should synchronizes their cash
inflows with their cash outflows as a
practice for effective business operations
7 Cash receipts should be forecasted as a
practice for effective operations by Small
and Medium Scale Enterprises
206
8 Cash expenditures should be forecasted as a
practice for effective operations by Small
and Medium Scale Enterprises
9 Staff dealing with cash should be trained
periodically as a practice for effective
operations by Small and Medium Scale
Enterprises
10 Staff handling cash should be rotated at
intervals for effective internal controls by
Small and Medium Scale Enterprises
Section D: Account Receivables
Management Practices Required by
Small and Medium Scale Enterprises for
Effective Operations
1 Account receivables controlled as a practice
for effective operations by Small and
Medium Scale Enterprises
2 Small and Medium Scale Enterprises should
evaluates the average credit extended to
customers as a practice for their effective
business operations
3 Small and Medium Scale Enterprises should
project expected sales and expected
investment in receivables as a practice for
effective business operations
4 Account receivables to customers should go
with a time lag for repayment as a practice
for effective operations of Small and
Medium Scale Enterprises
5 Management of Small and Medium Scale
Enterprises should formulate policies
guiding accounts receivables as a practice
for effective business operations
6 Terms of agreement should be made for
every credit sales as a practice for effective
operations of Small and Medium Scale
Enterprises
7 Management should make expectations on
account receivable turnover and resulting
bad debts as a practice for effective
operations of Small and Medium Scale
207
Enterprises
8 Management should review accounts
receivable policies from time to time as a
practice for effective operations of Small
and Medium Scale Enterprises
9 Collection policy should be made for
obtaining payments of past due accounts as
a practice for effective operations of Small
and Medium Scale Enterprises
10 Staff should be trained in credit and
collection policies as a practice for the
effective operations of Small and Medium
Scale Enterprises
Section E: Inventory Management
Practices Required by Small and
Medium Scale Enterprises for Effective
Operations
1 Minimum stock level should be fixed as a
practice for the effective operations of
Small and Medium Scale Enterprises
2 Inventory management policies should be
made as a practice for optimal resource
utilization of Small and Medium Scale
Enterprises
3 Sales forecast should be developed in
inventory management as a practice for the
effective operations of Small and Medium
Scale Enterprises
4 Excess inventories should be avoided as a
practice for effective internal controls of
Small and Medium Scale Enterprises
5 Inventory stock-out should be avoided as a
practice for the effective operations of
Small and Medium Scale Enterprises
6 On-the-job training should be organized as a
practice for staff on inventory management
needed for the effective operations of Small
and Medium Scale Enterprises
7 Inventories should be ordered following laid
down guidelines as a practice for effective
operations of Small and Medium Scale
208
Enterprises
8 Inventory planning should be made at
regular intervals as a practice for effective
operations of Small and Medium Scale
Enterprises
9 Inventories should be properly checked on
arrival as a practice for effective operations
of Small and Medium Scale Enterprises
10 Economic Order Quantity (EOQ) and Just-
in-Time (JIT) should be used to ascertain
inventory level as a practice for effective
operations of Small and Medium Scale
Enterprises
Section F: Accounts Payable
Management Practices Required by
Small and Medium Scale Enterprises for
Effective Operations
1 Management should set up disbursement
system in managing accounts payable as a
practice for effective operations of Small
and Medium Scale Enterprises
2 Accounts payable policies and procedures
should be formulated as a practice for
effective operations of Small and Medium
Scale Enterprises
3 The duties of staff handling accounts
payable should be segregated as a practice
for effective operations of Small and
Medium Scale Enterprises
4 Accounts payable systems should be
monitored and reevaluated at intervals as a
practice for effective operations of Small
and Medium Scale Enterprises
5 Accounts payables should be controlled as a
practice for effective operations of Small
and Medium Scale Enterprises
6 Accounts payables received from customers
should go with a time frame for payment
required for effective operations of Small
and Medium Scale Enterprises
7 Terms of agreement should be made for
209
every credit receipt as a practice for
effective business operations of Small and
Medium Scale Enterprises
8 Staff should be trained on credit payment
policies as a practice for effective
operations of Small and Medium Scale
Enterprises
9 Management should review accounts
payable policies from time to time as a
practice for effective operations of Small
and Medium Scale Enterprises
10 Management should project a limit on
accounts payable as a practice for effective
operations of Small and Medium Scale
Enterprises
Section G: Investment Management
Practices Required by Small and
Medium Scale Enterprises for Effective
Operations
1 The rate of return on investments should be
considered before actually investing in
working capital as a practice for effective
operations of Small and Medium Scale
Enterprises
2 Investment policies should be formulated as
a practice for effective operations of Small
and Medium Scale Enterprises
3 Risk on investments should be evaluated as
a practice for effective operations of Small
and Medium Scale Enterprises
4 Management should engage in training on
best investment practices as a practice for
effective operations of Small and Medium
Scale Enterprises
5 All idle cash should be invested into the
business as a practice for effective
operations of Small and Medium Scale
Enterprises
6 Investment decisions should be left only in
the hands of management as a practice for
effective operations of Small and Medium
210
Scale Enterprises
7 Contractual agreements should be reached
for every investment made as a practice to
facilitate effective operations of Small and
Medium Scale Enterprises
8 Investment policies and procedures should
be reviewed periodically for effective
operations of Small and Medium Scale
Enterprises
9 Liquidity and profitability should be major
determinants of investment in working
capital as a practice for effective operations
of Small and Medium Scale Enterprises
10 Investment conversion period (i.e. cash-to-
cash conversion cycle) should be considered
before investing into business transactions
as a practice for effective operations of
Small and Medium Scale Enterprises
211
Appendix C
Population Distribution of Managers and Accountants of Small and
Medium Scale Enterprises in the three Senatorial Districts of Delta State
S/N Senatorial
Districts
No. of LGS’s
in the
Districts
No. of
Managers in
the District
No. of
Accountants
in the
District
Total
1
2
3
North
Central
South
9
8
8
284
1,243
485
261
986
368
545
2,229
853
Total 25 2,012 1,615 3627
Source: Delta State Industry Directory (2010). Number of Managers and
Accountants in the Registered Small and Medium Scale Enterprises in North,
Central and South Senatorial Districts of Delta State. Ministry of Commerce
and Industry.
212
Appendix D
Sample Distribution of Managers and Accountants of Small and Medium
Scale Enterprises in the three Senatorial Districts of Delta State
S/N Senatorial
Districts
No. of
Sampled
LGS’s in the
Districts
No. of
Sampled
Managers
in the
District
No. of
Sampled
Accountants
in the
District
Total
1
2
3
North
Central
South
3
3
3
87
381
148
80
302
112
167
683
260
Total 9 616 494 1,110
See Appendix I for Detailed Sampled List of SMEs
213
Appendix E
Letter to Validates’ Department of Vocational Teacher Education
(Business Education Unit)
University of Nigeria,
Nsukka.
14th
September, 2011.
…………………………………………..
…………………………………………..
…………………………………………..
Dear Sir,
REQUEST FOR VALIDATION OF RESEARCH INSTRUMENT
I am a Postgraduate student of the above named department and
institution carrying out an academic research specifically tagged “Working
Capital Management Practices Required by Small and Medium Scale Enterprises for Effective Operations in Delta State”. Attached herewith are
sheets containing the purpose of the study, research questions, hypotheses and
draft copies of the instrument. Kindly vet the instrument for content, clarity and
suitability for use in collecting data for the study.
Specifically, you are requested to reward/delete/add items as appropriate
and make general comments or suggestions for improving the instrument
towards meeting the purpose of the study.
Thanks for your assistance.
Yours faithfully,
Oroka, Othuke Valentine
(Researcher)
Validates Name……………………………………………………….
Signature……………………………………………………………….
Comments……………………………………………………………..
214
Appendix F
Summary of Suggestions Made by Validates and the Corrections Effected
on the Questionnaire
Item Suggestion Correction Effected
Section A General
information
Section B
Item 5
Item 9
Section C Item 18 & 19
Item 20
Section D Item 21-30
Section G Item 59
Remove all general
information that are not
necessary for collecting data
for the study
Sources of financing in
working capital management
practices was reframed to be
“sources of financing working
capital”
Change the word from
“accruals” to “accrual”
Use a generally accepted name
for the word “Osusu”
The emphasis should be on
cash budget and cash flow
Effective operations of SMEs
should be changed to effective
cash control
Debtors collection period
should be emphasized
Delete “working capital for
effective operations”
This was effected, which
reduced the general
information items on
respondents from 6 to 2
The sentence was reframed
The change was effected
The word was changed to
thrift savings
The change was effected
The change was effected
The emphasis was properly
included in the items
The words were deleted
215
Appendix G
SPSS Output on Cronbach Alpha Reliability Coefficients of the Instrument
N Mean Variance SD
Statistics for Scale 60 29.1042 30.8187 5.5515
Mean Min Max Range Min/Max Variance
Item Means 3.638 3.313 3.979 .6667 .2013 .0729
Item Variance 1.075 .7017 1.411 .7092 2.011 .0714
Inter-Item Correlations .3824 .0415 .5861 .5446 14.127 .0191
Scale Mean Scale Variance Item Total Squared Alpha
Correlation Multiple
Item Total Correlation
Item 1 25.1250 25.0479 .6046 .4909 .7988
Item 2 25.7917 23.2748 .5351 .3693 .8063
Item 3 25.6667 24.6525 .4260 .4474 .8219
Item 4 25.2500 25.2128 .5134 .4587 .8081
Item 5 25.6250 22.9202 .6578 .5104 .7874
Item 6 25.7083 24.3387 .4473 .3116 .8192
Item 7 25.1250 23.9840 .6134 .5202 .7949
Item 8 25.4375 24.0811 .6432 .4751 .7920
Item 9 25.1260 25.5729 .7146 .4709 .8188
Item 10 25.7827 23.3338 .6251 .4293 .8663
Average Reliability Coefficient for Section B = .8114
Item 11 25.6847 24.7835 .4660 .5174 .8219
Item 12 25.2512 25.6738 .6234 .5287 .7881
Item 13 25.6490 22.9292 .6578 .5304 .8174
Item 14 25.8073 24.3737 .4473 .4216 .8662
Item 15 25.1250 23.9850 .6884 .5102 .7949
Item 16 25.4375 24.0891 .6902 .5451 .7440
Item 17 25.1650 25.0969 .6746 .6709 .7988
Item 18 25.7597 23.2848 .5771 .4393 .8913
Item 19 25.6467 24.6175 .6760 .4474 .8819
Item 20 25.2820 25.6728 .6434 .4587 .8081
Average Reliability Coefficient for Section C = .8213
Item 21 25.6460 22.3402 .7378 .5104 .8274
Item 22 25.8083 24.9987 .4973 .3116 .8192
Item 23 25.9250 23.9840 .6834 .5202 .7949
Item 24 25.6375 24.0811 .6932 .4751 .7920
Item 25 25.1660 25.0479 .5446 .5309 .7988
Item 26 25.7687 23.2748 .5351 .5693 .7963
Item 27 25.7897 24.6525 .4260 .5474 .8419
Item 28 25.4320 25.2128 .5134 .4587 .8381
Item 29 25.6790 22.9202 .6578 .5104 .7974
Item 30 25.8903 24.3387 .4473 .3116 .8592
Average Reliability Coefficient for Section D = .8165
216
Item 31 25.1250 23.9840 .6734 .5202 .7849
Item 32 25.4445 24.0811 .6892 .4751 .7920
Item 33 25.1850 25.8579 .6456 .4309 .7968
Item 34 25.7927 23.2998 .5631 .4293 .8573
Item 35 25.6657 24.6535 .4260 .4474 .8459
Item 36 25.2480 25.2948 .5934 .4887 .8911
Item 37 25.8960 22.8802 .6658 .5404 .7894
Item 38 25.5433 24.6487 .4723 .4216 .8922
Item 39 25.8760 23.8940 .6224 .6102 .7969
Item 40 25.5695 24.0081 .6542 .6251 .7940
Average Reliability Coefficient for Section E = .8241
Item 41 25.1390 25.0849 .6466 .4909 .7998
Item 42 25.6937 23.2748 .5541 .3693 .8063
Item 43 25.8757 24.6525 .4670 .5174 .8439
Item 44 25.2544 25.2748 .5434 .4587 .8421
Item 45 25.6740 22.9672 .6898 .5104 .7894
Item 46 25.9821 24.3387 .5473 .3167 .8342
Item 47 25.1760 23.9840 .6334 .5295 .7679
Item 48 25.6895 24.0811 .6432 .4742 .7980
Item 49 25.7530 25.0479 .6046 .4909 .7448
Item 50 25.8647 23.2748 .5351 .3656 .8063
Average Reliability Coefficient for Section F = .8033
Item 51 25.4447 24.6525 .5260 .5174 .8219
Item 52 25.2830 25.2128 .5434 .4587 .8521
Item 53 25.6720 22.5632 .5778 .5104 .7574
Item 54 25.7683 24.9287 .4873 .4416 .8862
Item 55 25.1240 23.2340 .6234 .5402 .7679
Item 56 25.4725 24.9611 .6732 .5651 .7940
Item 57 25.8910 22.9202 .6678 .6104 .7874
Item 58 25.6543 24.9887 .4573 .4116 .8192
Item 59 25.6540 23.8640 .6434 .5302 .7949
Item 60 25.6715 24.9411 .6532 .5651 .7920
Average Reliability Coefficient for Section G = .8073
Alpha
Reliability Coefficients for 60 Items .8140
217
Appendix H
List of Sampled Small and Medium Scale Enterprises in the three
Senatorial Districts of Delta State
A. North District
S/N Establishment Type Address No. of
Respondents
1 Dell Hotel Hospitality 11, Dugbere, Agbor 2
2 Aiji Petroleum Ltd. Petroleum Lagos/Asaba Express
Road, Agbor
2
3 All Saints Gift
Stationary
Educational 19/141 Lagos Ajaba
Rd., Agbor
1
4 Beckerlay-Tech Nig.
Ltd
Industrial 1 milver Close, Boji-
Boji Owa, Agbor
2
5 Clemolen Petroleum
Ltd
Petroleum Lagos/Asaba Road,
Agbor
2
6 Festy Pharmacy Pharmacetical 13 Old L/Asaba road,
Agbor
1
7 Hero Block industry Building Benin/Asaba express
way, Agbor
2
8 Judex Ventures (Nig.)
Ltd
General 91 Old L/Asaba Rd.
Boji-Boji Owa,
Agbor
2
9 Model Laboratories Medical 121 Old L/Asaba ,
Kogos House, Agbor
2
10 Oscarteddy
Enterprises Nig. Ltd
General 96 Lagos/Asaba Rd.,
Agbor
2
11 Pace hotel Hospitality 33 Charles Street,
Agbor
2
12 S.S. Owabor General 89 Old L/AsABA Rd.
Boji-Boji Owa,
Agbor
2
13 Salmon Block
Industry
Building Benin/Asaba Express
way, Agbor
2
14 Specialist Eye
Hospital
Medical Lagos/Asaba Express
way, Agbor
2
15 Camel Paints &
Chem. Ind. Ltd
Chemical 1, Yaya close, Agbor 2
16 Chris Nora Block
Industry
Building Lagos/Asaba Rd.,
Agbor
2
17 Emoota Farms Agriculture Lagos/Asaba Express 2
218
Rd., Agbor
18 Kenise Aluminum
Work
Building Agidiehe No 91,
B/Onitsha Rd., Agbor
2
19 Panaft Ltd General Obeti, Agbor 1
20 Sunshine Hotel Hospitality L/Asaba Express way
Umunede, Agbor
2
21 Tessy Block Industry Building B/Asaba Express
way, Agbor
2
22 Tony Chuks
Petroleum
Petroleum L/Asaba Express way
Umunede, Agbor
2
23 Udevison Farm Agriculture 1, Obianke Lane, B.B
Owa, Agbor
2
24 Udo Martins Nig. Ltd General B/Asaba Express way
, Agbor
2
25 Cephas Zest Co. General 167, L/Asaba Rd.,
Agbor
2
26 Ayidu Soap &
Cosmetic Industry
Chemical Boji-Boji Owa,
Agbor
2
27 Apaco Foam &
Chemical Ind. Ltd
Chemical 3, Mwibike Cresent/
Owa Eket Rd., B.B.
Owa, Agbor
2
28 J. Johnson Pharmacy Pharmaceutical 21, Old L/Asaba Rd
B.B. owa, Agbor
2
29 Fritech Aluminium
Company
Building 160, Old L/Asaba
Rd., Agbor
2
30 Obijon Petroleum Petroleum B/Asaba express
way, Agbor.
2
31 Akpala & sons
Enterprises
General Akwukwu-Igbo 2
32 Alabisco Fashion
Home
Fashion Ogbeani Qtrs.
Akwukwu-Igbo
2
33 Buchi’s Laundry
Services
Laundry 24, Ogbeani Qtrs.
Akwukwu-Igbo
1
34 Chidex inter-way
Centre
General Ogbeani Qtrs.
Akwukwu-Igbo
2
35 Chutex Holdings Nig. General Ogbeyese Qtrs.
Akwukwu-Igbo
2
36 Dirish Sons &
Daughters Stores
General Ogbeani Qtrs.
Akwukwu-Igbo
2
37 Evico Investment Building 78, Iyase Qtrs.
Akwukwu-Igbo
2
219
38 Exodus Tailors Clothing 5, council Rd.
Akwukwu-Igbo
1
39 J-Omens Commercial
Agencies
General 57 Ogbeyese Qtrs.
Akwukwu-Igbo
2
40 Mekus video Vision
plaza
Entertainment 24b council Rd
Akwukwu-Igbo
2
41 Mossey Nig.
Enterprises
General 21, Ogbeani Qtrs.
Akwukwu-Igbo
2
42 Ndu Best Investment
Nig. Ltd
General 3B Council Rd.,
Akwukwu-Igbo
2
43 Ndubest & Ifeco
Investment (Nig)
General 2 Secretariat Rd,
Opp. LGA,
Akwukwu-Igbo
2
44 Nig. Medicine Store Medical 4, Ogbe-oniha Qtrs.
Akwukwu-Igbo
1
45 O.G. Technical
Works
Mechanics Opp. UBA Bank 2
46 With God Commerce
Centre
General 3 Ogbeani Qtrs.
Akwukwu-Igbo
2
47 Abassido Kings
Tailor
Clothing 78, umejei Rd. Ibusa 2
48 Bisel Business centre Business
Services
74A, Umejei Rd.
Ibusa
1
49 Brothers Electrical &
Electronics Works
Electrical 82A, Umejei Rd.
Ibusa
2
50 C.K.C. Hotels Hospitality Isieke Quarters Ibusa 2
51 Chidisco Investment
(Nig.)
General 70, Umejei Rd. Ibusa 2
52 Chukzy Prints Printing 76, Umejei Rd. Ibusa 2
53 Conbestcon Ent. General 45, Umejei Rd. Ibusa 2
54 Contemporary Arts &
Craft Co.
Art works 95, Umejei Rd. Ibusa 2
55 Elegance Kichen Foods 86, Umejei Rd. Ibusa 2
56 Emma S. Refrigirator
& Airconditioner
Tech.
Refrigerator 121, Umejei Rd.
Ibusa
2
57 Favour Superstores Provisions 90, Umejei Rd. Ibusa 2
58 Franklib Afrique
Consultant Ltd
Services 74, Umejei Rd. Ibusa 2
59 Gaswi Supermarket Provisions 124, Umejei Rd.
Ibusa
2
220
60 Global & Sons Metal
work
Welding Umuodafe Qtrs.
Ibusa
2
61 A.I. Philips & Sons
Nig. Ent.
General 295B Nnebisi Rd,
Lion House, Asaba
2
62 A.K. Nmah & Co. General Akuebolo Qtrs, cable
point, Asaba
2
63 Abel-Jes (Nig.) Ltd General 1A Kwekagbor
Street, Asaba
2
64 Abua Investment &
trust Co. Ltd
Financial 70 Ekwo lane, Asaba 2
65 Asaba Hiltin Hotel Hospitality 2 St. Brigids Rd.,
Asaba
2
66 Asaba Textile Mill
Plc
Clothing 10 Dennis Osadebey
Rd., Asaba
2
67 Becky Ben
Enterprises; Tutsy
Exclusive
General 23, Ogbotobo
Cresent, Asaba
2
68 Budget savings &
loans company Ltd
Financial 293 Nnebisi Rd.,
Asaba
2
69 Commix Network
Ltd
Communication 1A Kwekagbor St,
Asaba
2
70 Contech Resources &
Co. Ltd.
Services Lion House, 295B
Nnebisi Rd. Asaba
2
71 Cross Culture Entertainment 7/8 Ebenuwa St. opp
Lion House, Asaba
2
72 Delcoms Systems
Ltd.
Information
Technology
1, Ibusa Rd., Asaba 2
73 Emis Int. Security
Services Ltd
Security
Services
29, Niger St. Cable
Point, Asaba
2
74 Geecom integrated
Services
Surveying Nnebisi Rd., Asaba 2
75 Grand Hotels Hospitality Nnebisi Rd., Asaba 2
76 Infant Jesus academy Education Old Anwai Rd.,
Asaba
2
77 Kristil Industries Nig.
Ltd
General 218 Nnebisi Rd.,
Asaba
2
78 Tripod Corporate
(Ind) Ltd
Services 5 Nzeka Str., Asaba 2
79 P A I Ventures General 7 Anwai Rd., Asaba 2
80 Osyfin Nig. Ltd Technical 24, Ibusa rd., Asaba 2
81 Victory Motel Hospitality Allor Rd., Asaba 2
221
82 Mike white Motels Hospitality 1 Oni edozien Str.,
Asaba
2
83 ACIJ Systems
Venture
I.T 35, Denis Osadebey
way, Asaba
2
84 Amah Ucha General 77 Kwale Rd., Asaba 2
85 Usonia Nig. Ent. General Km 11 A/Benin Rd.,
Asaba
2
86 Edike & Sons Ent. General 72 A/Benin Rd.,
Asaba
2
87 Buvo Hotels Hospitality 12 Nnebisi Rd.,
Asaba
2
Total 167
B. Central District
S/N Establishment Type Address No. of
Respondents
1 Abifa Oil Ltd Petroleum Along Eku/Abraka
Rd., Abraka
2
2 Abraka Turf club Hospitality Esiri Str. Oria,
Abraka
2
3 Academic Bookshop
& Stationaries
Educational 305 Old S/Agbor Rd.,
Abraka
1
4 Adonia interbiz Business
Services
7 College Rd.,
Abraka
2
5 Ahmed’s Collection Boutique 10 police station Rd.,
Abraka
2
6 Aisosa Bakers choice
& Catering Services
Confectionery Old S/Agbor Rd.,
Otorho, Abraka
2
7 Allenz Global
Services
General Aso Rock Old
S/Agbor, Abraka
2
8 Authentic World
Boutique
Boutique Along College Rd.,
Abraka
1
9 Acod Petro Nigeria
Ltd
Petroleum Along Eku/Abraka
Rd., Abraka
2
10 Automat
Engineering
Mechanics 24 New S/Agbor Rd.,
Abraka
2
11 Benbo fast food
Depot
Foods Campus 2 main Gate
DELSU, Abraka
2
12 Benbo Hotel Entertainmen
t
Ekrejeta, Abraka 2
222
13 Bentobi
Electrical/Electronics
Electrical 2. Otorho Rd. Abraka 2
14 Best Way
Supermarket Store
Provision 133 old S/Agbor Rd.,
Abraka
1
15 Big Time Xplosive
barbing Saloon
Saloon Opp Oceanic bank
Abraka
1
16 Blevic Engineering
Services Ltd
Services Along police station
Rd., Abraka
2
17 Building Materials
Nig. Ent.
Building Old A/sapele Rd.,
Abraka
2
18 Buovo Filling
Station
Petroleum Along Eku/Abk. Rd.,
Abraka
2
19 Caloos Educational
Centre
Educational 328 Old A/Sapele
Rd., Abraka
1
20 Chusco Global
Resources Nig. Ltd
General Along old S/Agbor
Rd., Abraka
2
21 Chalone Dynamic
Ventures & Services
General Along old S/Agbor
Rd., Abraka
2
22 Christo Stores Nig. General 22 New S/Agbor Rd.
Abraka
2
23 Cyber Spring
Business Centre
Business
Services
429 old sapele Rd.,
Abraka
1
24 De Favours
Bookshop
Educational 45 Along A/Kwale
Rd., Abraka
1
25 Happy Chucks
trading Coy. Nig.
General 3 new S/Abraka rd.,
Abraka
1
26 Divine favour frozen
foods Ent.
Foods 392 old S/Abraka Rd.
Abraka
2
27 Divine Heritage
Bookshop
Educational 26 A/Kwale Rd.
Abraka
2
28 Dogood design &
Embriodery
Fashion Old S/Agbor Rd.
Abraka
1
29 Double Delight Fast
Food
Foods Along E/Abraka Rd.,
Abraka
2
30 Down Drill Water
Well Nig. Ent.
Services 21 S/Agbor Rd,
Abraka
2
31 Dream Seed
investment Ltd
Communicati
on
Along Police Rd.
Abraka
2
32 Easy Entertainment
plaza
Entertainmen
t
330 old S/Agbor Rd.
Abraka
2
33 Ego Restaurant Foods 34 along S/Agbor Rd. 2
223
Abraka
34 Emepat Petrol
Station
Petroleum Along E/Abraka Rd.
Abraka
2
35 Enita pools Agency Financial 8 Emore Str. Abraka 2
36 Equator Cement
Store
Building Ekrejeta Abraka 2
37 Ethiope Properties Properties 212 old S/Agbor Rd.
Abraka
2
38 Etiosa Emma
Business Centre
Business
Services
Old S/Agbor Rd.
Abraka
1
39 Ewhrudjakpor
Nelson Motor
Mechanic Workshop
Mechanics Old S/Agbor Rd.
Abraka
1
40 Excellent Aluminum
product Co.
Building 22 S/Agbor Rd.
Abraka
2
41 Fedico Foot Wears Fashion Old S/Agbor Rd.
Abraka
2
42 Festac Barbing
saloon/video Club
Saloon 1 Okpogoro str.
Abraka
1
43 Flonna Ventures Building 152 old S/Agbor Rd.
Abraka
2
44 Fortitude medicine
Store
Pharmaceutic
als
357 old S/Agbor Rd.
Abraka
1
45 Franchise Nig. Ltd General 20, along police
station Rd. Abraka
2
46 Frayo (Nig.) Ent. General Sapele/Agbor Rd.
Abraka
2
47 Friends of Jesus
bookshop
Educational 1 Okpogoro Str.
Abraka
1
48 Galatians Bookshop Educational 3 new S/Agbor Rd.
Abraka
1
49 Godsend Art Printing 107 old S/Agbor Rd.
Abraka
2
50 Ground Source
Engineering Co.
Services 10 New S/Abraka Rd.
Abraka
2
51 Happy chucks
trading Coy Nig.
General 3 New S/Agbor Rd.
Abraka
2
52 Heroes Electronics
Coy
Electrical 125 old A/Sapele Rd.
Abraka
2
53 Hommies Collection Boutique 22 Sapale/Agbor Rd.
Abraka
2
224
54 Ilori Driving School Mechanics 321 old A/Sapele Rd.
Abraka
2
55 Ima KingsHaircut Saloon Along old Sapele Rd.
Abraka
1
56 J. E. Obire Nig.Ent. General Along Abraka/Kwale
Rd. Abraka
2
57 Jaflex Central
Restaurant
Foods 1 Omono Str. Abraka 2
58 Jobrenda
Educational Centre
Educational Campus 2 main gate,
Abraka
2
59 Joe-Martins block
industry
Buildings Along Eku/Abraka
Rd. Abraka
2
60 John-Paul
Supermarket &
Associates
General Along old
Sapele/Agbor Rd.
Abraka
2
61 Jomax Business
Centre
Business
Services
Campus 2 main gate
DELSU, Abraka
1
63 Klassic Haircut
Saloon
Saloon 281 Ekrejeta, Abraka 1
64 Krista Palace Foods Agbarah Quarters,
Abraka
2
65 Ladies World Fashion 23 police station Rd.
Abraka
2
66 Lady B Restaurant Foods 347 old S/Abraka Rd.
Abraka
1
67 Law Barbing Saloon Saloon 499 old S/Agbor Rd.
Abraka
1
68 Lexicon Global Ent. General 292 Ekrejeta, Abraka 2
69 Looking Good
Barbing Saloon
Saloon 347 old A/Sapele Rd.
Abraka
1
70 Louder Computer
Systems
Business
Services
4 Otorho Road,
Abraka
2
71 Mama Africa
Restaurant
Foods Along old S/Agbor,
Abraka
2
72 Matthew Welding
Construction
Welding Along New S/Agbor
Rd. Abraka
1
73 Mayor Tech. Communicati
on
409 old S/Abraka Rd.
Abraka
2
74 Mega Hotel Hospitality Ajonomi, Abraka 2
75 Memphis Place Foods New S/Agbor Rd.
Abraka
2
225
76 Perekomo Watch/
Household Repair
Services
Services 351 old S/Abraka Rd.
Abraka
1
77 Mudi Beach Entertainmen
t
Mudiaga Beach
Avenue, Abraka
2
78 New Discovery
Mechanic Workshop
Mechanics Along S/Agbor Rd.
Abraka
2
79 Oadukpor Tech. Eng.
Works
Mechanics 50 New S/Agbor Rd.
Abraka
2
80 Oasis
Business/Educational
Centre
Business
services
357 old S/Abraka Rd.
Abraka
1
81 Ojeta Abraka Coca-
cola
Drinks Along police station
Rd. Abraka
2
82 One Love Ventures General 2 College Rd. Abraka 2
83 Oruarive Community
Bank Nig. Plc
Banking 2 College Rd. Abraka 2
84 Osioh Nig. Ent.
Block Industry
Building 23 along new
S/Agbor Rd. Abraka
2
85 Pellucio Oil Petroleum Old S/Agbor Rd.
Abraka
2
86 Peoples Spot Foods OPP POST Office
Abraka
2
87 PeterSide Modern
Dry Cleaning
Services
Laundary 36 OKpogbo Str.
Abraka
1
88 Phomes Frozen food Foods 18 New S/Agbor Rd.
Abraka
2
89 Potters Book Mart Educational Beside Emole filling
Station, Abraka
2
90 Praise & Sons Block
Services
Building Along New
Sapele/Agbor Rd.
Abraka
2
91 Prestige Cyber Café
& Business Centre
Business
Services
Opp. PHCN, Abraka 2
92 Prince Tony Int.
Books Services
Educational 125 old S/Abraka Rd.
Abraka
2
93 Promise Photos/
Video Production
Photography Campus 2 Gate
DELSU, Abraka
1
94 Rejiga Petrol
&Allied Services
Petroleum Along Eku/Abraka
Rd. Abraka
2
226
95 Rino Brasky Hotel Hospitality Along new S/Agbor
Rd. Abraka
2
96 Ripples A.K.A (Bar
& Restaurant)
Foods Abraka/Kwale Rd.
Abraka
2
97 S-Music Studio Entertainmen
t
357 ols S/Abraka Rd.
Abraka
2
98 Sabes Sonny Nig.
Ent.
General 16 new A/Agbor Rd.
Abraka
2
99 Sam Tech. Business
Centre
Business
Services
9 new S/Agbor Rd.
Abraka
2
100 Seun Int. Car
Upholstery
Motor Parts Along Sapele/Agbor
Rd. Abraka
1
101 Spot De Ese-Jones Foods 24 along police
station Rd. Abraka
1
102 St Kizito Holdings General Along New S/
Abraka Rd. Abraka
2
103 Sun Cord Petrol
Station
Petroleum Along Eku/ Abraka
Rd. Abraka
2
105 T.G. Vessex Nig. Ltd General Along Eku/ Abraka
Rd. Abraka
2
106 Total Filling Station Petroleum Along Eku/ Abraka
Rd. Abraka
2
107 Toyin Black
Attraction
Fashion Along college Rd.
Abraka
1
108 Tripple Choice
Frozen Foods
Foods Along collge Rd.
Abraka
2
109 Uncle Ben & Coy General 31 A/Eku Rd. Abraka 2
110 Uncle Jose Drilling
& Plumbing
Water
Drilling
24 Otorho Rd.
Abraka
2
111 Varsity Business
Centre
Business
Services
Along old S/Abraka
Rd. Abraka
2
112 Vicky Bar &
Restaurant
Foods By Monkey Joint
Juction Along old
Abraka
1
113 Vomacol Nig. Ltd General 420 old
Abraka/Sapele Rd.
Abraka
2
114 Washington Guest
House
Hospitality Along Eku/ Abraka
Rd. Abraka
2
115 Zak Igherigbe
Cement Store
Building 10 Ojeta, Abraka 2
227
116 Abraka River Resort
Motel
Hospitality Ekrejeta, Abraka 2
117 Beni Paul Petroleum Petroleum Along Eku/ Abraka
Rd. Eku
2
118 Blue point Petrol Petroleum Along Eku/ Abraka
Rd Eku
2
119 C.K. Ogedengbe
Motors
Transportatio
n
Along Warri Rd. Eku 2
120 Christopher Lagos
Fishery/Poultry
Agriculture 59B 1st Urhusi Str.
Eku
2
121 Covenant Hotels Hospitality Along Warri/ Eku
Rd. Eku
2
122 Delta Pool ltd Financial 68 Warri/ Eku Rd.
Eku
2
123 Elzingo Nig. Ltd General Along Eku/Abraka
Rd. Eku
2
124 Fetega Filling
Station
Petroleum Along Eku/Abraka
Rd. Eku
2
125 Glamour Oil Ltd Oil & Gas 5 New Sapele Rd.
Eku
2
126 A.S.B.E Oil Nig. Ltd Oil & Gas 158 Jakpa Rd.
Effurun
2
127 Advanced Coating
technology Nig. Ltd
Paints Plot 60A Airport Rd.
Effurun
2
128 Afosa Cybercafe Services P.T.I Campus,
Effurun
2
129 Agofure Motors Ltd Transportatio
n
154 PTI Rd. Effurun 2
130 Airborne Express
international
Communicati
ons
2 GRA/Refinery Rd.
Effurun
2
131 Akpodiogaga
Emeyese Esq A.S.
Emeyesesn & Co.
Legal
Services
152 P.T.I. Rd.
Effurun
1
132 Akpos (Nig.) Ltd General 108 PTI Rd. Effurun 2
133 Alerub Construction
Coy Ltd
Construction 199 PTI Rd. Effurun 2
134 Al-Rosi Consult Professional 9 Iyede Close, Off
Enerhen Rd. Effurun
2
135 Amicable Assurance
Plc
Insurance Effurun 2
136 Angene Surveyors & Surveys 30 Oil Mill Rd, 1
228
Consultant Jascas Yard Alegbo
Effurun
137 Aremuzel
Construction
Furnishing Co.
Construction Effurun 2
138 B.G. Technical ltd Oil & Gas 29th
Str. DDPA
Housing Estate
Ugborikoko, Effurun
2
139 Batex Nig. Ltd General 164 PTI Rd. Ohimor
lane off Ughelli Rd.
Effurun
2
140 Baywood
Continental Ltd
Oil & Gas 7 Rev. abirhire Rd.
Effurun
2
141 Bliss Party Planners Entertainmen
t
Shop 19, farm
Kitchen Shopping
Complex, Effurun
1
142 Briscoe Nigeria Plc Automobile 71 Enerhen Rd.
Effurun
2
143 Cacoon International
Ltd
General 54 Enerhen Rd.
Effurun
2
144 Cado Tropical Ltd General 228 PTI Rd Effurun 2
145 Carl Dave
Consultants Ltd
Services 14B Oruke Str.
Enerhen Effurun
2
146 Caroline Motor Care Saloon 82 Airport Rd.
Effurun
2
147 CFAO Motors Automobile 49 Effurun/Warri Rd,
Effurun
2
148 Club Paradisco Hospitality Effurun/ Sapele Rd.
Opp. Urhobo
College. Effurun
2
149 Communication
Trends Ltd
Communicati
on
3 Eku house Enerhen
Junction, Effurun
1
150 Complete Aluminum
Enterprise
Building 15 Effurun/Sapele
Rd. Effurun
2
151 Connect Card Links Communicati
on
Edewor shoping
Complex Block 1,
Effurun
2
152 Cross Mac (Nig.)
Enterprises
General 68B Enerhen Rd.
Effurun
2
153 Dag/Amed Nig. Ltd General Levities Enerhen Rd.
Effurun
2
229
154 Dan Odiete & Co. Properties Bagun House, 31
Effurun/Sapele Rd.
Effurun
2
155 Davidsco Electrical
Works
Electrical 19 Effurun/Sapele
Rd. Effurun
2
156 De Tunji Aluminum
Products
Building 30, Effurun/ Sapele
Rd. Effurun
2
157 Delattre-Belons Nig.
Ltd
Oil & Gas Refinery Rd. Effurun 2
158 Delcon engineering
Coy Ltd
Industrial End of Sedco Rd.
Effurun
2
159 Delta Animal Centre Services Oil Refinery Rd.
Effurun
2
160 Delta Geosciences
Coy. Ltd
Oil & Gas 152 PTI Rd. Effurun 2
161 DGC International Services 152 PTI Rd. Effurun 2
162 DHL WorldWide
Express
Communicati
on
31 Effurun/Sapele
Rd. Effurun
2
163 Divine Ventures General Futeb Shopping Plaza
opp. Refinery Rd
Effurun
1
164 Domap Nig. Ltd Services 31 Airport Rd.
Effurun
2
165 Double Delight Club Hospitality Effurun/Sapele Rd.
Effurun
2
166 Dunlop Tyre
Distributors
Motor Parts 152 PTI Rd. Effurun 2
167 E.D. Itesa &
Associates
Surveys Plot 25 William pemu
Avenue Effurun
2
168 Earth Science
International
Services Ltd
Oil & Gas Jakpa Rd. Effurun 2
169 Edewor International
Ltd.
General Edewor Shopping
centre Effurun
2
170 Ekurume &
Associates
Services O.R.C. House
Effurun/Sapele Rd.
Effurun
1
171 Electromech Nig.
Co.
Services 11 Airport Rd.
Effurun
2
172 Elexdickens Nig. Ltd General Kilometer 3 Refinery
Rd. Effurun
2
230
173 Elso computer
Centre
Business
Services
7 Water Resources
Rd. Effurun
2
174 Emiola Naturalistic
Hospitality
Medical 100 Enerhen Rd.
Effurun
1
175 Ento Chemicals Ltd Chemicals 152 PTI Rd. Effurun 2
176 Equity Indemnity
Insurance coy
Financial Block 3 Edewor
shopping Centre
Effurun
2
177 Eruben Nig. Ltd Construction 60 Ugborikoko Okere
Rd. Effurun
2
178 Esco Superstores
Ltd.
General 21 Udu Rd. Effurun 2
179 Espo Nig. Coy Ltd Services 1 Emma Sideco Str.
Effurun
2
180 Eterna oil & Gas Plc Oil & Gas 200 Refinery Rd.
Effurun
2
181 Fadekins Business
Enterprises
Business
Services
143, Effurun/Sapele
Rd. Effurun
2
182 Fenog Plaza Hotel Hospitality Refinery Rd. Effurun 2
183 Faith construction
Ltd.
Construction Kilometer 2 Refinery
Rd. Effurun
2
184 Fetub Nig. Ltd. General Enerhen Rd. Effurun 2
185 Fhomo Nig. Ltd General 54 NNPC housing
Complex Rd. Effurun
2
186 Future concerns Nig.
Ltd
General Block 1, Flat 1, 2nd
Edewor Estate
Effurun
2
187 G.G.C. Power
Engineering Ltd
Electrical 179 Jakpa Rd.
Effurun
2
188 G.H. Engineering
services Nig. Ltd
Construction 75A Airport Rd.
Effurun
2
189 Gardenia hotel Hospitality 42 Effurun-warri Rd.
Effurun
2
190 Geomatrix Surveys
Ltd
Surveying 152 PTI Rd. Effurun 1
191 Gitco Ltd General 179 Effurun/Sapele
Rd. Effurun
2
192 Globetrust Nig. Ltd Financial Oleh House 178
Effurun/Sapele Rd.
Effurun
2
193 GloryLux Associates Industrial Km 14 Sapele Rd. 2
231
Industries Nig. Ltd Effurun
194 Goldlink Insurarance
Co. Ltd
Financial 5 NNPC Housing
Estate Rd. Effurun
2
195 Gracil Nig. Ltd General 8, Ovie Palace Rd.
Effurun
2
196 Great Nig. Insurance
Coy
Insurance 152 PTI Rd. Effurun 2
197 Habib Nig. Bank ltd Financial 79A Effurun-Sapele
Rd. Effurun
2
198 Halliburton Energy
Services Nig Ltd.
Oil & Gas MCC Yard off energy
Rd. Effurun
2
199 Hitel International
Ltd
General Enerhen Village
Effurun
2
200 Indemnity Finance
Ltd.
Financial Blakky Thomas
Complex
2
201 Interior Decorations
Desting Co.
Clothing 4F Airport Rd,
Effurun
2
202 International Energy
Services Ltd
Oil & Gas 98 Effurun-Sapele
Rd. Effurun
2
203 International Health
Management
Services Ltd
Medical Gbonuwa Towers, 43
Airport Rd. Effurun
2
204 International Trading
& Logistic Co. Ltd
General 1 Edewor Estate Rd.
Enerhen, Effurun
2
205 Intralog Ltd Oil & Gas 1 Edewor Estate Rd.
Enerhen, Effurun
2
206 Ishaka Hotel Ltd Hospitality Refinery Rd. Effurun 2
207 Isoko Plant &
Associate
Construction Airport Rd, Effurun 2
208 J.M. Jotech
Technical Nig. Ent.
General 20 Airport Rd.
Effurun
2
209 Jimbiz Nig. Ventures General 54 Enerhen Rd.
Effurun
2
210 Jiri Ice Cream &
Snacks
Catering 1 Enughe Str., off
Ugborikoko Rd.
Effurun
1
211 Joba frozen Foods Catering Plot 511B, 10th
Str.
Bendel Estate,
Effurun
1
212 Jobcon Nig.
Company
General 199, PTI Rd. Effurun 1
232
213 Jo-El-Pao Nig.
Enterprises
General Ugbosi Shopping
Centre, 50
Effurun/Sapele Rd.
Effurun
2
214 Joetim International
Ltd
General 67 Effurun/Sapele
Rd. Effurun
2
215 John Holt Plc Industrial 71 Enerhen Rd.
Effurun
2
216 John Thompson Ltd Surveys 111 Airport Rd.,
Ugboroke Effurun
2
217 Jorotom Group of
Companies Ltd
General 9 Mosheshe Str.
Effurun
1
218 Jowil Nig. Ltd General 22 Effurun/Sapele
Rd. Effurun
2
219 Kaddara Plastic Ltd Plastic NPA Express Way
By NNPC Fly Over
2
220 Ken Sampson Ltd General 27 Enerhen Rd.
Effurun
2
221 Kevwe Construction
Ltd
Building Refinery Rd. Effurun 2
222 Ladox engineering
Company Ltd
General 5 Recreational Close
off water resources
Rd. Effurun
2
223 Lambert Ogaga
Enterprises
General 34, Okorotomu str,
Alaka, Effurun
2
224 Law Union & Rock
Insurance of Nig.
Financial 54, Sapele/Effurun
Rd. Effurun
2
225 Lawyer-Egbe & Co. Legal 15 Effurun/Sapele
Rd. Effurun
1
226 Leadway Assurance
Co. Ltd.
Financial 54 Warri/Sapele Rd.
Effurun
2
227 Linkso Nigeria Ltd. General 85 Edewor Estate
Effurun
2
228 Lurniz Biz Nig. Ltd. General Caravan 57 NNPC
Depot
2
229 Mallard Bay Drilling
Nigeria Ltd
Oil & Gas 19 Alloh Close, off
Enerhen Rd. Effurun
2
230 Management
information systems
company Ltd
I.T 3, 6th
Rd. Opp. NNPC
Ogborikoko Effurun
1
231 Markeason I.T 47 Effurun-Sapele 1
233
Telecoms Ltd Rd. Effurun
232 Mathimur Ltd General 48, Airport Rd.
Effurun
2
233 MBC International
Bank Ltd
Financial 124 Effurun/ Sapele
Rd. Effurun
2
234 MBC Securities Ltd Financial 49 Sapele/ Effurun
Rd. Effurun
2
235 McNair Nigeria Ltd General Klm 6, Refinery Rd.
Effurun
2
236 Micro Products Ltd Financial 83, Airport Rd.
Effurun
2
237 Midwest Inn Hospitality Effurun/ Sapele Rd.
Effurun
2
238 Mobitel Ltd Communicati
on
Edewor Shopping
Complex, Effurun
1
239 Mygere Plant Hiring Construction 41 Ugborikoko Rd.
Effurun
2
240 Nem Insurance PLC Financial 54 Effurun-Sapele
Effurun
2
241 NICON Insurance
Plc
Financial 24 Effurun-Sapele
Rd. Effurun
2
242 Nigdel Ltd Industrial 94 Effurun/Sapele
Rd. Effurun
2
243 O & J Nigeria Ltd General 85 Airport Rd.
Effurun
2
244 O. Eddy & Sons Ltd General 31 Airport Rd.
Effurun
2
245 Obean Global
Enterprises
General 50, Effurun/ Sapele
Rd Effurun
2
246 Raycon Construction
Co.
Construction Km 3 Refinery Rd
Effurun
2
247 Redex Company General 41 Effurun/Sapele
Rd. Effurun
2
248 River Valley plaza Hospitality Effurun 2
249 Super maritime Nig.
Ltd
Shipping 57 Effurun/Sapele
Rd. Effurun
2
250 UNIC Insurance
PLC
Financial New Nig. Bank
Building, 2nd
Floor,
57 Effurun
2
251 Godwin Ogbunie
Motor cycle
Mechanics 1 Okose st. Agbarha
otor
1
234
Mechanic
252 Jonah Mechanical
Works
Mechanics Sawiko Junction,
Owevwe, Agbarha
Otor
1
253 Adjarho Patrick Ltd Mechanics 91 Old Ughelli/ Warri
Agbarho
2
254 Agofure Petroleum
Ltd
Oil & Gas Opp Unity Sec. Sch.,
Ughelli/ Patani Rd.
Agbarho
2
255 Anthony Welding &
Fabrication
Welding 6 Orokpokpor Str.
Agbarho
2
256 Binite Ochuko
Welding &
Fabrication
Welding 29 Orokpokpor Str.
Agbarho
1
257 Blessing Esegine
Motor Cycle
Mechanic
Mechanics 13 Ughelli/Patani Rd.
Agbarho
1
258 Glory Afon Welding
& Fabrication Works
Welding 73 Ughwrughelli Rd.
Agbarho
2
259 Gods Favour Bakery Confectioner
y
6 Dietake Str., Off
Up Agbarho Rd.
2
260 Race oil Ltd Petroleum 1 Oguname Str.
Agbarho
2
261 Felix Mamah
Welding &
Fabrication Works
Welding 34 Orhokpokpo Str.
Agbarho
1
262 Friday Odogun
Welding &
Fabrication Works
Welding 13 Orhokpokpo Str.
Agbarho
1
263 Candy Petroleum
Coy. Ltd
Petroleum 7 Ughelli/ Warri Rd.
Ughelli
2
264 Divine Success
Bakery
Confectioner
y
6 Ekiugbo/ Ughelli
Rd. Ughelli
2
265 Dora Bakery Confectioner
y
37B Ekiugbo/ Warri
Rd. Ughelli
2
266 Godswill
Emasebemre
Upholstery
Motor Parts 3 Oseri Str. Ughelli 2
267 Godwin Amasa
(Technician)
Mechanics 7 Ekuigbo Ughelli 1
268 Kelly Umukoro Mechanics 39 Ekuigbo Ughelli 1
235
(Technician)
267 Kess Baker Confectioner
y
38 Imowhe Str.
Ughelli
2
268 Onejiri & Sons
(Nig.) Ltd
Petroleum 53 Ekuigbo Ughelli 2
269 Epanoe Nigeria Ltd Surveys 13 Okpara Rd Ughelli 2
270 John Obonatazie
Olokor
Painting 4 Utuonuyo Str.
Ughelli
2
271 Sam-Welding &
Fabrication Works
Welding 12 Uduere Str.
Ughelli
1
272 Disciples bakery Confectioner
y
2A Clark
Bekederemo Str.
Ughelli
2
273 Aberhire Ventures Pharmaceutic
al
1A College Rd Otu-
Jeremi Ughelli
2
274 Delta Glass Coy. Ltd Industrial Kilometer 17, Patani
Ughelli
2
275 Ola-Ojo Press Ltd Industrial 38 Adonovwe Str.
Ughelli
2
276 Travellers Café Restaurant Ekuigbo Ughelli 2
277 Abel Oloku Spraying
Works
Painting 23 Ezewu Str.
Ughelli
1
278 Abraham Adeke
Welding Works
Welding 4 Ophan Rd. Ughelli 1
279 Abu Agnes Hair
Dressing Saloon
Saloon 35 Olotu Str. Ughelli 1
280 Afedia Felix Diesel
Machanic
Mechanics 14 Ighovoja Lane
Ughelli
2
281 Al-Digital
Communication
Business
services
31 Afiesere Rd.
Ughelli
2
282 Alfromars Welding
& Fabrication Ind.
Nig.
Welding 309 Ughelli/Patani
Rd. Ughelli
1
283 Aloba Wilson
Welding &
Fabrication
Welding 309 Ughelli/Patani
Rd. Ughelli
1
284 Ama Ohoror Printing
Press Co.
Printing 95 Upper Afiesere
Rd. Ughelli
2
285 Amoris Bakery Confectioner
y
4A Oteri Rd. Ughelli 2
286 Andrew Onuah Motor Parts 190 Ughelli/ Patani 2
236
(Upholstery) Rd. Ughelli
287 Andy Bakery Confectioner
y
6 Okiki Str. Ughelli 2
288 B & V Bakery Confectioner
y
32 Oghenevweta Str.
Ughelli
2
289 Barrack Int.
Construction Co.
Construction 122 Afiesere Rd.
Ughelli
2
290 Benjamin Okoye
Uphostery Works
Motor Parts 85 Afiesere Rd
Ughelli
2
291 Benson Ukpeje
Welding
Welding 54 Afiesere Rd.
Ughelli
1
292 Bluff Joshua
Welding &
Fabrication
Welding 1 Aro Rd. Ughelli 1
293 Bright Miller Bakery Confectioner
y
10 Prince Okorare
Str. Ughelli
2
294 Ceejays
Communications
Services
Communicati
on
50 Afiesere Rd.
Ughelli
2
295 Chi Best Aluminium Building 163 Ughelli/ Patani
Rd. Ughelli
2
296 Christopher Kofi
Welding Works
Welding 79 Emuekpa Rd.
Ughelli
2
297 City Bakery Confectioner
y
8 Afiesere Rd.
Ughelli
2
298 Cletus Welding
Company
Welding 75 Afiesere Rd.
Ughelli
1
299 Concord Bakery Foods 12A Orubu Str.
Ughelli
2
300 D.O.A. Best Bakery Confectioner
y
40 Omotor Str.
Ughelli
2
301 DamDav
Construction Coy.
Construction 11 Olori Str. Ughelli 2
302 D Okoye & Sons
(Uphostery)
Motor Parts 38 Isoko Rd. Ughelli 2
303 David Oghenemaro
Welding &
Fabrication
Welding 37 Iwhakpokpo Rd
Ughelli
1
304 Deluxe Bakery Confectioner
y
113 Afiesere Rd
Ughelli
2
305 Edafe-Edeh & Coy Mechanics 3 Otovwodo Isoko Rd 2
237
Ughelli
306 Elo Bakery Confectioner
y
Along Ekredjebo Rd.
Ughelli
2
307 Emma Welding
Works
Welding 6 Orisejobo Str.
Ughelli
1
308 Escort Bakery Confectioner
y
Gas Plant by
Ogheneweta
2
309 Excel bakery Confectioner
y
3 Okielumena Str.
Ughelli
2
310 Feldor Sewing
Institute
Clothing Ekredjebu Rd. by the
First Convent Ughelli
2
311 Fredeco Int. (Nig.)
Company
Painting 36 Post Office Rd.
Ughelli
2
312 Friday Obodhoghor
Uphostery
Motor Parts 52 otovwodo Rd.
Ughelli
2
313 God is Good Bakery Confectioner
y
4B Salvation str.
Iwhrekpokpo Layout
Ughelli
2
314 God’s Blessing
bakery
Confectioner
y
35 Aro Rd. Opp
A.G.G.S. Ughelli
2
315 God’s Love bakery Confectioner
y
45A Sadjere Str.
Ughelli
2
316 God’s Own Bakery Confectioner
y
5 Dortile Str. Off
Uloho Avenue,
Ughelli
2
317 GOD’s Sufficiency
Bakery
Confectioner
y
2 Edjere Str. Ughelli 2
318 God’s Will Bakery Confectioner
y
18 Orubu Str. Ughelli 2
319 God’s Time Bakery Confectioner
y
2 Egone Str. Ughelli 2
320 Godsent Bakery Confectioner
y
13 Orubase Str.
Ughelli
2
321 Godwin Adasa
Motor Mechanic
Motor Parts Ughelli/Patani Rd
Ughelli
2
322 Golon Uphostery Motor Parts 139 Isoko Rd.
Ughelli
1
323 Greg O. Eseridbe
(Refrigirator)
Refrigeration 128 Ughelli/Patani
Rd. Ughelli
2
324 Hope Imo Nig. Ent.
Ughelli
General 9 Oharisi Str. Ughelli 2
238
325 Ideal Bakery Confectioner
y
9B Amedu Close
Ughelli
2
326 Idu-Oja Construction
& Oil Field Services
Oil & Gas 4 Isoko Rd. Ughelli 2
327 Ighoteri (Nig.)
Company
Welding 38 Otovwodo Opp.
Ovie Palace Ughelli
2
328 Igrah International
Coy.
Mechanics 6 Emowhe Str.
Ughelli
2
329 Itobi Felix Welding
& Fabric Works
Welding 10 Oduaran Str.
Ughelli
2
330 Itu Abraham
Welding &
fabrication
Welding 1 Post Office Rd.
Ughelli
1
331 J. A. Ogeli
Enterprises
Electricals 126 Ughelli/Patani
Rd Ughelli
2
332 Jesus Bakery Confectioner
y
6 Onubu Str., Behind
NNPC Ughelli
2
333 Jet Bakery Confectioner
y
56 Otovwodo Rd.
Ughelli
2
334 Joe-Jebe (Nig.)
Company
Welding 189 Ughelli/ Patani
Rd. Ughelli
2
335 John O. Oduara &
Sons Ent.
Welding 36 Afiesere Rd.
Ughelli
1
336 Majel Nig. Ltd Printing 49 Isoko Rd. Ughelli 2
337 Kan-Bit Designs &
Prints
Business
Services
31 Afiesere rd
Ughelli
2
338 Kelly Bakery Confectioner
y
110 Iwhrekporkpor
Ughelli
2
339 Kenny Bakery Confectioner
y
23 Mudi Erhenede
str. Ughelli
2
340 Kess Bakery Confectioner
y
12A Otovwodo Rd.
Ughelli
2
341 Linus Okoro
Uphostery
Motor Parts 22 Market Rd.
Ughelli
1
342 Majel Nigeria Ltd Printing 118 Market Rd.
Ughelli
2
343 Manager Eko Motor
Mechanics
Mechanics 25 Edoge Str. Ughelli 2
344 MAO Akpudi (Nig.)
Ltd.
Welding 77 Isoko Rd. Ughelli 2
345 Marano Bakery Confectioner 11 Ben Oru Close 2
239
y Ughelli
346 Mavis Bakery Confectioner
y
1 Odibo Str. Ughelli 2
347 Mena Welding &
Fabrication Nig. Ltd.
Welding 26B Dortile Str.
Ughelli
1
348 Miketoma Welding
& Construction Coy
Welding Igwhre-Ovie Rd. by
Aributt Concrete
Works, Ughelli
1
349 Michael Ogho &
Sons Nig. Ent.
Mechanics 100 Isoko Rd., Shell
Gate, Ughelli
2
350 Nero Ugbiyobi
International Coy
Welding 27 Ughelli/ Patani Rd
Ughelli
1
351 Nig. Kpaka Welding
& Fabrication Works
Welding 9 Ahwinahwi Str.
Ughelli
1
352 Nobel Bakery Confectioner
y
Iwhreovie Rd., off
Ughelli/Asaba Rd.
Ughelli
2
353 Obire Victor Motor
Machanic
Mechanics 313 Ughelli/ Patani
Rd. Ughelli
2
354 Obruche Bakery Confectioner
y
I4 Ovririe Str.
Ughelli
2
355 Ochuko Bakery Confectioner
y
14A Eremu Str.
Ughelli
2
356 Ochunogor Lucky
Upholstery
Motor Parts 9 Amakata Str. Off
Isoko Rd. Ughelli
2
357 Oghogho Otomi
Welding &
Fabrication Works
Welding 190 Ughelli/ Patani
Rd Ughelli
1
358 Omovo Bakery Confectioner
y
40 Igbudu Avenue
Ughelli
2
359 Onos bakery Confectioner
y
15 Iwhrekpokpor Rd.
Ughelli
2
360 Oshevi F.M.P.C.S
Ltd
Rentals 7 Osia Str. Ughelli 1
361 Otor-Edo Airobor
Company (Nig.) Ltd.
Rentals 92 Upper Afiesere
Rd. Ughelli
2
362 Our Savior bakery Confectionery Ughelli/Warri Rd
Ughelli
2
363 Sam-Ema Tech. Co.
Nig.
Motor Parts 303 Ughelli/ Patani
Rd Ughelli
2
240
364 Skyrose Nig.
Enterprise
Laundary 50 Afiesere Rd.
Ughelli
1
365 Solo Motor Nig. Coy Mechanics 181 Ughelli/ Patani
Rd. Ughelli
2
366 Tom Ohwo & Sons Financial 52 Afiesere Rd.
Ughelli
2
367 Victory Bakery Confectionery 6B Temile Str.
Ughelli
2
368 Beta Glass Plc Manufacturing Kilometer 17
Warri/Patani Rd
Ughelli
2
369 Willy Signs & Arts
Studio
Art Works Ogheneweta Junction
Ughelli
1
370 Tomketa Nig. Works Welding 156 Ughelli/ Patani
Rd Ughelli
2
371 Uruemu Bakery Confectioner
y
2nd
Emekpa Str.
Ughelli
2
372 Roland Odjus Ent. Welding 77 Isoko Rd Ughelli 2
373 Quality Investment General 15 Edoge Str. Ughelli 2
374 Excellence
educational consult
Educational 23 urhoworo, Ughelli 2
375 Brother makilo felix
welding &
Fabrication
Welding 12 Okpokor, Street 1
376 Evans Ogodogbo
Upholstery
Motor Parts 1 Arovie Str. Afiesere 2
377 Samitec Nig. Ltd. Mechanics 124 Afiesere 2
378 Samuel Omoisi
Welding
Welding 10 Okpokpo Str.
Afiesere
1
379 Jonah Mechanic
Works
Mechanics 1 Okose Str. Agbara
Otor
2
380 Race oil Petroleum Ughelli/Patani
Express Way,
Agbarho
2
381 Saturday mechanics Mechanics 22 Odjegba Str.,
Agbaro
2
Total 683
241
C. South District
S/N Establishment Type Address No. of
Respondents
1 Ajurenmisan
Mattu Enterprise
General 3 Juren Mattu Str. Koko 1
2 Akali Earth
Metals
Welding Plot 1, 3, 5, 7, 9, & 11 Dr.
Omaghomi ofioritse Rd.
Koko
2
3 Asamsco Nig. Ltd Welding 25 Olomu Rd Koko 2
4 Atoll Project
Support Nig. Ltd
Agriculture Ajakpa House, off NPA
Koko
2
5 B B Gere &
Associates
Educational 1 Total Rd. Koko 1
6 Benco Furniture
Enterprise
Furniture Estate Quarters Koko 2
7 Desmond Tosan
Oyowe Enterprise
General 12 Atuwaste 11 Way Koko 2
8 Eloko Omuvie
Enterprise
Wood Works Comfort House, By Roli
Hotel Beach Town Koko
1
9 Eversons Fish
Farm
Agriculture Km 4, Koko- Ugbenu Rd
Koko
2
10 Eyiomat Farm Agriculture 4 Egbe Rd Koko 2
11 Gab-Ella Builders
& Materials Ltd
Building Gabella Block factory,
New Rd Koko
2
12 Goeserve
Structural Ltd
Agriculture 1 Koko Beach Rd Koko 1
13 God’s Grace
Welding shop Ent.
Welding 72 Koko Beach Rd. Koko 2
14 Jaforson Ice Food
& Products Nig.
Ent.
Agriculture 2 Total Rd. Koko 2
15 Jomagho Ventures
Ltd
Agriculture Ologbo Rd Juction Koko 2
16 Josh Enterprise Agriculture 20 Atuwatse 11 Way Koko 1
17 Lawrence Oil Mill
Enterprise
Agriculture 20 Atuwatse Way Koko 2
18 Madam Iyayi
Kpenosen Trading
Store
General 20 Atuwatse Way Koko 2
19 Michasin General C/O Roli Hotels Hotels 1
242
Reources Ltd Ltd. Koko
20 Omagbetse Guest
house &
Supermarket
Hospitality 47 Atuwatse 11 Way,
Koko Beach
2
21 Opubeni
Investment Coy.
General Plot 0022 Korobe Rd.
Koko
2
22 Pikenso Industries Soap
Manufacturing
128 koko Beach Koko 2
23 Suzzy table Water
Coy Ltd
Water Plant 5 Suzzy Str. Off Korobe
Rd. Koko
1
24 Todes
International Coy
Petroleum Oyowe’s Compound
Ogbugbu Qtr.s Koko
2
25 Yiwason Nig.
Enterprise
Agriculture 1 Chairman Lodge Rd.
Koko
2
26 Anthony
Electrical &
Electronics Coy
Electricals 17 Ekerive Str. Koko 1
27 Air Liquide Nig.
Plc
Oil & Gas 71A Airport Rd Warri 2
28 Akowho Services
Ltd
Oil & Gas 1 Ovonomo Str. Warri 2
29 Ali-Rezi Ltd Oil & Gas 72 Eboh Rd. Okumagba
estate Warri
2
30 Al-Rosi Consult Services 9 Iyede Close Warri 1
31 Andies Nig.
Enterprises
General 1B Sido Str. Warri 2
32 Apple-Crown
Insurance Ltd
Insurance 127 Warri/ Sapele Rd
Warri
2
33 Arco Marine &
Oilfield Services
Ltd
Oil & Gas 75 Enerhen Rd Warri 2
34 Applied-Tech
Management
Consultants Ltd
Services 4 Airport Rd Warri 1
35 Atuche (Nig.)
Enterprises
General 17 Lower Erejuwa Rd
Warri
2
36 Avadell Carpet Furnitures 8 Okumagba Avenue
Warri
2
37 Award Press Ltd Printing 47 Airport Rd Warri 2
38 BCIS Ltd Information
Technology
105 Airport Rd Warri 2
243
39 Benigan
Forwarders Ltd
Shipping Plot NPA New Port Gate
Complex Warri
1
40 BETTA Educational 5 Effurun/Warri Rd, Warri 2
41 BCP International
Nig. Ltd
Oil & Gas Peace of Peace, Hospital
Rd. Warri
2
42 Billy O. Idundun
& Sons
General 7 Ekpen Str. Okere Warri 2
43 BJ Services Coy
Nig. Ltd
Oil & Gas Enerhen Rd Warri 2
44 Blackie Thomas
Nig. Ltd
Oil & Gas 43 airport Rd Warri 2
45 BOC Gases Oil & Gas 8 IGL Rd McDermott
Warri
1
46 BOI-Tee Nig. Ltd Oil & Gas 36 Airport Rd Warri 2
47 Brawal Shipping
Nig Ltd
Shipping Old NPA Premises Warri 2
48 BSS Support &
Services Ltd
Services 112 Ajamimogha Rd
Warri
2
49 Building Services
Products Ltd
Building 41 Udu Rd. Warri 1
50 Business
Computers &
Information
System Ltd
Information
Technology
Plot 105 Airport Rd Warri 2
51 C & I Leasing
PLC
Oil & Gas 30 Deco Rd. Warri 2
52 Callnet Nig. Ld I.T. 3 Effurun/ Sapele Rd.
Warri
2
53 Capital Bank
international
Banking 33 Warri/Sapele Rd. Warri 2
54 Casche Nig. Ltd Oil & Gas Opp Old Airport Rd Warri 1
55 Chiments surveys
& Services Ltd
Surveys 6 okumagba Avenue Warri 2
56 City-code Trust
ltd
Financial 177 Warri/ Sapele Rd
Warri
2
57 Computer
Powerhouse Int.
Ltd
Information
Technology
43 Airport Rd Warri 2
58 Conmics
International Ltd
General 6 Okpikpi Str. Warri 2
59 Council for the Agency C/O Ministry of Works & 1
244
Regulation of
Engineering In
Nig.
Transport Warri
60 Daddo Maritime
Services Ltd
Shipping UAC House, 24 Sapele Rd
Warri
2
61 Dec oil & Gas
Nig Ltd
Oil & Gas Off Chevron Hospital Rd.
Edjeba Warri
2
62 Delta Brothers
Ltd
General 37 Warri/Sapele Rd Warri 2
63 Delta Institute of
technology
Educational 3 Edewor Shopping Centre
Warri
2
64 Der Kurier Air
Action Couriers
Courier 67 Warri/ Sapele Rd Warri 1
65 Dorman Long &
Amalgamation
Engr. Ltd
Iron & Steel 27 Warri/ Sapele Rd Warri 2
66 Dowens &
Company
Surveys 82 Ekpen Str. Warri 2
67 DPMS Ltd Information
Technology
20A Okumagba Avenue
Warri
2
68 Dubrai
Contractors Ltd
Construction 6 Okumagba Avenue
Warri
2
69 Dukas & Dukas
(Nig.) Ltd
Surveys 16 okumagba Avenue
Warri
2
70 Dyday
international Ltd
Construction Old Port Premises Warri 2
71 E.D. Itesa &
Associates
Surveying Warri- Sapele Rd Warri 2
72 Epaco Holding
Ltd
General 1 Hausa Rd. Warri 2
73 ETPM Globestar
Yard
Iron & Steel McDermott Rd. Warri 2
74 ETUS
International Ltd
General 57 Ginuwa Rd Warri 2
75 Felisco Nig. Ent. General 14 Etuvwewe Str. Warri 2
76 Figad Nig. Ltd General 297 Warri/ Sapele Rd
Warri
2
77 Godson
Investment
Company
General 91B Okumagba Avenue
Warri
2
78 Hotel & Catering Hospitality Ighogbadu Rd Warri 2
245
services Ltd
79 IAL Nig. Limited Services 84 Warri/ Sapele Rd Warri 2
80 Idama Hotel Hospitality 24 Okumagba Avenue
Warri
2
81 Intertec
Engineering
(Nig.) Ltd
Industrial Bungalow 8, Cristal Palace
Estate Edjeba, Warri
2
82 Iresa-Adu
Company Ltd
General 69, Airport Rd. Warri 1
83 J.E. Kajopa Ent. General 2 McDermott Rd Warri 2
84 J.J. Scot Group of
Companies
Transportation 17 Ogunu Rd Warri 2
85 Jimstrong Nigeria
Ltd
General 20 Deco Rd Warri 2
86 Joopa Nig. Ltd General 56 Okere Rd Warri 1
87 Jovee Wireless
communications
Ltd
I.T 229 Warri/ Sapele Rd
Warri
2
88 Kagho Industrial
Enterprises Ltd
Industrial Warri/ Sapele Rd Warri 2
89 Kegbru Int.
Company
General 289 Warri/ Sapele Rd
Warri
2
90 Ken Chucks Nig.
Enterprises
General 5 Eboh Rd. Warri 1
91 Lumann Nig. Ltd Industrial 137 Warri/ Sapele Rd.
Warri
2
92 Manhattan General 52 First Marine Gate 2
93 Mawa Maritime
Ltd
Shipping 177 Warri/ Sapele Rd
Warri
2
94 McDermott Nig.
Ltd
Steel Mcdermott Rd Warri 2
95 Mercyfaith
Insurance Brokers
Ltd
Financial 150 Warri/ Sapele Rd
Warri
1
96 Midland Printing
Press
Printing 31 Odion Rd. Warri 2
97 Multinational
Tech. Ltd
I.T 45 upper Erejuwa Str.
Warri
1
98 Nelson Uti
Insurance Brokers
Ltd
Financial 50 Warri/ Sapele Rd.
Warri
2
246
99 Obinath
Enterprises (Nig.)
General 76 Cementary Rd Warri 2
100 Pakoson Nig. Ent. General 1 Mcdermott Rd Warri 1
101 Palm Grove Motel Hospitality Upper Erejuwa Rd Warri 2
102 Premium
Insurance Brokers
Ltd
Financial 229 Warri/ Sapele Rd
Warri
2
103 Richwilson
Services Ltd
Services 6 Ighogbadu Rd Warri 2
104 Robert Johnson
Nigeria Ltd
General 187 Warri/ Sapele Rd
Warri
1
105 Saidi Stargate
Hotel Ltd
Hospitality Airport Rd Warri 2
106 Samemu Services
Ltd
General 194 Warri/ Sapele Rd
Warri
2
107 SDV Nig. Ltd Oil & Gas 9 Robert Rd Warri 2
108 Sea Investment
Ltd
General 119, Okumagba Avenue
Warri
2
109 Skyward
Resources Ltd
General 93, Okumagba Avenue
Warri
2
110 Steelways Nig.
Ltd
Steel Merogun Waterside Warri 2
111 Rope Rigging
Nig. Ltd
General Old NPA Premises Warri 1
112 Rotu Industrial
Ent.
General 180 Warri/ Sapele Rd
Warri
2
113 Structec Nig. Plc Steel Warri/ Sapele Rd Warri 2
114 Skyobin
Investment Ltd
General 35 Okumagba Rd Warri 2
115 Delta Independent
Newspaper
Printing 119 Okumagba Avenue
Warri
2
116 Tidex Nig. Ltd Oil & Gas Berie Str. Warri 1
117 Toneiko
Development Co.
Ltd
Services 16 Okere Rd Warri 2
118 United
Goephysical Nig.
Ltd
Oil & Gas Merogun Waterside, off
McDermott Rd Warri
2
119 Veenel
Enterprises
General 61 Okumagba Avenue
Warri
2
247
120 Wemtraco Nig.
Ltd
General 70 Cementary Rd Warri 2
121 Yisco Printing
Enterprises
Printing 33 market Rd Warri 1
122 Ifeanyi Chukwu
& Coy Ltd
Transportation 1 link Rd Warri 2
123 IMC Limited General 7 Deco Rd Warri 2
124 Oculyn
International
Agency Ltd
General 18 Efesoma Str. Warri 2
125 Odibo Hotels &
catering Services
Hospitality 2 Emuhi Rd Warri 2
126 Ascon oil Ltd Petroleum Benin/ Asaba Express
Way Emuhu Warri
2
127 Norman industries
Ltd
Industrial Warri/ Sapele Rd Warri 2
128 Aggresion Int.
Services Co. Ltd
Services 72 Eboh Rd Warri 1
129 IFEX LTD General 72 Warri/ SApele Rd.
Warri
2
130 Water Treatments
Consultant Ltd
Water
Resources
16 Eboh Rd Warri 2
131 Ade Survey &
Associates
Services 95 market Rd Oleh 1
132 Aluta Memorial
Hospital
Health 207 Ogbmudia Rd Oleh 2
133 Atase United
Trading Company
General 1 I.D.C. Rd Oleh 2
134 Chardan
Enterprises
General 70 I.D.C. Rd Oleh 2
135 Asuiz Electronics Electronics 170 Emore Rd Oleh 1
136 David O. Otowa
Enterprises
General Ogbemudia Rd Oleh 2
137 Dentop Computer
Systems Company
Information
Technology
118 Emore Rd Oleh 1
138 Emma-Eghove &
Company
General 140 Emore Rd Oleh 2
139 Emson Computer
Services
I.T 100 emore Rd Oleh 1
140 Eno Gen. Ent. General 197 Emore Rd Oleh 2
141 Figbo Marketing General 235 Ogbemudia Rd Oleh 2
248
Coy
142 Gom Tech. Ent. General 6 New Emede Rd Oleh 2
143 Iveno Bakery &
Iveno Farms
Agriculture 2 Ilolo Str. Oleh 2
144 Justus-Ebele
Micheal
Enterprises
General 59 Oleh Main Market Rd
Oleh
2
145 Lawrico Int.
Company
General 159 Emore Rd Oleh 2
146 Sontech
Enterprise
General 9 Ibrahim Kesfa Rd Oleh 1
147 Alabi Mechanic
Workshop
Mechanics Bomadi Water side 1
148 Funtare Hotels
Ltd.
Hospitality Behind Bomade Police
Barracks
1
Total 260
Grand Total 1,110
Source: Delta State Industry Directory (2010). List of Registered Small and
Medium Scale Enterprises in the North, Central and South Senatorial Districts
of Delta State: Ministry of Commerce and Industry.
249
Appendix 1
Descriptive Statistics for Research Questions
Research question One
Descriptive Statistics
Mean Std. Deviation
Equity finance as a source of financing working capital by Small and Medium Scale Enterprises for effective operations
3.91 1.162
Long-term debt as a source of financing working capital for the retained earnings of Small and Medium Scale Enterprises
4.02 .975
Asset-based financing as a source of funding working capital for effective operations of Small and Medium Scale Enterprises
2.83 1.397
Accounts payable as a source of financing in working capital to meet short-term obligations of Small and Medium Scale Enterprises
4.01 1.078
Accruals as a discretionary source of financing in working capital for optimal resource utilization of Small and Medium Scale Enterprises
3.95 1.054
Bank loans stands as a source of financing working capital for the liquidity of Small and Medium Scale Enterprises
4.20 .841
Promoters fund as a source of financing working capital by Small and Medium Scale Enterprises for effective operations
3.57 1.250
Borrowing from friends and family as a source of financing in working capital for the profitability of Small and Medium Scale Enterprises
4.18 .897
Thrift as a source of financing working capital for effective operations of Small and Medium Scale Enterprises
4.36 .732
Unsecured financing as a source of financing working capital for the solvency of Small and Medium Scale Enterprises
2.91 1.416
Research question Two Descriptive Statistics
N Mean Std. Deviation
Maintaining optimum cash balance as a practice by Small and Medium Scale Enterprises for effective operations
990 4.07 1.096
Management of cash inflows as a facilitator for effective operations of Small and Medium Scale Enterprises
990 4.27 .833
Sound cash planning policies as a practice by Small and Medium Scale Enterprises for effective operations
990 4.31 .757
Investment of excessive cash as a practice for effective operations of Small and Medium Scale Enterprises
990 3.94 1.029
Monitoring cash outflows as a practice by Small and Medium Scale Enterprises for effective operations
990 4.00 .991
Small and Medium Scale Enterprises in Delta State should synchronizes their cash inflows with their cash outflows as a practice for effective business operations
990 3.59 1.305
Cash receipts should be forecasted as a practice for effective operations by Small and Medium Scale Enterprises
990 3.06 1.254
Cash expenditures should be forecasted as a practice for effective operations by Small and Medium Scale Enterprises
990 3.85 1.126
Staff dealing with cash should be trained periodically as a practice for effective operations by Small and Medium Scale Enterprises
990 3.54 1.086
Staff handling cash should be rotated at intervals as a practice for effective internal controls by Small and Medium Scale Enterprises
990 3.49 1.200
Valid N (listwise) 990
250
Research question Three Descriptive Statistics
N Mean
Std. Deviation
Account receivables controlled as a practice for effective operations by Small and Medium Scale Enterprises
990 3.93 1.040
Small and Medium Scale Enterprises should evaluate the average credit extended to customers as a practice for their effective business operations
990 3.67 1.138
Small and Medium Scale Enterprises should project expected sales and expected investment in receivables as a practice for effective business operations
990 3.62 1.147
Account receivables to customers should go with a time lag for repayment as a practice for effective operations of Small and Medium Scale Enterprises
990 4.15 .936
Management of Small and Medium Scale Enterprises should formulate policies guiding accounts receivables as a practice for effective business operations
990 2.95 1.477
Terms of agreement should be made for every credit sales as a practice for effective operations of Small and Medium Scale Enterprises
990 3.79 1.234
Management should make expectations on account receivable turnover and resulting bad debts as a practice for effective operations of Small and Medium Scale Enterprises
990 3.19 1.442
Management should review accounts receivable policies from time to time as a practice for effective operations of Small and Medium Scale Enterprises
990 3.04 1.471
Collection policy should be made for obtaining payments of past due accounts as a practice for effective operations of Small and Medium Scale Enterprises
990 2.75 1.502
Staff should be trained in credit and collection policies for the effective operations of Small and Medium Scale Enterprises
990 2.79 1.409
Valid N (listwise) 990
Research question Four Descriptive Statistics
N Mean
Std. Deviation
Minimum stock level should be fixed as a practice for the effective operations of Small and Medium Scale Enterprises
990 3.98 1.011
Inventory management policies should be made as a practice for optimal resource utilization of Small and Medium Scale Enterprises
990 2.91 1.373
Sales forecast should be developed in inventory management for the effective operations of Small and Medium Scale Enterprises
990 2.81 1.408
Excess inventories should be avoided as a practice for effective internal controls of Small and Medium Scale Enterprises
990 4.11 .890
Inventory stock-out should be avoided as a practice for the effective operations of Small and Medium Scale Enterprises
990 4.22 .841
On-the-job training should be organized for staff on inventory management needed as a practice for the effective operations of Small and Medium Scale Enterprises
990 2.80 1.422
Inventories should be ordered as a practice following laid down guidelines for effective operations of Small and Medium Scale Enterprises
990 2.84 1.415
251
Inventory planning should be made at regular intervals as a practice for effective operations of Small and Medium Scale Enterprises
990 2.71 1.297
Inventories should be properly checked on arrival as a practice for effective operations of Small and Medium Scale Enterprises
990 4.09 .918
Economic Order Quantity (EOQ) and Just-in-Time (JIT) should be used to ascertain inventory level as a practice for effective operations of Small and Medium Scale Enterprises
990 2.43 .898
Valid N (listwise) 990
252
Research question Five Descriptive Statistics
N Mean Std. Deviation
Management should set up disbursement system in managing accounts payable as a practice for effective operations of Small and Medium Scale Enterprises
990 2.24 1.076
Accounts payable policies and procedures should be formulated as a practice for effective operations of Small and Medium Scale Enterprises
990 2.78 1.302
The duties of staff handling accounts payable should be segregated as a practice for effective operations of Small and Medium Scale Enterprises
990 2.69 1.289
Accounts payable systems should be monitored and reevaluated at intervals as a practice for effective operations of Small and Medium Scale Enterprises
990 2.91 1.388
Accounts payables should be controlled as a practice for effective operations of Small and Medium Scale Enterprises
990 2.83 1.435
Accounts payables received from customers should go with a time frame for payment as a practice for effective operations of Small and Medium Scale Enterprises
990 3.94 1.127
Terms of agreement should be made for every credit receipt as a practice for effective business operations of Small and Medium Scale Enterprises
990 3.32 1.378
Staff should be trained on credit payment policies as a practice for effective operations of Small and Medium Scale Enterprises
990 2.70 1.325
Management should review accounts payable policies from time to time for effective operations of Small and Medium Scale Enterprises
990 2.86 1.296
Management should project a limit on accounts payable as a practice for effective operations of Small and Medium Scale Enterprises
990 2.76 1.322
Valid N (listwise) 990
Research question Six Descriptive Statistics
N Mean Std. Deviation
The rate of return on investments should be considered before actually investing in working capital as a practice for effective operations of Small and Medium Scale Enterprises
990 4.04 1.006
Investment policies should be formulated as a practice for effective operations of Small and Medium Scale Enterprises
990 2.81 1.466
Risk on investments should be evaluated as a practice for effective operations of Small and Medium Scale Enterprises
990 3.62 1.334
Management should engage in training on best investment practices for effective operations of Small and Medium Scale Enterprises
990 2.80 1.330
All idle cash should be invested into the business as a practice for effective operations of Small and Medium Scale Enterprises
990 3.87 1.145
Investment decisions should be left only in the hands of management as a practice for effective operations of Small and Medium Scale Enterprises
990 4.12 1.025
253
Contractual agreements should be reached for every investment made to facilitate effective operations of Small and Medium Scale Enterprises
990 3.64 1.256
Investment as a practice policies and procedures should be reviewed periodically for effective operations of Small and Medium Scale Enterprises
990 2.73 1.337
Liquidity and profitability should be major determinants of investment in working capital as a practice for effective operations of Small and Medium Scale Enterprises
990 3.91 1.082
Investment conversion period (i.e. cash-to-cash conversion cycle) should be considered before investing into business transactions as a practice for effective operations of Small and Medium Scale Enterprises
990 3.25 1.345
Valid N (listwise) 990
254
Appendix J
Clusters for Research Questions
Mean
Std.
Deviation
Cluster 1 3.7940 1.07827
Cluster 2 3.8120 1.06915
Cluster 3 3.3880 1.28400
Cluster 4 3.2900 1.14877
Cluster 5 2.9030 1.18347
Cluster 6 3.4790 1.99079
255
Appendix K
Group Statistics and Independent T-test for Hypothesis 1 T-Test for Ho1
Group Statistics
Category N Mean
Std. Deviation Std. Error Mean
Equity finance as a source of financing working capital by Small and Medium Scale Enterprises for effective operations
Manager 556 3.79 1.239 .053
Accountant 434 4.06 1.037 .050
Long-term debt as a source of financing working capital for the retained earnings of Small and Medium Scale Enterprises
Manager 556 3.96 1.024 .043
Accountant 434 4.10 .904 .043
Asset-based financing as a source of funding working capital for effective operations of Small and Medium Scale Enterprises
Manager 556 2.72 1.421 .060
Accountant 434 2.97 1.353 .065
Accounts payable as a valuable source of financing in working capital to meet short-term obligations of Small and Medium Scale Enterprises
Manager 556 3.93 1.149 .049
Accountant
434 4.12 .969 .047
Accruals as a discretionary source of financing in working capital for optimal resource utilization of Small and Medium Scale Enterprises
Manager 556 3.87 1.126 .048
Accountant 434 4.04 .948 .046
Bank loan stands as a source of financing working capital for the liquidity of Small and Medium Scale Enterprises
Manager 556 4.12 .915 .039
Accountant 434 4.31 .721 .035
Promoters fund as a source of financing working capital by Small and Medium Scale Enterprises for effective operations
Manager 556 3.51 1.283 .054
Accountant 434 3.66 1.204 .058
Borrowing from friends and family as a source of financing in working capital for the profitability of Small and Medium Scale Enterprises
Manager 556 4.21 .906 .038
Accountant 434 4.15 .885 .042
Thrift as a source financing working capital for effective operations of Small and Medium Scale Enterprises
Manager 556 4.35 .746 .032
Accountant 434 4.37 .714 .034
Unsecured financing as a source of financing working capital for the solvency of Small and Medium Scale Enterprises
Manager 556 2.90 1.403 .060
Accountant 434 2.93 1.433 .069
256
Independent Samples Test
Levene's Test for Equality of
Variances t-test for Equality of Means
F Sig. t Df
Sig. (2-
tailed)
Mean Differen
ce
Std. Error
Difference
95% Confidence Interval of the
Difference
Lower Upper
Equity finance as a source of financing working capital by Small and Medium Scale Enterprises for effective operations
Equal variances assumed
26.819 .000 -3.600 988 .000 -.266 .074 -.411 -.121
Equal variances not assumed
-3.679 983.183 .000 -.266 .072 -.408 -.124
Long-term debt as a used in financing working capital for the retained earnings of Small and Medium Scale Enterprises
Equal variances assumed
1.416 .234 -2.290 988 .022 -.143 .062 -.265 -.020
Equal variances not assumed
-2.326 973.247 .020 -.143 .061 -.263 -.022
Asset-based financing as a source of funding working capital for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
3.470 .063 -2.822 988 .005 -.252 .089 -.427 -.077
Equal variances not assumed
-2.840 950.204 .005 -.252 .089 -.426 -.078
Accounts payable as a valuable source of financing in working capital to meet short-term obligations of Small and Medium Scale Enterprises
Equal variances assumed
9.311 .002 -2.821 988 .005 -.194 .069 -.329 -.059
Equal variances not assumed
-2.880 982.138 .004 -.194 .067 -.326 -.062
Accruals as a discretionary source of financing in working capital for optimal resource utilization of Small and Medium Scale Enterprises
Equal variances assumed
13.631 .000 -2.416 988 .016 -.163 .067 -.295 -.031
Equal variances not assumed
-2.468 982.239 .014 -.163 .066 -.292 -.033
Bank loans stands as a source of financing working capital for the liquidity of Small and Medium Scale Enterprises
Equal variances assumed
10.141 .001 -3.638 988 .000 -.195 .054 -.300 -.090
Equal variances not assumed
-3.744 987.885 .000 -.195 .052 -.297 -.093
Promoters fund as a source of financing working capital by Small and Medium Scale Enterprises for effective operations
Equal variances assumed
4.142 .042 -1.875 988 .061 -.150 .080 -.307 .007
Equal variances not assumed
-1.890 955.183 .059 -.150 .079 -.306 .006
Borrowing from friends and family as a vital source of
Equal variances assumed
1.180 .278 .994 988 .321 .057 .057 -.056 .170
257
financing in working capital for the profitability of Small and Medium Scale Enterprises
Equal variances not assumed
.996 940.049 .319 .057 .057 -.055 .169
Thrift as a source financing working capital for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
3.529 .061 -.334 988 .739 -.016 .047 -.108 .076
Equal variances not assumed
-.335 948.030 .737 -.016 .047 -.107 .076
Unsecured financing as a source of financing working capital for the solvency of Small and Medium Scale Enterprises
Equal variances assumed
.525 .469 -.283 988 .777 -.026 .091 -.204 .152
Equal variances not assumed
-.283 921.231 .778 -.026 .091 -.204 .153
258
Appendix L
Group Statistics and Independent T-test for Hypothesis 2 T-Test for Ho2
Group Statistics
Category N Mean Std. Deviation Std. Error Mean
Maintaining optimum cash balance by Small and Medium Scale Enterprises as a practice for effective operations
Manager 556 4.15 1.077 .046
Accountant 434 3.97 1.113 .053
Management of cash inflows as a facilitator for effective operations of Small and Medium Scale Enterprises
Manager 556 4.22 .897 .038
Accountant 434 4.33 .739 .035
Sound cash planning policies as a practice by Small and Medium Scale Enterprises for effective operations
Manager 556 4.31 .759 .032
Accountant 434 4.32 .754 .036
Investment of excessive cash as a practice for effective operations of Small and Medium Scale Enterprises
Manager 556 3.93 1.041 .044
Accountant 434 3.96 1.014 .049
Monitoring cash outflows as a practice by Small and Medium Scale Enterprises for effective operations
Manager 556 4.04 .952 .040
Accountant 434 3.95 1.038 .050
Small and Medium Scale Enterprises in Delta State should synchronizes their cash inflows with their cash outflows as a practice for effective business operations
Manager 556 3.57 1.326 .056
Accountant
434 3.63 1.278 .061
Cash receipts should be forecasted as a practice for effective operations by Small and Medium Scale Enterprises
Manager 556 3.00 1.270 .054
Accountant 434 3.14 1.230 .059
Cash expenditures should be forecasted as a practice for effective operations by Small and Medium Scale Enterprises
Manager 556 3.79 1.148 .049
Accountant 434 3.92 1.093 .052
Staff dealing with cash should be trained periodically as a practice for effective operations by Small and Medium Scale Enterprises
Manager 556 3.55 1.065 .045
Accountant 434 3.51 1.113 .053
Staff handling cash should be rotated at intervals for effective internal controls by Small and Medium Scale Enterprises
Manager 556 3.49 1.254 .053
Accountant 434 3.49 1.125 .054
259
Independent Samples Test
Levene's Test for
Equality of Variances t-test for Equality of Means
F Sig. t Df
Sig. (2-
tailed) Mean
Difference Std. Error Difference
95% Confidence Interval of the
Difference
Lower Upper
Maintaining optimum cash balance by Small and Medium Scale Enterprises as a practice for effective operations
Equal variances assumed
.003 .955 2.652 988 .008 .186 .070 .048 .323
Equal variances not assumed
2.641 915.440 .008 .186 .070 .048 .324
Management of cash inflows as a facilitator for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
8.267
.004 -2.221 988 .027 -.118 .053 -.223 -.014
Equal variances not assumed
-2.274 985.041 .023 -.118 .052 -.220 -.016
Sound cash planning policies as a practice by Small and Medium Scale Enterprises for effective operations
Equal variances assumed
.323 .570 -.299 988 .765 -.015 .049 -.110 .081
Equal variances not assumed
-.300 933.244 .765 -.015 .048 -.110 .081
Investment of excessive cash as a practice for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
.080 .778 -.462 988 .644 -.030 .066 -.160 .099
Equal variances not assumed
-.464 941.285 .643 -.030 .066 -.159 .098
Monitoring cash outflows i as a practice by Small and Medium Scale Enterprises for effective operations
Equal variances assumed
3.465
.063 1.422 988 .155 .090 .063 -.034 .215
Equal variances not assumed
1.407 889.074 .160 .090 .064 -.036 .216
Small and Medium Scale Enterprises in Delta State should synchronizes their cash inflows with their cash outflows for effective business operations
Equal variances assumed
1.278
.259 -.726 988 .468 -.061 .084 -.225 .103
Equal variances not assumed
-.729 945.646 .466 -.061 .083 -.224 .103
Cash receipts should be forecasted as a practice for effective operations
Equal variances assumed
.076 .783 -1.803 988 .072 -.145 .080 -.302 .013
260
by Small and Medium Scale Enterprises
Equal variances not assumed
-1.810 943.617 .071 -.145 .080 -.301 .012
Cash expenditures should be forecasted as a practice for effective operations by Small and Medium Scale Enterprises
Equal variances assumed
2.638
.105 -1.809 988 .071 -.130 .072 -.272 .011
Equal variances not assumed
-1.820 950.204 .069 -.130 .072 -.271 .010
Staff dealing with cash should be trained periodically as a practice for effective operations by Small and Medium Scale Enterprises
Equal variances assumed
2.717
.100 .610 988 .542 .042 .070 -.094 .179
Equal variances not assumed
.607 910.259 .544 .042 .070 -.095 .180
Staff handling cash should be rotated at intervals as a practice for effective internal controls by Small and Medium Scale Enterprises
Equal variances assumed
5.236
.022 1.428 988 .153 .110 .077 -.041 .260
Equal variances not assumed
1.448 968.943 .148 .110 .076 -.039 .258
261
Appendix M
Group Statistics and Independent T-test for Hypothesis 3 T-Test for Ho3
Group Statistics
Category N Mean Std.
Deviation
Std. Error Mean
Account receivables controlled as a practice for effective operations by Small and Medium Scale Enterprises
Manager 556 3.94 1.033 .044
Accountant 434 3.93 1.049 .050
Small and Medium Scale Enterprises should evaluate the average credit extended to customers required for their effective business operations
Manager 556 3.58 1.193 .051
Accountant 434 3.78 1.053 .051
Small and Medium Scale Enterprises should project expected sales and expected investment in receivables for effective business operations
Manager 556 3.60 1.182 .050
Accountant 434 3.65 1.101 .053
Account receivables to customers should go with a time lag for repayment required for effective operations of Small and Medium Scale Enterprises
Manager 556 4.27 .837 .035
Accountant 434 3.98 1.027 .049
Management of Small and Medium Scale Enterprises should formulate policies guiding accounts receivables for effective business operations
Manager 556 2.88 1.439 .061
Accountant 434 3.04 1.521 .073
Terms of agreement should be made for every credit sales for effective operations of Small and Medium Scale Enterprises
Manager 556 3.87 1.135 .048
Accountant 434 3.68 1.343 .064
Management should make expectations on account receivable turnover and resulting bad debts for effective operations of Small and Medium Scale Enterprises
Manager 556 3.22 1.398 .059
Accountant 434 3.15 1.497 .072
Management should review accounts receivable policies from time to time for effective operations of Small and Medium Scale Enterprises
Manager 556 2.99 1.487 .063
Accountant 434 3.11 1.450 .070
Collection policy should be made for obtaining payments of past due accounts for effective operations of Small and Medium Scale Enterprises
Manager 556 2.75 1.491 .063
Accountant 434 2.75 1.517 .073
Staff should be trained in credit and collection policies for the effective operations of Small and Medium Scale Enterprises
Manager 556 2.82 1.372 .058
Accountant 434 2.75 1.455 .070
Independent Samples Test
Levene's Test for Equality of
Variances t-test for Equality of Means
F Sig. T Df Sig. (2-tailed)
Mean Differenc
e Std. Error Difference
95% Confidence Interval of the
Difference
Lower Upper
Account receivables controlled as a practice for effective operations by Small and Medium
Equal variances assumed
.620 .431 .127 988 .899 .008 .067 -.122 .139
262
Scale Enterprises Equal variances not assumed
.127 923.766 .899 .008 .067 -.123 .140
Small and Medium Scale Enterprises should evaluate the average credit extended to customers required for their effective business operations
Equal variances assumed
13.483 .000 -2.806 988 .005 -.204 .073 -.346 -.061
Equal variances not assumed
-2.849 973.109 .004 -.204 .072 -.344 -.063
Small and Medium Scale Enterprises should project expected sales and expected investment in receivables for effective business operations
Equal variances assumed
3.404 .065 -.699 988 .485 -.051 .073 -.196 .093
Equal variances not assumed
-.705 957.891 .481 -.051 .073 -.194 .092
Account receivables to customers should go with a time lag for repayment for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
7.002 .008 4.886 988 .000 .290 .059 .173 .406
Equal variances not assumed
4.766 824.928 .000 .290 .061 .170 .409
Management of Small and Medium Scale Enterprises should formulate policies guiding accounts receivables for effective business operations
Equal variances assumed
5.004 .026 -1.665 988 .096 -.157 .094 -.343 .028
Equal variances not assumed
-1.654 904.833 .098 -.157 .095 -.344 .029
Terms of agreement should be made for every credit sales for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
32.153 .000 2.495 988 .013 .197 .079 .042 .351
Equal variances not assumed
2.445 845.523 .015 .197 .080 .039 .355
Management should make expectations on account receivable turnover and resulting bad debts for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
5.808 .016 .710 988 .478 .066 .092 -.116 .247
Equal variances not assumed
.704 898.474 .482 .066 .093 -.117 .248
Management should review accounts receivable policies from time to time for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
1.104 .294 -1.226 988 .221 -.115 .094 -.300 .069
Equal variances not assumed
-1.230 941.209 .219 -.115 .094 -.300 .069
263
Collection policy should be made for obtaining payments of past due accounts for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
.551 .458 .001 988 .999 .000 .096 -.189 .189
Equal variances not assumed
.001 922.693 .999 .000 .096 -.189 .189
Staff should be trained in credit and collection policies for the effective operations of Small and Medium Scale Enterprises
Equal variances assumed
4.578 .033 .835 988 .404 .075 .090 -.102 .253
Equal variances not assumed
.829 903.496 .407 .075 .091 -.103 .254
264
Appendix N
Group Statistics and Independent T-test for Hypothesis 4 T-Test for Ho4
Group Statistics
Category N Mean Std.
Deviation
Std. Error Mean
Minimum stock level should be fixed for the effective operations of Small and Medium Scale Enterprises
Manager 556 4.03 .940 .040
Accountant 434 3.91 1.093 .052
Inventory management policies should be made for optimal resource utilization of Small and Medium Scale Enterprises
Manager 556 2.84 1.378 .058
Accountant 434 2.99 1.364 .065
Sales forecast should be developed in inventory management for the effective operations of Small and Medium Scale Enterprises
Manager 556 2.87 1.389 .059
Accountant 434 2.73 1.430 .069
Excess inventories should be avoided for effective internal controls of Small and Medium Scale Enterprises
Manager 556 4.06 .908 .039
Accountant 434 4.17 .862 .041
Inventory stock-out are avoided for the effective operations of Small and Medium Scale Enterprises
Manager 556 4.22 .839 .036
Accountant 434 4.21 .845 .041
On-the-job training should be organized for staff on inventory management needed for the effective operations of Small and Medium Scale Enterprises
Manager 556 2.83 1.429 .061
Accountant 434 2.77 1.413 .068
Inventories should be ordered following laid down guidelines for effective operations of Small and Medium Scale Enterprises
Manager 556 2.84 1.413 .060
Accountant 434 2.84 1.419 .068
Inventory planning should be made at regular intervals for effective operations of Small and Medium Scale Enterprises
Manager 556 2.66 1.315 .056
Accountant 434 2.77 1.272 .061
Inventories should be properly checked on arrival for effective operations of Small and Medium Scale Enterprises
Manager 556 4.03 .963 .041
Accountant 434 4.17 .852 .041
Economic Order Quantity (EOQ) and Just-in-Time (JIT) should be used to ascertain inventory level for effective operations of Small and Medium Scale Enterprises
Manager 556 2.35 .930 .039
Accountant 434 2.53 .846 .041
Independent Samples Test
Levene's Test for Equality of
Variances t-test for Equality of Means
F Sig. t Df Sig. (2-tailed)
Mean Differenc
e
Std. Error
Difference
95% Confidence
Interval of the Difference
Lower Upper
Minimum stock level should be fixed for the effective operations of Small and Medium Scale Enterprises
Equal variances assumed
12.470 .000 1.989 988 .047 .129 .065 .002 .256
Equal variances not assumed
1.953 855.025 .051 .129 .066 .000 .258
265
Inventory management policies should be made for optimal resource utilization of Small and Medium Scale Enterprises
Equal variances assumed
.685 .408 -1.696 988 .090 -.149 .088 -.322 .023
Equal variances not assumed
-1.698 934.780 .090 -.149 .088 -.321 .023
Sales forecast should be developed in inventory management for the effective operations of Small and Medium Scale Enterprises
Equal variances assumed
2.234 .135 1.529 988 .127 .138 .090 -.039 .315
Equal variances not assumed
1.524 917.513 .128 .138 .090 -.040 .315
Excess inventories should be avoided for effective internal controls of Small and Medium Scale Enterprises
Equal variances assumed
.001 .977 -1.899 988 .058 -.108 .057 -.220 .004
Equal variances not assumed
-1.911 951.051 .056 -.108 .057 -.219 .003
Inventory stock-out should be avoided for the effective operations of Small and Medium Scale Enterprises
Equal variances assumed
.155 .694 .195 988 .845 .011 .054 -.095 .116
Equal variances not assumed
.195 927.571 .845 .011 .054 -.095 .116
On-the-job training should be organized for staff on inventory management needed for the effective operations of Small and Medium Scale Enterprises
Equal variances assumed
.199 .656 .654 988 .513 .060 .091 -.119 .238
Equal variances not assumed
.655 935.065 .513 .060 .091 -.119 .238
Inventories should be ordered following laid down guidelines for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
.005 .944 .000 988 .999 .000 .091 -.178 .178
Equal variances not assumed
.000 928.767 .999 .000 .091 -.178 .178
Inventory planning should be made at regular intervals for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
1.117 .291 -1.390 988 .165 -.115 .083 -.278 .048
Equal variances not assumed
-1.396 944.133 .163 -.115 .083 -.278 .047
Inventories should be properly checked on arrival for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
1.217 .270 -2.307 988 .021 -.135 .059 -.250 -.020
Equal variances not assumed
-2.342 972.650 .019 -.135 .058 -.249 -.022
Economic Order Quantity (EOQ) and Just-in-Time (JIT)
Equal variances assumed
4.238 .040 -3.160 988 .002 -.181 .057 -.293 -.069
266
should be used to ascertain inventory level for effective operations of Small and Medium Scale Enterprises
Equal variances not assumed
-3.197 965.147 .001 -.181 .057 -.292 -.070
267
Appendix O
Group Statistics and Independent T-test for Hypothesis 5 T-Test for Ho5
Group Statistics
Category N Mean
Std. Deviation Std. Error Mean
Management should set up disbursement system in managing accounts payable for effective operations of Small and Medium Scale Enterprises
Manager 556 2.45 1.018 .043
Accountant 434 1.98 1.089 .052
Accounts payable policies and procedures should be formulated for effective operations of Small and Medium Scale Enterprises
Manager 556 2.73 1.319 .056
Accountant 434 2.84 1.280 .061
The duties of staff handling accounts payable should be segregated for effective operations of Small and Medium Scale Enterprises
Manager 556 2.66 1.283 .054
Accountant 434 2.74 1.296 .062
Accounts payable systems should be monitored and reevaluated at intervals for effective operations of Small and Medium Scale Enterprises
Manager 556 3.06 1.381 .059
Accountant 434 2.71 1.374 .066
Accounts payables should be controlled for effective operations of Small and Medium Scale Enterprises
Manager 556 2.88 1.430 .061
Accountant 434 2.76 1.442 .069
Accounts payables received from customers should go with a time frame for payment required for effective operations of Small and Medium Scale Enterprises
Manager 556 3.92 1.086 .046
Accountant 434 3.97 1.178 .057
Terms of agreement should be made for every credit receipt for effective business operations of Small and Medium Scale Enterprises
Manager 556 3.36 1.393 .059
Accountant 434 3.28 1.359 .065
Staff are trained on credit payment policies for effective operations of Small and Medium Scale Enterprises
Manager 556 2.69 1.336 .057
Accountant 434 2.71 1.312 .063
Management should review accounts payable policies from time to time for effective operations of Small and Medium Scale Enterprises
Manager 556 2.82 1.321 .056
Accountant 434 2.92 1.261 .061
Management should project a limit on accounts payable for effective operations of Small and Medium Scale Enterprises
Manager 556 2.72 1.359 .058
Accountant 434 2.81 1.274 .061
Independent Samples Test
Levene's Test for
Equality of Variances t-test for Equality of Means
F Sig. t df
Sig. (2-
tailed)
Mean Differen
ce
Std. Error
Difference
95% Confidence Interval of the
Difference
Lower Upper
268
Management should set up disbursement system in managing accounts payable for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
3.246 .072 7.054 988 .000 .474 .067 .342 .606
Equal variances not assumed
6.996 898.980 .000 .474 .068 .341 .608
Accounts payable policies and procedures should be formulated for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
1.078 .299 -1.252 988 .211 -.104 .083 -.268 .059
Equal variances not assumed
-1.257 942.800 .209 -.104 .083 -.267 .059
The duties of staff handling accounts payable should be segregated for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
.041 .839 -.986 988 .325 -.081 .083 -.243 .081
Equal variances not assumed
-.984 925.849 .325 -.081 .083 -.244 .081
Accounts payable systems should be monitored and reevaluated at intervals for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
.033 .855 3.916 988 .000 .346 .088 .172 .519
Equal variances not assumed
3.919 932.722 .000 .346 .088 .173 .519
Accounts payables should be controlled for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
.263 .608 1.266 988 .206 .116 .092 -.064 .297
Equal variances not assumed
1.264 926.767 .206 .116 .092 -.064 .297
Accounts payables received from customers should go with a time frame for payment required for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
1.141 .286 -.667 988 .505 -.048 .072 -.190 .093
Equal variances not assumed
-.661 891.870 .509 -.048 .073 -.191 .095
Terms of agreement should be made for every credit receipt for effective business operations of Small and Medium Scale Enterprises
Equal variances assumed
1.353 .245 .876 988 .381 .077 .088 -.096 .251
Equal variances not assumed
.879 940.994 .380 .077 .088 -.095 .250
Staff should be trained on credit payment policies for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
.649 .421 -.182 988 .856 -.015 .085 -.182 .151
Equal variances not assumed
-.182 937.975 .855 -.015 .085 -.182 .151
Management should review accounts payable policies from
Equal variances assumed
4.004 .046 -1.190 988 .234 -.099 .083 -.262 .064
269
time to time for effective operations of Small and Medium Scale Enterprises
Equal variances not assumed
-1.196 949.070 .232 -.099 .082 -.261 .063
Management should project a limit on accounts payable for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
6.417 .011 -1.039 988 .299 -.088 .085 -.254 .078
Equal variances not assumed
-1.048 955.737 .295 -.088 .084 -.253 .077
270
Appendix P
Group Statistics and Independent T-test for Hypothesis 6 T-Test for Ho6
Group Statistics
Category N Mean
Std. Deviation
Std. Error Mean
The rate of return on investments should be considered before actually investing in working capital for effective operations of Small and Medium Scale Enterprises
Manager 556 4.00 .983 .042
Accountant 434 4.09 1.035 .050
Investment policies should be formulated for effective operations of Small and Medium Scale Enterprises
Manager 556 2.81 1.434 .061
Accountant 434 2.80 1.506 .072
Risk on investments should be evaluated for effective operations of Small and Medium Scale Enterprises
Manager 556 3.60 1.095 .046
Accountant 434 3.57 1.518 .073
Management should engage in training on best investment practices for effective operations of Small and Medium Scale Enterprises
Manager 556 2.80 1.316 .056
Accountant 434 2.80 1.349 .065
All idle cash should be invested into the business for effective operations of Small and Medium Scale Enterprises
Manager 556 4.01 1.027 .044
Accountant 434 3.69 1.259 .060
Investment decisions should be left only in the hands of management for effective operations of Small and Medium Scale Enterprises
Manager 556 4.28 .810 .034
Accountant 434 3.91 1.216 .058
Contractual agreements should be reached for every investment made to facilitate effective operations of Small and Medium Scale Enterprises
Manager 556 3.61 1.060 .045
Accountant 434 3.59 1.394 .067
Investment policies and procedures should be reviewed periodically for effective operations of Small and Medium Scale Enterprises
Manager 556 2.78 1.303 .055
Accountant 434 2.65 1.377 .066
Liquidity and profitability should be major determinants of investment in working capital for effective operations of Small and Medium Scale Enterprises
Manager 556 3.91 1.115 .047
Accountant 434 3.92 1.039 .050
Investment conversion period (i.e. cash-to-cash conversion cycle) should be considered before investing into business transactions for effective operations of Small and Medium Scale Enterprises
Manager 556 3.47 1.236 .052
Accountant 434 2.95 1.372 .066
271
Independent Samples Test
Levene's Test for Equality of
Variances t-test for Equality of Means
F Sig. t Df Sig. (2-tailed)
Mean Differen
ce
Std. Error
Difference
95% Confidence Interval of the
Difference
Lower Upper
The rate of return on investments should be considered before actually investing in working capital for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
.476 .490 -1.267 988 .205 -.082 .064 -.208 .045
Equal variances not assumed
-1.259 906.581 .208 -.082 .065 -.209 .046
Investment policies should be formulated for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
3.472 .063 .113 988 .910 .011 .094 -.174 .195
Equal variances not assumed
.112 908.025 .911 .011 .094 -.175 .196
Risk on investments should be evaluated for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
128.747 .000 7.505 988 .000 .624 .083 .461 .787
Equal variances not assumed
7.218 758.697 .000 .624 .086 .454 .793
Management should engage in training on best investment practices for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
.294 .588 .052 988 .959 .004 .085 -.163 .172
Equal variances not assumed
.052 919.648 .959 .004 .085 -.163 .172
All idle cash should be invested into the business for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
35.654 .000 4.422 988 .000 .321 .073 .179 .464
Equal variances not assumed
4.314 825.470 .000 .321 .074 .175 .468
Investment decisions should be left only in the hands of management for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
56.887 .000 5.771 988 .000 .373 .065 .246 .499
Equal variances not assumed
5.503 717.755 .000 .373 .068 .240 .506
Contractual agreements should be reached for every investment made to facilitate effective operations of Small and Medium Scale Enterprises
Equal variances assumed
72.288 .000 7.991 988 .000 .623 .078 .470 .776
Equal variances not assumed
7.732 787.103 .000 .623 .081 .465 .782
272
Investment policies and procedures should be reviewed periodically for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
5.637 .018 1.544 988 .123 .132 .086 -.036 .300
Equal variances not assumed
1.534 905.035 .125 .132 .086 -.037 .301
Liquidity and profitability should be major determinants of investment in working capital for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
2.007 .157 -.127 988 .899 -.009 .069 -.145 .127
Equal variances not assumed
-.128 957.866 .898 -.009 .069 -.144 .126
Investment conversion period (i.e. cash-to-cash conversion cycle) should be considered before investing into business transactions for effective operations of Small and Medium Scale Enterprises
Equal variances assumed
2.005 .157 8.662 988 .000 .720 .083 .557 .883
Equal variances not assumed
8.551 879.945 .000 .720 .084 .555 .885
273
Appendix Q
Summary of Group Statistics and Independent Samples Test for
Hypothesis 1-6
Group Statistics
VAR00007 N Mean Std. Deviation
Std. Error Mean
Hypothesis 1 Managers 556 3.7360 .54161 .17127
Accountant 434 3.8710 .52069 .16466
Hypothesis 2 Managers 556 3.8100 .40216 .12717
Accountant 434 3.8160 .38379 .12136
Hypothesis 3 Managers 556 3.3920 .53447 .16902
Accountant 434 3.3820 .47382 .14984
Hypothesis 4 Managers 556 3.2730 .71675 .22666
Accountant 434 3.3090 .70715 .22362
Hypothesis 5 Managers 556 2.9290 .42707 .13505
Accountant 434 2.8720 .50082 .15837
Hypothesis 6 Managers 556 3.5970 .57831 .18288
Accountant 434 3.3270 .54277 .17164
Independent Samples Test
Levene's Test for
Equality of Variances t-test for Equality of Means
F Sig. T df Sig. (2-tailed)
Mean Difference
Std. Error Difference
95% Confidence Interval of the
Difference
Lower Upper
Hypothesis 1 Equal variances assumed
.001 .971 -.568 18 .577 -.13500 .23758 -.63414 .36414
Equal variances not assumed
-.568 17.972 .577 -.13500 .23758 -.63420 .36420
Hypothesis 2 Equal variances assumed
.010 .923 -.034 18 .973 -.00600 .17579 -.37532 .36332
Equal variances not assumed
-.034 17.961 .973 -.00600 .17579 -.37538 .36338
Hypothesis 3 Equal variances assumed
.187 .670 .044 18 .965 .01000 .22587 -.46453 .48453
Equal variances not assumed
.044 17.745 .965 .01000 .22587 -.46502 .48502
Hypothesis 4 Equal variances assumed
.003 .959 -.113 18 .911 -.03600 .31840 -.70493 .63293
274
Equal variances not assumed
-.113 17.997 .911 -.03600 .31840 -.70494 .63294
Hypothesis 5 Equal variances assumed
.000 .999 .274 18 .787 .05700 .20814 -.38028 .49428
Equal variances not assumed
.274 17.562 .787 .05700 .20814 -.38106 .49506
Hypothesis 6 Equal variances assumed
.048 .829 1.077 18 .296 .27000 .25081 -.25693 .79693
Equal variances not assumed
1.077 17.928 .296 .27000 .25081 -.25708 .79708