wm220i installation guide january 19 2016

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    January2016

    The Nureva Span ideaon system

    WM220 dual systeminstallation guide

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    ImportantSAFETY WARNINGS

    Prior to the installation of this product, the installation instructions should be completely read and

    completely understood to avoid personal injury and property damage. The installer is responsible

    for ensuring all components are properly assembled and installed using the instructions provided.

    WARNING:Failure to provide adequate structural strength for the wall mount can result in

    serious personal injury or damage to property. The anchors and wall to which this equipment

    is attached must be able to support four times the combined weight of all equipment.

    Ensure the wall structure is reinforced as required before installing the equipment.

    WARNING:Exceeding the wall mounts weight capacity can result in serious personal

    injury or damage to equipment. The installer is responsible for ensuring the combined

    weight of all components attached to the wall mount does not exceed 33 lb. (15 kg).

    WARNING: Adding additional weight to the boom by leaning, hanging or storing

    items on it can result in serious personal injury or damage to property.

    WARNING:Never operate this system if it is damaged. Do not open or modify the

    parts or accessories. Do not use with parts or accessories not recommended by the

    manufacturer. Contact your reseller with questions regarding replacement parts.

    WARNING: The projector is a Class 2 laser device. Do not stare into the

    projector beam. The bright light may result in permanent eye damage. Thisprojector conforms to IEC 60825-1: 2007 and CFR 1040.10 and 1040.11.

    except for deviations to Laser Notice No.50, dated June 24, 2007.

    WARNING: The touch module is certified as a Class 1 laser device. Do not open or

    disassemble the touch module. Any operation or adjustment not specifically instructed

    by the user s guide creates the risk of hazardous laser radiation exposure.

    IMPORTANT: Carefully inspect the installation area.

    Avoid areas with high temperatures, humidity or concentration

    of dust (such as near vents or air conditioners)

    Ensure the projector gets adequate ventilation

    Do not install on walls subject to vibrations and shocks

    IMPORTANT:Do not use chemical or abrasive cleaners on the equipment.

    IMPORTANT:Avoid touching the optical components to prevent scratches.

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    Table of contentsBEFORE Y OU BEGIN

    Installaon overview

    What's in the box

    Supply checklist

    INSTALLATION DO THE INSTALLATION STE PS IN THIS ORDE R

    Measure and mark the installaon locaon

    Install the wallmounts and projectors

    Adjust the projected image

    Image alignment module

    Surface installaon

    Touch module installaon

    Soware download and touch callibraon

    Troubleshoong

    4

    5

    6

    7

    8

    12

    15

    20

    21

    25

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    BOX ONE X 2

    a- Wall mount boom

    b- Adjustment cover

    c - Wall mount plated- Wall mount cover

    e - Screws to attachplate to projector

    f - Projector plate

    g - Screws to attachprojector to boom

    BOX TW O X 2

    h - Touch modulepower cord

    i - Bracket

    j - Alignment card

    k - Touch module

    l - Touch module cover

    m- Wire cover

    n - Screws to attachtouch moduleto bracket

    p - Interactive projector

    q - Power cable

    r - Projector remotecontrol

    s - Stylus x 2

    BOX THREE X 1

    t - NAM2-1 Imagealignment module

    u - Power adapter

    What's in the box

    a

    b

    c d e g

    f

    h

    j

    i

    k

    l

    n

    m

    p

    q

    r

    s

    t

    u

    BOX ONE

    BOX THREE

    BOX TWO

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    You must supplyTo install the system sucessfully you need to provide the following

    items. Go through this checklist and ensure everything is on hand

    before you begin to install the system.

    USB cords x 2

    USB2.0 compliant

    USB-A Male to USB-B mini Male

    Cat5e Extenders - USB2.0 (required beyond 4.5 m)

    HDMI cables x 4

    Ethernet cables x 2

    Cables and connectors

    Must meet the following specifications

    CsPC(s) connected to the projectors

    Windows 8.1 and Intel i5 or equivalent

    HDMI video out port or adaptor

    Support 16:6 aspect ratio and 1920 x 720 video resolution

    4GB+ RAM and 2GB+ free storage

    Wireless keyboard

    Wireless mouse

    Configuration PC a separate laptop used to align the two

    Must meet the following specification

    Windows 8.1 or higher

    Must meet the following specifications

    projected images via the image alignment software

    PartsScrews and anchors x 12 capable of supporting 132 lb.

    #4 screws and anchors x 4

    Wireless router

    ToolsTape measure

    Laser level

    10 mm wrench

    #1 - Phillips screwdriver

    #2 - Phillips screwdriver

    Pencil

    Drafting (white) eraser

    If you are installing an HPL surface

    Wide masking tape

    If you are installing a Da-Lite surface

    Rubber mallet

    3/8" open wrench of socket driver

    Screws and anchors x 20 capable of supporting 350 lb.

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    Measure and mark theinstallaon locaon

    Ensure the area you select to install yoursystem meets the following requirements

    and recommendaons.

    Once you have determined an appropriate location for your system, measure and mark the

    centerline of the system.

    REQUIREMENTS

    Awallcapableofsupporngfourmesthesystemsweightof33lb.(132lb.)

    Awallatnesswithlessthana1/4"bow.

    1/4" MAX.1/4" MAX.1/4" MAX.1/4" MAX.

    Toopmizetouchfunconalityandimagequality,selectanareaawayfromdirectsunlightwherelighngcanbedimmed.

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    Install the wall mounts andprojectors

    This poron of the installaon requires two people.You will need the following tools and parts:

    P ROVIDED

    a - Wall mount boom x 2

    b - Adjustment cover x 2

    c - Wall mount plate x 2d - Wall mount cover x 2

    e - Screws to attach plateto projector x 8

    f - Projector plate x 2

    g - Screws to attachprojector to boom x 8

    p - Interactive projector x 2

    q - Power cable x 2

    YOU MUST PROVIDE

    Tape measure

    Level

    10 mm wrench

    #2 screwdriver

    Screws x 12 and wall anchors x 12capable of supporting 132 lb.

    HDMI cable x2

    USB-A Male to USB-mini Male x2

    a

    b

    c

    d

    pq

    f

    e g

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    Using the measurement marking

    on the side of the boom, adjust

    the boom length to 27.5" and

    tighten the top bolts. Repeat

    with the second boom.

    NOTE:Ifthemountorprojeconsurfaceisextendedorrecessed,addorsubtractthedierence

    fromthismeasurement.

    With the projectors on a soft

    surface to prevent scratches,

    place the projector plate with

    the angled edge alongside the

    projectors vent. Attach the plate

    with the four provided screws.

    Repeat with the second projector.

    Feed the projector power cord,

    mini USB cable, HDMI cables

    and touch module cord through

    the wall mount boom. Ensure

    the correct connector ends

    are being fed through. Repeat

    with the second boom.

    1 Assemble the parts

    2 Determine the wallmount placements

    Once an appropriate location

    has been established for the

    system installation, determine

    where the centerline of the

    entire system will be.

    3 Install the wall mounts

    Ensure the mounting plate is level, mark the

    remaining holes, then secure the plate to the wall

    using screws and anchors capable of supporting

    four times the systems weight of 33 lb. (132

    lb.). Repeat with the second mounting plate.

    Mark the centerline.

    For the left mount: Measure 58 " to the

    left. Mark that measurement and from there

    measure 97" from the floor to the top left

    mounting hole on the plate. Place a mark

    at the top of all six mounting holes.

    For the right mount:Measure 61 " to the

    right. Mark that measurement and from

    there measure 97" from the floor to the

    top left mounting hole on the plate. Place a

    mark at the top of all six mounting holes.

    Refer to Figure 1 on page 11 for the

    wall mount placement.

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    g

    F i g u r e 1

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    pX4pX4pX4pX4

    4 Attach the wall mountboom to the plate

    6 Connect cords tothe projectors

    5 Attach the projectorto the mount

    Place the boom over the plate. Leave bolts loose

    to complete the image adjustment steps.

    Connect the following cords into

    the back of the projectors:

    Projector power cord

    Touch module power cord

    Mini USB cable

    HDMI cable

    Slide the projector onto the mount until

    the plate is centered. Secure the plate to

    the mount with the four screws provided.

    Repeat with the second plate and boom.

    g x 4

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    UP/DOWNLEFT/RIGHT

    IMAGE SIZEIMAGE

    ADJUSTMENT

    UP/DOWNUP/DOWNUP/DOWNLEFT/RIGHTLEFT/RIGHTLEFT/RIGHT

    IMAGE SIZEIMAGE SIZEIMAGE SIZEIMAGE

    ADJUSTMENT

    IMAGE

    ADJUSTMENT

    IMAGE

    ADJUSTMENT

    Adjust the projected images

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    Slide the focus switch on the left side of the

    projector to bring the image into focus.

    Ensure the projector is plugged in,

    then press the power button on

    the projector remote control.

    1 Power on the projector

    3 Level image 4 Even image height 5 Square the image

    Use the middle knob markedRollto level the top of the

    projected image. Check image

    with a level before proceeding

    to the next adjustment.

    Use the far-right knob markedYawto adjust the image until

    both sides are the same

    height. At this point it is more

    important to get the sides even

    in length than it is to get them

    to the recommended length.

    Use the far-left knob markedPitchto adjust the image

    until both sides are plum

    and the image is squared.

    2 Adjust the focus

    Image alignment is an iterave process. You may need

    to perform these steps more than once to achieve a

    correctly sized, aligned image.

    NOTE: Use the knobs on the mount to adjust the image. Do not attempt to shift the projector with your hands

    as this will make the image more difficult to align and could damage the adjustment mechanism.

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    If you need to raise or lower the image, use the

    bolt at the bottom of the boom. The bottom of

    the projected image must be 32" from the floor.

    6 Adjust the height

    UP/DOWNUP/DOWNUP/DOWNUP/DOWN

    If the image needs to be adjusted either to

    the left or to the right, loosen the screws

    that attach the projector plate to the boom,

    slide the projector and t ighten the screws

    again before making the next adjustment.

    7 Adjust image left/right

    LEFT/RIGHTLEFT/RIGHTLEFT/RIGHTLEFT/RIGHT

    8 Measure and adjust

    Measure the image diagonally to determine if it is

    close to the recommended 130" size with a height of

    45 " and length of 122". If the image is significantly

    larger or smaller, adjust the boom length and re-

    adjust the image in the same order of roll, yaw and

    pitch. If the image is skewed, make adjustments in theorder of roll, yaw and pitch until the image is square.

    90o

    90o

    90 o

    90 o

    130"

    90o90o90o

    90o90o90o

    90 o90 o90 o

    90 o90 o90 o

    130"130"130"

    9 Tighten bolts

    Once this is complete, ensure all bolts on the mount

    are tightened and attach the knob adjustment

    cap. Repeat the process on the second projector.

    When the second image is aligned, the two images

    should overlap slightly along the middle edge.

    Once the images are aligned, they shouldoverlap along the middle edge by 1 - 2".

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    Image alignment moduleinstallaon

    Install the image alignment module and use the image alignmentmodule soware to bring the overlapping projected images into a

    single, seamless image.

    H O W I T W O R K S

    The image alignment module (NAM2-1) takes the video signal from the PC(s) connectedto the projectors and allows you to control the geometry of each image separatelyto bring them together in a single seamless projected image. The adjustmentof the image is done using the image alignment software, which is downloadedonto a configuration PC (a separate laptop). The configuration PC is wirelesslyconnected to a router that is connected to the NAM2-1 via the Ethernet jacks.

    P ROVIDED

    t - NAM2-1 imagealignment module

    u - Power adapter

    YOU MUST PROVIDE

    Ethernet cables x 2

    HDMI cables x 2

    Configuration PC A laptopwith an operating system ofWindows 8.1 or higher

    Wireless router

    t

    u

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    1 Connect the NAM2-1

    HDMI cable

    Ethernet cable

    Power adapter

    Installation for a

    two PC system

    Projector BProjector A PC APC B

    Wi-Fi routerConfiguration PC Power adapter

    (Standard AC)

    Two PC

    system

    Direct connect

    The configuration PC can also be connected directly to the NAM2-1 via an Ethernet cable. Thisconfiguration will require you to manually switch the single Ethernet cable between the twoEthernet jacks to adjust the two images sequentially. It also requires the configuration of theEthernet adapter on the control PC. We recommend using the Wi-Fi router configuration as itallows you to readjust the image whenever necessary without having to access the wiring.

    Connect the NAM2-1 to the Wi-Fi router, projectors and PC(s) according to the diagram below. Once

    everything has been connected, you will see two separate desktops projected on the wall.

    2 Set up communication betweenthe configuration PC, the

    wireless router and the NAM2-1

    Ensure the wireless router is set

    up to use the IP address range

    192.168.0.xx. This is the typical

    default setting for wireless routers.

    Connect the configuration PC wirelessly to

    the wireless router. If you need to configure

    the SSID, security or IP address range,

    contact your IT department for assistance.

    The image alignment module has factory setting

    IP addresses

    Channel A 192.168.0.11

    Channel B 192.168.0.12

    3 Download and install theNAM2-1 software

    Go to https://span.nureva.com/download.html

    and download and install the NAM2-1 software

    onto the configuration PC.

    NOTE: The full desktop image may not be visible at this point because the display resolution for theNAM2-1 and the PC(s) has not been set.

    https://span.nureva.com/download.htmlhttps://span.nureva.com/download.html
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    4 Create two channels on the NAM2-1 software

    Launch the NAM2-1 software on your configuration PC

    First, create Channel 011 (CH A). Click File--> New Multi-Function. An icon will appear at the bottom panel.

    Next, create Channel 012 (CH B) by repeating the step above

    There will now be two icons with a red x on the bottom panel

    5 Synchronize the two channels

    Click Synchronize All

    Wait until both the icons on the bottom channel have green checkmarks instead of a red x

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    6 Set the display resolution for the PC(s) connected to the projectors

    At this point, the NAM2-1s resolution has been snychronized to 1920 x 720. The projector PC(s) must be set tomatch this resolution.

    NOTE:A magenta screen may flash every 20 seconds. You may not be able to see the full displaywhen the resolution settings on the image alignment module and projector PC(s) do not match.

    Right-click on the desktop of one of the projected images and navigate to the menu for screen resolution

    IF YOUR SYSTEM HAS ONE PC:

    IF YOUR SYSTEM HAS TWO PCS:

    NAM2-1 (CH A) will automaticallybe selected as the Displayoption.Select 1920 x 720 from theResolutiondrop-down menu.

    Ensure Multiple displaysis setto Extend these displays

    Click on the image of thesecond display. NAM2-1 (CH B)will automatically be selectedas the Display option. Select1920 x 720 from the Resolutiondrop-down menu again.

    NOTE:Windows may provide awarning that some applicationsmight not display correctly. Thisdoes not affect the behaviorof Span ideation software.

    Select 1920 x 720 from theResolutiondrop-down menu

    Repeat these steps with thesecond PC to set the resolution

    NOTE:Windows may provide awarning that some applicationsmight not display correctly. Thisdoes not affect the behavior

    of Span ideation software.

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    7 Image alignment

    Select the channel from the bottom panel for whichever projector has the larger image, either 011 (CH A) or 012 (CH

    Click the Warp tab. This will overlay a grid on the projected images. The colored grid points on the four outside

    corners of each projected image correspond with four grid points in the image alignment software.

    Move Pitch:The slider adjusts how

    many pixels the grid point moves each

    time you make an adjustment. The

    default setting is 1.0 pixel. We suggest

    moving the slider to a larger number

    initially to make larger adjustments

    first, then move the slider to a smalle

    number for precise adjustments

    to bring the images together.

    Start by selecting the alignment grid square in the top left-corner. Use the arrow control on the keyboard to move

    grid point.

    Select each of the remaining three grid points one at a time and adjust the image horizontally and vertically

    If necessary, repeat the process for the other channel by clicking the icon on the bottom panel

    The screen will refresh every time you press the arrow key to move a grid point. It is importantto wait after each adjustment for the screen to refresh before making the next adjustment.

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    8 Save the settings

    Once the two images are aligned, you must save the settings as a file on the configuration PC. This process also saves

    the settings on the NAM2-1 itself. If you do not save the settings, the warp settings you have applied will be lost

    the next time the NAM2-1 goes through the power cycle. You will also need to access the saved files for any future

    adjustments.

    To save the settings

    Click File

    Click Save

    To access the settings to make adjustments

    Click File

    Click Open Config File and choose the file you saved previously

    Click Synchronize Allat the bottom of the panel to apply the saved settings to both channels

    Make any necessary adjustments

    Click File

    Install the surfaceFollow the instrucons for your selected surface

    D a - L i t e I D E A s c r e e n

    W h i s p e r T e k s u r f a c e

    Da-Lite screen installation guideNOTE: The touch modules are attached to the Da-Lite

    screen via brackets included with the screen. Once the

    screen is installed, skip ahead to step 4 of the touch

    module installation in the next section of this guide.

    WhisperTek surface installation guide

    http://nureva-span.uservoice.com/knowledgebase/articles/783354http://nureva-span.uservoice.com/knowledgebase/articles/603927-whispertek-surface-installationhttp://nureva-span.uservoice.com/knowledgebase/articles/603927-whispertek-surface-installationhttp://nureva-span.uservoice.com/knowledgebase/articles/783354
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    Touch moduleinstallaon

    P ROVIDED

    h - Touch modulepower cable x 2

    i - Bracket x 2

    j - Alignment card x 4

    k - Touch module x 2

    l - Touch module cover x 2

    m - Wire cover x 2

    n - Screws to attach touchmodule to bracket x 4

    YOU MUST PROVIDE

    #4 screws x 4 and anchors x 4

    Level

    Tape measure

    #1 Phillips screwdriver

    hi

    j k

    l

    m n

    x4

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    Place the hole on the left side of the bracket over the

    mark you just made. Ensure the bracket is level, and

    secure to the wall with the #4 screws and anchors.

    #4 SCREWS WALL ANCHORS

    X2 X2

    #4 SCREWS#4 SCREWS#4 SCREWS WALL ANCHORSWALL ANCHORSWALL ANCHORS

    X2X2X2 X2X2X2

    2 Install the touch module bracket

    Measure 8 " inches from the bottom corner

    of the wall mount. From there, measure "

    to the left and place a mark on that spot.

    1 Determine touchmodule placement

    Test fit wire cover to conceal the wire. Remove

    the backing on the adhesive and attach the

    cover to the wall. Trim the cover if necessary.

    4 Attach wire cover to wall

    Open the wire cover and lay the

    touch module cord inside. Route

    the cord through the channel inthe touch module and plug it in

    on the side of the unit. Repeat

    with the second touch module

    using the same measurements.

    5 Attach power cord totouch module

    Remove the touch module cover and place the

    touch module over the bracket. The unit is magnetic

    and will hold itself in place while you secure it

    from the front with the two screws provided.

    3 Attach the touch module

    kkkk

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    6 Align the lasers

    Press the adjustment button to switch

    the touch module to adjustment mode;

    the LED on the module will blink red.

    ADJUSTMENT ON/OFFADJUSTMENT ON/OFF

    Gently rotate both the black and grey knobs

    clockwise until they cannot be turned any further.

    Rotate the black knob counter-clockwise to move the laser beams downward

    until they appear on the floor or surface below the projected image.

    Rotate the grey knob counterclockwise until both lasers align symmetrically.

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    Use the two screws captured in the cover to

    reattach the cover to the touch module. Repeat

    process with the second touch module

    Fold the laser alignment cards

    along the dotted line while

    keeping the paper backing

    on the body of the sticker.

    Slide the card diagonally toward the touch module to check if the dot stays within the grey zone all the way

    to the top. Repeat this process on the other beam.Ensurebothbeamsareanequaldistancefromthewall.

    Hold the alignment cards against

    the wall to check if the laser

    falls within the grey zone. If the

    dots are blurred or scattered,

    adjust the black knob until

    they are properly defined.

    If your wall flatness varies

    causing the laser to fall outside

    of the grey zone, use the grey

    knob to adjust the distance

    of the laser from the wall.

    Press the adjustment button again to switch off the

    adjustment mode. The LED will go back to sol id blue.

    WARNING:Touch does not funcon whenthe module is in adjustment mode. Ensureit is switched back aer any adjustments.

    ADJUSTMENT ON/OFFADJUSTMENT ON/OFF

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    Span soware and driverdownload

    Once your computer is connected via the USB and HDMIcable, download and install the LCT driver or dual LCT

    driver and Span ideaon soware to complete this step.

    Instructions for accessing the download are sent via email to your software administrator. Follow

    the URL in the administrators email to complete the driver and software download. Alternatively,

    go to span.nureva.com/download.html.

    Download the LCT driver and Span ideaon soware

    Once the driver has been installed, use the wireless PC keyboard and mouse to click on the touch icon to

    launch the menu. The calibration process is different depending on if your system has one PC or two PCs.

    Follow the steps for your systems configuration.

    1Launch touch software settings

    http://span.nureva.com/download.htmlhttp://span.nureva.com/download.html
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    IF YOUR SYSTEM HAS ONE PC

    2 Touch Area settings

    3 Calibration

    Press and hold the crosshair symbol that appears on the

    screen until it changes to a darker color. Lift your finger and

    follow the dot to the next location. Repeat this step until thecalibration process is complete. Once you have completed the

    first screen, the crosshair symbol will automatically move ove

    the second screen. Repeat this step on the second screen.

    4 Follow the on-screen calibration

    Select TouchAreaSettingand choose Autofrom the

    drop-down menu. The screen will flash a series of dots.

    Select Calibrationfrom the menu and choose

    Manualfrom the drop-down menu.

    1 Matching

    After selecting the Dual LCTicon, select Matching

    and choose Autofrom the drop-down menu.

    The screen will flash a series of dots.

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    Press and hold the crosshair symbol that appears on the screen until it changes to a darker

    color. Lift your finger and follow the dot to the next location. Repeat this step until thecalibration process is complete.

    3 Follow the on-screen calibration

    Select Calibration from the menu and choose

    Manualfrom the drop-down menu.

    2 Calibration

    Select TouchAreaSettingand choose Autofrom the

    drop-down menu. The screen will flash a series of dots.

    1 Touch Area settings

    IF YOUR SYSTEM HAS TWO PCS

    4 Run the LCT driver on the second PC and repeat the calibrationsteps.

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    2016 Nureva Inc. All rights reserved. Nureva, Span, the Nureva logo and the Span logo are trademarks of Nureva Inc. in the United States,

    C d d th t i All thi d t d t d f id l d b t d k f th i

    TroubleshoongFor troubleshoong, please see our Customer support portal.

    https://nureva-span.uservoice.com/knowledgebase/topics/102748-troubleshootinghttps://nureva-span.uservoice.com/knowledgebase/topics/102748-troubleshooting