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Wipro Gallagher Solutions

An Overview

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Wipro Gallagher Solutions - Fueling The Future Lender

End-to-end loan origination from point

of sale through secondary marketing

and interim servicing. On premise and

dedicated hosted deployments.

An application with cloud-based

hosting, for business intelligence,

reporting and dashboarding, uniquely

designed for mortgage banks, lenders,

and executives “on-the-go”

Digital lending portal for borrower

engagement with responsive design

and AI-based chat bots

NetOxygen LOS NetOxygen P.U.L.S.E. NetOxygen Launchpad

Mortgages Home Equity Consumer Small Business

Enterprise Loan Origination Suite“HfS Mortgage as a Service

Winners Circle”

“HW Tech 100”Mortgage Service Provider MT Magazine

30 yrs+Lending

Transformation Experience

1.5 Million +Loans Processed through NetOxygen

20,000Concurrent Users – Certified Scalability

of NetOxygen LOS

NetOxygen SaaS LOS

NetOxygen platform delivered in

Software as a Service (SaaS) model.

Multi tenant hosted deployments.

NetOxygen

Business

Web-based portal for wholesale and

correspondent channels enables

lenders to drive business growth

NetOxygen BPaaS

Business process as a Service

delivered on NetOxygen platform with

SAFE licensed mortgage operations


NetOxygen Highlights

Enabling our customers to benefit from a

“truly digital” mortgage solution.

Loans per year on our

origination platform

NetOxygen

1.5 MilReduction in close times

40%Reduction in origination costs

33%

Closing times achieved 12-14

days

Year-on-year growth in loan

origination volume

8-15%Of product investment

(across product mgmt, engg,

assurance, packaging and

others)

225,000

hours

Of the business revenue re-

invested into innovation and

product development

Combined estimated asset

size of our customer base in

the US

Growth in revenue and

customer base YoY

11%15%-20% $1.1 Tri


NetOxygen Functionality

Consumer

Home Equity

Retail

Wholesale

Correspondent

Consumer Direct

Product & Pricing

Engine (PPE)

Business Rules

Engine

Workflow

Fee engine

Native imaging

Compliance

Management

NetOxygen LOS Configurable

Workflows

NetOxygen

P.U.L.S.E

NetOxygen

APIs

NetOxygen

Launchpad

Third party

Ecosystem

NetOxygen

Business

FinTech

Integrations


End-to-end Origination Solution

Credit & Collateral

Analysis

Campaign

Management

Cross-Sell Support

Streamlined

Application Entry

Borrower

VerificationsQC/Audit

Interim Loan

Servicing

Document

Tracking

Pipeline

Management

Rate Lock

Confirmations

Attribute-Level

Pricing Bumps

SRP Definition

Fee and Escrow

Analysis

Rate sheet

Maintenance

Servicing

Upload

HMDA/LAR

Generation

Prequalification

Analysis

Financial Needs

Analysis

Field

Validation

Rate Locking

Product Pricing

Eligibility

Compliance

Checks

AUS/Credit Orders

Loan Scenarios AUS Validation

Fraud CheckClearing of

Conditions

3rd Party

Service Orders

Order Tracking

Online

Conversation Log

Scanning/

Indexing Images

Automated Stops

and Conditions

Counteroffers

Tolerance

Checks

Loan Disposition

Rule-driven

Closing Packages

Secure Document

Delivery

Prepare

Disbursements

Commitment

Allocations

Agency Delivery

Condition Clearing

Exception Queues

Point of

SaleProcessing Underwriting

Closing /

Funding

Post

ClosingSecondary

Marketing

Lead

Management

Automated:

• Delivery to

Investor

• Review

Conditions

• Onboard

Loan

• Identify

training

documents

• Create

Transfer

Automated:

• QC

• eNote

• Closing

documents

• eNotary

• Funding

• eRecording

Automated:

• Service

ordering and

review

• Condition

fulfilment

• Compliance

• Income

analysis

• Clear to close

Automated:

• Service

ordering and

review

• Verifications

• Data

validation

• Document

classifying

• Data

validation

Automated:

• Ordering of

services

• Qualifications

• Request for

data and

documents

• Initial

discloser

• Assignment

Automated:

• Predictive

Analytics

• Auto content

• Marketing

automation

• Lead scoring

Automated:

• Purchase

device

Reconciling

• Condition

review

• Transfer

creation

• Investor

delivery

• Stipulation

curing

44 Days 44 Days38 Days 27 Days 27 Days 27 Days 18 Days 27 Days 10 Days 27 Days 5 Days


1.0 Value proposition

NetOxygen Value Proposition

Originate mortgage,

commercial re,

consumer, home equity

products in one platform

on SaaS model.

Multi-Channel

Seamlessly Integrated

NetOxygen Launchpad

Retail POS, NetOxygen

Business TPO POS

(correspondent/broker) &

P.U.L.S.E. BI app

Digital Extensions

Ability to scale with

changing business

needs. Robust MS

Azure based platform

handles volume and

users as business scales

Scalability

Rapid deployment, go-

live as fast as 3 months

Faster go-live

Unlike our competitors,

NetOxygen SaaS allows

users to directly

configure business

rules & pricing etc.

(rights based)

Configurable

Product

Highly Automated, STP

based on loan

parameters, including

NetOxygen Launchpad

POS that auto populates

application

Automation

Extensive vendor

ecosystem. Bringing

together 80+

technology partners

(optional) for a world

class user experience

Best Of Breed

Integrated Solution

1300+ products

including Conventional,

VA, FHA,USDA,

Construction, Home

Style Renovation, EEM,

203K, Bond Loans etc.

Product Spectrum

White-glove delivery

service.

Dedicated Account

representative for each

customer on SaaS.

Dedicated Support

Out of the box industry

best workflow to meet

all lender needs.

Configurable to reflect

specific lending policy

Robust Workflow


NetOxygen Launchpad

Device independent

LaunchPad can be accessed by borrowers

or bankers from laptop / phone / a tablet.

Borrower engagement

LaunchPad allows borrowers to track

application status, view/e-sign/upload

documents and communicate with the

lender.

Banker view

LaunchPad MLO view allows branch

personnel intake application on the

borrower’s behalf, send email invite, access

pipeline, check pending tasks


NetOxygen P.U.L.S.E.

NetOxygen P.U.L.S.E. [Production Unified Life-cycle Statistical Evaluator] is an on-the-go cloud based analytics application

for seamless reporting, dash boarding & business Intelligence, designed specifically for the next generation Lender’s

management and executive staff.

• Interactive dashboard to give the Lender’s management a clear view of

their business performance

• Enable the business users to minimize risk and increase revenue by

providing real time business intelligence, using predictive analytics.

• Real time on the go business intelligence for Lenders to mine their data

better and derive business insight

• Provides information to predict valuable insights about present consumer

needs, and to be able to predict their future needs.

• Results in better operational efficiency, faster lending decisions, simpler

and less expensive loan origination processes

• The dashboard makes it easier than ever to track profit, loan volumes,

origination costs, net revenue, expenses, and more – in a very detailed

manner.


Utility Based Loan Origination (BPaaS)

Up to 45% cost reduction | 20% reduction in cycle time | Improved bottom-line

Sample text

Everything As a service

• No infrastructure management overheads

• 100% federal regulatory compliance

• Full Audit logs and quality control

• Analytics on product / portfolio performance

• 20% reduction in end to end cycle time

• Robotics Process Automation

Outcome based, Utility pricing

• Minimal / No CAPEX

• Single bill for complete origination cycle

• Full control & visibility on origination cost as OPEX

• Reduction in origination cost by upto 45%

State of the art technology

• Cloud hosted within the US

• Lead management via Portal or Tablet

• 360⁰ Single Customer View

• Pre-built, standard products, fees, workflow

• Robust LOS with 30+ years in industry

• Fully Compliant (TRID, HMDA)

Wipro business process service (BPS)

• Fully integrated, end-to-end operations (processing,

underwriting, closing and post closing)

• Onshore / offshore / hybrid delivery options

• Pool of SAFE licensed resources

• Completely flexible capacity (projection based)

• Partnerships with leading service providers (credit,

appraisal, flood, MI etc.)

WGS

NetOxygen

BPaaS


Reduces manual effort on document

identification & indexing and providing a

user-friendly environment to manage

documents.

What’s New in NetOxygen LOS v7.0Futuristic UI, Faster integration, More automated

COMMUNICATION SERVICE

Loan-wise e-sign consent can be

obtained from borrowers and loan

originators.

PER LOAN CONSENT

Detailed information regarding the

pushback events are displayed in the

‘Events’ section for LOS users

LOS PUSHBACK EVENTSImports ULDD data into the loan placeholder

created from the Batch Import process. It supports

both Fannie Mae & Freddie Mac file formats and

eliminates manual data entry.

ULDD IMPORT

ADR AND OCR BATCH IMPORT

Lenders can keep all stakeholders in the

manufacturing cycle informed about the loan

transaction events through Email & SMS

services.

Imports bulk loans from a selling lender. On successful

validation, creates loan placeholders for subsequent

upload of ULDD and loan packages that are then run

through ADR. Thus, allowing for streamlined purchasing

for the lender.


Rich Partner Ecosystem

Out of the box with NetOxygen SaaS

• Strategic initiatives around cloud,

analytics, mobility

• Improved client service and global go to

market

• Co-Innovation and Co-creation of

solutions

• Emerging technology focus – new

entrants, sources, and data

• Synergistic partnership ecosystem

enhances platform of the future

• Sell to, sell with, co-innovate

• Integration strategy provides unique

“best of breed” options across third party

services to ensure automation and digital

needs are met

Accelerate

InnovationIncrease ROI

Industry

Expertise

Trusted

Network

Emerging

Technology


Open Innovation

• $100m Fund

• Investing in Early- To Mid-stage Enterprise Software Startups

• Investments across AI, Big Data, Mobile, IoT & Cyber Security

• Platform designed to identify & organically incubate disruptive ideas that can potentially drive significant growth

& differentiation for Wipro over the next 2-3 years.

• Across Digital, Cloud, R&D, Oil & Gas, FS & Health Care

• Worlds largest community of 1M+ designers, developers and data scientist

• 7K+ crowdsourcing challenges per year

• Focus segments – Enterprises, SMB, Hybrid Crowd

M&A

Horizon Program


Mortgage BPaaS

• The client scaled up volume by 35% on the outsourced solution

• Go live within 6 months including customized platform and fulfillment

• Cost reduction of 30% over the term of engagement (ongoing)

In Scope Activities

• Origination of home equity loans

via our own platform (NetOxygen)

across origination, processing,

closing, post closing functions.

Final underwriting retained by the

client.

• Processes handled include file

scrubbing, pre-processing, income

& credit verification, processing,

pre-closing audits, post closing

audits and QC

Business Context

Client’s home loans segment is a

leader in the industry specializing in

2nd mortgage origination, sales and

servicing. The core objectives were:

• Cost take out and Improve

efficiency through process

optimization

• Streamline processes, create best

practices and drive innovation

• Spread risk and address

regulatory compliance effectively

Solution Approach

• BPaaS solution leveraging all

portfolio (platform, operations &

QA) against a “per closed loan”

pricing model

• Deploy industry leading LOS,

NetOxygen through a specialized,

fast track deployment model

• Create a SLA driven, “quality

culture” minimizing production

errors while continuously

improving efficiencies

Benefits Delivered

• Completely operationalize the

costs minimizing upfront capex

• Single “per transaction price”

for the client including all solution

components

• Process first file on new platform

in 6 months

• Highly scalable solution allowing

35% business growth per year

• Cost reduction of over 30% during

the initial term of the contract

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Wipro Gallagher Solutions

@WIPRO_GALLAGHER

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