6405 Scribner Rd. Houston, TX. 77074, (832)-876-9222, William.Gutierrez85@yahoo.com

William GutierrezObjective To obtain a positon where I can apply my experience and grow in the low

voltage, audio/visual, alarm, automation, and customer service industry.

Experience 2014-2015 Endeavor Telecom. Houston, TX.

Field Quality Engineer/ Alarm Technician Providing excellent customer service, identifying client security needs, and

upselling addition security and automation services. Install and troubleshoot burglar/fire alarm and home automation services for

scheduled appointments in a timely manner. Maintaining organized stock and inventory and job reporting, processing

returns of defectives, and vehicle maintenance.

2013-2014 Home Theater Gear Houston, TX.

Lead Technician Providing customer service and creating sales of furniture and home theater

packages. Surveying potential job sites and discovering clients home theater needs, expectations, and scheduling installations.

Installation of custom home theaters (seating, risers, lighting, control system, projectors, screens, devices, and a/v racks)

Maintaining and troubleshooting

2012-2013 Home Theater Evolutions Houston, TX.

HT Technician Gathering and Delivering Home Theater Equipment Pre-wire and Custom Wiring for home theater speakers and displays Clean and efficient installation of displays, speakers, and devices

2011-2012 Best Buy Houston, TX.

Technician Provided excellent customer service Fulfilling client orders and delivering Installation of products (TV, routers, Speakers, PCs, Etc.)

Education 2009-2012 Houston Community College Houston, TX.

Interests Home Theater, Home Automation, Wireless Technology, Drafting and Design, Art, Cycling, Boxing.

References References are available on request.