William Burke – VP Logistics MidwayUSA

ImprovingPerformance through

Workforce Development

WORKFORCE DEVELOPMENT

“It isn’t about ‘treating people nice;’ it’s about helping develop people to be at their very best, because that’s the only way that

companies are going to succeed. It’s human capital that is the basis for

competitive advantage”Warren Bennis

THE ‘NEW’ PARADIGM

• We must ensure that Employees actually behave differently as result of the development activities provided and that their new behaviors lead to demonstrable improvements against the goals the organization is trying to achieve.

MANAGEMENT EXPECTATIONS

WORKFORCEDEVELOPMENT

PROCESS

WORKFORCE DEVELOPMENT MODEL

STEP #1

DEFINEdevelopment

goals

STEP #2

IDENTIFY thedevelopment

activities

STEP #2 (Cont.)

STEP #3

DELIVER thedevelopment

STEP #4

SUPPORT the development

STEP #5

CONTROLfor results

ImprovingPerformance

throughWorkforce Development

William Burke – VP Logistics MidwayUSA