will the revolution have wheelchair ramps? web 2.0 and the illusion of inclusion eileen boswell...
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Will the Revolution Have Wheelchair Ramps?Web 2.0 and the Illusion of Inclusion
Eileen BoswellCommunity Transportation Association of America
Transportation Research Board Annual MeetingJanuary 13, 2009
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Overview
• Definitions
• Challenges
• Solutions
• Recommendations
• Resources
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Definitions• Web 2.0• Disability• Web Accessibility
– Perceivable– Operable– Understandable– Robust
• Section 508• Inclusive Design
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Challenges• Non-accessible formats of files/documents• Keyboard equivalents for all mouse actions• Images, color contrast, animation• Complex or ambiguous language
• Posting to blog or a wiki
• Text equivalent of photo sharing?
Web 1.0
Web 2.0
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Specific Accessibility Issues• Wikis• Photo sharing (e.g. Flickr)• Video sharing (e.g. YouTube)• Networking Sites (e.g. Facebook)• Webconferencing• Virtual Worlds (e.g. Second Life)
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• Acquire only software applications that include accessibility checks
• Do a usability study• Have target populations test your site• Write a Web 2.0 policy statement• Provide a contact name/number for alternative formats.
Solutions
Image description:Double-headed arrow showing range of cost/ investment for accessible technology
High-tech
Low-tech
$$$
$
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Recommendations• Find your Section 508 officer (for Feds)• Choose the simplest interface that meets your
needs• Provide alternative means/format where
appropriate• Solicit feedback from disability advocates and/or
focus groups• Prepare for ongoing maintenance/upgrades
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Resources• The Access Board • Section 508
– buyaccessible.gov
• EPA Web 2.0 Working Group White Paper• GSA draft principles for accessibility and Web
2.0 (forthcoming)• World Wide Web Consortium Web Accessibility
Initiative (W3C/WAI) Guidelines 2.0 (12/2008)
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Questions and DiscussionThank you!
Eileen BoswellInformation Specialist
Community Transportation Association of America