wia administration program monitoring

WIA AdministrationWIA Administration

Program MonitoringProgram Monitoring

Why Monitor Programs ?Why Monitor Programs ?

20 CFR 667.410(b)(1) and WIA Sections 20 CFR 667.410(b)(1) and WIA Sections 127 and 132 require the state to 127 and 132 require the state to develop a monitoring system and plan develop a monitoring system and plan to meet the requirements of 20 CFR to meet the requirements of 20 CFR 667.410(b)(2)(i-v) for the WIA Adult, 667.410(b)(2)(i-v) for the WIA Adult, Dislocated Worker, and Youth Dislocated Worker, and Youth programs, and to ensure compliance programs, and to ensure compliance with nondiscrimination and Equal with nondiscrimination and Equal Opportunity requirements. Opportunity requirements.

Goals of WIA MonitoringGoals of WIA Monitoring

Confirm that local areas comply with Federal and State statue and regulations regarding WIA

Avoid “disallowed costs” Identify promising or best practices

and share information with workforce system providers and partners

Goals of WIA Monitoring Goals of WIA Monitoring

Identify areas requiring technical Identify areas requiring technical assistanceassistance

Determine what constitutes good Determine what constitutes good and quality programsand quality programs

Evaluate program effectiveness and Evaluate program effectiveness and impactimpact

How will CTDOL monitor ?How will CTDOL monitor ?

Program Monitoring shall be conducted Program Monitoring shall be conducted annually, usually during the month of annually, usually during the month of May, but no later than June 30May, but no later than June 30thth..

Each local WIB will be scheduled for an Each local WIB will be scheduled for an onsite review which covers some onsite review which covers some portion of the new monitoring tool.portion of the new monitoring tool.

The review will be conducted by a team The review will be conducted by a team from the CT WIA Administration unit .from the CT WIA Administration unit .

How will CTDOL monitor?How will CTDOL monitor?

InterviewsInterviews Review of local area policies and Review of local area policies and

program designprogram design Participant case file reviewParticipant case file review

Each review will include entrance and Each review will include entrance and exit interviews, in which the monitoring exit interviews, in which the monitoring team and WIB representatives will team and WIB representatives will review the process, logistics and review the process, logistics and preliminary results of the review.preliminary results of the review.

WIBS should be prepared to provide WIBS should be prepared to provide the necessary space, computer and the necessary space, computer and access to information required.access to information required.



Upon completion of monitoring, the Upon completion of monitoring, the following information will be following information will be provided:provided: Narrative reportNarrative report Statistical analysisStatistical analysis Corrective action plan (If required)Corrective action plan (If required)

What tools will CTDOL use What tools will CTDOL use to monitor?to monitor?

The WIA Monitoring Tool & Guide has The WIA Monitoring Tool & Guide has been developed to meet the been developed to meet the requirements Code of Federal requirements Code of Federal Regulations and WIA regulations. Regulations and WIA regulations.

Funding Streams to be Funding Streams to be monitoredmonitored

AdultAdult Dislocated WorkerDislocated Worker YouthYouth NEGNEG

The following areas in each The following areas in each funding stream will be funding stream will be

monitored:monitored: Eligibility and records reviewEligibility and records review Delivery of servicesDelivery of services Quality of servicesQuality of services Service progressionService progression Service levelsService levels Activity levelsActivity levels Exit strategiesExit strategies Analysis of costs and expenditures by Analysis of costs and expenditures by

program deliverables program deliverables

5 Key Programmatic Areas to 5 Key Programmatic Areas to be monitored:be monitored:

GovernanceGovernance Grant managementGrant management Program service deliveryProgram service delivery Review of follow up servicesReview of follow up services Performance and accountabilityPerformance and accountability

Governance Monitoring Governance Monitoring ComponentsComponents

WIB Board of DirectorsWIB Board of Directors One-Stop Operator including:One-Stop Operator including:

Memorandum of understandingMemorandum of understanding Priority of service and customer choicePriority of service and customer choice RegistrationRegistration Core, intensive and training servicesCore, intensive and training services


One-Stop Operator including:One-Stop Operator including: Priority and special populationsPriority and special populations On-the-Job (OJT) and Customized Job On-the-Job (OJT) and Customized Job

Training (CJT)Training (CJT) Supportive services and needs-related Supportive services and needs-related

paymentspayments


Youth ActivitiesYouth Activities Out of school youthOut of school youth Concurrent enrollment of youth with Concurrent enrollment of youth with

adult/dislocated workeradult/dislocated worker Training services for youthTraining services for youth Youth summer employmentYouth summer employment


Participant File Review includingParticipant File Review including Eligibility document reviewEligibility document review Dislocated workersDislocated workers Core servicesCore services Intensive servicesIntensive services Training servicesTraining services Priority of servicesPriority of services Review of IEPReview of IEP


Participant File Review includingParticipant File Review including Review of ITAReview of ITA Review of supportive services and needs Review of supportive services and needs

related servicesrelated services Follow up servicesFollow up services Review of case notesReview of case notes

wia administration program monitoring

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