why work for teletech in belfast

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Why TeleTech?

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TeleTech's business process outsourcing division is consistently hiring for bilingual and multilingual candidates in our Belfast, Northern Ireland and Dublin, Ireland facilities. Our employees have told us that they particularly appreciate the ability to work and live in an English immersion area, while feeling welcomed and comfortable with those from their native lands and speaking their native languages. Come check out what it's like to live, work and play in Belfast. www.TeleTechJobs.com.

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Page 1: Why work for TeleTech in Belfast

Why TeleTech?

Page 2: Why work for TeleTech in Belfast

We partner with top Global 1000 companies to help

them manage their customer relationships by

Telephone, Email and Chat in 21 different languages

Our business

TeleTech is a global leader in Business Process Outsourcing

Page 3: Why work for TeleTech in Belfast

42,000+ employees around the globe

Offices and operations in

17 countries so we can offer fantastic career

opportunities

Global company

USA

CANADA

COSTA RICA

BRAZIL

ARGENTINA

MEXICO

GHANA

SPAIN

UK

MALAYSIAPHILIPPINES

AUSTRALIA

NEW ZEALAND

GERMANY

HONG KONG

SINGAPORE

Page 4: Why work for TeleTech in Belfast

TeleTech Belfast

TeleTech Belfast was launched in March 2001

600+ Employees

4 Clients of which 3 are multi-lingual and 1 is dedicated English

Friendly welcoming multi-cultural environment

Supporting customers in 24 countries

Belfast city location and well served by public transport links

600+ Employees

4 Clients of which 3 are multi-lingual and 1 is dedicated English

Friendly welcoming multi-cultural environment

Supporting customers in 24 countries

Belfast city location and well served by public transport links

Page 5: Why work for TeleTech in Belfast

Why move toBelfast?

Page 6: Why work for TeleTech in Belfast

Belfast

Award Winning City voted as one of top cities to visit in the UK in

the Guardian/Observer Newspaper travel awards.

Naturally Beautiful parks and gardens are an integral part of

Belfast's heritage and are popular places for a

picnic, a stroll or a jog.

outside the city you will find dramatic

coastlines, castles, mountains, lakes and historical

landmarks.

Why move to Belfast?Why move to Belfast?

Giant’s Causeway

Belfast City Centre

Page 7: Why work for TeleTech in Belfast

Belfast – Things to do

Great Place to Live Northern Ireland offers a first class standard of livingExcellent health, education and transport servicesFriendly, welcoming people and cultureYoung and lively citySafe – low crime rate

Social life Excellent restaurants, cafes, cinemas, shopping, leisure centres and sports facilities, theatres, galleries, arts and entertainment centres, pubs and clubs

ActivitiesExplore just outside Belfast and you will find naturally beautiful walks, cycling, surfing, watersports, and much more…

Why move to Belfast?Why move to Belfast? Belfast City Hall

Page 8: Why work for TeleTech in Belfast

For example:

Loaf of bread = £0.70

Cinema ticket = £4

Rent for a room in a shared house = £250 per month

Rent for a 3 bedroom house = £500 per month

For example:

Loaf of bread = £0.70

Cinema ticket = £4

Rent for a room in a shared house = £250 per month

Rent for a 3 bedroom house = £500 per month

Belfast – Cost of Living

Cost of Living Northern Ireland has the lowest cost of living in the

UK Belfast can offer a significantly cheaper and more

rewarding alternative to the busier, more expensive

and more tourist-driven Dublin or London.

Why move to Belfast?Why move to Belfast?

City Centre Apartments Queens University Belfast City Centre Shopping

Page 9: Why work for TeleTech in Belfast

Working for TeleTech… What do our employees say?

Hear from our employees their experiences of moving to Belfast and working for TeleTech…

http://www.facebook.com/TeleTechUK?sk=app_2392950137

Find out more about Northern Ireland…

www.discovernorthernireland.com

Page 10: Why work for TeleTech in Belfast

TeleTech Belfast Current

Vacancies

Page 11: Why work for TeleTech in Belfast

Our careers

Multi-lingual Technical Support Representatives

Multi-lingual Technical Support Representatives

We are currently

looking for…

to join our Belfast team!!

Multi-lingual Customer Service Representatives

Multi-lingual Customer Service Representatives

We can be flexible to suit you offering either 6 month or permanent contracts

Page 12: Why work for TeleTech in Belfast

Our career

We highly value candidates with…

Proficient EnglishPrevious experience in a

customer service/technical support position

Excellent telephone mannerExperience of working within a

target driven environmentComputer literacy

Fluency in written and spoken Czech Slovak, Danish,

Dutch, Estonian, French, Finnish, Flemish, German, Greek,

Hungarian, Italian, Lithuanian, Latvian, Norwegian, Polish,

Portuguese, Russian, Turkish, Swedish or

Spanish

Fluency in written and spoken Czech Slovak, Danish,

Dutch, Estonian, French, Finnish, Flemish, German, Greek,

Hungarian, Italian, Lithuanian, Latvian, Norwegian, Polish,

Portuguese, Russian, Turkish, Swedish or

Spanish

Page 13: Why work for TeleTech in Belfast

Your career

What we offer

The opportunity to live and work in a different country

Paid training on the latest technology and continuous development

Working with some of the world’s biggest brands

We invest in your future with structured leadership development programs and aim to advertise all vacancies internally so you can build your career with us

With TeleTech you apply for a job but you build a career!

Unique virtual campus!

Unique virtual campus!

Page 14: Why work for TeleTech in Belfast

The package

Competitive salary

Performance related bonuses

Exclusive relocation package offered to successful candidates

Private Health Insurance

Private Pension

Life insurance

Eye Care Benefit

Dental Plan

On site canteen

29 days holiday entitlement

Discounted local gym membership

Free Parking, close proximity to city centre by bus or train

Exclusive perks portal

What we offer

Page 15: Why work for TeleTech in Belfast

Relocating to Belfast with TeleTech

How can we assist with your

relocation to Belfast?How can we assist with your

relocation to Belfast?

Accommodation on arrival paid by Teletech

Up to 150 Euro expensed back to you to cover your travel

Taxi to collect you from the airport

Assistance opening a local UK bank account and arranging a

National Insurance number

Welcome pack with details on local estate agents, landlords etc

to contact for your permanent accommodation

Local point of contact to answer all your questions

Page 16: Why work for TeleTech in Belfast

Application process

Online Assessments

Online Assessments InterviewInterviewLanguage

AssessmentLanguage Assessment

What happens next?What happens next?

44

Phone interviewPhone

interview

22 3311

The offerThe offer