why ux is imperative to your mobile strategy · user experience (ux) involves a person's...

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Why UX is Imperative to Your Mobile Strategy Steve Fischer [email protected] @minnow61

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Page 1: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

Why UX is Imperative to Your Mobile Strategy

Steve [email protected]

@minnow61

Page 2: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

• My background

• Definition of (mobile) UX

• UX component

• Consumer app examples

Page 3: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements
Page 4: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements
Page 5: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements
Page 6: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements
Page 7: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular

product, system or service.

Page 8: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

Elements of Good Mobile UX

• Consideration of...

• form factor

• user input

• content presentation

• context

• data

• performance

Page 9: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements
Page 10: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

Gartner: “...a great UX is about design. It's agnostic to technology.”

Page 11: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

Observe

Page 12: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

Ruthlessly refactor

Page 13: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

Reorganization of content

Page 14: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

Process

Page 15: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements
Page 16: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

Works great!

Page 17: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

I think you guys are a great app and I love OSU and hope to go there when I graduate

Page 18: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

The map is not usable as a campus map. It needs to have the buildings on the map. A PDF of the old printed maps would be better

Page 19: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

you suck

Page 20: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

It would be the best thing ever if there were a part of the app that would let you access and send your OSU email.

Page 21: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

this is the best app evas

Page 22: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

Why is school not cancelled tomorrow?! This is bull shit

Page 23: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

Consumer App Examples

• YouTube

• Vine

• Google Maps

• Instagram

• Facebook/Paper

• Amazon

• Pandora

• Spotify

• Twitter

• eBay

• Mail

• Calendar

Adjectives?

Page 24: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

Gartner: By 2018, 25% of large organizations will have an explicit strategy to make the corporate

computing environment similar to a consumer computing experience.

Page 25: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

Gartner: IT must work more closely with line of business (LOB) teams and embrace the idea that user experience

(UX) is the overriding measure of success for virtually every mobility project.

Page 26: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

Will this be a good UX?

Page 27: Why UX is Imperative to Your Mobile Strategy · User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service. Elements

Steve [email protected]

@minnow61