why 'real-time' marketing is all about social & mobile convergence
DESCRIPTION
Delivered at the Chute's Visual Revolution Summit on 12/5/13.TRANSCRIPT
L I V I N G I N R E A L - T I M E
I A N S C H A F E R ( @ I S C H A F E R ) F O U N D E R , C E O @
D E C E M B E R 5 , 2 0 1 3 N Y C
L I V I N G I N R E A L - T I M E
I A N S C H A F E R ( @ I S C H A F E R ) F O U N D E R , C E O @
D E C E M B E R 5 , 2 0 1 3 N Y C
R E A L - T I M E L I V E S AT T H E I N T E R S E C T I O N O F M O B I L E A N D S O C I A L M E D I A .
2 0 0 9
2 0 0 9T H E Y E A R O F M O B I L E !
2 0 1 0
2 0 1 0T H E Y E A R O F M O B I L E !
2 0 1 1
2 0 1 1T H E Y E A R O F M O B I L E !
2 0 1 2
2 0 1 2T H E Y E A R O F M O B I L E !
2 0 1 3
2 0 1 3T H E Y E A R O F M O B I L E ?
S H A R E O F T I M E S P E N T P E R D AY W I T H M E D I A B Y U S A D U LT S
I S I T F I N A L LY T H E Y E A R O F M O B I L E ?
0%
6%
12%
18%
24%
2010 2011 2012 2013
DESKTOP + LAPTOP MOBILE (NON-VOICE)
S O U R C E : E M A R K E T E R , J U LY 2 0 1 3
S H A R E O F AV E R A G E T I M E S P E N T P E R D AY O N S O C I A L N E T W O R K I N G B Y U S A D U LT S B Y D E V I C E
I S I T F I N A L LY T H E Y E A R O F M O B I L E ?
S O U R C E : E M A R K E T E R , J U LY 2 0 1 3
0%
7.5%
15%
22.5%
30%
2010 2011 2012 2013
DESKTOP + LAPTOP SMARTPHONE
M O B I L E I S T H E O N LY M E D I A T I M E T H AT I S G R O W I N G .
U S C O N S U M E R M E D I A C O N S U M P T I O N S H A R E
45%$
25%$
17%$
9%$
7%$
4%$
44%$
26%$
16%$
8%$ 8%$
6%$
43%$
26%$
15%$
7%$ 7%$
9%$
42%$
26%$
14%$
6%$5%$
12%$
38%$
20%$
12%$
4%$ 5%$
20%$
0%$
5%$
10%$
15%$
20%$
25%$
30%$
35%$
40%$
45%$
50%$
TV$ Online$ Radio$ Print$ Other$ Mobile$
Source:(eMarketer,(August(2013(
U.S.$Consumer$Media$Consump2on$Share$
2009$ 2010$ 2011$ 2012$ 2013$
2 0 1 3
2 0 1 3T H E Y E A R O F M O B I L E !
N O T S O FA S T.
N O T S O FA S T.
M O B I L E A D C L I C K S W O R L D W I D E ( % O F T O TA L )
N O T S O FA S T.
REGULAR 60%
USELESS 40%
U S E L E S S
A C C I D E N TA L C L I C K S 22%
B O T N E T S & F R A U D 18%
S O U R C E : T R A D E M O B , 2 0 1 2
is the new horizontal.
Verti
cal
V E R T I C A L I S T H E N E W H O R I Z O N TA L
T H I S I S Y O U R R E A L C O M P E T I T I O N
I T ’ S N O T T H E O T H E R B R A N D S I N Y O U R C A T E G O R Y Y O U N E E D T O W O R R Y A B O U T.
T H I S I S Y O U R R E A L C O M P E T I T I O N
I T ’ S N O T T H E O T H E R B R A N D S I N Y O U R C A T E G O R Y Y O U N E E D T O W O R R Y A B O U T.
T H I S I S Y O U R R E A L C O M P E T I T I O N
I T ’ S N O T T H E O T H E R B R A N D S I N Y O U R C A T E G O R Y Y O U N E E D T O W O R R Y A B O U T.
T H I S I S Y O U R R E A L C O M P E T I T I O N
I T ’ S N O T T H E O T H E R B R A N D S I N Y O U R C A T E G O R Y Y O U N E E D T O W O R R Y A B O U T.
T H I S I S Y O U R R E A L C O M P E T I T I O N
I T ’ S N O T T H E O T H E R B R A N D S I N Y O U R C A T E G O R Y Y O U N E E D T O W O R R Y A B O U T.
W H Y A R E W E S T I L L T R Y I N G T O I N T E R R U P T M E D I A W I T H A D S , W H E N M E D I A I S B E C O M I N G L I F E ?
– C L AY S H I R K Y
“Institutions tend to preserve the problems that they are the solution for.”
W H Y A R E W E S T I L L T R Y I N G T O I N T E R R U P T M E D I A W I T H A D S , W H E N M E D I A I S B E C O M I N G L I F E ?
– D AV I D B Y R N E , “ H O W M U S I C W O R K S ”
“We unconsciously and instinctively make work to fit preexisting formats.”
T H E C O N T E X T O F T H E C O N S U M E R I S B E C O M I N G E V E R Y T H I N G .
is the new horizontal.
Verti
cal
is the new horizontal.
Verti
cal
is the new horizontal.
Verti
cal
is the new horizontal.
Verti
cal
is the new horizontal.
Verti
cal
F E E D I N G T H E F E E DL I V I N G I N R E A L - T I M E M E A N S
S T O P T H E T H U M B
Y O U R M I S S I O N :
M E D I A AT P E O P L E
T R A D I T I O N A L M E D I A
M E D I A B E T W E E N P E O P L E
S O C I A L & M O B I L E M E D I A
A D S M A D E F O R P E R S U A S I O N
T R A D I T I O N A L M E D I A
C O N T E N T M A D E F O R S H A R I N G
S O C I A L & M O B I L E M E D I A
A D S M A D E T O F I T O N A PA G E
T R A D I T I O N A L M E D I A
C O N T E N T M A D E T O F I T I N T O L I V E S
S O C I A L & M O B I L E M E D I A
H AV I N G T H E R I G H T C O N T E N T M I X A W E I R D A N A L O G Y A B O U T
H AV I N G T H E R I G H T C O N T E N T M I X A W E I R D A N A L O G Y A B O U T
The brand’s greatest (heaviest) work.
H AV I N G T H E R I G H T C O N T E N T M I X A W E I R D A N A L O G Y A B O U T
The brand’s greatest (heaviest) work.
The brand’s latest (lightest) twerk.
A N D
H AV I N G T H E R I G H T C O N T E N T M I X A W E I R D A N A L O G Y A B O U T
The brand’s greatest (heaviest) work.
The brand’s latest (lightest) twerk.
A N D
An always-on made-for-social dedicated creative & production team that uses an editorial model fueled by intelligence to create a high volume & steady stream of lightweight, real-time content, optimized for sharing; building brand equity over time at a relatively low cost.
4.7x ROAS
B E I N G A LW AY S - O NL I V I N G I N R E A L - T I M E M E A N S
T H E A LW A Y S - O N B R A N D
M O R E .FA S T E R .A D A P T S T O I T S S U R R O U N D I N G S .
T H E A LW A Y S - O N B R A N D
25k
27k
29k
42k
48k
46k
95k
52k
102k
23k
31k
62k
62k
95k
99k
LEADING CAR RENTAL BRAND
LEADING AUTO BRAND
LEADING CPG (1) BRAND
LEADING CPG (2) BRAND
C O M P E T I T I V E R A N K I N G
C O M P E T I T I V E R A N K I N G
9 0 T H P E R C E N T I L E
North American Food and Beverage Category
C O M P E T I T I V E R A N K I N G
9 0 T H P E R C E N T I L E
North American Food and Beverage Category
A P R I L : # 2 6 9
C O M P E T I T I V E R A N K I N G
9 0 T H P E R C E N T I L E
North American Food and Beverage Category
A P R I L : # 2 6 9O C T O B E R : # 4 2
Pinterest content is shared nearly 3x more often on mobile than desktop.
Twitter’s mobile users are 66% more likely to retweet.
Facebook posts seen on mobile devices are 39% more engaging.
S O U R C E : E M A R K E T E R , J U LY 2 0 1 3
R E A C H I N G P E O P L E W H O U S E S O C I A L M E D I A O N M O B I L E D E V I C E S M E A N S R E A C H I N G M O R E P E O P L E .
S O W H AT L E S S O N S C A N B R A N D S A P P LY T O D AY T O R E A L LY L I V E I N R E A L - T I M E ?
T H E TA K E A W AY
• The feed can be your friend, but it’s filled with their friends. Compete to be relevant.
• Context is four-dimensional. Adapt to be relevant.
• Becoming an ad should be what happens to a good piece of content. Spend when you’re most relevant.
• Always be making. Personalize to be relevant.
– I A N S C H A F E R @ I S C H A F E R
“ T H A N K Y O U . ”