why change
TRANSCRIPT
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What if we do not “CHANGE”
(why WE need continuous improvement)
2Let’s start with McDonald
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Supplier Input Process Output Customer
Material / component provider
Materials / recipes / components
The step by step sequences of process to transform raw material into product
The product / service that we created
Group or individuals external to the organization, who used or affected by our product/service
4We are to satisfy our customer … (is it enough?)
We have range of products
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In every single industry there is now overcapacity of production
Sir Martin Sorrell, chief executive WPP
“”
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We’re living in Hyper Competitive Market
7And free flow information
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Our customers have more references
They have more choice
They have higher expectation
They become demanding
More than ever, We must ‘CHANGE’ (improve) continuously to
stay in business and to grow …
“FASTER – CHEAPER – DIFFERENTIATE & BETTER”9
“what’s it going to cost us if we do not ‘change’?” you ask. Well, “what is it costing you
now not to do it?”
If you do not have the “real” facts, the truth is you really don’t know,… but you probably sense what your cost of wastes is costing you. You can
feel it, and it’s not a comfortable feeling.
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LET START ‘CHANGE’ … RIGHT NOW
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Thank you!
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