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Page 1: Why and How the MR Industry will be Disrupted Forever - INSIGHT …insightinnovation.org/iiex-presentations/NA18/Jack.pdf · 2018. 6. 20. · Why and How the MR Industry will be Disrupted
Page 2: Why and How the MR Industry will be Disrupted Forever - INSIGHT …insightinnovation.org/iiex-presentations/NA18/Jack.pdf · 2018. 6. 20. · Why and How the MR Industry will be Disrupted

Why and How the MR Industry will be Disrupted Forever

(and What You Can Do About It)

Page 3: Why and How the MR Industry will be Disrupted Forever - INSIGHT …insightinnovation.org/iiex-presentations/NA18/Jack.pdf · 2018. 6. 20. · Why and How the MR Industry will be Disrupted

Some background

Slow to transition

Everyone can benefit

1

2

3

Page 4: Why and How the MR Industry will be Disrupted Forever - INSIGHT …insightinnovation.org/iiex-presentations/NA18/Jack.pdf · 2018. 6. 20. · Why and How the MR Industry will be Disrupted

… a video feedback platform

Page 5: Why and How the MR Industry will be Disrupted Forever - INSIGHT …insightinnovation.org/iiex-presentations/NA18/Jack.pdf · 2018. 6. 20. · Why and How the MR Industry will be Disrupted

The constant need was high-qualityresearch participants

Sarah. S

University of Texas

22 years old

Mechanical Engineering

Page 6: Why and How the MR Industry will be Disrupted Forever - INSIGHT …insightinnovation.org/iiex-presentations/NA18/Jack.pdf · 2018. 6. 20. · Why and How the MR Industry will be Disrupted

How does this look for qualitative market research?

SellersBuyers

RespondentsResearchers

Page 7: Why and How the MR Industry will be Disrupted Forever - INSIGHT …insightinnovation.org/iiex-presentations/NA18/Jack.pdf · 2018. 6. 20. · Why and How the MR Industry will be Disrupted

Supply and demand exists!

Page 8: Why and How the MR Industry will be Disrupted Forever - INSIGHT …insightinnovation.org/iiex-presentations/NA18/Jack.pdf · 2018. 6. 20. · Why and How the MR Industry will be Disrupted

Marketplaces have transformed most industries

Page 9: Why and How the MR Industry will be Disrupted Forever - INSIGHT …insightinnovation.org/iiex-presentations/NA18/Jack.pdf · 2018. 6. 20. · Why and How the MR Industry will be Disrupted
Page 10: Why and How the MR Industry will be Disrupted Forever - INSIGHT …insightinnovation.org/iiex-presentations/NA18/Jack.pdf · 2018. 6. 20. · Why and How the MR Industry will be Disrupted

We are paranoid about respondent ownership

● My respondents

● My insights

● My competitive advantage

Salmon farmer in Norway

Page 11: Why and How the MR Industry will be Disrupted Forever - INSIGHT …insightinnovation.org/iiex-presentations/NA18/Jack.pdf · 2018. 6. 20. · Why and How the MR Industry will be Disrupted

Surgical Nurse in NYC Banker in London Salmon farmer in Norway

Millions of target audiencesIt’s really hard to supply thousands of niche audiences

Page 12: Why and How the MR Industry will be Disrupted Forever - INSIGHT …insightinnovation.org/iiex-presentations/NA18/Jack.pdf · 2018. 6. 20. · Why and How the MR Industry will be Disrupted

Heavily fragmented

Page 13: Why and How the MR Industry will be Disrupted Forever - INSIGHT …insightinnovation.org/iiex-presentations/NA18/Jack.pdf · 2018. 6. 20. · Why and How the MR Industry will be Disrupted

(My 4th business)

Page 14: Why and How the MR Industry will be Disrupted Forever - INSIGHT …insightinnovation.org/iiex-presentations/NA18/Jack.pdf · 2018. 6. 20. · Why and How the MR Industry will be Disrupted

Researchers are the intellectual property

Access to any target audience anywhere

in the world

How you conduct research & the recommendations you

make is your IP

Marketplaces offer high security and privacy

controls

Page 15: Why and How the MR Industry will be Disrupted Forever - INSIGHT …insightinnovation.org/iiex-presentations/NA18/Jack.pdf · 2018. 6. 20. · Why and How the MR Industry will be Disrupted

When we look at Procter & Gamble?

Record of participation history is important

Conducting research in 180 territories

Research data can be stored for 70+ products in one place

Page 16: Why and How the MR Industry will be Disrupted Forever - INSIGHT …insightinnovation.org/iiex-presentations/NA18/Jack.pdf · 2018. 6. 20. · Why and How the MR Industry will be Disrupted

What do the benefits of a marketplace mean for companies like Procter & Gamble?

More time focused on research design and making recommendations

Higher quality participants & higher quality research

Lower cost encourages increased frequency for conducting research

Speed

Quality

Cost

Page 17: Why and How the MR Industry will be Disrupted Forever - INSIGHT …insightinnovation.org/iiex-presentations/NA18/Jack.pdf · 2018. 6. 20. · Why and How the MR Industry will be Disrupted

What you can do about it!!

Understand what quality control measures are in place

Look specifically at how data is verified

Demand transparency from your recruiting providers

A record of activity within the marketplace

Co-found this transition

Make your industry bigger and better!

Page 18: Why and How the MR Industry will be Disrupted Forever - INSIGHT …insightinnovation.org/iiex-presentations/NA18/Jack.pdf · 2018. 6. 20. · Why and How the MR Industry will be Disrupted

Faster, better, cheaper, at a global scale.

Thank you!