WeEMPOWER We are HONESTWe are CREATIVE We COLLABORATE We DON’T JUDGE

Report from our ChairLancashire Women has undergone major changes over the last year, not least with a complete rebranding, projecting a clearer image of the organisation to its current and future stakeholders and plays an important part in our forward thinking strategy. Under the leadership of our CEO, Amanda Greenwood, positive strides have been made to identify a clear strategy, focus and identity for Lancashire Women.

This year has been one of investigation, collaboration, problem solving and decision making to prepare Lancashire Women for a successful future. We are now confidently poised to deliver our forward thinking strategies. We have developed new posts and initiatives to enable us to increase revenue, reduce costs, and embrace technology and data analysis to inform our business strategy.

Involvement and empowerment remain the bedrock of Lancashire Women, from both a staff and service user perspective. This is reflected in the promotion of leadership throughout our organisation. For example, Centre Managers now control elements of their budgets to meet their locality needs. We’ve embedded leadership development to provide the foundations of good leadership throughout the service.

We are embracing new ways of working to future proof our financial future such as effectively using technical systems to inform business strategies. Over reliance on funding streams is being lessened by building corporate development relationships.

Great strides have been made over the last 12 months to secure the future of Lancashire Women and ensure ongoing support for all Lancashire women. I am confident that the next 12 months will see the realisation of these ambitions.

Meet our CEOWhat we hope for, in a society that cares for all, is that people can thrive. What we continue to see particularly at Lancashire Women is so many who barely survive. Women disproportionally experience poverty and its effects and whilst services around the charitable sector continue to struggle with the high numbers of those needing help and support, we see increased numbers of women coming to us in more desperate need than ever.

This is not straightforward for any charity to manage as it could be so easy just to open our doors all of the time to anyone who needs help. The consequence of this however is in effect to open the flood gates where we also end up overwhelmed and eventually unable to do the work we believe passionately we are here to do. This is an important balancing act, to be open to all women and girls but ensure we are clear about what we are here to do and can do best.

The year has mirrored life around us – achievements and progress on the one hand and challenges and unexpected situations to meet head on and move through. Our team of staff and volunteers ensure we meet these, but they too need support and recognition for how they are managing so we can give the best we can to the women coming to us. I thank each and every one for their contribution, their passion and skills so we can progress in our aims as well as meet the trials and tribulations of a busy and demanding year.

We have so much more to do… and want to do as we continue to shift our axis as an organisation to work alongside women and girls to enable them to take their place in lives of their choosing where there are real choices for them to make and not just end up as victims of oppression, discrimination, abuse – or be seen as less than - just because of their gender!

Time to push on…

Our team

Dr Susan Ramsdale, Chair Amanda Greenwood, CEO

Our Impact8,61646,928

63% individuals accessed support, of which 4,850

were new referrals into our services. sessions of support were

offered, with individuals accessing on average 6 sessions of support.

accessed multiple services, in line with

our holistic approach.

· Achieve North West Connect

· Bags of Help – Tesco PLC· Change Grow Live· Changing Lives· Community Safety

Partnerships Wyre Borough Council & Chorley Borough Council

· Co op local Community Fund

· Cumbria and Lancashire Community Rehabilitation Company

· East Lancashire Clinical Commissioning Group

· European Structural & Investment Funds

· Families Health & Wellbeing Consortium

· Health Education England· Impact Management -

Access Impact

· Lancashire Adult Learning· Lancashire Care

Foundation Trust· Lancashire Victim Services· Mind – Agenda Women

Side by Side· Ministry of Justice· Preston Community

Network· Selnet Ltd· Shelter· Stubbylee Community

Greenhouses· The Charles Hayward

Foundation Trust· The Henry Smith Charity· The National Lottery

Community Fund· The Pilgrim Trust· The Smallwood Trust· United Utilities· WEA – Workers’

Educational Association

Our Funders

Registered Charity 1100976 Company Ltd By Guarantee 4777720

t: 0300 330 1354e: TalkToUs@lancashirewomen.orgw: lancashirewomen.org

Head Office: 21-23 Blackburn Rd, Accrington BB5 1HF

Follow us @LancashireWomen

Lancashire Women lancashire.women

Who is accessing our services?

Where do people access our services?

Overview of Income and Expenditure

Income - £2,153,900

You gave us - £21,272 in donations

Fundraising events - £23,261

Expenditure - £2,349,780

DONATE NOW: Text DONATE to 70085 and your chosen amount (e.g. DONATE 10)

Our missionTo empower women to be able to transform their lives by bringing them together to:• find their voice• share experiences and understanding• develop their knowledge and skills• challenge stereotypes and misconceptions about them

… so that they can have choices in becoming the individuals they want to be.

Our SupportersOur visionA Lancashire where all women are valued and treated as equals.

We have grown to

83 staff members

69 staff full time equivalent.

30% of staff are former

volunteers.

9 internal promotions and progressions to

Team Leader and other roles.

50-59

60+ 19-24

25-29

30-39

40-49

Age

BurnleyAccrington

BlackburnPreston

BlackpoolOutreach

Subcontractor2 4 6 8 10 12 0

% of Service Users

22.7%

19.3%

18.8%

15.4%

10.5%

10.3%

3%

· All Saints Church of England Primary School

· All Saints Church Parish Church Council

· All Saints Mothers Union Group

· Arthouse Ltd· Asda· Blackburn Soroptimist· Blue Lagoon· Convene IT· DWP Women’s Network· Ewood Print Bar· Forbes· Foresters Financial· HSBC Burnley· Lancashire Tea· Lodge of Amity &

Rossendale Forest· Marsden Rawsthorn

Solicitors· Morrisons

· ProPrint Solutions· Rossendale Soroptimist· Sainsburys· Squiffy Print· St Aiden’s School· St Kentigern’s Parish

Centre· Tesco· The Strong Mama’s

Club· Tufties Hair & Beauty· Waitrose· WI Brierfield· WI Rossendale & Lumb· WI Great Harwood

Employment

Unemployed

Unable to work due to illness/

disability

Retired

Full time Home maker/carer

Full time student

Employed 36.51%

31.02%

17.72%

6.1%

5.66%

3%

Gender

Didn’t specify

Male

Female 82%

14%

4%

Age

18-20

21-30

31-40

41-50

51-60

61+

4%

23%

26%

21%

17%

11%

Ethnicity

BAME 13%

White 87%

38%self reported a long term mental health

condition.

31registered volunteers.

33% reported a long

term physical health condition.

25% have been with us 6 years or more with the longest

serving being 17 years.

2018/2019

Mental Health & Wellbeing

3,066

28,594 accessed one to

one therapy.

hours during one to one therapy.

417training sessions

provided.

Working to improve wellbeing

are extremely likely/likely to recommend our services to their family and friends.

76.8%felt that our service has helped them to better

understand and address their difficulties.

98.5%

The confidence and self-esteem change in me since using this service is more than I could have hoped

for and I would recommend the service to any one struggling. I am like a

different person.

What we did The difference we made

We deliver a range of

programmes which help us work towards

our mission. These reflect some of the

key areas of challenge faced by Lancashire

women.

Our Programmes

lancashirewomen.org

Our year in review780

Employment & Skills Support

accessed support.

one-to-one support sessions held.

Working to improve skills and to help move towards employment

147 achieved hard outcomes

including:

49

gained employment,

73 into training and education.

What we did The difference we made

Thank you for giving me the push I needed

to get back into work. I wouldn’t have been able to do it without

you.

You have helped me so much. Everything you do here is

brilliant. It’s like someone has thought about what support someone like me needs, and

sorted everything out so that I can change things for the

better.

852

Money, Debt & Benefit Advice

1,359

accessed support.

money advice sessions were held of which, 103 were Financial

Capability sessions.

Working to improve financial literacy and increase financial stability and security

What we did The difference we made

Over £2 millionof financial gains made accessing

this programme.

97%

would recommend our Money, Debt & Benefit Advice services.

98% self-reported they received a positive

experience and got what they needed from the service.

66%self-reported they have better knowledge and confidence to seek early support to

tackle money issues.

Thank you so, so much for all your

help. I couldn’t have done it without you.

2636We listened for

64%63%

96%

1070

Justice & Safety

71%

referrals from Police, CRC,NPS and Prison.

of women referred to probation have been

supported by us.

Working with women to build their resilience and reduce the risk of contact with the criminal justice system

successfully completed their

intervention.

showed an improvement in

their mental health & wellbeing.

self-reported reducing risk taking behaviour.

What we did The difference we made

7out of 8 cases on our

Making Every Adult Matter project engaged to full effect and had positive

outcomes.

57%accessing our Mental Health and Wellbeing services recovered, or

experiences significant and meaningful

improvement in their mental health.

47outreach venues

worked in.

You are amazing, really easy to talk to and non judgemental, which is just what I needed after a difficult few months and

whilst on probation.women who were

homeless or at risk of homelessness in to a

property.

103We supported