where to start a lean journey by marie-pia ignace
TRANSCRIPT
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Marie Pia Ignace - Lean IT Summit 2015 1/18
Yves Caseau
Head of AXA Digital Agency
NATF (National Academy of Technologies of France)
Lean IT – Wrap up
Marie-Pia IGNACE
President
Institut Lean France
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Marie Pia Ignace - Lean IT Summit 2015 2/18
Where do we startWhere do you start ?
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Marie Pia Ignace - Lean IT Summit 2015 3/18
Where do we startWhere do you start ?
Answer 1:
Here & Now
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Marie Pia Ignace - Lean IT Summit 2015 4/18
Gemba – Gentchi Genbutsu
Genchi Genbutsu
Go and see value
at the real place
with real people
and real demands
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Marie Pia Ignace - Lean IT Summit 2015 5/18
Where do we startWhere do you start ?
Answer 2:
Hoshin
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Marie Pia Ignace - Lean IT Summit 2015 6/18
Would you tell me, please, which
way I ought to go from here?
`That depends a good deal on
where you want to get to,' said
the Cat.
`I don't much care where--' said
Alice.
`Then it doesn't matter which
way you go,' said the Cat
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Marie Pia Ignace - Lean IT Summit 2015 7/18
Hoshin Kanri
Business
Performance
Knowledge
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Marie Pia Ignace - Lean IT Summit 2015 8/18
Who provide which
value?
Who gets the margin?
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Marie Pia Ignace - Lean IT Summit 2015 9/18
Gap #1
Be reliable!
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Marie Pia Ignace - Lean IT Summit 2015 10/18
1 year program
Measure Everything
Fix the Uncovered Issues
Monitor and Preventing
Regressions
number of user-visible errors
/5
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Marie Pia Ignace - Lean IT Summit 2015 11/18
Gap #2
Go fast
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11.6sMean time between
deployments
(weekday)
1,079Max number of
deployments in a
single hour
10,000Mean # of hosts
simultaneously
receiving a
deployment
30,000Max # of hosts
simultaneously
receiving a
deployment
DEPLOYMENTS AT
AMAZON.COM
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Marie Pia Ignace - Lean IT Summit 2015 14/18
Gap #3
Match your customer’s
expectations
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Marie Pia Ignace - Lean IT Summit 2015 15/18
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Marie Pia Ignace - Lean IT Summit 2015 16/18
Hoshin Kanri
Business
Performance
Knowledge
Learn to
Be reliable
Go fast
Match your customer’s
expectations
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Marie Pia Ignace - Lean IT Summit 2015 17/18
Find your sensei
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Marie Pia Ignace - Lean IT Summit 2015 18/18
Yves Caseau
Head of AXA Digital Agency
NATF (National Academy of Technologies of France)
Questions ?
Marie-Pia IGNACE
President
Institut Lean France