ENGAGEMENT WITH IBOT CONTROLS ….one step closer towards customer delight

Eureka Forbes…Promise of a better Life

• Born as a Joint venture between the Forbes & Campbell (a Tata Group company) & Electrolux of Sweden in 1982, now a part of the Shapoorji Pallonji group

• One of the largest direct sales company

• Widest service network in the country.• Operate in around 62 Countries in

Europe, America, Asia and Africa through wholly owned subsidiaries.

• A Business Superbrand, one of India’s Top 5 Best Employers & our practices are talked about as case studies at Harvard & Richard Ivy Business Schools

8,000 EuroChamps

Operate from 237 customer response centre in over 145

cities

380 EuroSathis

Franchise Direct Operations in as many

towns

15,000 Dealer Network

Products available across 1,800 cities &

towns

5,800 EuroTechs

Operate from 1,800 service centres

Tandarust Bharat…An ideology!

HealthyPerson

HealthyCommunity

HealthyNation

A Leads to a Resulting in a

This ideology kick-started our nationwide movement “JAL DAAN”!

A platform for partnership, action & innovation for a healthier India!

Forbes Pro Solutions

Mechanized Cleaning Solutions

Safe Drinking Water

Railway Solutions

Facility & Hospitality Management

Water & Waste Water Treatment

Solutions

One Stop Shop

Why IBOT Control Systems?

OUR NEED

• To create pro-active after sale service model for customer

• To remotely monitor the health of the plant

• To have centralized control system for quick service turnaround time

OUR SOLUTION

• IBOT Control Systems' GSM & Cloud Computing Solutions comprising of wireless hardware, wireless communication & industrial grade cloud addressed our needs!

How did IBOT do it?

GSM based No geographical constraints & can be deployed quickly. Helped us track locations faster!

Cloud computing

Can be accessed using any device having a browser. Helped us in accessing information easily!

Real time Information

Helped us in pushing alerts to designated Engineers to attend to defects faster!

Historical data Helped us in planning site maintenance!

Tamper Alerts Helped us in providing information on pre-defined tamper conditions & remote turn off!

Present deployment with IBOT

• Units deployed for remote monitoring of Water Purifiers installed on Railway Platforms as Water Vending Machines.

• Used for metering water produced & compare with sale values. Helps in plugging revenue leakages.

• Used for scheduling break down & preventive maintenance of the Water Purifiers.

BOT Configuration

Connection diagram

Local Control Unit

Parameters Monitored

• Water Flow quantities through unit – Helps in planning of Preventive maintenance.

• Status of Machine – Running or Off – Helps in planning of breakdown maintenance.

• Tamper Alerts – Helps in detecting Off working conditions.• Setting of Flow Limits from Remote.• Calibration of Flow sensors from remote

What Next?

• Pay per use of mechanized cleaning equipment.

• Pay per use of Water Purifiers.

• Remote monitoring and operation of Water treatment, Effluent Water treatment and Sewage water treatment systems.

• Water dispensing unit for community drinking water systems.

Embrace such technologies & you will be one step closer to customer delight!