what we learned working with forter
TRANSCRIPT
What We LearnedWorking With
The Problem
Anti-fraud methods have not changed in 20 years
Anti-Fraud History
Legitimate customers experience delays while transactions are in review.
This creates unnecessary declines, cancellations, and more.
Legitimate customers experience delays while transactions are in review.
Card Not Present Errors
= a new problem
Merchants will be liable if they do notinsert a chip card correctly
October 1, 2015
Blanket protocols = too many legitimate customers declined
Traditional Anti-Fraud Methods
E-commerce fraud losses will grow 55% by 2018
The Solution
Behavioral analysis catches80% of criminals before checkout
Thousands of data pointsconfirm customer identity
Measures a customer’s transaction patterns
●100% approval rate for legitimate customers
●0 manual reviews
●0 chargebacks
●100% chargeback coverage GUARANTEE
When Forter wanted to pay us, we intentionally went through
When Forter wanted to pay us, we intentionally went through
Ironically, the legitimate transaction was declined
When Forter wanted to pay us, we intentionally went through
Ironically, the legitimate transaction was declined
Forter had to call AMEX to approve the purchase.
Forter had to call AMEX to approve the purchase.
This process could have been handled by Forter’s software
Forter had to call AMEX to approve the purchase.
This process could have been handled by Forter’s software
…if only Square was a customer.
We took all this information
We took all this information
And made a from it
What do you think?