What is the Strategic What is the Strategic Value of HR within Local Value of HR within Local

Government?Government?Presented byPresented by

Justine Helm, Charlotte Plumb, Victoria Justine Helm, Charlotte Plumb, Victoria Swanson, Wendy Gill, Anna SmithSwanson, Wendy Gill, Anna Smith

IntroductionIntroduction

The aim of this presentation is to give you The aim of this presentation is to give you an understanding of what the strategic an understanding of what the strategic value of having an HR function within value of having an HR function within Local Government is.Local Government is. What contribution HR can make to What contribution HR can make to

organisational strategyorganisational strategy How HR can work effectively with managers How HR can work effectively with managers

to achieve the goals of the organisationto achieve the goals of the organisation

Link between HR Strategy and Link between HR Strategy and Organisational ObjectivesOrganisational Objectives

Best FitBest Fit Best PracticeBest Practice Resource Based ViewResource Based View AMO ModelAMO Model

Strategic Objectives of Local Strategic Objectives of Local GovernmentGovernment

Value for money (serving customers well, services Value for money (serving customers well, services they want to see, providing cost effective services)they want to see, providing cost effective services)

Safer communities (including , Crime & ASB)Safer communities (including , Crime & ASB) Greener & sustainable environments (including, Greener & sustainable environments (including,

cleansing, managing waste & recycling, the impact of cleansing, managing waste & recycling, the impact of climate change and corporate social responsibility)climate change and corporate social responsibility)

Children, young people and families (improving quality Children, young people and families (improving quality of life, prospects and services for safeguarding)of life, prospects and services for safeguarding)

Community Improvement (including, housing, health Community Improvement (including, housing, health and services)and services)

Strategic Drivers Strategic Drivers

Central Government PolicyCentral Government Policy Comprehensive Performance Assessment Comprehensive Performance Assessment

/ Joint Area Review/ Joint Area Review Audit CommissionAudit Commission Investors in PeopleInvestors in People Single StatusSingle Status Cost savings / budget cutsCost savings / budget cuts Political EnvironmentPolitical Environment

What contribution can HR make to What contribution can HR make to organisational strategy?organisational strategy?

How is the HR function of strategic value?How is the HR function of strategic value? How does it help to achieve the goals of How does it help to achieve the goals of

the organisation?the organisation? What is HR there for?What is HR there for?

How is the HR function of strategic How is the HR function of strategic valuevalue

HR InitiativesHR Initiatives Absence ManagementAbsence Management RewardReward MediationMediation Performance ManagementPerformance Management Team DevelopmentTeam Development

AMOAMO

STRATEGY MAPSTRATEGY MAP ViabilityViability CompetitiveCompetitiveas a local authorityas a local authority (advantage (advantage

over otherover otherlocal authorities)local authorities)

BUSINESS GOALSBUSINESS GOALS Value for moneyValue for money Safer communitiesSafer communities Greener and sustainable Greener and sustainable environmentsenvironments Children, young people Children, young people and familiesand families Community improvementCommunity improvement

Capable people ResourcesCapable people Resources- Ability - Ability (Finance, IT, etc) (Finance, IT, etc)

- Motivation Service planning - Motivation Service planning - Opportunity - Opportunity

- budget - budget PerformancePerformance implications implications

- accessible - accessible services via ITservices via ITPeople managementPeople management (internal & (internal & - Recruitment & selection - Recruitment & selection external) external)- Reward- Reward - effective - effective

marketingmarketing- Performance management- Performance management of services (logo) of services (logo) (including development)(including development)- Managing sickness absence,- Managing sickness absence, disciplinary and grievance issuesdisciplinary and grievance issues- Communication - Communication

How does it help?How does it help?

Resources and capable peopleResources and capable people Development of Policies and Procedures Development of Policies and Procedures Good written policyGood written policy

recruitment and selection, employee reward recruitment and selection, employee reward and benefits, people management, including and benefits, people management, including sickness, disciplinary, grievance and sickness, disciplinary, grievance and performance management performance management

MMR examples MMR examples

What is HR there for?What is HR there for?

organisational commitment organisational commitment strategies, policies and procedures. strategies, policies and procedures. Engaging with the employees,Engaging with the employees, Encouraging discretionary behaviourEncouraging discretionary behaviour Help increase job satisfaction and Help increase job satisfaction and

recognition; recognition; creating a positive psychological contract.creating a positive psychological contract.

How HR can work effectively with managers to How HR can work effectively with managers to achieve the goals of the organisationachieve the goals of the organisation

By Bringing the processes to life through:By Bringing the processes to life through: ConsultationConsultation TrainingTraining SupportSupport AdviceAdvice CoachingCoaching Role playRole play Training needs analysisTraining needs analysis

HR link with line managersHR link with line managers

Ensure early buy in and joint ownershipEnsure early buy in and joint ownership Involve in working groupsInvolve in working groups ConsultationConsultation Involve in trialsInvolve in trials CommunicationCommunication TrainingTraining ToolkitsToolkits

CostCost

Cost of sickness absence (insert figure)Cost of sickness absence (insert figure) Cost of employment tribunals (insert Cost of employment tribunals (insert

figure)figure) Time and money generally to organisation Time and money generally to organisation

if procedure not followed and staff not able if procedure not followed and staff not able to work to their full potentialto work to their full potential

ConclusionConclusion

HR FundamentalHR Fundamental PeoplePeople Skills and AttitudesSkills and Attitudes RecruitRecruit RetainRetain DevelopDevelop

SummarySummary

HR strategy and organisational objectives HR strategy and organisational objectives must be linkedmust be linked

Questions?Questions?