what is the difference between a terms of service and a disclaimer?
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WHAT IS THE DIFFERENCE BETWEEN A TERMS OF
SERVICE AND A DISCLAIMER?
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Disclaimers
A company disclaimer is a statement that specifies or identifies the
scope of obligations and rights that parties may enforce or exercise.
A disclaimer is sometimes called a hedge clause because it frees a
company from responsibility and protects them from possible
lawsuits. A disclaimer is normally a clause in a company contract
that declares that the creator or seller of a particular product or
service makes no promises about the quality or performance of the
item and is not responsible for any harm that results from using it.
Most terms and conditions and term of use agreements contain at
least one disclaimer.
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For example, a company may require a new
customer or client to sign or click on an "I agree"
button to waive the company's responsibility in
certain instances. Most disclaimers contain
specific policies regarding limitation of liabilities,
as well as customer confidentiality and security.
However, some company disclaimers can be as
lengthy and detailed as their terms and
conditions or terms of use documents.
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Sample disclaimer for a membership directory
"Every effort has been made to compile complete and
accurate information for this directory. Even though
extraordinary efforts were made to ensure its accuracy,
neither the association, nor its members or employees,
will be responsible for errors or omissions in this directory.
The information contained herein should not be construed
as an endorsement of any member, company, or
individual, nor reflect in any way upon the products and/or
services provided by an organization or individual."
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Terms of service
Terms of service (commonly abbreviated as ToS and
also known as terms of use and terms and conditions)
are rules which one must agree to abide by in order to
use a service. Terms of service can also be merely a
disclaimer, especially regarding the use of websites.
The terms-of-service agreement is mainly used for legal
purposes by websites and internet service providers
that store a user's personal data, such as e-commerce
and Social networking services. A legitimate terms-of-
service agreement is legally binding, and may be
subject to change.
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Content
A terms-of-service agreement typically contains sections pertaining to one or more of the following topics:
Disambiguation/definition of key words and phrases User rights and responsibilities
Proper or expected usage; potential misuse Accountability for online actions, behavior, and conduct Privacy policy outlining the use of personal data Payment details such as membership or subscription fees, etc. Opt-out policy describing procedure for account termination, if
available Disclaimer/Limitation of Liability clarifying the site's
legal liability for damages incurred by users User notification upon modification of terms, if offered
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Terms of service in detail
Company terms of service agreements are very similar to terms and
conditions; they specify the owner's rules regarding how a particular
service or intellectual property may be legally used. Although the
terms of use will vary according to the particular industry associated
with your company, most documents will include similar information.
Example of general terms of use agreement: "Welcome to our website.
By using this site, you agree to comply with and be bound by the
following terms of use. Please review the following terms carefully. If
you don't agree to these terms, you should not use this site"
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It's important to include a terms of use
document for your company so that all of your
customers will be aware of your guidelines
and policies. This makes it much easier to
enforce policies, terminate the accounts of
customers who fail to comply and take
possible legal action against customers who
violate your specific policies and rules