what is a staffing agency
DESCRIPTION
staffingTRANSCRIPT
-
What is a Staffing AgencyDispelling 5 Common myths About StAffing AgencieS ?
Research & publication by
-
13 millionPEOPLE ARE EMPLOYED
EACH YEAR2BY STAFFING AGENCIES
TO THE U.S. ECONOMYSINCE THE RECESSION
HAVE PROVIDEDSTAFFING AGENCIES
750,000NEW JOBS
So what exactly is a staffing agency? Staffing agencies
work on behalf of their clients (companies looking to hire
permanent or temporary employees) to find people with the
proper skills and experience to fill a position.
Staffing agencies work in nearly all industries, hiring people at all
stages of their career from entry level to senior executive positions.
The jobs can vary in length, from temporary to permanent.
Staffing agencies continue to grow in popularity, but there are
still many misconceptions. Leveraging over a million survey
responses over the last decade, Inavero has identified and dispelled
the 5 most common myths of working with a staffing agency.
What is a staffing agency?
2013 Inavero
-
Myth 1 I will be charged money to work with a staffing agency.
Myth 2 Staffing agencies dont care about my satisfaction or personal growth.
Myth 3 Staffing agencies dont have positions I would be interested in.
Myth 4 Staffing agencies cant find me a permanent job.
Myth 5 If I use a staffing agency, I dont need to use other resources.
Dispelling 5 common myths about staffing agencies
inSHARE THIS GUIDE
2013 Inavero
-
my
th
Staffing agencies are hired by companies to help them fill open
positions. These companies pay the staffing agency to help them
find and recruit top talent for permanent and temporary positions.
There is no cost to you when you register with, work with, or
are hired by a staffing agency. Period.
Companies pay staffing agencies because the best
ones have access to top talent, additional resources,
expertise, and the flexibility that a company may
not have when hiring positions on their own.
I will be charged money to work with a staffing agency.1
A STAFFING AGENCYTO WORK WITHNO COST
2013 Inavero
-
my
th Staffing agencies dont care about
my satisfaction or personal growth.
While this may seem true with some agencies, there are many staffing
agencies that do care about your happiness and personal growth. One
of the best ways to know if a staffing agency will care about you is to
ask them if they measure the satisfaction of permanent and temporary
employees that they find positions for. If they dont, look elsewhere.
If they do, ask them what their most recent satisfaction scores are
and what they learned. The 2013 Best of Staffing Talent award
winners have all achieved a minimum Net Promoter Score of 50%,
nearly double the industry average score (30%) for staffing agencies.2
You should expect a staffing agency to help you develop
the skills, training, and certifications necessary to get
the job you are looking for. Additionally, an agency
should review your resume and provide career coaching.
2
LOOK ELSEWHERE!IF THEY DONT CARE,
2013 Inavero
-
my
th
Staffing agencies find jobs for people in nearly every industry,
job, and type of company. According to recent Inavero and
CareerBuilder research, more than one-third of all companies in
the United States have used a staffing agency at some point
in the past 12 months,3 and within the Fortune 500, usage of
staffing agencies is even higher.
A staffing agencys knowledge of your industry and the type of
position you are looking for are the most important indicators in
finding a firm that can help you. You can find the right agencies
at industry specific functions by asking them what companies
they work with, and by searching online for agencies that post
jobs you are interested in.
Staffing agencies dont have positions I would be interested in.3
1/3OF U.S. COMPANIESUSED A STAFFING AGENCY
IN THE PAST YEAR
MORETHAN
2013 Inavero
-
my
th
While many of the positions staffing agencies fill are temporary,
a significant portion of those positions turn into full-time,
permanent employment. The Inavero and CareerBuilder survey
found that roughly 3 in 10 people who were offered a job through
a staffing agency received a permanent position.2
Staffing agencies cant find me a permanent position.4
3 IN 10 PEOPLE OFFERED A JOB BY A STAFFING AGENCY
RECEIVED APERMANENT POSITION
2013 Inavero
-
my
th 5 If I use a staffing agency, I dont need to use other resources.
Staffing agencies are a valuable resource throughout your job
search and your career. However, they are just one aspect of your
approach when finding a job. You should continue to search using
other available resources such as your personal and professional
network, local and national online job boards, and industry
associations. If a staffing agency discourages you from these
other resources, use caution. Top agencies will want to help you
find a job regardless if its through them or not, and will help
you identify additional resources.
TOPAGENCIES
YOU FIND A JOBREGARDLESS
WILL HELP
2013 Inavero
-
Whats next? Select a Staffing Agency.
AV E R A G E J O B C A N D I D AT ES AT I S FA C T I O N S C O R E 2
STAFFINGINDUSTRY
NEARLYDOUBLETHE INDUSTRY AVERAGE
BEST OF STAFFINGTM
AWARD WINNING AGENCIES
Inaveros Best of Staffing is the nations only award that
recognizes staffing agencies that receive remarkable reviews
from their permanent and temporary job candidates. The list
of agencies on the following page identifies the best staffing
agencies in North America.
2013 Inavero
-
REVENUE $0-$99MABR Employment Services
Advanced Group
Advantage RN, LLC
ALKU
All Aces Promotional Staffing
Bloomfield & Company
City Staffing
CulverCareers
Delta Flex Travelers Brand of The Delta Companies
Delta Locum Tenens Brand of The Delta Companies
Digital Prospectors Corp
Donovan and Watkins Brand of Willis Group
EdgeLink
ettain group
GDH Consulting, Inc.
Health Providers Choice
Helpmates Staffing Services
Hire Dynamics
Huxley Associates Brand of SThree
Inceed
Instant Technology
Insurance Recruiting Specialists
Insurance Relief Brand of PrideStaff
Kineticom, Inc.
LC Staffing
Lofton Energy Services Brand of Lofton Staffing Services
Lofton Security Service Brand of Lofton Staffing Services
Lofton Staffing Services
Magellan Group
MedPartners HIM Brand of TekPartners
Monarch Staffing
Peyton Resource Group
Portfolio Creative
Prestige Staffing
PrideStaff
PrideStaff Financial
Progressive Global Energy Brand of SThree
Proposal Development Consultants Brand of BLR Holdings, Inc.
PsychPros, Inc.
Real Staffing Brand of SThree
Reliance Staffing & Recruiting
Rx relief Brand of PrideStaff
Seis-Stream Global Brand of Willis Group
SPARKS
Stark
Stephen James Associates
Technology Partners, Inc.
TekPartners, a P2P Company
TERRA Staffing Group
The Armada Group
The BOSS Group Brand of BLR Holdings, Inc.
The Plus Group, Inc.
TopSource
TriCom Technical Services
VonChurch
REVENUE $100M+500 Staffing Brand of The Ian Martin Group
Accountants International Brand of Randstad US, Professionals
Accounting Now Brand of SNI Companies
Adams & Martin Group Brand of Roth Staffing
Addison Group
Advantage Resourcing
Allied Health Group LLC Brand of Medical Doctor Associates, LLC
Aquent
Belcan Techservices
CompHealth Brand of CHG Healthcare Services Inc.
CSI Healthcare IT Brand of The CSI Companies
CSI Professional Brand of The CSI Companies
CSI Tech Brand of The CSI Companies
Hudson
Hudson Legal
Kimco Staffing Services
Ledgent Brand of Roth Staffing
Medical Doctor Associates
MedicalSolutions Brand of EmployBridge
Mergis Group Brand of Randstad US, Professionals
Nesco Resource
Personnel One Brand of EmployBridge
ProDrivers Brand of EmployBridge
Randstad Engineering
Randstad Finance & Accounting
Resource Accounting Brand of EmployBridge
ResourceMFG Brand of EmployBridge
SNI Technology Brand of SNI Companies
SOS Employment Group
StaffCare
StaffingSolutions Brand of EmployBridge
TEKsystems
The Ian Martin Group
TRC Professional Solutions Brand of TRC Staffing Services, Inc.
TRC Staffing Services, Inc.
Ultimate Staffing Services Brand of Roth Staffing
VISTA Staffing Solutions
Vitamin T Brand of Aquent
Weatherby HealthcareBrand of CHG Healthcare Services Inc.
ZeroChaos
AWARDING STAFFING AGENCIES FOR THE BEST PERMANENT AND TEMPORARY TALENT EXPERIENCEOF STAFFING 20
13
OF STAFFING 20
131%LESS THAN
OF NORTH
AGENCIES AMERICAN
MADETHIS LIST
SHARE THIS GUIDE
2013 INAVERO
-
Those recognized on the 2013 Best of Staffing Client list earned the distinction based on the strength of more than 79,128 survey responses. Participating staffing agencies were required to survey all clients they had worked with during a recent consecutive 3 month period, using the Net Promoter Score (NPS) methodology. Net Promoter Score is calculated by taking the percentage of clients who rate their likelihood to recommend the staffing agency with a score of 9 or 10 (promoters) and subtracting the percentage who rate the staffing agency a 6 or lower (detractors). A minimum response rate of 20% (with at least 15 responses), or 500 responses per brand were required to ensure the scores validity.
SOURCES1 American Staffing Association: 2012 Staffing Industry Economic Analysis (http://americanstaffing.net/statistics/economic.cfm)2 American Staffing Association: Quarterly Trends in Temporary Help Services (http://www.americanstaffing.net/statistics/employmentdata.cfm)3 Inavero and CareerBuilder Research: 2012 Opportunities in Staffing (http://opportunitiesinstaffing.com/)
Copyright 2013 All Right Reserved. Best of Staffing & Inavero, Inc. Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.
Inavero administers more staffing agency client and talent satisfaction surveys than any other
firm in the world. Inaveros team reports on satisfaction surveys from more than 500,000
staffing agency clients and talent each year and the company serves as the American Staffing
Associations exclusive research partner.
Inaveros Best of Staffing is the nations only award that recognizes staffing agencies that
receive remarkable reviews from their clients and the people they help find jobs (employed
talent). The Best of Staffing winner lists are a central place that businesses and talent go
to find the best staffing agencies to call when they are in need.
For more information:
(800) 921-2640
www.inavero.com | www.bestofstaffing.com
inSHARE THIS GUIDE