This handbook has been created to assist you in preparing to apply for a full-time job, an internship or part-time job. It includes:

how to write a quality resume and cover letter

credential file information (for student teachers)

how to interview successfully

information on networking and informational interviews

how to create a Linkedin profile

steps in the job or internship search process

useful job search resources and websites.

What is a resume?

A resume is a snapshot of your qualifications and often your first introduction to a potential employer. It is your selling tool, a script to open a conversation between you and an employer. Do not confuse a resume with a complete work history or an application form. Those are sometimes required by employers too, but a resume is a summary of your experience and qualifications designed to get an employer’s attention and make them want to follow up and interview you. A resume needs to be clear, concise, and organized. A busy employer will take about 5-15 seconds to scan the resume, so visual impact and brevity is important.

A resume should be prepared with careful consideration for the content as well as the form. Both are important. A resume requires some thought prior to putting the words on paper. Step 1: Who’s reading this? Before you start to write, think about these questions first;

Who will be reading my resume? You must tailor your qualifications to the reader. A resume should not be a “one size fits all.”

What skills and qualifications is the reader (employer) looking for?

How can I describe my experiences in such a way that a reader will know what I have to offer them? Writing your resume is a bit like preparing the front page of a newspaper with you as the editor. What would be your lead story – your strongest qualifications? Put that information in the top 1/3 to ½ of the page – it’s your “lead story.” Supporting information goes “below the fold,” or further down the page. Step 2: What are my skills? Find out what kinds of skills and experiences a potential employer would be looking for. If you’re applying for a job from a job ad or job description, read it carefully for clues as to what skills they are expecting from applicants. Or, you can search for skills associated with specific occupations on O*Net: http://online.onetcenter.org. Type the name of the occupation in the search box in the upper right-hand corner, and then scroll through the detailed summary report to find the Skills and Abilities sections. Knowing what job skills are required and being able to reference those in your application materials will help you write a more compelling resume. Step 3: What are my transferrable skills? – Those are the skills and qualities you’ve developed through your experiences in and out of the classroom that transfer to many kinds of jobs.

Creative skills — developing models, experimenting, applying theory, synthesizing, predicting, creating new ideas, using your imagination

Mechanical skills — designing and composing objects and machines, setting up and repairing equipment, assembling, building with precision, operating

Organization skills — keeping deadlines, detailing, accepting responsibility, reasoning, using logic, making contacts, making arrangements, making decisions, classifying, using clerical skills

Numerical skills — using computational and statistical abilities, inventorying

Communication skills — writing reports or letters or promotional materials, editing, explaining, speaking clearly and effectively

Instruction skills — coaching, facilitating groups, designing educational materials, informing, leading

Persuasion skills — influencing others, selling, developing trust and rapport, motivating, arbitrating, negotiating, advancing proposals, reconciling conflict

Human relations and interpersonal skills — understanding, listening, questioning, guiding, reviewing, representing, advocating

Research and investigation skills — identifying information sources, formulating questions, designing experimental models, using a variety of information, assessing needs

Design and planning skills — setting priorities, scheduling time, identifying alternatives, setting goals, following through, predicting future trends

Performing skills — public speaking, humor, storytelling, stage presence

Leadership skills — organizing time, initiating, clarifying and solving problems, taking risks, being self-directed

Managing/supervising skills — setting goals and standards, assigning tasks, organizing ideas, designing projects, making decisions, sharing responsibilities, implementing policies, building teams

Economic skills — preparing and administering budgets, having financial accountability

Critical thinking skills — identifying critical issues, identifying general principles, defining parameters of a problem, reasoning, using logic, using creative problem solving, analyzing from many angles

Evaluation skills — assessing performance, setting standards, making decisions, analyzing, reviewing Step 4: What should I include and how do I start? The three essential pieces of information in a resume are 1) your contact information, 2) your educational preparation, and 3) your work experience. You’ll add other sections that add to the ways you are qualified. Start with a blank Word document. It’s the standard. Do not prepare your final draft of your resume from an online template! (A resume template is a program that formats your resume for you after inputting information.) Templates waste space, use small fonts, and generally make it difficult to move text around. They are a quick fix, but will not serve you well in the long run. Do not use the Resume Builder at www.collegecentral.com/bvu. It’s a template. CONTACT INFORMATION Every resume starts with your name in bold, with your street address, city and state, phone number(s), and email address. There are several options to formatting:

YOUR NAME ____________________________________________________________________________________ Address Phone City, State email address

OR

YOUR NAME ____________________________________________________________________________________ Street Address, City, State Phone email address

OBJECTIVE or QUALIFICATIONS SUMMARY An objective tells the reader your purpose in sending your resume. Most employers prefer something short and to the point: Seeking full-time position in pharmaceutical sales You can, if you wish, include a few skills: Obtain a media studies internship where I can contribute and continue to develop my skills in writing copy, TV production, and interviewing Employers hire you for your skills. An alternative to an Objective is to make a Skills Summary or Qualifications Summary section. It can be particularly helpful when you already have a significant amount of career experience. A Skills or Qualifications Summary should be placed high up on the page, usually just under your Education section. Here’s an example from a business major: Experienced business studies graduate with well-developed training, technical, organization, and communications skills. Human resources experience includes applicant screening and interviewing, employee orientation, budget reconciliation, payroll, and benefits planning Or, in lieu of a Skills Summary, teachers might consider creating a list of interests and strengths: Teaching Interests and Strengths Proactive Classroom Management Cooperative Learning Team Teaching Inclusion Technology Integration Thematic Approach to Lesson Design EDUCATION As a new college graduate, your education should be positioned directly under your objective. Include your degree, the name of the university (most recent degree listed first), location, and date degree was awarded. Spell out your degree – do not abbreviate. Listing your GPA is optional. You may include a study abroad experience in this section, but you can also put it in a separate section, if you want to describe it in some detail. If you aren’t yet graduated, you should say “Anticipated graduation 2012 (or whatever year). COURSEWORK If you’re applying for an internship, you can list your courses completed next. If you’re ready to graduate, coursework should be replaced by an internship or other relevant experience. RELEVANT EXPERIENCE Here’s where you can really shine and showcase what you have to offer. Lead with your Internship, if you have done one. It can be under a separate heading for special emphasis. Include experiences from part-time jobs and volunteer work. Begin each bullet point with a strong, interesting action verb. Include the scope of the job as much as possible, and what you accomplished or skills developed or utilized. RESEARCH EXPERIENCE Research projects is a form of relevant experience and may need its own section. Example of format: Adoption: Approaches to Re-unite a Adopted Child with Birth Parents, Research Project, Senior Seminar, 2010

Utilized qualitative interview methods to study optimal what children are re-united with birth parents.

Awarded best research study in psychology among all psychology majors, 2010

Presented poster and oral presentation at Buena Vista University Scholars Day, 2010 CAMPUS INVOLVEMENT (or LEADERSHIP) or COMMUNITY INVOLVEMENT (or LEADERSHIP) Name the organization and your role, specifics as to what you contributed, and include skills you used or gained, if there’s room on the page.

COMMUNITY SERVICE or VOLUNTEER SERVICE Include this section if you are active in organizations in your hometown or community. You may need to avoid identifying specific political or religious organizations. If you’re applying for a job in a Lutheran school and you are Lutheran, then it would be wise to include the name of the church. Just be sure you are sensitive to the possible preferences (religious or political) of your reader and when it doubt, keep it general – (Religious Education rather than Methodist Youth Fellowship). HONORS/AWARDS List scholarships and other awards such as Dean’s List or President’s List. TRAVEL (or INTERNATIONAL TRAVEL) Include the city and countries where you traveled and the dates. If you studied abroad, name the section “Study Abroad” SPECIAL SKILLS Typically, here is where you would include technical skills, language skills, or other similar kinds of skills. Technical: SPSS (statistical software)’ Microsoft Publisher, PowerPoint and Word Language: Intermediate proficiency in French PRESENTATIONS or PROFESSIONAL CONFERENCES ATTENDED List the name of the presentation, name of the conference, the name of the organization sponsoring the conference, city, state, dates.

Resume Checklist ___ My resume is one page, unless I’m including extensive, relevant work experience. If two pages,

my second page includes my name in upper right hand corner, inconspicuously and is more than 1 ½ pages in length.

___ My name is prominent and contact information is complete, including e-mail. ___ I have avoided using “I”, “me” or “my” in order to maintain objectivity in the descriptions. ___ My objective addresses the needs of the potential employer. ___ My Education section lists all universities that have granted or will grant me a degree, including

the degree level, GPA, major and graduation date listed, starting with most recent. ___ If for an internship, my resume includes a section for relevant coursework. ___ My resume includes minors, language fluency, computer skills, study abroad, co-curricular and

volunteer experience and other qualifications that make me uniquely qualified. ___ Current jobs and activities are described in present tense; all others use past tense. ___ I have described my experiences in a way that highlights my accomplishments, skills, and

abilities. Descriptions quantify results, give impact, scope of responsibility, or level of skill. ___ Phrases start with action verbs and where possible include key words for the industry like “web

site development,” “market research, “promotions.” ___ My resume is ERROR-FREE – I have no grammar or spelling errors. Someone else has

carefully proofed it for me. ___ I’ve chosen words that paint a picture for the reader, avoiding repetition and non-descript words

like “numerous” and “various” where possible. ___ My resume does not use acronyms or abbreviations that are likely to be unfamiliar to the reader

of the resume. ___ My resume paper is standard size, and is white, ivory or light gray. ___ My resume fits comfortably on the page, not wasting space; margins are balanced both horizontally and vertically. ___ Resume is well-organized and makes judicious use of bold type. ___ My most important qualifications stand out and are on the top half of the first page. ___ I have been completely truthful in stating my qualifications and experience.

Action Verbs

Action verbs should be used abundantly throughout your resume and cover letters to promote your achievements. They help make a strong impression. Begin statements with action verbs in the active voice.

Management achieved administered analyzed assigned attained chaired conceived contracted consolidated coordinated decided delegated developed directed encouraged evaluated executed handled implemented improved incorporated increased inspired launched led managed motivated organized outlined oversaw planned prioritized produced recommended reevaluated rejected reported reviewed scheduled strengthened supervised united Communication addressed arbitrated arranged authored communicated corresponded counseled developed defined directed drafted edited enlisted formulated influenced interpreted lectured mediated moderated motivated negotiated persuaded

promoted publicized reconciled reunited renegotiated reported researched summarized spoke translated wrote Research clarified collected conceived critiqued detected diagnosed disproved evaluated examined extracted identified inspected interpreted interviewed investigated organized researched reported reviewed searched studied summarized surveyed systematized wrote Technical analyzed assembled built calculated computed designed devised engineered fabricated inspected maintained operated overhauled programmed remodeled repaired solved trained upgraded Teaching adapted advised clarified coached communicated coordinated

defined developed enabled encouraged evaluated explained facilitated guided informed initiated instructed lectured persuaded presented set goals stimulated taught trained updated Financial adjusted administered allocated analyzed appraised audited balanced budgeted calculated compared computed developed estimated forecast forecasted managed marketed planned projected reevaluated reconciled researched sold Creative acted applied composed conceived conceptualized created designed developed directed established evaluated fashioned formed formulated founded illustrated instituted integrated introduced invented loaded

molded originated perceived performed planned presented produced refined rewrote updated Helping advised aided assessed assisted brought clarified coached coordinated counseled dealt demonstrated diagnosed educated encouraged enlisted expedited facilitated familiarized guided helped inspired maintained modified performed referred rehabilitated represented supported upheld Clerical activated altered assembled approved arranged catalogued classified collected compiled described dispatched edited estimated executed gathered generated implemented inspected listed maintained monitored observed operated

organized overhauled prepared processed proofread published purchased recorded reduced retrieved screened specified streamlined systematized Additional Action Verbs anticipated arbitrated ascertained charted checked classified collected completed conducted conserved consolidated constructed controlled coordinated counseled created decided defined delivered detailed detected determined devised diagnosed directed discovered dispensed displayed disproved dissected distributed diverted dramatized drew drove eliminated empathized enforced established estimated evaluated

examined expanded experimented explained expressed extracted filed financed fixed followed formulated founded gathered gave generated guided handled headed helped hypothesized identified illustrated imagined implemented improved improvised increased influenced informed initiated innovated inspected installed instituted instructed integrated interpreted interviewed invented inventoried investigated judged kept led learned lectured lifted listened logged maintained made managed manipulated mediated memorized modeled monitored motivated navigated negotiated

observed obtained offered operated ordered organized originated painted perceived performed persuaded photographed piloted planned played predicted prepared prescribed presented printed processed produced programmed questioned raised read realized reasoned received recommended reconciled painted perceived performed persuaded photographed piloted planned played predicted prepared prescribed presented printed processed produced programmed projected promoted proof-read protected provided publicized purchased recorded recruited reduced referred rehabilitated related

rendered repaired reported represented researched resolved responded restored retrieved reviewed risked scheduled selected sensed separated served sewed shaped shared showed sketched solved sorted summarized supervised supplied symbolized synergized synthesized systematized talked taught tended tested trained transcribed translated traveled treated troubleshot tutored typed unified united upgraded used utilized verbalized warned washed weighed wired worked

Marcy D. Davis davimar@bvu.edu

Present Address: Permanent Address:

Buena Vista University Box 999 11682 County Road W66

610 W. Fourth Street Columbus Junction, IA 52738

Storm Lake, IA 50588 (319) 658-2535

(712) 749-XXXX

OBJECTIVE

Summer internship with XYZ Company to apply my educational background in business, work

experiences in office and banking settings, and skills in organization, communication, and leadership

developed through athletic competition and academic achievement

EDUCATION

Buena Vista University, Storm Lake, IA

Bachelor of Arts Degree May 2012

Major: Finance & Banking

WORK EXPERIENCE

Teller, Peoples State Bank, Winfield, IA Summers 2010, 2011

Operated encoding machine to identify checks in line with daily balance

Assisted customers with variety of teller functions including transactions, deposits, loans

Insured that operating drawer’s monetary amount balanced with records each day

Recognized for customer relations, efficiency and accuracy

Office Assistant, Buena Vista University Siebens School of Business, Storm Lake, IA 2010 - 2011

Assisted professors with correcting exams, organizing files, data entry

Delivered materials to offices on campus, copied items, shredded outdated materials

Pitching Instructor, Winfield, IA Winter Break 2009, 2010

Instructed junior high and high school players on all aspects of softball

Assisted five girls with techniques and basics of pitching

RELATED SKILLS

Software Skills:

SPSS, Publisher, Excel, PowerPoint, Word, Internet

Language Skills:

Spanish, intermediate fluency

CAMPUS ACTIVITIES

Varsity Softball, 2008 - Present

Varsity Volleyball, 2009

Intramurals: Volleyball, Basketball and Flag Football

BV Buddies—assisted middle school students with homework, helped them envision college as a goal

VOLUNTEER SERVICE

Assisted with games for Family Weekend, Buena Vista University, Fall 2009, 2010

Faith Hope and Charity, Storm Lake, IA, Visited and entertained residents, Spring 2010

Worked concessions, security, and sold tickets at Buena Vista athletic events, 2010 - 2011

Officiated Elementary Basketball Tournament, Winfield, IA, Summers 2008, 2009

Internship

Jane Doe

Current Address: doejan@bvu.edu Permanent Address: 610 W 4th St Box 3298 876 Red Wood St. Storm Lake, IA 50588 Janesville, WI 43234 800.555.3543 800.555.8476 SUMMARY

Seeking an internship position in Human Resource Management for summer 2012

EDUCATION

Bachelor of Arts, Buena Vista University, Storm Lake, IA anticipated May 2013

Major: Business Management Minor: Exercise Science/Coaching

Cumulative GPA: 3.4 COURSEWORK

Advanced HR Management

Principles of Management Managerial Accounting Business Law

Conflict Management

Applied Statistics Principles of Marketing Financial Accounting

Quant. Methods of Business

Business Policy & Strategy International Business Managerial Finance

EXPERIENCE

Office Assistant Human Resource Office, Buena Vista University Sept 2011 - Present

Handle incoming phone inquiries and manage resume submissions.

Help to balance payroll and reconcile accounts.

Lifeguard Finkbine Natatorium, Buena Vista University August 2010- Present Coordinate emergency procedures and provide first aid in emergency situations.

Perform general admission and coordination of special events and activities.

Sales Associate Maurices, Storm Lake, IA Fall 2011 - Spring 2011

Performed merchandising tasks such as stock, display, price markdowns, and transfers.

Built lasting relationships with customers by suggesting new merchandise and

reminding them of upcoming events.

Softball Coach Janesville Recreational Program, Janesville, WI Summers, 2009- 2011

Coordinated conditioning and appropriate activities required to learn softball.

Supervised and conducted practices and contests safely.

Managed equipment and school facilities in a responsible manner.

COMPUTER SKILLS Microsoft Office Suite, Photo Editor, Visual Studio

CAMPUS INVOLVEMENT BVU Softball (2 years), Esprit de Corps (2 years), Business Club (3 years)

Heather Windleton ______________________________________________________________________________________ 298 Milwaukee Road, Anywhere, IA 77648 (874) 123-6543 windhea@bvu.edu OBJECTIVE: Seeking full-time teaching position in grades 1-6 EDUCATION: Bachelor of Arts Degree, Buena Vista University, Le Mars, IA, May 2011

Graduated Magna Cum Laude with GPA of 3.7/4.0 Major: Elementary Education Endorsements: Reading, Pre-K/K

Associate of Arts Degree Western Iowa Technical Community College, Sioux City, Iowa, May 2008

GPA: 4.0 STUDENT Fifth/Sixth combined class, ABC Elementary School, Anyplace, IA Feb-March 2010 TEACHING -- Planned, prepared and organized units in ethnically diverse classroom on the U.S. Constitution, gravity, fractions, and poetry -- Collaborated with special education and resource teachers to meet needs of students -- Communicated achievement to parents through electronic and print newsletter, daily classroom blog, parent/teacher conferences and extra-curricular programs -- Integrated technology through blogs and SMARTboard technologies -- Focused on reading instruction through strategies-based activities, implementation of RAH (Read at Home) program Kindergarten, XYZ Elementary School, Everyplace, IA March-April 2010

-- Planned and organized play and interactive activities to develop language and vocabulary, including letter recognition, phonics, numbers and nature awareness

-- Coordinated and led field trip to fire station and police station -- Used creativity to lead singing, dance, and movement activities

FIELD Third grade, Fine Elementary School, Fineville, IA Sept-Oct 2009 EXPERIENCE -- Completed one-semester practicum in culturally diverse classroom of 23 students

-- Observed multiple instructional strategies, management techniques, and home-school partnerships

RELEVANT Tutor, ABC School, Winston, IA January 2009 to present EXPERIENCE -- Tutor students in 1

st to 3

rd grade on math, reading, and spelling skills

-- Provide feedback to teachers and parents about student progress ACTIVITIES Volunteer, Relay for Life, Anywhere, IA April 2008 Big Sister, Big Brothers & Big Sisters, Winston, IA 2007 Girl Scout Leader, Troop 999, Everywhere, IA 2004-2006 WORK Cashier, Casey’s Convenience Stores, Exceptionville, IA 2002-2008 EXPERIENCE Nursing Assistant, Hope Nursing Home, Happyville, IA 2001-2002 HONORS Dean’s List, Hope Scholarship, Award of Excellence for Girl Scouting TECHNOLOGY Microsoft Excel, Access, PowerPoint, Publisher, Photoshop

Easy Grade Pro 4, Gradekeeper

Wanda M. Ployment ____________________________________________________________________________________ 9999 Pleasant Boulevard, Anyplace, Iowa 55555 (712) 999-9999 ploywan@bvu.edu

OBJECTIVE Versatile, experienced substitute teacher seeking full-time teaching position in grades K-6 EDUCATION Bachelor of Arts, Buena Vista University, Storm Lake, IA December 2011 Major: Elementary Education Summa cum Laude: GPA of 3.923 Phi Theta Kappa Honors Academic Scholarship Recipient Endorsement: Reading K – 8, Social Studies Associate of Arts, Iowa Lakes Community College, Spencer, Iowa campus May 2007 Major: General Education with emphasis on Education PROFESSIONAL EXPERIENCE Substitute Teacher, Siteville Community Schools, Siteville, IA January 2012 to present

Provide full-day instruction and classroom management on as-requested basis for Kindergarten through Sixth Grade classrooms, Special Education, and all specialized areas (Music, Physical Education, Art, Library, and Computer Lab)

Accepted 90% of same-day, early morning requests for substitute teaching assignments STUDENT TEACHING Second Grade, Vacationville Community School District, Vacation, Fall 2011

Planned, prepared, and presented lessons in all subjects to a culturally and academically diverse group of twenty learners

Implemented a variety of classroom management strategies to accommodate individual students

Communicated regularly with parents through a grade-level newsletter via email and U.S. mail

Recognized for creative use of visuals and understanding of INTASC standards Fourth Grade, Happyville Community School District, Happyville, IA Fall 2011

Planned, prepared, and presented lessons in reading, math, and science for an academically diverse group of twenty-five learners

Utilized effective behavior management and de-escalation strategies

Participated in Iowa Core Curriculum and District Leadership meetings RELATED EXPERIENCE Teacher’s Associate, Lincoln Elementary, Lincoln (IA) Community Schools 2005 – 2009

Supported professional teaching staff in providing learning experiences within the general education classrooms Kindergarten through Third Grade and a transition classroom

Instructed small groups at each grade level via Word Study, Guided Reading, and math/reading interventions

OTHER WORK EXPERIENCE Video/Media Assistant, Libertyville Municipal Utilities, Libertyville, IA July 2007-Present

Create local television advertisements via PowerPoint

Videotape community events for local cable replay COMPUTER SKILLS Gradekeeper, Edline, Excel, Microsoft PowerPoint, Excel, PowerPoint COMMUNITY SERVICE Fundraising Volunteer, American Cancer Society, Buena Vista County 2010 Leader, Brownie Scout Troop No. 555, Anyplace, IA 2006 – 2008

Cover Letters -are sales/marketing letters, with a business-like, yet friendly tone. -are clear and concise, and convey enthusiasm and respect. -tailor the letter for a job with a specific company/organization. -address the letter to a specific person. Call the company/organization to obtain a name. -should be printed on the same bond paper used for your résumé. -need to be perfect. Proofread to avoid errors.

Cover Letter Outline First paragraph – create interest, establish rapport, and state your purpose. 1. Capture the employer’s attention and explain why you are writing. 2. Indicate the job/area in which you are interested. 3. Tell how you heard about the position/company/organization. Second and possibly third paragraph – tell your sales story. 1. Explain how you can meet the employer’s needs, summarize your qualifications. 2. Document your claims with statements that show evidence of your skills. 3. Show how your skills match those needed for the position. 4. Refer reader to your enclosed résumé. Closing paragraph – ask for what you want. 1. Request an interview.

2. You can also state that you will call to inquire about setting up an interview (or inquire about vacancies), or you can list a phone number where you can be reached.

Many examples of résumés and cover letters are available in the Career Services Office.

Buena Vista University

610 W. Fourth Street Box 999

Storm Lake, IA 50588

February 26, 2010

Rick Finch

Living History Farms

2600 111th Street

Urbandale, IA 50322

Dear Mr. Finch:

When I was a fourth grader at Smart Elementary School in Anywhere, Iowa, I visited Living

History Farms on our class field trip. Because I was so fascinated with the school room and wash

house, I was the last one to get on the bus to leave. It is now ten years later, and as a college

sophomore majoring in history, I am excited to apply for your historical interpreter internship for

summer 2011. My college advisor, Dr. So and So, made me aware of this opportunity.

I love learning about the daily lives of earlier generations in America. I would very much enjoy

helping to re-create history for school children and tourists of all ages so they can learn about

Iowa’s interesting past.

My coursework and campus activities have developed my interpersonal communication and

organizational skills. Overall, I am dependable, outgoing, and a hard worker. I handle pressure

well and am willing to work overtime. Most importantly I learn quickly, and I am not afraid of a

challenge.

My resume is enclosed. Spring semester at Buena Vista University ends May 16, 2011, and I

could begin training for the position immediately after that date. I am available to interview on

short notice. Thank you for your time and consideration.

Sincerely,

Nancy Scholar

Nancy Scholar

schonan@bvu.edu

(712) 749-9999

Enclosure

Buena Vista University

610 W. Fourth Street Box 9999

Storm Lake, IA 50588

February 15, 2011

Mr. Richard Finch

Director of Human Resources

XYZ Company

9999 Ontario Street

Anywhere, IA 99999

Dear Mr. Finch:

Thank you for speaking with me by phone about the internship opportunity in your department

for the coming summer. As I mentioned, I am completing my junior year at Buena Vista

University and am anxious to apply what I’ve learned about business and especially the human

resources area. I feel prepared to take this step and would appreciate your serious consideration.

I can offer you a strong academic record in my business classes. My professors have noted my

work ethic, punctuality, and numerical skills. I have successfully managed my time in order to

play two varsity sports while maintaining a GPA above a 3.0. My experience as a teller at

Peoples Bank, my involvement in sports and my volunteer service has helped me develop strong

interpersonal skills so necessary in HR.

Furthermore, a recent class project in my Advanced Human Resources course allowed me to

interview professionals in the field and observe benefit negotiations in a company similar to

XYZ. This course inspired me to pursue the human resources area in business as a career choice.

I am available for an interview on short notice. Spring semester at BVU ends on May 20th

, and I

could begin immediately after that date. Thank you again for your time and consideration.

Sincerely,

Marcy Davis

Marcy Davis

davimar@bvu.edu

(712) 555-5555

100 Sesame Street Winningtown, Iowa 55555 April 23, 2010 Mr. Ed U. Cator, Human Resources Director Farmersville Community Schools P.O. Box 9999 Farmersville, IA 55555 Dear Mr. Cator: I was excited to see the advertisement in the Farmersville Review for the middle school special education position. I am particularly interested in the Farmersville district because of your well-known emphasis on individualized instruction and commitment to diversity. As you will note in my resume, my qualifications are well suited to the advertised position, and I would very much appreciate the opportunity to personally speak to you about how my skills might be a good fit for your program. The following are highlights of qualifications that match your requirements September vacancy: Will earn B.A. Degree and K-8 special education licensure in May Knowledge of team process: Only student teacher chosen to serve as a member of 5- person team assigned to design assessment tools to gauge student progress Knowledge of Iowa Core Standards: Active participant in Iowa Core Standards in-service and incorporated standards into student teaching Commitment to student achievement: Student mastery is primary criterion by which my lessons are evaluated. Aligning to required proficiencies is continuously evaluated against desired outcomes.

I am a highly motivated to begin my professional career. Please note the excellent evaluations in my credential file from my professors and both of my cooperating teachers, and that I have been specifically recognized for approachability, a team spirit, and effective use of Positive Behavior Support. My application was submitted online for your review as requested on your web site. Thank you for your time and consideration. I look forward to hearing from you.

Sincerely,

Joan Jones Joan Jones Enclosed: Resume, Credential File

Cover Letter Checklist

____ I know why I am applying for this job. I have thought about what I would bring to the job and organization. ____ My first paragraph establishes rapport with the reader and states what job I’m applying for, or why I’m writing. ____ I have mentioned any network connections I have with the reader or the company. ____ I have accurately and succinctly described how my qualifications match the needs of the employer. ____ I have been completely honest in describing myself and my qualifications. ____ I have double- and triple-checked the name and address of the person to whom I

am writing for accuracy. ____ My cover letter is no more than four focused paragraphs and uses just one page. ____ My cover letter enhances the information on my resume rather than repeating it. ____ I have included a request for what I want – typically an interview. ____ The tone of my letter is balanced between friendly and professional. ____ I have proofread this letter for both grammar and spelling. ____ I have used the word “Sincerely” to close the letter. ____ I signed the letter in blue or black ink. ____ My cover letter and resume are printed on the same paper. ____ I am placing the letter and resume in a 9 x 12 envelope rather than business size. ____ I will follow up with a phone call to continue to convey interest in the position.

Sample Reference Page

A reference page should be a separate document and submitted when requested. Bring your reference page to an interview. Be sure you get permission from each of your references before listing them. Do not list a home phone number unless your reference has agreed.

References for

Carol M. Candidate

Jane Doe

Fifth Grade Teacher (Cooperating Teacher) Anywhere Elementary School Anywhere, Iowa 55555 712-999-9999 (w) doe@anywhereschool.edu John Doe Superintendent Anywhere Elementary School Anywhere, Iowa 55555 712-999-9998 (w) doej@anywhereschool.edu Dosy Doe Student Teaching Supervisor School of Education Buena Vista University 610 W. Fourth Street Storm Lake, IA 50588 712-749-9999 doe@bvu.edu

E-mail Etiquette: A Quick Guide to Writing a Professional E-mail

By Carrie Payne, National Association of Colleges and Employers E-mail has generally been used as an informal means of communication. However, as it becomes increasingly popular in the job application process, students need to take time to think through the content of their e-mail and address the message that they might be sending to employers. An e-mail to an employer should never just say "see attached." The receiver may not even open the attachment.

Although employers don't always read an entire cover letter the first time, they do expect the writer to take time to include the necessary information in an appropriate way. The following rules should be used for e-mail when writing or responding to: potential employers, co-workers, colleagues, business members, and college staff or personnel. You will be taken seriously, and will often be given more credibility. Common mistakes are:

using emoticons ( :o),

being too informal,

misspellings and poor grammar,

no capitalization, and spelling words the way they sound.

Because e-mail has become a mainstream form of communication, students may not easily switch from casual and conversational e-mail to professional e-mail. I cautioned a student about practicing the use of professional writing after reading an e-mail he sent-it was full of emoticons and phonetic spellings. He used "ur" for "you're or your;" he used "i" for "I", and also used many other common e-mail exchanges. We discussed how his habit could greatly affect his ability to get a job, and worked extensively on what he might write in an e-mail to an employer.

Rules of the Road

Professional e-mail is very different from casual e-mail or instant messenger. Remember: it's easier to be ruled out than ruled in for a position. Here are some rules to consider when writing an e-mail in which you are job prospecting or applying for a job:

Always introduce yourself the same way you would in a cover letter.

Dear Mr./Ms. So and So, I am writing in regard to your posting on….for XYZ position in financial services.

Treat your e-mail as if you were writing a professional cover or thank-you letter on paper, but be brief.

In the subject line, make it obvious why you are writing: "Application for XYZ position."

Make sure you change the contact name and content according to the person/company to whom you are sending the message.

If you are responding to an e-mail, include the original message in the reply, so the receiver can put your e-mail into the correct context. Also, respond within two business days.

Always spell words correctly! · Don't just use spell check. It won't catch words that are spelled correctly, but are misused within the context of the sentence.

Never use all capital letters. Employers may think that you are screaming. It is also difficult to read.

Think about the message your e-mail address sends. Keep your address simple, and avoid unprofessional sounding names like "studmuffin" or "partygirl."

Read your message carefully before you click the send button. Tone of an e-mail can be misinterpreted.

Have someone else proofread your message before you send it. It may be easier to find errors if you print and review your e-mail.

Name your document "your name, resume." Employers receive hundreds of resumes via e-mail. If you follow-up by asking recruiters if they received your e-mail, they won't have to look through 300 attachments called "resume."

If you are attaching your resume, ask the receiver if they would prefer that you send it in a different format, ie: Word Perfect, rich text format, or as a PDF.

Do not assume that if an employer is informal that you should be.

Don't just rely on e-mail. E-mail can be lost. Follow-ups can often be done via the telephone or regular mail.

Helpful Examples

Your e-mail can be a brief introduction:

To: xyzperson@abccompany.org From: cap@psued.edu Subject: Application for summer internship

Dear Ms. Clark,

I am writing in response to the ad posted on NACElink.com for a summer information systems/technology internship at ABC Company (Job #123). Please accept my attached resume and letter as an application for this position. My skills and experience closely fit the posted job description, and I hope to hear from you soon. Thank you,

Jane/John Doe Student

Or your e-mail can be your cover letter:

To: xyzperson@abccompany.org From: cap@psued.edu Subject: Application for summer internship

Dear Ms. Clark,

I am writing in response to the ad posted on NACElink.com for a summer information systems/technology internship at ABC Company (Job #123). Please accept my attached resume as an application for this position.

My experience and personality closely fit the posted job description, and I am excited to apply.

As a management information systems student at Penn State, I have taken advantage of numerous research and design opportunities which may be useful when working at ABC Company. During my web design class, I volunteered to organize a group that designed and create a web site using Flash technology for a local company. The project was well received, and the organization is using some of our ideas. As a student worker in the School of Business, I also designed an Access data base to track student advising appointments and progress. The position required a high degree of confidentiality as well as a person with the ability to work on the project to completion.

In addition to maintaining a 3.0 GPA, and holding an on-campus job, I have also participated in various campus activities and leadership programs. By working on committees, I was able to demonstrate my leadership, teamwork, and time-management skills, which can be useful in a professional setting like ABC Company.

I am eager to learn more about the internship position, and would appreciate the opportunity to speak with you in an interview about my qualifications. I am available to work from May 1 through August 2, 2010, and can be reached at 712-999-9999. I look forward to hearing from you.

Thank you.

Sincerely,

Joe/Jane Student

FOR STUDENT TEACHERS: SELF-MANAGED CREDENTIAL FILE INFORMATION

What are self-managed credentials? A self-managed credential file is a collection of documents used by school officials to help them decide which candidates to interview or hire. Your BVU self-managed credential file should include the following documents:

Cover page data sheet – name and contact information, major, certifications, endorsements, colleges attended, graduation date

Unofficial copy of your Buena Vista University transcript, if desired Letters of recommendation

How are credentials different from a resume? A resume is a summary of qualifications and experience designed to introduce you and to apply for a specific job. You send a cover letter and resume to initiate formal contact with an employer. Credentials are supportive documentation, primarily letters of reference, and if desired, an academic transcript. How and when do school employers receive my self-managed credential file? You, as applicant, are responsible for supplying your credentials when requested by the employer. Typically this occurs during the application process. It is important to follow whatever process the employer indicates in the job posting. When in doubt as to what they want and when, call them. All application materials should be placed together and sent in a 9x12 mailing envelope. Address labels should be typed, if possible. Keep a record of where and when you have sent your application materials. What does a complete self-managed file look like? A compete self-managed file includes a cover sheet and 3 – 5 letters of recommendation. It may also include and unofficial transcript. Where do I get a transcript?

A) If you are a current student, you can download an unofficial copy on the Registrar’s website at any time. Click on Campus Connect, enter your ID and pin #, when your transcript comes up, press print. This is an unofficial copy.

B) If your employer is requesting and OFFICIAL transcript, you may request it through the Registrar. For help or more information about transcripts, phone Registrar at 1-800-383-2821 ext 2233. Transcripts cost $5.00 each.

C) If you are an alum and you need a transcript, request an original from the Registrar; you may then make copies of it.

The following page is an example of a Credentials Cover Sheet that is accessible on the Career Services web pages. Go to www.bvu.edu/career and click on the credentials link for forms and complete information.

Education Credentials

Buena Vista University Career Services

careerservices@bvu.edu

www.bvu.edu/career

In compliance with the Family Education Rights and Privacy Act of 1974, the information herein contained is for use of consideration for employment. This information cannot be released to a third party without expressed written consent of the applicant.

610 W. Fourth Street Storm Lake, IA 50588 712.749.2440 careerservices@bvu.edu

Bachelor of Arts – Elementary Education Endorsements: Reading, Coaching

Gracie B. Vista 610 W. Fourth Street

Storm Lake, IA 999-999-9999

Credentials Cover page

EXAMPLE

Interview Skills

It’s true. Jobs are won or lost in the interview. No matter how good you looked on paper, no matter how well-crafted your cover letter, no matter how man people have recommended you, you only get the job offer if you nail your interviews. And, even then, the other candidate may have just a bit more “something” or are a better fit for the employer. According to Brad Krueger, author of The College Grad Job Hunter, you should think of the job interview as having three steps: establishing rapport, gathering (or exchanging) information, and closing. The first step, establishing rapport, is very very very important! People make decisions about other people very quickly! You will set the tone here. Your physical appearance and initial responses are critical. If you start off poorly, it will take much effort to recover. Small talk is actually “big talk.” Your enthusiasm, passion, and preparation will be evident from the start. In the gathering information stage, the employer will be asking question to start with. Questions may be open-ended, factual, or behavioral in nature. Throughout, the interviewer will be judging you on your attitude, authenticity, sincerity, and honesty. Most times, you’ll have an opportunity to ask your own questions. You should have some. If not, the interviewer will wonder how interested you are in the position. In the final step, you’ll need to make sure you’ve closed the deal. Ask when they will make a decision, or ask what the next step in the process will be. Assure your interviewer that you are still very interested in the job. It’s okay to say “I enjoyed this conversation so much and it’s made me even more excited about the prospect of joining you.” Be sure to say thank you! Once the interview is over, you must be sure to write a thank you note to your interviewer and get it to him/her as soon as possible.

INTERVIEWING TIPS

1) Before you go to the interview

Research the employer in order to become familiar with their history, professional growth, mission, services, benefits, etc.

Brainstorm questions they might ask you.

Have someone ask you interview questions, and have them provide feedback.

Make sure you have something professional to wear.

Be sure you have exact directions, know exactly where to go, and how long it will take to get there.

Prepare a list of questions to ask the employer. Always ask questions during an interview.

Realize that the interview is an opportunity to exchange information between an employer and a prospective employee. It has to be a fit for you as well as a fit for the company.

Establish a positive attitude. Ask yourself, “Why not me?”

Do research on the market value of your location, education, and experience.

Get an idea of a salary range you are willing to accept. You should start defining your range by starting with the minimum salary you would be willing to accept, and then establish the high end from there. Be sure to figure in benefits and other compensation.

2) Going to the Interview

Take along extra copies of your resume, transcripts, and a list of references.

Take along your list of questions for the employer.

Go early so you can find the location of the interview.

Arrive at least 10-15 minutes early.

3) Opening the Interview and Answering Questions

Offer a firm handshake, if appropriate.

Introduce yourself by giving your first and last name.

Make sure that the interviewer(s) has your resume.

Maintain good eye contact with those who are interviewing.

Speak clearly, slowly, and with good grammar and diction.

Lean forward in your chair, sit straight, and be alert.

Make sure the tone of your voice is loud enough to be heard by everyone in the room.

Convey a positive image, enthusiasm, optimism, and a smile.

Try to avoid nervous gestures such as nodding, smiling too much, twitching leg, or hand gestures.

Think about the question before answering. This will help formulate better responses to questions. If you do not understand the questions, ask them to repeat or clarify it.

Answer questions in a manner that conveys that you are sure of yourself.

Be honest!

Be prepared to talk about your goals, education, experiences, activities, etc.

Do not give long answers to questions if possible or prolong the interview. Provide enough information to answer the question fully, but do not overdo it.

Avoid “um,” “uh,” or “ah” as well as, “you know,” “like,” and “see” in your answers.

If you do not know the answer to a question, it is alright to say that you do not know.

Do not appear to brag or exaggerate your accomplishments and/or experiences, but don’t sell yourself short either. This is your time to shine.

4) Closing the Interview

Make sure you are ready to ask several questions pertaining to the position for which you are applying. Use your list of questions as a guide.

For example, ask questions in regard to the duties, training, work atmosphere, or advancement opportunities of the job.

Be sure to ask when they plan to fill the position, when and how you will be notified, and when the start date would be.

Shake hands again with the interviewer(s).

Thank them for their time.

Restate your interest in the position…leave them with a smile.

5) After the Interview

Evaluate how the interview went and make notes. Write down highlights of the interview, and things that impressed you, and areas in which you might need improvement.

Weigh the pros and cons of the position, and decide if you’re still interested.

Complete any follow-up instructions they might have given you. (e.g. sending transcripts)

Send a follow-up handwritten or typed thank you card or letter to let them know you appreciated their time, hospitality, and learning more about the employer. The thank-you should go to the highest ranking person you interviewed with, and when applicable thank the committee also in this letter. This is an important follow-up tool and could determine whether you get the offer.

Information you should have about the employer ahead of time: All organizations: for-profit, non-profit, government:

name of recruiter or employer contact

organization goals

who the clients or customers are

people you know in the organization

who the top management is

recent items in the news and periodicals

typical career path in your field

employee data: number of employees, racial and ethnic diversity, education For-profit business:

array of product line or services

size of the firm relative to the industry

growth potential for the industry

percent of annual sales growth last five years

percent of annual growth in earnings/share

potential new markets, products, or service line

who the competition is

number of plants, stores, or sales outlets

short-term profit picture

structure of assets, price of stock

community support programs For schools:

School (vision/mission, enrollment, curriculum)

Community: (housing, leisure, religious centers, medical, industry)

District test scores

Student support (instructional strategies, learning centers, tutors)

Professional development for new teachers Questions you may be asked during the interview: Self 1. Tell me about yourself. 2. What are your major strengths and weaknesses? 3. Describe most satisfying accomplishments. 4. Which geographic location do you prefer?

Work History/Education

5. What was your most/least satisfying job? 6. Give some examples of your initiative, willingness to work, leadership skills, ability to follow directions.

7. Tell me your reasons for leaving your job/resuming your work? 8. How did you get along with your last boss/co-workers? 9. How well do you work under pressure? 10. How did you spend your spare time/vacations? 11. Why did you major in _______? 12. Why did you change majors? 13. What college courses did you like the most? least? 14. Tell me about your extra-curricular activities and interests. 15. Do your grades reflect your abilities? 16. What percent of your college expenses did you earn? 17. What plans do you have for further study? 18. Can you get recommendations from past employers? 19. What are your plans for the future?

Goals

20. What job in our company do you want to work toward? 21. What is your ultimate career goal? 22. How long do you plan to stay with our company? 23. Tell me your personal preferences regarding: routine, work, regular hours, overtime, travel, large vs.

small or large company. 24. For what position are you applying? 25. What do you know about the company? 26. Why do you think you are qualified for this job? 27. Why do you think you might like to work for our company? 28. What are your salary expectations? 29. Are you willing to spend time as a trainee? 30. What interests you about our product or service? School District Interviews: Be ready to talk about these topics and include examples where appropriate:

Philosophy and beliefs

Reasons for going into teaching

Classroom management

Instructional strategies

Motivational strategies

Evaluation and assessment

Strengths and weaknesses as a teacher

Differentiated instruction

Teaching standards

Technology integration

Career goals

Educational issues and trends

Collaboration and teamwork

Conflict resolution

Family communication

Cultural awareness/sensitivity *Beware of illegal questions according to the Americans with Disabilities Act, the Civil Rights Act, the Equal Pay Act, Age Discrimination Act, Pregnancy Discrimination Act, and any state statutes.

Questions you may ask:

Job

1. What is the exact title of this position? Detail specific duties. 2. Is this a permanent full-time position? 3. When would the job begin? 4. Is there a probation period? 5. Please show me an organizational chart and where this position fits within the structure. 6. Where is the person who previously held this position?

Training 7. What type of training programs do you offer to new employees? 8. What opportunities are available for staff development? 9. What is the typical career path for a person in this position? 10. Is there an opportunity for advancement from this position? 11. How is promotion determined? 12. How is this position evaluated?

On-the-job

13. What opportunities exist for travel? 14. What is the policy concerning relocation? 15. To whom would I report? To whom would my supervisor report? 16. What are the short and long-range plans of the organization? 17. Where would I work? May I tour the facilities? 18. What is the salary range for this position? Is there a salary scale? 19. What are office policies concerning: sick leave, vacation leave, and flextime? 20. When do you plan to make your decision? May I call you on _______to find out the results? After the interview:

Evaluate the interview — make notes to yourself.

Send a thank you letter to the recruiter.

Complete any follow-up instructions the recruiter may have given.

Behavior-Based Job Interviewing

The behavior-based interview (BBI) concept assumes that past behavior is the best predictor of future behavior. Therefore, an interviewer will ask a candidate about a situation the candidate may have faced in the past. Based on how the candidate handled the past situation, the interviewer can predict the job worthiness of the candidate in a similar situation with considerable accuracy.

The BBI regularly leads employers to hiring/not-hiring decisions that do what they’re supposed to do: bring in new hires who have not only the knowledge and skills required for the job, but more importantly, the personal and performance attributes needed to succeed in that job as well as within the particular culture of the company. BBI requires a structured procedure with a prescribed method of questioning and a predetermined set of questions. This method helps the interviewer close in on a scientific evaluation of the answers and of the candidate. The candidates who do best in these conditions are those who have predicted the questions (or at least the topics) and have planned and practiced their answers. Students who understand the process and prepare for it can use the same techniques to great advantage in non-BBI interviews, as well. Follow these steps to prepare for an interview: Evaluate your own background to identify your skills and experience related to the job objective. Develop and rehearse brief, one- to three-minute scenarios about how you used those skills, each illustrating a specific activity or task required by the job. Each “story” should explain the problem and your solution and should give the results in quantified terms, if possible. Common Skills Targeted for BBI Probing: Alertness Assertiveness Commitment to Task Coping Creativity

Decision Making Goal Setting Leadership Listening Management

Oral Communication Organization/Planning Perception Problem Solving Team Building

Use the STAR acronym to respond to a behavior-based question: Situation — tell the interviewer about the situation you were facing to set the stage, so he or she clearly understands the circumstances. Task — explain what you were required to do in that situation. Action — describe the decision-making process you went through and the action you undertook. Result — describe how things turned out. Be prepared to provide examples of occasions when results were not as expected. The skilled interviewer will probe your skill in handling failure and success. Be prepared for questions asking for more detail than you’ve already given.

Sample Behavior-Based Interview Questions Give me an example of a time when you demonstrated initiative. Thinking over your college experience, describe a situation in which you were challenged in using your communication skills. Tell me about it in detail. Tell me about a time when you were able to successfully resolve a conflict with a co-worker. Tell me about your experience in dealing with routine work. What problems did you overcome in order to focus on the details the job required? Give me an example of a time when you set long-range goals. Tell me what your goal was, how you decided on the goal and the outcome. What is the most difficult decision you made that involved other people who did not agree with your decision? Tell me about the process of making that decision and the results. What was one of the most difficult problems you have solved? Tell me about it in detail. Accuracy is often critical in producing quality results. Select a job that required you to complete paperwork and tell me what specific things you did to ensure accuracy in your results. Describe a time when you had to make a quick decision and how you handled it.

Tell me about a time you failed.

Describe a time when you did not agree with someone’s point of view and how you handled it.

Tell me about a time when you used good judgment and logic in solving a problem.

Give an example of a time when you had numerous things that needed to be done. How did you prioritize? How did you manage your time? What was the outcome?

Describe a time when you had to make a quick decision and how you handled it.

Walk me through a time when you took on or were given a project that seemed complex or overwhelming. What was the outcome?

What is your greatest achievement and what steps did you take to get to that point?

Tell me about a time you worked as a member of a team. What was your role on the team?

Describe a time when you were a leader.

Give an example of a time you went beyond the call of duty.

Education Behavior-Based Questions

Give me an example of a time where a student was upset and how you handled the situation.

Tell me about a time when you handled a situation where a parent was upset.

Describe a time when you confronted a student for being disruptive in class.

Give me an example of a time where you used a certain technique to increase positive behavior.

Tell me a time where you had to alter the way you presented the material to improve learning.

Describe a time in class you did not handle a situation exactly the way you would have liked, and what you did to change that.

Questions They Can’t Ask Application and interview questions must be related to whether you can perform a job.

Inquiry Area

Illegal Questions

Legal Questions

National Origin/Citizenship

Are you a U.S. citizen? Where were you/your parents born? What is your native tongue?

Are you authorized to work in the U.S.? What languages do you read/write/speak fluently (if job-related)?

Age

How old are you? When did you graduate? What’s your birth date?

Are you over the age of 18?

Marital/Family Status

What’s your marital status? With whom do you live? Do you plan to have a family? When? How many children do you have? What are your child-care arrangements?

Would you be willing to relocate if necessary? Would you be able to travel for this job? Would you be able to work overtime if necessary?

Affiliations

What clubs or organizations do you belong to?

List professional or trade groups that you belong to that are relevant to your ability to do the job.

Personal

How tall are you? What do you weigh? (Okay if necessary for safety on the job)

Are you able to lift a __-pound weight and carry it ___ yards, if it is part of the job?

Disabilities

Do you have any disabilities? Please complete a medical history. Have you had any recent or past illnesses – give dates. What was the date of your last physical? How’s your family’s health? When did you lose your eyesight? How?

Are you able to perform the essential functions of the job?

Arrest Record

Have you ever been arrested?

Have you ever been convicted of _________?

Military

If you’ve been in the military, were you honorably discharged?

In what branch of the armed forces did you serve? What type of training did you receive in the military?

Interview Attire

Even though many companies have relaxed the internal company dress code, interviews still follow the conservative standard. When in doubt, err on the conservative side. Dressing for the world outside college is quite different from campus attire. You should be doing the talking, not your clothes. If you’re not sure how to dress for the interview, call and ask! Call the Human Resources office, not the hiring manager you’re interviewing with.

Before going on an interview, make sure you have appropriate interview attire and everything fits correctly. Get your clothes ready the night before, so you don't have to spend time getting them ready on the day of the interview. Bring a breath mint and use it before you enter the building.

Men and Women

Conservative two-piece business suit (solid dark blue or grey is best)

Conservative long-sleeved shirt/blouse (white is best, pastel is next best)

Clean, polished conservative shoes

Well-groomed hairstyle

Clean, trimmed fingernails

Minimal cologne or perfume

Empty pockets--no bulges or tinkling coins

No gum, candy or cigarettes

Light briefcase or portfolio case

No visible body piercing (nose rings, eyebrow rings, etc.)

Men

Silk necktie with a conservative pattern

Dark shoes, dark socks (black, or match color to pants)

Get a haircut; short hair always fares best in interviews

No beards (unless you are interviewing for a job as a lumberjack!)

Mustaches are a possible negative, but if you must, make sure it is neat and trimmed

No rings other than wedding ring or college ring

No earrings or piercings (if you normally wear one, take it out)

Women

Always wear a suit with a jacket; no dresses

Shoes with conservative heels, no open toes

Conservative neckline and skirt length

Conservative hosiery at or near skin color (and no runs!)

No purses, small or large; carry a briefcase instead

If you wear nail polish (not required), use clear or a conservative color

Minimal use of makeup (it should not be too noticeable)

No more than one ring on each hand

One set of earrings only, no piercings

Source: The College Grad Job Hunter, 6th edition, authored by Brian D. Krueger

Interview Checklist

Preparation _____ I have followed the guidelines for appropriate interview attire and grooming. _____ I prepared for the interview by researching the organization. _____ I know why I am applying for this position and how I am qualified. _____I prepared answers ahead of time to the most frequently asked interview questions. _____I prepared questions for the interviewer about the job and/or the organization. _____I arrived early to the interview. Non-Verbals _____Upon meeting my interviewer(s) I extended my hand and gave a firm handshake. _____My body language supported my interest in the position I’m interviewing for. _____I have a conveyed self-confidence through my posture and my answers to questions. _____I maintained an appropriate amount of eye contact throughout the interview. Responses _____I was able to convey my knowledge of the organization. _____I know what skills are needed for this job, and I was able to articulate them during the interview. _____I was able to describe specific examples of skills and attributes they are looking for on the job. _____I answered the question in about one to two minutes, being as succinct as possible.

_____I answered the actual question the interviewer asked. If unsure, afterward I asked “did that answer your question?” _____I asked for clarification if I didn’t understand the question. _____I was able to convey enthusiasm and energy throughout the interview. Follow-Up _____I thanked everyone for their time and restated my interest in the position (if true). _____I sent a thank you note immediately!

Follow Your Interview with a Thank you Letter

Ask ten employers what kind of thank you letter they prefer and you’re likely to get ten different answers! They do agree on one thing – thank you letters make a difference, and they receive very few! You will increase your chances of a job offer when you remember this important and often overlooked aspect of the job search.

There are three ways to send a thank you – send a letter in a business format, send a handwritten note in a note card, or send an email.

Business format: If you need to clarify something in your interview that would require more space than a hand-written note, then type a letter in a business format. Just be sure you’re prepared to mail or deliver the letter the same or next day so they will receive it in 1 – 2 days. Hand-written note: A hand-written note is preferred by many interviewers. Tip: When you go to an interview, have some note cards with you. Before you leave the parking lot, write your thank you note and either make sure it gets mailed the same day, or find a resourceful way to get it delivered within 1 – 2 days. Email: An email is certainly the speediest way to get a thank you back to an employer. But, it’s the least personal. You’ll have to determine if this is your best option, given the nature of the company or organization. Consider the means by which you have been communicating with the organization up to this point.

Sample Thank You Letters

Business Letter Format Buena Vista University Box 000 Storm Lake, IA 50588 Date Mr. Daniel O. Recruiter XYZ Inc. 9999 Trueblue Avenue Anywhere, IL 99999 Dear Mr. Recruiter: Thank you for taking the time to discuss the Assistant Communications Director position with me. I really appreciate that you took the time to thoroughly acquaint me with all the divisions of the business as well as the responsibilities of the position. After meeting with you and your staff, I feel certain that my preparation in media studies and my experience with cable network television will be valuable to XYZ. I look forward to hearing from you about your hiring decision. Thank you again for your time and consideration. Best wishes,

Darla Darla Doingwell

Hand-written Note Date Dear Mr. Smith, Thank you for your warm welcome to XYZ today and for the opportunity to interview for the media relations position. I’m very excited about the prospect of joining your staff, and look forward to learning of your decision very soon. Thank you.

Darla Doingwell Email

Thank you for the opportunity to interview for the position of network administrator. I appreciated meeting so many of your staff and the impressive facilities. I feel my qualifications will fit well with your operation. If there is more information you need from me, I’ll be happy to provide it. As I mentioned, I am available to start work immediately after graduation. I look forward to learning of your hiring decision. Thank you again. Sam S. Cyberspace

Following the Interview

Acceptance Letter

610 W. Fourth Street Box 999 Storm Lake, IA 99999 Date Jesse Smith Thoroughbred Magazine 222 S. Bluegrass Road Lexington, KY 40212 Dear Jesse: It is with great pleasure that I accept your offer to fill the position of Features Editor of Thoroughbred Times. I am very excited about working with your award-winning editorial staff. I was impressed with your organization and its mission to be the best equestrian publication in the U.S. I am happy to accept your offer of $31,000 per year, starting July 1, 2010 with full benefits. I want to assure you that I will do my best to meet or exceed your expectations. If there are things I need to do prior to July 1

st, please let me know. I’ll be happy to comply with any pre-employment requirements.

Thank you for your confidence in me and for offering me this exciting professional opportunity. Sincerely,

Betty Horstman

Withdrawal Letter

You may need to write a withdrawal letter, an acceptance letter, or a letter of negotiation. The following wording can be written, as shown, or verbalized by phone.

Date 610 W. Fourth Street Box 999 Storm Lake, IA 99999 Jesse Smith Thoroughbred Magazine 222 S. Bluegrass Road Lexington, KY 40212 Dear Jesse: [assuming you’ve already established first-name basis at the interview – otherwise, use Dr. Ms. Smith:] After a great deal of thought, I am writing to ask to please withdraw my name from consideration for the position of writer for Thoroughbred Magazine. I have decided to continue to pursue other opportunities at this time. I enjoyed meeting all of you, and I appreciate the wonderful hospitality during my visit. Thank you again for your time and consideration. Sincerely,

Susan Horstman

Accepted Another Offer

[If you have more than one offer to choose from, make your decision, then notify the other employer(s).] Thank you for offering me a position on your publications team. While I have been very impressed with the opportunity your organization presents, I will not be able to join your staff. I have accepted an offer with the Equine Times. I appreciate your time and consideration, and I am honored to have been chosen to become part of your team. I trust that our paths will cross in the future. Best wishes.

Networking – The Number One Way People Find Jobs When you intentionally reach out to other people that you might not know otherwise, you are networking. It is a “give and take” process in which you help others widen their circle as others help you.

Get linked on Linkedin! It is the most popular online professional networking tool available. You need to create a profile and begin using it.

College is one of the best places to establish your network. Start with who you already know and continue from there. Here are some possibilities:

Friends: Your fellow students today are your colleagues and contacts of tomorrow. Build as many friendships in college as you can.

Alumni: Meet BVU alumni through the annual Career Symposium. If you can’t attend, contact Career Services for a list of alumni who have attended in recent years. Career Services also has access to a database of alumni, searchable by city/state and college.

ACES: Many speakers come to BVU to connect with students, so take advantage of these connections by staying after the presentation and asking for a business card. Ask if you may contact them later.

Career Fairs: Introduce yourself to as many recruiters as possible at area career fairs.

Summer jobs and internships: Increase your professional network while you gain valuable work experience. Don’t shy away from engaging upper-level managers in conversations; they are well-connected people!

Professional conferences: Find out from your professors about professional conferences you may attend while a student. This can be a networking bonanza – just reach out and introduce yourself to lots of other attendees.

Volunteer: Doing community service is one of the best ways to get to know lots of people.

Informational interviews: They are the ultimate networking technique! Find someone you admire in your profession of interest and ask to talk with them.

Informational Interviews

What is an informational interview? It is a meeting you set up with a person who has job experience in a career or industry in which you are interested.

Why would I do this? It can help you clarify your own career goals, expand your professional network, give you confidence, and identify your professional strengths and areas you need to develop.

How does it differ from a job interview? Your purpose is to gather information, rather than to obtain job. The atmosphere will be more relaxed, and the person you interview will do more of the talking.

How do I find someone to interview? Through your network! Ask for names from Career Services, faculty, co-workers, parents, work supervisors, and family friends. Many people genuinely like to help students in this way, so just go for it!

How do I prepare? Research the organization and the person you’ll be speaking with. If the person is well known, use the library’s online research tools, or maybe just “Google” them. The day before the interview, call to confirm your appointment and verify the exact location. Prepare your questions ahead of time.

How do I arrange the interview? Usually a phone call is the best way to make first contact. Introduce yourself and your reason for calling, and then ask to schedule a 30-minute appointment.

What do I do when I get there? Re-introduce yourself and remind the interviewee why you are there. Ask your prepared questions, being mindful of the time limit. Plan to arrive 10 minutes early and carry a small notebook and pen. Be polite and professional. Refer to your list of prepared questions, but allow for spontaneous discussion.

Be enthusiastic and show interest. Employ an informal dialogue during the interview. Be direct and concise with your questions and answers and do not ramble. Have good eye contact and posture. Thank the person for the interview.

Is there anything to do afterwards? Yes! Make some notes of the responses and write a thank you note the same day. Possible Questions for an Informational Interview 1. What are your main duties and responsibilities? 2. What characteristics and skills does a person need to do this job effectively? 3. How did you get into this profession? 4. Are there other ways for a person to enter this line of work? 5. Can you describe your typical day? 6. What are the rewards and frustrations of the work? 7. What advancement possibilities exist related to your work? 8. What is your impression of the job market in this field? 9. What kind of stress do you experience on the job? 10. What is the salary range for a person in this field? Entry level to top salary. 11. What related occupations might I investigate? 12. What kind of ongoing training is available to you? 13. Can you tell me names of two or three others who share your enthusiasm for this work? How might I contact them? 14. May I have a tour of your company/facility? Learn more at: http://www.quintcareers.com/informational_interviewing.html

Build a Professional Student LinkedIn Profile

http://grads.linkedin.com Linkedin has become the fastest-growing and largest online networking venues for professionals. It is equally important as your resume! Think of your LinkedIn profile as an interactive business card. It’s a summary of your professional experience, interests, and capabilities that is designed to attract the attention of important people who are searching for you online — recruiters, networking contacts, and grad school admissions officers. A strong profile is a key differentiator in the job market. To get started….. 1. Craft an informative profile headline Your profile headline gives people a short, memorable way to understand who you are in a professional context. Think of the headline as the slogan for your professional brand, such as “Student, National University” or “Recent honors grad seeking marketing position.” Check out the profiles of students and recent alums you admire for ideas and inspiration. 2. Display an appropriate photo Remember that LinkedIn is not Facebook or MySpace. If you choose to post a photograph — and we recommend that you do — select a professional, high-quality headshot of you alone. Party photos, cartoon avatars, and cute pics of your puppy don’t fit in the professional environment of LinkedIn. 3. Show off your education Be sure to include information about all institutions you’ve attended. Include your major and minor if you have one, as well as highlights of your activities. It’s also appropriate to include study abroad programs and summer institutes. Don’t be shy — your LinkedIn profile is an appropriate place to show off your strong GPA and any honors or awards you’ve won. 4. Develop a professional summary statement Your summary statement should resemble the first few paragraphs of your best-written cover letter — concise and confident about your goals and qualifications. Remember to include relevant internships, volunteer work, and extra-curriculars. Present your summary statement in short blocks of text for easy reading. Bullet points are great, too. 5. Fill your “Specialties” section with keywords “Specialties” is the place to include key words and phrases that a recruiter or hiring manager might type into a search engine to find a person like you. The best place to find relevant keywords is in the job listings that appeal to you and the LinkedIn profiles of people who currently hold the kinds of positions you want. 6. Update your status weekly A great way to stay on other people’s radar screens and enhance your professional image is to update your status at least once a week. Tell people about events you’re attending, major projects you’ve completed, professional books you’re reading, or any other news that you would tell someone at a networking reception or on a quick catch-up phone call.

7. Show your connectedness with LinkedIn Group badges Joining Groups and displaying the group badges on your profile are the perfect ways to fill out the professionalism of your profile and show your desire to connect to people with whom you have something in common. Most students start by joining their university’s LinkedIn group as well as the larger industry groups related to the career they want to pursue. 8. Collect diverse recommendations Nothing builds credibility like third-party endorsements. The most impressive LinkedIn profiles have at least one recommendation associated with each position a person has held. Think about soliciting recommendations from professors, internship coordinators and colleagues, employers, and professional mentors. 9. Claim your unique LinkedIn URL To increase the professional results that appear when people type your name into a search engine, set your LinkedIn profile to “public” and claim a unique URL for your profile (for example: www.linkedin.com/in/yourname). This also makes it easier to include your LinkedIn URL in your email signature, which is a great way to demonstrate your professionalism. 10. Share your work A final way to enhance your LinkedIn profile is to add examples of your writing, design work, or other accomplishments by displaying URLs or adding LinkedIn Applications. By including URLs, you can direct people to your website, blog, or Twitter feed. Through Applications, you can share a PowerPoint or store a downloadable version of your resume.

Job Search Websites

BUENA VISTA UNIVERSITY CAREER SERVICES Job Listings: www.collegecentral.com/bvu IOWA JOBS www.iowaworkforce.org REGIONAL www.smartcareermove.com www.iowajobnetwork.com DES MOINES: www.nationjob.com/desmoines www.desmoineshasjobs.com OMAHA: www.workomaha.com MINNEAPOLIS/ST.PAUL: www.gocpi.com www.minnesotajobs.com CEDAR RAPIDS/IOWA CITY: www.corridorcareers.com SIOUX CITY: www.jobsinsiouxcity.com SIOUX FALLS: www.siouxfallshasjobs.com MAJOR U.S. CITIES AND WORLDWIDE

www.bvu.edu/career. Choose Going Global under Quick Links. NATIONAL JOB BANKS Career Builder: www.careerbuilder.com NationJob: www.nationjob.com Federal Government jobs: www.usajobs.opm.gov Indeed: www.indeed.com CAREER SPECIFIC Job Sites by Career or Industry: http://www.quintcareers.com/indres.html

Educators: Iowa REAP: www.iareap.net Athletes: www.athletes4hire.com Science: www.sciencejobs.com INFORMATION ABOUT EMPLOYERS Company/organization website! Yellow Pages: www.yellowpages.com Hoover’s Online: www.hoovers.com Newspapers nationwide: www.newspaperlinks.com

Career Services home page: www.bvu.edu/career, then Going Global under Quick Links. OTHER CAREER RESOURCES Occupational Outlook Handbook: www.bls.gov/oco Salaries: www.salary.com and

http://www.jobsearchintelligence.com/NACE/jobseekers/salary-calculator.php