what every leader needs to know about...
TRANSCRIPT
What Every Leader Needs to Know
about COACHING!
KARLA REISS, CERTIFIED PROFESSIONAL COACH
PRESIDENT, THE CHANGE PLACE, LLC303-530-9699
WWW.THECHANGEPLACE.COM
©2011. The Change Place, LLC
“You will never maximize your potential in any area without coaching.
It is impossible. You may be good. You may even be better than everyone else. But without outside input you will never be
as good as you could be.” ~ Andy Stanley, The Next Generation Leader
“You don’t need coaching for ordinary results.”
~ Robert Hargrove
©2011. The Change Place, LLC
TODAY’S SESSION
DEFINING COACHING
MYTHS ABOUT COACHING
WHAT IS A COACHING MINDSET
COACHING IMPACTS STUDENT ACHIEVEMENT
COACHING PROGRAM GUIDELINES
A NEW VISION FOR COACHING
©2011. The Change Place, LLC
DEFINING COACHING
If there’s content... its not coaching!
Coaching is a PEOPLE PROCESS.
Coaching IS the change process!
©2011. The Change Place, LLC
DEFINING COACHING
Coaching is an inside-out change process, for changing...
• thoughts
• beliefs
• actions
Coaching addresses & shifts resistance
©2011. The Change Place, LLC
COACHING MINDSET
= SUCCESSFUL CHANGE!
©2011. The Change Place, LLC
+ COACHING SKILL SET
INTERNATIONAL ASSOCIATION OF COACHING
“Coaching is a transformative process
for personal and professional awareness, discovery and growth.”
©2011. The Change Place, LLC
INTERNATIONAL COACHING FEDERATION
Coaching is an ongoing relationship which focuses on client taking action toward the realization of their visions, goals or desires.
Coaching uses a process of inquiry and personal discovery to build the client’s level of awareness and responsibility and provides the client with structure, support and feedback.
The coaching process helps clients define and achieve professional and personal goals faster and with more ease than would be possible otherwise.
©2011. The Change Place, LLC
PROFESSIONAL COACHING COMPETENCIES
• Define what a coach needs to know• Define how a coach interacts • Create standards for coaches
everywhere• Assures the public coaches have skill and
competence• Maintain professional ethics
©2011. The Change Place, LLC
ICF PROFESSIONAL COACHING COMPETENCIES
A. Setting the Foundation
1. Meeting ethical guidelines and professional standards
2. Establishing the coaching agreement
B. Co-creating the Relationship 3. Establishing trust and intimacy 4. Coaching Presence
©2011. The Change Place, LLC
ICF PROFESSIONAL COACHING COMPETENCIES
C. Communicating Effectively 5. Active Listening 6. Powerful Questioning
7. Direct Communication
D. Facilitating Learning and Results 8. Creating Awareness 9. Designing Actions 10. Planning & Goal Setting 11. Managing Progress & Accountability
©2011. The Change Place, LLC
PROFESSIONAL COACHING IS...
psychotherapy & counseling+ human potential studies+ brain research+ sports psychology+ personal development trends+ organizational development+ adult learning+ metaphysics= Field of Professional Coaching!
Add them up and you have a method for partnering with people for success!
A result of advances in…
©2011. The Change Place, LLC
COACHING IS...
A PROCESS A MINDSET A SKILL SET
A PARTNERSHIPA RELATIONSHIP
A LEADERSHIP STYLE A COMMUNICATION STYLE
AN ATTITUDE OF POSSIBILITYA CHANGE MANAGEMENT STRATEGY
A CONTINUOUS IMPROVEMENT STRATEGY
A SET OF SPECIFIC SKILLS AND TECHNIQUES
©2011. The Change Place, LLC
MYTHS ABOUT COACHING
COACHING IS ABOUT CONTENT... NO!
YOU NEED EXPERIENCE IN THE COACHEE’S FIELD... NO!
COACHING IS FOR PEOPLE UNDER-PERFORMING ON THE JOB... NO! IT BENEFITS EVERYONE!
COACHING IS IMPOSSIBLE IF I AM SUPERVISING SOMEONE... NO!
©2011. The Change Place, LLC©2011. The Change Place, LLC
MYTHS ABOUT COACHING
ALL YOU NEED TO KNOW IS ASK QUESTIONS & LISTEN... NO! THERE ARE DOZENS OF SKILLS & TECHNIQUES
COACHING IS EASY... NO! EVERY PERSON IS DIFFERENT.
COACHING AND MENTORING ARE THE SAME... NOT AT ALL!
©2011. The Change Place, LLC
COACHING & MENTORING DIFFER!
Coaching MentoringExperience in the novice’s role is not required nor used
Has experience in the novice’s role and uses it
Challenges the novice to question beliefs, thoughts
Does not focus on inner thoughts and beliefs
Guides from coaching skill and knowledge of change Guides from work experience
Helps novice be successful in new role Helps novice feel comfortable in new role
Coach and coachee develop action plans
Mentor and novice discuss challenges
Coachee is held accountable Accountability is not expected
COACHING & MENTORING ARE NOT INTERCHANGEABLE TERMS!
©2011. The Change Place, LLC
DEVELOPING A COACHING MINDSET
Think Like a Coach!
• All people possess greatness.• All people have infinite potential. • No one is broken or needs fixing. • We are all a work in progress. • The coachee has the answer within. • Every thought and action is a choice.
©2011. The Change Place, LLC
COACHING IMPACTS STUDENT ACHIEVEMENT!
Grades 3 & 6 special needs students - 8-12% increase
Grade 3 Math - 8% increase
Grade 3 Reading - 12% increase
Grade 3 Writing - 14% increase
Grade 6 Math - 8% increase
Grade 6 Reading - 5% increase
Grade 6 Writing - 4% increase
PER UPPER CANADA DISTRICT SCHOOL BOARD
©2011. The Change Place, LLC
COACHING IMPACTS LEADERSHIP & CULTURE
Positive results for Leaders๏ Leaders are not telling staff what to do
or how to do it.
๏ Leaders are better listeners.
๏ Leaders are asking questions vs giving advice.
๏ Leaders feel less pressured to know the answers.
PER UPPER CANADA DISTRICT SCHOOL BOARD©2011. The Change Place, LLC
COACHING IMPACTS LEADERSHIP & CULTURE
Positive Results for Students & Staff
๏ Guiding students to make choices vs telling what they should do.
๏ All conversations are goal oriented.
๏ Staff are more reflective of practice & its impact on student learning.
PER UPPER CANADA DISTRICT SCHOOL BOARD
©2011. The Change Place, LLC
A NEW VISION FOR COACHING
Coaching as a systemic whole-school reform process.
๏ Central Office Leaders
๏ Principals
๏ Instructional coaches
๏ Teachers
Everyone knows how to coach from the boardroom to the classroom
©2011. The Change Place, LLC©2011. The Change Place, LLC
THINK ABOUT...
Is your coach training aligned with Professional definitions?
What changes need to be made to enhance your coach prep program?
©2011. The Change Place, LLC
COACHING PROGRAM GUIDELINES
CONFIDENTIALITY... ALWAYS
COMMUNICATE WHAT COACHING IS AND IS NOT
DO NOT OFFER COACHING ONLY TO PEOPLE UNDER-PERFORMING
FOCUS TRAINING ON COACHING MINDSET & SKILL SET VS CONTENT
©2011. The Change Place, LLC
COACHING PROGRAM GUIDELINES
TREAT COACHING AS A PERK NOT A
PUNISHMENT
PROVIDE SUFFICIENT TRAINING &
GUIDANCE
DON’T LIMIT COACHING TO
INSTRUCTIONAL COACHES ONLY
©2011. The Change Place, LLC
Typical Roadblocks to Successful Coaching
Lack of common definition of coaching
Lack of common understanding
Confusion of the role
Insufficient training
Lack of skilled support
Belief that coaching is punitive
©2011. The Change Place, LLC
Typical Roadblocks to Successful Coaching
Lack of experience
Lack of knowledge
✴ Coaching inspires.
✴ Coaching builds courage.
✴ Coaching is a mindset of possibility!
✴ Coaching focuses on action & results.
©2011. The Change Place, LLC
“SHIFT FROM COMMANDER TO COACH.
LEADERS MUST ADAPT THEIR SKILL SETS TO BEGIN COACHING
AND DEVELOPING NEW CAPABILITIES IN THE
ORGANIZATION.”
©2011. The Change Place, LLC
~ KEITH MCFARLAND, THE BREAKTHROUGH COMPANY
THANK YOU!
Karla Reiss, President THE CHANGE PLACE, LLC
How can I help you?
contact me...
www.thechangeplace.com
POWERful Coaching for Powerful Results™ certification training
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©2011. The Change Place, LLC