unit 1 what every educator must know about coaching · manchester study, 2001, 100 fortune 1000...

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© 2006 The Change Place POWERful Coaching for Powerful Results Unit 1 What Every Educator Must Know About Coaching Karla Reiss, The Change Place Education Consultant Certified Empowerment Coach

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Page 1: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

© 2006 The Change Place

POWERful Coaching for Powerful Results

Unit 1

What Every Educator Must Know About Coaching

Karla Reiss, The Change Place Education Consultant

Certified Empowerment Coach

Page 2: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

“I absolutely believe that people, unless coached, never reach their maximum capabilities.” ~ Bob Nardelli, CEO

Home Depot

“You don’t need coaching for ordinary results.”

~ Robert Hargrove

©2006 The Change Place

Page 3: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

This session includes…

Overview of Coaching Rationale & Research The Boom in Coaching What’s the Difference? Coaching as Leadership Development Strategy Coaching as Continuous Improvement Strategy

©2006 The Change Place

Page 4: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

CHANGE!

© 2006 The Change Place

Page 5: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Discussion

• What do you know now about coaching? What is the role and purpose?

• Take 5 minutes to reflect.

• Discuss with a small group OR jot down your thoughts in a journal

©2006 The Change Place

Page 6: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Coaching Overview - Definitions

• Dictionary: “used to take people on a journey” • Derived from a French term:

“to transport important people from one place to another”

• International Coach Federation

©2006 The Change Place

Page 7: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

International Coach Federation Definition: • Coaching is an ongoing relationship which

focuses on clients taking action toward the realization of their visions, goals or desires.

• Coaching uses a process of inquiry and personal

discovery to build the client’s level of awareness and responsibility and provides the client with structure, support and feedback.

• The coaching process helps clients define and achieve

professional and personal goals faster and with more ease than would be possible otherwise.

©2006 The Change Place

Page 8: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Coaching Overview - Definitions • “Coach” is commonly used to describe many

things: – Sports coach – Instructional coach – Executive coach – Parent coach – Financial coach – Mentor – Any helping role

• Let’s get Clear about Coaching

©2006 The Change Place

Page 9: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Coaching Is: • Dozens of skills to support people to

change thoughts, behaviors, attitudes and actions to reach challenging goals.

• A process for helping people move from here to there, from A to Z.

• A relationship. • A communication style. • A strategy.

©2006 The Change Place

Page 10: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Discussion

• What new learning about the definition of coaching did you obtain? What surprised you?

• Take 5 minutes to reflect.

• Discuss with a small group OR jot down your thoughts in a journal.

©2006 The Change Place

Page 11: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Rationale & Research • Education

– Joyce and Showers • Teacher peer coaching • 12-15% transfer of learning to the classroom with

traditional staff development, WITHOUT coaching • 85-90% transfer WITH coaching

– Need for more! • Instructional models of coaching • Leadership models • Whole district

©2006 The Change Place

Page 12: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Rationale & Research • Education

“Successful staff development rests not so much in the initial training, but in what happens afterward. It is the follow-up, the support, and the ongoing professionally-embedded assistance that makes the real difference.”

~ Tom Guskey, Journal of Staff Development, Spring, 1998

©2006 The Change Place

Page 13: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Rationale & Research “In a 1988 study of more than 3000 managers and HR, it

was determined that of the $48 billion spent in training and change programs, only 12-15% was money well spent.”

©2006 The Change Place

time

TIME

TRAINING

RESULTS

NEW BEHAVIOR

IMPROVEMENT

IMPROVEMENT

TIME

RESULTS

NEW BEHAVIOR

TRAINING

Page 14: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Rationale & Research Manchester Study, 2001, 100 Fortune 1000 business executives

Coaching results: • 529% return on investment • Overall ROI - 788%! (Including retention) • Improved organizational strength • Increased executive retention • Increased productivity • Improved job satisfaction

©2006 The Change Place

Page 15: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Rationale & Research Manchester Study, 2001, 100 Fortune 1000 business executives

Coaching results: • Richer learning environments • Improved decision-making • Improved working relationships • Improved team performance • Motivation of employees improved • Benefits for both individuals and the organization • 77% reported significant or very significant impact

What district would not benefit from these results?!

©2006 The Change Place

Page 16: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Study of Executive Coaching Non-profit Executive Directors

6 main areas where coaching had a significant impact: 1. Leadership, management, and technical skills Exercised greater leadership on a daily basis Exercised greater leadership in the face of challenges and obstacles Ability to move the organization toward achieving its goals

2. Organizational structure and capacity Increased financial stability Improved internal communication Improved ability to fulfill organization’s mission and vision Coaches work directly with their staff and Board

3. Attitudes and beliefs about themselves and their work

Leaders acted as coaches to their staff and Board members Coaches worked directly with staff and Board Changed the way they approached their work

©2006 The Change Place

Page 17: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Results of Executive Coaching Non-profit Executive Directors

4. Job satisfaction Coaching led them to stay longer in their jobs Led some to question whether the job was right for them 5. Tenure & Turnover Increased the length of time at their organizations Improved fit between the leader and their organization 6. Personal lives Balanced their personal and professional lives Increased time for themselves Improved relationships with family and friends Implemented regular exercise plans

©2006 The Change Place

Page 18: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Executive Coaching - expands to government offices

NASA – January ’05 Executive Coaching available agency-wide – Executive coaching available, first-come, first-

serve, paid by NASA – Coaching skills training for supervisors – Coaching overview available for teams

©2006 The Change Place

Page 19: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Executive Coaching NASA’s plan for building capacity

Phase I

External Executive Coaches

on contract

Phase III

2 Certified Internal Coaches

Phase II Coaching Skills Training

for Executives, Managers, & Supervisors NASA’s Coaching

Capacity

©2006 The Change Place

Page 20: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Coaching in Education Current Status AASA November 2003 issue

NSDC Life Coaching Pilot – 2002 Leadership Coaching for Administrators catching on

ICF Special Interest Group – Educator Coaches Whole District Coaching the future!

– Leadership Coaching available to school leaders – Team Coaching – group and individual – Teachers know and use coaching skills with students – External and/or internal, trained coaches providing ongoing service – Everyone coaches everyone!

©2006 The Change Place

Page 21: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

What Coaches Do Coach: Professional coaching focuses on one’s personal and professional life as it relates to goal-setting, outcome creation and personal change management. A coach offers a supportive, discovery-based approach, feedback and structure.

A coach will:

Ask Questions

Challenge You

Listen Deeply

Create Awareness

Inspire You

Hold you Accountable

©2006 The Change Place

Page 22: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

What Coaches Do

Deepen understanding of resistance to change

Effectively deal with resistance to change

Collaborate with coachee to set and achieve goals

Encourage coachee to stretch

Use effective communication skills

Combine skills, process, techniques

to achieve results

©2006 The Change Place

Page 23: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Coach vs Other Roles

Mentor:

• Guides from one’s own experience.

• Mentoring is often confused with coaching.

• Matches novice & person experienced in the same role.

• Shares their expertise with the novice.

• Helps novice be more comfortable and secure in new role.

©2006 The Change Place

Page 24: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Coach vs Other Roles

Consultant • Retained for their specialized expertise.

• Diagnoses problems, prescribes and implements solutions.

• Usually external contractors hired for short or long-term projects.

©2006 The Change Place

Page 25: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Coach vs Other Roles

Sports Coach:

• Has skill and experience in the trainee’s sport

• Focus on winning and competition

• Incorporates mental strategies

©2006 The Change Place

Page 26: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Contemporary Coaching psychotherapy & counseling + consulting + human potential + brain theory + sports psychology + personal development trends + organizational development = Field of Professional Coaching!

Coaching takes the best each of these areas has to offer and provides a now standardized and proven method for partnering with people for success.

©2006 The Change Place

developed from advances in…

Page 27: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Instructional Coach Multiple Roles

• Curriculum Specialist

• Data coach

• Catalyst for Change

• Instructional Specialist

• Mentor

• Resource Provider

• Content Expert

• Coach

Multiple Challenges:

Sufficient training and preparation in each role

Knowing when to use each role

Overwhelm

©2006 The Change Place

Page 28: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

The Difference is: • A well-trained coach can coach anyone,

in any field. • A well-trained coach does not use content

knowledge when coaching. • A great coach is an expert in change,

change management, changing minds and changing results.

• A well-trained coach has 60-300+ hours of coach-specific training.

©2006 The Change Place

Page 29: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

The Difference is:

• A professional coach has a professional credential.

• A professionally-trained coach has graduated from a coach training school accredited by ICF or IAC.

• The more training educator-coaches have, the better coaches they will be.

©2006 The Change Place

Page 30: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

New Ways to Think About Coaching

• Coaching is a perk not a punishment. • All educators can benefit from coaching, from

the classroom to the boardroom. • Coaching is an inside-out process. • Educators make great coaches! • Coaching is a leadership and integrated school

improvement strategy.

©2006 The Change Place

Page 31: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

A Leadership Development Strategy

• All school leaders can benefit from being coached. – Increase confidence – Partner for strategic decisions – Deal with daily challenges effectively – Increase longevity – Strengthen the organization

• All school leaders can learn to coach others.

©2006 The Change Place

Page 32: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

A Continuous Improvement Strategy

Coaching is known as a continuous improvement strategy for teachers, administrators and students.

Instructional Coaches are highly skilled in coaching skills and other roles to help classroom teachers change practice.

Teachers welcome coaching. Teachers and administrators are sufficiently trained and

use coaching skills with students, staff and community.

©2006 The Change Place

Page 33: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

A Continuous Improvement Strategy Every educator has clear personal & professional goals. Every educator has a coaching plan! Every educator is taking action every day! Every district has, or has access to, trained coaches to

support them! We have a long way to go until schools fully utilize the

power and potential of coaching!

©2006 The Change Place

Page 34: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

Discussion

• What new learning did you obtain about coaching? How does or can, your school become more knowledgeable?

• Take 2 minutes • Discuss with your group OR jot down your thoughts in your journal.

©2006 The Change Place

Page 35: Unit 1 What Every Educator Must Know About Coaching · Manchester Study, 2001, 100 Fortune 1000 business executives . Coaching results: • Richer learning environments • Improved

"I never cease to be amazed at the power of the coaching process to draw out the skills or talent that was previously hidden within an individual, and which invariably finds a way to solve a problem previously thought unsolvable."

~ John Russell, Harley-Davidson

©2006 The Change Place