what does product safety mean to airbus? · © airbus all rights reserved. confidential and...

© AIRBUS all rights reserved. Confidential and proprietary document

What Does Product Safety Mean to Airbus?

Accident and Serious Incident Investigations Workshop

Buenos Aires, 8-9 November 2017

David ZWEGERS / Product Safety


November 2017


JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires

Content

2

November 2017



What does “Aviation Safety” mean for Airbus?

• Safety is about going beyond the strict compliance to certification and

continued airworthiness…

• …to give further confidence to millions of passengers that they can trustfully

board aircraft and safely arrive at their destinations every day

3

November 2017



Airbus Product Safety Organization

Regional Safety Enhancement Investigations

Product Safety

Airbus CEO

Governance

Human Factors

Operations

Safety Comm

Information

4

November 2017



Aviation Safety History

5

November 2017



Content

6

November 2017



Aviation Safety at Airbus - Scope

7

November 2017



Aviation Safety at Airbus - Challenges

Safe Air Transport System • Wider range of countries

• Variety of aviation background

• Traffic growth, congestion

• Evolution of ATM

• New types of operations

• Evolution of regulation

• Increased financial

pressure

Safe Airline Operations • New airline business model

• Growing 2nd / 3rd hand fleet

• Increased operational

pressure

• Evolution of aviation

professionals

Safe Aircraft • Growing number

• Various configurations

• Ageing fleet

• Legacy aircraft

8

November 2017


JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires 9

1 vision

In order to achieve our permanent duty of prevention,

we constantly champion Safety improvements internally

and beyond, with our customers & the industry as a whole

3 core

values

Safety First

Do the utmost to ensure Safety is not compromised

Safety Engagement

Lives of passengers, airline personnel and fellow employees

depend on our personal commitment to Product Safety

Alertness & Sharing

Duty of reporting potential Safety topics and sharing

lessons learnt

November 2017



Content

10

November 2017



Airbus is a Global Aircraft Manufacturer

55,000 Employees

€46billion Annual revenue

10yrs Backlog

400 Operators

Data to end 2014

136,000+ Employees

€64.4+billion Annual revenue

€1,000billion Order book

November 2017



The Most Global Aerospace Player

12

11 Production sites

4 Assembly line locations

5 Training centres

4 Engineering centres

3 Customer support centres

10 Materials & logistics centres*

November 2017



Our Aircraft are a Familiar Sight Around the World

An Airbus takes off

or lands every

1.5 seconds

16,700+ Aircraft sold

60 Produced monthly

25,000+ Daily flights

10,000+ Delivered

Data to end December 2015

November 2017



Content

14

November 2017



Airbus Aircraft Still in Production

15

Deliveries

10,282

Orders

17,074 6,792

Backlog

A320 Family

7,481 Delivered

7,157 In Operation

324 Operators

192M+ FH

105M+ FC

A330 Family

1,326 Delivered

1,296 In Operation

121 Operators

50M+ FH

9M+ FC

A350 XWB

65 Delivered

65 In Operation

11 Operators

154,000+ FH

25,000+ FC

FH Flight Hours

FC Flight Cycles

9,382

In Operation

November 2017



Airbus Aircraft No Longer in Production … but still flying today

A340 Family

377 Delivered

292 In Operation

50 Operators

A300 / A310

IN SERVICE TODAY

50 Operators

60% of aircraft in service

are freighters

27.3 years average

aircraft age

*Airbus forecasts that

the A300 / A310 worldwide

fleet will remain active until:

•2025 for the A300

•2035 for the A310

•2045 for the A300-600

A300 / A310

816 Delivered

336 In Operation*

50 Operators

16

February 2017

November 2017



• 650 Aircraft in service

• 450 Backlog

• 30+ AOC’s

• 26 Countries &

Territories

Latin America & Caribbean

17

Brazil

November 2017



Regional Safety

18

• Airlines

• Training

• SMS Implementation

• FDA Implementation

• Flight Ops

• Maintenance and Engineering

• QA

• Civil Aviation Authorities

• Product Familiarization and

Training

• Product Certification

• Organizations

• ICAO

• RASG-PA, PA-RAST

• AIG, ARCM-SAM

• IATA, ALTA

• BCAST

• COCESNA/ACSA

• PBN implementation

• RNP-AR

• Airspace redesign

November 2017



Content

21

November 2017



What Does an Accident or Major Incident Mean to Airbus?

• An accident or major incident puts a large part of the commercial aviation industry in

front of extremely varied consequences

Several actors • Airline

• Investigation Boards

• Aircraft & Engine manufacturers

• Regulatory Authorities

• Service providers (ATC, Airports)

• Unions

A variety of consequences • Fatalities

• Technical repercussions

• Media pressure

• Commercial repercussions

• Legal consequences

• …

Ethical and legal obligation to address these consequences

and the underlying safety issues

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November 2017



Investigations Typical Time Line

Few hours 1 to 3 weeks 2 to 3 years Few years to several years

Immediate safety

measures

Start of Official & Airbus internal investigations - Immediate crisis response

Start of legal proceedings

Detailed investigation Publication of Final Official

ICAO Annex 13 report

Closure of all

litigation activities

Start of Media exposure

Initial investigation phase - Evidence collection on-site

- FDR readings

Industry considered

safety measures

23

November 2017



The Speed of Info

November 2017



The Speed of Market Reaction

25

November 2017



The Media Treatment

November 2017



The Speed of Trust - Passengers

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November 2017



The Speed of Trust – Operators and Crews

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November 2017



The Whole Air Transport System Impacted

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November 2017



Conclusion

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November 2017



Conclusion - Aviation Safety at Airbus

33

Cooperation

Information Sharing

Continuous Improvement

Safety Promotion


Thank you

© AIRBUS (Airbus S.A.S., Airbus Operations S.A.S., Airbus Operations GmbH, Airbus Operations

LDT, Airbus Operation's SL, Airbus China LTD, Airbus (Tianjin) Final Assembly Company LTD,

Airbus (Tianjin) Delivery Centre LTD). All rights reserved. Confidential and proprietary document.

This document and all information contained herein is the sole property of AIRBUS. No intellectual

property rights are granted by the delivery of this document or the disclosure of its content. This

document shall not be reproduced or disclosed to a third party without the express written consent

of AIRBUS S.A.S. This document and its content shall not be used for any purpose other than that

for which it is supplied. The statements made herein do not constitute an offer. They are based on

the mentioned assumptions and are expressed in good faith. Where the supporting grounds for

these statements are not shown, AIRBUS S.A.S. will be pleased to explain the basis thereof.

AIRBUS, its logo, A300, A310, A318, A319, A320, A321, A330, A340, A350, A380, A400M are

registered trademarks.

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