wfc conference 2011
DESCRIPTION
WFC Conference 2011_Jane DowdTRANSCRIPT
How Learning Helped Pave the Way to Industry Leadership
Jane DowdChief Learning Officer
Partners
LEARNING
OPERATIONS
INFORMATION SYSTEMS (IS)
MEDICAL INFORMATICS
Senior LeadersPhysicians
STRATEGIES
OPERATIONS, IS, MEDICAL
INFORMATICS
SENIOR LEADERSHIP
SET THE STANDARD
MAKE THE CASE FOR RESOURCES
CONDUCT NEEDS ASSESSMENT
DETERMINE TRAINING METHODOLOGY
“STEALTH OD”
LEARNING TEAMCLO
DESIGN
DELIVER
BUILD THE TEAM
“STEALTH OD”LANGUAGE OF THE BUSINESS
SENIOR LEADERS AS ROLE MODELS
RESPECTED USERS AS CHANGE AGENTS
SET THE STANDARDSFOR ALL ASPECTS
ESPECIALLY TRAINERS & LEARNERS
TRAINING APPROACHENLISTING PROFESSIONALS
TRAINER SKILLS
TRAINING METHODOLOGY
DEVELOPMENT PATHWAY
7. Technology is used strategically to meet learning objectives
8. Alliances within educational institutions are central to learning strategy
9. Assessment of impact is measured
4. Leadership development is emphasized at all levels of the
organization
5. Organization is committed to expanding knowledge beyond job-
related or technical skills
6. Informal learning opportunities are prevalent throughout the workplace
1. Leadership vision and commitment drive learning
2. Employee learning is aligned with business goals
3. Learning and development leader is strategically positioned within senior management.
NINE EXEMPLARY PRACTICES