western sydney local health district year in review 2012-13

WWW.WSLHD.HEALTH.NSW.GOV.AU

WESTERN SYDNEY LOCAL HEALTH DISTRICT

WWW.WSLHD.HEALTH.NSW.GOV.AU2

CONTENTS3 ABOUT WESTERN SYDNEY LOCAL HEALTH DISTRICT

4 OUR PEOPLE, OUR CULTURE, OUR SUCCESS

6 FINANCIAL SUMMARY

7 CHAIRMAN AND CHIEF EXECUTIVE’S REPORT

8 HEALTHCARE FACILITIES AND SERVICES

8 Westmead Hospital

10 Blacktown Mount Druitt Hospital

11 Auburn Hospital

12 Mental Health

13 Nursing & Midwifery

14 Executive Medical Services

15 Allied Health

17 RESEARCH AND EDUCATION

19 CLINICAL AND CORPORATE GOVERNANCE

20 BOARD PROFILE

22 EXECUTIVE LEADERSHIP TEAM

23 ORGANISATIONAL STRUCTURE

24 OUR STAFF, OUR PARTNERS

25 LOCATION DIRECTORY

27 GLOSSARY

YEAR IN REVIEW 2012-13

WWW.WSLHD.HEALTH.NSW.GOV.AU 3

ABOUT WESTERN SYDNEY LOCAL HEALTH DISTRICT

Western Sydney Local Health District (WSLHD) is responsible for providing and managing all public healthcare within five Local Government Areas (LGAs), incorporating 120 suburbs. It is one of 15 Local Health Districts (LHDs) in the NSW Health system.

Our cutting edge services provide a broad range of needs-specific healthcare to more than 876,500 local residents as well as Statewide specialty services interstate and internationally operating out of more than 100 sites including four hospitals and an extensive network of community health centres.

VISION

Better health service for the people of western Sydney and beyond.

MISSION

WSLHD’s six key priority areas focus on culture with the patient and community at the centre of all we do; integrated care; partnerships; organisational redesign; research and education; and financial stability and sustainability.

VALUES

Underpinning our vision and mission are NSW Health’s four CORE values of collaboration; openness; respect; and empowerment.



OUR PEOPLE, OUR CULTURE, OUR SUCCESSWSLHD provides healthcare services to one of Australia’s fastest growing urban populations with a rich tapestry of culture, people, traditions and beliefs.

Its growth rate is nearly twice that

of the rest of NSW. Comprising

the LGAs of Auburn, Blacktown,

Parramatta, Holroyd and The Hills

Shire there are more than 876,500

residents, 43 percent of who were

born overseas.

Our population is younger with

7.8 percent being pre-school age

(0-4 years) compared to 6.6 per

cent for NSW. Four of the five LGAs

have higher fertility rates than the

State average.

A total of 45 percent of residents

speak a language other than English

at home with the largest proportion

from Auburn (79.5 percent). Arabic,

Cantonese, Mandarin, Korean, Hindi,

Tagalog, Turkish, Punjabi and Tamil

are the most commonly spoken

languages other than English.

Approximately 11,500, or 1.4 percent

of our people self-identified as being

Aboriginal with the majority (8,000)

living in the Blacktown LGA.

Source: 2011 Census, ABS

Auburn Hospital

Blacktown Mount Druitt Hospital, Blacktown campus

Blacktown Mount Druitt Hospital, Mount Druitt campus

Cumberland Hospital

Westmead Hospital

1

2

3

4

5

HospitalsAuburn Community Health Centre

Blacktown Community Health Centre

Doonside Community Health Centre

Merrylands Community Health Centre

Mount Druitt Community Health Centre

Parramatta Community Health Centre

The Hills Community Health Centre

A

B

C

D

E

F

G

Community Health Centres

Our major healthcare centres

Blacktown LGA

Holroyd LGAParramatta LGA

AuburnLGA

The Hills Shire LGA

1

45

3

2

EC B

G

F

D

A



428 26 425 9,850 97 600admissions to

our five hospital campuses, with

46 percent being admitted and

discharged from hospital on the

same day

babiesborn in three of

our hospitals

presentationsto Emergencyat four sites

outpatient occasions ofservice (for people notadmitted but seen)

surgical cases performed at

four sites, with 41 percent

being emergency

surgery

people attendinga dental clinic at

three sites

On an average day in WSLHD during 2012-13 there were:

A snapshot of the year in our hospitals



WSLHD spent $1.429 billion providing healthcare to the people of NSW during 2012-13.

A total of $900 million was for the engagement of staff

to provide healthcare services, and $35 million for visiting

medical officers (VMOs). An additional $366 million was

expended on other operating expenses.

WSLHD generated revenue totalled $213 million,

including $71 million from patient fees.

The net cost of services before the government

contributions was $1.216 billion.

WSLHD continues to focus on delivering quality patient

care within budget notwithstanding the costs associated

with an increasing population, technological advances in

healthcare and complexity in patient conditions.

Our local health district is committed to maintaining

open and transparent financial practices and

continues to closely monitor its financial position.

The complete audited financial statements will be

published in the 2012-13 NSW Health Statutory

Financial Report and will be available on our website

www.wslhd.nsw.gov.au.

OUR PEOPLE, OUR CULTURE, OUR SUCCESSFINANCIAL SUMMARY

Expenditure

Revenue

Salary and Wages 63%

VMOs 2%

Other Operating Expenses 26%

Depreciation and Amortisation 4%

Grants and A�liated Health Organisations 4%

Other Items 1%

Sales of Goods and Services 80%

Other Revenue 20%



We are pleased to present the 2012-2013 Western Sydney

Local Health District Year in Review.

The past 12 months have been a time of progress

to strengthen the ability of the district to meet our

obligations to the NSW Ministry of Health and to the

people of western Sydney and beyond. Our Board and

its sub-committees provided comprehensive stewardship

to address key performance challenges in addition to

promoting our interests under a rapidly evolving reform

agenda for health services and medical research.

We began the year with serious performance challenges

resulting in the Ministry of Health formally notifying

the Board and management of a number of concerns.

We ended the year with significantly improved results

formally recognised by the ministry.

The Board and management recognise we must provide

a stable and dependable operating environment for all

our service providers. Creating this environment and

adjusting it to the current reform agenda has been a key

priority, and will continue into 2013-14.

Some examples of our progress are:

• Implementing a services program with our Medicare

Local partner

• Improving key mental health service indicators for

inpatient and community consumers

• Improving patient and service performance indicators

in the surgical program

• Collaborating with the Health Education and Training

Institute (HETI) to introduce the clinician and

executive leadership program at Westmead Hospital

to build management capability

• A comprehensive change management program to

support the expansion of services at Blacktown Mount

Druitt Hospital (BMDH) through the $324m stage one

capital development

CHAIRMAN AND CHIEF EXECUTIVE’S REPORT

Stephen Leeder (left) and Danny O’Connor

• Introducing a Financial Management Improvement

program to redesign financial reporting systems

• Strengthening the research hub partnerships to

recognise opportunities in the national and State

reviews of preferred approaches to medical research;

and

• Establishing an Aboriginal Health board sub-

committee to improve governance and collaboration

for improved health outcomes.

We are determined to produce a clear vision and pathway

for the future success of the organisation. We began to

integrate strategic, operational and asset planning, to be

achieved in 2013-14.

Our strategic priorities reflect our commitment to

improve the experience of our patients and carers, to

provide effective governance and management, to

invest resources in our future ability to serve well, and to

operate in a manner that delivers best value for money.

The core of our pride as a healthcare organisation is the

quality of care we deliver to our patients and community

in collaboration with our partners in clinical care,

education, research and social services. Our organisation

is recognised nationally and internationally as a leader in

healthcare, research and education. This attracts leaders

in their field ensuring our patients receive the best health

service possible.

We face challenges but we have great confidence in

the year ahead. We express our gratitude to the Board,

executive management team, all staff, and volunteers

for their dedication to provide excellent healthcare,

education and research.

Stephen Leeder Danny O’Connor Chairman Chief Executive



HEALTHCARE FACILITIES AND SERVICESWESTMEAD HOSPITALWestmead Hospital is a major teaching hospital of the University of Sydney for medical and dental students and one of Australia’s largest centres for postgraduate training to specialist level.

The 900-bed facility is a specialist tertiary referral

hospital for the western metropolitan area of Sydney,

serving 1.5 million people in 15 LGAs.

Westmead is home to internationally recognised

institutes of health research, such as the prominent

Westmead Millennium Institute.

Our success• A major $4.8 million redesign and renovation of

the Emergency Department (ED) including four

resuscitation bays, upgrade of the Urgent Care Centre;

the development of an Early Treatment Zone (ETZ);

and a front-of-house redesign featuring a SAFE-T

zone where instead of returning to the waiting area

after registration and triage patients undergo a more

“There’s a lot of opportunity, especially with population growth of almost 10 percent in some areas, leading to an increased need for quality healthcare. Younger doctors have an opportunity to take on new responsibilities and roles in the health service.”

Dr Andrew Coggins, medical educator, and Westmead Hospital’s first medical education and simulation registrar

OUR PEOPLE

Separation: The process whereby an admitted patient (either sameday or overnight) completes an episode of care

* Including Westmead Centre for Oral Health

** Excludes beds in ED and delivery suite

KEY INDICATORS 2012-13

Separations 94,830

Total bed days 289,640

Daily average of inpatients 793.53

Non-admitted patient services (hospital) 1,795,245*

ED attendances 60,374

Births 5,108

Average available beds** 906

Ambulance presentations 21,853



detailed clinical assessment by a medical officer and

registered nurse to develop a management plan where

the patient is then streamed into the appropriate area.

• The Nephrology, Dialysis, Transplant, Urology Clinic

opened seven days a week. The clinic offers a drop-

in service and appointments for patients requiring

advice and treatment. The service assists Westmead

to meet the National Emergency Access Targets

(NEAT) for ED and the 28-day readmission key

performance indicators. The innovation has proved

so successful there are plans to duplicate the clinics

across other specialties.

• His Holiness, the 14th Dalai Lama, met hospital

patients and staff as part of his visit where he was

guest speaker at The Ethics of Modern Medicine

Forum attended by more than 300 clinicians from

Westmead Hospital and the Westmead Millennium

Institute.

• The establishment of a Nationally Funded Centre

for Islet Cell Transplantation was approved by

the Australian Health Minister’s Advisory Council

(AHMAC). It is one of three nationally funded centres

that treat severe blood sugar problems in people with

type 1 diabetes for whom standard insulin therapies

have been unsuccessful.

• In 2013 the Oral Health Service received $3 million

in Commonwealth National Partnership Agreement

funding for additional dental officers, support staff,

and to open a Saturday clinic. More than 6,000

additional Dental Weighted Activity Units have been

provided. Access to routine dental treatment is now

well within NSW Health benchmark waiting times.

• The first patient used the $2.5 million PET-CT scanner.

The integrated positron emission tomography-

computed tomography scanner is revolutionising

medical diagnosis and the management of cancer

and other critical diseases through more accurate

detection. Patients benefit from shorter examination

times resulting in less exposure to radiation.

In children it reduces the need for sedation or

anaesthetics.

The Dalai Lama meets staff, and a renal patient



HEALTHCARE FACILITIES AND SERVICESBLACKTOWN MOUNT DRUITT HOSPITALBlacktown Mount Druitt Hospital (BMDH) is a leading tertiary care hospital, renowned for its excellence in patient care; training of health care professionals; research and innovation. It is committed to providing healthcare to the people in the community with compassion and respect.

The hospital is situated on the land of the Dharug people,

home to the largest urban Aboriginal population in NSW.

Split over two campuses, Blacktown and Mount Druitt,

the hospital provides 24-hour emergency, intensive and

high dependency care, specialist adult acute medical

and surgical services, obstetrics and newborn care, and

mental health services.

Our successStage one of the $324 million BMDH expansion project

commenced on both campuses, including:

• Upgrade of the Sterilising Department at Blacktown,

including state-of-the-art equipment

• Commencement of the $10 million 20-bed subacute

mental health unit at Blacktown

• Works starting at BMDH Mount Druitt campus on:

the main entrance; ED and Urgent Care Centre; the

rehabilitation unit; additional imaging capacity; the

dental unit with 8 additional chairs; and the sterilising

department

• Awarding the tender for the seven-level clinical

services building at BMDH Blacktown. It will feature

comprehensive centres for cancer, cardiology,

respiratory, and rehabilitation and aged care; and

• Awarding the tender to build the $24 million multi-

storey, 622-space car park at Blacktown.

When completed in 2016 the BMDH expansion project

stage one will boast 659 beds and provide improved

access to a broader range of services to meet the growing

health needs of the community. Project developments can

be found at http://www.bmdhproject.health.nsw.gov.au.

* Excludes beds in ED and delivery suite


Separations 44,077


Daily average of inpatients 427

Non-admitted patient services (hospital) 579,638


Births 3,049

Average available beds* 568




AUBURN HOSPITAL

* Excludes beds in ED and delivery suite


Separations 19,615


Daily average of inpatients 113

Non-admitted patient services (hospital) 126,625


Births 1,370

Average available beds* 171


“It is a great environment to work in and in my three years here I have developed good relationships with all levels of staff.”

Dr Edward David, one of three hospitalists at Auburn Hospital who supervise and guide junior medical officers and senior resident medical officers

OUR PEOPLE

Auburn Hospital is a multicultural centre of excellence, located in one of Australia’s most diverse communities.

The hospital’s clientele speak 17 core languages, with

67 percent of patients from a non-English speaking

background. Hospital staff can speak up to 70

languages.

Auburn Hospital features an extensive cultural and arts

program that promotes wellbeing, and reflects the beliefs

and values of the local community.

It has an emphasis on planned surgery, paediatric short-

stay, obstetrics and newborn care services for low-risk

births.

Our success• Improvements in aged care rehabilitation with the

development of a multidisciplinary team of medical,

nursing and allied health staff and the opening of five

aged care rehabilitation beds.

• Patient flow in outpatients has improved with the

refurbishment of rooms to accommodate more clinics.

The acquisition of a registered nurse-data manager for

outpatients and the High Volume Surgical Short Stay

Unit has further enhanced patient flow.

• The low-risk maternity unit delivered 1,370 babies.

• Gynaecological services expanded with the

engagement of an additional registrar, and a graduate

midwife from the Bachelor of Midwifery program.

• The Auburn Multicultural Health Unit participated

in partnership programs with non-government

organisations (NGOs) to further advance the

implementation of the NSW Refugee Health Plan

2011-2016.



HEALTHCARE FACILITIES AND SERVICESMENTAL HEALTH

“Being able to deliver education and training to a variety of clinicians but still being able to do clinical work is satisfying. I am getting involved in research and education and enjoying every minute.’’

Melanie Anand, children of parents with mental illness (COPMI) coordinator, Mental Health Services

OUR PEOPLE

WSLHD Mental Health Services provide specialist care for people with mental illness or disorders including early detection and intervention, triage, assessment, and acute care.

It works in close partnership with NGOs, general

practitioners (GPs) and government departments to

provide community-based programs.

Inpatient services include:

• Acute adult

• Child and adolescent mental health services (CAMHS)

• Specialist mental health services for older people

(SMHSOP)

• Non-acute rehabilitation

• Short-stay; and

• Forensic rehabilitation

Community mental health teams are based in Parramatta,

Merrylands, Auburn, Dundas, The Hills Shire, and

Blacktown. Inpatient services are provided at Westmead,

Cumberland, Mount Druitt and Blacktown hospitals.

Our success• Launch of the toll-free mental health telephone

access service. Staffed by experienced professionals it

provides support, assessment and direction 24/7. The

service has reduced pressure on frontline community

mental health staff and diverted many potential

emergency department presentations to more

appropriate facilities.

• Development and roll out of the Community Acute

Assessment and Treatment Service (CAATS) training

program for clinicians. It focusses on community-based

alternatives to hospitalisation.

• Establishment of a Vocational, Education, Training and

Employment (VETE) service. The program supports

mental health clients to access and maintain training

and employment.

• The Carer Support Group Research Project is studying

the benefits of a support group in reducing incidence of

anxiety and depression in family and friends caring for

those with a mental illness. Research shows carers are

at greater risk of developing a psychological disorder.

• Construction started on the $10 million Melaleuca Unit,

part of the Blacktown Mount Druitt Hospital expansion.

It will include 20 sub-acute mental health beds.



NURSING AND MIDWIFERYThere has been a strong focus on clinical service redesign around models of care with particular focus on further embedding the Essentials of Care (EOC) framework.

The EOC program supports the development and

ongoing evaluation of nursing and midwifery practice and

patient care.

Our success• A total of 77 wards and units implemented EOC

resulting in innovations that improved patient clinical

outcomes and increased staff involvement in decision

making.

• A more effective and efficient nursing and midwifery

service is being developed by strengthening and

consolidating the nursing workforce to reflect a mix

of professional levels of nursing in alignment with

specific roles and developing staffing profiles based

on demand.

• More than $1.3 million was spent on professional

development in specialty areas.

• Managerial, education, research and training programs

were conducted to engage staff in the development of

frameworks and planning activities to progress future

service delivery.

• Education and training forums were held to

understand the needs of staff to meet service

requirements.

• The carers program was re-established. Its role is

to build relationships between the organisation and

clients, improving their experience when utilising

healthcare services. Best practice will ensure

recognition of the role of carers is integrated into

future models of care and their visibility enhanced

through a culture of inclusion.

• WSLHD Nursing and Midwifery services celebrated

International Nurses Day awarding 12 staff with

medallions in recognition of their contributions,

achievement and excellence in providing care to

patients and carers.



HEALTHCARE FACILITIES AND SERVICESEXECUTIVE MEDICAL SERVICESExecutive Medical Services is responsible for the clinical services strategy in the WSLHD.

Its work includes promotion of evidence-based practice;

strategic and clinical service planning; innovation

and clinical redesign; epidemiology; and professional

standards.

Our success• The Innovation and Redesign unit worked to improve

access to emergency care for patients with mental

illness and to enhance the coordination of care within

the first 48 hours of admission.

• Development commenced on the Western Sydney

HealthPathways project, a web-based information

portal tailored for local healthcare practitioners based

on the resources available in the area; and the Western

Sydney Diabetes Prevention and Management

program in collaboration with the Western Sydney

Medicare Local.

• The Health Services Planning and Development team

produced the 2012-13 WSLHD Operational Plan;

finalised the draft Westmead Hospital Clinical Services

Plan 2012-2022; facilitated the WSLHD Community

and Consumer Engagement Framework process;

commenced the WSLHD Radiation Oncology Plan

to 2023; the WSLHD Research Plan; and provided

support to the Blacktown Mount Druitt Hospital

expansion project.

• Epidemiology, a public health resource that deals with

the incidence, distribution, and possible control of

diseases in the community, developed databases to

support the WSLHD Public Health Unit in the delivery

of the NSW School-Based Immunisation Program.

• The Specialist Medical and Dental Recruitment Unit

(SMADRU) appointed 244 senior medical staff; and

reappointed 376 visiting medical officers (VMOs) via a

performance review.

• The Westmead Breast Cancer Institute (BCI) operated

23 clinics a week at Westmead, with more than 15,000

patient episodes during the year. BreastScreen NSW,

Sydney West program saw 36,000 women.

• There was a 10 percent improvement across WSLHD in

the time it took for a patient to leave the emergency

department within four hours, under the National

Emergency Access Target (NEAT) indicator.



ALLIED HEALTHWSLHD Allied Health comprises a diverse range of services such as population, multicultural, community, and Aboriginal health as well as a group of medically prescribed healthcare disciplines including occupational therapy, speech pathology and physiotherapy.

Our Success • The Aboriginal Health Unit provided general health

screening to more than 300 people as part of NAIDOC

Week 2012 for blood sugar levels, kidney function,

blood pressure, weight, and heart health.

• Multicultural Health conducted orientation for medical

students at Blacktown Mount Druitt, and Auburn

hospitals. More than 200 staff attended an Oral

Health Continuing Professional Development day titled

Why cultural equity in oral health care?

• The WSLHD Translation Service produced a

Breastfeeding and Postnatal Care booklet in eight

languages: Arabic, Chinese Traditional, Chinese

Simplified, Farsi, Hindi, Korean, Punjabi and Tamil. It

was one of 24 educational resources developed in

more than 20 languages.

• Our Health Care Interpreter Service averaged 8,089

appointments per month.

• In a world first, men started working with men to

eradicate female genital mutilation (FGM). Nine male

community health educators were recruited and

trained in communities where FGM is traditionally

practised. The male community health workers are

educating men on the impact of FGM for women

and girls in their community and the influence men

have on their families when making decisions about

circumcision of their daughters.

• The Women’s Health at Work Program (WHAW)

started designing a media strategy for culturally

and linguistically diverse (CALD) women working

in marginalised employment such as commercial

cleaning and meat processing to inform them about

health issues, their rights and employer obligations.

• Health Promotion worked with TAFE colleges and the

University of Western Sydney to implement a smoke-

free environment.

• Healthy weight promotion saw 65 percent of early

childhood and pre-school services participate in

Munch and Move, and 53 percent of primary schools in

the Live Life Well and Crunch and Sip programs.

• The falls prevention Stepping On program was

established, targeting people over 65 years of age

who have fallen or are at a high risk of a fall; 440

participants registered in the Stay Active and Healthy;

and 194 participants in the Fit and Strong Challenge

programs.

• The Public Health Unit targeted smokers in smoke-free

outdoor areas and monitored compliance rates with

91 sites visited and 114 cautionary advisory notices

issued.

• The Influenza Prevention program held 72 clinics

in Auburn, Blacktown Mount Druitt and Westmead

hospitals with 1,421 high-risk patients and 1,256 staff

vaccinated.

• Nutrition and Dietetics conducted malnutrition

screening at Westmead Hospital to provide earlier

nutrition care for patients.



HEALTHCARE FACILITIES AND SERVICESALLIED HEALTH

• Occupational Therapy implemented the trial of a

lymphoedema monitoring clinic reducing the waiting

time for those who need more complex assessment

and management.

• Physiotherapy services for patients with

musculoskeletal conditions at Auburn Hospital ED

increased.

• Social Work developed the Children and Grief booklet;

established a memorial garden for foetal deaths under

20 weeks at Castlebrook; and set up a dementia

community garden at Riverstone.

• The Speech Pathology Symposium; and the NSW

Evidence-Based Practice Speech Pathology training

workshop were hosted by WSLHD.

Mount Druitt Community Health speech pathologist Nicole Geribo works with her four-year-old client

• Community Health established the Blacktown

Community Nursing Clinic; engaged an Aboriginal

chronic care nurse to support Aboriginal people

with a chronic illness in the community; child

and family health nurses provided care to 29,137

babies and parents through home visits and clinics;

Doonside Community Health Centre ran a specialised

playgroup for children waiting for speech pathology

and occupational therapy; Youth Health Outreach

Nursing clinics were established; client information

was transferred from paper to a full electronic health

record for sharing between hospitals, GPs and

Community Health clinicians.



RESEARCH AND EDUCATIONThe WSLHD Research and Education Network provides governance for research and education. It fosters an environment for innovation and excellent care. The network is dedicated to supporting staff to develop into highly skilled clinicians who are leaders in their field through research and education programs.

ResearchWSLHD participates in research with the Millennium

Research Institute, the Children’s Medical Research

Institute and the Children’s Hospital, Westmead.

Researchers at Westmead Hospital and Westmead

Millennium Institute were investigators on 27 National

Health Medical Research Council (NHMRC) research

grants to commence in 2013. Westmead Hospital

represented 23 percent of the total number of grants

awarded to the University of Sydney.

The hospital and the Westmead Millennium Institute were

part of a national consortium that participated in the

Commonwealth-funded Australian Islet Transplantation

Program (ITP). The outcomes of the high-risk type 1

diabetes patients, who underwent the procedure and

many of whom are now insulin free, were published in the

American Journal of Transplantation.

Establishment of a Clinical Research Grants Scheme

through the Westmead Medical Research Foundation

and the Westmead Charitable Trust has increased the

opportunity for clinical research at Westmead.

The first trials commenced at the purpose-built clinical

school and research centre at Blacktown Mount Druitt

Hospital, Blacktown campus. Researchers are trialling

two new drugs for diabetes. The centre is one of five sites

across Australia that is heading a study into gestational

diabetes with 300 women from the local community

participating. Other research includes a study of the side-

effects of anti-psychotic medications in schizophrenia;

and analysing vascular system changes in women with

hypertension in pregnancy.

The Blacktown Molecular Research Laboratory is working

on multiple projects including studies of a novel diabetes

susceptibility gene; investigation of predisposition to

drug toxicity; and research to optimise the quality of

sample collection for DNA analysis in forensic medicine.

WSLHD commissioned an external review of

research governance with recommendations set for

implementation in 2013-14.

EducationInterdisciplinary critical response team training was

the focus of our simulation centres at Blacktown and

Westmead hospitals. More than 10,000 teaching hours

were delivered in these facilities in 2012-2013.

WSLHD is a member of the Western Integrated Clinical

Training Network which aims to deliver an increase

in the quality and number of clinical placements for

undergraduate students across all disciplines.

Educational research projects were funded in 2012-13 to

improve the number and quality of clinical placements in

nursing, allied health, medicine and oral health.



RESEARCH AND EDUCATION Fifteen participants graduated from the Foundational

Clinical Leadership Program.

WSLHD worked with the Health Education Training

Institute (HETI) to develop e-learning materials for

implementation Statewide as well as the execution

of programs such as the Financial Management and

Clinician Executive Team Leadership pilot.

Our partnership with TAFE NSW was extended to

2015 and includes the Western Sydney Institute, South

Western Sydney Institute, and Western Institute.

At Westmead Hospital a range of education tools for staff

and patients were produced to improve pressure injury

management, and the recognition and management of

acute hypoxia or insufficient oxygen.

The Westmead Library extended its hours to 24/7 to

make resources more accessible to support all staff in

quality improvement, education and research.

“With its new research and teaching function, staff can be involved in patient care and cutting edge research. It’s very exciting and gratifying to be part of this development.”

Mark McLean, professor of medicine, BMDH Clinical School, Blacktown campus

OUR PEOPLE

Above right: Interns during a simulation exercise at Westmead Hospital

Right: WSLHD Board chairman and research network director Prof Stephen Leeder presents a grant to

Jennifer Ho, Infectious Diseases and Microbiology, Westmead Hospital



CLINICAL GOVERNANCE

CORPORATE GOVERNANCE

Clinical Governance monitors, evaluates and enables continual improvement of patient safety and clinical excellence in each of our healthcare services.

WSLHD supports the NSW Health Patient Safety

and Clinical Quality Program founded on a culture of

openness in which errors are acknowledged and reported

in order to reduce reoccurrence.

Clinical Governance provides high-level support to

the Health Care Quality Committee (HCQC), a sub-

committee of the WSLHD Board, to ensure appropriate

patient safety and clinical quality systems to monitor

performance and to continuously improve patient care.

The Clinical Governance directorate includes the

following programs:

• Patient Safety, Incident Management and Clinical Risk

Management to ensure systematic investigation and

management of incidents and risks through root cause

analysis adhering to open disclosure with patients and

relatives.

• Clinical Quality aims to embed programs throughout

WSLHD under the stewardship of the Clinical

Excellence Commission (CEC). The Quality

Systems Assessment annual online survey provides

opportunities for staff to identify improvements and

risks.

• Partnering with Patients is committed to listening

to and involving patients and carers in evaluating

healthcare services. The CEC’s Patient-Based Care

Challenge was taken up in late 2012 providing WSLHD

with proactive opportunities.

• Pharmacy and Medication Safety saw WSLHD

participate in the National Antimicrobial Usage

Surveillance program and work towards the

completion of the Medication Safety Self-Assessment.

The Medication Reconciliation program also

commenced.

• Management of Complaint or Concern about a

Clinician seeks to ensure all issues are appropriately

identified; risks assessed and any necessary action

taken.

The Corporate Governance portfolio was redefined to support a safer environment for all our staff, patients and clients. It comprises asset services, information technology, human resources, corporate policy and legal governance, risk management, and procurement systems.

• A Central Procurement Unit has been designed

to deliver clinically appropriate, sustainable and

innovative procurement.

• The introduction of a corporate legal function has

strengthened the focus on effective risk management

with attention to safe and quality clinical practice,

organisational reputation and financial liabilities.

• A corporate records team was established to rollout

the document management system TRIM and to

ensure WSLHD complies with the State Records

Act; the Government Information Public Access

Act (GIPAA); and that privacy breach management

systems are in place.

• The Audit and Transaction unit was created within

Human Resources with primary responsibility for

reducing error rates early in the processing of higher

grade duties, leave, terminations and reclassifications.

• Workers’ compensation management improved with

the closure of 79 open claims between December

2012 and April 2013 due to improved rehabilitation

coordinator resources.

• An industrial relations specialist was appointed to

support managers.

• The bring your own device strategy allows clinical staff

to connect wirelessly to access patients’ electronic

medical records.

• Asset services was responsible for numerous works

throughout the year including the $1.4 million upgrade

of the Mount Druitt Rupertswood Aged Mental Health

Unit; a $2.4 million purpose-built rehabilitation ward

(A4a) at Westmead Hospital; and a $4.8 million

redesign of emergency services at Westmead Hospital

enabling the streaming of patient flows to reduce the

time spent in the ED.



The members of the WSLHD Board are appointed by the NSW Minister for Health for a term of up to four years.

Professor Stephen Leeder, AO

MD, PhD, FRACP, FFPH, FAFPHM,

FRACGP (Hon)

Chairman

Stephen is a professor of Public Health and Community Medicine at the University of Sydney. He directed the Menzies Centre for Health Policy, a collaborative centre between the Australian National University and the University of Sydney. As well as chair of the WSLHD Board, he is director of the WSLHD Research and Education Network. Stephen has a long history in public health research, educational development and policy. His key interests as a clinical epidemiologist have been asthma and cardiovascular disease. He has worked in the highlands of Papua New Guinea, and Columbia University, New York, in the Earth Institute and Mailman School of Public Health. Stephen has been working in western Sydney since 1986. He headed the Department of Community Medicine at Westmead Hospital for more than 10 years steering it in disease prevention, health service research, health economics and health promotion. He is a passionate advocate for integrating care in the community with hospital services and has advised Federal and State governments. Stephen is editor-in-chief of the peer-reviewed Medical Journal of Australia, the official journal of the Australian Medical Association.

BOARD PROFILEProfessor Peter Zelas OAM

MB, BS, FRACS, FRCS (ED), MIPH

Deputy Chairman

Peter is a distinguished surgeon and clinical dean of Blacktown Mount Druitt Clinical School of the University

of Western Sydney. He is committed to the provision of integrated high quality medical services across the WSLHD and to improving access for patients to these services. He has a special interest in promoting disease prevention particularly diabetes and better treatment options.

Adjunct Professor Kathy Baker AM

M EdA, BHA, RN, RM, CC, CT, Dip NE,

MAICD, ACN (DLF), Honorary Fellow

UTS

Kathy chairs the WSLHD Health Care Quality Board Sub Committee. She has

made an extensive contribution toward nursing education reform. A registered nurse and a midwife, Kathy is an adjunct professor with the University of Technology, Sydney and the University of Western Sydney. She is director of the Advice Centre, Australian Commission on Safety and Quality in Health Care.

Adjunct Professor Abby BloomBA (Hons), MA, MPH, PhD, FAICD

Abby is an experienced director of health and biomedical companies and not-for-profit organisations. She chairs the WSLHD Finance, Performance and Asset Management Board Sub Committee. A

former executive in the NSW Health system, she has worked in more than 20 countries. She is an adjunct professor at the Menzies Centre for Health Policy, School of Public Health at the University of Sydney and has taught at Yale University, US, where she developed Yale’s first course in global health. Her interests include emerging public health issues, workplace health, stress, chronic back pain, and sustainable public-private partnership models.



Professor Jeremy Chapman OAM

MB, BChir, MD, FRACP, FRCP

Jeremy is the director of Renal Medicine at Westmead Hospital and the Western Renal Service. His work in transplantation has been recognised nationally and internationally. He is chairman of the

Australian Bone Marrow Donor Registry and the Australian Cord Blood Bank Network; a member of the Australian Organ and Tissue Authority’s Advisory Council; past-president of The Transplantation Society; advisory member of the World Health Organisation’s Expert Advisory Panel on Human Cell Tissue and Organ Transplantation; secretary general and past president of the World Marrow Donor Association and chair of the Declaration of Istanbul Custodian Group. He has more than 330 peer-reviewed publications.

Mr Paul Gibson

Paul is a businessman with a strong community voice. He represented the people of western Sydney in the NSW Parliament from 1988-2011. He was a strong advocate for health service development, promoting the case for

rebuilding Blacktown and Hawkesbury hospitals. A former first grade rugby league player, he continues to advocate for the sport in western Sydney and beyond.

Dr Hadia Haikal-MukhtarBSc (Hons), MB BS, FRACGP, Dip Ger Med,

LLB (Hons), Grad Cert Health, Prof Ed

Hadia is an academic and an experienced general practitioner who heads the Auburn Clinical School for the University of Notre Dame Australia. She holds degrees in

medicine, science and law. Hadia migrated to Australia from Lebanon in 1969. She brings to the board knowledge and experience in community healthcare, medical education and medical regulation and is committed to promoting healthcare responsive to the needs of western Sydney’s large multicultural community.

Professor Diana O’HalloranMB BS, MPHEd, FRACGP, FAICD

Di is a distinguished general practitioner and chair of the Western Sydney Medicare Local that overlaps with the LHD and coordinates primary care and general practice in the community. A member of

the Australian Medicare Local Alliance board, Di is also a conjoint professor in the Department of General Practice, University of Western Sydney. She continues to perform a major role in the NSW HealthOne initiative, a program that brings together general practitioners and community health staff.

Dr Andrew PesceMB BS, FRANZCOG

Andrew is a leading obstetrician and gynaecologist at Westmead Hospital. As Federal president of the Australian Medical Association in 2009 he vigorously advocated for public hospitals and

clinician engagement during the national health reforms. Locally, he chaired the Westmead Medical Staff Council from 2008-2009. His long association with Westmead Hospital began as an intern. In 1993 he was appointed to specialist positions in obstetrics and gynaecology and in 2004 he became a VMO.

Ms Dea ThieleMPH, Post Grad Dip HSM

Dea is a proud Dunghutti woman born at the Burnt Bridge Mission, Kempsey, NSW, and has more than 20 years’ experience working with the Aboriginal Community Controlled Health Sector (ACCHS). She

holds a Masters in Health Management and is currently undertaking a Doctorate, Public Health at the University of New South Wales. She is the regional coordinator for the Healthy Lifestyles Program and coordinates the research program at the Aboriginal Medical Service, Western Sydney (AMSWS). Dea was chief executive officer of the National Aboriginal Community Controlled Health Organisation in Australia (NACCHO) from 2003-2010.

Ms Jane SpringBEc (Hons), LLB MPA, ACIS CSA

Jane chairs the Medical and Dental Appointments Committee of the WSLHD Board. A solicitor with extensive corporate governance experience, Jane is currently acting CEO of the NSW Institute of

Sport. Jane’s experience on diverse boards including the Sydney University Senate, Venues NSW, and Wheelchair Sports Australia has given her a strong understanding of the strategies required for effective performance in complex organisations. Jane’s personal experience as a paraplegic of more than 20 years has given her an appreciation of the care provided to her by health professionals. It has made her a strong advocate for patients and the public hospital system.

Ex-OfficioDanny O’Connor Chief Executive, WSLHD

Tony Hickmott Executive Director Finance, WSLHD

Dr Kim Hill Executive Medical Director, WSLHD

Shaun Drummond Executive Director Operations WSLHD; and Westmead Hospital

Associate Professor Peter Klineberg Director Anaesthesia & Perioperative Medicine, Westmead Hospital (rotating)

Dr Michael Datyner VMO, Geriatric Medicine, Blacktown Mount Druitt Hospital (rotating)



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EXECUTIVE LEADERSHIP TEAM1. Danny O’ConnorChief Executive

Danny was appointed as chief executive in January 2011. Accountable to the WSLHD Board, Danny is responsible for providing safe, equitable, quality healthcare to the people of western Sydney through strategic leadership and sound governance. Under his management WSLHD is implementing enhanced operations, performance, innovation and skills to deliver world-class health services. Danny is an ex-officio member of the WSLHD Board.

2. Tony HickmottBComm, MBA, NZICA Executive Director Finance

Appointed in November 2012 as executive director, finance, Tony is responsible for the leadership and management of financial services and performance reporting. He is also accountable for ensuring policies and controls are in place to safeguard WSLHD assets and finances. Tony is an ex-officio member of the WSLHD Board.

3. Shaun DrummondExecutive Director Operations WSLHD; and Westmead Hospital

Shaun was appointed as the district’s executive director of operations with management responsibility for Westmead Hospital in December 2012. Shaun is accountable for district-wide service planning, management of performance against key indicators, and strategic relationships. He is an ex-officio member of the WSLHD Board.

4. Dr Kim HillMB BS, MHP, FRACMA, FAICD

Executive Medical Director

Appointed in August 2011, Kim is the executive medical director. She is responsible for clinical strategy, planning and redesign of service delivery, promotion of innovation and evidence-based practice, and professional standards of practice. Kim is an ex-officio member of the WSLHD Board.

5. Alison StarrBSc, GradCert Acting Executive Director Clinical Governance

Alison is accountable for monitoring, evaluating and facilitating continual improvement of patient safety and clinical excellence in each of the district’s healthcare services. Alison was appointed as acting executive director in January 2013.

6. Belle ManganMHSMExecutive Director Corporate Governance

Belle was appointed to the role in February 2013. She is responsible for asset services, information technology, human resources, corporate policy and legal governance, risk management, and procurement systems.

7. Richard ChrystalRN, BHSc, Grad Dip HSM Executive Director Nursing and Midwifery

Richard is responsible for the development, monitoring and reporting of all aspects of professional

activities to optimise health outcomes provided by nurses and midwives in WSLHD. He was appointed to the role in June 2013.

8. Carolyn FozzardBAppSc (OT), JD MLLPActing Executive Director Allied Health

Carolyn was appointed to the role in April 2013. She oversees a variety of services including population, multicultural, and community health as well as a group of medically prescribed healthcare disciplines such as occupational therapy, speech pathology, and physiotherapy.

9. Andrew NewtonRGN, MHM, GDPA, BHlthSc (Nurs), DipAcc, GradCert (CritCare), GradCert (NursEd)General Manager Blacktown Mount Druitt Hospital

Andrew is responsible for the operational service delivery and performance of Blacktown Mount Druitt Hospital and for the successful management of the hospital’s $324 million capital expansion project. Andrew was appointed in July 2012.

Rod GilroyBAppSc Sp Path, MBAActing General Manager Auburn Hospital

Appointed in January 2013, Rod is accountable for service delivery, performance and strategic initiatives to ensure safe and responsive, patient-centred healthcare for the residents of the Auburn Local Government Area.



A/EXECUTIVE DIRECTORALLIED HEALTHCarolyn Fozzard

A/EXECUTIVE DIRECTOR CLINICAL GOVERNANCE

Alison Starr

EXECUTIVE DIRECTORCORPORATE GOVERNANCE

Belle Mangan

EXECUTIVE DIRECTORFINANCE

Tony Hickmott

EXECUTIVE MEDICALDIRECTOR

Kim Hill

EXECUTIVE DIRECTORNURSING AND MIDWIFERY

Richard Chrystal

EXECUTIVE DIRECTOROPERATIONS WSLHD, WESTMEAD HOSPITAL

Shaun Drummond

GENERAL MANAGERBLACKTOWN MT DRUITT

HOSPITALAndrew Newton

A/GENERAL MANAGERAUBURN HOSPITAL

Rod Gilroy

CHIEF EXECUTIVE

Danny O’Connor

INTERNALAUDIT

WSLHD BOARD

ORGANISATIONAL CHART*

*As at 30 June 2013



OUR STAFF OUR PARTNERS Our staff are our most important asset. We employ a vast array of people as diverse in skill sets and culture as the people we serve. Our employees pride themselves on their contribution to making a difference to your healthcare journey.

More than 9,000 individuals provide highly skilled

services in all areas of our business. We aim to ensure

each staff member is supported in their work and career

in a safe environment.

The inaugural WSLHD Quality Awards were established

in 2012, recognising innovative programs that benefit

patients, carers and their families, staff and the

community. The accolades were presented to winners in

nine categories by the Minister for Health Jillian Skinner

and the Director General Dr Mary Foley at our 2012

Annual Public Meeting.

Programs have been instituted to recognise the

exceptional work of support staff. For example 33

employees received excellence awards in the past 12

months at Westmead Hospital.

Our partnersInvolving community members and consumers in decisions

about delivering, planning and evaluating healthcare

leads to better quality, safety and patient outcomes. The

WSLHD Board has given its commitment to engage with

the people of western Sydney and those beyond.

Our volunteers and donors make a difference to our

patients’ healthcare experience. More 350 volunteers

devoted their time and talents to supplement the work of

hospital staff by providing a caring and visiting role.

Our partners are instrumental to the delivery and

development of healthcare services in WSLHD. They

include:

WSLHD STAFF PROFILE

Administrative and clerical staff 1,404

Hotel services 1,054

Maintenance 63

Medical support 1,563

Medical 1,399

Nursing 3,945

• Aboriginal Medical Services• Agency for Clinical Innovation• Auburn City Council• Hills Shire Council • Blacktown City Council• Bureau of Health Information• Cancer Institute NSW• Centrelink• Children’s Hospital, Westmead• Clinical Excellence Commission• Department of Education and Communities• Department of Housing• Health Education and Training Institute• HealthShare• Holroyd City Council• Justice and Forensic Mental Health Network• NSW Kids and Families• NSW Ministry of Health • NSW Pathology• Parramatta City Council• St Joseph’s Auburn, St Vincent’s & Mater Health Network• TAFE NSW• University of Notre Dame Australia• University of Sydney• University of Western Sydney• Western Sydney Medicare Local

Dulcie Harrison (right), a volunteer of 30 years, BMDH, Mount Druitt campus



LOCATION DIRECTORY*

*During 2012-13

Public HospitalsAuburn Hospital 18 Hargrave Rd, Auburn NSW 2144 Ph: (02) 8759 3000 Fax: (02) 8759 3123

Blacktown Mount Druitt Hospital (BMDH)BMDH Blacktown campus Blacktown Rd, Blacktown NSW 2148 Ph: (02) 9881 8000 Fax: (02) 9881 8020

BMDH Mount Druitt campus 75 Railway St, Mount Druitt NSW 2770 Ph: (02) 9881 1555 Fax: (02) 9881 1538

Cumberland Hospital (Mental Health Services) 1-11 Hainsworth St, Westmead NSW 2145 Ph: (02) 9845 3000 Fax: (02) 9840 3701

Westmead Hospital Cnr Hawkesbury & Darcy Rds, Westmead NSW 2145 Ph: (02) 9845 5555 Fax: (02) 9845 6891

Third Schedule FacilitiesLottie Stewart Hospital 40 Stewart St, Ermington NSW 2115 (Services transferred to Westmead and St Joseph’s hospitals)

Community Drug Health ServicesAuburn Community Drug Health Counselling Auburn Community Health Centre Norval St, Auburn NSW 2144 Ph: (02) 8759 4000 Fax: (02) 8759 4154

Blacktown Community Drug Health Counselling Blacktown Community Health Centre Cnr Blacktown Rd & Marcel Cres, Blacktown NSW 2148 Ph: (02) 9881 8700 Fax: (02) 9671 6360

Blacktown Opioid Treatment Unit Cnr Blacktown Rd & Marcel Cres, Blacktown NSW 2148 Ph: (02) 9851 6200 Fax: (02) 9622 6265

Centre for Addiction Medicine Cumberland Cumberland Hospital east campus 5 Fleet St, North Parramatta NSW 2151 Ph: (02) 8860 2560 Fax: (02) 9840 3869

Centre for Addiction Medicine Mount Druitt Cleeve Cl, Mount Druitt NSW 2770 Ph: (02) 8887 5800 Fax: (02) 8887 5822

Doonside Community Drug Health Counselling 30 Birdwood Ave, Doonside NSW 2767 Ph: (02) 9881 8650 Fax: (02) 9831 8683

Fleet Street Clinic 4A Fleet St, North Parramatta NSW 2151 Ph: (02) 9840 3888 Fax: (02) 9840 3936

Merrylands Community Drug Health Counselling 14 Memorial Ave, Merrylands NSW 2160 Ph: (02) 9682 3133 Fax: (02) 9897 3313

Parramatta Community Drug Health Counselling Jeffrey House 162 Marsden St, Parramatta NSW 2150 Ph: (02) 9843 3222 Fax: (02) 9671 6360

The Hills Community Drug Health Counselling 183 Excelsior Ave, Castle Hill NSW 2154 Ph: (02) 8853 4500 Fax: (02) 8853 4565

Community Health ServicesAuburn Aged Day Service Cnr Auburn Rd & Water St, Auburn NSW 2144 Ph: (02) 8759 3899 Fax: (02) 9749 1825

Auburn Community Health Centre Norval St, Auburn NSW 2144 Ph: (02) 8759 4000 Fax: (02) 8759 4154

Auburn Early Childhood Centre 9 Northumberland Rd, NSW 2144 Ph: (02) 9649 8621

Balcombe Heights Aged Day Service Building 17, Balcombe Heights Estate 92 Seven Hills Rd, Baulkham Hills NSW 2153 Ph: (02) 8852 6300 Fax: (02) 9686 2138

Baulkham Hills Early Childhood Centre Old Northern Rd, Baulkham Hills NSW 2153 Ph: (02) 9639 4403

Blacktown Community Health Centre Cnr Blacktown Rd & Marcel Cres, Blacktown NSW 2148 Ph: (02) 9881 8700 Fax: (02) 9671 6360

Blacktown Early Childhood Centre 40 Kildare Rd, Blacktown NSW 2148 Ph: (02) 9622 1615

Blacktown Sexual Assault Service and Child Protection Counselling Service Cnr Blacktown Rd & Marcel Cres, Blacktown NSW 2148 Ph: (02) 9881 8787 Fax: (02) 9881 8789

Carinya Aged and Ethnic Day Service 8 River Rd, Ermington NSW 2115 Ph: (02) 9684 2179 Fax: (02) 9638 0621

Castle Hill Early Childhood Centre Castle Grand Centre 9 Castle St, Castle Hill NSW 2154 Ph: (02) 9634 2658

Copperfield Cottage Aged Day Service Grounds of BMDH Mount Druitt campus Railway St, Mount Druitt NSW 2770 Ph: (02) 9881 1636 Fax: (02) 9881 1773

Crestwood Aged Day Service Embark building, BMDH Blacktown campus Blacktown Rd, Blacktown NSW 2148 Ph: (02) 9881 8954 Fax: (02) 9881 8899

Doonside Community Health Centre 30 Birdwood Ave, Doonside NSW 2767 Ph: (02) 9881 8650 Fax: (02) 9831 8683

Dundas Early Childhood Centre Sturt St, Dundas NSW 2117 Ph: (02) 9638 6866

Epping Early Childhood Centre 39 Bridge St, Epping NSW 2121 Ph: (02) 9876 1438

Ermington Early Childhood Centre 65 Spurway St, Ermington NSW 2115 Ph: (02) 9638 2262

Granville Early Childhood Centre 2a Diamond Ave, Granville NSW 2142 Ph: (02) 9637 1580

Greystanes Early Childhood Centre 732 Merrylands Rd, Greystanes NSW 2160 Ph: (02) 9631 1862

Guildford Early Childhood Centre Cnr Stimpson & O’Neill Sts, Guildford NSW 2161 Ph: (02) 9632 9762

HealthOne Rouse Hill The Terrace, Suite 1, 40 Panmure St, Rouse Hill NSW 2155 Ph: (02) 8853 4500

Hevington House Dementia Day Service Hevington Rd, Auburn NSW 2144 Ph: (02) 8759 3899

High Street Youth Health Service 65 High St, Harris Park NSW 2150 Ph: (02) 9687 2544 Fax: (02) 9687 2731

Hills Physical Disabilities Team Jasper Road Public School Jasper Rd, Baulkham Hills NSW 2153 Ph: (02) 9639 6801

Lalor Park Early Childhood Centre Parkside Dve, Lalor Park NSW 2147 Ph: (02) 9624 5384

Lidcombe Early Childhood Centre 3 Bridge St, Lidcombe NSW 2141 Ph: (02) 9649 7941

Marayong Early Childhood Centre Cnr Allendale and Wakers Rds, Marayong NSW 2148 Ph: (02) 9622 5396

Merrylands Community Health Centre 14 Memorial Ave, Merrylands NSW 2160 Ph: (02) 9682 3133 Fax: (02) 9897 3313

Mount Druitt Community Health Centre Cnr Burran and Kelly Cl, Mount Druitt NSW 2770 Ph: (02) 9881 1200 Fax: (02) 9671 6360

Old Toongabbie Early Childhood Centre Emma Crescent, Old Toongabbie NSW 2146

Parramatta Community Health Centre Jeffrey House 162 Marsden St, Parramatta NSW 2150 Ph: (02) 9843 3222 Fax: (02) 9671 6360

Regents Park Early Childhood Centre Amy St, Regents Park NSW 2143 Ph: (02) 9644 7540

Riverstone Early Childhood Centre Elizabeth St, Riverstone NSW 2765 Ph: (02) 9881 8650

Rosewood Cottage Aged Day Service 22 Fullager Rd, Wentworthville NSW 2145 Ph: (02) 9633 5496 Fax: (02) 9633 5428

Seven Hills Early Childhood Centre Boomerang Pl, Seven Hills NSW 2147 Ph: 9622 1954

Tallowood Dementia Day Service Grounds of BMDH Mount Druitt, Mount Druitt NSW 2770 Ph: (02) 9881 1524 Fax: (02) 9881 1925

The Hills Community Health Centre 183 Excelsior Ave, Castle Hill NSW 2154 Ph: (02) 8853 4500 Fax: (02) 8853 4565

Wentworthville Early Childhood Centre Friend Park, 3 McKern St, Wentworthville NSW 2145 Ph: (02) 9631 8258

Western Area Adolescent Team (WAAT) Mount Druitt Community Health Centre Cnr Burran and Kelly Cl, Mount Druitt NSW 2770 Ph: (02) 9881 1230 Fax: (02) 9625 9110

Westmead Sexual Assault Service Westmead Hospital, Westmead NSW 2145 Ph: (02) 9845 7940 Fax: (02) 9845 8328

Continued over



Community Nursing ClinicsBeaumont Hills Community Centre Cnr Arnold Jansen Drive & The Parkway, Beaumont Hills NSW 2155 Ph: (02) 8853 4500

Blackett Public School Bolderwood Rd, Blackett NSW 2770 Ph: (02) 9881 1200

Dean Park (William Dean) Public School Yarramundi Dve, Dean Park NSW 2761 Ph: (02) 9881 1200

Glendenning Public School Armitage Drive, Glendenning NSW 2761 Ph: (02) 9881 8650

Hassall Grove Public School Buckwell Drive, Hassall Grove NSW 2761 Ph: (02) 9881 1200

Jasper Road Public School Jasper Rd, Baulkham Hills NSW 2153 Ph: (02) 8853 4500

Kellyville Public School Windsor Rd, Kellyville NSW 2155 Ph: (02) 8853 4500

Kenthurst Primary School Clinic Kenthurst Rd, Kenthurst NSW 2156 Ph: (02) 8853 4500

Metella Road Public School Metella Rd, Toongabbie NSW 2146 Ph: (02) 9881 8671

Minchinbury Public School McFarlane Dve, Minchinbury NSW 2770 Ph: (02) 9881 1200

North Rocks Public School Cnr North Rocks & Barclay Rds, North Rocks NSW 2151 Ph: (02) 8853 4500

Oldfield Road Public School Oldfield Rd, Blacktown NSW 2148 Ph: (02) 9881 8700

Parramatta North Public School Albert St, North Parramatta NSW 2151 Ph: (02) 9843 3218

Plumpton Public School Bottles Rd, Plumpton NSW 2761 Ph: (02) 9881 1200

Quakers Hill East Public School Chase Dve, Acacia Gardens NSW 2763 Ph: (02) 9881 6871

Rooty Hill Public School Rooty Hill Rd North (Cnr Westminster St) Rooty Hill NSW 2766 Ph: (02) 9881 1200

Ropes Crossing Community Resource Hub Cnr Pulley Dve and Hollows Pde, Ropes Crossing NSW 2760 Ph: (02) 9881 1200

Rouse Hill Public School Annangrove Rd, Rouse Hill NSW 2155 Ph: (02) 8853 4500

Sherwood Ridge Public School Roseberry Rd, Kellyville NSW 2155 Ph: (02) 8853 4500

Tregear Public School Wilkes Cres, Tregear NSW 2770 Ph: (02) 9881 1200

Whalan Public School Karangi Rd, Whalan NSW 2770 Ph: (02) 9881 1200

Winston Hills Public School Hillcrest Ave, Winston Hills NSW 2153 Ph: (02) 9843 3218

Community Mental Health ServicesAssertive Community Treatment Team 63 Railway St, Mount Druitt NSW 2770 Ph: (02) 9832 1432 Fax: (02) 9832 4749

Auburn Community Mental Health Team Auburn Community Health Centre Norval St, Auburn NSW 2144 Ph: (02) 8759 4000 Fax: (02) 8759 4006

Blacktown City Community Mental Health Services Embark Building, BMDH Blacktown campus Blacktown Rd, Blacktown NSW 2148 Ph: (02) 9881 8888 Fax: (02) 9881 8899

Blacktown Early Access Team (BEAT) Headspace Mount Druitt Shop 12, Daniel Thomas Plaza, 6-10 Mount St, Mount Druitt NSW 2770 Ph: (02) 8887 5600 Fax: (02) 9832 4749

Community Rehabilitation Services 40 Jamieson St, Granville NSW 2142 Ph: (02) 8868 4401 Fax: (02) 9897 1246

Dundas Community Mental Health Team 21 Sturt St, Telopea NSW 2117 Ph: (02) 9638 6511 Fax: (02) 9684 2058

Getting on Track in Time (GOT IT!) Headspace Mount Druitt Shop 12, Daniel Thomas Plaza, 6-10 Mount St, Mount Druitt NSW 2770 Ph: (02) 8887 5600 Fax: (02) 8887 5610

Hills Mental Health Team The Hills Community Health Centre 183 Excelsior Ave, Castle Hill NSW 2154 Ph: (02) 8853 4500 Fax: (02) 8853 4564

Merrylands Community Extended Hours Merrylands Community Health Centre 14 Memorial Ave, Merrylands NSW 2160 Ph: (02) 9682 3133 Fax: (02) 9682 9854

Parramatta City Mental Health Team Jeffrey House 162 Marsden St, Parramatta NSW 2150 Ph: (02) 9843 3237 Fax: (02) 9843 3266

Prevention Early Intervention Recovery Services (PEIRS) Headspace Parramatta 2 Wentworth St, Parramatta NSW 2150 Ph: 1300 737 616 Fax: (02) 9635 9134

PEIRS Recovery2 Fennell St, Parramatta NSW 2150 Ph: (02) 9840 3549 Fax: (02) 9840 3554

Statewide Outreach Perinatal ServiceWestmead Hospital Cnr Hawkesbury & Darcy Rds, Westmead NSW 2145 Ph: (02) 8821 4457 Fax: (02) 8821 4443

Therapy 4 Kids – Children’s Mental Health Team Auburn Community Health Centre Norval St, Auburn NSW 2144 Ph: (02) 8759 4000 Fax: (02) 8759 4154

Oral Health ServicesBlacktown Dental Clinic BMDH Blacktown campus Marcel Cres, Blacktown NSW 2148 Ph: (02) 9845 6766 Fax: (02) 9893 8671

Mount Druitt Dental Clinic BMDH Mount Druitt campus Railway St, Mount Druitt NSW 2770 Ph: (02) 9845 6766 Fax: (02) 9893 8671

Westmead Centre for Oral Health Darcy Rd, Westmead NSW 2145 Ph: (02) 9845 6766 Fax: (02) 9893 8671

Other ServicesAboriginal Health Unit BMDH Mount Druitt campus Entrance via Luxford Rd, Mount Druitt NSW 2770 Ph: (02) 9881 1670 Fax: (02) 9881 1544

Centre for Population Health Cumberland Hospital east campus, 5 Fleet St, North Parramatta NSW 2151 Ph: (02) 9840 3655 Fax: (02) 9840 3608

Education Centre Against Violence (ECAV) Cumberland Hospital east campus 5 Fleet St, North Parramatta NSW 2151 Ph: (02) 9840 3737 Fax: (02) 9840 3754

Health Care Interpreter Service Cumberland Hospital east campus, 5 Fleet St, North Parramatta NSW 2151 Ph: (02) 9912 3830 Fax: (02) 9840 3789

Multicultural Health Cumberland Hospital east campus, 5 Fleet St, North Parramatta NSW 2151 Ph: (02) 9840 4156 Fax: (02) 9840 4100

New Street Adolescent Service Cumberland Hospital east campus 5 Fleet St, North Parramatta NSW 2151 Ph: (02) 9840 4088 Fax: (02) 9840 4090

NSW Education Program on Female Genital Mutilation (FGM) Cumberland Hospital east campus, 5 Fleet St, North Parramatta NSW 2151 Ph: (02) 9840 4182 Fax: (02) 9840 3004

Pre Trial Diversion Program Cedar Cottage 28 Railway Pde, Westmead NSW 2145 Ph: (02) 8890 3300 Fax: (02) 9891 1080

Westmead Breast Cancer Institute (BCI) Level 1, Westmead Hospital Cnr Hawkesbury & Darcy Rds, Westmead NSW 2145

Westmead BCI Treatment & Assessment Clinics Ph: (02) 9845 8888 Fax (02) 9845 8334

Westmead BCI Administration Ph: (02) 9845 6728 Fax: (02) 9845 7246BreastScreen NSW Sydney West clinics Auburn BCI Sunflower Clinic, Auburn Hospital Outpatients, Norval St, Auburn NSW 2144 Ph: 13 20 50 Blacktown BCI Sunflower Clinic, Myer Level 2 Lingerie Department, Westpoint Shopping Centre, Blacktown NSW 2148 Ph: 13 20 50 Castle Hill BCI Sunflower Clinic, Myer Level 4 Lingerie Department, Castle Towers, Castle Hill NSW 2154 Ph: 13 20 50 Parramatta BCI Sunflower Clinic, Myer Level 2 Lingerie Department, Westfield Shoppingtown Parramatta NSW 2150 Ph: 13 20 50 Mount Druitt BCI Sunflower Clinic BMDH Mount Druitt campus 75 Railway St, Mount Druitt NSW 2770 Ph: 13 20 50Women’s Health at Work (WHAW) Multicultural Health Unit Cumberland Hospital east campus 5 Fleet St, North Parramatta NSW 2151 Ph: (02) 9840 3768 Fax: (02) 9840 4100

*During 2012-13

LOCATION DIRECTORY*



GLOSSARYA/General Manager Acting General ManagerA/Prof Associate ProfessorABS Australian Bureau of StatisticsAHMAC Australian Health Ministers’ Advisory CouncilBMDH Blacktown Mount Druitt HospitalBCI Breast Cancer InstituteCE Chief ExecutiveCEC Clinical Excellence CommissionCEO Chief Executive OfficerCAMHS Child & Adolescent Mental Health ServicesCAATS Community Acute Assessment and Treatment ServiceCOPMI Children of Parents with Mental IllnessCORE Collaboration, openness, respect and empowermentCALD Culturally and Linguistically DiverseED Emergency DepartmentEOC Essentials of CareFGM Female Genital MutilationGPs General PractitionersGIPAA Government Information Public Access ActHCQC Health Care Quality CommitteeHETI Health Education Training InstituteITP Islet Transplantation ProgramLHD Local Health DistrictNEAT National Emergency Access Targets NHMRC National Health Medical Research CouncilNSW New South WalesNGOs Non-government organisationsNUM Nursing unit managerPET-CT Positron Emission Tomography-Computed TomographyProf ProfessorSeparation The process whereby an admitted patient (either same-day or overnight) completes an episode of care SMHSOP Specialist mental health services for older peopleSMADRU Specialist Medical and Dental Recruitment Unit VETE Vocational, Education, Training and EmploymentVMO Visiting medical officerWSLHD Western Sydney Local Health DistrictWSML Western Sydney Medicare LocalWHAW Women’s Health at Work Program

WWW.WSLHD.HEALTH.NSW.GOV.AU

Western Sydney Local Health District

Institute Road Westmead NSW

PO Box 574 Wentworthville NSW 2145

Telephone (02) 9845 9900 Facsimile (02) 9845 9901

www.wslhd.health.nsw.gov.au

western sydney local health district year in review 2012-13

Documents