West Willows Ward

Student Nurse Induction

Pack

Profile of learning

And Guidance for Mentors

WEST WILLOWS STUDENT INDUCTION CHECKLIST

Health & Safety

Name of student __________________ Intake _________________

Start date __________________ Mentor _________________

The following items should be included in your induction onto the ward preferably on your first day. Please check off the items below when they occur and inform your mentor of any items not covered within one week of the start of your placement. This list is not exhaustive and other topics may be covered, which you may note if you wish:

TASKS Signature DATE Introduce key staff members and explain their roles

Location of Toilet facilities

Location of rest room, canteen

Lunch, tea and coffee arrangements

Given student nurse profile and philosophy

Dress code

Introduce to clients

How to answer phone, transfer calls, how to make calls internally and externally

Post arrangements

Car Parking

Organise off duty

Hospital Policies including; Observation, control infection,

HEALTH & SAFETY ISSUES

Signature DATE

Emergency procedures ie. Fire/Security/Cardiac Arrest Procedure

Safety policy received or location known

Location of first aid box

First aid arrangements

Fire procedures and location of fire extinguishers

Accident reporting

COSHH regulations

Display Screen Equipment regulations/procedures

Manual handling procedures

Protective clothing arrangements

Instruction on equipment participant will be using (list equipment)

Clinical Incident procedure (i.e. violence, aggression)

GUIDANCE FOR STUDENTS

The aim of the portfolio is to enable you to make the links between nursing theory and practice. This profile is a comprehensive document, detailing all the possible learning opportunities available here on West Willows. It is intended that students with the help of their mentors select the appropriate opportunities to help students to meet their specified competencies. It is not expected that students access all of these opportunities during one placement.

Clinical Assessor Comments Towards the end of the booklet, you will find a form which needs to be completed by your clinical assessor and which will indicate your progress and areas for development. Please ensure that this completed before you leave the clinical area. You will find space which provides the opportunity for you to record your comments. The attendance grid at the back of the portfolio must be signed by your clinical assessor. It provides evidence of your attendance in placement and is needed to enable you to show that you have fulfilled the requirements for registration. Clinical Log Whilst on placement you may be visited by a clinical liaison teacher and they will complete a record of the discussion on the clinical log sheet. Clinical Evaluation Towards the end of your placement you are also required to complete a clinical evaluation schedule. This needs to be handed in on the first day of your return to University for collation by tutorial staff.

CLINICAL AREA: WEST WILLOWS WARD TEL. No:-0191 5699448

West Willows ward is a 24-bedded Urgent Care ward for people who are experiencing mental

health problems that require short to medium periods of in-patient care.

The aim of the acute inpatient service is to provide intensive therapeutic interventions, which will help individuals to overcome the acute phase of their illness and return, as soon as possible, to a less restrictive community environment with a comprehensive community care plan based on the individual‟s identified needs. Acute admission beds are accessed via the Crisis Home Treatment Service. Assessment and treatment is provided 24 hours a day, 7 days a week, by a multi-disciplinary team including Medical staff, Nursing staff, Occupational Therapy, Psychology, Pharmacy and Hotel Service staff. Beds would normally be accessed for individuals who:

Cannot be safely assessed or treated in the community

May require moderate to high levels of observation as part of their assessment and/or treatment

May require treatment under the Mental Health Act 1983

West Willows admits clients who live in the North of Sunderland and parts of West Sector.

Clients from outside these area‟s may also be admitted to the ward after agreement with the

Crisis Team.

WARD PHILOSOPHY

The ward team goal is to assist the individual by promoting their mental and physical health

via a non-judgemental empathetic approach in the delivery of care. Our patients will be

regarded as individuals who have the right to make decisions regarding their own nursing

care.

The planned care will aim to maximize patients‟ potential and independence, ensuring that

confidentiality and dignity are maintained at all times. Families and carers will also be

included in their relatives care.

Honest and open relationships will be encouraged. Individuals will be treated with respect

and their opinions valued. All therapeutic interventions are based upon a holistic and

humanistic approach to care, aimed at creating an atmosphere of unconditional, positive

regard and an environment within which clients feel safe and secure in discussing their

thoughts, feelings and problems whilst encouraging them to accept responsibility for their

actions and decision making, irrespective of ethnicity, faith or political beliefs.

*The nurse/ client relationship and the therapeutic use of communication are central to our

philosophy of care*

WEST WILLOWS WARD STAFF

All staff on West Willows ward have one main aim and that is to ensure that all clients,

visitors and Student Nurses enjoy their stay on the ward and receive a high level of support.

We work as part of a Multidisciplinary team, which consists of Consultant Psychiatrists, Junior

Doctors, Nurses, Nursing Assistants, Occupational Therapists, Physiotherapists, Ward Clerk

and Domestic staff. An MDT meeting is held every Monday morning where all of the above

disciplines attend to discuss the care in which a client receives.

The ward has four Consultant Psychiatrists:

Dr Rastogi – Reviews are held on a Monday afternoon

Dr. Lawrie – Reviews are held on a Tuesday afternoon

Dr. Sharma – Reviews are held on a Wednesday Morning.

Dr. Akilo – Reviews are held on a Wednesday afternoon.

NURSES: NURSING ASSISTANTS:

1 Charge Nurse 13 Unqualified Nurses

2 Senior Staff Nurses

12 Qualified nurses

WARD CLERK:

OCCUPATIONAL THERAPIST: TECHNICAL INSTRUCTOR:

PHYSIOTHERAPIST: PHLEBOTOMIST:

HOTEL SERVICES:

Staff from Advocacy in Mind also visit the ward on a regular basis. Their role is to ensure

that the client has a say in what is happening in their care whilst an inpatient, they offer

independent, confidential, non-judgemental and free advice to clients and carers, they also

act on behalf of the client.

SHIFT PATTERNS

The majority of staff on the ward work set shift patterns. These are:

Early Duty „A‟ 06:45 am – 03:00 pm (weekends 06:45 – 14:15)

Late Duty „B‟ 01:15 pm – 09:30 pm (weekends 13:45 – 21:15)

Day Shift 09:00 am – 05:00 pm

Night Duty „C‟ 08:50 pm – 07:30 am

The ward is very flexible in terms of shift patterns as we try to be family friendly but this

should be negotiated with your mentor upon commencing placement. Students must also be

aware of the following:

The ENB/DOH 2000 „Preparation of Mentors and Teachers‟ state that a student must work

50% of their shifts with their mentor each week.

Prior to you commencing your placement on West Willows you will be allocated a mentor for

the duration of your placement, you will also be allocated an associate mentor who will

supervise you in the case of your mentor being absent, on holiday or working night duty.

ROLE OF THE MENTOR

After being allocated a mentor you will have a preliminary meeting with them within the first

week of your placement to discuss learning outcomes and how they will be achieved. You

will have regular meetings with your mentor to discuss any issues you may have and to

reflect on your practice. If required you can also access the Practice Placement Facilitator for

the Trust who is John Salked ext 43313.

Mentorship differs from role modeling in that the mentor plays an active role in guiding their

students as they develop their individual skills. Hamilton (1993) states, “Mentoring is a way

of helping another understand more fully and learn more comprehensively from day to day

experience”.

According to „Preperation of Mentors and Teachers‟ (END and DOH 2000), the role of the

mentor is described as:

Facilitating student learning

Supervise guide and support the student in practice arena

Implement approved assessment procedures

LEARNING ZONES

Whilst on your placement on West Willows there will be opportunities for you to visit other

areas within the Hospital and the Community to gain knowledge of different fields of Mental

Health Practice. This should be discussed with your mentor prior to arranging this.

Here is a list of possible areas you may be able to visit:

Wellfield Clinic

Community – CPN Department

Dene Ward – Intensive Care Unit

Assertive Outreach Team

Crisis Resolution Home Treatment Team

Mental Health Liason Team (based at A&E)

Occupational Therapy Department

Sheltered Work Department

Physiotherapy Department

Barnes Unit (Child and Family Psychiatry)

Early Intervention in Psychosis Team (Monkwearmouth)

Drug and Alcohol Services

As a student Nurse on the ward we hope to make your time with us as enjoyable, interesting

and as beneficial as possible enabling you to achieve all your identified learning outcomes.

The ward is keen to maintain high standards of practice and will expect a similar effort from

you. Listed below are standards, which as a professional you will be, expected to adhere to:

MAINTAIN CONFIDENTIALITY

PROFESSIONAL ATTITUDE AND APPROACH

RESPECT FOR CLIENTS PRIVACY AND DIGNITY

INVOLVMENT IN DAILY WARD ACTIVITIES

PASSING ON OF INFORMATION TO THE RELEVANT PARTIES

PUNCTUALITY FOR WORK – If you are absent through sickness it is your

responsibility to contact the ward and university to inform them of this.

All other outcomes and objectives should be addressed with your mentor. If you have any

suggestions that you feel would benefit the care clients receive on the ward do not hesitate

in putting forward your new ideas.

We would be very grateful if at the end of your placement you would complete a

questionnaire about your experience on West Willows ward, these may be anonymous, but it

would enable members of the team to assess how good or bad West Willows is as a learning

environment.

ACCESS TO INFORMATION

On the ward you may access the internet or intranet, these have all recent journal articles

available on them. The ward also has a small library situated within the office, which

provides you with literature about different classifications of mental illness and therapies.

There is not a library within the hospital but a resource room is available for you to access in

the training centre of hospital.

Here is a list of suggested reading whilst on your placement:

Trust Policies and Procedures (COSHH, Observation, Risk Assessment, Control of

Infection, administration of meds)

Mental Health Act (Maize handbook)

Ward Assessment procedures, format and risk assessment.

Care Programme Approach

NSF, Recent DOH documents, NMC guidelines.

Research and literature available on areas of mental health nursing

EXPECTATIONS OF THE WARD

The ward is keen to maintain high standards of practice and will expect a similar effort from you. Listed below are the wards‟ hopes in terms of what they feel they can reasonably expect from you. If any of these appear unclear and / or unreasonable please discuss them with your assessor:-

Punctuality for work Smart appearance (uniform) Professional type attitude / approach Team working Maintain confidentiality Involvement in daily ward activities Passing on of relative information to Nurse in Charge Formulate / plan time-scale for achieving skills with assessor

UNDER SUPERVISION OF A QUALIFIED NURSE

1ST YEAR STUDENT

Implement care plans Participate in group work Assist in administration of medication

Gain understanding of M.D.T. roles / links Undertake tasks allocated by Nurse in Charge from ward diary Escorts with another nurse Refer relatives requesting information to Nurse in Charge Minor tasks in Admissions / Discharges

2ND YEAR STUDENT : AS PER 1ST YEAR STUDENT PLUS

Assist Qualified nurse in dispensing medication from the trolley Assist in planning / implementing group work Assist in team handovers Plan and implement patient care supervised by assessor Attend ward M.D.T. reviews

Assist Nurse in Charge / assessor in ward diary / ward management role Assist with admissions / discharges Escorts at discretion of Nurse in Charge, negotiated with student Dispensing medication from the trolley with qualified nurse supervision only

3RD YEAR STUDENT : AS PER 1ST AND 2ND YEAR STUDENT PLUS

Small case load (named nurse role) Assessment / planning / implementing / evaluating care Dispensing medication from the trolley with qualified nurse supervision only Planning / implementing / evaluating group-work (lead role) Present client(s) from own caseload in M.D.T review Carry out handovers under supervision of assessor

Liaise with M.D.T. members and external agencies Complete ward diary work / ward management Admissions / discharges Liaise with relative

‘Protected Engagement Time’ (PET) on West Willows

The staff on the West Willows have set time aside to enable

them to concentrate on spending „therapeutic time‟ with

patients.

During this time it will allow clients to have quality one-to-one

time with their allocated nurse and the opportunity to work

with staff in group or individual activities without the risk of

being interrupted.

These times are everyday 10:30am – 12:00pm, except

Wednesdays.

The ward is effectively closed at these times to non-urgent

administrative activity and visitors.

MODEL OF NURSING

West Willows operates Primary Nursing, on admission each client is allocated a Named

Nurse, an Associate Named Nurse and an associate nursing assistant whom will be involved

in supporting the client, involving the client in activities, co-ordinating the clients care from

admission to discharge and also ensuring the delivery of care is of a high standard and

meets the individual needs. You will work alongside your mentor during this process.

Whilst on the ward you will be caring for clients who are informal and clients who are under

a Section of the Mental Health Act, it is advisable that you familiarize yourself with MHA 1983

whilst on the ward, the main sections you will encounter are:

Section 5 (4) – nurses holding power for up to 6 hours

Section 5 (2) – implemented by a doctor for up to 72 hours

Section 2 – up to 28 days for a period of assessment Consultant, S.W

Section 3 – up to 6 months for treatment, Consultant‟s, G.P.

Good sources of reading for the most relevant sections of the MHA 1983 are books such as

„The Maize‟ which is available on the ward or Nigel Turners „Hyperguide‟ which is available

online at:

http://www.hyperguide.co.uk/mha/

You will also be dealing with clients of various levels of observation. You must be aware of

these levels as they relate to the relevant levels of risk relating to each client.

CATEGORIES OF OBSERVATION

1. General Observation 2. Intermittent Observation 3. Within Eyesight Observation 4. Within Arms Length Observation

General observation

This is the minimum level for all patients. It will therefore apply to the majority of patients

who are considered to be at minimal risk of vulnerability, suicide, self harm or harm of others.

The patient‟s care plan and medical notes should specify the time frame at which the general

observations should be carried out both during the day and at night e.g. hourly, two hourly,

mealtimes.

At least once a shift a nurse should set aside time to review the mental state of the patient and

engage positively with the patient and record accordingly.

An evaluation of the patient‟s moods and behaviours should be documented following this in

accordance with this policy.

The location of all patients should be known to staff but not all patient‟s need to be kept within

eyesight.

Intermittent observation

This level is appropriate for patients „potentially, but not immediately’, at risk of

disturbed/violent behaviour, vulnerability, suicide, self harm and may include those who have

previously been at risk but are in the process of recovery.

A specific observation care plan is required that details the exact intervals at which the

observations should be carried out.

The staff member responsible for carrying out intermittent observations over the prescribed

period will have an awareness of the patients whereabouts at all times and will observe the patient

at specified intervals ranging from 15 to 30 minutes and document this accordingly.

Intrusion should be minimised and positive engagement with the patient should take place.

Leave outside of the ward area should be considered in relation to NTW Leave of

Absence

Policy (NTW(C)03), however responsibility for observations of the patient remains with a member

of Trust staff at all times.

Within eyesight observation

This level would usually be prescribed when the patient is felt to be a significant risk of

vulnerability, suicide, self -harm or violence towards others and/or at risk of going missing from

the ward.

A specific observation care plan is required. The staff member responsible for carrying out the

prescribed observations over the period must document an hourly brief summary of the patient‟s

behaviour and mental state.

Issues of privacy and dignity, gender and environmental dangers should be discussed and

incorporated into the care plan.

The care plan must stipulate what the observing nurses are required to do to support the

individual during these situations.

Consideration should be given to whether the patient may only require „within eyesight

observation‟ at specific times or within specific environments; e.g. times, using the bathroom and

toilet within specific areas of the ward, this should be based on clinical risk assessment and

incorporated into the patients care plan.

A designated nurse will provide one to one intervention throughout the whole period of

prescribed „within eye sight observation‟.

The responsibility for within eyesight observation must under no circumstances be transferred

to family members or friends.

Leave outside of the ward area should be considered in relation to NTW Leave of Absence

Policy (NTW(C)03), however the patient will be escorted at all times by a member of the Trust

staff.

If patients under 18 years of age are admitted to an adult environment they must be placed

within eyesight observation or a higher level of observation on admission and for the duration of

their stay (as per young people admitted to adult wards policy).

Within arms length observation

This level will be prescribed for patient‟s at the highest levels of risk of harming themselves or others

and thus need to be nursed in close proximity, however, maintaining a safe distance with regard to

management of violence and aggression training/risk assessment.

A designated nurse will provide a minimum of one to one intervention throughout the whole

period of prescribed „within arms length observation‟. On specified occasions more than one

member of staff may be necessary to carry out this level of observation. The care plan will

stipulate the number of nurses required.

A specific observation care plan is required. Issues of privacy, dignity and the consideration of

gender in allocating staff, and environmental risks need to be discussed and incorporated into the

care plan. The staff member responsible for carrying out the prescribed observations over the

period must document hourly, a brief summary of the patient behaviour and mental state.

Consideration should be given to whether observations can be reduced to „within eyesight‟

once the patient has retired to bed and is asleep. This should be fully documented in the care plan.

Leave outside of the ward area should be considered, only in exceptional circumstances in

accordance with the appropriate risk assessment in place, in relation to the NTW Leave of Absence

Policy (NTW(C)03), however the patient will be escorted by a member of the Trust staff at all

times.

WARD ROUTINE

Visiting hours on the ward are 2pm – 4pm and 6pm – 8pm everyday. Alternative visiting

times may be arranged by nursing staff, we also ask that when clients have children visiting

the ward they ask the Nurse in charge as often the ward environment is not suitable for

children.

MEAL TIMES:

BREAKFAST: 08:00am – 08:30am

LUNCH: 12:00 – 12:20pm

EVENING MEAL: 05:00pm – 05:30pm

Refreshments are also provided at 10am, 2pm, 8pm and 10pm (including sandwhiches)

Everyday activities and group work takes place both on and off the ward, this is provided by

O.T‟s and nurses, all patients are encouraged to participate in these activities. Each week a

timetable of activities is displayed in the dinning room. Surplus to this there is also an Art

and Crafts cupboard available on the ward for clients to access, there are also many

games/recreational activities that ward staff can encourage the clients to take part.

(Insert ward house keeping rules here)

(Mentor Code of Conduct)

POSSIBLE LEARNING EXPERIENCES

WEST

WILLOWS

CPN Rehab and recovery and secondary care

MDT

DIETITION

PHARMACIST

Drug and Alcohol Services Voluntary services

Wellfield Clinic Early Intervention in psychosis

COGNITIVE THERAPIST

REHABILITATION

ECT

VOCATIONAL REHABILITATION

SHELTERED WORK

HIGH DEPENDANCY DENE

CRISIS INTERVENTION

EATING DISORDER UNIT

ASSERTIVE OUTREACH TEMS

ADVOCACY

ADOLESCENT SERVICES

SOCIAL SERVICES

Key Element Organising and Managerial Issues

Learning Resources Resource / relevant Personnel / department

Managing a team: Organisational skills Delegation skills Planning skills Leadership Staff rota / off duty Quality assurance Standards of care Implementing change Giving information to: Staff Doctors Other departments Carers Resources: Stock control Establishment / skill mix Budget control Managing risks: Policies and procedures Equipment safety checks / calibration Quality control Infection control Manual handling Emergency situation: Basic life support Fire procedure Staff development: Clinical supervision Reflective practice

Registered nurse / mentor Registered nurse / mentor Registered nurse / mentor Registered nurse / mentor / manager Registered nurse / mentor Quality Manager Registered nurse / mentor / manager Registered nurse / manager Registered nurse / mentor Registered nurse / mentor / manager Registered nurse / mentor / manager Registered nurse / mentor / doctors Team Manager Team Manager Team Manager Registered nurse / mentor Registered nurse / mentor Quality Manager Registered nurse / mentor / policy files NBS course or trained by trainer Registered nurse / CPR training Registered nurse / Fire Lectures / mentor Registered nurse / mentor Registered nurse / mentor

Key Element Management of care

Learning Opportunities Resource / relevant Personnel / department

Assessments: Who assesses? How is assessment carried out? What is assessed? Where does it take place? Planning: Care pathways Multi-disciplinary team working Implementation / Evaluation: Documentation used Standard operating procedures Protocols Policies Prioritising care Time Management Handling difficult situations Giving individual care Observation of patients: Observation levels Limitations Care Programme Approach: Registration Care planning Crisis planning Discharge Mental Health Act: Nurse holding power Section 2 Section 3 Section 5.2 Section 4 Section 17 Section 23

Registered nurse / mentor Registered nurse / mentor Registered nurse / mentor Registered nurse / mentor Registered nurse / mentor Registered nurse / mentor Registered nurse / mentor Registered nurse / mentor Registered nurse / mentor Registered nurse / mentor Registered nurse / mentor Registered nurse / mentor Registered nurse / mentor Registered nurse / mentor Policy File / Registered nurse / mentor Policy File / Registered nurse / mentor Registered nurse / mentor CPA Central MHS File. MHA Code of Conduct / medical records / mentor / registered nurse / consultants

Possible Learning Opportunities These opportunities will depend on patients needs during the time of placement.

Assertive Outreach Team Advocacy Adolescent Services Social Services Drug and alcohol services, Rehabilitation services Community Psychiatric Nurses Multi Disciplinary Team Working Dietician Pharmacy Day Care Services Cognitive Therapy

Registered nurse / mentor Team handover AOT workers. Registered nurse / mentor Advocacy service. Registered nurse / mentor Consultant Barnes Unit Staff Registered nurse / mentor Social Workers Team handover Registered nurse / mentor Team handover Drug and alcohol workers Registered nurse / mentor Team handover MDT reviews Registered nurse / mentor Team handover MDT reviews Registered nurse / mentor Registered nurse / mentor Pharmacist Pharmacy team Registered nurse / mentor Link nurse Registered nurse / mentor Cognitive therapist Group supervision

Electro Convulsive Therapy E.C.T. Rehabilitation Services Chiropodist Vocational Rehabilitation High Dependency acute nursing Crisis Resolution Eating Disorder Unit Early Intervention in Psychosis Service

Registered nurse / mentor Registered nurse / mentor Registered nurse / mentor Chiropodist Registered nurse / mentor Sheltered work scheme Registered nurse / mentor Dene Liaison nurse Registered nurse / mentor Crisis resolution team Registered nurse / mentor Registered nurse / mentor

Profile of Learning Opportunities

Ward / Department : West Willows Ward

Date : July 2008

EDUCATIONAL FILE

THIS FILE CAN BE USED TO KEEP ALL THE RELEVANT

STUDENT / EDUCATIONAL INFORMATION TOGETHER.

EXAMPLES OF ITEMS TO BE KEPT:

Student placement information

UNN newsletters

Practice profiles

Student nurse induction forms

Practice placement facilitator information

PPF / Clinical Liaison visiting record sheet

UNN contact numbers

Educational audits

Recent journal articles

Useful Information

Appendix

1. Admission procedure

2. Practice placement facilitator

information

3. Observation policy

4. Housekeeping

5. AIMS

6. Star Wards

Admission Procedure

Please remember to try and obtain the unified notes as soon as possible. They may be found

with medical Records, the Crisis Team, CPN, or Consultant Psychiatrist.

Please ensure the following are completed:

Admission Details (form 1 - 4) N.B. complete on computer if possible – otherwise

fax written copy to medical records on 49422.

Fax forms 1-4 to CPA on 0191 5661714

Care Co-ordination Assessment (form CC2) – this to be completed by Crisis Team

if possible or by admitting Doctor.

Sainsbury’s Risk Assessment – To be completed by Crisis Team on admission or

admitting nurse.

Care Co-ordination care Plan (CC5) – complete pages 1,2,3,4,7 .

Care Co-ordination Clinical Risk History

Record of clothing and valuables

Manual Handling Assessment

Consent to Share Information

Consent form – copying letters to service users

Agree Observation level with Doctor

Put name on nominal list and monthly list

Behaviour contract (if necessary)

Place on board and change numbers

1st Admission - orientate patient to ward and give information leaflet

Practice Placement Facilitators

The role of the Practice Placement Facilitator (PPF) is to ensure the quality of the learning environment for all Nursing, Midwifery and Allied Health students, meets the standards set by the Professional, regulatory and statuary bodies. In order to achieve this they must work in partnership with clinicians, programme managers, mentors and staff within the university.

Broadly the role is to increase the range, quantity and quality of practice placements. Based within acute and primary care NHS trusts across the region, PPFs are able to support the needs of students and educators based within a range of settings including local authority and the independent sector.

Specific responsibilities include the following:-

To increase the range of practice placements: the PPF's work with mentors to identify new opportunities and new services for student learning and to ensure placements reflect the wide range of settings in which students practice.

To increase the quantity of practice placements: the PPF‟s work with placement providers and the practice placement office administrators to develop a systematic method of data collection with regard to the total number of placements offered and provided for Northumbria University students and for students from other universities. This data can then be used to identify current and potential capacity.

To ensure quality of placement provision is being monitored, maintained and improved: The PPFs are to build on existing communication structures between mentors, and academic staff to ensure:

* all parties are aware of their roles and responsibilities. * mentors are updated regularly on changes within the university and to the curriculum. * the university remains up-to-date with changes affecting local services. * To work in partnership with placement providers to measure the quality of the learning environment

* PPFs support mentors to develop a Profile of learning opportunities to raise awareness and utilisation of all learning opportunities within a service, with the purpose of enabling students to gain a broad range of skills. The file will include resources to support independent learning, such as access to specialist practitioners, inter-professional colleagues and library services.

Contact details for trust Practice Placement facilitator:

John Salkeld Email: john.salkeld@stw.nhs.uk Practice Placement Facilitator Tel: 0191 5656256 ext: 44381 Directorate of Nursing Mobile 07789174350 Northumberland Tyne and Wear Trust Top floor, Knowle Court Cherry Knowle Hospital Ryhope Sunderland SR2 0NB

WEST WILLOWS STUDENT INDUCTION CHECKLIST

Health & Safety

Name of student __________________ Intake _______________

Start date _______________

The following items should be included in your induction onto the ward preferably on your first day. Please check off the items below when they occur and inform your mentor of any items not covered within one week of the start of your placement. This list is not exhaustive and other topics may be covered, which you may note if you wish:

TASKS Signature DATE

Introduce key staff members and explain their roles

Location of Toilet facilities

Location of rest room, canteen (if relevant) etc.

Lunch, tea and coffee arrangements

Given student nurse profile and philosophy

Dress code

Introduce to clients

How to answer phone, transfer calls, how to make calls internally and externally

Post arrangements

Car Parking

Organise off duty

Policies ie. Observation, control infection,

HEALTH & SAFETY ISSUES

Signature DATE

Emergency procedures ie. Fire/Security/Cardiac Arrest Procedure

Safely policy received or location known

Location of first aid box

First aid arrangements (including names of first aiders)

Fire procedures and location of fire extinguishers

Accident reporting

COSHH regulations

Display Screen Equipment regulations/procedures

Manual handling procedures

Protective clothing arrangements

Instruction on equipment participant will be using (list equipment)

Clinical Incident procedure (i.e. violence, aggression)

Personal Development

Here on West Willows we strive to better ourselves and the environment that we

work in, in order to provide quality care for our clients. We are currently developing our standards through AIMS and Star

Ward initiatives. As a student and indeed a useful member of our ward team you can

be a part of this process…..

AIMS

Acute psychiatric wards can be challenging environments for staff and patients.

Accreditation for Acute Inpatient Mental Health Services (AIMS) is a new initiative from

the Royal College of Psychiatrists' Centre for Quality Improvement which identifies and

acknowledges wards that have high standards of organisation and patient care, and supports and

enables others to achieve these.

Star Wards

Star wards is a project which works with mental health trusts to enhance mental health inpatients‟ daily experiences and

treatment outcomes. We discover, celebrate, share, publicise and inspire excellence in inpatient care, and there is plenty of that all round the country. Our members use and adapt our

resources to stimulate and structure therapeutic and enjoyable daily programmes for inpatients in the full range of wards including elderly, rehab, learning disability and secure.

The Star Wards concept was created by a service user who felt supported when she was an inpatient, and wanted to

seek improvements for others.

“It‟s what I came into nursing to do.”

“Better client feedback, increased staff satisfaction, less aggression and violence, more therapeutic contact.”

Simon Shaw

„This is a recipe book for doing things right, rather than another list of what is wrong.‟

Louis Appleby