wesley chan of google #smo09 london

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Nurturing your inner Nurturing your inner maverick. maverick. Wesley Chan - Somesso - London Wesley Chan - Somesso - London

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09:15: Nurturing your Inner Maverick. Google pioneer and serial innovator Wesley Chan shares stories from the early development of Google Voice and Analytics: taking advantage of failure, maintaining a healthy disregard for doom-mongers, and keeping a maniacal focus on what’s important. By Wesley Chan (Google Voice)

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Page 1: Wesley Chan of Google #smo09 London

Nurturing your inner Nurturing your inner maverick.maverick.Wesley Chan - Somesso - LondonWesley Chan - Somesso - London

Page 2: Wesley Chan of Google #smo09 London

• A Toolbar 2.0 Story - The Popup Blocker No One A Toolbar 2.0 Story - The Popup Blocker No One WantedWanted

Page 3: Wesley Chan of Google #smo09 London

• Maverick Lesson #1 - Circa 2002Maverick Lesson #1 - Circa 2002

Have a healthy disregard Have a healthy disregard for those who tell you “no” for those who tell you “no” or that “it won’t work”.or that “it won’t work”.

Go prove them wrong!Go prove them wrong!

Page 4: Wesley Chan of Google #smo09 London

• My favorite camera - Canon EOS-5D Mark IIMy favorite camera - Canon EOS-5D Mark II

Page 5: Wesley Chan of Google #smo09 London

Lori - Friend & Fellow TroublemakerLori - Friend & Fellow Troublemaker

Page 6: Wesley Chan of Google #smo09 London

Dodgy IPO Cake. Dodgy IPO Cake. (but really tasty once we found out it wasn’t (but really tasty once we found out it wasn’t poisoned!)poisoned!)

Page 7: Wesley Chan of Google #smo09 London

Which we shared with everyone at Which we shared with everyone at Google.Google.

Page 8: Wesley Chan of Google #smo09 London

Even the folks in our company gym...Even the folks in our company gym...

Page 9: Wesley Chan of Google #smo09 London

• Maverick Lesson #2 - Circa 2003Maverick Lesson #2 - Circa 2003

Make friends with crazy Make friends with crazy people who can help nurture people who can help nurture your inner maverick.your inner maverick.

(And you’ll have much more fun (And you’ll have much more fun together than causing trouble together than causing trouble alone!)alone!)

Page 10: Wesley Chan of Google #smo09 London

• AdWords Conversion Tracking v1 - Unhappy AdWords Conversion Tracking v1 - Unhappy UsersUsers

Page 11: Wesley Chan of Google #smo09 London

• Building upon experience to launch Google Building upon experience to launch Google AnalyticsAnalytics

Page 12: Wesley Chan of Google #smo09 London

• Maverick Lesson #3 - Circa 2005Maverick Lesson #3 - Circa 2005

Fail quickly and often. Fail quickly and often.

Build upon your experience Build upon your experience to succeed. to succeed.

(After all, isn’t “experience” the (After all, isn’t “experience” the name everyone gives to their name everyone gives to their mistakes?)mistakes?)

Page 13: Wesley Chan of Google #smo09 London

• Google acquires GrandCentralGoogle acquires GrandCentral

Page 14: Wesley Chan of Google #smo09 London

• Quiet Period - Rebuild & ScaleQuiet Period - Rebuild & Scale

Vint CerfVint Cerf

Page 15: Wesley Chan of Google #smo09 London

• Please turn out the lights?!? Sigh.Please turn out the lights?!? Sigh.

Page 16: Wesley Chan of Google #smo09 London

• ““As it turns out, the joke’s on them!” As it turns out, the joke’s on them!” -New York -New York TimesTimes

Page 17: Wesley Chan of Google #smo09 London

• Delighting users: SMS, Spam Blocking, Delighting users: SMS, Spam Blocking, TranscriptionTranscription

Page 18: Wesley Chan of Google #smo09 London

• One excited user shares his feedback on TVOne excited user shares his feedback on TV

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Page 19: Wesley Chan of Google #smo09 London

• Maverick Lesson #4 - Circa 2009Maverick Lesson #4 - Circa 2009

Keep a maniacal focus on your Keep a maniacal focus on your end users and all else will follow.end users and all else will follow.

““A happy user is the best A happy user is the best marketing that money can buy.”marketing that money can buy.”

- Larry Page- Larry Page

Page 20: Wesley Chan of Google #smo09 London

• Final Lesson - Have Fun! (Final Lesson - Have Fun! ([email protected]@google.com))

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