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    INVESTMENT IN WELLNESS INDUSTRY

    FICCI Wellness 2010

    Mumbai, August 25, 2010

    4/14/2011 1

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    WELLNESS: A HUGE GROWTH

    OPPORTUNITY

    Industry estimate: Rs. 11,000 Crore

    Growing at 30 - 35% per annum

    Rs. 3,500

    Crore

    Incremental Businessper annum!

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    HOUSEHOLDS WITH INCOME> RS. 50 LAKH

    GREW 8 TIMES IN THE PAST DECADE

    201

    454

    1,037

    40

    103

    255

    20

    52

    141

    0

    200

    400

    600

    800

    1000

    1200

    1400

    1600

    2001-02 2005-06 2009-10

    Number of households (figures in 000)

    10,000+

    5,001 - 10,000

    2,001 - 5,000

    SOURCE: NACAER

    4/14/2011 4

    4 lakh households

    > Rs. 50 L income

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    INDIA: TOP 10 HEALTH PROBLEMS

    4/14/2011 5

    Frequent colds/flu

    Headaches/Migraines

    Stress

    Gastrointestinal/digestive problems

    Anemia (iron deficiency)

    Sleep problems

    Joint health problems

    Diabetes

    Bone health/strength

    Tiredness, lack of energy

    41%

    40%

    37%

    37%

    34%

    34%

    34%

    33%

    33%

    33%

    SOURCE: HEALTH FOCUS INTERNATIONAL

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    INDIA: OPPORTUNITIES FOR WELLNESS

    SOURCE: HEALTH FOCUS INTERNATIONAL

    4/14/2011 6

    Frequent colds/flu

    Headaches/Migraines

    Stress

    Gastrointestinal/digestive problems

    Anemia (iron deficiency)

    Sleep problems

    Joint health problems

    Diabetes

    Bone health/strength

    Tiredness, lack of energy

    41%

    40%

    37%

    37%

    34%

    34%

    34%

    33%

    33%

    33%

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    LOSS OF CONTROL FEELING:

    OPPORTUNITY FOR WELLNESS INDUSTRY

    SOURCE: HEALTH FOCUS INTERNATIONAL

    4/14/2011 7

    Strongly agree/agree 2000 2003 2005 2008Change08 vs.

    00

    My short-term health depends on

    how well I take care of myself95% 87% 86% 81% -14

    As long as I take care of my heath

    day-to-day, the long term will take

    care of itself

    90% 87% 83% 69% -21

    I have a great deal of control over my

    future health89% 72% 77% 67% -22

    My stress levels can be managed by

    me93% 83% 82% 60% -33

    If I take the right actions, I have a

    good chance of avoiding cancer85% 66% 78% 56% -29

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    SPAS, GYMS & SALONS

    WORTH INVESTING?

    Estimated SPA rooms (organized sector): 2,000 2,500

    Estimated number of gyms: 5,000

    Availability will undoubtedly double in next 3 5 years.

    Is it worth investing?

    Rs. 1.5 to 2.5 crores for a gym

    Rs. 30 50 lakhs for a fitness & slimming center

    Rs. 12

    25 lakhs for a day spa/ beauty salon

    4/14/2011 8

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    BUILD A LONG TERM MODEL OF SUCCESS

    Just being there is not a guarantee forsuccess

    Competition will get stronger

    For investment to payback

    focus on thebusiness structure & strategy

    4/14/2011 9

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    THE PILLARS OF SUCCESS

    ServiceQuality

    Branding

    Loyalty Pricing

    4/14/2011 10

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    SUCCESS STRATEGIES - 1

    4/14/2011 11

    ServiceQuality

    Train

    Motivate

    Monitor

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    SUCCESS STRATEGIES - 2

    Loyalty

    Service

    Reward

    Cross-sell

    4/14/2011 12

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    SUCCESS STRATEGIES - 3

    Branding

    Target

    Segment

    UniqueProposition

    Brand

    Experience

    4/14/2011 13

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    SUCCESS STRATEGIES - 4

    Pricing

    Target

    Segment

    Competition

    Special

    Offers/Deals

    4/14/2011 14

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    THANK YOU

    [email protected]

    4/14/2011 15