welcome to wm of florida · 2020. 10. 16. · t: 954-984-2000 the current wm of florida area office...
TRANSCRIPT
Your Area Information Guide
WELCOME TO WM OF FLORIDA
October 2020
A MESSAGE FROM YOUR AREA VICE PRESIDENT
Every day,
we foster
a culture where
employees
are empowered to
Do the Right Thing.
The Right Way.
Our distinct culture
allows us to operate
by the same standard
— one that unites us
and defines us
as a company.
It’s my great pleasure to welcome you to the Waste Management
(WM) Florida Area team!
We’re the largest Area in the company in terms of employees and
assets, and we take immense pride in regularly leading the WM
enterprise in important metrics around Safety and Customer Service.
You will play an important role in helping us continue to lead the way
as we grow our company. And that all starts by putting our People
First – both our team members and our valued customers.
As we strive to meet and exceed our customers’ expectations every
day, we’re glad you’re with us to safely serve our communities. I look
forward to meet each of you soon!
David Myhan
Area Vice President
Florida
OUR PEOPLE FIRSTThe proud, caring and resilient members of the WM family are the foundation of
our success. We commit to taking care of each other, our customers, our
communities and the environment.
YOUR WM FLORIDA LEADERSHIP TEAM
JACK CONNEROperations Director
Collections
T: 954.557.2325
C: 954.557.2325
ALEC PITTMANOperations Director
Collections
T: 407.235.0621
C: 407.235.0621
DAVE WALLACEOperations Director
Collections
T: 407.992.1524
C: 850.685.1760
CHRIS CAREYDirector
Safety, Environmental
Protection & Engineering
T: 954.984.2064
C: 954.214.3161
MATT ORROperations Director
Post-Collections
T: 863.623.7829
C: 863.623.7829
JIM LAMBROSDirector
Finance
T: 954.984.2007
C: 215.287.6084
PAUL SCHNEIDERDirector
Sales & Marketing
T: 954.956.2213
C: 813.927.1519
DENISE BASSDirector
People
T: 904.307.1925
C: 904.677.6094
DAWN MCCORMICKDirector
Communications
T: 954.984.2041
C: 954.226.9894
MARCEL DALBYArea General Manager
C: 512.529.4103
RON ARROWOODDirector
Fleet
C: 954.444.1666
DAVE LOGSDONDirector
Revenue Management
T: 813.635.4534
C: 713.503.4324
QUICK FACTS
EMPLOYEES CUSTOMERS CNG TRUCKS
We are all eager to put our People First commitment into action for you. From Day One, we are here to
assist you throughout your entire career at WM.
– Denise Bass, People Director
4,960PEOPLE
2.1MILLION
1,205IN OPERATION
18IN OPERATION
You'll soon be able to access
our employee mobile app
to stay up to date with
the WM Minute newsletter,
The Route podcast and your
employee benefits anywhere,
anytime.
NOW
2IN OPERATION
CNG FUELING STATIONS
WILDLIFE HABITAT COUNCIL SITES
WM of Florida
23IN OPERATION
TRANSFER STATIONSSINGLE-STREAM RECYCLING
3IN OPERATION
LANDFILLS
18IN OPERATION
COLLECTION SITES
32IN OPERATION
C&D RECYCLING
4IN OPERATION
WM of Florida
AREA OFFICE & MAPWASTE MANAGEMENT Inc. of Florida
2700 Wiles Road, Pompano Beach, FL 33073
T: 954-984-2000
The current WM of Florida Area office is located within Monarch Hill Renewable Energy Park.
Later this year, the Area Office will be moving to a new location.
COMMITMENTS & VALUESCheck out how we're putting our commitments and core values at the center
of our daily actions and decisions.
At nearly 5,000 strong, we’re dedicated to
each of our team members in the Florida
Area. We listen, respond and continually
strive to make WM a great place to work for
each of you.
We must do The Right Thing – The Right
Way every day and in all interactions with
each other and our customers. We commit
to being accountable, honest and
trustworthy in all we do because how we
achieve results is just as important as hitting
our goals.
Our Florida Area team is diverse in race,
gender, ethnicity, language and thought
including nearly 80% minorities and
women. We respect and embrace that
diversity. We have people from all facets
of life in frontline and leadership roles,
making valuable contributions to our
shared success.
Outstanding Customer Service is our
hallmark, and we often lead WM in our
Voice of the Customer scores. Through
our Customer 365 program, you
are encouraged to regularly visit our
Customers to say, “Thank You for Your
Business.”
Safety is a core value at WM. We want you and
those in our community to return home safely
each night to loved ones. We have, and always
will, focus on safe operations through training
and coaching. We want you to embrace our
Mission to Zero (M2Z) to have zero tolerance
for unsafe actions and behaviors.
We’re stewards of Florida’s
environment and adhere to all federal,
state and local laws and regulations
in our operations. We educate
community members on sustainability
practices and recycling right.
We’re Committed to Our People First
We’re Committed to Success With Integrity
We Value Inclusion & Diversity
We Value Our Customers We Value SafetyWe Value Our Environment