october 2020 welcome to wm of western pennslyvania, … · mike magee area controller...
TRANSCRIPT
Your Area Information Guide
WELCOME TOWM OF WESTERN PENNSLYVANIA, WEST VIRGINIA, VIRGINIA ANDMARYLAND
October 2020
A MESSAGE FROM YOUR
AREA VICE PRESIDENTEvery day,
we foster
a culture where
employees
are empowered to
Do the Right Thing.
The Right Way.
Our distinct culture
allows us to operate
by the same standard
— one that unites us
and defines us
as a company.
On behalf of all our team members, I’m very pleased to welcome you to the WM family.
We’re excited for the opportunity to combine the talents and proud traditions of our
organizations in providing the best customer and community experience in the industry.
I recognize this is an exciting time, but there may be some uncertainty for you, and we
understand. Be assured that we’ll provide the information you need as you transition to
WM. I ask that as we progress through this transition, each of you engage and
participate throughout the process. As valued team members, your involvement is
imperative to our success. We welcome your feedback.
The combination of our organizations will increase our service offerings and deliver
value to our residential, commercial, industrial, recycling and disposal customers.
You will soon hear about WM’s Commitments and Values as they are a key component
of our policies and culture rooted in putting our People First.
Like your fellow teammates at WM, it’s business as usual for you and everyone
involved. Our day-to-day activities will continue as normal. As we move to improve our
efficiencies, you’ll be kept fully informed. All of us at WM look forward to meeting and
working with you. I hope you’re as excited to join WM as we are to have you as part of
our team.
Welcome to the WM family!
Dave Balbierz
Area Vice President
WPA/WV/VA/MD
OUR PEOPLE FIRSTThe proud, caring and resilient members of the Waste Management family
are the foundation of our success. We commit to taking care of each other,
our customers, our communities and the environment.
WPA KEY CONTACTS
ROB TEPSICHArea Director –
Collections WPA/WV
Cell: 724.421.3565
AL PASQUARELLI Area Public Sector
Solutions Mgr.
Cell: 724.321.4334
ADAM FINLEYArea Director – Post
Collections WPA/WV
Office: 724.206.7940
Cell: 304.844-0932
SCOTT BROSOVICHOperations Improvement
Manager
Cell: 412.952.0424
MIKE MAGEEArea Controller
Office: 681.456.6977
Cell: 304.844.0116
TOM HIGGINSArea Safety
Manager
Cell: 724.350.6784
PAT DESIMONEArea People Manager
Office: 412.269.5328
Cell: 724.321.0293
MARK ROESSLER Area Sales Director
Office: 412.269.5307
Cell: 724.321.3084
BRIAN HOLTZ Area Fleet Manager –
Collections
Cell: 716.913.9513
GARY WILCZEK Area Fleet Manager –
Disposal
Cell: 716.609.2943
LISA CHOBOT Area Customer
Experience Mgr.
[email protected]: 412.893.2347
Cell: 724.350.6736
SEBASTIAN PALDAO Area Mgr. Centralized
Dispatch
Office: 410.309.8375
Cell: 240.688.0090
QUICK FACTS
EMPLOYEES CUSTOMERS CNG TRUCKS
We strive to be the employer of choice. WM is a place to grow personally and enhance your
career. We pride ourselves on being an advocate for our customers, and we strive to do the
same for our team members. – Rob Tepsich, Area Director – Collections WPA/WV
3,045PEOPLE
420IN OPERATION
9IN OPERATION
You'll soon be able to access
our employee mobile app
to stay up to date with
the WM Minute newsletter,
The Route podcast and your
employee benefits anywhere,
anytime.
NOW
14IN OPERATION
CNG FUELING STATIONS
WILDLIFE HABITAT COUNCIL SITES
REVENUE
WM of WPA/WV/VA/MD
21IN OPERATION
TRANSFER STATIONS RECYCLING FACILITIES
5IN OPERATION
LANDFILLS
25IN OPERATION
COLLECTION SITES
37IN OPERATION
643THOUSAND
1.28BILLION
WM of Florida
MAP & AREA OFFICEWASTE MANAGEMENT OF [XXXXXXX]
5500 SE XXXXXX Blvd., XXXXXXX, XX 55555
T: 713.555.1234
WM of WPA/WV/VA/MD
MAP & AREA OFFICEWASTE MANAGEMENT OF WPA/WV/VA/MD625 Cherrington Parkway, Moon Township, PA 15108
T: 412 – 893 – 4900
At more than 3,000 strong, we’re dedicated to the
success of every team member in our Area. We
commit to take care of each other and strive to make
WM a great place to work for each of you.
Our success is based not only on the results
we achieve, but how we achieve them. By
focusing on doing The Right Thing – The
Right Way, we commit to being accountable,
honest, trustworthy, ethical and compliant in
all we do.
The team members that embody our Area are
diverse in race, gender, ethnicity, age,
language and thought. Our Area recognizes
the importance of cultivating respect, trust,
open communication and diversity of thought
and people. We embrace this diversity and
recognize it as a core strength essential to our
success.
We place our customers at the center of what we
do and aspire to delight them every day. WM’s
Voice of the Customer program examines the
customer’s experience through the lens of the
different ways they interact with us. This depth of
knowledge and insight will shape the decisions we
make; driving customer loyalty and helping us
provide the type of service our customers expect
and deserve.
We’re responsible stewards of the
environment and champions for sustainability.
Our sites in our Area adhere to all federal,
state and local laws and regulations in our
operations. We recognize our communities
and customers want to work with a leader in
sustainability and dedicate time to educate
them on best practices.
We’re Committed to Our People First
We’re Committed to Success With Integrity
We Value Inclusion & Diversity
We Value Our Customers We Value SafetyWe Value Our Environment
COMMITMENTS & VALUESCheck out how we're putting our commitments
and core values at the center of our daily actions and decisions.
Safety is a core value without compromise at
Waste Management and especially in our
Area; we have zero tolerance for unsafe
actions and conditions. Our priority is
ensuring you, and those in the communities
we service, return home safely each night to
loved ones. Our focus on safe operations is at
the forefront of all we do. Through continual
training and coaching, employees are led to
embrace our Mission to Zero to prevent
unsafe actions and behaviors.