welcome to our virtual connecting space
TRANSCRIPT
Welcome to Our Virtual Connecting Space
Alumni & Friends of The Columbia Coaching Certification Program
Session 14: Friday October 9, 2020
Co-Host: Bruno Raynal, 3CP Alumni, Cohort 16 | Summer 2016 – France & Mexico
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Session 14: Friday October 9, 2020
Virtual Roll Call
▪ Name
▪ Location (City, State &/or
Country)
▪ Cohort (# &/ or Year) – if you
remember
▪ Word Cloud – See Next Slide
Use the Chat Feature….
NOTE: we’ll post slides and other materials on CCLA site
http://cclacolumbia.org/
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Session 14: Friday October 9, 2020
Cultural Transformation
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Session 14: Friday October 9, 2020
Cultural Transformation
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Session 14: Friday October 9, 2020
An Hour Together
Objective 1:
▪ List some of the main triggers for Cultural
Transformation and visualize some
indicators of greatness (Framing Session)
Objective 2…
▪ Clarify ways to better address the need for
Cultural Transformation with our clients
(Breakout Rooms)
Objective 3…
▪ Assess the opportunity to cross the Allen
model with the 3C model (Application)
General Flow….
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Session 14: Friday October 9, 2020
Cultural Transformation
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Session 14: Friday October 9, 2020
Cultural Transformation
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Session 14: Friday October 9, 2020
Cultural Transformation
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Session 14: Friday October 9, 2020
Cultural Transformation
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Session 14: Friday October 9, 2020
Chaos - Main Triggers…
▪ Victimization grows.
▪ Absence of communication
▪ A certain disorder paralyzes and stops initiatives
▪ People regroup in “silos”
▪ Slowness, emerging burocracy
▪ Lack of employee engagement
▪ Absence of space to express ourselves
▪ Talent flight
Cultural Transformation
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Session 14: Friday October 9, 2020
ALLEN MODEL
▪ High performance:
– Harmonious combination: Impersonal-Personal and
interpersonal
– High involvement and empowerment of people
▪ Stability (back to basics):
– Pauses and spaces to listen to each others
– Trust others, Quick wins
▪ Chaos (Fire-Fighting Mentality):
– Blame and lack of ownership, Arrogance
– Silos and selfishness
The Stages of Organizational Development…
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Session 14: Friday October 9, 2020
Face Reality Build Trust
Empower and enable
people
2-WHAT MATTERS? 3-HOW TO MAKE
IT REAL?
1-WHAT´S UP?
Cultural Transformation
Prioritary focus
Context-Content-Conduct | T. Jackson Model …
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Session 14: Friday October 9, 2020
Listen to the Leadership Team’s expectations
Identify the main obstacles and potential areas of resistance
Organize (Plan) the whole program at the beginning
Create a task force(s) to support the Leadership Team
Help people get to know each other
Clarify the “Cultural gap manifesto”
Cultural Transformation
Entry and Contractng…
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Session 14: Friday October 9, 2020
Actual State
▪ Wrong mental models
▪ Resistance to Change
▪ Lack of Trust
▪ Lack of explicit rules
▪ Low engagement
▪ No Vision
▪ Loss of talents
▪ Low performance
Desired State
▪ Values matter: Responsability,
Humility, Integrity
▪ Encourage initiatives and innovation
▪ Better clarify expectations and rules
▪ No Silos
▪ Authentic communication
▪ Perfect coordination
▪ Mobilize employees around common
vision
▪ Sustained long term performance
Cultural Transformation
“The Cultural Gap Manifesto”…
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Session 14: Friday October 9, 2020
WAYS TO
BUILD TRUST
-
“FEEDBACK”
Tools toexplore DISC personality
profile
Whole-Team Feedback
Storytelling
Observe each others in several
circumstances
Cultural Transformation
Increasing Awarness…
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Session 14: Friday October 9, 2020
Break-out Rooms
Personal
▪ How do you define Culture?
▪ Why Culture matters?
Professional
▪ How do you address today the need for “Cultural
transformation” with your clients?
▪ What is the best way to impact their
company purpose?
▪ Timing…
Conversation | Peer Sharing….
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Session 14: Friday October 9, 2020
What´s happening to us?
FACE REALITY
What matters?
BUILD TRUST
How to make it real?
ENABLE AND EMPOWER
The CEO needs to take charge!
Set up a “Cultural Gap
Manifesto”
Feedback
Importance of “being before
doing”
Observe Behaviors and
understand their underlying
values
Track performance
Set up Goals and LT Vision Amplify with the rest of the
organization
Chaos / Context Stability / Content High-Performance / Conduct
1
2
3
4 6
5
7
8
Coaching for Cultural Transformation
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Session 14: Friday October 9, 2020
Impact on Group Transformation…
Cultural Transformation
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Session 14: Friday October 9, 2020
Need for solid ENTRY and CONTRACTING in the earlyphase: Define the keytriggers and set up a “Gap manifestó”
Identify the behavior patterns and underlying values to be changed
Build Trust among theleaders is a useful way toreach certain Stability
Importance to make a pause and to reflect on how webehave, what we do well and could do better
Cultural transformation isalso a “pretext” to empowerleaders and reach highperformance teams
Cultural Transformation
5 Powerful Learning Rules…
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Session 14: Friday October 9, 2020Source: Cooperrider, Sorensen, Whitney, & Yaeger (2000, pp. 7-16)
Coaching for Cultural Transformation
Theoretical Basis and/or Supporting Research
1)Dr Roger K.Allen (2012). The three stages of organizational development. The center for
organizational design www.centerod.com
(2)Fredy Kofman (2011). The conscious business. Punto de lectura. (2)49:50
(3)Barbara Gill (2017) Netflix culture deck- slide46 http://slideshare.net/mobile/BarbaraG
(4)RobertoMourey(2016)-
YoutubeTedxBarriodelEncino.Mettaliderazgo.Cultural transformation of high performance.
(5)Jim Collins (2001). Good to great. Level5 Chaos to concept. Harper business (1), 13
(6)Oscar Salazar Duque(2017). Relevance of the Theory of Chaos and Transdisciplinarity in
Strategic ManagementUniversidad. Empresa, Bogota 19 (33)137-161
(7)Terrence Maltbia.TheColumbiaCoaching Certification Program.Department of organization
and leadership. Teacher ́s college Columbia University. New York NY
(8)Ray Dalio (2017). Principles. An organization is a machine consisting of two major parts
Simon & Schuster. 2(5)299:300
(9) Roger Connors and Tom Smith (2011). Change the culture, change the game. (1) 1
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Session 14: Friday October 9, 2020
Cultural Transformation
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Session 14: Friday October 9, 2020
Cultural Transformation
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Session 14: Friday October 9, 2020
Cultural Transformation
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Session 14: Friday October 9, 2020
Cultural Transformation
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Session 14: Friday October 9, 2020
Check-out
Use Chat:
▪ “1” thing that stands out from
our time together
▪ Observation | Insight
▪ Implications
▪ What next?
For Now….
NOTE: we’ll post slides and other materials on CCLA site
http://cclacolumbia.org/
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Session 14: Friday October 9, 2020
Save-The-Dates
Our Next Virtual Connection Spaces Events….
▪ 15th Virtual Connection Spaces
Session | 3CP Community | October
23, 2020 | Topic: Coaching for Career
Reinvention | Co-Host: Rafael Sarandeses,
3CP Alumni, Cohort 22 | Summer 2019 –
Spain
▪ 16th Virtual Connection Spaces
Session | 3CP Community | November
6, 2020 | Topic: Team Coaching | Co-Host:
David Matthew Prior, 3CP Core Team
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Session 14: Friday October 9, 2020
Save-The-Dates
Our Next Virtual Connection Spaces Events….
HiveBrite Link:
https://mail.google.com/mail/u/0/#label/HiveBrite/FMfcgxwHNMWBbMtNMnqTBGLxvZJTrChQ
▪ 17th Virtual Connection Spaces
Session | 3CP Community |
November 20, 2020 | Topic: Coaching
for Executive Presence | Co-Host:
Susanne Mueller, 3CP Alumni, Cohort 1
| Summer 2008
▪ 18th and Beyond?
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Session 14: Friday October 9, 2020
Director’s Updates
May 9, 2020 Communication |
Themes…
▪ Connect
▪ Develop
▪ Grow
http://cclacolumbia.org/blog-post/re-3cp-faculty-director-
updates-connect-develop-and-grow-may-10th?edited=1
Co-Creating Our Future Together….