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Welcome to Asheville

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1961 AERIAL VIEW

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1961 AIRSIDE

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1961 TERMINAL

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1961 DELTA

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2011 AERIAL VIEW

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2009 - BAGGAGE CLAIM

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2010 - MAIN LOBBY

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2010 - TICKET COUNTER LOBBY

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2011 TERMINAL

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2011 LANDSIDE

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OPERATIONS, MAINTENANCE AND CUSTODIAL TEAM

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Director of Operations Airport Maintenance Department Airport Operations Supervisor II (Airside/Landside) Airport Custodial Department DEPARTMENT ORGANIZATIONAL CHART

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OPERATIONS DUTIES & RESPONSIBILITIES Parking activities Snow desk operation SIDA badge requests FAA Airport Certification Manual upkeep Tenant equipment training Investigate airspace hazards Monitors/coordinates construction NOTAM program oversight Terminal Building operations FAA Rules and Regulations compliance Daily airfield inspection program Special events Escort duties SIDA training SIDA badging Parking permits Communications Center/Dispatch functions Wildlife Hazard Management Program Storm Water Management Program Airfield Driver Training Program Fuel System Inspection Program IROPS (Tarmac Delay Program) SMS (Safety Management System) Runway Incursion Program Various daily events, occurrences and emergencies

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SNOW REMOVAL

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OPERATIONS DUTIES & RESPONSIBILITIES Parking activities Snow desk operation SIDA badge requests FAA Airport Certification Manual upkeep Tenant equipment training Investigate airspace hazards Monitors/coordinates construction NOTAM program oversight Terminal Building operations FAA Rules and Regulations compliance Daily airfield inspection program Special events Escort duties SIDA training SIDA badging Parking permits Communications Center/Dispatch functions Wildlife Hazard Management Program Storm Water Management Program Airfield Driver Training Program Fuel System Inspection Program IROPS (Tarmac Delay Program) SMS (Safety Management System) Runway Incursion Program Various daily events, occurrences and emergencies

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CONSTRUCTION ACTIVITIES

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OPERATIONS DUTIES & RESPONSIBILITIES Parking activities Snow desk operation SIDA badge requests FAA Airport Certification Manual upkeep Tenant equipment training Investigate airspace hazards Monitors/coordinates construction NOTAM program oversight Terminal Building operations FAA Rules and Regulations compliance Daily airfield inspection program Special events Escort duties SIDA training SIDA badging Parking permits Communications Center/Dispatch functions Wildlife Hazard Management Program Storm Water Management Program Airfield Driver Training Program Fuel System Inspection Program IROPS (Tarmac Delay Program) SMS (Safety Management System) Runway Incursion Program Various daily events, occurrences and emergencies

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5 K RUNWAY RUN

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OPERATIONS DUTIES & RESPONSIBILITIES Parking activities Snow desk operation SIDA badge requests FAA Airport Certification Manual upkeep Tenant equipment training Investigate airspace hazards Monitors/coordinates construction NOTAM program oversight Terminal Building operations FAA Rules and Regulations compliance Daily airfield inspection program Special events Escort duties SIDA training SIDA badging Parking permits Communications Center/Dispatch functions Wildlife Hazard Management Program Storm Water Management Program Airfield Driver Training Program Fuel System Inspection Program IROPS (Tarmac Delay Program) SMS (Safety Management System) Runway Incursion Program Various daily events, occurrences and emergencies

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Wildlife

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OPERATIONS DUTIES & RESPONSIBILITIES Parking activities Snow desk operation SIDA badge requests FAA Airport Certification Manual upkeep Tenant equipment training Investigate airspace hazards Monitors/coordinates construction NOTAM program oversight Terminal Building operations FAA Rules and Regulations compliance Daily airfield inspection program Special events Escort duties SIDA training SIDA badging Parking permits Communications Center/Dispatch functions Wildlife Hazard Management Program Storm Water Management Program Airfield Driver Training Program Fuel System Inspection Program IROPS (Tarmac Delay Program) SMS (Safety Management System) Runway Incursion Program Various daily events, occurrences and emergencies

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AIRFIELD EMERGENCY

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SOMEONE LIKES BBQ!

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OPERATIONS DEPARTMENT

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RESERVED PARKING

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TAXI STAGING AREA

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AVL GROUND TRANSPORTATION One Exclusive Ground Transportation Company

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PASSANGERS DEMAND I want more green options We would like to see cabs available Why do we not have public transportation at the airport I am stuck in Asheville Airport and cant get out Were are the taxis

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2007

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GUEST SERVICES DESK & GROUND TRANSPORTATION 2008 Permitted Transportation at AVL 5 Taxi Companies 4 Car Services Companies

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Total - 2624

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NEW GUEST SERVICES DESK

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AVL GROUND TRANSPORTATION One Exclusive Ground Transportation Company 8 Taxies Companies 27 Car Service Companies 2 City Buses 7 Hotel Shuttles Total Vehicles: 206 Total 2012 Enplanements: 317674

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GUEST SERVICES STAFF & VOLUNTEERS

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Pulse of the Customer

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SPONSORS

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