welcome! the webinar will begin at 3:00 eastern/12:00 pacific
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Welcome! The webinar will begin at 3:00 Eastern/12:00 Pacific. Audio Tips. Today’s audio is streaming to your computer’s speakers or headphones. Too loud or soft? Adjust volume level in the Audio broadcast box: - PowerPoint PPT PresentationTRANSCRIPT
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Welcome!The webinar will begin at 3:00 Eastern/12:00 Pacific
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Audio Tips
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Remember to post to Q&A panel if you need technical assistance.
Other Technical problems?
Contact WebEx support
Event Number: 717 238 511
Phone: 1-866-229-3239
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Today’s Producers
Sharon Streams
WebJunction Content Manager
Kendra Morgan
WebJunction Program Manager
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Online Patron Training: A Project Overview
March 23rd, 2011
Kendra Morgan, WebJunctionJon Worona, San Francisco Public LibraryBrian Bannon, San Francisco Public Library
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In the library…
Anywhere, anytime
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Project Scope
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Research Current Trends
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National Survey Findings
1.
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3.
4.
5.
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National Survey Recommendations
1.
2.
3.
4.
5.
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1. E-learning2. Partnership with WJ3. The approach we took
“…We need to bring learning to people instead of people to learning..."
Elliott Masie
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Job and Career focus – unemployment 12% Unemployed; Employed; Career Changers Just Started; Mid-Search Prepare for Application and Interview
PROJECT OUTCOMES
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PROJECT OUTCOMES
Templates Consistent learning expectations Workflow
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PROJECT OUTCOMES
Script Outline Content Timing
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PROJECT OUTCOMES
Production Talent Media Support Web Support Time
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PROJECT OUTCOMES
Deliverables WebJunction: Needs Assessment (45% chose
employment help) sfpl.org/jobsites Chinese (Cantonese) & Spanish
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Next Steps Expanding Online Learning for
Public and Staff Partnerships
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What’s Next?
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Webinar, March 29th – Developing Online Tutorials
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Stay Involved
On WebJunction
webjunction.org/patron-training
Crossroads (monthly newsletter)
webjunction.org/crossroads
Events
webjunction.org/events/webinars