welcome minnesota wic pcs mentors!
DESCRIPTION
Welcome Minnesota WIC PCS Mentors!. PCS Mentor Workshop Karen Deehy , MS, RD Bernadette Landers, MPA, RD, IBCLC. Mentoring is __________. M entor. “…the word “mentor” is both a verb and a noun. It is simultaneously something you do and something you are.” -John Wooden. Slide 4. - PowerPoint PPT PresentationTRANSCRIPT
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WelcomeMinnesota WIC PCS Mentors!
PCS Mentor Workshop Karen Deehy, MS, RD
Bernadette Landers, MPA, RD, IBCLC
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Mentoring is __________
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Mentor
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“…the word “mentor” is both a verb and a noun. It is simultaneously something you do and something you are.”
-John Wooden
Slide 4
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The Privilege of Mentoring
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The Mentoring Relationship
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The Paradox of Change:
When a person feels accepted for who they are and what they do – no matter how unhealthy – it allows them the freedom to consider change rather than needing to defend against it!
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Slide 12
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Key for Successful &Lasting PCS Implementation
YOU… as PCS Mentors!
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PCS shifts our interaction with participants
From:
- Focusing on risks
- Telling participants what to do
To:
- Focusing on strengths and building confidence
- Exploring inner motivations to change
- Creating a partnership to help guide participants based on their unique needs and circumstances
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PCS shifts our interactions with local staff
From:
- Focusing on the negative
- Telling staff what to do
To:
- Focusing on strengths and building confidence
- Exploring inner motivations to change
- Creating a partnership to help guide staff based on their unique needs and circumstances
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PCS Counseling
~PCS
Mentoring
Slide A
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Recognizing staff
When asked in exit interviews why they left their jobs, workers often say they didn’t feel appreciated. The same response shows up in surveys of workplace morale: Lack of recognition is a top-cited problem. It’s a pity. Feedback problems are easy to fix. Feedback doesn’t cost anything, doesn’t require any hired experts or added personnel, and doesn’t even take much time if done routinely.
~ Knight Rider Newspapers
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Selling your Role…Getting Staff “Buy-In”
▲What is in it for staff? (selling the benefits)
▲ How can we engage all staff in the process of creating the ‘system’?
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PCS Mentoring – The Process
Slide 15
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Change Talk
Slide 16
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Steps for Observing and Mentoring
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Before the Observation – Opening the Conversation
▲Explain the purpose of the observation
▲What are they working on
▲Make it safe: explain purpose of note taking
▲Reinforce confidentiality
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Setting the Stage
▲Choose a place to be out of the way, preferably where you can see both participant and staff
– Avoid focus on you
– Avoid correcting (unless you feel it will cause harm)
▲Ask permission of participant
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During the Observation
▲Watch for PCS skills
▲Use an observation guide
▲Write certain things you hear the staff person or participant say that you want to remember
▲Note strengths and qualities that support PCS and potential areas for growth
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Mentoring: Encouraging Change Talk
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Tips from the mentors
Encourage self-reflection
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“Gentleness can fix in a moment what an hour of
shouting fails to achieve.”
-Joshua Wooden
Slide 23
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"Concentrate on what your players do well as opposed to what
they don’t do so well."-John Wooden
Slide 24
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Being a PCS Mentor is…
Realizing the Power of the Positive
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Tips from mentors
Affirm Specifically
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Encouraging Change Talk
with reflections and summaries
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More Tips from mentors
Let them hear it again!!
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Practice Reflections
▲ I want people to talk more but sometimes it’s like pulling teeth. I get so frustrated when people don’t want to talk. I go back to my normal mode of just giving them information.
▲I hate telling them about their child’s weight – it always makes them defensive and makes me seem like the bad guy.
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Providing Your Feedback…When and How
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“Don’t try to be some coaching genius, or give the guys too much information, or too much stuff; always practice simplicity with constant repetition.”
- John Wooden
Slide 31
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Check back in on feedback
▲“What do you think?”
▲ “What would work for you?”
▲“Would that make sense for you?”
▲“What else do you think would work?”
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Identify Next Steps
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Watching a Mentor in Action
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Slide 35
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Share your Experience as a Mentor
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Slide 37
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We all need
Support
Slide 38
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Towards a Sustainable Mentoring System
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Making a Plan
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If you want to go fast, go alone. If you want to go far, go together.-Kenyan Proverb
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