WELCOME Niagara Knowledge Exchange

Community Forum

November 16, 2010

Council Members

• Catherine Mindorff-Facca (chair)

• Marisa Brown-Benson (vice-chair)

• Deanna Bryant • Frances Hallworth • Peggy Masnyk • Willy Noiles

• Trudy Parsons • Jennifer Pothier • David Siegel • Tony Sylvestre • Ashley Waters • Kirk Weaver • Louise Murphy • JoAnne Krick

Origins of our Council • 2005 – “For social profit” leaders discussed

Niagara-wide approach to integrated social & community planning

• 2006 – community forum held to define the vision

• 2007 – researchers began creating baseline comprehensive picture of Niagara’s asset-based strengths, & challenges affecting life in Niagara

• 2008 – Living in Niagara Report released

MISSION:

The Niagara Research and Planning Council assists in the development of collaborative, synergistic community planning activities specific to Niagara.

A Knowledge Network for Niagara

Today’s Community Forum Goal:

• To determine whether an accessible digital platform focusing on Niagara community information & research is of interest; and

• If so, what qualities it should possess

Digital Platform (storage of knowledge)

Expert opinion in the community

- aware of social capital

- experience at the local level

Knowledge Network

(community of common

purpose)

Niagara Knowledge Network Community Forum

Keynote Speaker:

Dr. Ian E. Wilson,

Stratford Institute for Digital Media, University of Waterloo

Canada A Digital Nation?

University of Waterloo STRATFORD Campus

The STRATFORD Institute

Ian E. Wilson

Founding Director, The STRATFORD Institute

15 November, 2010

The Public Service Challenge • To renew the workplace, we must put greater emphasis on collaboration,

technology, innovation, back office systems and knowledge management.

• Responding to the challenges facing Canada today requires that departments and, frequently, other governments and sectors work together. Within and across our organizations we need to increase collaboration to improve the quality, speed and efficiency of our work and our service to Canadians….Ultimately, successful collaboration needs to take place at all levels, not just the most senior.

• Adopting Web 2.0 technologies such as wikis can help us to improve the productivity of our workplaces and better harness the skills and knowledge of public servants across the country. Moreover, the reality is that newer public servants expect an enabling workplace. They will not stay long if we fail to provide one. Canadians also expect the Public Service to take advantage of new technologies to help meet their needs in new and better ways.

Wayne Wouters.

Clerk of the Privy Council, March 2010.

Deputy Heads to Report by Feb. 2, 2011 on:--

• Knowledge Management Our knowledge and information are important government assets that should be systematically captured and shared among individuals and across organizations.

– Deputy heads will assess and improve their approaches to managing knowledge and information as corporate assets.

– Deputy heads will build knowledge transfer considerations into their talent management and succession planning strategies for executives and other critical positions.

• Innovation Innovation is about doing things differently in ways that are more effective and efficient. We need new ideas and ways of doing things, greater flexibility, more experimentation and better implementation.

– Deputy heads will foster a culture of innovation, both in the way they manage their organizations and in the way they serve and engage Canadians, through activities such as:

• building strong employee and managers’ networks; • developing collaborative work environments; • further reducing the “Web of Rules”; and • experimenting with Web 2.0 technology, including GCPEDIA.

The STRATFORD Institute

Slide 15

A new approach

• Transdisciplinary – Business – Creativity – Technology

• Partnership driven – Business – Colleges & universities – Governments – Communities

Business Creativity

Technology

University of Waterloo STRATFORD CAMPUS

• A campus of the UW, built on former railway land, donated by the City of Stratford

• Focus on graduate and undergraduate programs in digital media: Masters in Digital Innovation, beginning 2011

• Professional training, workshop opportunities in digital issues; summer programs for youth

• Commercialization

• Opportunities to integrate digital future and experiment with other disciplines, esp. the arts, cultural management, farm management

• Link to creative sector in Stratford, the Shakespeare Festival, the Stratford Summer Music Festival.

Why Stratford?

Props, Costumes, Infrastructure…..one of the largest in the world

Skills, Lighting, Stages, ..

Slide 18

The STRATFORD Institute

• Digital media think tank, with links to several universities & corporations

• Research and advocacy on policy issues to advance Canada as a Digital Nation

• Founding hub of Canadian Digital Media Network (CDMN) along with Kitchener hub and others to come

• Close collaboration with the University of Waterloo – Stratford. – Graduate and undergraduate programming

www.educatednation.com/category/digital-learning/

To accelerate Canada's digital economy...

by connecting, collaborating and commercializing with industry, government and academia

CDMN Mission

CDMN Partnership

Canada 3.0 - Who was there?

The Stratford Declaration

We have agreed.. • We have the opportunity to lead the world in digital

media and create a national advantage by commercializing innovation

• To be a leader in digital media all Canadians should be connected to all Canadian content on a fair and transparent basis.

• All Canadians should have the opportunity to participate fully in the digital world – an increasingly mobile world.

• Success requires new business models that encourage national collaboration and co-operation

• All of this requires unprecedented collaboration between government, academia and business.

Canada 3.0 2010 • Canada 3.0 quickly realized that the discussion was about more

than the digital economy: it is now about a digital society. • The issues can no longer be left to technological experts and

specialists: the digital now underlies how we create, communicate and store information in all media at home, amongst our friends and associations and through our institutions. Our workplaces are being transformed, old business models and habits are challenged and replaced.

• Our children, the digital natives, function in significantly different ways than generations who have gone before.

• This is a transformative technology. It is not some passing fad. And we are still in early days. Canada has difficult choices to make.

• All Canadians need to understand and engage in forming Canada of the digital era.

A Digital Nation

Every citizen is connected

All content used in society is available

An ownership model is fair and transparent

Common activities in society are just as easy in digital

Government services and information available equitably to all citizens

Nature of Governing in an Information-rich, technology-enabled society

Hierarchy, with closed walls, expert internal knowledge and vertical information flow, confidential until decision and announcement

To

Horizontal team approach & information flow. Engagement with experts, lobbyists, trade organizations, service partners. Continuous discussion and interaction. Policy evolved with wikis and other social media. Citizen engagement. Strict confidentiality only in decision-making phase.

Information Culture in Public Service

1. promote and embed in policy the concept of records, information and data as assets:--assets which belong to the department, the government and the citizens. As public servants we are stewards of this asset.

2. manage records, information and data as assets throughout their lifecycle, with a management framework modeled on the processes and accountabilities familiar to all public servants for managing finance, human resources and space.

3. Recognize this is a culture change management process and introduce gradually through pilot projects, business processes common to all departments, senior management example.

4. Provide the legislation, policies, technology, training and incentives to support program executives in implementing the new approach.

5. Ensure protection of privacy 6. Establish a process to monitor compliance similar to those for other

assets. 7. Integrate this approach in every new business-driven program change

Thank you

Ian E. Wilson

iewilson@uwaterloo.ca

www.stratfordinstitute.uwaterloo.ca

Niagara Knowledge Network Community Forum

Speakers’ Panel:

• Megan Harris Ontario Alzheimer Knowledge Exchange • Tom Jamieson GIS Services, Niagara Region • Tim Ribaric Digital Services Librarian, Brock University

Facilitating the Transfer of Dementia Care

Knowledge into Action

Co-Leads: David Harvey, Ken LeClair

KTE Associate: Megan Harris

Resource Coordinator: Karen Parrage

Knowledge Brokers: Sarah Clark, Tania Solomos

Information Specialist: Mary Beth Forget

Linking People ↔ Resources ↔ Ideas

Alzheimer Knowledge Exchange

Responding to a Need

The AKE is dedicated to improving the

quality of life for persons with Alzheimer

Disease and Related Dementia (ADRD).

AKE connects all sectors and disciplines to

improve the quality of care provided across the

continuum of care

A Network of People

• Researchers

• Educators

• Care providers (paid and non-paid)

• Policy makers

• Stakeholder organizations

• Students

Approximately 3000 across Ontario

AKE Objectives

• Support learning needs of people seeking

practice change

• Develop and nurture innovations in

dementia care

• Build strategic partnerships with key

stakeholders

1. Supporting Quality Improvement

• Nurturing the development of CoPs

• Providing Knowledge Broker services

• Providing library services (SHRTN, AST)

• Improving access to information (online and in-

person knowledge dissemination)

• Collecting, organizing and sharing KTE and

dementia related resources (AKE Resource

Centre, KTE Knowledge Bank)

Communities of Practice

Groups of people who are committed to

sharing their knowledge and learning from

others to advance practice around a

specific topic.

Knowledge Brokering

“Any time that you share information and

expertise with people in other projects,

programs, organizations or sectors, you

are engaging in knowledge brokering.”

-AB-CRC

2. Nurturing Innovations

• Through collaboration the AKE supports

innovations to help foster an integrated health

system, for example:

– Behavioural Support Systems

– First Link Program

– Age Friendly Communities

– Dementia Care Showcase Series featuring Aging at Home

Innovations

– Aging and Developmental Disabilities Program Showcase and

Knowledge Transfer Project

3. Building Strategic Partnerships

Active pursuit of linkages and partnerships

to reduce duplication and foster

communication and integration of

innovation across continuum

Leveraging Technology

• www.akeontario.org (e-Health portal)

• www.myAKE.org (to register)

• My AKE Connection (monthly communication)

• AKE Resource Centre (over 1000 resources)

• AKE Blogs and Discussion Forums

• Hot topic Fireside Chats (summer 2009)

• KTE Knowledge Bank: www.kteknowledgebank.ca

• Social networking tools: www.dementiaknowledgebroker.ca

Required Resources

• At minimum, to function at our current rate,

the AKE needs:

– Skilled team of knowledge brokers and

related roles (approx 2.5 FTE)

– 250K annual operational funding

– Access to webinar and teleconference tech

– Engaged and committed stakeholders

Questions?

• Megan Harris BSc, BPHE, Dip Adult Ed, MPH

– KTE Associate, Alzheimer Knowledge Exchange

– KT Planning and Development Lead, Canadian

Dementia Resource and Knowledge Exchange

– Co-Founder, Gestalt Collective

harris@gestaltcollective.com

Building a Niagara Knowledge Exchange - Opportunities and Considerations

Tom Jamieson

Manager GIS Services

Niagara Region

November 16, 2010

GIS (Geographic Information Systems)

“…….the merging of cartography, statistical analysis and database technology”

Source: Wikipedia

(http://en.wikipedia.org/wiki/Geographic_information_system)

Facilities Utilities

Roads

Demographics Land Use

Aerial Photography

•

GIS Data Layers

• Base information:

Digital Aerial Photography ( update every 4 years)

Property Mapping – ownership & address information

Single Line Road Network (SLRN) – road centerline

Address Data

Natural Resources Data – MNR, NEC

Demographic Data - from Statistics Canada

• Store data managed by Departments,

Public Works, Community Services, ICP, Public Health http://metadata.yourniagara.ca/metadata/pages/explorer.aspx

Host GIS Services for 5 municipalities, Haldimand, NPCA, St. Catharines Fire Dispatch

Geodatabase DATA / DATABASES

MAINTENANCE

APPLICATIONS/

OUTPUTS

DATA COLLECTION/

CREATION

Desktop Web Hardcopy

Layers

Tables

Images

GIS (Geographic Information Systems)

• Technology is the easy part

• information requirements much more difficult

• Why? – Source (authoritative)

– Structure

– Sharing

Opportunities - Technology

• “The Cloud”

• Technical resources on demand – Efficient (cost/time)

– Flexible

– Scalable

Opportunities - Data

• Open Standards

• “Data as a Service”

• Expose raw data to the end user via the web – Platform independent

– Dynamic

– Enables “mash-ups”

http://mashup.dtsagile.com/swf/TopPayFlex.html

http://www.esri.com/news/arcnews/fall08articles/arcgis-server-93.html

Opportunities – Policy/Practice

• Move to open and accessible data

• Standards for formats and process

• Establishing criteria – complete, accurate, current, automated,

accessible/discoverable

Considerations:

1. What type of content? (static/dynamic)

2. What sources (primary/secondary)

3. Who owns and maintains? – Data (custodian), Site

4. What do people need to know about the data? (metadata)

5. Standards – granularity, currency, formats?

6. Existing content and services?

7. Feedback/success stories?

Thank-you…. Questions?

A Brief

Overview

BROCK UNIVERSITY

DIGITAL REPOSITORY

Repositories are used by major institutions all over the World

including Harvard and U of T to host research information

First went online January 27, 2009

BACKGROUND

A complete collection of the Graduate Theses

produced by Brock University, currently at

about 1300 titles

Digitized items from our Special Collections

and Archives Niagara Travel Books from last century

War of 1812 Collection

Digitized copies of student newspapers

Promotional material from the history of Brock

MATERIAL FOUND IN THE REPOSITORY

SIR ISAAC BROCK’S APPOINTMENT

To be a permanent home for original material

produced by Brock University and the Niagara

community

To disseminate scholarship and original

research

To highlight intellectual output in a way that is

free and accessible to all but still respects

copyright rules

OUR REPOSITORY MODEL

Expand our thesis collection

Collect other materials produced by the

University

We are also interested in collaborating

with any organization within our

community that could make use of the

services the Repository provides

FUTURE DIRECTIONS

Tim Ribaric

Digital Services Librarian

Brock University

tribaric@brocku.ca

905-688-5550 ext. 5358

Repository is online at http://dr.library.brocku.ca

QUESTIONS AND CONTACT

Niagara Knowledge Network Community Forum

QUESTIONS?

Niagara Knowledge Network Community Forum

Round Table Discussion

Facilitator:

Dr. Heather Lee Kilty

Brock University

Niagara Knowledge Network Community Forum

Thank you for your valuable input!

Watch for updates at www.nrapc.com