CRICOS Provider Number 00103D

ITECH7601 ITECH7601 IT Project ManagementIT Project Management

WEEK 1 – WEEK 1 – INTRODUCTION TO ITECH7601INTRODUCTION TO ITECH7601

PROJECT MANAGEMENT FRAMEWORKPROJECT MANAGEMENT FRAMEWORK

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Basic InfoBasic Info

• Lecturer:

• Office:

• Phone:

• E-mail:

• Timetable:

Day Time Room Lecturer

CRICOS Provider Number 00103DITECH7601 IT Project Management [Slide 3]

Objectives

• implement IT project planning and selection techniques;

• implement strategies for managing IT project change;

• apply the project management framework to IT projects within a global context;

• understand the importance of applying business and marketing strategies to IT projects;

• demonstrate competence in using appropriate project management software;

CRICOS Provider Number 00103DITECH7601 IT Project Management [Slide 4]

Objectives (Cont…)

• develop and facilitate leadership, team building, performance management, and conflict management skills in an IT environment;

• research, critique and discuss current issues in IT project management;

• value the significance of software quality in IT projects;

• appreciate the importance of project portfolio management.

CRICOS Provider Number 00103DITECH7601 IT Project Management [Slide 5]

ContentsContents

• The major topics include: - project management framework, - planning and selection, - project portfolio management, - managing project change, - project marketing and leadership, - managing project teams, - project conflict management, performance

management,- global IT project management and current

issues in project management.

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Learning Tasks & Assessment:

• Team Project Proposal

- Stage-1 (Week-2) (Week-5) 10%A

- Stage-2 (Week-2) (Week-7) 15%A

• Team Report (Week-7) (Week-11) 20% A

• Final Examination 55% B

• Total 100%

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Assessment Criteria

• In order to receive a passing grade in this Course, students must receive a passing mark in the invigilated (Type B) assessment tasks and an overall passing mark in the combined result of all (Type A and Type B) assessment tasks.

• Additionally, students who are determined by the Graduate School of Information Technology and Mathematical Sciences or a Program Coordinator to be “at risk” may be subject to extra requirements such as minimum attendance. Failure to satisfy these extra requirements may result in an automatic fail in the course.

CRICOS Provider Number 00103DITECH7601 IT Project Management [Slide 8]

Text Book

• Gray, C., & Larson, E. (2008). Project management – The managerial process (4nd edn). NY: McGraw-Hill.  

• Gray, C., & Larson, E. (2006). Project management – The managerial process (3rd edn). NY: McGraw-Hill.         

• Cadle, J., &Yates, D. (Eds). (2004). Project management for information systems (4th ed.). Essex, England: Prentice-Hall. 658.4032 P943mi4   

CRICOS Provider Number 00103D

Week-1Week-1

PROJECT MANAGEMENT FRAMEWORKPROJECT MANAGEMENT FRAMEWORK

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Relationship to Unit ObjectivesRelationship to Unit Objectives

• This topic relates to the following unit objectives:

- Apply the project management framework to IT projects within a global context.

CRICOS Provider Number 00103DITECH7601 IT Project Management [Slide 11]

Your ReadingYour Reading

• Required reading:- Gray, C.F. & Larson, E.W., 2006, Ch 1.or- Gray, C.F. & Larson, E.W., 2008, Ch1- Murch, R., 2000, Ch 1 & 2. Safari:

http://proquest.safaribooksonline.com/0130219142

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OverviewOverview

• This topic examines the following concepts:- What is a Project?- Process Groups- The Triple Constraint- What is Project Management?- The Project Manager- Importance of Project Management- Project Management Framework- Integrated Approach

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Why Study Project Management?Why Study Project Management?

• Terrible track record- (1995) Standish Group found 16.2% success,

and 31%+ cancelled before completion, costing US $81+ billion

• Need keeps increasing- (1998) corporate America 200,000 new-start

application development projects- (2000) 300,000 new IT projects- (2001) 500,000+ new IT projects

• PMI certifications

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What is a Project?What is a Project?

• Def: A temporary endeavor (attempt) undertaken to accomplish a unique purpose needs

• Major Characteristics of a Project:- Established objectives- Defined life span with a beginning and end- Across-organizational participation- New or unique- Specific time, cost, and performance

requirements

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What is a Project?What is a Project?Comparison of Routine Work with ProjectsComparison of Routine Work with Projects

TABLE 1.1

Routine, Repetitive Work

Taking class notes

Daily entering sales receipts into the accounting ledger

Responding to a supply-chain request

Practicing scales on the piano

Routine manufacture of an Apple iPod

Attaching tags on a manufactured product

Projects

Writing a term paper

Setting up a sales file for a professional accounting meeting

Developing a supply-chain information system

Writing a new piano piece

Designing an iPod that is approximately 2 X 4 inches, interfaces with PC, and stores 10,000 songs

Wire-tag projects for GE and Wal-Mart

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Process GroupsProcess Groups

• Def: A process is a series of actions directed toward a particular result

• Project management can be viewed as a number of interlinked processes

• Process groups include:- Initiating processes- Planning processes- Executing processes- Monitoring and controlling processes- Closing processes

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What is a Project?What is a Project?Project Life CycleProject Life Cycle

Figure 1.1 Figure 1.1 Project Life Cycle Project Life Cycle (Gray & Larson, 2009, p7)(Gray & Larson, 2009, p7)

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The Triple ConstraintThe Triple Constraint

• Every project is constrained by:

- Scope• What work will be done as part of the project?

What unique product, service, or result does the customer or sponsor expect from the project?

- Time• How long should it take to complete the project?

What is the project’s schedule?

- Cost • What should it cost to complete the project?

What is the project’s budget?

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Figure 1.1 Figure 1.1 Triple Constraint of Project ManagementTriple Constraint of Project Management(Schwalbe, 2006, p8)(Schwalbe, 2006, p8)

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• Project manager’s duty to balance the three often competing goals

• May be good enough to hit the target, or range of triple constraint goals

• Important to determine which aspects of the triple constraint are most important

• “Quadruple constraint” includes quality as well as scope, time, and cost

The Triple Constraint The Triple Constraint cont’d…cont’d…

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What is Project Management?What is Project Management?

• Def: Project Management is …- “the application of knowledge, skills, tools and

techniques to project activities to meet project requirements” (PMI, 2004, p8).(PMI, 2004, p8).

• Challenge of Project Management:- Managing temporary, non-repetitive activities

and often acting independent of the organization

- Getting right people, right time to address the right issues and make the right decisions

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The Project ManagerThe Project Manager

• Duties of Project Managers:

- Gather resources for the project- Linked to the customer interface- Provides direction, coordination, and

integration to the project team- Responsible for performance and success of

the project

CRICOS Provider Number 00103DITECH7601 IT Project Management [Slide 23](Schwalbe, 2006, p17)(Schwalbe, 2006, p17)

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The Project ManagerThe Project Manager cont’d…cont’d…

• Suggested Skills:

- Communication skills: listening, convincing- Organizational skills: planning, goal-setting,

analyzing- Team Building skills: understanding, motivation- Leadership skills: sets example, energetic, vision,

delegates (entrust), positive- Coping skills: flexibility, creativity, patience,

persistence/determination- Technological skills: experience, knowledge

CRICOS Provider Number 00103DITECH7601 IT Project Management [Slide 25](Schwalbe, 2006, p22)(Schwalbe, 2006, p22)

CRICOS Provider Number 00103DITECH7601 IT Project Management [Slide 26]

Importance of Project Importance of Project ManagementManagement• Increased use of Project Management

- Compressed product life cycle- Global competition- Knowledge explosion- Corporate downsizing- Increased customer focus- Development of IT in developing countries

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Why Study Project Management? Why Study Project Management? cont’d…cont’d…

• Advantages of Project Management

- Better control of financial, physical, and human resources

- Improved customer relations- Shorter development times- Lower costs- Higher quality and increased reliability- Higher profit margins- Improved productivity- Better internal coordination

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Figure 1.2 Figure 1.2 Project Management FrameworkProject Management Framework(Schwalbe, 2006, p9)(Schwalbe, 2006, p9)

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Project Management FrameworkProject Management FrameworkStakeholdersStakeholders

• Stakeholders are people involved in or affected by project activities

• Stakeholders include:- Project sponsor- Project manager- Project team- Support staff- Customers- Suppliers

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Project Management FrameworkProject Management FrameworkKnowledge AreasKnowledge Areas

• Describe key competencies that project managers must develop:- Core function areas lead to specific project

objectives (scope, time, cost, and quality)

- Facilitating function areas are the means for achieving project objectives (human resources, communication, risk, and procurement management)

- Knowledge function (project integration management) influences and is influenced by all other areas

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Integrated ApproachIntegrated Approach

• Problems resulting from the use of piecemeal Project Management Systems

- Do not tie together the overall strategies of the firm

- Fail to prioritize selection of projects by their importance of their contribution to the firm

- Not integrated throughout project life cycle- Do not match project planning and controls

with organizational culture to make appropriate adjustments in support of project

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Figure 1.2 Figure 1.2 Integrated Management of Projects Integrated Management of Projects (Gray & Larson, 2008, p13)(Gray & Larson, 2008, p13)

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Integrated Management ProcessIntegrated Management Process

• In Integrated process management systems all the parts are inter-related, a change in one of the parts will influence the whole.

• Mission, objectives and strategies are set to meet the needs of the customer.

• External environmental factors: political, social, economic and technological

• Internal environmental factors: strengths and weaknesses such as management, facilities, financial conditions etc.

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Figure 1.4 Figure 1.4 Technical and Sociocultural Dimensions of Project ManagementTechnical and Sociocultural Dimensions of Project Management(Gray & Larson, 2008, p15)(Gray & Larson, 2008, p15)

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ReviewReview

• A project is a temporary endeavor undertaken to create a unique product, service, or result.

• Project management is the application of knowledge, skills, tools and techniques to project activities to meet project requirements.

• Triple constraint is balancing scope, time and cost goals.

• Project managers skills include; communication, organizational, team building, leadership, coping and technological skills.

• The project management framework is made up of; stakeholders, knowledge areas (scope, time, cost, quality, HR, communications, risk, procurement and integration), tools and project portfolios.

• Integrated approach is important.

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Next WeekNext Week

Topic: Project Selection and Project Portfolio Management.

Reading: • Gray & Larson, 2006, Ch 2, pp 21-44 or 2008 Ch 2