webinar slides - what makes a successful e-learning project?
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As part of a series of webinars hosted by e.Learning Age to celebrate the winners of the E-Learning Awards 2012, Brightwave and Clyde Valley Learning Development Group share the success of their recent project that has become the largest peer-managed shared service learning project in the UK, delivering over £9 million in savings.TRANSCRIPT
Best E-Learning ProjectE-Learning Awards 2012
© Brightwave Ltd.
Introductions
Brightwave
Mike Dalglish
Clyde Valley Council Learning and Development Group
Gerry Farrell – South Lanarkshire Council
Simon Hall – Renfrewshire Council
How the largest peer-managed shared service project in the UK has transformed learning across Scotland to improve public services and the lives of the people who live there
This is a story about…
Agenda1. Drivers for change
2. The solution
3. Challenges
4. Case studies
5. Results and impact
Why is this project special?
1. Largest UK peer-managed e-learning shared service project
2. Only local government shared service to be sustained – 5 years
3. Widened access reaching non-desk based workforce
4. Positive ROI in individual councils
5. £9.4m saved on training reinvested
Centre of excellence for e-learning created by Councils for Councils
Drivers for changeNot just about saving money…
An imperative for innovation:
“increase response to rapid organisational change”
Ultimate goal to improve employee engagement and customer service
Clyde Valley Learning and Development Group
Shared E-Learning Strategy
Clyde Valley Learning and Development Group
19 councils(out of 32)
181,000employees (62%)
Serving 3.5mresidents (67%)
A platform for shared learning
A platform for shared learning
360° Feedback tool /tactical needs assessment
LMS comms tool
LMS
SaaS Authoring tool
Qualitative Evaluation tool
LMS reporting and management
A platform for shared learning
Challenges overcomeChallenge 1 – Ensuring success at each Council
• Peer-led incremental implementation
• Sharing learning before / during and after
Challenges overcome
Challenge 2 – Maximising collaboration
• Shared content
• Identified common needs and jointly developed content
Challenge 2
Maximising collaboration
One example in action – Leadership programme
• 474 managers – 1.5 days to complete• Delivery reduced by 711 full days• Cost avoidance = £150,720• 87% of learners applied learning• Efficiency targets exceeded – £75m
identified
Challenge 3 – Developing expertise and building capacity
• Developed each others skills, encouraging innovation and creativity
• Built capacity to respond to a challenging environment
Helping each other to help ourselves...
Challenges overcome
Impact
Community of e-learning experts with a culture of sharing
Access for all
Pauline Cameron
Andy Murphy
Positive learner reaction:
Increased flexibility is helping learners and organisations reach goals
Impact in numbers
• 19 councils (out of 32 in Scotland)
• 181,000 learners
• Over 200 course builders across Scotland
• Over 500 new e-learning courses created
• Over 350,000 course completions
• £9.4m saved on training
Impact – beyond the numbers
Culture legacy sustainability…“This is how we do things now”
Questions?
www.brightwave.co.uk@BrightTweet
Thank you for your attention
© Brightwave Ltd.