Underwri(enby:

#AIIMInforma(onIsYourMostImportantAsset–LearntheSkillstoManageIt

WebinarTitle

PresentedDATE

TheNextGenInforma(onProfessional:Howtostayatthetopofyourgame

DeliveredFebruary17,2016

Underwri(enby:

JohnManciniPresidentAIIM

SueTrombleyManagingDirectorofThoughtLeadershipIronMountain

Today’sSpeakers

3

CURRENT STATE

Your employers aren’t sure what you do

AND you’re not sure what they expect of you…

4

WHAT’S NEXT?

Insights from NEXTGEN INFORMATION MANAGEMENT PROFESSIONAL RESEARCH

5

0% 10% 20% 30% 40% 50% 60%

Expected proficiencies over the next 3-5 years

Risk management, security, and data privacy

Content/records management

Analytics (data, content, metadata, etc.)

Taxonomy and metadata management

Social and mobile integration

Workplace automation

Email management

Digital preservation

Repository management

Predictive analytics

Aggregating/curating content

Communications infrastructure

Other (N=246)

50% Risk management, security, and data privacy

47% Content/records management

44% Analytics

35% Taxonomy and metadata management

6

0% 20% 40% 60% Information accessibility

across all platforms

Data quality management, data cleansing and migration

Information security and access control

Analytics, data sourcing and integration

Change management

Oversight / continuous info ecosystem improvement

Process analysis and reengineering

KPI / KRI development/monitoring

Aggregation and curation

Other

Capabilities in greatest demand

(N=262)

52% Information accessibility

49% Data quality management, data cleansing and migration

42% Information security and access control

33% Analytics, data sourcing and integration

7

Technical skills in greatest demand 0% 10% 20% 30%

(N=244)

Taxonomy/metadata design

Information security

Process analysis and modeling

Application and process integration

Requirements analysis

Continuous improvement (Lean, Six Sigma, Agile)

SharePoint implementation

Standards/quality/audit

Cloud application management

Information capture

32% Taxonomy/ metadata design

30% Information security

30% Process analysis and modeling

29% Application and process integration

8

Primary expectations of you

CONTENT & RECORDS MANAGEMENT

Mobile, taxonomies & metadata, access & delivery

ANALYTICS

Data sourcing & quality, analysis, modeling, cleansing, migration

RISK MANAGEMENT

Compliance, security & privacy

STRATEGY Process & technical

9

Assessing today’s CAPABILITIES VS EXPECTATIONS

10

The principal role over the next 3-5 years will evolve

47% expect to be Information Management Professionals

Records Information Management

Information Management Professional

RIM IMP

Content/Records Management Professional

Analytics Specialist

Risk/Security/Privacy Management Professional

11

Your technical skills 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Content and records management

Business Process Management

Taxonomy and Metadata

Capture

Repository management

Workplace automation

Digital preservation

Risk management, Security, and Data Privacy

Communications infrastructure

Aggregation and curation

Analytics (data, content, metadata, etc.)

Social and mobile integration

Predictive analytics

Strong Adequate Weak (N=235)

RISK MANAGEMENT, security, and data privacy

ANALYTICS (data, content, metadata, etc.)

Skills where employers expect you to be more knowledgeable:

12

Soft skills

(N=234)

Innovative ways of thinking

Change management

Relationship building

Training

Corporate communications

C-Level interaction

Meeting facilitation

Mentoring

MANAGEMENT EXPECTATION

CURRENT ABILITY

72%

70%

57%

34%

21%

20%

13%

12%

64%

50%

62%

56%

47%

32%

56%

52%

0% 10% 20% 30% 40% 50% 60% 70% 80%

13

EMBRACE CHANGE “eDiscovery positions being replaced by data informatics specialists”

14

How do we add to our EXISTING TALENT POOL?

15

0% 20% 40% 60% 80%

79% Learning and experience on the job

68% Professional training from independent sources (association, training centers)

39% College degree - postgraduate

How do you acquire your expertise?

Learning and experience on the job

Professional training from independent sources (association, training centers)

College degree – postgraduate

College degree – undergraduate

Internal training – informal

Product training from suppliers

Internal training – formal

Other college courses

Other (N=232)

16

0% 10% 20% 30% 40% 50% 60%

Preferred 3 methods of professional development

(N=234)

Online courses

Professional conferences

Articles and books

Webinars

Professional bodies and associations

52% Online learning courses

45% Professional conferences

44% Learn from articles and books indicated a focused need

17

Does your organization support professional growth?

Only 25% of organizations are actively involved in your development.

75% of organizations are NOT actively involved.

You must be your own advocate for professional development.

18

What you can do

DON’T GET LEFT BEHIND!

Assess your expertise: identify and fill gaps

Create and propose a development plan for you and your staff

Engage with Data Officer/ Analysts and IT

Engage with your CPO and CSO

19

What you can do

DON’T GET LEFT BEHIND!

Seek out SMEs as resources: industry, association, vendor

Stay up to speed on new and emerging technology

Take a primary role in forming your info strategy

Be the broker between business units and analysis teams

20

THRIVE IN IT.

Information Management: Don’t just survive in it.

http://www.ironmountain.com/Knowledge-Center/Reference-Library/View-by-Document-Type/White-Papers-Briefs/W/What-will-it-take-to-be-a-NextGen-InfoPro.aspx

21

Records Management Global Retention Schedules

IG Consulting E-Records Consulting

On-Site Staffing

Records and Information

Management

Document Management

Data Management

Secure Destruction

Server & App Data Protection Technology Escrow Disaster Recovery Offsite Tape Vaulting Data Centers

Onsite and Offsite Secure Shredding eWaste Secure Media Destruction

Document Imaging Hosted Imaging

Archive Discovery Services

Global Information Management for all Verticals

IRON MOUNTAIN

22

Sue.Trombley@ironmountain.com

@Sue_Trombley

ironmountain.com/thoughtleadership

1.800.899.4766 (IRON)

Underwri(enby:

ThankYou

JohnManciniPresident

Blog:TheDigitalLandfill

@jmancini77

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