webinar slides: how mobile is reshaping financial advice
DESCRIPTION
The surging popularity of mobile applications on smartphones and tablets is transforming how investors consume financial information. This technological transformation is already impacting traditional client/advisor communications, but debate rages—just like it did in the late 90’s with the advent of the web--about how significant the impact will be and where the transformation will lead us.TRANSCRIPT
www.xignite.com – San Mateo, California – Copyright © 2011. All Rights Reserved
THANK YOU FOR JOINING OUR WEBINAR
HOW MOBILE IS RESHAPING FINANCIAL ADVICE THURSDAY, JULY 12, 2012 12:00 – 12:45PM EST PRESENTED BY XIGNITE
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AGENDA
Quick Overview of Industry Trends with TABB Group’s Paul Rowady
Panel Discussion: How Mobile is Reshaping Financial Advice
Q & A
2
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PAUL ROWADY
Senior Analyst
TABB Group
• 20 years of capital markets experience
• Former Managing Director at Alphacution, focused on the design of market intelligence and data management systems
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Xignite Webinar July 2012
Mobile Capabilities: Reshaping Financial Advice
E. Paul Rowady, Jr. Senior Analyst TABB Group
Growth in tablet usage has only just begun…
Source: Mac Observer, Gartner
Dominance of iOS (Apple) will remain, but diminish over the next 3-5 years…
Source: Mac Observer, Gartner
7 Source: Business Insider, Pew Research Center
Smartphone
Feature Phone
No Cell Phone
35%
48%
17%
46%
41%
12%
Changes in Smartphone Ownership, 2011-2012 (U.S.)
May-11 Feb-12
Smartphone ownership is now more common than a standard cell phone or no cell phones in the US
8 Source: Business Insider, Mary Meeker, Kleiner Perkins, Morgan Stanley Research
Smartphone Users
Dumbphone Users
0.835
5.6
Global Smartphone vs. Dumbphone Subscribers, 2011E (Billions of Users)
And yet on a global basis, there is still a significant growth opportunity
App downloads are growing at a CAGR of 281%
9 Source: ABI Research
2009
2010
2011e
2
9
29
Global Mobile Application Downloads, 2009 to 2011e (Billions)
CAGR
281%
Monthly app downloads are expected to reach 6 billion by 2013…
What are financial firms doing with mobile devices
Market data
Research / investment ideas
Client reporting
Trading apps / basic order mgmt (OMS)
Sales force automation
Management dashboards
Board packs / financial packs
Technology support
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Desktop Desktop
The communications toolkit has changed forever: Desktop + tablet + smart-phone
Desktop
Tablet
SmartPhone
Moreover, and with some exceptions, this
new toolkit is ubiquitous across institutional and
personal domains
Financial advice can be customized, interactive and real-time with the new toolkit…
Research Report
Content
Content Chart
Content Chart
Content
Content
Content Chart
Content Chart
Content
Client Report
Smartphone
Graphics
Tablet
Graphics Content
Content Graphics
Static Communications Real-Time / Interactive
Communications
The institutional market is already heading in this direction, using mobile to enhance relationships, solidify competitive advantage, drive content and capability…
Advantages and drivers for evolution of financial advice..
▲Mobility solutions for professionals and retail investors: interactive marketing collateral in the field (retail and
institutional); empowering financial advisors with interactive information and collateral.
▲Self-empowered: Monitoring real-time information flows away from the desk. (Sitting with tablet while watching
Cramer!)
▲Operational efficiencies: using mobile devices to receive alerts on important client outreach; support “hybrid models for
onboarding and client servicing.
▲Improved information distribution and relevance: customization!
xignite
AGENDA
Quick Overview of Industry Trends with TABB Group’s Paul Rowady
Panel Discussion: How Mobile is Reshaping Financial Advice
Q & A
16
xignite
STEPHANE DUBOIS
Founder & CEO Xignite
• Industry innovator, champion of the market data cloud
• Xignite launched first market data APIs in 2002
• Former VP of Product Management at Advent Software
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JIM DEL FAVERO
VP of Software Product Management Personal Capital
• Voice of the customer
• Two decades with Intuit, and 17 years working on Quicken
• Ten patents covering finance tools, data based targeting, and automated analysis
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MIKE GOLASZEWSKI
Head of Product Development Black Diamond
• 27 years of technology experience, with 19 in financial services
• Former CTO of Pershing Advisor Solutions
• Former Managing Director of Charles Schwab, heading up Schwab Advisor Center
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5 THEMES TO EXPLORE
Market
How is mobile impacting the market structure in the short and long term?
Competition
How is mobile affecting the nature and balance of competition?
Relationship
How is mobile affecting the nature of the client-advisor relationship?
Operations
How is mobile impacting the priorities of the firm’s operations?
Interaction
How is mobile reshaping client-advisor meetings and sales presentations?
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5 THEMES TO EXPLORE - INTERACTION
• How is mobile reshaping client-advisor meetings and sales presentations?
• Is mobile confined to one-way interactions, or has it matured to two-way interactions? (ie – read-only vs. interactive)
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5 THEMES TO EXPLORE - OPERATIONS
• How is mobile impacting the priorities of the firm’s operations?
• Does mobile enhance new “hybrid” operating models? (combined human and technical offerings)
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5 THEMES TO EXPLORE - RELATIONSHIP
How is mobile affecting the nature of the client-advisor relationship?
Does the sense of being more easily connected with advisors enhance the overall relationship?
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5 THEMES TO EXPLORE - COMPETITION
• Does demonstrating innovation through mobile apps, translate into incremental brand value (vs. competition)?
• Has mobile become a competitive necessity already? Do clients expect mobile capabilities from leading firms?
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5 THEMES TO EXPLORE - MARKET
• How is mobile impacting the market structure in the short and long term?
• With more frequent information updates and digestion using mobile devices, do investors engage in more time-sensitive investment strategies?
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www.xignite.com – San Mateo, California – Copyright © 2011. All Rights Reserved
Q & A Please submit your questions via the GoToMeeting interface For more information:
Xignite – xignite.com Personal Capital – personalcapital.com Black Diamond – blackdiamondreporting.com