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Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018

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Page 1: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Webinar, Part 1: Fundraising Basics

Hamburg, 24th of July, 2018

Page 2: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

- Political scientist, trained journalist

- 21 years of professional experience in fundraising

- CEO of fundraising consultancy www.fundgiver.de

- CEO of a German charity www.stepsforchildren.de

- Speaker in Germany, Austria, Switzerland

- Academic fundraising teacher

- Author of surveys and studies regarding fundraising

- CFRE, certified fundraising executive (global standard)

Tom Neukirchen, 49, married, two daughters

Page 3: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

1.

Page 4: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Outline

1. Mindset

2. Basics and Management

Page 5: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values
Page 6: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values
Page 7: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values
Page 8: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Fundraising + NPO: common connotations

- Beggars!

- Liars and cheaters!

- It´s all overhead costs!

- They´re naive do-gooders

- Have no impact

Page 9: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values
Page 10: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Fundraisingis so much more

than just raising money!

Page 11: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values
Page 12: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values
Page 13: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values
Page 14: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values
Page 15: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values
Page 16: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

- Advocacy

- Legitimacy

- Community building

- Personal relationships

- Proving impact

Fundraising is so more than just raising money!

Page 17: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Be proud to be a fundraiser!

- We keep the needs of the poor in the public mind

- We are advocates of the needy

- Philanthropy and civil society depend on fundraisers

- We don´t just ask for money: we are engagement consultants!

- Our success and our money change the world!

- It´s a privilege to serve the public welfare!

- We should be proud of our profession, our work, our service commitment!

Page 18: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Getting to be a great fundraiser

1. Fundraising is a great job!

2. I love my organisation and its values.

3. I am acknowledged and supported by my organisation and its leaders.

4. I will be successful!

Page 19: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values
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Page 21: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

1. Innovator?

2. Administrator?

3. Communicator?

Is your fundraising team diverse enough?

What kind of fundraiser are you?

Page 22: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values
Page 23: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Listening is a crucial success factor

Page 24: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Reasonversus

emotion?

Page 25: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values
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Page 27: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Open their hearts,

their minds,

their checkbooks!

Page 28: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values
Page 29: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

2. Basics and Management

Outline

Page 30: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values
Page 31: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values
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Page 33: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Identify

Cultivate

Solicit

Acknowledge

Engage

Steward

MOVE

MANAGEMENT

Page 34: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Homepage / Banners / Ads

Affiliate Programmes

Search Engine Marketing

E-Mail + E-Newsletter

Donations in kind

Time / Volunteers

Events + Meetings

Social Media

CSR-Partnering

TV, Radio, Print, www: free and paid ads

Sponsoring / Merchandising

Printed Postal Mailings

House and Street Fundraising

Telephone Fundraising

Trust and Foundation Fundraising

Legacy Marketing

Public Relations

FundraisingTools

Fundraising-Tools

Page 35: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

“Affinity“

Interest

New donor

Regular donor

Fan

Identifiy Transform Build loyalty Intensify

Nothing beats donor loyalty and retention!

Upgrading

Page 36: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

How many people in your country could possibly be interested in your work?

Page 37: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Interested people

New donors

Frequent donors

Regular giving

Major donor

Trusts, legacies

Fundraising-basics: The donor pyramid of giving

Page 38: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Get more money,

spend more time!

Individualised

mass

communication

Intensive und

personal

Care/Assistance

Systematic upgrading

Page 39: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Pareto Principle: 20% of your donors give 80% of your donations

Page 40: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Spend adequate time + money on major donors!

Page 41: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Doing it right

... means, having clear goals in the pyramid of giving

... means, having

appropriate

marketing measures

for all target groups.

... means, listening to

the needs of your

donors

Trust, Legacies

Major donors

Regular giving

Frequent donors

New donors

Interested people

AS IS

018

GOAL

2018

PLUS /

MINUSROI

Page 42: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Restricted or non-restricted donations (purpose)

Pro mission-based fundraising: Less complicated accounting, funding for all relevant issues.To do:Do more to position your organisation and your mission in the heart of your donors. They will give unlimitedly to you, if they love “their“ organisation. Find members, not donors!

Pro restricted project funding: - Especially new donors love to give to certain causes only- Easy to start: 100% transparent, concrete impact promise.- Media and social media prefer restricted donations

Mission-based fundraising or project funding?

Page 43: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Next Webinar:

The 4th of September, 10 amFunding for my project

Any Questions?

Page 44: Webinar, Part 1: Fundraising Basics · Webinar, Part 1: Fundraising Basics Hamburg, 24th of July, 2018 ... 1. Fundraising is a great job! 2. I love my organisation and its values

Thank you for listening!

Hamburg, the 24th of July, 2018