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Libraries Supporting Social Good: Tools & Tips for Outreach to Nonprofits December 14, 2016

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Libraries Supporting Social Good: Tools & Tips for Outreach to Nonprofits

December 14, 2016

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We are a global network of 62 partner nonprofits that provide the best technology resources to over a half-million organizations in 127 countries.

We connect organizations and people with the resources, support, and technology they need to change the world.

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Presenters

Chat: Susan Hope Bard, TechSoup

Kate Tkacik Funding Information Network

Foundation Center (New York, New York)

Crystal Schimpf TechSoup for Libraries

Jennifer Beggans Regional Foundation Center Free Library of Philadelphia

(Pennsylvania)

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Today’s Agenda

•  Defining the Social Sector •  Libraries Supporting the Social Sector •  Training and Information Resources •  Regional Foundation Center, Free Library of Philadelphia •  Outreach to Nonprofits

Tools & Tips for Outreach to Nonprofits

Kate Tkacik Foundation Center New York, NY [email protected] @katetkacik foundationcenter.org/fin

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Quick Poll

Are you actively supporting nonprofits at your library? If so, how? (Check all that apply) •  Outreach •  Resources •  Programming •  Other (type in chat) •  Not actively supporting nonprofits

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The Social Sector

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What (and who) is the social sector?

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What (and who) is the social sector?

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What (and who) is the social sector?

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What (and who) is the social sector?

•  Nonprofit organizations •  Social businesses •  Funders:

•  Private foundations •  Corporate foundations •  Corporate giving programs •  Grantmaking public charities •  Individual donors

*Image source: Lucy Bernolz

Blueprint 2015: Philanthropy and the Social Economy http://www.grantcraft.org/assets/content/resources/blueprint_2015.pdf

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Why should we reach out to the social sector?

$905.9 billion contributed to the US economy in 2013*

$358.38 billion in private giving* *(http://www.urban.org/research/publication/nonprofit-sector-brief-2015-public-charities-giving-and-volunteering)

11.4 million jobs, 10.3% of ALL private sector employment**

**(http://www.bls.gov/opub/ted/2014/ted_20141021.htm)

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Why should we reach out to the social sector?

•  Community! •  Critical referrals •  Programming •  Advocates/stakeholders •  Funding opportunities

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How can libraries support the social sector?

Information Resources + Training + Programming

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Information Needs

Prospect/fundraising/comparator research •  Foundation Directory Online •  DonorSearch, WealthEngine •  GuideStar Start up/legal research •  Localized start up support:

grantspace.org/tools/nonprofit-startup-resources-by-state

•  Legal referrals Subject specific research for proposals •  IssueLab.org

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Training + Network Needs

Training •  Fundraising planning •  Proposal writing •  Budgeting •  Board development •  Etc.

Networking •  Learn local landscape •  Connect with peers for

referrals + connections •  Connect with stakeholders

for board members, funders, major donors

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GrantSpace.org

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Local Chapters/Consultants

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Local FUNDERS

Community foundations •  cfstandards.org/community-foundation-locator Regional Associations of Grantmakers •  givingforum.org/directory

Private, family, corporate grantmakers •  FDO Quick Start (free!): fdo.foundationcenter.org

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Where can my library start?

A network of 450+ libraries, nonprofit resource centers, and community foundations providing free access to nonprofit

resources and trainings for their local communities.

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Information Resources

•  Foundation Directory Online

•  Foundation Maps

•  Grants to Individuals Online

•  Core collection of publications related to grantseeking and proposal writing

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Training Resources

•  Introduction to Finding Grants •  Introduction to Proposal Writing •  Introduction to Corporate Giving •  Introduction to Fundraising

Planning •  Introduction to Project Budgets

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Network (for you!)

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Network (for you!)

•  Professional development support

•  Network exclusive

learning opportunities, including an annual conference

•  Dedicated Network

“intranet”

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Ready to give it a try?

Learn more or apply now: FOUNDATIONCENTER.ORG/FIN

OR!

Check out free resources: GRANTSPACE.ORG

Regional Foundation Center Free Library of Philadelphia

Jennifer Beggans Regional Foundation Center Free Library of Philadelphia [email protected] https://libwww.freelibrary.org/rfc/

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Background: Regional Foundation Center •  40+ year history •  Part of a 54 branch system •  Over 70 programs per year •  2 dedicated staff members •  Located in the Business Resource & Innovation Center at the main library •  Advisory Council of local funders •  Operating Foundation for the Free Library of Philadelphia

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#1 You Don’t Have To Do It All

1 part Foundation Programs •  Utilize organization's talent •  Interactive elements when comfortable

1 part Hired (Or free) Speakers •  Advisory Council •  Professional Orgs = Volunteers

1 part Hosting Other Organizations •  Easy & new audience •  Host a meetup

Intermediate Grantwriting

Introduction to Foundation Maps

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#2 Data

Keep track of contacts, visitors, speakers and organizations

•  Nonprofits •  Speakers

Analyze the trends: •  Age of nonprofits visiting you •  What are they asking for •  What audiences are they serving

Actual Statistics 01-2016-06-2016

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#2 Data Tools

Forms – Digital or Paper •  Uniform collection of data

Google – Forms & Analytics

•  Easy digital forms & immediate analysis

Excel

•  Hard drive versus Cloud LinkedIn

•  Stay connected to speakers & area organizations

View of our space

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#3 – Research Your Audience

•  Who is in your area? •  What do they need? •  Who is not visiting you or coming to your programs? •  Who is providing programming for other areas of your library? •  Who is already working in your organization with a side job or past

career?

Major Gift Campaign

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#3 – Research Your Audience : Ethical Stalking

What are your local fundraising groups? •  Can you attend any of their events? •  Can you send them information? •  Can you get someone to do a program for

you? •  Can you participate in a panel?

Who are your competitors?

•  What do they offer versus what you can offer?

•  What areas are you not competing for customers?

Meet the Funders Panel, Caitlin Seifritz

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#3 – Research Tools

Foundation Directory Online & GuideStar •  What nonprofits & foundations are in

your area LinkedIn

•  Connect with staff at the organizations Constant Contact & Other Newsletters

•  Join mailing lists or competitors & area service providers

Community Calendars •  Go to events even if they are not

explicitly for nonprofits

ConstantContact Newsletter

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#4 – Make It Easy Our online appointment request form: •  24/7 •  Background data •  Startup or Existing •  Needs vs Skills of customer &

staff •  Gives us space to say no if

needed •  Only required for one-on-one

assistance •  Allows them to request group

orientations

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#3 – Make It Easy

Google generated charts

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#4 – Make It Easy Our external visitor form:

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#4 – Make It Easy

Our internal visitor / evaluation form: •  Immediate statistics •  Internal usage only •  Keeps track of repeat visitors

and new visitors •  Keeps track of program

quality •  Keeps list of comments or

praise from customers

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#3 – Make It Easy

The data from our program evaluations let us make nice images like this. Piktochart

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Takeaways

Area Associations •  Meet & Great / Host

Local Schools •  Resource orientations for classes

Competitors •  Research, Meet, Collaborate & Repeat

Area Service Providers •  Partners!

Go out at meet organizations and hand out your business card or material-

•  Create mutual beneficial relationships •  Everyone loves the library

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Kate Tkacik Foundation Center

New York, NY [email protected]

@katetkacik foundationcenter.org/fin

Please type your questions in the chat window. Send twitter questions to @techsoup4libs

Questions?

Jennifer Beggans Regional Foundation Center Free Library of Philadelphia [email protected] https://libwww.freelibrary.org/rfc/

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